# Page 14 | GlossGenius Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 14 - Is GlossGenius the right Spa solution for you? Explore 348 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/174830/GlossGenius/reviews --- GlossGenius 4.8 (348) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 14 - Reviews of GlossGenius ## Showing most helpful reviews Showing 326-348 of 348 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BK Bri K. Suite owner Hospitality Used the software for: 1-2 years ### "Amazing " March 4, 2022 5.0 Pros I love how it helps me in all aspects of my business Cons Nothing at all! This software is amazing! It’s helped me in so many ways! Review Source Response from GlossGenius March 7, 2022 Hi Bri! Thank you so much for your review - we are so delighted to hear that you're loving the platform! Our professionals' feedback such as yourself inspires us to go far and beyond :) We appreciate you! AO Alice O. Hair stylist Cosmetics Used the software for: Less than 6 months ### "Great software for stylists " October 26, 2022 5.0 I love the reminders gloss sends and that I can text back to have formulas added without having to go back into the app Pros I love using gloss ! It’s easy and I like all the little details they added. My clients like the appointment reminders Cons I wish I could customize the background color Alternatives considered [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Review Source Response from GlossGenius November 15, 2022 Hi Alice! We are so happy you are enjoying the platform. We genuinely value each professional's feedback, and I've passed yours directly to our team. Though I can't promise that this change will be available soonest, we do expand GlossGenius directly with feedback like this from wonderful beauty professionals such as yourself! :) JE Jamayca E. Entrepreneur Marketing and Advertising Used the software for: 6-12 months ### "GlossGenius " November 8, 2022 5.0 Pros This software is great for small business owners looking for a scheduling site at a beginner stage without to much confusing and charges a good price each month to use! Well recommended software to others :) Cons No cons in this platform ! Very great site to use. Reason for choosing GlossGenius eye catching site, simple site to use and learn Review Source Response from GlossGenius February 9, 2023 Hi Jamayca! Thank you for the feedback! We love having you as a customer and helping support your business :) KL Kaitlin L. Owner Consumer Services Used the software for: Less than 6 months ### "To gloss or not to gloss?" October 31, 2022 3.0 Pros Gloss genius is super easy to get started with and I love how easily it was for my clients! Cons No release forms are integrated on the platform and it is tedious Review Source Response from GlossGenius November 15, 2022 Hi Kaitlin! Please let us know if there's anything we can do further to support you and your business. We genuinely value each professional's feedback, and I've passed yours directly to our team. Though I can't promise that this change will be available soonest, we do expand GlossGenius directly with feedback like this from wonderful beauty professionals such as yourself! :) DD Dean D. Owner / Advanced Technical Colourist Health, Wellness and Fitness Used the software for: 1-2 years ### "Great Software for a minimal Features" November 18, 2021 3.0 Pros Great for small salons and stylists who don’t need to or want to get involved in your business. Cons Reports non existent. Marketing so so. Inventory system was horrible. And your reviews just sit there. Not op to optimized for SEO at all. Not synced with google or social media. Review Source HM Heidy M. Esthetician Consumer Services Used the software for: Less than 6 months ### "Great Software, brilliant marketing" January 2, 2020 4.0 I love it so far. Pros I love love love how easy it is to use. Plus how easy it is to send emails and texts to your clients. I love that there is a pop up to rebook clients at the end of the service. No software is perfect and I think fhere are some features that could be added (like more than one employee or location and maybe website integration) but for the solo practioner it is amazing. Might be my favorite I have used so far b. Have to give it a little more time though. The customer service is top notch!!!!!! And I love that they send links for reviews after service and it is sooooo easy to share them for social media. And it is cute! No other booking companies have better looks. User friendliness is 5 stars Cons Can't add more than one location/provider. Would like packages option Switched from [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Square doesn't have drop down menus. Wix is so slowwww and a nightmare to change appointments. Not user friendly. No rebook option either Review Source KB Kendra B. Founder Cosmetics Used the software for: 1-2 years ### "Great!!!" November 9, 2022 5.0 Pros I love this tool, it is so easy to use. We have been using it for more than a year now. GlossGenius is the best scheduler ever, you can create all kinds of appointments, you can add online bookings, you can send appointments to your clients.I'm using it for salons Cons price will be more user-friendly:/ no cons without this. Review Source Response from GlossGenius November 15, 2022 Hi Kendra! We love having you as a customer and supporting your business! AN Amadou N. logiciels Architecture & Planning Used the software for: Less than 6 months ### "Glossgenius est un logiciel moyen d'utilisation" February 15, 2023 4.0 Tracer et elaborer des plans de batiment Pros sa facilité d'utilisation car permettant de batir des plans et les generer assez facilement Cons Parfois son parametrage qui semble compliqué; y inclure des plans au profit des utilisateurs qui pouront s'inspirer Review Source Response from GlossGenius March 28, 2023 Hi Amadou - Thank you so much for your review. At GlossGenius we are always working to improve our product and have passed your recommendations to our team. We are always here to help if you need dedicated support! VR Verified Reviewer Owner / Esthetician Used the software for: Less than 6 months ### "Intuitive, easy to use, easy to set up and does everything I need as a solo esthetician. " April 23, 2018 5.0 Pros Ease of use and that it is optimized for mobile. No need for a tablet or computer to finish your sale! Cons Could use a couple little upgrades; the booking site you get could be optimized for SEO or a little more customizable (add pages/photos/bios), and it would be nice if it prevented you from double booking yourself. Review Source HC Haliann C. salon owner Cosmetics Used the software for: 1-2 years ### "easy to use" March 23, 2020 5.0 they were great untill i needed something to use for more stylists Pros i like how easy it is to use and how easy it is for clients to use Cons i dont like that only one person can be added to it and not multiple Review Source LN Lindsey N. Hair Stylist Consumer Services Used the software for: I used a free trial ### "Great software " September 29, 2022 5.0 Pros I love how user friendly this software is. I love how I can integrate my work calendar to my personal calendar Cons Nothing that I can think of at the moment Review Source Response from GlossGenius November 15, 2022 Thank you so much for your review - we are so happy to hear that you're loving the platform! VP Victoria P. Master Esthetician/Media Makeup Artist Health, Wellness and Fitness Used the software for: 1-2 years ### "The Beauty Pro's Choice " March 24, 2020 5.0 Pros The multiple features, education, and ease of usage. Cons Doesn't offer an Add-On feature during scheduling and doesn't have a full desktop option. Review Source AC Alicia C. Aesthetician Cosmetics Used the software for: Less than 6 months ### "Great Booking Software" December 11, 2020 5.0 Pros I loved I was able to track my monthly service earnings alot with my monthly retail product earnings. Cons I wish GlossGenius offered a referral program built into the application, & offered the option for subscriptions. Review Source Response from GlossGenius December 15, 2020 Hi there Alicia. We have good news for you - we do have a referral program built into the app! You can earn $30 for every professional you invite to GlossGenius that becomes a member. In the app tap More on the main dashboard > Referrals > Send invites to earn. The $30 can be applied to your subscription or cashed out as a Visa gift card. I hope this is helpful! JC Joyce C. esthetician Consumer Services Used the software for: 6-12 months ### "get the most for the least " June 23, 2020 5.0 Pros first, the fact that GlossGenius makes you a booking website is exceptional. Not only is it super cute, but also easy to navigate by everyone. Also, You can do so much on the app as well. I enjoy using the mass email blast to remind my clients about promotions, discounts, etc. i think it's definitely worth the monthly spend! it keeps my day-to-day business steady and organized. Cons I think a little more personalization for the website would be awesome. but I don't experience any inconvenience from it Review Source SJ Sarah J. Business owner Cosmetics Used the software for: Less than 6 months ### "Need more" June 3, 2021 3.0 Very good app, didn't net my need but is still good enough to meet someone else's business needs Pros It books clients which is great and the cost is not that bad. It also looks appealing from the client view which is great. Cons It did not let me set up to take deposits which is important to me and my business. It also doesn't show pricing with services and the services are shown very weird like instead of setting a list you see them one at a time and have to constantly scroll. Review Source JG Joanna G. owner/operator Health, Wellness and Fitness Used the software for: Less than 6 months ### "Best out there (as of 2018)" July 10, 2018 5.0 Texts, emails, b-day coupons. Pros So much goodness: it's an app-based scheduler. AMAZING customer service, whiteglove service where they import all your info. You can text notes about the service which will be texted back to you before the next time the client comes in. Payment processing WITHOUT the need for a swiper. Unlimited emailing. 100 texts for text-based marketing a month (can add-on more) Cons Not geared to massage therapists per-se but it's workable. Not as customizable as it could be (I can't change the text confirmation wording, i wish there were a better way to set up the service menue). Review Source MM Michael M. Independent Hairstylist Retail Used the software for: I used a free trial ### "Pretty much everything you need at your finger tips! " October 17, 2019 5.0 From the beginning the whole transition was very easy and costumer service was EXCELLENT!!! Again the "white gloves" team is great! and the look is very stylish definitely makes you look good! Pros Easy to set up the "white gloves" team did all the hard work transfering all my clients info, including notes, formulas! Cons My only concern was when you use a desktop as POS just won't work but not a deal breaker. Review Source VB Vanessa B. Office Manager Events Services Used the software for: Less than 6 months ### "Intuitive and easy to use" February 24, 2022 5.0 Pros The automated email and text appointment reminders are great. They also make it easy to reschedule appointments, and leave a super quick review after your service. Receipts are also automatically emailed and texted post-appointment. Plus, building your website with them is also easy and the design is appealing. Cons No cons yet. I haven't run into any issues with this software, or have any suggestions for improvement at this point. Review Source Response from GlossGenius March 1, 2022 Hi Vanessa! Thank you so much for your review - we are so happy to hear that you're enjoying the platform! Please do not hesitate to shoot us a note at support@glossgenius.com if you have any questions. GB Genice B. Owner Health, Wellness and Fitness Used the software for: Less than 6 months ### "Gloss Genius" January 26, 2019 3.0 Gloss Genius needs to work out the bugs that causes appointments to not update properly Pros Gloss Genius was Easy to setup login information. Cons When an appointment is upcharged during service , the amount due is reverted back to the original booking causing the business to lose money. The updated service and pricing does not save. Review Source EJ Ellaina J. Stylist Consumer Services Used the software for: I used a free trial ### "Awesome product for small business" October 6, 2019 5.0 Pros It looks awesome and very convenient to use for the beauty industry. Cons I could not get the app to work to set up my account. But customer service was awesome. Review Source BW Brianna W. Cosmetologist Cosmetics Used the software for: I used a free trial ### "Pretty Design " September 16, 2020 5.0 Pros The design is visually appealing. I like The color scheme of it. Cons I dont like that this software doesn’t come with client release forms. Review Source MH Mary H. data specialist Consumer Goods Used the software for: I used a free trial ### "promoting brands/business made simple" August 5, 2021 5.0 Overall is a great app to have to be able to keep track of appointments and payments. Pros This software makes it easy to customize your brand or business to reach others to be able to schedule or view what you have to offer. Cons Had issues sending receipt to customers if they pay cash. Review Source CP Chantelle P. Esthetitan Consumer Services Used the software for: 6-12 months ### "Great App" April 9, 2020 5.0 Great experience was just looking for more options. Pros It's very user friendly and the booking and web set are great. Cons Not enough options for a growing business. Review Source Talk to a Capterra advisor for free and get results within 15 minutes.