Average Ratings

9 Reviews

  • 5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $10.00/month
  • Pricing Details
    The pricing is considered per device/per month.
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • BaseMobility
  • brewsurvey.com
  • India

About Brew Survey

Brew Survey allows you to create customized mobile forms that are useful in conducting surveys, market research & also capture leads. You can design your surveys from the dashboard and publish it to your devices to get real-time insights. A perfect mobile survey & feedback solution that allows you to capture feedback from anywhere, even offline.


Brew Survey Features

  • Custom Survey URLs
  • Data Analysis Tools
  • Email Marketing
  • Mobile Survey
  • Offline Response Collection
  • Question Branching
  • Question Library
  • Site Intercept Survey
  • Skip Logic
  • Supports Audio / Images / Video

Brew Survey Reviews Recently Reviewed!


Capterra loader

Awesome service.

Oct 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: ease of use and awesome tech support. Team is very open to suggestion and they incorporate the recommended changes in their next release

Cons: rate of software updates can be fastened

Overall: excellent service, love using their app everyday

Capterra loader

Great company to work with.

Sep 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: All in all the app is VERY versatile with a ton of options so you can create a survey for almost any situation. The admin portal is quite intuitive and easy to use allowing the user to make professional looking surveys quickly and easily.

Cons: I experienced some minor data loss early on but that issue seems to have been resolved.

A little more control and a few more tools in the branding are would be useful to insure your able to portray the image you want. Good news is that even if you can't get it quite right if you send them the files they fix it for you!

Overall: I like everything about this app and the company. I have asked them for features and/or enhancements to their program and they have always come through for me. The app has come a long ways since it was first released and they continue to evolve the app instead of just releasing an app and taking in money like others. I highly recommend them.

Excellent service

Sep 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: very ease to use, efficient, offline use, customer service is the best I have ever come across

Cons: I couldn't find any flaws in teh software

Overall: I used this service at an event to take emails for a competition, I was a a conference and wifi is expensive so I wanted something I could use that looked professional and was offline. Brew survey was perfect I was able to brand the survey with our own logo and no have to worry about wifi costs. The data is taken and held on the app offline and once connected to the internet the data will upload onto your dashboard on the desktop. Also I have never experienced customer service like it, they are amazing ! The response rate is less than a minute and the guys go out of their way to ensure you get the best service. From calling the office talk me through something to arranging a google hangout to show me the cool features allowing me to share me screen. Cant recommend this enough, brilliant software and customer service.

Capterra loader

Loved the dashboard and overall mobile experience!

Apr 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: the ability to conduct offline surveys and running the survey in loop mode, the dashboard shows real-time data with accuracy.

Cons: Nothing as far, as my basic needs are achieved using the app, would be more keen on waiting for any further updates.

Great easy to use Survey tool that works on the go.

Aug 17, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It is easy and straightforward to use. You can easily set up a survey and go use it. It has a good number of question options and logic options as well.

Cons: The price is per device, which can quickly become a bit expensive, however currently, compared with other options it is still great. Ideally the price would be a bit more expensive, but per user, with at least 5 devices included in the package. Also further options on the surveys, such as section descriptions, ability to insert pictures and text that people can then answer questions on would be great. Also the option to share the form online in emails would also help in increasing usability.

Overall: Overall I am quite pleased with the current product. It offers a great value for money compared with the other options currently available. The option to have it work offline is a key differentiator at the current price.

Capterra loader

Great customer service

Sep 14, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The software is very intuitive and it has good interface.

Cons: Actually if it wasn't the help of our customer service rep, I wouldn't be able to finish the programming.

Overall: I will say just - thank you to our rep and the whole team.

Experience with the product and the team behind the product has been great.

Jul 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Offline capability just works, I experienced an issue after one of their updates and contacted them via the online chat application. In my perception the team pulled out all the stops to get this resolved. They managed to get a work around running in a few hours and permanently resolved the issue in couple of days.

Cons: None that I have experienced thus far.

Overall: Offline survey capability

Easy and effective tool

Oct 01, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easiness in creating a survey, possibility to work offline, customer care

Cons: Restriction in devices numbers to only 3 per subscription. I usually work with more then 6 people and it would cost too much monthly

Overall: Great experience. I started to know about Brew survey on thursday and on friday I was using the tool in real activity. Really a satisfying user experience

Very efficient.

Oct 03, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, price, support and functional

Cons: I don't see nothing negative reasons in BrewSurvey