Who Uses This Software?

Any company of between 5 - 50 employees. Companies with multiple employees involved in multiple threads of conversation using traditional channels (e-mail and VoiP).

Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
  • Pricing Details
    Cost based on storage
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
  • Training
    Live Online
  • Support
    Business Hours

Vendor Details

  • JPY
  • www.hourdiary.com/
  • Founded 1990
  • United Kingdom

About Threads

Threads is a cloud-based e-discovery solution enabling users to conduct real-time searches across multiple channels including emails, phone calls and attachments. Communications are intelligently organised and can be searched intuitively by contact, company or keyword. Threads has the power to unlock information contained in phone calls by applying speech recognition, making them searchable and reducing review time. Our pricing is simple and you only pay for storage used not the number of users.

Threads Features

  • Case Analytics
  • Compliance Management
  • Discussion Threads
  • Document Indexing
  • Document Tracking
  • Full Text Extraction
  • Keyword Search
  • Metadata Extraction
  • Topic Clustering
  • Data Recovery
  • Email Archiving
  • Email Monitoring
  • Queue Manager
  • Response Management
  • Routing
  • Shared Inboxes
  • Signature Management
  • Spam Blocker
  • Whitelisting / Blacklisting

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