Average Ratings

26 Reviews

  • 5 / 5
    Overall

  • 5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

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About Boomerang

Email productivity app for Gmail that notifies senders when their emails are opened and when links within the email body are clicked.


Boomerang Features

  • A/B Testing
  • Audience Segmentation
  • Campaign Management
  • Event-Based Notifications
  • Location Tracking
  • Team Management

Boomerang Reviews Recently Reviewed!


Capterra loader

Boomerang has changed the way I use email

Jul 19, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The tool is simple, there aren't a ton of features, so it's easy to use it for what it's built for. It does a great job at making sure I don't forget about an email that needs to be responded to, but doesn't need a response right now. The other great thing about it is that bayden does this program called "Revive your inbox" that really teaches you best practices about how to manage your email program. It has changed me from creating layers and layers of folders and spending a bunch of time filing emails that I'll probably never need again, to someone who can use the search feature in gmail to find what I need whenever I need it.

Cons: It can be easy to create a backlog of boomerang messages in your inbox. Too easy to put off that follow up you need to do.

Overall: The benefits are far greater than the costs. It really helps me keep after people when I need to get something done.

One of the best email productivity tools!

Jun 20, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The tool allows you to schedule when emails will be sent. This allows me to set and forget emails (to be sent at times of my choosing) and opens up my band-width to tackle other tasks while knowing that the emails will be delivered at a time when my recipients are most likely to respond. I also love the ability to "boomerang" emails for which I was expecting replies, but didn't get, so that I can follow up from my side. This removes the need for me to remember whom I had mailed last week and helps me intelligently follow up.

Cons: I find it occasionally annoying because when I load my gmail, boomerang has to load via the google chrome extension and it slows down my Gmail. The 'pause' button feature does not work well - once you pause an email from a recipient, I have struggled to unpause the email which is odd.

Overall: Productivity, Diligence

Helps you send the e-mail when you think it should be sent, not right now

Jul 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ever have a feeling that sending the business proposal at 3 in the morning isn't the right thing for the "corporate image"? Ever thought that you need to have client think that the 5-minutes complete job is a complicated 2-hours endeavour? Then this brilliant piece of software is for you..

It can also "boomerang" the e-mail to your in-box in a few hours or days, so you will get the fresh reminder exactly when you need, without those strange letters cluttering your mailbox.

Very very good productivity tool

Cons: Well, you need to pay for it to get all the small bits and pieces. But monthly rental also gives you the "return receipt" function for your e-mail (you will know if your e-mail was opened 50 times before the company replied to you) and other practically unlimited functions.

Overall: Really great productivity piece.

A game-changer in managing my inbox

Apr 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
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Pros: I use Boomerang to help manage my personal and work-related email accounts. It's been a massive help since I started using it . I used to let dozens of emails pile up so I wouldn't forget about them, but the ability to send them away and have them return at a later date is invaluable. I also love being able to schedule follow-up reminders for myself by scheduling sent emails to return later if they don't receive a response. The "responsible" feature that rates the quality of your email using AI is pretty neat too.

Cons: Can be a big buggy sometimes when verifying that I'm logged in, but nothing that hampers usability.

Overall: Returning important emails to my inbox at a later date, reminding myself to follow up with people by scheduling the email to bounce back to me if they don't respond.

Capterra loader

Excellent tool!

Apr 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I used to mark as unread threads of email that I need to keep track on, with boomerang you can just select the amount of time you want to wait until an answer if you don't get one by that moment boomerang will let you know, that's an excellent feature that cleans my inbox.

Also a great feature is that you can schedule emails to be sent later, so if you are working late you don't have to worry about bothering others at inappropriate times.

Read receipts are also great so you don't have to ask for an email to know if someone read yours, especially if you don't need an answer in particular. People can also opt out, but in that case if you boomerang that message you will still keep track of it.

A thing I find great is that whatever email you need to keep an eye on gets on your inbox, I usually forget to look at things or special places (aka click on special folders, labels, etc), this way I don't miss a thing!

Cons: As for my concern I haven't found any flaw on this tool! I know there might be some cons but for what I need its perfect and I got used to it in less than a minute.

Overall: declutter my inbox! such a nice thing to be able to concentrate on what I have to do at a moment, a not to have 20 emails on my inbox just to not loose them.

Capterra loader

A brilliant tool

Nov 06, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have been using Boomerang to schedule emails for as long as I have been doing business. The best thing about the Boomerang plugin is the fact that it allows me to easily and very quickly schedule emails, it has saved me a lot of time over the years that I have been using it. It does exactly what it claims to do and I have never faced an issue whilst using the software.

Cons: I don't feel that Boomerang has any cons. It does exactly what it says it will do and is easy for anybody to install and use.

Overall: perfect!

Capterra loader

Thanks to this app, i'm able to write all the mails at once, and rest the rest of the day.

Jul 26, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
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Pros: What I like most about boomerang is that allows me to schedule emails to be sent at specific days and time. By this way, I can work on weekends if I want, and schedule the email to be sent along the week in a very convenient time zone.

The have a free account, which should be enough for some scenarios.

Pricing is not that expensive.

Cons: I'm currently using G Suite and Free boomerang account which allows to send 10 mails per month. That's short for me, and I will have to jump to PRO plan. There is a Personal plan which costs less money, but does not support G suite.

Overall: I don't want my customers to know that i'm currently active on weekends. This app helps me to schedule emails and send them during the week. This frees me from having to deal with their answers and, in this way, complicate the weekend.

Capterra loader

Worked like a champ for years

Oct 23, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: The speed at which it worked. The way you could schedule emails for later and simply snooze them if you didnt want to read them just yet.

I also liked the feature where you could send a reminder in advance if the person does not respond in a few days.

Cons: It stopped working a few months ago and I think it was due to a clash with one of my other plugins.

Tricks my coworkers into thinking I never sleep

Jul 09, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: My industry is constantly moving 24/7 (and I'm receiving and working off of emails 24/7), but Boomerang helps me sleep easier knowing that I can still prompt business partners and coworkers to get things done even when I'm not awake myself to monitor them.

Cons: It's sometimes difficult/clunky/buggy to edit a message after you've set it, but otherwise, I have zero complaints!

Overall: seeming omnipotent and omnipresent

boomerang helps empty my inbox

Nov 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Assist in dealing with email messages that I dont want to read yet. I also use it as a reminder

Cons: WIsh it was much cheaper. Also I need to frequently log on again. Should work accross my devices , too

I used Boomerang on a trial and now use it daily.

Sep 11, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: The set-up is super simple and usage almost as simple. It's now integrated into our processes.

Cons: The functionality could be better - we have several use cases in which we cannot use Boomerang.

It has made my email management more convenient, specially on emails that I shouldn't miss sending.

May 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's main functionality that enables you to schedule your emails to be sent through at a specific time. This is very important to me cause I tend to be forgetful when it comes to sending follow-up emails. So using Boomerang to organize schedules when my follow-up emails to be sent through has been really helpful to me.

Cons: None that I can think of at the moment. Ive been very happy using this service for quiet sometime now.

Overall: It has been making my email management system more efficient.

SO helpful!

Oct 29, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: This tool is great at helping you remember to respond or follow-up on emails! It gives you credits each month which will allow you to "boomerang" an email to yourself. This has been helpful for my job as a recruiter and keeps me on top of responding to emails you may have otherwise forgot to follow-up on.

Cons: While there is a free version with a few credits per month, you do have to pay if you want more or unlimited credits.

Overall: I've only used the free version of Boomerang but it's been amazingly helpful each time I've used it.

Lightweight but pricey

May 14, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

2 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Boomerang is a super-duper simple email organizer. As a inbox zero fanatic, if I can't act on it, I boomerang it until I can. Lazy clients get their emails boomeranged if they fail to reply. Bad clients gets boomeranged if they're too needy. It's wonderful.

Cons: We stopped using boomerang because our CRM software can do the same things as boomerang, and cost slightly more.

Excellent Tool, would recommend

Jun 18, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that I can program emails to be sent it the future and have emails come back to me if no one responds. Boomerang has increased my productivity so much.

Cons: There are a few features I don't use, like how likely someone is to respond to your email, because I don't find them as useful.

Capterra loader

Boomerang is the best scheduling software for emails out there!

Sep 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of scheduling future emails for time crictical projects and sample follow ups.

Cons: I am trying to come up with something negative but have yet to have a negative experience with this software.

Overall: This software makes scheduling of my emails and follow-ups so much easier to do.

Helpful reminder system

Oct 03, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: My favorite feature is the ability to have an email reminder sent to the top of my inbox if a contact hasn't responded to my email within a certain time period. I can set a boomerang for 2 days, a week, 2 weeks, etc. depending on when I want to follow up. Boomerang will automatically send me an email after that requested time period. I never have to worry about forgetting to follow up with a contact again.

Cons: Sometimes it's a little glitchy, wherein my original email will sometimes disappear from the folder I've filed it into if it gets Boomerang-ed back to me.

Capterra loader

Set it and Forget it

Sep 06, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: This tool is a great way to schedule emails for next day send, end of week send, or whatever you need.

Easy to use and very intuitive.

Cons: No real cons with this one; simple and easy to use.

Capterra loader

Makes delayed sends in Gmail a snap

Jun 14, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Love that you can not only schedule e-mails in Gmail, but you can also edit those that haven't been sent. Super easy to use functionality that's completely plug and play but doesn't get in the way if you don't need to use it for every e-mail

Cons: I haven't found any so far - the software does exactly what I need it to without any more or any less functionality.

Overall: Makes sending scheduled e-mails in Gmail super easy and hassle-free. You can schedule, see your scheduled messages, and even edit them if you need to before they send.

Cool tools to improve the email workflow

Aug 04, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: One of the coolest features of Boomerang is 'Recurring Message' to schedule recurrent emails to be sent at a certain time and date repeatedly. It's useful for team reminders for weekly tasks.

Cons: On the Pro account you don't get much more than you get on the Personal account, but the winner difference is that you can use it with G suite business accounts and you can set up recurring messages.

Can't say enough about this product!

Sep 12, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Boomerang has been a LIFESAVER and it's free! I've been using it for both work and personal. It keeps my inbox uncluttered and there are so many times I want to immediately send an email but I don't want the personal to immediately receive it. Scheduling feature is amazing.

Cons: So far, I have no complaints. I have been using this product for only 3 weeks though.

Great Software

Jul 13, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ever since I found this software, I work late into the night to schedule emails for the next morning so that I can sleep-in since I am a morning person and work from home.

Cons: So far so good. I have not found anything yet, however, as humans, it is natural that we expect more. Keep on improving this software to wow me as well as others that love this software.

Overall: great software

Great Gmail Tool

Jun 26, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money

Pros: If you utilize Gmail a lot, Boomerang really is a great tool. You get tons of tools like the ability to schedule messages, prioritize messages, and more. Highly recommended, especially if you use Gmail for work.

Cons: This is a tool that enhances your Gmail experience and doesn't really detract from it, so I don't have anything negative to say about it. Plus, it's free!

Not worth it

Jul 21, 2018
3/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

1 / 5
Value for Money

Pros: Boomerang promises a lot but doesn't really deliver in any one particular area. Everything useful is a paid feature

Cons: Paid plans are more expensive than competitors. They aren't clear about what you pay for when you first download.

Capterra loader

No more emails going out at night or on weekends. Now I can model good boundaries for my peeps

Jul 12, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Boomerang gives the opportunity to get the email delivered when it's most likely to be noticed in a favorable way. It was super easy to install.

Cons: Boomerang doesn't integrate with my Nimble dashboard. So I have to remember to log into my Google accounts separately when I need to use Boomerang. It's an extra step.

Overall: I was able to send emails whenever I grab a few minutes to work without inundating my clients with emails during family time or while they're sleeping or enjoying a day off.

great way to manage emails regarding prioritization

Aug 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money

Pros: makes it so easy to manage emails, based on how urgent they are. it's like a reminder service on steroids for your email. use it all the time

Cons: i struggle with this one. i guess maybe the pricing could be reduced a little but the free version has a lot of functionality