Who Uses This Software?

Small to medium sized organizations looking to improve employee engagement and performance.


Average Ratings

9 Reviews
  • 5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Business Hours

Vendor Details

  • GoalSpan
  • goalspan.com
  • Founded 2008
  • United States

About GoalSpan

GoalSpan is creating the future for employee feedback and performance. Its a smart tool that replaces the outdated annual review with a simple and intuitive digital platform. Everyone easily sets goals, shares ideas, and gets real-time feedback. This allows employees to perform their best because they are motivated by a clear vision, and understand how they contribute to that vision. Come be a part of our growing community where the world of digital performance is at your fingertips.


GoalSpan Features

  • Cultural Alignment
  • Employee Alignment
  • Employee Awards
  • Employee Guides
  • Feedback Management
  • Goal Management
  • Health & Wellness Programs
  • Performance Management
  • Rewards Program
  • Social Recognition
  • Surveys

GoalSpan Reviews Recently Reviewed!


Working with Goalspan has been excellent.

Apr 30, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: Journal entries, virtual suggestion box, electronic acknowledgements, customization of the software, excellent customer service

Cons: Setting up the evaluation templates at first can cumbersome since you have to enter information in two different areas. But once a template is established the rest are easier to develop.

Overall: Eliminated paper reviews. Allowed a small company to have an affordable tool to manage performance.

This software has helped us improve communication, planning and effectiveness among our employees.

Apr 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It is an easy to use, strategic tool that can be customized to fit your company's needs. The customer support has been outstanding. They have helped us in the customization, implementation, training of our employees and working through any user errors or computer glitches .

Cons: The biggest hurdle in implementing a review and planning process are the fears and misunderstandings that people have about it and the poor implementation by managers. Goalspan has gone the extra mile in providing support in these areas. I really don't know anything they could do better.

Overall: Increased employee communication, strategic planning and effectiveness.

Overall good experience with once we became familiar with the software.

Apr 18, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support

Pros: This is a great tool for Managers and Employees to stay on task for company and personal goals. I found the system to be very user friendly for the most part.

Cons: One of the things I didn't care for was setting up events. Another area I struggled with was deleting or making changes on goals.

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GoalSpan has been able to help us with our ever-changing priorities and needs.

Apr 16, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: GoalSpan has great customer service and is very responsive. They are also very adaptable to our needs.

Cons: I don't have any issues with the software. We use GoalSpan for quarterly goal tracking, which we have recently implemented.

Overall: Adaptability

User Friendly! Excellent Customer Service!

Apr 13, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Human Resources finds it easy to administer. Our employees find it easy to use. Hiring Managers like that it is customizable to how they manager their workforce.

Cons: The approval and submittal process for Performance Reviews is not so intuitive for employees and hiring managers.

Overall: Ease of Performance Management.

I value the immediate access to customer support and their genuiness

Apr 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
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Pros: The ease of accessing, adding, filtering and collecting data and statistics. We have been working with Goal Span at every turn and we appreciate their willingness to make modifications to the system as our company needs grow.

Cons: IMaybe if the comments on the landing page can be hidden or reduced somehow? Often looks busy. Otherwise ok.

Overall: A more robust way to track and enter goals.

GoalSpan is a easy, engaging way to track performance!

Apr 13, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: The ease of providing continuous feedback, the tag wall makes it modern and fun for employees to use, the ability to create employee surveys to monitor engagement and feedback.

Cons: I look forward to additional future reporting capabilities and metrics to assist with talent management and succession planning.

I have been a happy customer of GoalSpan since 2010! The Performance Review process made easy!

Apr 13, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It is easy to administer the online system. I went in this year, a little behind schedule, updated my 17 employees information, and scheduled the task of delivering the reviews to our employees and their managers. I used to need assistance for setting up this process, but this year, I was intuitively able to do this myself in less than 15 minutes for email notifications to go out to each person, due to the continual improvements that are being made to the system. I was honestly impressed with how user-friendly it is now.

GoalSpan has made a time-consuming , HR duty very easy, if not, enjoyable.

Cons: From an Administrator perspective, you cannot control when and whether the managers complete their tasks or not. You will notice the Employees will complete in a timely manner, but Managers have other priorities and you will have to keep sending notifications and following up with them and explain how it works, most likely!

Overall: The software saves time and makes a recurring task of Performance Reviews - setting-up, completing, and storing, a painless process . You can also utilize it to set goals for employees, and communicate with or create notes for an employee, or track an employee's progress.

I would recommend that any business with 5+ employees look into it! There is much value in this system.

Great product with great functionality, reporting & ease of use

Apr 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: From initial contact to implementation to use of this product on an ongoing basis the experience has been stellar. The best part of the system for us is the quality of the product for the cost and the ongoing responsive customer support teams

Cons: We have been using GoalSpan for 3 years and don't have any con's to report in the functionality of the system or the support when issues arise

Overall: The ease of functionality and the cost are benefits to my entire team to have more frequent and easily administered tracking on performance goals and reviews