# Page 12 | GlossGenius Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 12 - Is GlossGenius the right Medical Spa solution for you? Explore 348 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/174830/GlossGenius/reviews --- GlossGenius 4.8 (348) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 12 - Reviews of GlossGenius ## Showing most helpful reviews Showing 276-300 of 348 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use SE Skyy E. Nail technician Arts and Crafts Used the software for: 1-2 years ### "I love Gloss Genius" January 2, 2025 5.0 It’s been great! My clients find it easy to book through Pros I love how it’s easy to manage and edit my site! Cons I don’t like that gloss doesn’t pair with chime so I only get paid Monday-Thursday Review Source Response from GlossGenius January 4, 2025 Hi Skyy! We’re so glad to hear that you find GlossGenius easy to manage and that your clients enjoy the booking experience! Regarding the Chime integration, we currently offer instant payouts in addition to the standard payout option. This allows you to access your funds right away, eliminating the wait for the next business day. We will also pass your feedback along to our team for future consideration. If you have any further suggestions or feedback, please don't hesitate to reach out to us at support@glossgenius.com. We're always here to help! Thanks again for being a valued member of the GlossGenius community! YF Yaimie F. Beauty Tech Consumer Services Used the software for: 1-2 years ### "Great app!!!" December 7, 2024 5.0 Great app will definitely recommend to all of my friends and family Pros Super easy to navigate, my clients love it! Cons It logged me out often. But other than that i love it! Switched from [Schedule it](https://www.capterra.com/p/159974/Schedule-It/) Gloss was recommended by a friend who uses it too Review Source AR Amy R. Owner Medical Practice Used the software for: 1-2 years ### "Gloss for the win " January 2, 2025 5.0 I have used for o we two years and it has worked out great for me Pros The easy platform, the price is great. Easy booking for clients Cons I wish it had capability of using more consents for MedSpa Review Source Response from GlossGenius January 4, 2025 Hi Amy! We’re thrilled to hear that GlossGenius has been working great for you over the past two years, and that you find the platform easy to use and affordable! We also appreciate your suggestion regarding more consent options for MedSpa services. We'll certainly pass this feedback along to our team for consideration as we continue to improve. If you have any other thoughts or feedback, feel free to reach out to us at support@glossgenius.com. We’re always here to help! Thank you for being a valued part of the GlossGenius community! VU Venessa U. Braider Consumer Services Used the software for: 1-2 years ### "Avoid Gloss Genius at All Costs!" September 6, 2024 1.0 Awful. In the beginning it was rocky, the middle was okay, the end was awful. They only care about protecting themselves legally. If you go through their terms of service, they mention that members cannot file a class action lawsuit against them. Now why would they ever have that in their terms of service? Pros I have always had issues with Gloss Genius. Cons I read on the Better Business Bureau that they sell your information. I have noticed that I received a series of charges on my business bank account. Three of them so far, I stopped payments on all three before it went through. However, I am asking myself how they have access to my account. I never given my account number to anyone else but Gloss Genius. I implore you all to check your accounts. Make sure there are no fraudulent charges that shows up. Recently, they asked me to verify my account, after I sent all the information to them. They shut me down, and are offering zero support to rectify it. Something is fishy about this company. Review Source Response from GlossGenius September 11, 2024 Hi Venessa! We're truly sorry to hear about your experience with our customer support. We completely understand your concerns, especially regarding the charges on your business account and the privacy of your information. To clarify, we absolutely never sell our customers' credit card or bank details to any third parties, and we take your privacy seriously. We’d love to investigate these charges further and help look into any concerns. Could you kindly email us at support@glossgenius.com or reach us directly via text/call at 8889797864? We’re committed to assisting you and getting this sorted as quickly as possible. Thank you for your patience, and we look forward to hearing from you soon. JJ June J. Lash tech Cosmetics Used the software for: 2+ years ### "Lashes by jj" January 3, 2025 5.0 Keep my appointment told me my down falls Pros Very user friendly and very classy. I love the way you can manage your page Cons That you couldn’t use your logo on classic you had to upgrade. When before I was able to use my logo on classic Review Source Response from GlossGenius January 11, 2025 Hi June! We’re so happy to hear that you find GlossGenius user-friendly and classy, and that you appreciate how easy it is to manage your page. We’re glad it’s helping you stay on top of your appointments! We also understand your concern about using your logo on the classic website theme and appreciate you sharing your thoughts. Your feedback is invaluable as we continue to refine our platform. If you have any other feedback or suggestions, please feel free to reach out to us at support@glossgenius.com. Thank you for choosing GlossGenius! MH Mindy H. Massage therapist Health, Wellness and Fitness Used the software for: Less than 6 months ### "I love this app!!" December 7, 2024 5.0 I have had the best experience this far with gloss genius!! Would highly recommend!! Pros I love that it’s easy for clients to book on the app and have their card on file for easy checkout. I also love the ease of them being able to cancel. Love that it sends automatic reminders for their appointments. Nice to be able to look at my schedule with the app. So much more! Cons There’s nothing I don’t like it’s one of the best apps I’ve used!! Review Source Response from GlossGenius December 14, 2024 Hi Mindy! We’re thrilled to hear that the booking experience, card-on-file feature, appointment reminders, and schedule management have been so helpful for you and your clients. We’re glad GlossGenius has made such a positive impact on your business! If you have any other feedback you’d like to share, please feel free to email us at support@glossgenius.com. Thanks again for being such a valued member of the GlossGenius community – we truly appreciate your support! KL Kayla L. Stylist Hospitality Used the software for: Less than 6 months ### "I hope the app grows just as much as our business that use it " November 23, 2024 4.0 So far I can’t complain much, I like for what I get compared to other apps Pros The reminders to book and the asking for reviews just a lot Cons I wish you could do sale like Vagaro. I wish there was a second app for clients like booksy and Vagaro Switched from [Vagaro](https://www.capterra.com/p/153752/Vagaro/) Wanted a new change and Vagaro was a little more for the same thing Review Source Response from GlossGenius November 30, 2024 Hi Kayla! We’re so glad to hear that you’re enjoying GlossGenius and that the reminders and review requests are helping keep your business running smoothly! We appreciate your feedback on sales and the second app for clients. For sales, we’d love to share a workaround on how you can display sales or promotions on your online booking site. Please reach out to us at support@glossgenius.com, and we’ll walk you through it. As for the second app for clients, we’ll definitely share this suggestion with our team for review and consideration. Currently, clients can manage their appointments by simply accessing the link within their notifications, with no need to download an app or create an account for added convenience. If you have any other feedback or ideas, we’d love to hear them! Thank you again for your kind words—we’re excited to continue supporting your business and growth! SC Sarah C. Boss Cosmetics Used the software for: 1-2 years ### "Sarahs review " December 7, 2024 5.0 Amazing! Easy to navigate, definitely referring all my beauty industry people to this app. Pros The easy appointment for set up and approval. Cons Absolutely nothing this app is the best! Review Source EK Eh K. Barber Accounting Used the software for: Less than 6 months ### "5 star business " November 23, 2024 5.0 Great and very low price makes my business look professional Pros Organized and very helpful to the community especially with booking and payments Cons Taking money everytime I use tap to pay. Review Source Response from GlossGenius November 30, 2024 Hi there! We're thrilled to hear how GlossGenius has helped keep your business organized, especially with booking and payments—your kind words mean the world to us! Regarding your feedback on tap-to-pay, we’re happy to share that we have a flat 2.6% payment processing rate for all card transactions. This includes key-ins, card-on-file, swipes, taps, and inserts—ensuring there are no hidden fees, add-ons, or booking fees to worry about. If you have any other questions or feedback, feel free to email us at support@glossgenius.com—we're always here to help! Thank you again for your kind words and for being part of the GlossGenius community! RA Rena A. Hairstylist Cosmetics Used the software for: 6-12 months ### "Easy to use" January 3, 2025 5.0 I love it! It’s very easy to use! I can keep all my clients info organized. Pros I like that it’s easy to use and stay organized. Cons I wish I could send an invoice to clients Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Square locked me out so I switched to gloss. Review Source Response from GlossGenius January 11, 2025 Hi Rena! We’re thrilled to hear that you love how easy GlossGenius is to use and how it helps you stay organized with all your client information. It’s wonderful to know that we’re making a positive impact on your business operations! We also appreciate your suggestion about sending invoices to clients. Feedback like yours is invaluable as we continue to enhance our platform to meet your needs. If you have any additional feedback or suggestions, please don’t hesitate to reach out to us at support@glossgenius.com. Thank you for trusting us to support your business! JC Jessica C. Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "Scheduling made easy" February 28, 2025 4.0 Overall it is pretty easy and user friendly. Pros easy to schedule or reschedule appointments and see availability. Cons Getting to the initial menu is difficult from text link. Review Source Response from GlossGenius March 13, 2025 Hi Jessica! We're so glad to hear that scheduling and rescheduling appointments has been easy for you and that you find GlossGenius user-friendly. We also appreciate you sharing your experience with accessing the initial menu from the text link. We understand how important a smooth navigation experience is, and we'll share this with our team for consideration as we continue to improve. If there's anything else you'd like to share, we'd love to hear from you! You can reach us anytime at support@glossgenius.com. Thanks again for your support! aM anne M. Head Spa Specialist Cosmetics Used the software for: Less than 6 months ### "GlossGenius is great for small businesses " December 7, 2024 5.0 overall, it has been very helpful in keeping my business organized Pros how easy it is to use, it looks professional Cons it crashes sometimes, it has bugs sometimes Alternatives considered [Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/) Reason for choosing GlossGenius it was more streamlined for spa usage and made sense for my business Review Source Response from GlossGenius December 14, 2024 Hi Anne! We’re delighted to hear that you find GlossGenius easy to use and professional—it’s wonderful to know that it has been helpful in keeping your business organized. We also appreciate your honest feedback about occasional crashes and bugs. We’ll be sure to share this with our team as we work to continually enhance the platform’s performance. If you have any other ideas or feedback, please don’t hesitate to email us at support@glossgenius.com—we’d love to hear from you. Thank you again for choosing GlossGenius and for being such an important part of our community! KH Kylie H. Cosmetologist, nail tech Cosmetics Used the software for: Less than 6 months ### "Kylie’s review " November 23, 2024 4.0 It’s a good system. No issues at all I love that I can set goals and booking people is easy. And looking at the website on the app and making changes/ decorations to it is awesome Pros It’s easy to navigate and book clients. I also really like that I can set goals for myself Cons I have no complaints about the quality of the booking system Switched from [DaySmart Salon](https://www.capterra.com/p/9167/DaySmart-Salon/) We had a lot of issues with day smart. It crashed a lot Review Source DH Diamond H. Esthetician Cosmetics Used the software for: Less than 6 months ### "Gloss Review" January 3, 2025 5.0 My overall experience was great and I’m looking forward to this year. Pros How easy it is to access things, or get a response when you have an issue. Cons The gift card process, at first it’s a little confusing. Review Source Response from GlossGenius January 11, 2025 Hi Diamond! We’re so glad to hear that you’ve had a great experience with GlossGenius and appreciate how easy it is to access features and get quick responses when you need assistance. Your positive words mean a lot to us! We also appreciate your feedback about the gift card process. We understand how it can feel a bit confusing at first, and your insight helps us continue improving. If you have any additional feedback or suggestions, please feel free to reach out to us at support@glossgenius.com. Thank you again for sharing your experience—we’re excited to support your business this year and beyond! KR Kristen R. Cosmetologist Cosmetics Used the software for: Less than 6 months ### "Very awesome " November 23, 2024 5.0 Very good app helps so much with keeping up with everything & reminding clients of their appointments Pros Very professional & helpful when booking Cons The payout is the next day, sometimes it has glitches where you have to go completely out of the app & go back in Review Source Response from GlossGenius November 30, 2024 Hi Kristen! We’re so glad to hear you find GlossGenius to be awesome and helpful for booking, and we’re thrilled it’s making it easier for you to stay organized and keep your clients on track with reminders! We’re sorry to hear about the glitches you’ve encountered. This is not the usual experience for our professionals, and we’d love to look into this further. Please share more details about your experience by reaching out to us at support@glossgenius.com, and we’ll investigate the issue. Thank you again for your kind words and for being a part of our community—we’re looking forward to hearing from you! AZ Arleta Z. Owner Health, Wellness and Fitness Used the software for: I used a free trial ### "Pretty good system! " August 7, 2024 4.0 Gloss genius is a solid product, but doesn’t have all of the features I need as a massage therapist. A nail tech I work with uses it and loves it though! Pros I love the fast and easy checkout process! Cons Unfortunately gloss genius doesn’t have the ability for SOAP notes. As a massage therapist, this is a must for me. Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[Noterro](https://www.capterra.com/p/164994/SOAP-Vault/) Reason for choosing GlossGenius I did the free trial because I wanted to see if it had everything I needed. Unfortunately it didn’t provide exactly what I needed, but for businesses that don’t have to keep as much patient information, it is a good choice for the price point Switched from [Vagaro](https://www.capterra.com/p/153752/Vagaro/) Vagaro is super expensive for what you get and has MANY technical issues. Their website set up is also sub par. Review Source Response from GlossGenius August 13, 2024 Hi Arleta! We're glad to hear that you appreciate the seamless checkout experience with GlossGenius. We understand that as a massage therapist, having the ability to manage SOAP notes is essential. While this feature isn't currently available in GlossGenius, we do offer the ability to add detailed notes and store a photo gallery within each client profile. We appreciate your feedback and have shared your suggestion with our tech team. Although we can't guarantee this specific feature will be added soon, we continually review and prioritize each request as we improve our platform. If you have any more suggestions or questions, please feel free to reach out to us at support@glossgenius.com. We’re here to help! IP Isis P. Lash tech Consumer Services Used the software for: Less than 6 months ### "New to gloss " July 24, 2024 5.0 Overall my experience has been good, however I hope that gloss genius can think about adding different payout methods the way square allows. That would make my experience so much better. Pros I like that that there is a flat rate for transactions and that I can phase my clients pay that fee instead of myself Cons My biggest con is that there is only 1 kind of payout method. I’m used to scheduling all my money to be deposited at once every week or instantly for a fee so I really dislike like that I can no longer do either one of those methods now that I no longer use square. Switched from [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) I wanted to try a new booking site and I saw gloss genius had 14 day trial Review Source Response from GlossGenius August 2, 2024 Hi Isis! We’re glad to hear your overall experience has been good and we completely understand that you'd like to have the ability to schedule your payouts. Right now, we offer both free standard transfers and an optional instant payout for a fee. Our Instant Payout feature gives you the flexibility to access your funds whenever you need them. This feature comes with a small fee of 1.8%, which is deducted from your payment balance. We understand how helpful it would be to have the option to schedule payouts. We'll definitely share this with our team for review and consideration. While we can't guarantee it will be added immediately, rest assured we prioritize features based on feedback from beauty professionals like you. If you have any other feedback or questions, feel free to reach out to us at support@glossgenius.com. Have a lovely day! KH Kayla H. Beauty provider lash and brow specialist Consumer Services Used the software for: 1-2 years ### "Running my business like a Genius with Gloss Genius" January 29, 2024 5.0 Exceptional, my clients love it for booking and so do I for running my business Pros Honestly everything ! I love I can keep track of all my expenses, I love how easily my clients are able to book without any hassle, they all love the gorgeous design, and I’m able to take deposits! It’s perfect Cons I don’t like that the descriptions for services don’t show unless you click it Switched from [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Various reasons caused me to switch but mainly deposits ! Review Source Response from GlossGenius February 1, 2024 Hi Kayla! We're glad to hear you're loving GlossGenius, especially the expense tracking, seamless client bookings, ability to take deposits, and the gorgeous design. We hear you on the service descriptions, and your feedback is incredibly valuable. Currently, you have the flexibility to showcase your services either visually or in a list format. Opting for the list format ensures that your clients can view the service description right away. Rest assured, we'll be sharing your thoughts with our product design team for consideration. If you ever have more ideas or questions, feel free to reach out to support@glossgenius.com. We're here to make your experience even more exceptional. Thanks a bunch for your amazing support! Barbette E. Salon Pro Coaching for Stylist Professional Training & Coaching Used the software for: 2+ years ### "The best booking system I have used in almost 10 years!" January 26, 2024 5.0 I have been extremely happy with Gloss Genius as I have used it for at least 6 years. The Gloss Genius community is wonderful and the support on their platform is amazing - especially for any of your customer service needs pertaining to the app. - as well as the follow up to make sure everything was answered to your satisfaction. Pros The analytics!!!! It is crucial that we know our numbers in this business!! Cons I would like to see a different background color for my "more seasoned" eyes and I would like to be able to "zoom in", but I guess my readers will do for now!! Switched from [Vagaro](https://www.capterra.com/p/153752/Vagaro/)[QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) I was referred and I loved the options that it gave me to have all of my business needs met under one platform as an independent contractor. The best is the analytics and the expense icons because I was able to get rid of my Quickbooks and that saved me $$$. I have been working smarter, not harder since I have incorporated Gloss Genius into my life!!! Review Source Response from GlossGenius January 31, 2024 Hi Barbette! Thank you so much for sharing your incredible 6-year journey with Gloss Genius! We're thrilled to be a part of your success story and to hear about the positive impact our analytics and expense icons have had on your business. We truly appreciate your feedback about the background color and zoom features. Your suggestions are invaluable, and we're always looking for ways to enhance our platform. Rest assured, your thoughts are noted for future improvements. It warms our hearts to know you find our community wonderful and our support team amazing. We're dedicated to providing top-notch service and ensuring your satisfaction with every aspect of the app. Cheers to many more years of working smarter, not harder! If you ever have more ideas or feedback, we're here and ready to listen. Feel free to shoot us a message at support@glossgenius.com anytime. Thank you! BK Bridgette K. Owner Retail Used the software for: 6-12 months ### "Business shines with GlossGenius" June 3, 2024 5.0 Pros Gloss genius has several stellar features. This POS system is an asset to my company. The system is beyond user friendly. The booking online and scheduling feature saves time which is critical for any business. Cons Perhaps being able to select a different payment processor. This is strictly based on the feedback i received. I have no complaints. Review Source Response from GlossGenius June 4, 2024 Hi Bridgette! We're thrilled to hear that GlossGenius is such a valuable asset to your business and that you find our features both user-friendly and time-saving. Thank you for your suggestion about selecting a different payment processor; your feedback is important to us, and we'll consider it for future updates. If you have any more thoughts or need assistance, feel free to reach out to us at support@glossgenius.com. We're happy to assist here! 🥰 CB Chelsea B. Nail Technician Cosmetics Used the software for: Less than 6 months ### "Its good but could be great with some adjustments " May 16, 2023 5.0 Overall experience is a little frustrating. Im missing the functionality of the previous scheduling add but I love the look and customer notifications of gloss genius. Not sure if that will be enough to keep me. Pros I love the professional look of the site and different tabs that gives the experience as if you had your own website! Cons Functionality could be much better. There are a lot of useful features that are missing from this app that would benefit both the clients and service providers. ex: customers cannot reschedule on their own. - card reader processing errors-checkout shows incorrect info when trying to send receipts-modifying appointments reverts back to original when its on checkout screen. -gift card does not have the option to create an amount. -appointments that are canceled with a deposit only have the option to mark as no shows. a lot of places have non refundable deposits. - add on services are not in a sub location so customers can book an add on as their service so you have to double check appointments. -support phone no one is available to take calls and texts are very slow sometimes I don't get a response at all. Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) I wanted a better looking site. Acuity is one page so it becomes lengthy when adding policies etc. Review Source Response from GlossGenius August 21, 2023 Hi, Chelsea! Thank you so much for your review - We are so delighted to hear that you're loving the platform! We are always seeking new ways to upgrade the GlossGenius experience so we appreciate you sharing them with us! You can reach out to our support team at support@glossgenius.com we would love the opportunity to discuss this with you and help you with any challenges you have with the app. MS Malary S. Hairstylist Hospitality Used the software for: 2+ years ### "Gloss is the BEST out there!" March 4, 2022 5.0 I’ve been using this app for two years and don’t know how I ever got along without it. It has streamlined my business and makes booking and checking out clients so easy! It also helps me with the analytics of my business which is a game changer! I love Gloss and wish I had started it sooner! Pros I love Gloss for so many reasons, but mostly because it has changed my whole business for the better! I love the organization and the smooth booking process from start to finish! Cons Everything is amazing! Nothing really to complain about Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Reason for choosing GlossGenius This is more streamlined to the beauty industry and had more features I can use. Switched from [SpotOn](https://www.capterra.com/p/219629/SpotOn/) My other checkout software was useless compared to this one, I always had outrageous random fees, and it was not worth anything. Review Source Response from GlossGenius March 9, 2022 Hi Malary! We're so happy that GlossGenius was able to change your business for the better! We also love to hear that our analytics are doing their job! Excited to hear about more of your success in the future! JH Jen H. Owner Consumer Services Used the software for: 1-2 years ### "Look no further " March 4, 2022 5.0 Over all it has been absolutely amazing. The transition was super easy and customer support helped with anything I needed. I love that every main function a business could need is included in the price. Pros SMS reminders included, next day payout, customizable website, multimember calendar, confirmation texts for clients, absolutely the best customer support, amazing pos system Cons Would love a waiting list and if the calendar would stay open for all employees. Slight hassle to remember to check everyone’s calendar when it’s defaulted to whoever is logged on. Deposits would definitely be a great thing to have. Also, when booking clients during the same time, some times one of the appointments gets hidden behind another one. Alternatives considered [Vagaro](https://www.capterra.com/p/153752/Vagaro/) Reason for choosing GlossGenius Clients loved the ease of . They didn’t have to download anything Switched from [Booksy Biz](https://www.capterra.com/p/142741/Booksy/) (Price) I was being charged for every little thing such as texting clients reminders or appointment confirmation. (Unreliable) the system would not always text clients even if I paid extra for texts The system would some times crash and delete appointments Getting payments took almost a week to actually deposit into my account Customer support was mediocre to say the least. Review Source Response from GlossGenius March 7, 2022 Hi Jen! Thank you so much for your review and for sharing your feedback with us. You can reach out to our support team at support@glossgenius.com we would love the opportunity to share with you a few ways other professionals have accomplished this. Thank you again for your feedback! :) KW Kendall W. Hairstylist Cosmetics Used the software for: 2+ years ### "GlossGenius is the best assistant!" February 18, 2022 5.0 GG is my favorite tool for my business! Pros GG fully automates my business in an easy to access way, so I have time for myself and my clients still feel connected & fully supported. The features are customizable and simple to use. The company continues to update and grow based on real customer feedback. Plus my clients are continually complimenting my system! Cons GG is always updating and improving. Adjusting the gift card feature to be customizable would be helpful! Alternatives considered [Vagaro](https://www.capterra.com/p/153752/Vagaro/)[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[Clover](https://www.capterra.com/p/226864/Clover/) Reason for choosing GlossGenius As a beauty professional the website’s visual aesthetic is important to me to provide a memorable and easy guest experience. GG’s focusing in on the beauty industry makes me feel supported, and their commitment to growth and simplicity has kept me with them for 3 years. Review Source Response from GlossGenius February 23, 2022 Thank you so much for your review - we are so happy to hear that you're enjoying the platform and having more time for yourself! We value each professional's feedback, and I've passed yours directly to our team. While I can't promise that this update will be available in the immediate future, we do expand GlossGenius directly with feedback like this from awesome beauty professionals such as yourself! :) AK Adrienne K. Master Stylist Health, Wellness and Fitness Used the software for: 2+ years ### "Best Booking Site Ever!!" March 4, 2022 5.0 I have tried other services and this one takes the cake! All-inclusive, User Friendly, Timesaving--need I say more!? Pros I love being able to check my analytics which update daily. My website is super user friendly, the reminder/confirmation texts and emails are time saving! I can see whether my client has confirmed or not so I am able to follow-up easily! The follow-up emails are amazing, they have a personal touch that I didn't even realize was happening at first, but my clients let me know how personal it felt to them. Cons There isn't anything I don't love! Seriously! Switched from [Vagaro](https://www.capterra.com/p/153752/Vagaro/) The features I wanted were extra and I felt like I was working too hard to use the program. Review Source Response from GlossGenius March 7, 2022 Hi Adrienne! Thank you so much for your review - we are so happy to hear that you're loving the platform! Our professionals' feedback such as yourself inspires us to strive more so we can give the best :) We appreciate you! Talk to a Capterra advisor for free and get results within 15 minutes.