Textology

Textology

5 / 5 1 review


Average Ratings

1 Review
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

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About Textology

Enables your business' landline number to receive and send texts through a web-based inbox that can be accessed from anywhere.


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Textology Features

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Textology Reviews Recently Reviewed!


Our customers and our staff love the ability to text us on our landline phone number.

Apr 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Pros: We have a 99% response rate from guests when we text them. Love the face that texting is -way real time texting. Our appointment no-show rates have declined since we confirms guests via text and our guests enjoy the option to text us instead of waiting on hold in a call que. A decline in no-show rate means an increase in revenue and a decline in call que hold time increases our customer satisfaction scores.

Cons: What I like least about the software is the inability to import a very large database but that has not really been a big deal.