--- title: "GoalSpan Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about GoalSpan Software - reviews, pricing plans, popular comparisons to other Performance Management System products and more." source_url: "https://www.capterra.com/p/174773/GoalSpan/" page_type: "product" language: "en" --- # GoalSpan Software Review 2026: Features, Integrations, Pros & Cons Last updated on August 26, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) GoalSpan ## What is GoalSpan? Unlock a world of possibilities with GoalSpan. Elevate your workforce, align your goals, and harness powerful insights. We cover everything, from streamlined performance management to dynamic engagement tools. With features like surveys, reviews, goals, data-driven insights, and seamless customization, we're here to empower your organization to excel. Welcome to the future of work! ## What is GoalSpan used for? [Performance Management System](https://www.capterra.com/performance-appraisal-software/)[Employee Engagement](https://www.capterra.com/employee-engagement-software/)[OKR](https://www.capterra.com/okr-software/) Top alternative Featured Overall rating Based on 22 user reviews Reviews sentiment Positive 100% Neutral 0% Negative 0% Starting price $40 Per Year Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for GoalSpan?[Manage this product listing](https://www.g2.com/products/goalspan/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### GoalSpan 4.8 (22) VS. [4.8 (229)](https://www.capterra.com/p/182965/Profit/reviews/) Starting Price $40 Per Year Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (22) Ease Of Use 4.4 (229) Value For Money 4.8 (21) Value For Money 4.7 (211) Customer Service 4.9 (22) Customer Service 4.9 (215) ## GoalSpan alternatives Highest Rated [4.8 (1,182)](https://www.capterra.com/p/147912/Motivosity/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.6 (179)](https://www.capterra.com/p/156106/Hibob/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [StaffCircle](https://www.capterra.com/p/178769/StaffCircle/) [4.6 (179)](https://www.capterra.com/p/178769/StaffCircle/reviews/) Starting price $6.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/178769/StaffCircle/) [Quantive StrategyAI](https://www.capterra.com/p/156365/Gtmhub/) [4.7 (90)](https://www.capterra.com/p/156365/Gtmhub/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/156365/Gtmhub/) ## FAQs about GoalSpan Overview ### Which roles and teams benefit most from GoalSpan? GoalSpan is most used by HR leaders, people operations teams, and department managers who need structured performance reviews, goal tracking, and employee development workflows. Project managers and supervisors use it to align individual objectives with team priorities, while executives and office leaders rely on it for visibility into accountability, progress, and talent management. Answer based on 22 reviews Overview ### What company size and specific industries is GoalSpan built for? GoalSpan is designed for small to medium-sized organizations that want to improve employee engagement and performance. The vendor description does not name specific industries, so it appears suited to businesses across sectors that need support with employee performance management and engagement. Features and Usability ### What are the key features of GoalSpan? GoalSpan offers performance management features such as goal setting and tracking, ongoing performance tracking, and performance review management. It also includes 360 degree feedback, anonymous feedback, peer appraisals, self assessments, pulse surveys, reporting and analytics, dashboards, workflow management, and third-party integrations. Integrations ### Which third-party tools and platforms does GoalSpan integrate with? GoalSpan integrates with BambooHR and Gusto for HR and payroll workflows. These native connections support linking employee data and compensation-related processes across two widely used business platforms. Answer based on 3 reviews Getting Started and Support ### What training and onboarding options does GoalSpan offer? GoalSpan provides in person training, live online sessions, webinars, and documentation to help teams get started. In person and live online training support guided setup, webinars cover product walkthroughs or group learning, and documentation offers written reference material for self-paced review. Answer based on 2 reviews Getting Started and Support ### What customer support options does GoalSpan offer? GoalSpan provides Email/Help Desk and Phone Support. Users describe the support team as responsive and helpful, with requests often answered within two hours during work hours. Reviewers also note steady help through implementation and ongoing use, with clear guidance for navigating the app. Answer based on 4 reviews ## Features AI summary Based on 3,901 Performance Management System reviews Capterra reviewers highlight these as the features buyers value most when choosing a Performance Management System: - **Performance Review Management** (**44%** of reviewers rated this feature as critical) - **Employee Management** (**46%**) - **Reporting & Statistics** (**46%**) GoalSpan supports **Performance Review Management** and **Employee Management**, giving teams the tools to run evaluations and maintain employee records in one system. However, it does not include **Reporting & Statistics**. Instead, it offers **Workflow Management** (**55%**) and **Customizable Templates** (**41%**), which can help teams standardize review processes and adapt forms to fit different performance programs, helping businesses keep reviews organized and consistent. Performance Review Management 5.0 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Create, fill out, and send performance reviews to individual employees Customizable Templates 5.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Pre-designed layouts that can be customized to match preferences and requirements Goal Setting/Tracking 5.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Establish measurable goals and objectives and track their progress over a specific period of time Progress Tracking 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Reporting on how each user, task or process has advanced since its initiation Surveys & Feedback 5.0 (3) 66.67% of 3 reviewers that rated this feature as important or highly important Gauge satisfaction and receive information for improvement and success Communication Management 5.0 (2) 50.00% of 2 reviewers that rated this feature as important or highly important Manage and track all internal and external communication conducted via calls, email, text, or chat GoalSpan 38 features ### All Features - 360 Degree Feedback: Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager - Ad hoc Reporting: Generate one-off reports that meet information requirements - Anonymous Feedback: Allow reviewers to provide anonymous feedback to encourage honest conversations - Benchmarking: Compare key metrics for the business against prominent players in the industry - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Compensation Management: Manages compensation such as salary, bonus, and benefits processes, aligning with policies - Continuous Feedback: Provide ongoing performance feedback to employees on a regular basis, rather than giving feedback at designated times - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Document Management: Store, manage, and track all electronic documents in a centralized location - Employee Engagement: Tools to improve and measure employee satisfaction and involvement - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - Goal Management: Allows employees to set and manage work or career related goals - Goal Setting/Tracking: Establish measurable goals and objectives and track their progress over a specific period of time - Individual Development Plans: Document completed by employee to assist with career and personal development to reach short term and long term goals - Key Performance Indicators: Quantifiable metrics to track objectives, gauge milestones, and evaluate the success of a particular activity - Negative Feedback Management: Identify, track, and respond to negative feedback - Ongoing Performance Tracking: Provides real-time feedback and assessments on employee performance, skills, and accomplishments - Peer Appraisals: Peer/teammate feedback and review on individual's performance - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Review Management: Create, fill out, and send performance reviews to individual employees - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Pulse Surveys: Short, frequent surveys designed to quickly gauge the ongoing attitudes or feelings of a specific group - Question Library: Pre-written repository of questions that can be reused within a course or for assessment or interviews - Rater Selection: Process of choosing individuals who will assess and provide feedback on an employee's performance during a performance appraisal - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Review Cycle Tracking: Follow the progression of a task associated with performance reviews - Scorecards: Visual representation of performance data, enabling users to monitor progress, identify trends, and make data-driven decisions - Self Assessment: An individual's evaluation of his or her own strengths, weaknesses, and skills - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Skills Assessment: Observe employees over a period of time to gain an understanding of their abilities to perform certain tasks - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Task Management: Create, manage and track all task activities and progression - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Weighted Performance Measures: Assess skills, outcomes and results using preset metrics and averages - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.6 (22) 4.6 Based on 22 reviews ## Pricing Value for money 4.8 (21) Basic $40.00 Per Year Value for money 4.8 (21) 4.8 Based on 21 reviews ## Integrations [ BambooHR](https://www.capterra.com/p/110968/BambooHR/)[ Gusto](https://www.capterra.com/p/194047/Gusto/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.9 (22) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.9 (22) 4.9 Based on 22 reviews ## User reviews Overall rating 4.8 Based on 22 reviews Filter by rating 5(17) 4(5) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent AC Adriana C. Supervisor de procesos Mechanical or Industrial Engineering ### "Excellent PM Product, Especially for SMBs" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 22, 2023 GoalSpan is a great performance management app. It has very useful features, and would be a great solution for small to medium size organizations. Customer service requests are responded to within two hours during work. Their team has helped us navigate the app effectively. Pros Real-time feedback is a valuable feature for our team. Goal se􀆫ng is easy, and all of the performance data reporting is great. Cons It doesn't have a separate app for mobile, and the native app needs some improvement in mobile. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 2, 2023 Hi Adriana C, Thank you for taking the time to share such a nice review about GoalSpan! We're thrilled to hear that the real-time feedback feature is proving valuable for your team. It's great to hear that GoalSpan has effectively addressed your performance management challenges. We appreciate your constructive feedback. Kind regards, Francisco IV Israel V. Project Manager Mechanical or Industrial Engineering ### "Extremely Customizable Performance Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 22, 2023 I wholeheartedly recommend GoalSpan to anyone seeking a comprehensive performance management solu􀆟on. It's fantas􀆟c. Pros GoalSpan's customer support is top-notch. They are always available to assist, and their responsiveness is impressive. The real-􀆟me feedback has helped us foster a culture of con􀆟nuous improvement. Cons While GoalSpan offers a great range of features, using all of the features could be a bit overwhelming for very small teams. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 6, 2023 Hi Israel V, We're thrilled to hear about your positive experience with GoalSpan. We appreciate your feedback on our top-notch customer support and real-time feedback features. We understand the concern about overwhelming features for small teams and are working on improvements. We're glad GoalSpan has effectively addressed your performance management challenges. Kind regards, Francisco MZ Moises Z. supervisor Mechanical or Industrial Engineering ### "Simplified Performance Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 November 22, 2023 I would absolutely recommend it to anyone in need of an efficient performance management solution. It's incredibly user-friendly and has greatly improved our processes. Pros The best thing about GoalSpan is its user interface. It's clean, intuitive, and requires minimal or no training. Cons The reporting capabilities could be a little more robust, but it's a minor concern and meets our needs. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 6, 2023 Hi Moisés Z, Thanks for praising GoalSpan's simplified performance management! We're delighted you find our user interface clean and intuitive. Your recommendation means a lot, especially as it has greatly improved your processes. We appreciate your feedback on reporting capabilities and are actively working to enhance them. It's encouraging to know that GoalSpan has successfully tackled your performance management challenges, increasing accountability. Kind regards, Francisco JM Jehu M. Project Manager Electrical/Electronic Manufacturing ### "GoalSpan Makes Performance Management a Breeze!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 5, 2023 GoalSpan has streamlined our performance management process. It has improved communication, goal alignment, and employee engagement. It's a powerful tool for achieving objectives. Pros I recommend GoalSpan to anyone seeking a performance management app that truly delivers. It has exceeded my expectations. What sets GoalSpan apart is its simplicity. Setting goals and sharing ideas couldn't be easier. The AI-powered assistant is a fantastic addition, providing valuable insights. The customer support team deserves a special mention. They are always quick to respond and resolve any issues. Cons I have very few complaints, but I'd love to see more integrations with other productivity tools in the future. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 6, 2023 Hi Jehú M, Thank you for your fantastic review! We're delighted to hear that GoalSpan has not only met but exceeded your expectations. Our team is dedicated to making the process as straightforward and valuable as possible. Your positive feedback on our AI-powered assistant and the ease of setting goals and sharing ideas is greatly appreciated. Our goal is to make your experience exceptional. Thank you for acknowledging our customer support team as well. We take pride in providing swift and effective assistance, and we'll ensure this continues. Kind regards, Francisco Ortiz CG Claudia G. Project Manager Electrical/Electronic Manufacturing ### "Definitely a Top Performance Management Solution" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 5, 2023 GoalSpan has increased transparency, accountability, and engagement among our team members. It's a productivity booster! Pros I would highly recommend GoalSpan to anyone looking for a performance management solution. It's one of the best tools I've used in this space. It's incredibly clean and easy to use. Their customer support is also excellent. I like how responsive the team is and how they always go above and beyond to assist. The new AI features provide valuable insights and recommendations. Cons The 360 review could use some improvement but it's still quite helpful. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CH Carlos H. HHRR Wholesale ### "Performance Management Done Right" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 October 4, 2023 GoalSpan made goal setting and tracking progress effortless. The AI assistant is super helpful in providing insights and suggestions Pros I would like to see more customization options with the interface like with different graphs, but it's a minor concern Cons It's incredibly user-friendly. I think it's a must-have tool for anyone looking to streamline their performance management process. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. Response from Vendor December 6, 2023 Carlos H, Thank you for your glowing review and for considering GoalSpan a must-have tool. User-friendliness is a key priority for us, and it's rewarding to know that our efforts have made your experience seamless. Your feedback helps us refine our offerings, and we'll explore options for more customization in future updates. We're thrilled to hear that GoalSpan has made goal setting and progress tracking effortless for you. Your success is at the core of what we do, and we look forward to continually improving and providing you with an even better experience in the future. Kind regards, Francisco TP Tony P. President Real Estate ### "Simple, Effective Tool for Managing Goals and Performance Evaluations" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 December 9, 2020 Proven to be an effective tool, with excellent customer service Pros simple and easy to use, nice graphic interface, good user feedback Cons The survey feature is useful, but requires a bit more work to manage and implement. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AS Angela S. Human Resources Manager Aviation & Aerospace ### "GoalSpan is a user-friendly, logical performance management system!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 13, 2019 Pros User friendly, logical system, the updates are acted upon customer feedback The support from the team at GoalSpan is excellent, I cannot praise this enough. Cons Changes / upgrades need to “promoted” before the change happens so users know. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JV Julieta V. Office Manager Aviation & Aerospace ### "GoalSpan is easy to use!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 2, 2019 Pros GoalSpan performance management software is very easy to use. Cons If I need to update employee’s information I need to start over from directory- search the employee-updated and again start from directory too many steps. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. SW Stephen W. Head of Human Resources Management Consulting ### "A super user-friendly platform that increases the efficiency and quality of all our Reviews!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 August 2, 2019 Pros User-friendly; easy to follow and navigate! Cons The transfer of knowledge in the settings. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/174773/GoalSpan/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.