# Page 7 | GlossGenius Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 7 - Is GlossGenius the right Spa solution for you? Explore 348 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/174830/GlossGenius/reviews --- GlossGenius 4.8 (348) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 7 - Reviews of GlossGenius ## Showing most helpful reviews Showing 151-175 of 348 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use NH Nakisha H. Licensed esthetician Health, Wellness and Fitness Used the software for: 2+ years ### "Gloss makes it easy being a Boss!" January 2, 2025 5.0 Amazing! I tell everyone how much I love it and share it often. Pros The quick responses from customer support, the new tools and every evolving platform. Cons Can’t think of anything. Everything has been wonderful. Alternatives considered [Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/) Reason for choosing GlossGenius The customer support. I loved how helpful and genuine they were. It wasn’t about making a sale. Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/) It wasn’t user friendly for me to use at all. Review Source Response from GlossGenius January 11, 2025 Hi Nakisha! We’re thrilled to hear how much you appreciate our quick customer support, new tools, and the ever-evolving platform. It’s wonderful to know that you love using GlossGenius and that you’re sharing your experience with others—it means the world to us! We’re glad to hear everything has been wonderful, and we’ll continue working hard to keep it that way. If you ever have any additional feedback, we’d love to hear from you at support@glossgenius.com. Thank you again for choosing GlossGenius! We’re so happy to have you as part of our community! AR Amy R. Owner Retail Used the software for: 6-12 months ### "I live GlossGenius" April 8, 2025 5.0 Pros This app is so easy to use. I’ve used many booking systems this one I feel is the most user friendly. It automatically confirms and reminds clients. I love that I can checkout and collect from clients use the credit card reader and the money is deposited directly into my account the next day. Easy pezzy! Cons Not much only that the are constantly updating and it takes me a little time for me to get used to the changes. Alternatives considered [Vagaro](https://www.capterra.com/p/153752/Vagaro/) Reason for choosing GlossGenius Functionally and price point were a factor Review Source Response from GlossGenius April 11, 2025 Hi Amy! We're so glad you find GlossGenius user-friendly and appreciate the automatic client notifications and easy checkout. It's fantastic to hear our card reader works well for you! We also appreciate your honest feedback about our updates and how they sometimes take a bit of getting used to. We understand that change can require adjustments, and we'll definitely share your feedback with our team. We're always working to improve GlossGenius, and your perspective is valuable in helping us balance innovation with ease of use. If you have any further thoughts, please email us at support@glossgenius.com. Thanks again for choosing GlossGenius! DL Destiney L. Makeup Artist Professional Training & Coaching Used the software for: 1-2 years ### "Best experience ever!" April 8, 2025 5.0 Me and my clients rate it 10/10. I love how versatile it is and how everything is easy to find Pros I love how easy it is to navigate! My clients would agree. Cons Absolutely nothing ! I actually wish I knew about it sooner Switched from [StyleSeat](https://www.capterra.com/p/176521/StyleSeat/) It was a lot of miscommunication on that end and this one is easier to navigate Review Source Response from GlossGenius April 11, 2025 Hi Destiney! We're thrilled to hear you and your clients find GlossGenius so easy to navigate and that it's been a 10/10 experience for you! We are glad you've found our platform easier! If anything comes up or you have more suggestions, please reach out to support@glossgenius.com. We're always here to listen and improve. Thanks again for your support! HK Hayley K. Owner-operator Consumer Services Used the software for: 2+ years ### "Easy and professional app" January 2, 2025 5.0 My overall experience with Has been Pretty positive. It’s easy to get in touch with somebody and resolve any questions or Concerns. Pros What I like most about is the ease of navigating the app And the protection you get when you are a gold member. They are professional as well. Cons As of right now, what I like the least about is just being able to sell a gift card or certificate without having to go on the website Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Reason for choosing GlossGenius I liked the layout and the simplicity of it Review Source Response from GlossGenius January 4, 2025 Hi Hayley! We’re delighted to hear how much you enjoy the ease of navigating the app and the added protection that comes with being a Gold member. It’s also wonderful to know you’ve found our team professional and responsive to your questions and concerns. We also appreciate your feedback about selling gift cards or certificates without needing to visit the website. That’s a valuable suggestion, and we’ll be sure to share it with our team as we continue to enhance the platform to better meet your needs. If you have any additional feedback or ideas, we’d love to hear from you! Please don’t hesitate to email us at support@glossgenius.com. Thank you for choosing GlossGenius—we’re so glad it’s been a positive experience for you! JS Jocelyn S. Owner and operator - Aesthetician and certified laser technician Consumer Services Used the software for: 2+ years ### "Cross genius is my one and only!" January 2, 2025 5.0 It’s been a great platform and I love that they’re constantly updating things. As a long time lost genius user I do wish there would be more additions to the themes for our website on , including one’s more marketed for med spas, and Skin and Laser businesses. I also wish the themes looked better and cleaner on the iPhone and not just the iPads and computer computers. I have been very happy with lost genius and referred numerous other professional professionals to it, I love that I can keep track of my clients appointments, but I do wish we would get some interface updates for functionality and also back and services and booking. Pros I like that it sends me texts and asked me to leave notes via text, I like that it sends my clients several reminders and confirmation requests, I like that I asked my clients for reviews and got it integrates with my website very well. Cons I wish that the portfolio gallery was a little smarter and easier to update, including having most current photos show up at the top instead of oldest to newest. I wish that the social templates were much more advanced entire quality with more options and more customizable templates. I also wish there was The ability to send more characters in content in the text message, marketing, and images in the email marketing. I wish there was some AI integrations with the platform in general that was tied into everything that I have mentioned, including forms and waivers. Alternatives considered [Calendly](https://www.capterra.com/p/148036/Calendly/)[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Reason for choosing GlossGenius Pricing and the credit card processing fees were the biggest reasons. Another big reason is, I love that it can be my all in one platform. I use it from everything from my calendar to Scheduling to my point of sale. My client notes past purchases and appointment, my waivers, I like to use it for my text and email marketing, but I do find that there is a lot of room for improvement, especially with the text, limited abilities and characters and the limited ability to customize email marketing. Review Source Response from GlossGenius January 4, 2025 Hi Jocelyn! We’re thrilled to hear how much you value features like client reminders, appointment notes, review requests, and seamless website integration. Knowing that our platform has been an all-in-one solution for your business and that you’ve referred other professionals to us truly means the world. We also appreciate your thoughtful insights on areas where we can improve. From enhancing the portfolio gallery, social templates, and text/email marketing customization to introducing AI integration and interface updates, your suggestions are incredibly valuable. We’ll share your feedback with our team as we work to make GlossGenius even better, including exploring themes that cater to med spas, skin, and laser businesses. If you have more ideas to share, we’d love to hear them at support@glossgenius.com. Thank you for trusting us with your business—we’re excited to continue growing with you! ER Emma R. Salon Owner and Hair Stylist Cosmetics Used the software for: 2+ years ### "Gloss is the best!" January 2, 2025 5.0 Everything with gloss has been amazing so far. I’ve been using it for 3 years now and I can’t see myself ever switching! Pros I love how easy it is to work with, and it has so many different features. Cons Sometimes I wish there was certain things like a physical option for giftcards and to be able to use them as payment options. Alternatives considered [Vagaro](https://www.capterra.com/p/153752/Vagaro/) Reason for choosing GlossGenius More cost effective, better features, better for my employees Review Source Response from GlossGenius January 4, 2025 Hi Emma! We’re thrilled to hear how much you enjoy using GlossGenius and appreciate the variety of features it offers. It’s amazing to know that after three years, you still find it to be such a valuable tool for your business—and we’re honored to be part of your success! We also appreciate your suggestion about physical gift cards and integrating them as a payment option. Your feedback is incredibly valuable, and we’ll be sure to share it with our team for consideration as we continue to enhance our platform. If there’s any additional feedback you’d like to share, we’d love to hear it! Feel free to email us anytime at support@glossgenius.com. Thank you for your loyalty and for choosing GlossGenius—we look forward to supporting your business for many more years to come! BJ Brandi J. Salon Suite Owner and Hairstylist Consumer Services Used the software for: 2+ years ### "Everything I need in a business software! " January 2, 2025 5.0 Customer service is friendly and very attentive. Generally quick to resolve issues. Gloss is always adding or improving app features. Pros The ease of use for both business owner and customers of the business. Cons The limited options for personalization for Solagenius accounts. Review Source Response from GlossGenius January 4, 2025 Hi Brandi! We're thrilled to hear that GlossGenius has been such a helpful tool for both you and your clients. It's great to know that our customer service has been able to assist you efficiently and that you’ve noticed our continuous improvements. We also understand your concern about the limited personalization options for Solagenius accounts, and we truly appreciate your feedback. We’re always working to enhance our platform, and we’ll pass this along to our team for future consideration. If you have any more thoughts or suggestions, please don't hesitate to reach out to us at support@glossgenius.com. Thanks again for being a valued member of GlossGenius! VV Vanessa V. Owner Cosmetics Used the software for: 2+ years ### "Satisfied business owner " January 2, 2025 5.0 It has been great so far. And anytime we have issues they are typically resolved within a reasonable timeframe. Pros I love the easy ability to book clients and how easy it is for clients to book via our provided website. I also love how easy it is to track my inventory and sales. Cons I wish I could move appointments with tapping and dragging to extend or minimize. Alternatives considered [Vagaro](https://www.capterra.com/p/153752/Vagaro/) Reason for choosing GlossGenius Mostly because we are with Sola. And it ended up being the right choice for us Switched from [Squarespace](https://www.capterra.com/p/143461/Squarespace/) We are with Sola Salons, and the software offered a lot more than square sis for us. Review Source Response from GlossGenius January 4, 2025 Hi Vanessa! We're thrilled to hear that GlossGenius has made booking clients, tracking inventory, and sales easy for you. It’s also great to know that issues are typically resolved quickly and that the switch to GlossGenius has been the right choice for your business! We completely understand your suggestion about being able to move appointments with tapping and dragging, and we’ll definitely pass this along to our team for future improvements. If you have any more thoughts or feedback, please feel free to email us at support@glossgenius.com. We truly appreciate you being a part of the GlossGenius community! AG Arizona G. Owner and service provider Health, Wellness and Fitness Used the software for: 6-12 months ### "Best booking app for a business." January 2, 2025 5.0 It’s been the best and most convenient app I have used. Other apps have more restrictions and less flexibility. Not to mention the website templates so fantastic. They are so clean and professional, easy to navigate and customizable to your vision. I’m so happy with this app I tell everyone about it and recommend it to all friends in the market for a booking app for their small business. Pros This apps makes booking appointments, bookkeeping and checking out clients so easy and efficient. It has helped make running a business so much easier than other apps. Cons The only complaint I have is that I can not customize gift cards for specific services, I can only do dollar increments. Switched from [Vagaro](https://www.capterra.com/p/153752/Vagaro/)[Mindbody](https://www.capterra.com/p/40229/MINDBODY/) Sola Salon recommended and I am so glad they did. We had used Vagaro previously but it really wasn’t that flexible and I didn’t have nearly the same amount of exposure that I do with Gloss. We are busier than ever and it does everything for us. Review Source Response from GlossGenius January 4, 2025 Hi Arizona! We’re so glad to hear that GlossGenius has made booking, bookkeeping, and checking out clients seamless for your business, and that you love the website templates and their professional design! It’s fantastic to know that GlossGenius has helped you run your business more efficiently and has even boosted your exposure—thank you for recommending us to your friends! We appreciate your feedback about customizing gift cards for specific services. While that functionality isn’t available just yet, we’ve shared your suggestion with our team for consideration in future updates. If you have any other thoughts or questions, feel free to reach out to us at support@glossgenius.com. We're here to assist! Thank you for being part of the GlossGenius community! RF Ro F. Self Employed Cosmetics Used the software for: 6-12 months ### "Gloss=Boss!" May 14, 2025 5.0 My overall experience with Gloss Genius is Awesome! It’s modern and trendy, while at the same time keeps me organized like a true boss! Pros I like that Gloss sends out confirmation and cancellation policy. It’s super easy to make a website! Cons I find the least appealing with the number or text we are allowed to send out. Review Source Response from GlossGenius May 17, 2025 Hi Ro! We're thrilled to hear you find the confirmation and cancellation policy helpful and that creating a website was easy for you – that's exactly what we aim for! We also hear you on the limit of text marketing messages. That’s definitely something we want to explore further. Those insights, like your comment about the text limits, are incredibly valuable, and we’ll be sure to pass them along to the team for consideration. We’re always looking for ways to refine and enhance things for our members. If anything else comes to mind, or if you have any other thoughts you'd like to share, please don't hesitate to reach out to us at support@glossgenius.com. We're here to listen! DG Debra G. Sales manager Consumer Services Used the software for: Less than 6 months ### "Recommend to all" January 13, 2026 5.0 My clients love this for easy booking cancellations and appointments reminders. Customer service is top notch Pros Great app for booking and scheduling clients. Easy website design. Great customer support. Love this app Cons No dislikes about this except the price hike for different levels, it is costly a month and to upgrade to better service is high Review Source Response from GlossGenius January 13, 2026 Hello Debra! Thank you so much for sharing your review! We're so glad to hear that you and your client love the website design and the scheduling system. I understand that pricing is an important factor and we appreciate your feedback. If you have any other suggestions, you can share them directly with support@glossgenius.com. We genuinely value hearing from you! AK Amber K. Salon Owner Cosmetologist Consumer Services Used the software for: 6-12 months ### "Satisfied Gloss User" December 7, 2024 5.0 Overall I’ve loved and appreciate the constant updates trying to make it better! Pros I love all of the extra features like online booking but having the ability to approve them first, email marketing, automatic reminders, reminding me to write down formulas in my notes and most of all how easy it was to switch over. I didn’t have to do a thing! Cons The price, having to wait to get my money until Monday from my work on Friday and not being able to immediately transfer money without an extra cost. As a micro business everyone gets us coming and going and it’s just too much. We shouldn’t be charged to deposit our money, we already pay monthly for the service. Alternatives considered [Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/) Reason for choosing GlossGenius More features, better organization and white glove setup Switched from [StyleSeat](https://www.capterra.com/p/176521/StyleSeat/) They never did any updates, the price wasn’t reflecting quality, I kept having appointments being moved all around and not by my doing Review Source Response from GlossGenius December 14, 2024 Hi Amber! We’re thrilled to hear how much you’ve enjoyed GlossGenius’s features like online booking approvals, email marketing, automatic reminders, and the white-glove setup. It’s wonderful to know that switching over was seamless for you! We also truly appreciate your feedback about the pricing and timing of payouts. We’ll be sure to share your thoughts with our team as we continue working to make GlossGenius even better. If you have any other feedback or ideas you'd like to share, please feel free to email us at support@glossgenius.com. Thanks again for choosing GlossGenius! We truly value your input and are so grateful to have you as part of our community! AG Amanda G. Salon owner Consumer Services Used the software for: 1-2 years ### "Honest review " December 7, 2024 5.0 It been great but needs more features. Like a point rewards system for customers . Memberships . Need drop down add on options on the menu Pros No fees for processing. Easy to book for client no app required Cons There’s no multi location option for stylist that want to open more than one location. There’s no drop down add on to put actual add ons to the services where you can pick more than one at a time like Booksy or Vagaro Alternatives considered [Meevo](https://www.capterra.com/p/172058/Meevo-2/) Reason for choosing GlossGenius More features in their system with multi location Switched from [Vagaro](https://www.capterra.com/p/153752/Vagaro/) Too expensive to use it was ridiculous to pay for Review Source Response from GlossGenius December 14, 2024 Hi Amanda! We’re glad to hear that you’ve found it easy to book clients and appreciate the lack of processing fees. GlossGenius's processing fee is 2.6%, which is the lowest in the industry, and there are no hidden fees or additional charges for different types of transactions. We also appreciate your input regarding the multi-location option, memberships, point rewards system, and service add-ons. We’ll definitely share these suggestions with our team as we continue to enhance the platform. In the meantime, we do have some workarounds for certain features, and we’d love to share them with you. Please feel free to email us at support@glossgenius.com for more details. Thanks again for your valuable feedback and for choosing GlossGenius! JG Jennifer G. Salon Owner Consumer Services Used the software for: 2+ years ### "Solid App & Experience " December 7, 2024 5.0 Great experience, that only gets better with time. Pros It’s easy to use, convenient, makes life behind the chair so much simpler. I love the new barcode scanning option on products, and the versatility of checkouts. Cons The only thing I’ve found that I don’t like, is not being able to combine multiple checkouts. If I have a family of 2-3 people, separate profiles for them, and one person wants to pay, it would be really nice to be able to combine them at checkout instead of adding all the costs to one person. Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) At first, the lower rate is what attracted me. Once I started doing more research I fount it more aesthetically pleasing, easier to use, better navigation and better features. Review Source Response from GlossGenius December 14, 2024 Hi Jennifer! We’re thrilled to hear that GlossGenius has made life behind the chair simpler for you and that you’re enjoying features like barcode scanning and the versatility of checkouts. We also completely understand how combining multiple checkouts would make the process even smoother, especially for families with multiple profiles. We’ll definitely share this valuable suggestion with our team for consideration. If you have any other feedback or ideas for features you’d like to see, please feel free to email us at support@glossgenius.com—we’d love to hear from you! Thank you again for being part of the GlossGenius community! KA Kaybri A. Hairstylist Cosmetics Used the software for: 1-2 years ### "Gloss Genius Review" December 7, 2024 5.0 Straight out of school and getting licensed I was trying to decide on what booking app would be the best and I quickly discovered Gloss. I downloaded it and have never even considered anything else! It’s so easy, efficient, fun, and in every aspect great! I always recommend it to my fellow hairstylist and lash techs because I believe it’s the best! Pros I love how you can customize everything to be exactly how you want it!! Booking clients is so easy and fast that it makes that part of the appointments so much easier! My clients also rave about how easy it is to book an appointment as well! I believe it has gained me a handful of clients simply because it’s so easy and convenient for them! Cons I would love to have a card reader but i can’t quite justify the cost of them. They are all super cute but I can’t justify grabbing one. Review Source Response from GlossGenius December 14, 2024 Hi Kaybri! We’re thrilled to hear how much you and your clients enjoy the platform, especially the ease and convenience of booking appointments. It’s amazing to know GlossGenius has helped you grow your client base and simplify your business processes. We also appreciate your feedback about the card reader. The GlossGenius card reader is fully EMV-compliant, offering advanced protection against chargebacks and fraud while seamlessly integrating into your workflow. Many of our members find it a valuable addition to their business, helping elevate their checkout experience with a professional touch. If you have additional feedback or feature ideas, we’d love to hear from you! Feel free to email us at support@glossgenius.com anytime. Thank you again for recommending GlossGenius to your fellow stylists and lash techs—we’re so glad to have you in our community! BS Brittney S. Esthetician Cosmetics Used the software for: 6-12 months ### "The truth behind using GlossGenius from an Esthetician specialized in Hard Wax Hair Removal!" December 7, 2024 5.0 I would recommend it to all my fellow beauticians however we all use it! 🩷 Pros It offers so many helpful features such as the reports, goals, and website! Cons Well, to be honest everything is great I just wish the website option allowed us to separate our policies from our services! Review Source Response from GlossGenius December 14, 2024 Hi Brittney! We’re thrilled to hear that you find the reports, goals, and website features helpful in managing your business. We also appreciate your suggestion about separating policies from services on the website. We understand how this could improve your experience, and we’ll be sure to share this with our team for review and consideration. If you have any other feedback or ideas for features, please don’t hesitate to email us at support@glossgenius.com. We’d love to hear from you! Thank you again for recommending GlossGenius to your fellow beauticians—we’re so glad to have you in our community! SH Shante H. Cosmetologist Health, Wellness and Fitness Used the software for: 2+ years ### "I Love it…" December 7, 2024 5.0 I’m truly impressed with because I’m a girly girl and the beautiful templates and user friendly website matches with my new brand. Soft, feminine, elegant and here to serve my clients. Pros All the new features added and the website templates. Cons The least thing is the “payout” feature had never worked for me. Alternatives considered [Vagaro](https://www.capterra.com/p/153752/Vagaro/)[Squarespace](https://www.capterra.com/p/143461/Squarespace/) Reason for choosing GlossGenius The esthetics and the features were what I needed for my business Switched from [Booksy Biz](https://www.capterra.com/p/142741/Booksy/) The other was too expensive and the features were basic. The templates were boring Review Source Response from GlossGenius December 14, 2024 Hi Shante! We’re thrilled to hear that you love the new features and the website templates, and that GlossGenius is a great match for your brand. We’re also sorry to hear that the payout feature hasn’t been working for you. This is not the usual experience for our members, and we’d love to look into this further. Please email us at support@glossgenius.com so we can investigate this and resolve it for you as quickly as possible. Thank you again for choosing GlossGenius—we look forward to assisting you! TG Tiffany G. Owner hairstylist Cosmetics Used the software for: 2+ years ### "Great system " December 7, 2024 5.0 it was a very easy system to learn and my clients love the updates and how easy it is to confirm or cancel appointments Pros Easy and convenient and always doing upgrades to accommodate the things that as professionals are asking for Cons Sometime the updates have glitches, but they are usually fixed pretty quickly Alternatives considered [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Reason for choosing GlossGenius The price point was a little lower. The salon studio and it was recommended to use Gloss Genius because the rate Was slightly discounted. Review Source Response from GlossGenius December 14, 2024 Hi Tiffany! We're thrilled to hear that GlossGenius has been easy for you to learn and that your clients appreciate the updates. We also appreciate your patience with any glitches that may occur after updates. While we strive for seamless performance, we’re glad to know these are quickly addressed. If you have any additional feedback or feature ideas you'd like to share, please don’t hesitate to email us at support@glossgenius.com. Thanks again for being part of the GlossGenius community! TT Teresa T. Owner stylist Health, Wellness and Fitness Used the software for: 2+ years ### "Give gloss a try-you will never regret it! " December 7, 2024 5.0 I was scared starting my own business yet this app was everything I needed to get started and run my business Pros Ease of organization. Everything in one place. Messages received for new bookings. Being able to adjust the business according to my preferences. I love everything about it. 1st time business owner and I have used gloss since day 1. Very user friendly. Tax time is a breeze!! Cons The do not have physical gift card availability Alternatives considered [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Reason for choosing GlossGenius Was very easy to use! I needed that in the beginning Review Source Response from GlossGenius December 14, 2024 Hi Teresa! We’re thrilled to hear that GlossGenius has helped you stay organized and made running your business easier, especially during tax time. We also appreciate your suggestion regarding physical gift cards, and we’ll definitely share this with our team for consideration. If you have any other ideas or feedback you’d like to share, please feel free to email us at support@glossgenius.com. Thanks again for being a part of the GlossGenius community, and we look forward to continuing to support your business! SD Sally D. Esthetician Retail Used the software for: 1-2 years ### "Such a wonderful investment each month! " December 7, 2024 5.0 My experience with gloss has been amazing and I can’t think of ever leaving. 10/10 recommend businesses to use Gloss! Pros What I love most about is the ease of use and protection that is offers its subscribers. I am subscribed to the gold tier and recently had an ex client try to dispute a policy offense. GlossGenius notified immediately and assured me that they were going to handle everything on behalf of me. And they did and I won the dispute! Cons My only con would be not having a late/last minute cancellation option to charge that would show on the customers detailed receipt. You usually have to make it into a service or charge the client as a labeled no show Switched from [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Because square was inconvenient and did not offer the priority or protection for us business owners Review Source Response from GlossGenius December 14, 2024 Hi Sally! We're thrilled to hear that GlossGenius has been such a valuable investment for your business, and we’re especially happy to know that we were able to assist with the dispute situation. We take pride in protecting our members, and it’s great to hear it made a difference for you! We also appreciate your thoughts on the late/last-minute cancellation option. We'll definitely share this with our team for consideration as we continue to improve our features. If you have any more ideas or feedback to share, please don’t hesitate to email us at support@glossgenius.com. Thanks again for your continued support and for recommending GlossGenius! AE Alyssa E. Manicurist Cosmetics Used the software for: 2+ years ### "I love GlossGenius!" December 7, 2024 5.0 I love gloss genius! The support for users but also the ease my clients have while using it is so nice! Pros I love that I’m able to schedule my clients while also allowing them the capability to book themselves. I love that I’m able to customize my site as well! Cons I’d like to just click the day/time on the calendar to create an appointment rather than having to hit the plus. Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Reason for choosing GlossGenius The ability to customize my website is what sold me on gloss genius. Review Source Response from GlossGenius December 14, 2024 Hi Alyssa! We’re thrilled to hear how much you love using GlossGenius, especially the ease of scheduling for both you and your clients and the ability to customize your site. It’s wonderful to know the platform has been such a positive experience for you and your clients. We also appreciate your feedback about creating appointments directly by clicking on the calendar. That’s a fantastic suggestion, and we’ll be sure to share it with our team for consideration as we continue to improve. If you have any additional ideas or feedback, we’d love to hear from you! Please feel free to email us at support@glossgenius.com anytime. Thank you again for choosing GlossGenius and for being such a valued member of our community! AJ April J. Owner Retail Used the software for: 1-2 years ### "Love our Gloss Genius!" December 7, 2024 5.0 I enjoy the easy checkout on all forms of platforms from cell phone and the desktop versions. Pros The easy ability for clients to access their schedules and the stylist having assigned services for their own needs in their business. The separation between the staff and the clients is a nice feature. Cons The constant breakdown of service or updates at the same time of business and not sending out any notifications on the “updates”. I don’t like that the staff can access the payroll as well as see reports if the gloss is logged into through the salon using the desktop version as well as checking out clients. Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) The constant lack of service and service breaking down. Review Source Response from GlossGenius December 14, 2024 Hi April! We’re glad to hear you and your clients enjoy the ease of scheduling and the personalized service options. We also appreciate your thoughts on the app’s performance during updates and the staff access to payroll and reports. We understand the importance of privacy and functionality, and we’ll definitely share your feedback with the team to help us improve these areas. If you have any additional ideas or feedback, we’d love to hear from you. Please feel free to email us at support@glossgenius.com. Thank you again for your support and trust in GlossGenius! EJ Eric J. Owner Consumer Services Used the software for: 1-2 years ### "Beauty and A Beast Hair Studio " January 8, 2025 5.0 The staff loves it and the clients love it as well. Very user friendly and easy to navigate Pros The communication with the clients is great Cons There isn't really anything I don't like Alternatives considered [Mangomint](https://www.capterra.com/p/187593/Mangomint/)[Vagaro](https://www.capterra.com/p/153752/Vagaro/) Reason for choosing GlossGenius Gloss genius offered the best combination of cost and features Switched from [Squire](https://www.capterra.com/p/153899/Squire-Barber-Appointment-App/) Cost of Squire and features made a better option Review Source Response from GlossGenius January 11, 2025 Hi Eric! We're delighted to hear that both your staff and clients love using GlossGenius and find it user-friendly and easy to navigate. It's fantastic to know that our platform enhances communication with your clients and offers the best combination of cost and features for your needs! We're also thrilled to know that our service meets your expectations so well! If you ever have any suggestions or additional feedback, please don't hesitate to reach out to us at support@glossgenius.com. Your insights are invaluable as we strive to provide the best possible experience for our members. Thank you for choosing GlossGenius. We're thrilled to be a part of your business journey and look forward to continuing to support you! SC Stephanie C. Hair dresser Consumer Services Used the software for: 2+ years ### "I love gloss genius! I couldn’t run my business without it!" January 2, 2025 5.0 I couldn’t run by business at sola without it! Pros Reminders it sends, that it makes it so easy Cons When I add expenses the decimal place is already there so I have to erase the 00.00$ that is there before I can add the price I paid for that purchase Review Source Response from GlossGenius January 3, 2025 Hi Stephanie! We’re thrilled to hear how much you love GlossGenius and that it’s been an essential tool for running your business at Sola. It’s great to know that features like automatic reminders and ease of use are making a positive difference in your day-to-day operations! We also appreciate your note about adding expenses and the decimal formatting. Thank you for bringing this to our attention—we’ll share your feedback with our team as we continue working to improve the platform’s functionality. If you have any additional thoughts or suggestions, we’d love to hear them. Feel free to email us anytime at support@glossgenius.com. Thank you for being such an important part of our community! LM Lakin M. Stylist Cosmetics Used the software for: 1-2 years ### "Pretty pleased" December 7, 2024 4.0 has made my experience as a hairstylist a lot easier. It keeps me on track and motivated with all the special features it has. My clients love the app and how easy it is to maneuver. Overall it’s been a pretty great experience. Pros The ease it brings to my clients and I for scheduling and for new potential clients. I love the reminders it send to my clients as well. Cons The ONLY thing I’ve complained about is my card reader. It never fails I have this awkward pause with my client and I because I have to reconnect every time I check someone out. And the card reader will randomly update in the middle of me using it so I’m stuck there waiting and keeping my client waiting. Review Source Response from GlossGenius December 11, 2024 Hi Lakin! We're so glad to hear that GlossGenius has made your hairstylist experience easier and more efficient, and that your clients appreciate the scheduling and reminders. It’s great to know that the platform keeps you on track and motivated! We’re also sorry to hear about the difficulties with your card reader. We understand how inconvenient that can be, and we want to help resolve it. Please reach out to us at support@glossgenius.com so we can assist you! Thank you again for sharing your thoughts with us—we truly appreciate it, and we look forward to assisting you! ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.