Average Ratings

21 Reviews

  • 5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    $10.00/month
  • Pricing Details
    The pricing is considered per device/per month.
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Live Online
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • BaseMobility
  • brewsurvey.com
  • India

About Brew Survey

Brew Survey allows you to create customized mobile forms that are useful in conducting surveys, market research & also capture leads. You can design your surveys from the dashboard and publish it to your devices to get real-time insights. A perfect mobile survey & feedback solution that allows you to capture feedback from anywhere, even offline.


Brew Survey Features

  • Custom Survey URLs
  • Data Analysis Tools
  • Email Marketing
  • Mobile Survey
  • Offline Response Collection
  • Question Branching
  • Question Library
  • Site Intercept Survey
  • Skip Logic
  • Supports Audio / Images / Video

Brew Survey Reviews Recently Reviewed!


The easiest offline data collector

Jan 09, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The price of the app is fair enough to a short time or long project. It's easy to create, ajust forms, send information to devices and to manage the data coming from them, in graphics or excel sheets. The costumer support is fast and easily hand general issues, giving solutions or suggestions by instant message (chat) or email. We decided on Brew Survey because it was affordable and could work offline in a area with possibilites of internet sign lack.

Cons: The app doesn't provide any translation within the tool which is not helpful when you work with a multidiverse operacional team that doesn't know the language. Despite of being able to name the fields in a form, some structures are not translatable. When you and cancel the subscription, because the data collection was over in the project, the app block all your access to the data stored (have that in mind).

Overall: I am very satisfied with the experience in general. The app deliver what was expected by being helpful on a outdoor data collection along the brand customers in a specific location (couple neighborhoods).

Capterra loader

Awesome service.

Oct 08, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: ease of use and awesome tech support. Team is very open to suggestion and they incorporate the recommended changes in their next release

Cons: rate of software updates can be fastened

Overall: excellent service, love using their app everyday

Capterra loader

Great company to work with.

Sep 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: All in all the app is VERY versatile with a ton of options so you can create a survey for almost any situation. The admin portal is quite intuitive and easy to use allowing the user to make professional looking surveys quickly and easily.

Cons: I experienced some minor data loss early on but that issue seems to have been resolved.

A little more control and a few more tools in the branding are would be useful to insure your able to portray the image you want. Good news is that even if you can't get it quite right if you send them the files they fix it for you!

Overall: I like everything about this app and the company. I have asked them for features and/or enhancements to their program and they have always come through for me. The app has come a long ways since it was first released and they continue to evolve the app instead of just releasing an app and taking in money like others. I highly recommend them.

very helpfull

Feb 19, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
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Pros: it is very effective and helpful and the thing i like the most is that it runs without internet

Cons: some of its functions are tricky but not too difficult .

Overall: as i mentioned above that its really helpfull in solving business problems it saves our time and moreover data collection through brew survey is accurate.

Great product, customer support and communication!

Jan 03, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The app is relatively easy to use and set up, and instantly provides feedback statistics.

Cons: Some of the available "emojies" were not working (or did not work on my device?)... also, I wish that the emojies and other symbols were in a brighter (Yellow?) font, so that they stood out more on a dark picture background.

Overall: The customer representative was awesome at communication, answering questions, and customer support. I will look forward to working with him in the future!

Excellent service

Sep 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: very ease to use, efficient, offline use, customer service is the best I have ever come across

Cons: I couldn't find any flaws in teh software

Overall: I used this service at an event to take emails for a competition, I was a a conference and wifi is expensive so I wanted something I could use that looked professional and was offline. Brew survey was perfect I was able to brand the survey with our own logo and no have to worry about wifi costs. The data is taken and held on the app offline and once connected to the internet the data will upload onto your dashboard on the desktop. Also I have never experienced customer service like it, they are amazing ! The response rate is less than a minute and the guys go out of their way to ensure you get the best service. From calling the office talk me through something to arranging a google hangout to show me the cool features allowing me to share me screen. Cant recommend this enough, brilliant software and customer service.

Intuitive, user friendly application backed by great customer service

Jan 24, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Brew Survey is one of the best application available for doing offline surveys. The design is very intuitive. The application offers several response options to choose from. It also offers the option to configure conditional responses, which I required for my project. The customer service team was quick to respond to my questions and requirements.

Cons: I faced some issues in synchronizing some tablets (offline responses) to the application. However the customer service team was quick to respond and fix the issue. I think that the survey design can be improved by providing more customization options (eg. design, multilingual support). It would also be nice to get 24x5 customer support.

Overall: Overall, I had a great experience with Brewsurvey application. I would give a big thumbs up to the customer support team.

Capterra loader

Loved the dashboard and overall mobile experience!

Apr 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: the ability to conduct offline surveys and running the survey in loop mode, the dashboard shows real-time data with accuracy.

Cons: Nothing as far, as my basic needs are achieved using the app, would be more keen on waiting for any further updates.

Brew Survey experience

Jan 21, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: - They answered my mails in less than 10 minutes and problems were quickly solved

- Easy to use software

- Very costumizable

- great research tool

Cons: - couldn't add a picture to a question

-

Overall: I was using this software to make survey for a new package we were making. To see what people would focus on. It was very handy and user friendly. The offline mode is especially handy for our field research. For the free trail, this software offers as much as you could possible want.

Great easy to use Survey tool that works on the go.

Aug 17, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: It is easy and straightforward to use. You can easily set up a survey and go use it. It has a good number of question options and logic options as well.

Cons: The price is per device, which can quickly become a bit expensive, however currently, compared with other options it is still great. Ideally the price would be a bit more expensive, but per user, with at least 5 devices included in the package. Also further options on the surveys, such as section descriptions, ability to insert pictures and text that people can then answer questions on would be great. Also the option to share the form online in emails would also help in increasing usability.

Overall: Overall I am quite pleased with the current product. It offers a great value for money compared with the other options currently available. The option to have it work offline is a key differentiator at the current price.

Easiest App to Collect Offline Surveys

Nov 26, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: We researched various options to collect data at an outdoor event where there would be no wi-fi connection. We decided on Brew Survey because it was affordable and set-up took less than ten minutes.

Cons: I would prefer a pricing model based on number of responses overall rather than number of devices per month. We don't always have events and it is a bit inconvenient to subscribe and unsubscribe devices based what is going on that month for us.

Overall: Customer service was very friendly and responsive.

Simple and intuitive

Dec 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple user interface. Complete feature.

Cons: Sync time issue. Survey loop sometimes error.

First Time User

Dec 13, 2018
3/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Survey set up was easy and relatively intuitive. This was my first experience with a survey app.

Cons: I needed to use the survey offline, on multiple devices. (Not in my possession) And wanted it in loop mode. I found if the app is closed in loop mode, when it's opened again, you can't start the survey. (Satellite devices! ) It was ultimately solved, but a royal pain.

Overall: The survey reports were not as easy to present as I was expecting. I suggest running an experimental survey and download the results to see the format of answers- especially multiple choice. It required analyzing and formatting. Much of that I could have resolved in the question/answer set up.

Capterra loader

Great customer service

Sep 14, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The software is very intuitive and it has good interface.

Cons: Actually if it wasn't the help of our customer service rep, I wouldn't be able to finish the programming.

Overall: I will say just - thank you to our rep and the whole team.

Perfect service

Nov 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use

Usable without internet connection

Customer support

Cons: Nothing to say, everything is really easy

Experience with the product and the team behind the product has been great.

Jul 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Offline capability just works, I experienced an issue after one of their updates and contacted them via the online chat application. In my perception the team pulled out all the stops to get this resolved. They managed to get a work around running in a few hours and permanently resolved the issue in couple of days.

Cons: None that I have experienced thus far.

Overall: Offline survey capability

Very useful tool!!

Dec 04, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Its so easy to use, the dashboard offer enough capabilities to get into almost any survey that i need into my business! We hope you keep developing more functionality on the run!!! Great solution!!

Cons: The credit card management has several limitations.

Overall: Brew survey has been my strategic partner getting my business into the digital transformation!

Easy and effective tool

Oct 01, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easiness in creating a survey, possibility to work offline, customer care

Cons: Restriction in devices numbers to only 3 per subscription. I usually work with more then 6 people and it would cost too much monthly

Overall: Great experience. I started to know about Brew survey on thursday and on friday I was using the tool in real activity. Really a satisfying user experience

Capterra loader

Great product and even better customer service.

Nov 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of creating a survey and the information and multiple viewing styles for the reports.

Cons: Some bugs, but the IT team is really prompt and great.

Overall: Excellent. Trying to survey customers on a boat, and needed something offline that would capture a lot of information.

Easy to use, good value for money

Nov 19, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: BrewSurvey is very intuitive to use, good support.

Cons: Some functionalities need improvement and others should be added.

Very efficient.

Oct 03, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, price, support and functional

Cons: I don't see nothing negative reasons in BrewSurvey