# Page 2 | MYR POS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 2 - Is MYR POS the right Restaurant POS solution for you? Explore 115 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/174862/myr-pos/reviews --- MYR POS 4.5 (115) [View alternatives](https://www.capterra.com/p/174862/myr-pos/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 2 - Reviews of MYR POS ## Showing most helpful reviews Showing 26-50 of 115 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use PV Pamela V. Propio seule actionnaire Restaurants Used the software for: 2+ years ### "MYR SYSTEME CAISSE FACIL UTILISER " October 29, 2025 5.0 Le syssteme MYR super facil modifier le menu a notre façon. J adore đŸ„° execellent pour petits commerces ou grands . Pros Le service que j ai eu ce matin avec \[contenu sensible cachĂ©\] super patient , clair , execellent il a bien expliquĂ© mon problĂšme et avec la camera il voyait ce que je fesait donc ça allait super bien a deux . Mais le systeme caisse MYR je l adore facil a modifier a ajouter et mettre a jour ton menu c est instantanĂ©e . Contente depuis 4 ans . Merci Ă©quipe good job . đŸ‘đŸ» Cons Selon les annĂ©es ou le staff technique avant j avais pas eu un bon service,3 ans en arriĂšre ce qui est mieux avec aujourd hui. Ou la derniĂšre annĂ©e . Donc bravo pour cette amelioration avant difficil avoir le support ou on recevais jamais les retours d appels lorsque problĂšme pour facturation. Je devais me dĂ©brouiller seule . Ou si j en recevais on me fesait sentir tres tres mal si je comprenais pas . \[contenu sensible cachĂ©\] je sais tu est le master de la place , mais il faut travailler avec bcp de patience avec nous tes clients les propios (moi) de nos commerces . Ton dernier e mail un peu arrogant a mon avis. Si je peux me permettre. Me dire que une madame de 80 ans comprenais mieux que moi sans probleme. Switched from [Cluster POS](https://www.capterra.com/p/164617/Cluster-POS/) Prix facilite mais on a bien aime CLUSTER pendant 2 ans nos amis a laval mont royal et centre cille mtl on cela aussi Review Source MA Morgan A. Owner, CEO Food & Beverages Used the software for: 6-12 months ### "Clients love it" November 11, 2025 5.0 MYR POS is a solid, easy-to-use system that’s great for small to mid-sized restaurants and cafĂ©s. Setup is quick, the interface is simple for staff to learn, and day-to-day transactions run smoothly with reliable card payments. Customer support is generally helpful, though response times can vary. It offers decent value for money and enough customization for basic needs, but more complex setups or integrations may feel limited. Overall, it’s a dependable POS for growing hospitality businesses that want straightforward operations without too much technical hassle. Pros Our clients love MYR POS so far — it’s been smooth, reliable, and incredibly easy for their teams to use. Setup was quick, training took no time at all, and the system makes daily operations and card payments seamless. Support has been helpful when needed, and overall it’s great value for money. For restaurants and cafĂ©s looking for a straightforward, user-friendly POS, MYR has been a great fit. Cons Nothing so far, we haven't had any problems or anything brought to our attention that is wrong with it. Maybe more systems to choose from in terms of hardware and display options. Review Source YP Yashkumar P. Manager Food & Beverages Used the software for: Less than 6 months ### "Value for Money" November 7, 2025 5.0 I like the system very much. It helps me a lot in my day to day operations. It has so many extra options that helped me a lot. Pros Quick customer service on on-boarding and we got everything delivered on timely manner. It also gave us financing opetion. Cons Little bit complex when we are using for the first time and also we have to explain everything to our team members as well but once you get used to it will help a lot. Review Source MK Myriam K. Manager Restaurants Used the software for: 1-2 years ### "POS feedback" October 16, 2024 5.0 Pretty good. Customer service is a great and very responsive team Pros It's like an all-inclusion pack. Having everything integrated into my POS saves me so much time and simplifies a lot of my tasks that would prove themselves to be time-consuming and tedious. Very simple/straightforward and easy-to-use platform that responds to my every need as a restaurant \[sensitive content hidden\]. Cons Changing from MEV to WEB-MEV was a little stressful but that's just because we started operating during MYR's transition from MEV to WEB-MEV. Alternatives considered [Lightspeed Restaurant](https://www.capterra.com/p/211849/Lightspeed-Resturant/) Reason for choosing MYR POS Price point. I've also had the opportunity to work with lightspeed and they are a great POS, but they're expensive and closing the till is time consuming. Review Source MP Madeleine P. PropriĂ©taire Restaurants Used the software for: Less than 6 months ### "Charles Champagne " March 26, 2025 5.0 Charles Champagnes est super grĂące Ă  lui j’ai pus comprendre et il m’a mise en confiance ! Merci Charles ! Pros Charles Champagnes! Un service hors paire toujours disponible patient ! Un mot: Wow Cons Faire mon menu c’est difficile Ă  comprendre et compliquĂ© pour une personne qui n’est pas Ă  l’aise avec les logiciel! J’aurais aimer que ce soit beaucoup plus facile ! Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Square n’est pas homologuĂ© par Revenu QuĂ©bec Review Source CL Charlie L. GĂ©rante Restaurants Used the software for: Less than 6 months ### "J'aime bien cette plateforme" March 4, 2025 5.0 Pros Cette plateforme est super facile Ă  utiliser et Ă  comprendre. Cons Je trouve qu'il y a beaucoup et souvent des mises Ă  jour Ă  faire. Ça ouvre une fenĂȘtre dans l'Ă©cran et ça arrive trĂšs souvent, mĂȘme dans les rush de l'heure du lunch. Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Pour avoir plus d'optimisation et la facilitĂ© de la plateforme. Review Source PyD Papa yoro D. Cuisinier Restaurants Used the software for: Less than 6 months ### "Satisfait le service est facile avec MYR" March 30, 2025 5.0 Goode experience, I like more. Tous les employers ont aimĂ© MYR Pros MYR , j’aime bien, c’est simple et efficace pour le service. Et avec les ventes en ligne, le service,tout en un. C’est plaisir de travaller Cons Le Ă©criture des l’imprimant sont Ă  amĂ©liorer Review Source KP Kim P. Adjointe Ă  la direction Performing Arts Used the software for: 1-2 years ### "Facile d'utilisation" November 7, 2024 5.0 TrĂšs bien et facile d'utilisation et bon service Ă  la clientĂšle Pros Visuel simple et panneau de configuration iserfriendly Cons Perte de la connectivitĂ© avec l'imprimante bluetooth quand il y a une panne de courant Review Source Response from MYR November 14, 2024 Thank you for your review! We're glad you find MYR POS easy to use and appreciate our customer service. Just a quick note: MYR POS doesn’t actually use Bluetooth printers, which helps ensure consistent connectivity even in the event of a power outage. We’re here to help with any additional questions, so don’t hesitate to reach out! AP Andrea P. Owner Food Production Used the software for: Less than 6 months ### "Salad bar review :)" December 4, 2024 5.0 \[sensitive content hidden\] and the crew were pretty friendly, they find all solution for me. Pros So far it has been a good add on to our little salad bar, pretty friendly and easy to use. \[sensitive content hidden\] was amazing he was very patient and help me all the way, the installation part was a bit complex. Cons The installation was very complicated and long, this is the only bad side as per my opinion. Review Source BL Bruce L. PropriĂ©taire, GĂ©rant Restaurants Used the software for: Less than 6 months ### "Bon,Efficace et Facile Ă  utiliser " October 19, 2024 5.0 MalgrĂ© complexitĂ© de mon menu , facile Ă  utiliser.le support accessible. Avoir accĂšs Ă  faire des changements nĂ©cessaires dans le menu Ă  partir de mon ordi ou mon tĂ©lĂ©phone. Pros RĂ©soudre la complexitĂ© de mon menu et Ă©conomiser le temps. Cons Ne pas avoir accĂšs Ă  certains fonctionnalitĂ©s Review Source TB Tyler B. Owner Restaurants Used the software for: 6-12 months ### "MYR Review" June 19, 2024 4.0 All has been good except the physical gift card situation that i would really love to get resolved. Pros It has been easy to set up and manage internally for a couple owners that don't have much POS systems. Cons We haven't got a good relationship between the credit processor and POS provider to help us with a physical gift card option and that is extremely frustrating. Review Source eP elaine P. owner Food & Beverages Used the software for: 6-12 months ### "will be excellent with more flexibility" June 17, 2021 4.0 Not that happy I had problems with former systems and still have with this one. For example, I 'm experiencing problems with the app many times per day. It lags a lot. sometimes it can't take my orders ,I have to redo it many times and the client is waiting and repeating on the phone. You told me it could be my internet network but we only have one in my area and it has those problemes on with the app. Pros on line ordering possibilty although its lack of flexibility. Cons Not enough flexibility, I expected more possibiliites to prepare my menu and my delivery possibilities as well as the time it is opened for taking orders even if the store is closed. A detail that make my clients called instead of ordering online. It's upsetting since I hoped the online ordering a lot to facilitate the system. Also I wished to get my client list so I could call them back in case of problems. I have to search a lot to get their info and not earase the order completed in the kitchen app to be able to get in touch with clients. It's a big waste of time. Moreover the list would be important for emailing promotions to them as well. Alternatives considered [Maitre'D](https://www.capterra.com/p/67512/MaitreD-POS/)[eResearch](https://www.capterra.com/p/103176/eResearch/) Reason for choosing MYR POS it semmed easier and well structured, but finally flexibility is a difficult point. for example, I can't give my real opening hours for delivery sonce WE have to quarts and you offer only one, Also clients can't order if not online on opening hours. Also the management of delivery with postal code is not specific enough. Also the x report is too long for nothing, we need less info than that while closing but we surely need to know the final amount which would be supposed to be in the cash drawers without trying to figure it out with all other devices which make it very long to close everything. You can contact me if you want more details about that survey. I would be glad to discuss it since I would like to improve it. Review Source CS Chadi S. vice president Restaurants Used the software for: 2+ years ### "Our experience with MYR" August 31, 2022 5.0 MYR is a hreat product eith a lovely team. \[SENSITIVE CONTENT\] had our back since day one. made it easy for me to chose MYR over their competitors. thanks again Pros i was impressed eith easy of use and stability of software. Cons there is nothing i do not like about it. its a great system with many good things to come. Alternatives considered [Clover](https://www.capterra.com/p/226864/Clover/) Reason for choosing MYR POS i enjoyed dealing with their technical team. \[SENSITIVE CONTENT\] made is so smooth for us. if itvwas nt for him i think i would nt be this comfortable. thank you \[SENSITIVE CONTENT\] Switched from [Cluster POS](https://www.capterra.com/p/164617/Cluster-POS/) was looking for a more comprehensive product which is easy to use and stable Review Source AM Anne-Marie M. PropriĂ©taire Restaurants Used the software for: Less than 6 months ### "Un systĂšme avant-gardiste et intuitif! Je recommande Ă  100%" September 28, 2021 5.0 TRÈS bon service, l'Ă©quipe est toujours disponibles pour rĂ©pondre Ă  mes questions et me donner des conseils personnalisĂ©s. Ils ne pensent pas seulement Ă  ce qui est le mieux pour eux, mais vraiment le mieux pour chaque client. J'ai adorĂ© la prise en charge clĂ©e en main facilitante, surtout dans un processus d'ouverture d'une nouvelle entreprise oĂč tout va vite et oĂč nous avons Ă  penser Ă  plusieurs choses. Pros TrĂšs intuitif et facile d'utilisation, parfait pour un cafĂ©/restaurant Ă  service rapide comme le mien. PossibilitĂ© de modifier les items du menu en temps rĂ©el directement via mon cellulaire et de suivre l'Ă©volution des ventes en direct et mĂȘme Ă  distance. Application en ligne est un coup de coeur pour moi Ă©galement. L'Ă©quipe dĂ©veloppe une application et il est possible de modifier le contenu comme bon nous semble selon la disponibilitĂ© de nos items. Cons HonnĂȘtement, Ă  ce jour, je ne trouve aucun point nĂ©gatif Ă  ce logiciel. Reason for choosing MYR POS C'est quĂ©bĂ©cois, trĂšs simple d'utilisation tout en Ă©tant complet. MYR offre des fonctionnalitĂ©s qui correspondaient mieux Ă  mes besoins. C'est pensĂ© et dĂ©veloppĂ© par des gens qui ont une rĂ©elle connaissance du milieu de la restauration et cela se ressent. L'Ă©quipe est jeune et dynamique et c'est un grand plus selon-moi. Mes employĂ©s ont eu une trĂšs grande facilitĂ© Ă  comprendre comment fonctionne le logiciel et mĂȘme chose pour moi pour la programmation et pour la production des rapports. MĂȘme sans formation, j'aurais pu utiliser le logiciel avec une grande facilitĂ© tellement c'est bien configurĂ©. Review Source aL andi L. GM Food & Beverages Used the software for: 2+ years ### "Perfect POS for a fast paced industry" November 12, 2019 5.0 Before Koomi we did not have any POS system in place. We looked at every available system and Koomi is by far the best in the market. The platform is super easy to use. Staff need very little training to use this POS. Recently we started using Koomi in conjunction with Clover and the experience has been fantastic. Pros Koomi is always innovating and updating their process to make sure we are getting the best user experience. They always listen to our feedback and have incredible customer support. The platform itself is very user friendly and can accommodate all types of different service options. Cons The only issues we've ever had with Koomi are the result of the internet speed / consistency. Customer support always helps target the issue and get us back online asap. Alternatives considered [OpenTable](https://www.capterra.com/p/17313/OpenTable-for-Restaurants/)[Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/) Reason for choosing MYR POS Koomi made it very easy to apply different tax brackets to suit our province tax codes. This was honestly the major factor that pulled us in. But once we started using Koomi more extensively I can see that it has a huge advantage in it's simplistic functionality and agility to adapt to our needs as a fast-paced take-out style coffee shop. Review Source LH Laura H. Owner Food & Beverages Used the software for: 1-2 years ### "Great product! " June 25, 2021 5.0 Overall, I changed from Cluster to MYR and we are all satisfied. We get lots of new features that is adapted to our business and we get wowed by our clients all the time. When everything works Pros Very simple, super easy to use and to setup. Cons Service and updates. For some reason, I have problems at every update
 And one thing that frustrated me the most is at the beginning I had to do my own setup. I am no expert in technology and felt pretty dumb asking so many questions to make sure I am doing everything properly. Service could be better, I know the boys are doing their best
 when I am able to get a hold of them it’s 5 stars. They are patient and take their time to help. (Aka \[SENSITIVE CONTENT\]) Switched from [Cluster POS](https://www.capterra.com/p/164617/Cluster-POS/) Previous POS menu was too small, online ordering was from a third party and was charging too much extra fees. Plus UberEats intĂ©gration is also with another third party which has also extra fees. I rather deal with 1 and only 1 POS service. Review Source JL Jeremy L. President Retail Used the software for: 2+ years ### "Koomi, the point of sale app that we chose!" September 4, 2020 5.0 We save money, we serve more customers and there's no downtime. The customer service is INCREDIBLE. I don't usually make reviews but Koomi's team is so good that I had to. They are very close to their clientele so I feel safe. Accepting payments is one our core operations and we need perfect execution. Pros Koomi is very easy to use. It was very easy to integrate it with Leaves House's team and with our the other softwares and hardwares that we were using. It also works with the SRM (Quebec). Its simplicity helps us to serve the clientĂšle better and spend less energy on staff training . Cons I think there could be some improvements on the analytics side. Having said that, Koomi is very close to their users, their team listens and they are working on that. Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[Shopify POS](https://www.capterra.com/p/205337/Shopify-POS/)[Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/) Reason for choosing MYR POS Easy to use, integration with SRM, price. Switched from [Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/) Koomi doesn't have downtime and was cheaper. Downtime for a retail business is not a good idea. Review Source AV Alexandre V. Secretary Food & Beverages Used the software for: 1-2 years ### "toc" May 24, 2022 4.0 Neutral. Pros The reports, the online set up interface, the design. Cons Tables management, inventory, pricing, intergration with UberEats (it doesn't let you modify your Uber menu from the uber website). Alternatives considered [Maitre'D](https://www.capterra.com/p/67512/MaitreD-POS/) Reason for choosing MYR POS I was stuck having to renew it because I didn't have any news from MYR POS team. Review Source WA William A. Owner Restaurants Used the software for: 1-2 years ### "Great solution for my quick serve restaurant" June 7, 2022 5.0 Pros I like that it is easy to use. Also really easy to add pop up items and temporary specials. I can do it from home and it automatically updates in store for my staff. Cons I would have liked to be able to charge a 3rd tax for our resort. Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Reason for choosing MYR POS Ability to integrate clover Review Source DC Dane C. Owner Restaurants Used the software for: 6-12 months ### "Savings does not balance out system issues/customer complaints" June 4, 2022 3.0 Easy set-up. Customer service could be friendlier and more patient with users calling with issues. Pros Back of house reports are easy to navigate. Cons WOuld prefer that tips can be listed in dollars as well as in %. Reason for choosing MYR POS No other systems were considered. We chose MYR to cut down our monthly credit card fees. Switched from [Clover](https://www.capterra.com/p/226864/Clover/) Our equipment lease was up and we decided to try a new system that was recommended by the salesman who initially sold us the Clover POS system Review Source PV Pedro V. Owner Restaurants Used the software for: 1-2 years ### "Koomi Review" April 23, 2021 5.0 Excellent experience with Koomi POS. It is a reliable and easy-to-use POS system. Koomi facilitates our job and lets us concentrate on serving our customers. We can modify or update menu items aligned with our daily menu and stay up to date with trends and season meals. Perhaps, some type of integration with food delivering apps could be a good idea to explore. Pros Menu items customization It is cloud-based Easy to learn and manage platform The Koomi network is very reliable Customer service is reachable to help Cons 1) One of the cons that we experience is with regard to "order receipts". After some time, they cannot be printed anymore and they disappear from the iPad screen and there is no space to get them in the Koomi admin space. Therefore, if a customer calls the next day looking for his/her sales receipts, it would not be possible to retrieve this information. 2) We believe that one of the features that Koomi POS should implement is the integration with third-party online ordering applications (i.e. UberEats, Skip, CHK PLZ). Like the kind of integration that Koomi has with Clover. This piece of improvement would save a lot of time for restaurant employees. Review Source MM Maori M. General Manager Restaurants Used the software for: Less than 6 months ### "Great Experience" August 26, 2019 5.0 This POS allowed us to centralize all the information in put it all in a cloud that is accessible from many devices. This has allowed our company to work more effectively and improve the customer experience by reducing the processing time of the orders. Would highly recommend! Pros Very user friendly, easy to install and set up. Our employees understand how to use it very easily and emphasize that it reduced the line up time we had with our previous system. It looks very sleek because it is just an iPad and paying terminals, which allows to have more counter-top space. The customer service is very personalized, always willing to develop to help our needs. In addition, the reports are all online and we can manage all of our restaurant locations under one dashboard. Cons no cons so far. Every challenge we had was right away addressed by their customer service and we managed to find solutions that were tailored to our needs. Alternatives considered [Veloce](https://www.capterra.com/p/160684/Veloce/) Reason for choosing MYR POS Better customer service, the pricing was at a great value compare to the offered features and not a lot of expensive hardware to buy. Switched from [Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/) It did not match our company needs and customer service was very poor. Review Source TJ Ty J. Owner Food & Beverages Used the software for: 1-2 years ### "Great Decision" August 19, 2020 5.0 This was great with all the reports available that my accountant had access to. It took a lot of time and effort out of the equation and made it easier when tax season was around. Overall it helped to determine what was selling best and how better to manage my business Pros The ease of implementation was really important since I started the business by myself and needed something that was going to be very user friendly. Also the layout was very functional and helped to make check out and taking orders very easy. Cons There were some issues with keeping orders open and adding items - however this bug was fixed through an update Alternatives considered [Cluster POS](https://www.capterra.com/p/164617/Cluster-POS/)[Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/) Reason for choosing MYR POS The overall customer experience. The sales person also had a cafe and shared a lot of great knowledge with me which really made me feel like more than just a sale Review Source VD Veronique D. President Hospitality Used the software for: 2+ years ### "MYR for coffee shop" June 7, 2022 4.0 Pros MYR is great for our coffee shop. It has all of the features we need, and then some. Very easy to use and to train new employees on. Cons There are a lot of glitches that occur. One, in particular, we've had ongoing for 2.5 years that no one can figure out. It isn't the end of the world, but it does get frustrating when customers can't use their tap payment. Review Source DJ Dominique J. Owner Restaurants Used the software for: 2+ years ### "Great for CafĂ©" May 24, 2022 5.0 I have been a user since the beta version, and although I have tried other products I have always revert back to MYR. Pros Its great for a really simple restaurant/cafĂ©. Its fast an dosent have a million features that slow's the service. Cons Not the best for analytics, would like to be able to customize my daily report. Reason for choosing MYR POS Lightspeed Review Source Similar Products Featured