# GoalSpan Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about GoalSpan Software - reviews, pricing plans, popular comparisons to other Performance Management System products and more.

Source: https://www.capterra.com/p/174773/GoalSpan

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# 

 GoalSpan Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

GoalSpan

## What is GoalSpan?

Unlock a world of possibilities with GoalSpan. Elevate your workforce, align your goals, and harness powerful insights. We cover everything, from streamlined performance management to dynamic engagement tools. With features like surveys, reviews, goals, data-driven insights, and seamless customization, we're here to empower your organization to excel. Welcome to the future of work!

## What is GoalSpan used for?

[Performance Management System](https://www.capterra.com/performance-appraisal-software/)[Employee Engagement](https://www.capterra.com/employee-engagement-software/)[OKR](https://www.capterra.com/okr-software/)

Overall rating

Based on 22 user reviews

Reviews sentiment

Positive

100%

Neutral

0%

Negative

0%

Starting price

$40

Per Year

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### GoalSpan

4.8 (22)

VS.

[4.8 (224)](https://www.capterra.com/p/182965/Profit/reviews/)

Starting Price

$40

Per Year

Starting Price

Contact vendor

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.8 (22)

Ease Of Use

4.4 (224)

Value For Money

4.8 (21)

Value For Money

4.7 (206)

Customer Service

4.9 (22)

Customer Service

4.9 (210)

## GoalSpan alternatives

[4.8 (4)](https://www.capterra.com/p/192683/Leadership-Development-Software/#reviews)

Starting price

$10.00

Per User, Per Month

Highest Rated

[4.8 (1,180)](https://www.capterra.com/p/147912/Motivosity/reviews/)

Starting price

Contact vendor for pricing

[4.6 (3,108)](https://www.capterra.com/p/110968/BambooHR/reviews/)

Starting price

$10.00

Per User, Per Month

[4.3 (3,033)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/)

Starting price

Contact vendor for pricing

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Customizable Templates

5.0 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Pre-designed layouts that can be customized to match preferences and requirements

Goal Setting/Tracking

5.0 (4)

50.00% of 4 reviewers that rated this feature as important or highly important

Establish measurable goals and objectives and track their progress over a specific period of time

Progress Tracking

5.0 (3)

33.33% of 3 reviewers that rated this feature as important or highly important

Reporting on how each user, task or process has advanced since its initiation

Surveys & Feedback

5.0 (3)

66.67% of 3 reviewers that rated this feature as important or highly important

Gauge satisfaction and receive information for improvement and success

Communication Management

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Manage and track all internal and external communication conducted via calls, email, text, or chat

Negative Feedback Management

5.0 (2)

50.00% of 2 reviewers that rated this feature as important or highly important

Identify, track, and respond to negative feedback

GoalSpan 38 features

Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager

Generate one-off reports that meet information requirements

Allow reviewers to provide anonymous feedback to encourage honest conversations

Compare key metrics for the business against prominent players in the industry

Manage and track all internal and external communication conducted via calls, email, text, or chat

Manages compensation such as salary, bonus, and benefits processes, aligning with policies

Provide ongoing performance feedback to employees on a regular basis, rather than giving feedback at designated times

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Store, manage, and track all electronic documents in a centralized location

Tools to improve and measure employee satisfaction and involvement

Track employee schedules, availability, and performance across projects and tasks

Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service

Allows employees to set and manage work or career related goals

Establish measurable goals and objectives and track their progress over a specific period of time

Document completed by employee to assist with career and personal development to reach short term and long term goals

Quantifiable metrics to track objectives, gauge milestones, and evaluate the success of a particular activity

Identify, track, and respond to negative feedback

Provides real-time feedback and assessments on employee performance, skills, and accomplishments

Peer/teammate feedback and review on individual's performance

Organize and manage the accomplishments and development of employees or performance of applications or systems

Create, fill out, and send performance reviews to individual employees

Reporting on how each user, task or process has advanced since its initiation

Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group

Pre-written repository of questions that can be reused within a course or for assessment or interviews

Process of choosing individuals who will assess and provide feedback on an employee's performance during a performance appraisal

Timed notification for any upcoming task, deadline, appointment, or activity

View and track pertinent metrics to find patterns and gain insights from data

Follow the progression of a task associated with performance reviews

Visual representation of performance data, enabling users to monitor progress, identify trends, and make data-driven decisions

An individual's evaluation of his or her own strengths, weaknesses, and skills

Online portal through which end users can access the system, manage tasks, or obtain information

Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks

Gauge satisfaction and receive information for improvement and success

Create, manage and track all task activities and progression

Set up connections to third-party platforms to improve business processes

Assess skills, outcomes and results using preset metrics and averages

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.6 (22)

4.6

Based on 22 reviews

## Pricing

Value for money

4.8 (21)

Basic

$40.00

Per Year

Value for money

4.8 (21)

4.8

Based on 21 reviews

## Integrations

[

BambooHR](https://www.capterra.com/p/110968/BambooHR/)[

Gusto](https://www.capterra.com/p/194047/Gusto/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (22)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (22)

4.9

Based on 22 reviews

## User reviews

Overall rating

4.8

Based on 22 reviews

Filter by rating

5(17)

4(5)

3(0)

2(0)

1(0)

Mentioned topic

Sorted by most recent

AC

Adriana C.

Supervisor de procesos

Mechanical or Industrial Engineering

### "Excellent PM Product, Especially for SMBs"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 22, 2023

GoalSpan is a great performance management app. It has very useful features, and would be a great solution for small to medium size organizations. Customer service requests are responded to within two hours during work. Their team has helped us navigate the app effectively.

Pros

Real-time feedback is a valuable feature for our team. Goal se􀆫ng is easy, and all of the performance data reporting is great.

Cons

It doesn't have a separate app for mobile, and the native app needs some improvement in mobile.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 2, 2023

Hi Adriana C, Thank you for taking the time to share such a nice review about GoalSpan! We're thrilled to hear that the real-time feedback feature is proving valuable for your team. It's great to hear that GoalSpan has effectively addressed your performance management challenges. We appreciate your constructive feedback. Kind regards, Francisco

IV

Israel V.

Project Manager

Mechanical or Industrial Engineering

### "Extremely Customizable Performance Management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 22, 2023

I wholeheartedly recommend GoalSpan to anyone seeking a comprehensive performance management solu􀆟on. It's fantas􀆟c.

Pros

GoalSpan's customer support is top-notch. They are always available to assist, and their responsiveness is impressive. The real-􀆟me feedback has helped us foster a culture of con􀆟nuous improvement.

Cons

While GoalSpan offers a great range of features, using all of the features could be a bit overwhelming for very small teams.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 6, 2023

Hi Israel V, We're thrilled to hear about your positive experience with GoalSpan. We appreciate your feedback on our top-notch customer support and real-time feedback features. We understand the concern about overwhelming features for small teams and are working on improvements. We're glad GoalSpan has effectively addressed your performance management challenges. Kind regards, Francisco

MZ

Moises Z.

supervisor

Mechanical or Industrial Engineering

### "Simplified Performance Management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 22, 2023

I would absolutely recommend it to anyone in need of an efficient performance management solution. It's incredibly user-friendly and has greatly improved our processes.

Pros

The best thing about GoalSpan is its user interface. It's clean, intuitive, and requires minimal or no training.

Cons

The reporting capabilities could be a little more robust, but it's a minor concern and meets our needs.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 6, 2023

Hi Moisés Z, Thanks for praising GoalSpan's simplified performance management! We're delighted you find our user interface clean and intuitive. Your recommendation means a lot, especially as it has greatly improved your processes. We appreciate your feedback on reporting capabilities and are actively working to enhance them. It's encouraging to know that GoalSpan has successfully tackled your performance management challenges, increasing accountability. Kind regards, Francisco

JM

Jehu M.

Project Manager

Electrical/Electronic Manufacturing

### "GoalSpan Makes Performance Management a Breeze!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 5, 2023

GoalSpan has streamlined our performance management process. It has improved communication, goal alignment, and employee engagement. It's a powerful tool for achieving objectives.

Pros

I recommend GoalSpan to anyone seeking a performance management app that truly delivers. It has exceeded my expectations. What sets GoalSpan apart is its simplicity. Setting goals and sharing ideas couldn't be easier. The AI-powered assistant is a fantastic addition, providing valuable insights. The customer support team deserves a special mention. They are always quick to respond and resolve any issues.

Cons

I have very few complaints, but I'd love to see more integrations with other productivity tools in the future.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 6, 2023

Hi Jehú M, Thank you for your fantastic review! We're delighted to hear that GoalSpan has not only met but exceeded your expectations. Our team is dedicated to making the process as straightforward and valuable as possible. Your positive feedback on our AI-powered assistant and the ease of setting goals and sharing ideas is greatly appreciated. Our goal is to make your experience exceptional. Thank you for acknowledging our customer support team as well. We take pride in providing swift and effective assistance, and we'll ensure this continues. Kind regards, Francisco Ortiz

CG

Claudia G.

Project Manager

Electrical/Electronic Manufacturing

### "Definitely a Top Performance Management Solution"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 5, 2023

GoalSpan has increased transparency, accountability, and engagement among our team members. It's a productivity booster!

Pros

I would highly recommend GoalSpan to anyone looking for a performance management solution. It's one of the best tools I've used in this space. It's incredibly clean and easy to use. Their customer support is also excellent. I like how responsive the team is and how they always go above and beyond to assist. The new AI features provide valuable insights and recommendations.

Cons

The 360 review could use some improvement but it's still quite helpful.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CH

Carlos H.

HHRR

Wholesale

### "Performance Management Done Right"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 4, 2023

GoalSpan made goal setting and tracking progress effortless. The AI assistant is super helpful in providing insights and suggestions

Pros

I would like to see more customization options with the interface like with different graphs, but it's a minor concern

Cons

It's incredibly user-friendly. I think it's a must-have tool for anyone looking to streamline their performance management process.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Response from Vendor

December 6, 2023

Carlos H, Thank you for your glowing review and for considering GoalSpan a must-have tool. User-friendliness is a key priority for us, and it's rewarding to know that our efforts have made your experience seamless. Your feedback helps us refine our offerings, and we'll explore options for more customization in future updates. We're thrilled to hear that GoalSpan has made goal setting and progress tracking effortless for you. Your success is at the core of what we do, and we look forward to continually improving and providing you with an even better experience in the future. Kind regards, Francisco

TP

Tony P.

President

Real Estate

### "Simple, Effective Tool for Managing Goals and Performance Evaluations"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 9, 2020

Proven to be an effective tool, with excellent customer service

Pros

simple and easy to use, nice graphic interface, good user feedback

Cons

The survey feature is useful, but requires a bit more work to manage and implement.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AS

Angela S.

Human Resources Manager

Aviation & Aerospace

### "GoalSpan is a user-friendly, logical performance management system!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 13, 2019

Pros

User friendly, logical system, the updates are acted upon customer feedback The support from the team at GoalSpan is excellent, I cannot praise this enough.

Cons

Changes / upgrades need to “promoted” before the change happens so users know.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JV

Julieta V.

Office Manager

Aviation & Aerospace

### "GoalSpan is easy to use!"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 2, 2019

Pros

GoalSpan performance management software is very easy to use.

Cons

If I need to update employee’s information I need to start over from directory- search the employee-updated and again start from directory too many steps.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

SW

Stephen W.

Head of Human Resources

Management Consulting

### "A super user-friendly platform that increases the efficiency and quality of all our Reviews!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

August 2, 2019

Pros

User-friendly; easy to follow and navigate!

Cons

The transfer of knowledge in the settings.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/174773/GoalSpan/reviews/)

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