--- title: "Pazo Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Pazo Software - reviews, pricing plans, popular comparisons to other Task Management products and more." source_url: "https://www.capterra.com/p/174795/Pazo/" page_type: "product" language: "en" --- # Pazo Software Review 2026: Features, Integrations, Pros & Cons Last updated on September 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Pazo ## What is Pazo? Pazo is a customizable operations management platform designed for retail, facility management, shopping malls, and various industries. It streamlines the execution of tasks, audits, SOPs, and checklists, ensuring high standards in stores and sites. Pazo automates workflows like issue reporting and task tracking, providing real-time insights to keep operations running smoothly. With its intuitive, mobile-first interface, Pazo adapts to your specific needs, whether you're managing retail operations or maintaining large facilities. By optimizing visual merchandising, enhancing communication, and boosting task accountability, Pazo helps ensure operational consistency across all locations. Its robust reporting tools and dedicated support make it easier to maintain compliance and deliver superior customer experiences while scaling efficiently. Discover the future of operational excellence with Pazo today! ## What is Pazo used for? [Facility Management](https://www.capterra.com/facility-management-software/)[Workflow Management](https://www.capterra.com/workflow-management-software/)[Retail Management Systems](https://www.capterra.com/retail-management-systems-software/) Top alternative Featured Overall rating Based on 16 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $18 Per User, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Pazo?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=http://gopazo.com&name=Pazo) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Pazo 4.9 (16) VS. [4.6 (5,311)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting Price $18 Per User, Per Month Starting Price $29 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (16) Ease Of Use 4.7 (5,311) Value For Money 4.7 (15) Value For Money 4.5 (5,068) Customer Service 4.7 (16) Customer Service 4.6 (5,082) ## Pazo alternatives Highest Rated [4.7 (153)](https://www.capterra.com/p/143607/kintone/reviews/) Starting price $24.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.4 (3,039)](https://www.capterra.com/p/76113/Wrike/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.2 (1,003)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.4 (333)](https://www.capterra.com/p/157262/QuickBase/reviews/) Starting price $35.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars ## FAQs about Pazo Overview ### Which roles and teams benefit most from Pazo? Pazo is most used by facilities, mall, and operations managers who need to standardize daily checks, track task completion, and maintain service quality across sites. Engineering and technical operations teams use it to monitor compliance and issue resolution, while senior leaders and sales managers rely on visibility into field execution and performance. Answer based on 16 reviews Overview ### What company size and industries is Pazo built for? Pazo serves enterprise organizations first, with 47% of reviewers from enterprises, and Facilities Services as the top industry at 33%. It also fits midsize businesses at 33% and small businesses at 20%, with strong use in retail chains, shopping malls, restaurants, and Apparel & Fashion at 7%. Answer based on 16 reviews Features and Usability ### What are the key features of Pazo? Pazo offers retail operations features for point of sale and trend analysis, plus workflow tools such as task management, approvals, and configurable workflows. It also includes attendance tracking, time tracking, audit trail, reporting and analytics, alerts and notifications, and access controls/permissions for managing operational tasks. Integrations ### Which third-party tools and platforms does Pazo integrate with? Pazo connects natively to Google Workspace. Getting Started and Support ### What training and onboarding options does Pazo offer? Pazo provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided setup, webinars allow group learning, documentation offers written reference material, and videos provide visual walkthroughs for review at any time. Getting Started and Support ### What customer support options does Pazo offer? Pazo provides Email/Help Desk, FAQ/Forum, Knowledge Base, Phone Support, 24/7 Live Rep, and Chat. Support quality cannot be assessed here because no reviewer feedback about support is available, so the catalog only confirms these channels without indicating response speed, helpfulness, or common frustrations. ## Features AI summary Based on 23,337 Task Management reviews Capterra data shows that buyers of task management software rank the following features as their top priorities: - **Task Scheduling** (**46%** of reviewers rated this feature as critical) - **Task Editing** (**44%**) - **Workflow Management** (**49%**) Pazo supports all three features that reviewers rate most highly: **Task Scheduling**, **Task Editing**, and **Workflow Management**. Together, these capabilities help teams plan work on time, update tasks as priorities change, and manage repeatable processes more efficiently, allowing businesses to keep projects moving and maintain better day-to-day coordination. Real-Time Notifications 5.0 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Notifications that are delivered to users as soon as an event occurs Task Management 4.4 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Create, manage and track all task activities and progression Work Order Management 4.0 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Creating, assign, and track jobs and/or tasks for work orders Equipment Management 4.8 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed Facility Scheduling 4.8 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Schedule facilities, such as athletic fields, venues, and convention centers based on their availability Maintenance Management 5.0 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Manage, maintain and track the performance of assets and equipment Pazo 149 features ### All Features - @mentions: An @mention is a way to tag or notify a specific person about a message/post - Access Controls/Permissions: Define levels of authorization for access to specific files or systems - Accounting Integration: Integrate with a third-party accounting system - Activities: Any action a user can perform in the system can be specified as an automated action. - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Activity Tracking: Track and document all activities across devices, networks, and other systems - Alerts/Escalation: System alerts about the need to escalate an issue or request - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Approval Process Control: Manage the process of evaluating documents or requests submitted for approval - Assignment Management: Assign issues and tasks based on availability or required skills - Attendance Management: Manage attendance for classes, shifts, meetings, or events - Attendance Tracking: Track the attendance of specific individuals or groups - Audio Calls: Ability to make voice calls within the system - Audit Management: Plan, schedule, and execute organization's accounts and assets to ensure compliance with policies and laws - Audit Trail: A record of all activities within the system, including user access, changes made, etc. - Automated Scheduling: Automatically create schedules based on business needs or employee availability and qualifications - Barcode/Ticket Scanning: Scan barcodes to ensure accurate pricing and label tracking - Calendar Management: Track and manage schedules and meetings via an integrated calendar - Calendar Sync: Synchronize with other calendars to view mutual availability and schedules - Chat/Messaging: Communicate using direct chat or messages within the system - Checklists: An itemized to do list that can be edited as tasks are completed - Clock In/Out: Track employees' arrival and departure timings for payroll purposes - Collaboration Tools: Provides a channel for team members to share AI models, media files, communicate, and work together - Commenting/Notes: Leave comments and notes on documents for others to view - Commercial Properties: Designed to serve commercial properties - Communication Management: Manage and track all internal and external communication conducted via calls, email, text, or chat - Communications Management: Record and track all relevant internal and external communications - Compliance Management: Track and manage adherence to policies for any service, product, process, or supplier - Compliance Tracking: Track and report regulatory data to either internal management or external stakeholders - Configurable Workflow: Configure existing workflows to meet your organization's needs - Contact Management: Manage, organize, and store contact information - Corrective and Preventive Actions (CAPA): Investigate and take action at root cause or error in processes to prevent recurring issues - Customer Database: A collection of customer information such as contact details, demographics, previous interactions, etc. - Customizable Branding: Add customized logos and colors to align with company branding - Customizable Dashboard: Alter the layout and content of dashboards - Customizable Fields: Customize data fields to support various needs and use cases - Customizable Forms: Customize contracts and forms to collect specific information - Customizable Reports: Alter the layout and content of reports - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Dashboard: Assembly of graphs and charts for visualizing and tracking statistics/metrics - Data Import/Export: Import and export data to and from software applications - Data Synchronization: Synchronizing data between two or more devices/systems and automatically updating changes to maintain consistency - Data Visualization: Graphical representation of data - Deadline Management: Specify or track the date/time a project, task, etc., is due for completion - Disaster Recovery: Plan and implement business continuity measures in case of unforeseen events - Document Management: Store, manage, and track all electronic documents in a centralized location - Document Storage: Store and organize documents in a centralized system - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Email Management: Manage, store and organize emails within the system or via third-party apps - Email-to-Task Conversion: Convert emails into tasks - Employee Management: Track employee schedules, availability, and performance across projects and tasks - Employee Onboarding: Process of familiarizing new employees with the company, their position, and responsibilities - Equipment Maintenance: Manage procedures that ensure organizational equipment remains in working condition - Equipment Management: Monitor and maintain equipment used to manufacture and deploy products and services, and to reallocate assets where needed - Event Logs: A chronological record of actions or occurrences within a network, software, or process - Facility Asset Management: Manage and track high-value assets including office equipment, furniture & more - Facility Scheduling: Schedule facilities, such as athletic fields, venues, and convention centers based on their availability - Feedback Management: Collecting, analyzing, and utilizing feedback from users or customers to improve a product or service - File Management: Create, save, and store files - File Sharing: Public or private sharing of digital files such as documents, audio/video, images, and more - Fixed Asset Management: Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history - Flows: Track products to determine when they are shipped, in transit, or delivered. - For Retail: For Retail Stores - For Schools: Designed to be used by kindergarten, primary, middle, and senior secondary schools. - Forms Management: Store, manage and track all forms in a centralized location - Help Desk Management: Managing service requests, incidents, IT issues & support with a ticketing system - Historical Reporting: Information, data and reports that are being tracked over time - Incident Management: Manage and track all disruptions and incidents - Incident Reporting: Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site - Inspection Management: Track and manage inspections for worksites, vehicles, and/or equipment to remain compliant with industry standards - Inventory Control: Monitor product stock levels - Inventory Management: Track and manage inventory levels to maintain proper supply - Inventory Replenishment: Track stock count levels to manage product reordering - Inventory Tracking: Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items - Investigation Management: Oversee people and resources to carry out an investigation - Issue Auditing: Inspecting the issue resolution process for compliance with related systems and regulatory guidelines - Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events") - Issue Scheduling: Schedule and assign issue completion dates and/or times - Issue Tracking: Record and follow the progress of every issue - IT Incident Management: Manage incidents related to outages or breaches in functionality of IT systems - Knowledge Base Management: Manage a repository of information that includes articles, FAQs, or tutorials used for self-service support - Maintenance Management: Manage, maintain and track the performance of assets and equipment - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Merchandise Management: Provides intelligence to make the right inventory purchasing decisions. - Mobile Access: Access software remotely via mobile devices - Mobile Alerts: Notifications via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Multi-Language: Manage and support multiple languages - Multi-Location: Manage and support multiple locations - Offline Access: Ability of websites, web applications, or mobile applications to function without an active internet connection - Performance Management: Organize and manage the accomplishments and development of employees or performance of applications or systems - Performance Metrics: A set of indicators that tracks the performance of networks, applications, systems, teams, etc. - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Preventive Maintenance: Minimizes equipment failures and optimizes asset reliability through scheduled inspections, repairs, and replacements - Prioritization: Arrange tasks based on the level of priority or urgency - Progress Tracking: Reporting on how each user, task or process has advanced since its initiation - Project Tracking: Monitor the progress of projects from start to finish - Project Workflow: Create, manage, or update project workflows. - Real-Time Analytics: Analyze and gain insights into data in real-time - Real-Time Chat: Engage in direct, instant messaging with customers, users, etc. - Real-Time Data: Receive data and information in real time - Real-Time Monitoring: Active monitoring of systems, applications, or networks - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Real-Time Updates: Receive system updates as soon as any changes are made - Recurring Issues: Set an issue to repeat - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Reporting & Statistics: Collection, analysis, and representation of numerical data and generation of reports to understand various patterns - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Residential Properties: For residential properties - Risk Alerts: Notifying as a warning or reminder of a potential or imminent hazard - Risk Analysis: Analyze potential risks across the organization - Role-Based Permissions: Set & manage permission levels based on user roles and restrict access to only authorized individuals - Rules-Based Workflow: Automates and streamlines business processes by creating a sequence of predefined rules and actions that govern the flow of work - Safety Incident Management: Track, report on and implement actions pertaining to physical safety at the workplace - Search/Filter: Search and filter data across systems to locate required information by entering keywords or certain criteria - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Service Level Agreement (SLA) Management: Set and monitor service level agreements to ensure timely response and resolution - Sick Leave Tracking: Track and manage sick leave time - Single Sign On: Allow users to access multiple services after entering their login credentials once - Spreadsheet View: UI looks like a spreadsheet - Status Tracking: Track the status over time for a request, process, asset, or transaction - Stock Management: Manage the buying, selling, and holding of stocks - Sub-Task Management: Split and manage tasks into individual components - Support Ticket Management: Allow customers/users to submit support queries and service requests - Support Ticket Tracking: Track the status of support tickets/escalations as they move through the service queue - Surveys & Feedback: Gauge satisfaction and receive information for improvement and success - Tagging: Attach digital tags to documents and assets for identification, search, or monitoring purposes - Task Board View: UI looks like task board - Task Editing: Edit task information and all related elements - Task Import: Import tasks from external sources - Task Management: Create, manage and track all task activities and progression - Task Progress Tracking: Track the status and progress of tasks - Task Scheduling: Track and manage the scheduling of tasks - Task Tagging: Add labels or tags to tasks - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Third-Party Integrations: Set up connections to third-party platforms to improve business processes - Ticket Management: Track, manage, or resolve user requests and IT incidents/issues - Time & Attendance: Track and manage employee's work hours to improve payroll accuracy - Time Tracking: Measure and track time including hours worked and paid time off (PTO) - To-Do List: A digital list of items that need to be completed - Training Management: Track employee/learner's progression through training programs - Warehouse Management: Manage and track operations and inventory within warehouses - Work Order Management: Creating, assign, and track jobs and/or tasks for work orders - Workflow Configuration: Alter the default workflow to meet your organization's needs - Workflow Management: Create, design and manage workflows for repetitive tasks --- Get Advice We can help you find the software with the features you need. Features 4.8 (16) 4.8 Based on 16 reviews ## Pricing Value for money 4.7 (15) Free Trial Silver (Custom) $18.00 Per User,Per Month Value for money 4.7 (15) 4.7 Based on 15 reviews ## Integrations [ Google Workspace](https://www.capterra.com/p/247901/Google-Workspace/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.7 (16) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (16) 4.7 Based on 16 reviews ## User reviews Overall rating 4.9 Based on 16 reviews Filter by rating 5(14) 4(2) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent RM rakesh M. manager Hospitality ### "product is good to use as per follow up system ." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 15, 2023 Very Good. Pros digital media for each department work performance. Cons every day lots of activity to enter and closure of issues raised by self . Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 23, 2023 Hello Rakesh, We're thrilled to hear that you've had a positive experience with Pazo! Our team constantly strives to provide excellent service, and your feedback is highly valuable to us. Should you have any suggestions, queries, or need further assistance, please feel free to reach out to our support team at support@gopazo.com. We're here to help. Thanks again for your positive review on Capterra, and for choosing Pazo! MT Mohammed T. AFM Facilities Services ### "We are using for Washrooms and it is very easy to use " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 11, 2023 free to use Pros Genuine & Online data can be recorded. all the recorded checklists can be at one file. Cons it is Enviourment free from Saving paper. Trees can be saved. Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. Response from Vendor May 23, 2023 Hello Mohammed, We're thrilled to hear that you've had a positive experience with Pazo! Our team constantly strives to provide excellent service, and your feedback is highly valuable to us. Should you have any suggestions, queries, or need further assistance, please feel free to reach out to our support team at support@gopazo.com. We're here to help. Thanks again for your positive review on Capterra, and for choosing Pazo! AC Abhayram C. Territory Sales Manager Apparel & Fashion ### "Good App for analysis of report " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 11, 2023 Good to have this app for easy to go with report on daily basis Pros Easy to use , reports are generated immediately and can analyse them on time Cons Nothing as such now, something Google location are not mapped. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 23, 2023 Hello Abhayram, We're thrilled to hear that you've had a positive experience with Pazo! Our team constantly strives to provide excellent service, and your feedback is highly valuable to us. Should you have any suggestions, queries, or need further assistance, please feel free to reach out to our support team at support@gopazo.com. We're here to help. Thanks again for your positive review on Capterra, and for choosing Pazo! AF Ameen F. Assistant Facilities Manager Biotechnology ### "Hassle free Tool" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 11, 2023 Its a good product which saves time/easy tracking & reporting Pros The reporting system of Pazo (Alerts) which helps to follow up and close the activities Cons Real time updates like Adhoc leaves don't get updated accurately, still alerts keep delivering sometimes Reasons for choosing Pazo We choose Pazo directly post reviewing the performance at other office location as an demo Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 23, 2023 Hello Ameen, We're thrilled to hear that you've had a positive experience with Pazo! Our team constantly strives to provide excellent service, and your feedback is highly valuable to us. Should you have any suggestions, queries, or need further assistance, please feel free to reach out to our support team at support@gopazo.com. We're here to help. Thanks again for your positive review on Capterra, and for choosing Pazo! PG Priyal G. Technology Excellence Manager Retail ### "PAZO at Bata Retail " 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 3.0 3.0 Likelihood to Recommend 9/10 May 9, 2023 Operations parameter capturing, Workflow for multiple steps process, Ticketing to other functions. Pros Support on Training and On-boarding, Positive and assertive attitude of team to specific requirements,Overall framework, customisation of checklist ,easy to browse, workflow management, Ticketing and dashboard. Cons Download of big data, Browsing time for admin. Reasons for choosing Pazo Pricing,Ease of Onboarding and extended support on trainingFlexibility of Customization Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 23, 2023 Hello Priyal, We're absolutely thrilled to hear your positive remarks about our training and onboarding support, customizability, workflow management, and ticketing features! Your feedback is vital for us to continue refining our services and ensuring we meet our user's needs. We acknowledge your concern about the browsing time for admin and the download of big data. We're continuously working on our platform to make it more efficient and user-friendly, and we value your feedback in this regard. We're so pleased that our pricing and the ease of onboarding made your choice to select Pazo easier. Our aim is to provide as much flexibility as possible to meet our customer's unique requirements. Finally, we're glad to hear that Pazo has been beneficial in capturing your operational parameters and providing an efficient multi-step process workflow. We appreciate your feedback and assure you that we're here to provide continued support and improvements. For any suggestions or queries, please don't hesitate to contact us at support@gopazo.com. Thank you again for choosing Pazo and for your insightful review! RS Ravindra S. EA TO MALL DIRECTOR Consumer Services ### "Service & Usage of App" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 8, 2023 overall it's very good. Pros It,s very easy to use for filling of many checklist in a single app. Cons everything is fine as per my review...... Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 23, 2023 Hello Ravindra, We're thrilled to hear that you've had a positive experience with Pazo! Our team constantly strives to provide excellent service, and your feedback is highly valuable to us. Should you have any suggestions, queries, or need further assistance, please feel free to reach out to our support team at support@gopazo.com. We're here to help. Thanks again for your positive review on Capterra, and for choosing Pazo! SS Surender Singh A. Working as Area Sales Manager Retail ### "Convinent" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 8, 2023 Pros The way I can capture every little detail Cons No Cons except does not let me whenever app has to be updated Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 23, 2023 Dear Surender, Thank you for taking the time to review Pazo and sharing your positive feedback. We're thrilled to hear that you find our platform convenient and efficient in capturing every detail you need for your operations. Your comments regarding app updates are valuable. We are constantly working on improving the user experience, and your feedback plays a crucial role in that process. We'll certainly take your suggestion into consideration for our future updates. We appreciate your continued support and look forward to serving you better in the future. If you have any questions or need further assistance, feel free to reach out to us at support@gopazo.com. Thanks again for your review! MR Muniaraj R. Manager - Engineering services Consumer Goods ### "Pazo for Facility Management" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 8, 2023 Pros The features like real time triggering, reports and the dashboard Cons For the customization part, the dependency is more Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 23, 2023 Dear Muniaraj, Thank you for sharing your positive experience with Pazo and its real-time triggering, reporting, and dashboard features. We appreciate your feedback and are glad to hear that these features are adding value to your facility management tasks. We also acknowledge your concern about the customization process. Our team is continually striving to enhance the user experience and your feedback is instrumental in our efforts to improve. We are working on ways to provide more flexibility and independence in the customization process. Please feel free to reach out to our support team at support@gopazo.com for any suggestions, queries or if you need further assistance. Thank you again for your constructive review. VK Vamsi Krishna R. Operations Excellence Facilities Services ### "Very nice product and ease of operations in Facilities" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 May 8, 2023 Very nice and recommended to have across any type of facilities. Pros I like most the workflow management where we can be able to see what happening on real time at a single click. It will help us to track and improve upon on our services. Cons Deployment phase from the kickoff to Go live, need to fast track for larger deployments. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 23, 2023 Dear Vamsi, Thank you for taking the time to leave us such a positive review. It brings us great joy to hear that you find our product to be "very nice" and that our workflow management feature is particularly useful to you for real-time tracking and improving your services. Your satisfaction is our priority and your review reaffirms the hard work we put into our product We understand your concerns regarding the speed of deployment for larger deployments and appreciate your feedback. We continually aim to improve our processes and your valuable feedback will be forwarded to the concerned team to evaluate possible improvements. Your recommendation of our service to others in the facilities industry is highly appreciated and motivates us to continually enhance our product and services. If you have any further suggestions or need assistance, please feel free to reach out to our support team at support@gopazo.com. Thank you again for your kind words. KP Kimstone P. Senior Regional Manager Cosmetics ### "Pazo Feedback" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 May 2, 2023 Reducing manual reaising of issues, ensuring timely Realtime of escalations of items from the checklist. Allow monitoring of branch mangers and regional mangers work Pros The triggers, Task management , ability to review RMs checklist, Ability to Schedule cheklist, ability to track completed tasks Cons Difficult to set triggers for large number of users if we have many question to trigger to different sites , department or users Reasons for choosing Pazo It has a good user Interface that is very easy to maneuver with less training done to the end users Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor May 23, 2023 Dear Kimstone, Thank you for sharing your valuable feedback and for choosing Pazo as your preferred platform. We're thrilled to hear that our user interface, triggers, task management, and scheduling features have enhanced your experience and have helped in reducing manual tasks and promoting real-time escalation of items from the checklist. We understand your concern about setting triggers for a large number of users, and we appreciate you bringing this to our attention. We continuously strive to enhance our platform based on user feedback, and your comments will be taken into consideration as we plan future updates. We are pleased to hear that the switch to Pazo has added value to your operations. Your successful use of our platform inspires us to continue our commitment to improving and delivering high-quality service. Thank you for your kind words. If you have any other suggestions or need further assistance, feel free to reach out to our support team at support@gopazo.com [View all Reviews](https://www.capterra.com/p/174795/Pazo/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.