Who Uses This Software?

Hair salons, nail salons, barbershops, pet groomers, salon booth renters, or mobile stylists who book their own clients.


Average Ratings

62 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $14.00/month
  • Pricing Details
    100% free to use up to 25 clients. Upgrade for unlimited clients.
  • Free Version
    Yes
  • Free Trial
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
  • Support
    Online
    Business Hours

Vendor Details

  • MyCuts
  • www.mycutsapp.com/
  • Founded 2013
  • United States

About MyCuts

See why hundreds of stylists agree that MyCuts is one of the most user-friendly salon booking apps out there! Best suited for booth renters or small salons that want to share their clients, services and inventory with each other. Either use our web app online or download our Android or iOS app. Our Free plan can be used as long as you want up to 25 clients and even includes email appointment confirmations. If you want unlimited clients or text confirmations, plans start at only $14/month.


MyCuts Features

  • Appointment Reminders
  • Automated Scheduling
  • Calendar Sync
  • Client Database
  • Group Scheduling
  • Mobile Access
  • Multi-Location
  • Online Booking
  • Online Payments
  • Recurring Appointments
  • Room booking management
  • Booth Rental Management
  • Client Profiles
  • Employee Management
  • Inventory Management
  • Loyalty Program
  • Multi-Location
  • Payroll Management
  • Point of Sale (POS)
  • Recurring Appointments

MyCuts Reviews Recently Reviewed!


Very user friendly, some bugs though.

Apr 24, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like that I can add a new client from my phones contacts. I love that is also send reminder texts for me so I don't have to.

Cons: I don't like that the phone number isn't auto drafted over from my contacts when adding a new person. So if I need to text then from the app, I have to copy and paste the number into MyCuts. I have had a few wrong numbers in my records within my cuts because of this. And there seems to be a problem with the function that puts the time and date on the appointment. I have had clients text me many times to make sure I had the date correct rather than the one that that was sent to them in the reminder. And lastly, I think that if you change an appointment time the same day, it should ask you before sending the client another reminder. They usually understand what is happening as far as the time change because I have contacted them to move them up or down. I have had clients find it very irritating that the app send that many more reminders the same day.

Vendor Response

by MyCuts on May 28, 2018

Claire, thank you for such a thorough review! Please check out the latest update to our iOS app that greatly improves the appointment time selection issue. Please email us at support@mycutsapp.com so we can get more details on the phone number issue so we can help out.

Love

Apr 25, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I absolutely love this app! I've used it for over a year. It's been really easy to use. My clients love that they get automatic reminders & confirmation texts. As a busy stylist, I am at ease with knowing that I don't have to take the time to contact my clients. I also love the latest updates of shortcuts! The color formula history & the last appointment history.

Cons: I really wish there was a way to upload client pictures to their profile! It would help a lot to put a face to the name. The app sometimes freezes & then says I have no appointments scheduled.

I have used this app for my business for the past year. It is the best!

Apr 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Everything! My appointments are always at my fingertips. I like that I can add services, with price and time. This app always reminds and confirms appointments. It keeps everything organized and professional. I rely on this app to help keep my business running smoothly and it has fulfilled every expectation!

Cons: I have only been in touch with customer service once. I was in a different time zone and some of my appointments were mixed up. Customer service quickly and happily handled the problem!

Very easy program once you get used to it!

Apr 24, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Pros: I like the ease of it, the option of two different reminder settings, and the confirmation texts it automatically sends out for me.

Cons: A lot of moments where I go to select the time of appointment, and when I go back to finish the rest of appointment - I find it switches my time to a different one than I set.

With the confirmation texts, I believe there should be a reschedule/cancellation option, then prompt the client to contact me directly.

Vendor Response

by MyCuts on May 28, 2018

Brittany, thank you for your review! In our latest iOS update, we greatly improved the appointment time selection issue. Please email us at support@mycutsapp.com for further assistance.

I love the app. Very easy to use and works great!

Apr 24, 2018
1/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
1 / 5
Customer Support
1 / 5
Value for Money

Pros: The reminders and the ease of use . Everything is well organized and works well for my salon. The customers love it.

Cons: Can't think of anything that I really don't like with the app. I guess it would be nice to be able to add customers pictures to their profile.

Vendor Response

by MyCuts on May 30, 2018

Gena, thank you for your review. We're happy that you love the app and your customers love it too!

I love this app

Apr 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: This app helps me keep track of all my appointments and how much I make monthly. And My Cuts helps me maintain a stable clientele, and keep up with my products that needs to be restocked. It's easy to use and affordable.

Cons: I wish it had a reminder on it I don't really have anything bad to say about besides I wish my clients can go through the app their self n book appointments by them selves

Easy and efficient!

Apr 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Super fast to use! I love that my clients get their text messages up to 3 days before their appointment! I love that they can confirm their appointments over text or email!

Cons: I would like to be able to look up a client and see when their last visit was. I would like to be able to add a new client in right away on the schedule. Instead of adding them to the client list, then going back to the day I want them and adding them to the scheduled date.

Overall: My clients love using their phones for their calendar. And if they forget they love the back up text message remimder!

Vendor Response

by MyCuts on May 02, 2018

Leigh, thank you for your nice review! We wanted to let you know that you don't have to add a client through the client list. When you make a new appointment, tap "(select client)" and then tap the plus button if it's a new client. This will also add them to the client list. Please email us at support@mycutsapp.com for more assistance.

It's the best cost efficient app I've used in the industry!

Apr 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Love the new update! It has now allowed me to store my clients color formula. And my repeat clients now are in the calendar months ahead! I love how I can email my totals to myself every month which makes book keeping a snap!

Cons: Since the update several weeks ago, I honestly have nothing bad to say about this app. It's super easy to use!

Overall: The best hairstyling app I've used! Super easy to use!

I love this app. It makes my business and life run so easily.

Apr 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: My favorite thing about this software is the reminders. My clients love the text reminders. It has cut down on no shows for me as well. I also love the repeat appt option!

Cons: I only wish that the software would sync to my iPhone calendar. I use an Apple Watch to make it easier to communicate with clients while working, I would love to be able to view my next apt as well.

MCuts is the best!!! I use it every day. The ease of use and functionality is suberb.

May 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The ease of use. I can schedule appointments weeks in advance.My fellow Stylists also were very impressed and also have this software.

Cons: Nothing. I'm very happy with this app.

I use MyCuts for my dog grooming business and it works great to keep track of my appointments.

Apr 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use and keep track of your clients and their appointments. I love (and my clients as well) the automatic confirmation and reminders, makes things so easy and cuts down on no shows.

Cons: After several updates since the start of using this app in late 2016, there really isn't anything I dislike about the app.

Easy to keep track of clients.

Apr 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Appointment notication. Keeping track of daily customers. Being able too look months on advance too see future business .recurring booking automatically done after each appointment.

Cons: N\A like everything. I have no cons.There is nothing that I like least. I have enjoyed My Cut
This is like having a secretary. This program does all I expected and lots more. Best value for the money. Thanks so much, keep up the great work.

Overall: Keeping track of clients

Much easier to use than my previous software.

Apr 25, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Backs up automatically and I can access from pc or mobile. Can add items for retail. Has a tip section on clients bill.

Cons: Mobile doesn't have as much information accessible about clients as the pc version. Hard to search client info on the mobile version.

Overall: I like the eas of use from mobile and pc

Love it. It is very easy to use.

Apr 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It's a free app up to a point. But my needs are such that it is suffice. It's easy to add clients and their info.

Cons: I would like it to be connected to my calendars. I wish that you could have more than the allowed amount of clients and make it easier to send out notifications.

Love this app helps me keep track of appointments when I am out of the salon

Apr 28, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The ease of using it, it makes running my own salon easier to make appointments no matter when if I just use the app instead of having to carry a book around

Cons: Not being able to use it when I am in the phone unless I have WiFi. Would be better if I could no matter when or where

Great like the format

Apr 24, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: Convenient, shares my info on all my devices so can go from phone to iPad with ease. Clear and love that it confirmed appointment and sends reminders also

Cons: Limited clients unless you buy more space or upgrade , and wish there was colour to ease appointments at a glance .

I like the app. Sometimes it changes times without me knowing.

May 09, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
5 / 5
Value for Money

Pros: I love that it automatically reminds your client of their appointment.

Cons: You can't look up past appointments to formulas on the Mobile app. Sometimes the time automatically changes in 15 minute increments.

Vendor Response

by MyCuts on May 27, 2018

Rebecca, thank you for your review! Please download the latest update to our iOS app that fixes the appointment time selection issue. To view past appointments for a client, there's several ways of doing it. One way is to swipe left on the appointment row, tap "More", then tap "View Client's Appointments.". Also, you can view hair formula and notes histories by tapping the history icons next to their labels when you view an appointment. Please email us at support@mycutsapp.com for further help.

Easy to use.

Apr 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It saves all my client info and makes it very easy for booking. I like the reminders and confirmation.

Cons: I wish there was a cancellation fee option for appointments. A no show fee option would also be great.

Easy useful scheduling

Apr 24, 2018
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Reminders sent through text are super convenient. I like having my schedule right on my phone anytime I need to check it or change it.

Cons: When scheduling a client sometimes the time jumps to a different set time after saving. I have to go back and re adjust the time. I also wish I could view the clients next appointment without searching through the days.

Vendor Response

by MyCuts on May 28, 2018

Rachael, thank you for your review! In our latest iOS update, we greatly improved the appointment time selection issue. Also, to view a client's next appointment, just swipe left on an appointment row and tap "View Client's Appointments." Please email us at support@mycutsapp.com for further assistance.

Good app,very user friendly

Apr 24, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It is very affordable. I am able to keep my appointments straight. I can find all my clients easily. I like being able to set appropriate time frames.

Cons: I wish l could see my appointments for the week with time frames with out changing screens.

Overall: I'm able to keep my appointment in one place

Easy to use. Inventory can be tedious but I like all the options for each client.

Apr 24, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: I love the reminders and the ability to save their formulas and add pricing to their appointments. I am glad it stores all my clients and I can make their appointment automatically revolve.

Cons: Inventory entry can be confusing get and complicated. Some schedulers are now offering their services for free (square appointments)

Vendor Response

by MyCuts on May 28, 2018

Elizabeth, thank you for your review! Please email us at support@mycutsapp.com so we can help clear any confusion or complications you might be having with inventory.

Have been using the app for 1 year now and love it.

Apr 27, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The confirmations and the reminders. Saves a stylist from missed appointment s and a lot of time. I also like the recurring appointments as I have customers that book every 4 weeks.

Cons: When I make an appointment the time seems to not stay at the set time on the first attempt and I have to renter the correct time.

Vendor Response

by MyCuts on May 28, 2018

Hello and thank you for your review! Please check out our latest update to our iOS app. We greatly improved the appointment time selection issue. Please email us at support@mycutsapp.com for further assistance.

One of the best scheduling programs I've used

Apr 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It's easy to set up, easy to use and my clients love the confirmation/reminder feature! Being able to add additional stylists and see everyone's schedule is such an added bonus!

Cons: There's not really much I don't like about this software. The only thing is that your unable to search your clients last appointment

Vendor Response

by MyCuts on May 28, 2018

Candice, thank you for your review! There's a few ways to view the client's last appointment. One way is to swipe left on one of their appointments, tap "More" and then tap "View Client's Appointments." Another way is to simply search the appointment list by their name, which will show you all of their appointments. Please email us at support@mycutsapp.com for further assistance.

Love this app! It's a great tool to keep me on track!!

Apr 24, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love that I can see my partners appts so we can schedule accordingly. My clients love the confirmation and reminder texts.

Cons: I wish that it kept track of client files, for example, date&time of last appt as well as what was scheduled and I would really like to be able to see all future appts that are scheduled.

Vendor Response

by MyCuts on May 28, 2018

Erin, thank you for your review! There's a few ways to view a client's past and future appointments. One way is to simply search the appointment list by their name, and it will show you all of their appointments. Another way is to swipe left on an appointment row in the list, tap "More" and then "View Client's Appointments." Please email us at support@mycutsapp.com for further assistance.

This app is great it reminds my clients that they have an appointment and enough time to resceduel

Apr 24, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The reminders are great my clients love it gives them time if they have to reschedule..also I love the cost its affordable

Cons: I wish I could customize the reminder time for each client some like to be reminded a day b4 and 1hr is good for some

Overall: I can book appointments for my business and also can book for doctor appointments as well.

I've had a good experience using it so far.

Apr 24, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that I can store my formulas for my clients. I also like that I can store the prices for my services.

Cons: It doesn't synce with my calendar, so I have to enter my appointments multiple times. It makes it inconvenient and time consuming

Overall: The ability to have the majority of my important information at my fingertips.

Love this app! I keep my appt book with me everywhere I go. EASY PEASY!

May 02, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Everything for the most part. Convenient and easy to use. Love that u can send mass text to clients!

Cons: When entering appt time, I have to make sure it stays the same. When I click DONE and view the appt I just set, sometimes it changes the time to AM OR PM (opposite of what I set) or changes the time.

Vendor Response

by MyCuts on May 27, 2018

Ginger, thank you for your review! Please download the latest update to our iOS app that fixes the appointment time selection issue. Please email us at support@mycutsapp.com for more help.

Amazing App!

Apr 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: My clients get reminder text about their appointments and that I'm able to customize the reminder texts

Cons: That is doesn't have a cancel appointment, you just have to delete the whole appointment. I want to be able to see the cancelled and no show appointments

Overall: I don't have that many cancellations

It's a great app

Apr 24, 2018
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Client reminders
Repeat booking
Reports
Style
Client info
Products
Inventory
Service
Reminders
Confirmations

Cons: Can't select the time of the client reminder delivery
Can't prebook by clicking repeat for a certain day
Can't block your calendar for certain days

Vendor Response

by MyCuts on May 28, 2018

Tiffany, thank you for your review! In our latest update to our app, you can make any appointment a "blocker" which will help block out your calendar for certain days. Also, we greatly improved the recurring feature so that it shows at least a year out of their future recurring appointments. Please email us at support@mycutsapp.com for further assistance.

Its ok... It does the job.. I wish there was a bit more functions and wish it looked visually nicer.

Apr 27, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like how there are separate places for staff members and that it sends reminders. I like that there is a note section.

Cons: I don't like the look of it. and I also wish we can fully customize the reminder and confirmation notice.

Overall: I use it to organize my life and my clients

Vendor Response

by MyCuts on May 28, 2018

Samnang, thank you for your honest review! You can fully customize all of the reminder and confirmation messages. Just tap the "More" tab, then "Manage Client Notifications." From there, you'll see how you can customize all of the messages that are sent out to your clients. Please email us at support@mycutsapp.com for further assistance and suggestions how we can improve the look of the app.

I love keeping my book on me at all times and this helps me do that.

Apr 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Love being able to book and appointment anywhere! Most of my clients txt me so that helps a lot! Love this!

Cons: Nothing really. I really dont have anything negative. It has worked great for me the whole time I've had it.

Overall: Being able to have my book on me at all times is great!

Very easy and dependable for my business.

Apr 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to navigate and use. Very helpful for me and I like that I can track my inventory and monthly income.

Cons: Not applicable. I like this Website and its ability to help me make my life easier. It's very efficient.

Overall: My inventory and client profiles are all on one system.

Easy, accessible, reliable, cost effective

Apr 25, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support

Pros: Clear and simple. Easy access and great customer service. Very cost effective for small business like mine.

Cons: Wish it kept note of previous checkout totals. I often run specials so prices do change. I sometimes don't check client out every time!

Vendor Response

by MyCuts on May 28, 2018

Sarah, thank you for your review. To view past appointments totals for a client, we recommend that you swipe left on an appointment in the list, then tap "More" and then "View Client's Appointments." This will show you all of their appointments, past and future and you can view each of their totals from there. Please email us at support@mycutsapp.com for further assistance.

I really like the text reminders!

Apr 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The text reminders are amazing! It has really cut down my no shows and last minute rebooks. My clients really like this feature as well!

Cons: I can't track how people pay me. I'd like to be able to list if I'm being paid by check card or cash.

Has everything I need but can sometimes be hard to use.

Apr 30, 2018
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Pros: This software has pretty much everything I need and I love that the layout is so easy to look at and use.

Cons: I wish there would be more shortcuts so that when I have to repeat an action I didn't have to continue to put everything in fully

Vendor Response

by MyCuts on May 27, 2018

Haley, thank you for your suggestion! There are some shortcuts already built in that saves a lot of time. One of them "rebooking" an appointment. All of the information from the previous appointment is carried over to the new appointment, and all you have to do is change the date. Can you please email us at support@mycutsapp.com so we can get some more details on what kind of shortcuts you would like to see?

I love the flexibility of this , it is so much better than Style Seat

Apr 28, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I can choose when the reminder msgs go out and that there are no 4-6 week reminders sent to clients. And the price is great

Cons: The time wheel is a little frustrating sometimes. I have to double check it to make sure it's the right time

Vendor Response

by MyCuts on May 28, 2018

Cheril, thank you for your review! In our latest update to our iOS app, we greatly improved the appointment time selection issue. Please email us at support@mycutsapp.com for further assistance.

This software delivers and is well laid out and structured.

Jun 01, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: What I love about this software; it is very easy to book in my clients and very easy for them to confirm their booking.

Cons: What I dislike the least; is that it doesn't give a weekly or daily money breakdown. This is definitely needed.

Vendor Response

by MyCuts on June 05, 2018

Julie, thank you for the nice review! We do have a feature that lets you view money totals. Just tap the "More" tab button, and then under "Reports", tap "Appointment Totals." From there you can select any date range and it will show you a breakdown of several different totals for you.

Love the app.! Makes my life so much easier!

Apr 25, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Services and prices all added, can see you weekly and monthly totals, texts and email confirmations, user friendly

Cons: Can only choose as low as 48 hours for the text reminder. I would love an option to send one out 24hours as well!

Vendor Response

by MyCuts on April 26, 2018

Danielle, thank you for such a great review! We would like to mention though that you can configure reminder texts to go out as little as one hour before their appointment. Please email us at support@mycutsapp.com for more information.

Overall a great app!

Apr 29, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: I like that it will send reminders out to my clients. I like that I can text them directly from app.

Cons: It constantly changes the time I set by 30 min either direction. I wish it would connect to my contacts in my phone.

Vendor Response

by MyCuts on May 27, 2018

Kayla, thank you for your review! Please download the latest update to our iOS app that fixes the appointment time selection issue. Please email us at support@mycutsapp.com for further help.

I am very happy with this program. I use it to schedule all my appointments and store my formulas

Apr 24, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like the client history with past appointments and color formulas. The text message reminders are great

Cons: Once in awhile I can't pull up my schedule. It doesn't happen often, and it usually is resolved in a few minutes

The app is easy to use.

Apr 28, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money

Pros: I like that it's user friendly. Love that it sends reminders to my clients, week before and the day before. Booking appointments is pretty easy.

Cons: I don't like that it will change the time I set for an appointment. If I put in say 9:00 it will randomly put in a completely different time. I usually catch it is change it before my client gets the wrong time. It's be nice if that could be fixed. So that appointment don't over lap as well without a warning letting you know.

Vendor Response

by MyCuts on May 28, 2018

Pamela, thank you for your review! In our latest update to our iOS app, we fixed the appointment time selection issue. Also, we added an option make any appointment a "blocker" which helps in double-booking. Please email us at support@mycutsapp.com for further assistance.

Good experience easy to use

May 24, 2018
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like the way my clients receive confirmation and reminders. I also love that my clients were stored in alphabetical order so they are easy to find when trying to book the appointments.

Cons: The way you have to cancel or rebook then cancel the previous reservation. I also wish there was a way for the client to book there on appointments online or on the app. It would be nice if the administrator received a reminder text or email for appointments

Overall: Easy booking tool for my appointments

Use very little but I like it

Apr 24, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support

Pros: Easy to use, I am a nail tech I don't do hair but i use it and it works great for me I only work part time and wanted something I do not have to pay for since I'm only part time

Cons: Wish I had reminder options on there for me and the client. But I understand I'm using the free portion of the app so it is not offered

I am ac part time stylist. My cut has streamlined the appointment possess.

Apr 26, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Ease of use, i like that it saves clients and has every thing right there. Making the clients next appointment is quick and easy.

Cons: The Formula that i used last time on a client doesn't update with the new appointment. I'd like to see that change. I currently still use client cards for this because it's easier.
Also if i can't come in until a certain time I'd like to be able to block out that time with out entering the times like you can on a paper book.

Vendor Response

by MyCuts on May 28, 2018

Lisa, thank you for your review! To carry over their previous formula, you can either rebook their last appointment or you can import their last appointment. To import their last appointment, swipe left on the client's name while editing an appointment and then tap "Import Appt." Also, when viewing an appointment, you can tap the history icons next to the "Hair Formula" and "Notes" labels to see their respective histories. Please email us at support@mycutsapp.com for further assistance.

I think this app is great and have made making appointments so much easier and convenient.

Apr 28, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like the simplicity of it. It's very easy to use and always at your fingertips. My clients absolutely love the booking confirmation and especially the reminder.

Cons: There is not much negative I have to say about this app. Sometimes there are glitches when trying to put in a new client. Once that was fixed I have no problem.

Overall: Always having my schedule at my fingertips, the automatic reminder to clients is great.

Fantastic very easy & user friendly

Apr 28, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy of setting appointments & sending reminders. Keeping notes & info. I am able to keep hair notes & well as personal notes from client conversations to birthdays. Reminders help clients as well as my self being a busy professional.

Cons: Nothing at this time. Been using for a year & love it. I am really trying to come up with a dislike but cannot find anything I hate.

Easy to use, basic needs are met

Apr 24, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: Contacts my clients and reminds them of their appointment. Schedule is clear and easy to read and understand. I also like the fact that you can add color formulas and then review them during my clients next appointment.

Cons: Does not allow for color processing time, also booking times generally glitch when making an appointment

Vendor Response

by MyCuts on May 28, 2018

Christianna, thank you for your review! Please check out our latest update to our iOS app, because we greatly improved the appointment time selection issue. As far as color processing time, what some stylists do is add another service to the appointment called "Color Processing" and add the time it will take for that. Please email us at support@mycutsapp.com for further assistance.

Very convenient!

Apr 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: It reminds my clients of their appointments in a timely fashion. I like that I am able to depend fully on the scheduling for all clients. I also like that all my clients are saved in there.

Cons: I don't really understand the inventory part of it. I'm a mobile stylist and I need to figure out a way to make it work for me.

Vendor Response

by MyCuts on May 28, 2018

Candace, thank you for your review! Please email us at support@mycutsapp.com so we can help you with your inventory questions.

This program has been amazing for my buisness. So easy to use!

Apr 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like mostly the fact that all I do is put an appointment in and then the program reminds my client. Means more time to do my buisness and not worry about confirming.

Cons: There really hasn't been anything that I haven't liked! Like I said it's so easy to use and has been great for my everyday buisness!

Easy to use

Apr 24, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
2 / 5
Customer Support
1 / 5
Value for Money

Pros: That I can access a daily calendar and input services individually. It's easy to use. I don't have a lot of specifics that I like.

Cons: I think its price is WAY too expensive. Honestly, I am filtering through other apps and researching others that cost less and will switch to something else ASAP.

Capterra-loader

So far I've been really happy with MyCuts! Its features has made booking my clients much easier.

Apr 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I love that the app does all my confirmations for me and that I can text my clients directly from the app!

Cons: Only thing I wish it had was an option to block time to manage my work schedule or to not accidentally book myself when I am not available because of personal life stuff...

Vendor Response

by MyCuts on May 28, 2018

Candace, thank you for your review! In our latest update to MyCuts, you can make an appointment a "blocker" which helps to not accidentally book an appointment during a personal appointment or when you're not available. Please email us at support@mycutsapp.com for further assistance.

I absolutely love this app. It makes my like so much easier at a reasonable price.

Apr 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The fact I can have it on my phone, laptop and it is so convenient. I love that I can track my sales.

Cons: I'd like to be able to send out mass texts about promotions. It would make it easier to let people know what's going on. Let me know if this is possible and I just don't know.

Vendor Response

by MyCuts on May 28, 2018

Dianne, thank you for your review! Yes, MyCuts can send out mass texts and emails. The easiest way to get started is to tap the "Select" button from the clients list, then choose which clients you want, and then tap either the "text" or "email" icon. From there you can construct your message. Please email us at support@mycutsapp.com for further assistance.

I got MyCuts to use for my scheduling (booth rental)

Apr 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The client data base and auto text confirmation feature. It's great to have client names and numbers separate from my personal phone contacts.

Cons: Would like to be able to only see my working hours/set a work schedule for myself instead of a full 24 hour availability every day.

So far I'm loving the app!

Apr 24, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money

Pros: The reminders that are sent to our clients is my favorite. I very rairly have a no show appointment. Great add!

Cons: Not being able to block out personal time. It would be nice to block out time and name it as Daughters ball game instead of creating a ball game client.

Super easy to use

Apr 24, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I can keep track of my appointments on the go . And keep my clients files up to date. Super easy to use

Cons: It doesn't pop up on my phone to remind me of an appointment . It would be amazing if you added a feature that popped up a reminder a certain amount of time before

Easy to manage my clients

Apr 25, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money

Pros: It sends reminders to all my clients so i dont have to and its super easy to function.

Cons: I wish you could see every day of the week in the day schedule setting. thats honestly it i love everything else!!!!

Amazing! Makes What I do easier!

Apr 24, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Pros: Automatic messages that it sends out! It is very helpful,
As before I had to individually call or
Message the clients!

Cons: Options for the automatic messages is limited! I wish the confirmation was when the reminder was sent!

Easy to use

Apr 28, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The confirmation and reminder feature is awesome. That way my customers dont forget their requested scheduled time.

Cons: I wish it sent me a reminder notification as well. I hope to never forget any scheduled appointments.

Use it to remind my clients, and it has been priceless in keeping everyone on track

Apr 24, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: It is so easy to use and love that it automatically texts all my clients, it makes life so much easier knowing you can check your schedule at a glance from your phone. It is nice to have access to client information also, in case of an emergency or scheduling conflict

Cons: The initial set up of clients is a pain, but that is not really a software issue, it's more of a user issue. However, after the initial set up, it becomes much easier.

Have been using for about 3 or more months now and everything has been great.

Apr 27, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: Love it to keep track of my clients. Easy to use. Love that it allows you to make so many custom changes like services offered and they different price for each one

Cons: I wish in my clients it could show past and future appointments. I need something that can show so I can know what to charge or how long it has been since their last scheduled appointment and what service they got done.

Vendor Response

by MyCuts on May 28, 2018

Jenyka, thank you for your review! In our latest update to our app, there's several ways to see all of your client's appointments. One way is to swipe left on an appointment in the list, then tap "More", then "View Client's Appointments." Also, you can just search the appointment list by the client's name and it will show all of their appointments. Please email us at support@mycutsapp.com for further assistance.

It gets the job done but the client limit is whack

Apr 30, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
1 / 5
Value for Money

Pros: I like that it holds my clients information and allows me to take notes on their profiles as well as on each scheduled appointment

Cons: Client limit is disappointing. Other than that, it seems to get the job of scheduling clients and keeping records done effectively

Very useful and easy to use.

Apr 30, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is simple to use. It is set up so you don't have to look around and get confused. It takes you step by step.

Cons: You only have a certain amount of clients you can put in then you have to purchase more storage. I don't feel like that should be the case.