# Page 4 | GlossGenius Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 4 - Is GlossGenius the right Spa solution for you? Explore 348 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/174830/GlossGenius/reviews --- GlossGenius 4.8 (348) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 4 - Reviews of GlossGenius ## Showing most helpful reviews Showing 76-100 of 348 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use BC Blakelee C. Nail Technician Cosmetics Used the software for: 6-12 months ### "Efortless Booking & Business Made Easy" July 2, 2025 5.0 I’ve been using GlossGenius since I first started taking clients, and it’s truly been one of the easiest and most efficient tools I’ve come across. From the initial setup to accepting payments, the entire process is seamless and straightforward. It takes the stress out of managing appointments, lets clients book effortlessly, and keeps everything organized in one place. GlossGenius has not only simplified my day-to-day operations but has also helped elevate the professional experience for my clients. Pros I love how convenient and user-friendly GlossGenius is. My clients always mention how easy it is to book appointments and view all the services I offer. Cons If I had to point out one downside, it would be the limited customization options for the website. While it’s clean and functional, I do wish there was a bit more flexibility to truly make it my own—whether that’s through layout choices, color palettes, or additional branding features. A little more creative freedom would make it feel more personal and aligned with my brand. Review Source TN Tayler N. Cosmetologist Cosmetics Used the software for: 1-2 years ### "Love gloss genius " July 2, 2025 5.0 It’s been very nice, I’ve only ever had one time where I needed to contact customer service and it was handled promptly and efficiently Pros I like that the website was created for me as I set up my app. That made it so convenient for me and my clients. Cons I don’t love that chargeback protection isn’t an overall priority or apart of both the basic and pro subscription. Alternatives considered [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Reason for choosing GlossGenius The price, the features, the usability and overall ease of the free trial and set up sold me as well as a referral credit. Review Source Response from GlossGenius July 11, 2025 Hi Tayler! Thank you for highlighting how convenient the website setup was for you and your clients – that's fantastic to hear! We're also delighted that your customer service experience was prompt and efficient. We truly appreciate you sharing your thoughts regarding chargeback protection and understand your concerns about its availability across different subscription plans. Your feedback is incredibly valuable, and we’ve shared it directly with our team for consideration as we continue to improve the platform. Please don’t hesitate to reach out to us at support@glossgenius.com if you have any questions or additional thoughts. We’re grateful you took the time to share your insights with us! RH Ronisha H. Hair Stylist Consumer Services Used the software for: 6-12 months ### "Gloss Review 2025" September 10, 2025 5.0 Overall my experience has been great! The price is affordable, everything is simple to use and it makes checking out and keeping up with appointments for both the stylist and customers easy. I love the reminders and the customer service was very helpful when needed as well. Pros I like how the website is easy to use for both client and business owner. Everything is easy to navigate to set up and book. Cons I wish, that in the basic subscription there were more than one theme to choose from. At least two to three options. Also don’t like how you can only choose dark for the display. Review Source Response from GlossGenius October 28, 2025 Hi Ronisha! Thank you so much for your wonderful review! We're thrilled to hear about your positive experience. I'm also gonna share your feedback about having an option for more app theme to the standard subscription to our product and development team. If you have any more thoughts to share or need assistance, please don’t hesitate to reach out by emailing us at support@glossgenius.com or calling us at 1-888-979-7864. We're always here for you! AM Aliyah M. Beauty technician Cosmetics Used the software for: 6-12 months ### "great booking site" September 10, 2025 5.0 great super easy for my clients to use and makes my life easier and i am able to keep all of my appointments organized Pros Super easy to use for my clients of any age to book. I love that I am able to personalize my website so much and make everything look how i want it to. Cons the only problem i have noticed is i have to keep my working hours open longer than usual for clients to be able to book my longer services but that allows clients to book shorter services after my last starting time. Review Source Response from GlossGenius September 13, 2025 Hi Aliyah! We're thrilled to hear that GlossGenius is incredibly user-friendly for clients of all ages and that you appreciate the personalization options for your website! It's fantastic to know that it simplifies your workflow and helps you maintain organized appointments. We also truly value your feedback regarding the online booking setup. Currently, clients will see available timeslots if the service duration aligns with the available time on your calendar. We will certainly share this with our team for thorough review and consideration. We are always dedicated to offering more options for our professionals, and this input will greatly assist us in identifying areas for improvement. Please feel free to reach out to support@glossgenius.com with any further feedback. Thank you for choosing GlossGenius! EM Elizabeth M. Owner of Spa Safire Consumer Services Used the software for: 6-12 months ### "User friendly and helpful!" May 14, 2025 5.0 I love how easy it is to use and how helpful the staff has been. I can usually get the help I need through chat, but I can get a real person if I need them for more help. Pros The ability to talk to real people in customer service. The white glove service when changing over from another app. Cons I wish I have my week be the first screen set to weekly without having to get out of the Home Screen. Alternatives considered [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Reason for choosing GlossGenius I liked it better that what I saw from Square Switched from [Fresha](https://www.capterra.com/p/142138/Shedul-com/) When I bought the company I work at from the former owners, Fresha, despite them having all of the new account information and bill of sale of the business, refused to pay me for 3 months worth of revenue. I gave up and went with Gloss Genius. Review Source Response from GlossGenius May 16, 2025 Hi Elizabeth! We're thrilled to hear you find GlossGenius user-friendly and our customer service helpful! It’s great to know that the White Glove transfer service and being able to talk to our amazing customer support team made a positive impact. We truly value having a team that’s there for you! We also appreciate you mentioning the wish for the weekly view as the first screen. That’s really insightful feedback and something we’ll definitely take into consideration for future updates. We’re always looking for ways to make GlossGenius even more convenient and efficient for you! If you have any other thoughts, suggestions, or need anything else at all, please feel free to reach out to us at support@glossgenius.com. We're here to ensure GlossGenius continues to meet your needs! KS Kee S. Esthetician Cosmetics Used the software for: 2+ years ### "Gloss Bosa" July 2, 2025 5.0 I’ve been with lost Genius for five years now and I’ve had a great experience. Best booking payroll website app I’ve used. Pros That they listen to their salon professionals and make adjustments as we see fit. New updates are constantly being released. Cons That I am unable to customize the website to include pop-ups for specials and that I am not able to do a quick check out without having to create a client profile. Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) It was promoted at the location. I was renting at the time. Review Source Response from GlossGenius July 9, 2025 Hi Kee! It's wonderful to hear that our recent updates are meeting your business needs—that's what makes all our efforts worthwhile! Your suggestion for promotional pop-ups is fantastic, and we truly believe it will be a game-changer for engagement. We also really appreciate your idea for a quick checkout without a client profile and will definitely share that with our product team. Should you have any other feedback or questions, please feel free to contact us at support@glossgenius.com or text us at 1-888-979-7864. Thank you again for your valuable input; we truly appreciate your continued support! RZ Ruthann Z. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "Keep it up! " February 23, 2026 5.0 I've been using it for almost a year, and it's been great! Love the online booking option for all services, especially gift cards. Pros So easy to use for the therapist and client use experience. Online booking is a breeze along with checking the client out. Cons No cons at this time. My entire experience has been excellent, as has my clients'. I can't think of anything that I would like to see changed at this time. Review Source Response from GlossGenius March 16, 2026 Hi Ruthann! A huge thank you for the 10/10 rating! We’re so happy to hear that your first year with us has been such a success. It’s wonderful to know that both you and your clients are finding the booking and checkout process to be such a breeze—and we love that the gift card feature is a hit! Knowing that we’re making the therapist experience easier is exactly why we do what we do. Feel free to email us at support@glossgenius.com for any further feedback. We’re excited to keep supporting your business for many years to come! JM Jennifer M. Esthetician owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Glossy Bossy " February 20, 2026 5.0 I switched to gloss genius last year and made my life and clients life so much easier. I can’t believe I used to have them text me for appts. Pros Super easy for myself and clients to navigate. I now have gold so there’s so many more benefits and I’m loving it Cons Nothing on the top of my head to be honest. But for some reason I can’t seem to add clients date of birth since the last upgrade Review Source Response from GlossGenius February 25, 2026 Hi Jennifer! Thank you for finding the GlossGenius app super easy to use! We're truly sorry to hear you're having trouble adding clients' birthdays, and we'd love to help! Kindly email us at support@glossgenius.com or call us at 888-979-7864 so we can assist you immediately. We can resolve any trouble you're having by working together! DR Danyel R. Nail tech Cosmetics Used the software for: 1-2 years ### "Perfect for my nail scheduling" September 10, 2025 5.0 So far so good. No issues. Clients like the ease. I love the mass text feature. That saves so much time. Pros Booking and payments are easy. Customers find it easy to book and to book mulitiple appointments at one time Cons More templates would be nice for the "website" or booking app. Other than that, its not been an y thing that isnt great Switched from [Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/) More features available with gloss genius and rates were better Review Source Response from GlossGenius September 12, 2025 Hi Danye! Thank you so much for your incredibly kind review! Your feedback truly means a lot to us and helps us understand what our customers value most. We appreciate you sharing your feature request for more website and booking app templates. I'll be sure to pass this on to our product and development team. We're constantly working on building new features, so please feel free to send any other requests directly to us at support@glossgenius.com. Have a stellar day! DD Dawn D. Manager Cosmetics Used the software for: 1-2 years ### "Gloss Genius works for me!" May 14, 2025 5.0 Absolutely love! I recommend to all my fellow salon owners, and I receive referrals for doing so! Pros I love the scheduling reminders, and how the system will remind you to take notes and get pictures! Cons I don’t like how clients are unable to check in on the system when they arrive! Or that your profile pictures isn’t present! Switched from [Vagaro](https://www.capterra.com/p/153752/Vagaro/) I was Curious, after reviewing the information I gave it a try. Review Source Response from GlossGenius May 17, 2025 Hi Dawn! We're thrilled to hear that you love the scheduling reminders and the prompts to take notes and pictures. It's wonderful to know those features are helping your business! We also appreciate you sharing your suggestions for improvement. Your points about client check-in and profile pictures are great ideas, and we'll definitely share them with our team for consideration. We're always looking for ways to enhance the experience for our members. Thank you for recommending GlossGenius to your fellow salon owners as well! If you have any other feedback or suggestions, please don't hesitate to email us at support@glossgenius.com. We’re here for you! JR Jada R. Licensed Esthetician Cosmetics Used the software for: 1-2 years ### "THE PERFECT BOOKING SITE! " September 10, 2025 5.0 My overall experience has been amazing! I’ve been using gloss over a year now and no real complaints. I always recommend gloss Pros I love everything about gloss. To be honest I don’t see myself using any other app no time soon. It’s super easy & professional Cons I wish Gloss would allow clients to take pictures of their I.Ds when booking so we can see who were servicing before appointments also hide address until 24hrs before appointment or something to that matter Review Source Response from GlossGenius October 11, 2025 Hi Jada! We're thrilled to hear that you love everything about GlossGenius and that it's been an amazing, super easy, and professional experience for you over the past year. We truly appreciate your recommendations! We also greatly appreciate your feedback regarding the ability for clients to upload IDs and the option to hide addresses until closer to the appointment. These are incredibly helpful suggestions, and we'll be sure to share them with our team for review and consideration. If you have any other feedback, please don't hesitate to reach out to us directly at support@glossgenius.com. We're always striving to improve and value your input! KC Katie C. Owner Entertainment Used the software for: 1-2 years ### "Gloss Perfection " May 14, 2025 5.0 It’s been smooth. Easy and I love it. 10/10 recommendations Pros User friendly. And amazing customer service Cons Wish we could set up booth renters as their own business within a business Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Too pricey for our team at my salon. We wanted affordable options Review Source Response from GlossGenius May 17, 2025 Hi Katie! We're thrilled to hear you're finding GlossGenius user-friendly and that our customer service is hitting the mark for you! It's awesome you’re having such a smooth experience and that it's an easy 10/10 for recommendations! Knowing we’re providing an affordable solution makes us really happy. You also mentioned wanting to set up booth renters as their own "business within a business" – that's such a fantastic idea! We can totally see how that would be helpful and streamline things. I've already passed that along to the team to explore. We’re always looking for ways to make GlossGenius even better, and ideas like yours are gold. We love hearing these insights because it helps us understand what matters most to you. If anything else pops into your head, please don't hesitate to shoot us an email at support@glossgenius.com. We're always open to hearing more! sE stephanie E. Barber Retail Used the software for: 6-12 months ### "Friendly app" February 20, 2026 5.0 Pros Is so easy and convenient! First time opening my suit and gloss genius is been my best friend in this process! Cons I love everything! There’s nothing I don’t like since day one even my clients love it because is so easy to use! Alternatives considered [Booksy Biz](https://www.capterra.com/p/142741/Booksy/) Reason for choosing GlossGenius It was much easier to use and the design is a lot better! Review Source Response from GlossGenius March 4, 2026 Hi Stephanie! I'm so glad to hear that you're loving the GlossGenius scheduling and website! We're thrilled to hear about your positive experience! If you have any more thoughts to share or need assistance, please don’t hesitate to reach out by emailing us at support@glossgenius.com or by calling 1-888-979-7864. We're always here for you! 🤗️ HN Hailey N. Certified Professional Electrologist Consumer Services Used the software for: 2+ years ### "Gloss Genius for the win!" April 8, 2025 4.0 Overall, I’m very happy with Gloss Genius. Before I used Aesthetic Records and this was definitely an upgrade. Waitlist feature will be great again when I have the same demand as before my injury. I just wish customer service and Gloss Genius loans included being able to talk to a human. That’s my only real beef with it. But once I figured it out, it’s been great! Pros Ease of use. Clients find it easy to use as well. Pretty much everything is great except for Gloss Genius loans and overall customer service need to be improved upon greatly. Cons I wish the Genius Loans weren’t given so easily. Last October, my business was thriving and I was hiring someone to expand. Unfortunately, I got a TERRIBLE case of carpal tunnel syndrome, was unable to work for 3 months and the girl who was going to work for me backed out. I’m not quite as booked as I used to be (yet), but it’s kinda depressing to see how much is taken from each service I do. Yesterday someone paid me $240, I only got to keep $180. Even if people tip me, the 20% loan rate eats all of it. If I knew Trump was going to win, and had foresight on the other variables that screwed me, I’d be in a MUCH different financial position right now. Sadly, the money from that loan just went to pay for my life when I wasn’t earning anything. It would be SO GREAT if a portion of that loan could just be forgiven. Is that a possibility? I honestly didn’t know if I’d get approved for it, but then the money was in my account within days. And even though I thought I read ALL the fine print that went along with it, I had no idea an extra $2k would be charged. It’s so incredibly stressful. Just today so far, my appointments have totaled to $350, but I only get to keep $271. You should REALLY require in person conversations to make sure people know what they’re getting into. Now I’m stuck in it and with the current inflation, I don’t feel I can raise my rates and I wish I could go back in time and undo it. Great idea in theory to help people expand their business, but shit hit the fan and I don’t know how long it will take me to recover. Also, if I need any tech support, I have to do it all via text? That’s ridiculous. There should at the very least be an online chat feature, but being able to talk to a human would be amazing. Switched from [Aesthetic Record](https://www.capterra.com/p/162938/Aesthetic-Record/) It was clunky. Interface felt like using an older PC. This is much more modern. The only thing GG doesn’t have that I miss about the other is the ability to search for ‘next available appointment’ instead of having to check each day individually. Review Source Response from GlossGenius April 11, 2025 Hi Hailey! We're truly grateful for your kind words about GlossGenus. It means a lot to know that our platform has been an upgrade for you, and that both you and your clients find it easy to use! We also want to sincerely acknowledge the frustrations you've shared regarding your experience with Genius Loans and customer support. First and foremost, we're really sorry to hear about your health challenges last year. What you've gone through sounds incredibly difficult and we're so glad you're on the road to recovery. We'd truly love the opportunity to connect with you directly to better understand your experience and see how we can help. Our phone support team is here for you at 1-888-979-7864 from Monday to Saturday, and we'd be more than happy to talk through your loan details and answer any questions you might have. If it's easier, you may email us anytime at support@glossgenius.com. Looking forward to hearing from you! AM Arear M. Hair Stylist Consumer Services Used the software for: 2+ years ### "More than a scheduling app!" April 9, 2025 5.0 I love this app. It has made operating my business seamless. Pros I love the reminders and the ability to communicate to all clients with a single message. Cons Not being able to charge a last minute cancellation fee separate from a no show fee. Switched from [StyleSeat](https://www.capterra.com/p/176521/StyleSeat/) I switched bc of the cost. I get more features with GlossGenius. Styleseat began charging a fee but didnt increase features offered. Review Source Response from GlossGenius April 12, 2025 Hi Arear! We're thrilled to hear that the reminders and text/email marketing features are making things smoother for your business! I also appreciate you mentioning the separate cancellation and no-show fee. That's really valuable feedback, and I'll make sure our team takes a good look at that. We're always looking for ways to improve, and insights like yours really help us get there. If anything else comes to mind, or you have more thoughts down the line, please feel free to drop us a line at support@glossgenius.com. We're here to help. Thanks again for sharing your experience and for choosing GlossGenius! KB Katrina B. Massage therapist Hospital & Health Care Used the software for: 2+ years ### "GLOSS IS THE BOSS!! " April 9, 2025 5.0 I’ve had it since I opened my business in 2023. I recommend it to everyone and enjoy the amount you get for the price point Pros I like how easy it is for my clients and myself to navigate Cons I have a hard time with not being able to change times with add ons and easily. Like having an option that doesn’t add extra time Alternatives considered [Vagaro](https://www.capterra.com/p/153752/Vagaro/)[MassageBook](https://www.capterra.com/p/147523/MassageBook/) Reason for choosing GlossGenius Price, ease, everything was together including website Review Source Response from GlossGenius April 12, 2025 Hi Katrina! We’re glad to hear that you and your clients find GlossGenius easy to navigate. We're thrilled it's been such a helpful tool for your business since 2023, and that you're recommending us to other professionals! We also appreciate you pointing out the difficulty you're having with adjusting times for add-ons. That's definitely something we want to look into to make your experience even smoother. I'll be sure to pass this feedback along to our team for review and consideration. We're always working to improve, and your input is incredibly valuable. If you have any other thoughts or suggestions in the future, please feel free to reach out to us at support@glossgenius.com. We're here to help! Thanks again for your feedback and for being a valued GlossGenius member! tL tina L. owner esthetician Health, Wellness and Fitness Used the software for: 2+ years ### "my favorite booking system" April 8, 2025 5.0 excellent - helpful customer service, easy to use overall, clients don't have confusion booking or using it Pros how easy the interface is. it's clean but has personality. Cons the way gift cards are checked out/used is extremely frustrating and also annoying for bookkeeping. Switched from [Vagaro](https://www.capterra.com/p/153752/Vagaro/) too expensive, extremely bad interface and customer service Review Source Response from GlossGenius April 11, 2025 Hi Tina! We're thrilled to hear that GlossGenius is your favorite booking system! We appreciate you loving the easy, personality-filled interface. We truly value your feedback about the gift card checkout and bookkeeping challenges, and we'll be sure to share this with our team for review. Your insights help us improve! If you have any further thoughts or suggestions you'd like to share, please don't hesitate to reach out to support@glossgenius.com. Thank you again for being a valued member of the GlossGenius community! DR Da’Vett R. Owner and Operater Consumer Services Used the software for: 2+ years ### "The Best Booking software Out!" April 8, 2025 5.0 I choose Gloss after trying Booksy, acuity, and square. Those others where in my opinion very difficult and time consuming when setting up services and things of that nature! With Gloss it is straight forward and an easy setup. Even on my clients end they say it is very easy to schedule appointments as well as go on there and reschedule if need be! It looks very professional and we are constantly getting updates based on us asking and feedback meaning they listen! I love how you can have one app for a salon and add everyone on you can do payroll and they will be doing membership soon, it’s integrated with google as well. Gloss is a one Stopshop when it comes to booking software for us beauty professionals and salon Owners! Pros I love the ease when setting up your site! Cons I would love to be able to edit the site more as far as font and color customization maybe even motion graphics but that is also nothing major to where I wouldn’t recommend or cancel my subscription it has been great overall Switched from [Booksy Biz](https://www.capterra.com/p/142741/Booksy/)[Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/) They were very difficult software when it come to setup and square was costly on fees Review Source Response from GlossGenius April 11, 2025 Hi Da’Vett! Thank you so much for taking the time to share your experience with us! We're so glad you find GlossGenius easy to set up and that your clients love it too! We also appreciate your feedback about wanting more font, color, and motion graphics customization. We understand how important branding is, and we'll definitely share your suggestion with our product team for review and consideration. It's valuable input like yours that helps us improve! If you have any other ideas or further details you'd like to share about customization, please feel free to reach out to us directly at support@glossgenius.com. We're always here to listen and support you. Thanks again, Da’Vett, for your wonderful feedback and for being a valued member of the GlossGenius community! SW Shondriale W. Owner Consumer Services Used the software for: 2+ years ### "Love it!!! " April 8, 2025 5.0 Has been amazing!! Have not had any issues Pros I love all the amenities!!! Reviews, Deposits, Reminder and Confirmation texts for clients is amazing!! Even the portfolio. I would just like to be able to upload videos on portfolio. I love the ability for my clients to pay any way, card, tap and cash! Cons Pricing. I’m on the legacy plan and I love it but would like more access to upload images for the emails and texts and also be able to send more text but the other plans are a little expensive. Also I wish yall advertised like styleseat to bring us more clients! Alternatives considered [Wix](https://www.capterra.com/p/169007/Wix/) Reason for choosing GlossGenius I loved the background options, aesthetically pleasing. Option for deposit and the varied payment options!! Switched from [StyleSeat](https://www.capterra.com/p/176521/StyleSeat/) Linked on deposits and I didn’t like the look Review Source Response from GlossGenius April 12, 2025 Hi Shondriale! We're thrilled to hear that you love all the features, especially the reviews, deposits, reminder and confirmation texts, and the varied payment options! It's wonderful to know these features have been so helpful for your business! We’re also delighted that you find the background options aesthetically pleasing! We also appreciate you sharing your thoughts on pricing and the desire for more access to upload images and send more texts within your Legacy plan. We understand your concern about the cost of other plans and the wish for more client acquisition support. Your feedback is invaluable, and we will absolutely share it with our team for review and consideration. We're always looking for ways to improve and better serve our members. We've noted your request for video uploads in the portfolio as well. If you have any further feedback or suggestions, please don't hesitate to reach out to us at support@glossgenius.com. We're here to help! JJ Jasona J. hair stylist Consumer Services Used the software for: 2+ years ### "7 year membership " July 2, 2025 5.0 I’ve been a member since 2018 and I’ve been able to accurately keep track of my clientele as well as keep in touch with them Pros The finical reports! They really help me keep track of my progress year to year. They show everythin Cons Not enough website options. I would like to see more themes and color options regardless of which set Review Source Response from GlossGenius July 10, 2025 Hi Jasona! Thank you so much for being a loyal GlossGenius member since 2018! We’re truly grateful to have you as part of our community! It’s wonderful to hear that our financial reports have been helpful in tracking your business growth year after year. That kind of long-term insight is exactly what we hope to provide for professionals like you. We also appreciate you pointing out the limitations in website customization. A strong online presence is an important part of expressing your brand, and having more design flexibility can make a big difference. We’ll make sure to share your feedback with our team as we continue to improve the platform. If you have any other ideas or suggestions, we’d love to hear from you. Feel free to reach out to us at support@glossgenius.com anytime. We’re always here to listen! SP Susan P. Owner Consumer Services Used the software for: 2+ years ### "Gloss Genius brilliant " July 2, 2025 5.0 Amazing I did everything the old fashion way before gloss genius Thus app has made my business more organized and efficient Pros How easy it is to navigate and makes my business day more efficient I’m able to do everything I need for my business Cons Not being able to put different family members on one profile but being able to check out separately or together Review Source Response from GlossGenius July 9, 2025 Hi Susan! I’m delighted to hear that you find the platform easy to navigate and that it has significantly improved your business operations. Managing everything in one place truly enhances efficiency, saving time and allowing you to concentrate more on your clients rather than administrative tasks. I understand your concern about not being able to add different family members to a single profile while having the option to check out separately or together. Your feedback is invaluable to us as we aim to continuously improve the user experience. Please feel free to reach out anytime at support@glossgenius.com or text us at 1-888-979-7864. Can’t wait to hear more from you! BC Brenda C. Hairstylis Cosmetics Used the software for: 6-12 months ### "A Game-Changer for My Business" September 11, 2025 5.0 My overall experience with GlossGenius has been amazing.It keeps me organized, makes booking easy for my clients, and takes so much stress off running my business. Definitely recommend Pros What I love most about GlossGenius is how professional it makes my business look while keeping everything simple and organized. Cons Honestly, there isn’t much I dislike. If anything, I’d just say it takes a little time to learn all the features, but once you do, it’s amazing Switched from [Booksy Biz](https://www.capterra.com/p/142741/Booksy/) Glossgenius gives me more confidence and different options to use Review Source Response from GlossGenius September 17, 2025 Hi Brenda! Thank you so much for your wonderful review! We're thrilled to hear about your positive experience and that we've met your expectations. Your feedback truly helps us understand what our customers appreciate, and it's the best reward for our commitment to delivering the best service possible. If you have any more thoughts to share or need assistance, please don’t hesitate to reach out by emailing us at support@glossgenius.com or calling us at 1-888-979-7864. We're always here for you! IC Isabella C. Esthetician Cosmetics Used the software for: 6-12 months ### "Worth the money!" September 11, 2025 5.0 Pros Client booking is easy as ever, love that the website is customizable and easy to use! It’s easy to set up, and you’re able to separate your services based on colors so you know exactly what you have on your calendar for the day just from a quick glance! Cons I haven’t found anything I dislike about the app or software, the only thing I had trouble with was payouts when instant payouts became available. I didn’t have a debit card that supported doing so, but that was a quick fix on my end. Review Source Response from GlossGenius September 14, 2025 Hi Isabella! We're delighted to hear that you find our client booking and website customization easy to use, and that the color-coded services help you stay organized! We also appreciate you sharing your experience regarding instant payouts. Your feedback is truly valuable, and we want to assure you that we are continuously working to broaden the availability of Instant Payouts by partnering with various financial institutions. If you have any further feedback or need assistance, please don't hesitate to email us at support@glossgenius.com. Thank you for your valuable input! CG Crystal G. Owner Health, Wellness and Fitness Used the software for: 1-2 years ### "Love GlossGenius" July 2, 2025 5.0 Overall my experience has been fabulous! I enjoyed how easy it was to create my own booking site and make it my own. Definitely recommend it Pros I love all the new updates. I’m enjoying how easy it was to implement package options for my clients. Cons Nothing. It’s very easy to use. From the very beginning when I first looked into GlossGenius it’s been amazing. Thanks to my hair stylist friend that recommended it to me. Alternatives considered [Fresa XPress](https://www.capterra.com/p/143442/Fresa-XPress/) Reason for choosing GlossGenius Way better overall. Price, options and the overall experience. Review Source Response from GlossGenius July 11, 2025 Hi Crystal! We're so delighted to hear you're enjoying our package feature and the app's seamless usability. It means the world to us to know you had such a positive overall experience and would recommend us to others. Please don't hesitate to share any more ideas or features you have in mind! You can email us at support@glossgenius.com or text us at 1-888-979-7864. Thanks again for your feedback! HW Holli W. Cosmetic tattoo artist Cosmetics Used the software for: 1-2 years ### "Gloss is the BOSS" July 2, 2025 5.0 I love it. I have tried many other booking sites and gloss has by far surpassed every other app. Gloss is the boss Pros The app itself is easy to navigate. A lot of my clients are older so it helps them to select the right feature. Cons I wish I could post before and after videos. Instagram is trash for marketing and this would skyrocket my sales Alternatives considered [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Reason for choosing GlossGenius Pricing and easier to navigate this app. Other apps are harder to work with Switched from [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Pricing and accessibility. Other apps were had to navigate Review Source Response from GlossGenius July 12, 2025 Hi Holli! We're so thrilled to hear that you find the GlossGenius app easy to navigate and that it's been such a valuable tool for your clients, especially those who appreciate straightforward features! We also genuinely appreciate your excellent suggestion about adding the ability to post before and after videos. That's a fantastic idea for marketing, and we can certainly see how it could significantly boost sales! We will absolutely share this feedback with our team for consideration as we continue to enhance our features. If you have any other innovative ideas or suggestions, please don't hesitate to reach out to us at support@glossgenius.com. Thank you for being such a valued part of the GlossGenius community! ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.