# Boomerang for Gmail Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Boomerang for Gmail the right Email Management solution for you? Explore 183 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/174835/Boomerang/reviews

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Boomerang for Gmail

4.7 (183)

[View alternatives](https://www.capterra.com/p/174835/Boomerang/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated April 21st, 2026

# Reviews of Boomerang for Gmail

Ease of use

4.7

Customer Service

4.5

## Pros and Cons in Reviews

IP

Isabel P

Graphic DesignerDesign, Self-employedUsed the software for: More than 2 years.

“Boomerang's ability to write an e-mail now and send it later means I get work done when I want to, but respect my communication boundaries!“

August 16, 2023

David H

CEOComputer Software, 11 - 50 employeesUsed the software for: 1-2 years.

“I stopped using it the free version wasn't good enough and the paid version didn't seem worth it.“

October 17, 2023

KM

Kyle M

IT Director Education Management, 51 - 200 employeesUsed the software for: More than 2 years.

“Boomerang for Gmail helps our program manage emails from various points. “

May 25, 2023

KR

Kim R

ParalegalLaw Practice, 11 - 50 employeesUsed the software for: 6-12 months.

“For example sometimes scheduled mail is not sent as it should be or not sent at all.“

July 11, 2022

DC

Diane C

ParalegalLaw Practice, 11 - 50 employeesUsed the software for: 1-2 years.

“Some other things it does are automated responses and vacation mode or pause, helps organize and clear out your inboxes, and schedules outgoing mail.“

July 19, 2022

David H

CEOComputer Software, 11 - 50 employeesUsed the software for: 1-2 years.

“It's ok but not worth the money.“

October 17, 2023

KR

Kim R

ParalegalLaw Practice, 11 - 50 employeesUsed the software for: 6-12 months.

“I can also pause an inbox if I'm away or busy and set boomerang to automatically respond. When using this feature I'm able to choose specifically which inboxes are paused, it dosent have to be all or none which is so convenient.“

July 11, 2022

Carl S

Area Manager Recreational Facilities and Services, 51 - 200 employeesUsed the software for: 6-12 months.

“You can keep kicking emails down the road without actually dealing with them.“

May 7, 2022

## Showing most helpful reviews

Showing 1-25 of 183 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Chibuike U.  
Head of Training  
Management Consulting  
Used the software for: 2+ years

### "My Honest Review"

February 20, 2023

5.0

I have found Boomerang for Gmail to be a great tool for managing emails and scheduling messages. It has a range of features that make it easy to use, such as its Magic Live Calendar, Respondable AI-powered assistant, and Inbox Pause feature. Despite its cost, I would say that it is definitely worth it for anyone who needs to track emails and schedule messages.

Pros

It allows me to track my emails and get instant notifications when they are delivered, opened, and clicked.

Cons

It is a paid service, so it can be expensive depending on the plan you choose. Secondly, it only works with Gmail, so it won't be of use to those who use other email services.

Review Source

DC

Diane C.  
Paralegal  
Law Practice  
Used the software for: 1-2 years

### "An office workers best friend "

July 19, 2022

5.0

My job involves a lot of writing and a lot of emailing. Anything that helps me with that makes my entire work day go smoothly. Anyone who uses email frequently should have boomerang. The minor hiccups don't take anything away from it and it's still great to have.

Pros

The reminders are the most attractive feature and have saved me so much time. I use them often for long term follow up threads. The easy setup with Gmail was nice and I didn't have to get help learning how to run it correctly. Some other things it does are automated responses and vacation mode or pause, helps organize and clear out your inboxes, and schedules outgoing mail. Overall it's just super handy to have.

Cons

There's nothing that I was dissatisfied with, however in the spirit of being objective I will say that I had a problem when turning off vacation mode/ inbox pause and that more privacy controls would be nice.

Alternatives considered

[Yesware](https://www.capterra.com/p/136698/Yesware/)

Reason for choosing Boomerang for Gmail

My colleagues were using Boomerang for Gmail and after getting a "demo" from them I was impressed and wanted to use it as well.

Switched from

[Mixmax](https://www.capterra.com/p/159470/Mixmax/)

Mixmax is costly

Review Source

HS

Heather S.  
Owner and Licensed Clinician  
Mental Health Care  
Used the software for: 1-2 years

### "Boomerang for Gmail is good but I won't be going back to it"

December 7, 2023

3.0

Pros

It was easily to sync with my Gmail account, the price was affordable, notifications were not too abundant and were focused.

Cons

There were significant delays with tracking about half of the time. This caused delays in my overall process of documentation.

Alternatives considered

[MailtrackPro](https://www.capterra.com/p/240474/MailtrackPro/)

Reason for choosing Boomerang for Gmail

I chose another product, Mailtrack Pro, over Boomerang

Review Source

KR

Kim R.  
Paralegal  
Law Practice  
Used the software for: 6-12 months

### "An immensely helpful tool!"

July 11, 2022

4.0

My overall experience has been positive and I am very happy with this product. The quality and level of features were surprisingly high! We have benefitted very much so and we enjoy using it. This tool is wonderful for anyone who uses email for work, it is especially useful if you have multiple inboxes or a high volume of mail. The price is affordable and the value for money is great.

Pros

I like so many things about this product. It is very easy to use and works wonderfully with Gmail! The main pro for me is the ability to set reminders and schedule outgoing mail (rather it be a new thread or a response) I can also pause an inbox if I'm away or busy and set boomerang to automatically respond. When using this feature I'm able to choose specifically which inboxes are paused, it dosent have to be all or none which is so convenient. I can set up emails to be sent back to me preventing important threads from getting lost in my inbox. This product also tells me rather or not outgoing mail was read, very helpful for any email campaigns or email marketing/advertising!

Cons

The only cons I've came across are occasionally inconsistencies or errors. For example sometimes scheduled mail is not sent as it should be or not sent at all. On occasion I've also had to reset the product due to it not functioning at all.

Switched from

[Mailsuite](https://www.capterra.com/p/164512/MailTrack/)[Yesware](https://www.capterra.com/p/136698/Yesware/)

Previous products were expensive and difficult to use.

Review Source

CR

Curtis R.  
Attorney  
Law Practice  
Used the software for: 2+ years

### "Love the 'Pause' Feature"

December 10, 2019

5.0

Strongly positive. I have been using it for years and it is a great way to make sure things don't fall through the cracks because they can come back to you.

Pros

I am a big fan of the 'Pause' feature for batch processing emails. I also really like their 'Respondability' feature.

Cons

The Send Later is a fantastic feature, which I am sure is why Google adopted it. There are delays in it loading and checking credentials. Unpausing from your smartphone/moble is not the easiest. You are redirected.

Alternatives considered

[Mixmax](https://www.capterra.com/p/159470/Mixmax/)

Reason for choosing Boomerang for Gmail

Mixmax did not integrate with Grammarly at that point.

Review Source

SC

Sandra C.  
Director of Nursing  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Extends Gmail Features"

October 8, 2022

5.0

I am rather new to Gmail and Boomerang yet I would describe my overall experience as going very well. Nobody in healthcare has an uninterrupted schedule and it can become hectic. The bezels of my computer were covered in sticky notes reminding me to send, follow up, or reply. Boomerang is much more practical and betters my time management -- very important.

Pros

\- Trustworthy company -- Support addresses complaints. - Boomerang emails that are important or that have not received a response. - Schedule a future date and time to send any email with calendar picker. - Alerts when follow up is needed. - Android mobile app performs well -- Reliable and consistent. - No subscription needed.

Cons

\- New look and updates needed. - Freedom to re-arrange or expand on the left margin menu would better the experience.

Alternatives considered

[Mixmax](https://www.capterra.com/p/159470/Mixmax/)

Reason for choosing Boomerang for Gmail

Because in Boomerang no subscription is needed.

Review Source

Yris C.  
Programm Assessor  
Government Administration  
Used the software for: 2+ years

### "Improves instantly your work focus and message load without the risk of missing something important!"

February 20, 2023

5.0

Boomerang for Gmail gives me more control over my agenda and workflow. Since my job is very related to messages and events sent through email, Boomerang it's totally compatible for kanbanflow and any calendar.

Pros

Easy to use, syncronizes practicaly alone and the free version works excellent!

Cons

Probably I like it so much I would like to have more availability for the free accounts.

Review Source

Eman J.  
Recruiting Coordinator  
Outsourcing/Offshoring  
Used the software for: 1-2 years

### "Boomerang is the best tool out there to organize your blasted email!"

December 28, 2018

5.0

Overall, Boomerang has been an angel for me. Without Boomerang it will be hard for me to keep up with my commitment in getting back to candidates, and letting them know what they need to do or where they need to proceed a day before their interview. I get a lot of awards and thank yous from candidates and they see our business as very responsive and professional because we never failed to update them regarding their next steps or whether or not they got the post.

Pros

In recruitment, you seldom get just less than 20 emails per day. If you did, well you're lucky! It is a bottleneck to get things done in recruitment if you're speaking of email commitments such as sending email blasts for next week, or sending turn down to a candidate you just interviewed after a week or sending a candidate for final interview a day before his set schedule. We resorted to using sticky notes before, but it is unsuccessful because sometimes sticky notes are not that too sticky and they fly away, and there arises complaints of being unprofessional from candidates we failed to give an update. With Boomerang, it resolved that problem because instead of pending that responsibility and jotting it down to a sticky note, you can just do it now and pend it being sent to whatever day and time you would want it to go out. With Boomerang, we have successfully met 100% compliance in sending out turn down emails, notification or reminder emails, and office-wide campaigns easily.

Cons

I like everything about Boomerang. Maybe what I least like is the price, and why I just learnt it a year ago. If only, I heard about this when I started my career in recruitment, everything should have been a walk in the park!

Review Source

Layne L.  
Sr. Territory Account Executive  
Publishing  
Used the software for: 2+ years

### "Boomerang has changed the way I use email"

July 19, 2018

5.0

The benefits are far greater than the costs. It really helps me keep after people when I need to get something done.

Pros

The tool is simple, there aren't a ton of features, so it's easy to use it for what it's built for. It does a great job at making sure I don't forget about an email that needs to be responded to, but doesn't need a response right now. The other great thing about it is that bayden does this program called "Revive your inbox" that really teaches you best practices about how to manage your email program. It has changed me from creating layers and layers of folders and spending a bunch of time filing emails that I'll probably never need again, to someone who can use the search feature in gmail to find what I need whenever I need it.

Cons

It can be easy to create a backlog of boomerang messages in your inbox. Too easy to put off that follow up you need to do.

Review Source

Susang R.  
Product Marketer  
Information Technology and Services  
Used the software for: 2+ years

### "Best plugin to help you with your email"

July 7, 2022

5.0

With Boomerang integrated with Gmail, one thing that I like very much is the Pause inbox option which allows me to rest and recharge and respond to long list of emails

Pros

Using Boomerang for Gmail, I am easily able to schedule emails to go at a particular time and also resend certain emails if there are no responses or follow-ups are required

Cons

I cannot think of any dislike for Boomerang. It has been a life saver for me

Switched from

[Outreach](https://www.capterra.com/p/159318/Outreach/)

Cost was on the higher side

Review Source

MW

Melinda W.  
Owner  
Hospitality  
Used the software for: 2+ years

### "MELINDA WEST - BOOMERANG REVIEW"

September 19, 2024

5.0

I think Boomerang is asset to a user as a Business Owner and when taking care of important personal business as well.

Pros

I love the fact that I can schedule an email.

Cons

The thing I like the least is that it sometimes needs to be reloaded or updated with no warning.

Review Source

VR

Verified Reviewer  
Assistant Director of Undergraduate Programs  
Education Management  
Used the software for: 2+ years

### "Boomerang (for Gmail)"

February 6, 2019

5.0

I have been using Boomerang with my gmail account, and it has been working great. To be honest, it gives me so much of flexibility since I tend to work a lot during non-standard work hours. I have also being using it a lot to advertise events and send reminders about them (I would schedule all upcoming reminders all at once, so that I don't have to think and remember about them later). The only downside of this software: if you want to use it on your phone, it won't work automatically with your email app that you already have. Boomerang has to be downloaded separately; and whenever you want to use it, you would need to write the email through that actual app (not through your email application on the phone). It is not a big deal, but it may become confusing if your email box is dealing with a lot of different email that are normally sorter in a gmail box, but are not, unfortunately, sorted in the Boomerang app.

Pros

\- delayed emails - an ability to edit/delete/reschedule your already scheduled emails - very easy to install and use - its not expensive - an ability to schedule particular time when you would like to read your emails (I know this feature exists, but I have never used it)

Cons

\- an unpaid version has a very limited number of emails per months that you can use, which is not going to be enough for sure. So, I can say that the software isn't free. - doesn't sync with an email box in the phone (boomerang software needs to be installed and used independently from your phone's email application) - design

Review Source

MB

Mihaela B.  
Executive Director  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Boomerang for Email Scheduling"

January 15, 2024

5.0

Overall, I think its a cheaper easier platform to use then other built out ones. It has just what we need.

Pros

The email scheduling is the most used feature. It allows us to send emails to donors, followers, newsletter subscribers, and staff at certain times depending on response time requests and needs. As the Director I use it to send emails after hours to staff so they hit their inbox first thing in the morning or after lunch, which improves response rate.

Cons

I haven't encountered any cons for the purposes we use it.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reason for choosing Boomerang for Gmail

Cost and functions are just what we needed.

Review Source

VR

Verified Reviewer  
Director, Strategic Partnerships  
Internet  
Used the software for: 2+ years

### "One of the best email productivity tools!"

June 20, 2018

5.0

Productivity, Diligence

Pros

The tool allows you to schedule when emails will be sent. This allows me to set and forget emails (to be sent at times of my choosing) and opens up my band-width to tackle other tasks while knowing that the emails will be delivered at a time when my recipients are most likely to respond. I also love the ability to "boomerang" emails for which I was expecting replies, but didn't get, so that I can follow up from my side. This removes the need for me to remember whom I had mailed last week and helps me intelligently follow up.

Cons

I find it occasionally annoying because when I load my gmail, boomerang has to load via the google chrome extension and it slows down my Gmail. The 'pause' button feature does not work well - once you pause an email from a recipient, I have struggled to unpause the email which is odd.

Review Source

AH

Aslam H.  
Assistant Engineer  
Information Technology and Services  
Used the software for: 1-2 years

### "Great productivity tool for email management."

July 20, 2022

5.0

Overall best option to go with Gmail and friendly support, a recommended tool.

Pros

Boomerang for Gmail is quite useful for email scheduling and managing with reminders option. The tool integration for our Gmail professional was very easy and in no time it was setup for all the users. The reminder option is very likeable to get notified of the tasks or events to be communicated and get informed too. I loved the boomerang experience.

Cons

It has given a lot more power to mail management through Gmail and easy way to customize too, only thing i feel is more options could be added to it, else I love the way it works for me.

Review Source

UA

Umair A.  
Production Supervisor  
Information Technology and Services  
Used the software for: 1-2 years

### "Boomerang for Gmail - Hassle Free Email Management"

November 30, 2023

5.0

Boomerang for Gmail is a great tool for your email and inbox management. It provides you with the feasibility of email tracking, management, scheduling, and other functions.

Pros

A variety of options are available, including trial, free, and subscription plans. The basic plan is free; however, there are very low subscription charges for the personal plan. Provides peace of mind for email management, tracking, scheduling, analytics, and many other functions. Helpful for keeping your inbox clean and managed.

Cons

Sometimes it is frustrating when you run out of sending limits. Occasionally, it slows down and takes some time to load.

Review Source

CP

Carolyn P.  
Graphic Designer  
Graphic Design  
Used the software for: I used a free trial

### "Boomerang makes scheduling email a breeze."

January 11, 2023

5.0

My overall experience with Boomerang for Gmail was a positive one. It provided a solution to a common pain point of small business owners and I hope they keep expanding the software to have more functionality.

Pros

Boomerang for Gmail was a Godsend in the days before Gmail incorporated an email scheduling function into it's product. Boomerang allowed me to schedule my emails to go out at certain times for my clients instead of hanging out in a Draft folder until I could send them. With certain emails, they're not the sort of things that you can just send whenever, but you have them at top-of-mind and want to write them. Boomerang has been an extremely helpful product for my workflow.

Cons

I can't think of anything that I did not like about the software.

Review Source

PS

Paaru S.  
executive officer  
Accounting  
Used the software for: 2+ years

### "best email provider"

December 19, 2021

5.0

My satisfactory record sender gmail.safety,secured app

Pros

Gmail is one of the high-quality software program added through Google. It is used to ship records quick and securely. Gmail is likewise used on cellular phones, that have simplest been used on computer systems for a few time.

Cons

Gmail utilization is declining barely because of the growing use of social media. The length of 1 report is confined to twenty-five mb. Difficulties in sending huge files generally tend to apply a exceptional processor instead. Although Gmail is unique, in this contemporary age an increasing number of humans are the use of social media to get short information.

Review Source

VR

Verified Reviewer  
Area Manager  
Recreational Facilities and Services  
Used the software for: 6-12 months

### "A must-have if you use Gmail "

May 7, 2022

5.0

Pros

Schedule emails to return to your inbox. Attach notes/reminders to important emails. Track when important emails are read.

Cons

Easy to create problems for your future self if you’re not careful. You can keep kicking emails down the road without actually dealing with them.

Review Source

Jacob W.  
CEO  
Media Production  
Used the software for: 2+ years

### "Excellent Email Scheduler Tool"

April 14, 2019

5.0

AMAZING!

Pros

Its really good for helping manage email overload from boomeranging inbox emails to scheduling outbound emails to pausing all mail during busy hours

Cons

It sometimes is a TAD glitchy but overall works fine - i have very few complaints about this product - i love it, in fact.

Review Source

KC

Kir C.  
Director  
Publishing  
Used the software for: 2+ years

### "Helps you send the e-mail when you think it should be sent, not right now"

July 30, 2018

5.0

Really great productivity piece.

Pros

Ever have a feeling that sending the business proposal at 3 in the morning isn't the right thing for the "corporate image"? Ever thought that you need to have client think that the 5-minutes complete job is a complicated 2-hours endeavour? Then this brilliant piece of software is for you.. It can also "boomerang" the e-mail to your in-box in a few hours or days, so you will get the fresh reminder exactly when you need, without those strange letters cluttering your mailbox. Very very good productivity tool

Cons

Well, you need to pay for it to get all the small bits and pieces. But monthly rental also gives you the "return receipt" function for your e-mail (you will know if your e-mail was opened 50 times before the company replied to you) and other practically unlimited functions.

Review Source

VR

Verified Reviewer  
The Original CV Saviour - Professional Resume Writers (Australia + Worldwide)  
Human Resources  
Used the software for: 2+ years

### "Setting Boundaries with Clients Now Easy"

January 23, 2019

5.0

Pros

Love that I choose when email will be delivered. I also use the send later optin to set up recurring reminders, so i never miss an important date or email.

Cons

Nothing - its completley changed the way I work, in a good way!

Review Source

VR

Verified Reviewer  
Consultant  
Public Relations and Communications  
Used the software for: 2+ years

### "boomerang helps empty my inbox"

November 2, 2018

5.0

Pros

Assist in dealing with email messages that I dont want to read yet. I also use it as a reminder

Cons

WIsh it was much cheaper. Also I need to frequently log on again. Should work accross my devices , too

Review Source

JF

Jared F.  
Director of Operations  
Wholesale  
Used the software for: 2+ years

### "Easy to schedule emails with customers in other time zones"

June 23, 2022

5.0

Pros

As a company, we had to communicate often with people from all around the globe. Boomerang for Gmail helped us so much with getting our emails to the customer with updates, tracking, etc. in a conveniant time for them to see it during their regular working hours, etc. This was a game-changer and it is used absolutely every day.

Cons

No cons I can think of while using this.

Review Source

VR

Verified Reviewer  
Incoming Intern  
Investment Banking  
Used the software for: 2+ years

### "An honest opinion"

March 6, 2019

5.0

With Boomerang, I can schedule emails in advance, providing an enormous convenience in furthering my career.

Pros

I really enjoy that I can send emails at a predetermined time. Personally, when I need to send out multiple emails, but don't have the time to do so in a short span, I like to use boomerang so that I can write them out in advance and not have to worry about it in the future

Cons

The interface is definitely something I would change about the program. It works well within gmail, however, the software often brings me to a secondary page or there are popups for no reason.

Review Source

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