# Page 9 | GlossGenius Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 9 - Is GlossGenius the right Spa solution for you? Explore 348 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/174830/GlossGenius/reviews --- GlossGenius 4.8 (348) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 9 - Reviews of GlossGenius ## Showing most helpful reviews Showing 201-225 of 348 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use RG Reyna G. Esthetician Cosmetics Used the software for: 1-2 years ### "User friendly " January 2, 2025 5.0 GlossGenius is great. I love it. I recommend it to everyone who is starting their own business! Pros Easy to use and user friendly. Clients can navigate website easily. Cons I wish I could add more than one credit card on file and I would like to be able to use the gift cards as a payment method. I also think gift cards should be a bank on the app and not paid out at the end of the day so then I can use it towards a transaction. Review Source Response from GlossGenius January 4, 2025 Hi Reyna! We’re so glad to hear that GlossGenius is user-friendly for both you and your clients, and that you’ve found it helpful for your business. It’s also amazing that you’re recommending us to others starting their own business! We appreciate your thoughts on adding multiple credit cards and using gift cards as a payment method. We understand how these features would enhance your experience, and we will definitely share this feedback with our team for future updates. If you have any additional suggestions or need assistance, please don’t hesitate to reach out to us at support@glossgenius.com. We're always here to help! Thank you again for your support! FW Felicia W. Esthetician Retail Used the software for: 1-2 years ### "The efficiency of GlossGenius " November 23, 2024 5.0 I love how GlossGenius makes it so easy for my clients to use, especially when they may need to make changes to their appointments. Pros I came from a different booking app. I loved how they offered me the white glove service to switch everything over for me. Cons I There is nothing I don’t like about them Alternatives considered [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) Reason for choosing GlossGenius Heard good things about GlossGenius so I wanted to try them and have been happy with them Switched from [Squarespace](https://www.capterra.com/p/143461/Squarespace/) A friend sent me her link and said great things about GlossGenius Review Source Response from GlossGenius November 30, 2024 Hi Felicia! We're thrilled to hear how much you appreciate the ease and efficiency of GlossGenius, especially for your clients making appointment changes. It's great to know that the White Glove service made your transition seamless and that you're enjoying your experience with us. If you have any other feedback or questions, we’d love to hear from you at support@glossgenius.com. Thanks again for choosing GlossGenius and for sharing your kind words—we’re so happy to have you here! LP Lilian P. Owner Health, Wellness and Fitness Used the software for: 6-12 months ### "No complaints" December 7, 2024 4.0 It been great for my startup business. I had been looking and after searching I finally said gloss genius is the one Pros How user friendly it is. Very easy to customize it to fit your business needs Cons No actual gift cards and you can just checkout someone without creating a profile Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Reason for choosing GlossGenius First of all the cost as we are a new business Review Source Response from GlossGenius December 14, 2024 Hi Lilian! We’re so glad to hear that GlossGenius has been a great fit for your startup business and that you find it user-friendly and customizable to your needs. We also appreciate your input on physical gift cards and the ability to checkout without creating a profile. We’ll definitely share this feedback with our team for consideration as we continue to improve the platform. If you have any additional ideas or feedback, please don’t hesitate to email us at support@glossgenius.com. Thanks again for choosing GlossGenius, and we’re excited to be a part of your business journey! DV Debra V. Owner and operator Cosmetics Used the software for: 2+ years ### "Great comprehensive app and easy to use!" January 2, 2025 5.0 I have been with Gloss Genius for 2 years and have loved the continual growth and expansion of the sight. Very easy to use and customer support is great Pros The ease of use and the expanded ability for keeping track of expenses Cons Would like more options with website views. When putting in expenses need to zero out first before putting in numbers. Needs to just take the values Review Source Response from GlossGenius January 4, 2025 Hi Debra! We’re thrilled to hear how much you value the ease of use and expense-tracking capabilities of GlossGenius. It's great to know you’ve been with us for two years and that you've appreciated the continuous growth and expansion of the platform. Your recognition of our customer support team means a lot to us! We also appreciate your feedback regarding website view options and the process for entering expenses. We understand how these adjustments could improve your experience, and we’ve shared your suggestions with our team for consideration. If there’s anything else you’d like to share or if you need assistance, don’t hesitate to reach out at support@glossgenius.com. Thank you for being such a valued member of the GlossGenius community! RS Ryley S. Hairstylist Cosmetics Used the software for: 2+ years ### "Love GlossGenius " December 7, 2024 5.0 love how cute the app is and how easy to use it is! Pros the efficiency for my clients and I to use and communicate Cons the slight glitching, could be wifi or just the app Review Source Response from GlossGenius December 14, 2024 Hi Ryley! We're thrilled to hear that both you and your clients find GlossGenius efficient and easy to use. We’re also glad you love the design of the app! We appreciate your feedback regarding the slight glitching, and we’ll definitely share this with our team to look into further. It could be related to a few factors, but we want to ensure you have the best experience possible. If you have any additional ideas or feedback, please feel free to email us at support@glossgenius.com. Thanks again for your support – we’re so happy to have you with us! KJ Kadie J. Owner Cosmetics Used the software for: 1-2 years ### "Thank you Gloss Genius! " January 3, 2025 5.0 It just helps streamline so many things that has helped with the growth of my business and I love the customization Pros Love that it does all my oolong for me, confirming. Texts reminders! Saves me so much time! Cons I don’t love that. It doesn’t see to my personal calendar so I don’t get double bookings with clients and personal stuff. Review Source Response from GlossGenius January 11, 2025 Hi Kadie! We’re so glad to hear that GlossGenius is saving you time with booking confirmations and text reminders, and that it's helping streamline your business operations. It’s great to know it’s contributing to your business growth and that you love the customization options! Regarding your concern about syncing with your personal calendar, you can absolutely sync your personal calendar with your GlossGenius calendar. We’d be happy to assist you with setting this up—please reach out to us at support@glossgenius.com, and we’ll guide you through the process. Thank you for choosing GlossGenius—we’re excited to continue supporting your business! AH Anna H. Owner Wholesale Used the software for: 2+ years ### "Great Service " November 23, 2024 5.0 I have been extremely happy with this app and the low cost for small business owners Pros Being able to talk to a live agent to get immediate help Cons I have services that are charged by the hour but it doesn’t allow me to change the price. Also same with retail products I can’t order a quantity of 2 or more Switched from [StyleSeat](https://www.capterra.com/p/176521/StyleSeat/) Price and being able to talk to a live agent Review Source Response from GlossGenius December 3, 2024 Hi Anna! We’re thrilled to hear how much you value the live support and how GlossGenius has been a great fit for your business—your happiness means everything to us! Regarding your feedback, we’re happy to share that you can edit service prices and add multiple quantities of the same product during checkout. If you’d like, we’d be delighted to guide you through how to do this—just reach out to us at support@glossgenius.com, and we’ll walk you through it! Thank you again for being such a valued member of our community, and for choosing GlossGenius to support your business! JH Jessica H. Hair stylist Consumer Services Used the software for: 2+ years ### "Best I’ve tried!" December 7, 2024 4.0 Great! Have referred at least 3 other professionals. Pros Ease of booking an appointment online was superb Cons Not saving multiple card payments, Not having off day features or flex days? Alternatives considered [Vagaro](https://www.capterra.com/p/153752/Vagaro/) Reason for choosing GlossGenius Easy to sign up, tried free for a week or two Review Source Response from GlossGenius December 14, 2024 Hi Jessica! Thank you so much for your kind words and for referring GlossGenius to other professionals—it means so much to us! We’re delighted to hear that you’ve had a superb experience with our online booking system. We also appreciate you sharing your feedback about saving multiple card payment options and the off-day or flex-day features. These are great suggestions, and we’re grateful for your insight. We’d love to learn more about these features and hear any additional thoughts you might have—please feel free to email us anytime at support@glossgenius.com. Thanks again for choosing GlossGenius and for helping us grow. We’re so glad to have you in our community! JV Jasmine V. Esthetician Health, Wellness and Fitness Used the software for: 1-2 years ### "Best Booking site " December 7, 2024 5.0 Overall it is amazing I love it, building my booking site is very easy no complications, I love the options I have I can choose from several and again I love that it sends out reminders to my clients and messages to come back if it’s been awhile Pros It helps promote you and sends out reminders messages Cons I have to wait to get my money instead of getting it instantly or right away Switched from [Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/) Square website is very difficult for me to create Review Source SL ShaVadne L. Esthetician Health, Wellness and Fitness Used the software for: 1-2 years ### "D’Luxé Beauty Studio " December 7, 2024 5.0 I’ve had no bad experiences with gloss since I’ve been a member for a year Pros How everything I pretty much need is built into the app Cons Needs a membership options, better website design features Review Source Response from GlossGenius December 11, 2024 Hi ShaVadne! We're glad to hear that you've had a positive experience with GlossGenius over the past year. We truly appreciate your suggestion regarding membership options and enhanced website design features. We agree that these improvements would be valuable for professionals like yourself, and we'll certainly pass this along to our team for consideration. If you have any more ideas or additional feedback, please feel free to email us at support@glossgenius.com. We always welcome input that helps us better serve our members. Thanks again for your thoughtful feedback! ND Nina D. Owner Esthetician Health, Wellness and Fitness Used the software for: 2+ years ### "The GOAT. So thankful I started my business with you" December 7, 2024 5.0 Love, love, love Glossgenius. I also really appreciate how you are constantly upgrading your app. Pros I love the motivational quotes. I love how much it reminds my clients, it is just super easy. Cons I think the flow is broken when I look up past appointments our future appointments. I have to go back in to the screen. Alternatives considered [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Reason for choosing GlossGenius The look, the options, the easy set up. The website design Review Source Response from GlossGenius December 14, 2024 Hi Nina! We're thrilled to hear that you love the motivational quotes and find GlossGenius easy to use. We’re also grateful for your support of our app’s upgrades. We understand your concern regarding the flow when viewing past and future appointments, and we'd love to look into this further. Please email us at support@glossgenius.com, and we’ll investigate and work towards resolving this for you. Thank you again for your kind words and for choosing GlossGenius to start your business! We’re excited to continue supporting you! KB Kelly B. Beauty Expert Consumer Services Used the software for: 1-2 years ### "Love GlossGenius" January 7, 2025 5.0 Gloss Genius has helped my business grow tremendously in the past year! Pros GlossGenius is Easy to manage and navigate Cons If I had to dislike anything, it would be the lack of creative website designs. Switched from [Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/) I liked the aesthetic better than Acuity Review Source Response from GlossGenius January 11, 2025 Hi Kelly! We're so glad to hear that GlossGenius has helped your business grow and that you find it easy to manage and navigate. It’s great to know that the aesthetic was one of the reasons you made the switch! We also appreciate your feedback about the website designs, and we'll be sure to share this with our team for future updates. We’re always looking for ways to improve and enhance our platform. If you have any additional suggestions or feedback, please don’t hesitate to reach out to us at support@glossgenius.com. Thank you for being a valued part of the GlossGenius community! DJ Danitra J. Esthetician Consumer Services Used the software for: 1-2 years ### "Love GlossGenius! " November 23, 2024 4.0 Wonderful and seamless to use and so many gray I don’t need a website. This take of everything Pros All if the features and analytic capabilities Cons System crashes occasionally and checkout can be improved for better experience Switched from [Wix](https://www.capterra.com/p/169007/Wix/) Ease of use and pricing . I was not able to use a scheduling system on other site. Review Source Response from GlossGenius November 30, 2024 Hi Danitra! We’re so happy to hear that you love GlossGenius and that our features and analytics have been helpful for your business! It’s great to know that the platform is seamless to use and provides everything you need. We appreciate your feedback about improving the checkout process. We’re always working to enhance our members' experience and will keep that in mind for future updates. We’re also sorry to hear about the occasional system crashes. This is not the usual experience for our professionals, and we’d love to look into this further to ensure it’s resolved. Please share more details about your experience with us at support@glossgenius.com, and we’ll investigate the issue. Thank you again for your kind words and for being a valued member of our community—we look forward to hearing from you! GD Gina D. Hairstylist Cosmetics Used the software for: 2+ years ### "I really like Gloss Genius " November 23, 2024 5.0 I'm not tech savvy but I feel I do well wit it Pros Most things are easy for me to figure out. I like that I receive emails about new things in the app. Cons I can't figure out how to check out a client who only wants products Review Source Response from GlossGenius November 30, 2024 Hi Gina! We’re happy to hear you’re enjoying GlossGenius and finding it easy to use! It’s great to know you appreciate the emails about new features in the app. To guide you through a product-only checkout, start in the Checkout section and tap the plus button in the top right corner to begin. Enter the client’s details and tap the “Add services, products, etc.” button to include your checkout line items. Select the products you want, then tap “Done” in the top right corner. To finish, choose whether to charge the full amount or split the payment, then select a payment type to complete the checkout. We’d love to hear more feedback from you! If you have any further questions or suggestions, feel free to reach out to us at support@glossgenius.com. Thank you again for your thoughtful review—we’re so glad to have you as part of our community! AR Amanda R. Salon owner Marketing and Advertising Used the software for: 1-2 years ### "Highly recommend " January 2, 2025 5.0 It’s been great! Taken a load off my work schedule Pros Being able to work and not worry about manually filling my books Cons Some features aren’t fully customizable. Switched from [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/)[Squarespace](https://www.capterra.com/p/143461/Squarespace/) I wanted something more automatic, that way I can work all day and have my bookings taken care of Review Source Response from GlossGenius January 11, 2025 Hi Amanda! We're delighted to hear that GlossGenius has streamlined your booking process, allowing you to concentrate on your work without the worry of manually managing your schedule. It's fantastic to know that our platform has significantly lightened your workload! We also appreciate your feedback about the customization of certain features. If there are specific features you'd like to see become more customizable, please feel free to share your thoughts with us at support@glossgenius.com. Your insights are crucial as we work to improve our services to better suit your needs. Thank you for choosing GlossGenius. We're excited to continue supporting your business! CE Carissa E. Botox Injector Cosmetics Used the software for: 6-12 months ### "All in One" April 8, 2025 5.0 Gloss Genius is has been so helpful. I love all of the features. Pros Gloss Genius is so easy to navigate. I love all of the features that help me run my business better. Cons I do not have anything bad to say about Gloss Genius. This is one of the best business apps I have ever seen. Review Source Response from GlossGenius April 12, 2025 Hi Carissa! We're thrilled to hear that you find our platform easy to navigate and that all the features are helping you run your business better. It's fantastic to know GlossGenius has been so helpful for you! If you ever have any other feedback or suggestions in the future, please don't hesitate to reach out to us at support@glossgenius.com. Thanks again for being a valued member of the GlossGenius community! CG Crystal G. Owner and Stylist Retail Used the software for: 2+ years ### "Best Salon App " December 7, 2024 5.0 Overall this is the best Salon app. I actually feel like it’s catered to Salons. Pros I like the The reminders to customers the best! Cons The calendar view for the Salon is my least favorite. Daily is fine but the weekly is congested and confusing. Review Source Response from GlossGenius December 14, 2024 Hi Crystal! We’re so happy to hear that you love the customer reminders and that GlossGenius feels catered to salons like yours. We also appreciate your feedback about the calendar view, and we can definitely see how the weekly view might feel congested. We’ll share this with our team for further consideration as we continue to improve the app. If you have any additional ideas or feedback, please feel free to email us at support@glossgenius.com. Thanks again for choosing GlossGenius, and we’re grateful to be a part of your salon’s success! DW DENISE W. Instructor Health, Wellness and Fitness Used the software for: 6-12 months ### "The DanceLegz Experience " January 8, 2025 4.0 As an instructor I am able to send my link to anyone at anytime on several platforms. It makes me look more professional and allows more access to my brand and services. Booking, pricing, updates, and even statistics are accessible. My clients information is at my fingertips for changes as well as sending messages and receipts. Pros The ease of being able to check my customers / clients bookings and payments. Being able to list my services and update hours as needed. Cons I wish I could sell merchandise in a virtual setting. Alternatives considered [NetSuite](https://www.capterra.com/p/135757/NetSuite/) Reason for choosing GlossGenius Price point and availability of features that fit my size business level Switched from [Wix](https://www.capterra.com/p/169007/Wix/) Difficulty of managing my clients, bookings and services Review Source Response from GlossGenius January 11, 2025 Hi Denise! We're thrilled to hear that you find our platform easy to use for managing your bookings, payments, and service listings. It's wonderful to know that GlossGenius helps you present a professional image and provides seamless access to your brand and services across various platforms. We're glad that our features align well with your business needs and that you've found value in our pricing and functionality! We also appreciate your suggestion about selling merchandise in a virtual setting. Your feedback is invaluable as we continuously strive to enhance our offerings. Please know that we are always looking for ways to improve and expand our services. If you have any more feedback or suggestions, please feel free to reach out to us at support@glossgenius.com. We’re here to help and would love to hear from you! CP Corinne P. Esthetician Retail Used the software for: 6-12 months ### "Gloss is Love " December 7, 2024 5.0 It’s been great. Customer service people have been so nice. The app is easy to navigate and use. Love the interface and website! Pros I like that it’s constantly evolving, and is centered around beauty service providers. Also love the lower transaction rate! Cons It can be a little glitchy. I wish the card reader I ordered from you guys worked :/ Sometimes it’s hard to wait for new features but I really trust you guys will get there soon! Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/) So many reasons. Square was overpriced, too simplistic for what I was trying to accomplish, and overall didn’t feel like it was catered to what I was doing. Review Source Response from GlossGenius December 14, 2024 Hi Corinne! We're thrilled to hear that you love how GlossGenius is evolving and that the app’s interface and customer service have been helpful for your business. We're also glad the lower transaction rate has made a difference for you! We truly appreciate your feedback on the glitches and card reader. This is not the usual experience for our members, and we’d love to troubleshoot this with you. Please email us at support@glossgenius.com so we can investigate further and assist you with resolving this. Thanks again for being part of the GlossGenius community – we look forward to supporting you as we continue to improve the app! CC Chermaine C. Business owner Health, Wellness and Fitness Used the software for: 2+ years ### "Great booking platform " May 11, 2025 5.0 Very easy for clients to book appointments and I think its fairly easy to integrate into my calendar. Pros Its easy for clients to book appointments and they can also store their payment information on the platform. Cons Its not that popular and some clients are not familiar with using the platform if they are not established clients. Review Source Response from GlossGenius May 13, 2025 Hi Chermaine! We're thrilled to hear you find GlossGenius easy to use for clients and that payment information storage is a breeze! We hear you on the platform's popularity; it's a valid point that some new clients might be unfamiliar. We're actively working on increasing awareness and reaching more people. Knowing you've found it easy to integrate with your calendar is great news! If you have any further suggestions or ideas on how we can improve, we’d love to hear from you. Please feel free to reach out anytime at support@glossgenius.com – we're always eager to listen and learn from our professionals' experiences! CH Courtney H. Founder, Customer Service, Spray Tan Artist, Educater, Social Media Manager Cosmetics Used the software for: 2+ years ### "Happy User" January 2, 2025 4.0 Overall I’ve had a great experience. Don’t see myself switching. Pros Super User friendly. It’s Very Affordable. Cons Customer Service is slow. Wish I could add images to and personalize emails. Alternatives considered [Square Appointments](https://www.capterra.com/p/170263/Square-Appointments/) Reason for choosing GlossGenius Glossgenius was much easier to navigate. Review Source Response from GlossGenius January 4, 2025 Hi Courtney! We’re delighted to hear that you find GlossGenius super user-friendly and affordable—it’s wonderful to know that our platform’s ease of navigation has made a difference for you. We’re also thrilled to hear that you’ve had a great experience overall and see yourself continuing with us. That truly means the world to us! We also appreciate your feedback about customer service response times, the ability to add images and personalize emails. Your insights are invaluable, and we’ll be sure to share them with our team as we strive to make improvements. If you have any other suggestions or ideas, we’d love to hear them! You can always reach out to us at support@glossgenius.com. Thank you again for being a valued part of the GlossGenius community! VP Victoria P. Natural Hair Care Specialist Cosmetics Used the software for: 2+ years ### "GlossGenius: A Necessity." January 2, 2025 5.0 I have a great experience with GlossGenius, I have been with the company for almost 4 years and I love it! Pros The text and updates sent to my clients, along with the option to approve appointments. Cons The amount of customization freedom to your website. Review Source Response from GlossGenius January 4, 2025 Hi Victoria! We’re so glad to hear that you’ve had a great experience with GlossGenius, especially with the text updates and the appointment approval feature. It’s wonderful to know you've been with us for nearly 4 years and that you continue to love the platform! We also understand your concern about the customization options for your website. We’re always working on improvements, and we’ll share your feedback with our team to consider expanding customization features in the future. If you have any other thoughts or suggestions, please feel free to reach out to us at support@glossgenius.com. We’re always here to help! Thanks again for being a valued part of the GlossGenius community! AR Angel R. Nail technician Cosmetics Used the software for: 1-2 years ### "Love gloss genius " December 7, 2024 5.0 Very easy to use my client love it and new clients can navigate easily Pros Very easy and convenient for my clients and myself Cons I do t like that there is a charge for immediate payout when there is already a percentage taken from running a card Alternatives considered [Square Payments](https://www.capterra.com/p/170278/Square-Payments-Processing/) Reason for choosing GlossGenius Gloss genius was in my budget and beginner friendly Review Source MG Malaika G. Ceo Marketing and Advertising Used the software for: 2+ years ### "Honestly answers" December 7, 2024 5.0 Best boooking site I ever use . I would recommend it to anyone Pros Really professional website. Client truly loves it to book for they safety Cons That they don’t have klarna or after pay Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) More reliable and love the customer service Review Source Response from GlossGenius December 14, 2024 Hi Malaika! We’re thrilled to hear that you and your clients love the professional website and the safe, reliable booking experience. It means a lot to us that you find our platform the best you’ve used! We also appreciate your note about Klarna or Afterpay. We’d love to share a potential workaround for clients who wish to make payments on a planned schedule. Please don’t hesitate to email us at support@glossgenius.com if you’d like help setting this up or have any other feedback to share. Thanks again for your kind words and support—it’s a pleasure to have you as part of the GlossGenius community! WM Whitney M. Salon owner stylist Cosmetics Used the software for: 1-2 years ### "Best app for salons. " December 7, 2024 5.0 More than happy with everything offered. Forms, appointment reminders, all of it. Pros The connivence with everything offered & how easy it is to find what you need. Cons At first we couldn’t have individual profiles with individual payment options. That has been fixed and is perfect now. Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Everything that was offered specifically for a salon Review Source Response from GlossGenius December 14, 2024 Hi Whitney! We’re thrilled to hear that you’re enjoying all the features GlossGenius offers, from forms to appointment reminders. It’s wonderful to know that everything is working smoothly for you now. We’re also happy to hear that the separate bank account feature for individual profiles is now meeting your needs. It’s great to know that this change has made a difference for you! If you have any other feedback or suggestions, please feel free to email us at support@glossgenius.com—we’d love to hear from you! Thanks again for choosing GlossGenius, and we’re so glad to have you as part of our community! ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.