# Page 3 | MYR POS Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 3 - Is MYR POS the right Restaurant POS solution for you? Explore 115 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/174862/myr-pos/reviews --- MYR POS 4.5 (115) [View alternatives](https://www.capterra.com/p/174862/myr-pos/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 3 - Reviews of MYR POS ## Showing most helpful reviews Showing 51-75 of 115 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use CB Catherine B. Owner Food & Beverages Used the software for: 1-2 years ### "I recommend MYR" June 8, 2022 5.0 Processing payements is fast and easy. Pros It is very easy to use, it is intuitive. It was easy to connect the IPad (MYR) to the Clover Flex terminal, to the MEV and to the bill printer. Also the updates are easy to make. Cons It would be nice to be able to see all the past bills somewhere online, in the reports. Alternatives considered [Cluster POS](https://www.capterra.com/p/164617/Cluster-POS/) Reason for choosing MYR POS It was cheaper and recommended by other small businesses I know. Review Source DJ Darren J. Owner Restaurants Used the software for: 1-2 years ### "Solid way to run your cafe business !" June 17, 2019 5.0 Pros Working with Koomi was one of the most important decisions we could have ever made for our cafe. Their software is so easy to use and it is so customizable. It's a breeze in rushes and new staff catch on in minutes. Seriously. Working the till/POS has never been so fast in serving customers quickly and accurately, and Koomi is the difference. Their support team is the best I've ever seen and highly recommend them. Cons Nothing much, actually. It's been such a positive experience from the start. Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/) Reason for choosing MYR POS Super informative demo and very conscientious team committed to handholding us thru the entire process, every step of the way. They kept all their promises, and then some! Review Source Gabriel S. Co-propriétaire Restaurants Used the software for: 1-2 years ### "Easy to use, perfect for coffe shops" September 17, 2018 4.0 Very good experience in general. Pros Koomi is so easy to use. I usually change my settings and prices at home with my phone. The fact it's an app on a tablet is also super nice. Cons Unfortunately, the app has problem connecting with my wifi (sometimes it might be connections problem) but it seems I'm not the only one having those issues. Review Source Response from MYR October 25, 2018 Hi Gabriel, Thank you for your feedback ! Since the latest update of Koomi app, how would you rate your connection with the MEV? Looking forward to hearing from you soon. The Koomi Team Jean-Jacques D. Owner Food & Beverages Used the software for: 1-2 years ### "Koomi is good for me" September 18, 2018 4.0 Koomi M is excellent with my bakery’s products. Adding or deleting products is easy. Pros Simple, efficient. No waste of time using koomi. Reports are clear and useable for accounting Cons Network management. Airport behind my routeur seems to be the origin of network problems Review Source Response from MYR October 25, 2018 Hi Jean Jacques, Thank you for your feedback ! Since the latest update of Koomi app, how would you rate your connection with the MEV? Looking forward to hearing from you soon. The Koomi Team JD Jean-Jacques D. propriétaire Restaurants Used the software for: 2+ years ### "Easy, fast and good value for money" November 18, 2019 5.0 From the beginning, a full satisfied experience. Demonstration of the software, implementation of the solution et using since 3 years, including calls to technical support. Pros Easy to use, to set up, to learn for employees and low expensive Cons Constant evolution of the software adapting to technical constraints as restaurants caracteristics Alternatives considered [Maitre'D](https://www.capterra.com/p/67512/MaitreD-POS/) Reason for choosing MYR POS Hardware (iPad) les expensive, software more easy to use for a small business Review Source Etienne R. Owner Restaurants Used the software for: 1-2 years ### "Good ppa EAST to use" September 17, 2018 4.0 When we have to train staff it is very Fast for them to understand Pros Very easy to configure and use. Now Works with square Cons Connection with mev is sometimes lost but I Think it is a mev issue not koomi Review Source Response from MYR October 25, 2018 Hi Etienne, Thank you for your feedback ! Since the latest update of Koomi app, how would you rate your connection with the MEV? Looking forward to hearing from you soon. The Koomi Team DS Donna S. CFO Entertainment Used the software for: Less than 6 months ### "We are no longer using MYR POS" August 17, 2021 2.0 Implementation and business team did not communicate well. Even the re-naming of the product from Koomi to MYR was poorly communicated. Email addresses changed without any mention to me I should be using a different email address. The entire process was frustrating. Pros The concept of a fast POS is good, but it really was much slower and clunkier than Square POS -- which is free. Cons Credit card processing was slow. Square as a POS is much faster in my opinion. Switched from [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) I wanted a better online ordering option. However, few customers used the online ordering feature. Some of the orders were lost and the word spread quickly. Customers stopped using the online ordering feature so, that coupled with the slow credit card processing of MYR, I switched back to Square. We are very happy with Square. Review Source SS Sarah S. Manager Consumer Services Used the software for: 2+ years ### "Koomi review" June 18, 2019 4.0 Pros Its accessible from my phone. Has gotten easier to train staff on screen layout. Cons When it crashes it feels like there are too many hoops to go through to figure out why. Updates are only available early in the morning, which is not convenient if you open early and there are changes that need manual adjustments. They can mess with our morning service. Night time after hours would be better i believe...it would be nice if ypu can see what we sold during the hour instead of just amount we made during the hour. Review Source lW lewis W. owner Food & Beverages Used the software for: 2+ years ### "Perfect for quick service!" November 14, 2019 5.0 Pros Very easy to use, very easy to train new employees and very easy to set up and change menu items.... its just very easy... Cons not very much back end reporting. would like more detailed reports with time of day, week and month spending trends. Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/) Reason for choosing MYR POS MEV compatibility, price and not many unnecessary features. Review Source vF vincent F. owner and cook Restaurants Used the software for: Less than 6 months ### "not ready for the public" November 16, 2018 2.0 It's ok. I know it can't be for every individual demands of customers, but if the cms and app were more open to customization features on the client side, it would really help. The fact that it's a pretty closed system is a big thumbs down. The simplicity is acceptable and nonetheless a good app. Just hoping for more for the pricing. i feel just hiring a backend dev for a one off system would be just as expensive but with more features. Also, customer service is horrible. No answer to emails. Pros cms is easy to use. its locally made. i feel like it's a small startup in a competetive market Cons lack of features : no custum sale reports for easy filing. Actually horrible sales reporting with only day to day reports that you have to manually file. Would actually be easier if we just had access to thendata files instead of lowering productivity by manually checking every day. also seperate exports for just taxes or just sales pre tax. connectivity issues. Doesnt work offline or on location. Lackluster managing of invoices on the app : doesnt help in fast intervention when in front of client if they quickly change their mind on something. overall doesnt help me in productivity but adds a workload that could be avoided if new features were created. updates shouldnt make the previous app version unusable. If there is an update during service it makes for yet another interruption in productivity and quality of the restaurant's service Review Source GS Gabrielle S. Owner Food & Beverages Used the software for: 2+ years ### "Small restaurant user" July 1, 2019 5.0 It's positive, I've worked with most big POS services in the past and this system is perfect for a smaller place like ours. No extra features that would pay for/otherwise not use. Customer service is super nice. Pros Simplified programming Ease to produce several types of reports Good tech support Cons Unable to customize (colour code) item buttons of place them in specific order on screens Several updates Limited options to pay for the koomi service (They only accept credit cards) Review Source TH Trevor H. Owner Food & Beverages Used the software for: 1-2 years ### "Koomi POS review " June 7, 2019 5.0 My over all experience is very good Pros The Support and that it’s paperless when sending orders to kitchen or bar Cons The disconnecting of the Koomi and Clover integration There is no liquor tax No photos for categories No option for mandatory prompts when entering items Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/) Reason for choosing MYR POS It’s paperless when running multiple iPads for kitchen and bar Support is five star Review Source GL Gabriel L. General Manager Restaurants Used the software for: 6-12 months ### "Some bugs in the beginning" November 19, 2019 3.0 Pros The back office is really convenient, has great reports and easy to use. Cons Had some bugs in the beginning (not that many) but that were really inconvenient for the work flow. Those problems took many months to get fixed. Alternatives considered [Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/) Reason for choosing MYR POS The price. Switched from [Veloce](https://www.capterra.com/p/160684/Veloce/) Needed extra POS and wanted a more up to date system. Review Source ML Martin L. Owner Hospitality Used the software for: 6-12 months ### "Great software for a coffee shop" June 1, 2022 5.0 Great experience so far. Pros I like the fact that this software was tailored specifically to coffee shops. They understand my business and make the system very user friendly. Cons I haven’t really found a feature I dislike it or anything essential missing. Review Source RS Rebecca S. Propriétaire Restaurants Used the software for: 2+ years ### "Avis" July 12, 2021 5.0 J'aime bien . Pros La facilité d'utilisation . C'est simple et efficace. Facile a expliquer au nouveau staff Cons Des fois, y'a des petits bogg et le systeme devient lent. Plusieurs mises a jour a faire. Reason for choosing MYR POS On me l'a référé particulièrement pour mon type d'entreprise, Café boutique Review Source CT Cristiana T. Associate Food & Beverages Used the software for: 6-12 months ### "Paul’s Pretzel" June 3, 2022 4.0 Overall good experience for a small business Pros Easy to use, easy to implement and vert straightforward training to use software Cons Very small company, not many transactions Review Source CFM Carl Frederic M. VP Food & Beverages Used the software for: 6-12 months ### "MYR POS usage" June 16, 2021 5.0 Pros Its Light, Simple to use and easy to learn Cons I think users should have more freedom in the backend to adjust certain things. Like Updating the KM Range for Deliveries etc. The Sales Report are sometimes complicated to understand Alternatives considered [Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/) Review Source CF Charles F. president Restaurants Used the software for: 1-2 years ### "Good review" June 16, 2021 3.0 Pros Easy to set up and use. Mostly intuitive and comprehensive Cons Can be complex to navigate when your inventory diversifies. Review Source KS Kiran S. Director of Finance & Administration Health, Wellness and Fitness Used the software for: 6-12 months ### "Wish customer service was better " June 3, 2022 3.0 Poor due to customer support not existing. Sad to see. Pros The reports on the admin portal are very helpful. We use them daily. Cons It seemed impossible to receive any customer support. Emails and calls went unanswered unless we followed up several times. Tried resolving the same issue for multiple days and ultimately just gave up. Features that were sold never materialized. Disappointing. Review Source TB Thomas B. President Food & Beverages Used the software for: 6-12 months ### "Koomi is good for a small operation" November 19, 2019 4.0 Pros Ease of adding products and services onto the Koomi POS. Cons We are not able to remove or add an item to a bill after we proceed with the pre-payment options (End bill function). Their is no way to void a transaction if a mistake was done with selecting a payment option. Alternatives considered [Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/) Reason for choosing MYR POS Price and size of equipment. Review Source HS Hillary S. Owner of Hilltary’s Food & Beverages Used the software for: 6-12 months ### "Terrible customer sery" November 20, 2018 2.0 Terrible service l. When you have a problem, there’s never really an agent there to help you 24/7! We had to close on the weekends since the software was down and there offices had no contact support on the weekends The software needs a better design platform and a 24/7 customer support agent. They are wuick to take your money but are gone when you need real help. The reports are not timed properly even if you set it up in the eastern time zone and you want the report at a certain time it wont send it to you untill 3-r hours Pros The only think I like is that it’s user friendly Cons Glitches Doesn’t communicate with the Mev It keeps disconnecting There is no system of colours Its hard to punch in food items as theres no proper distinction Forced to get the latest Ipad for a mediocre software Review Source MM Michel M. Owner Food & Beverages Used the software for: 6-12 months ### "The system that have everything you need for a good price" June 17, 2021 5.0 Very good and i am happy Pros Is very fast for my customer, we can follow our inventory. Is not expensive and the service is very easy to use Cons I would love to have a scanner for the products. Otherwise everything is good Review Source AV Andreas V. Owner Food & Beverages Used the software for: 6-12 months ### "Coffee bar" April 15, 2021 3.0 Its a constant work in progress Pros Looks sleek, easy to program, decent back office features Cons No inventory management Integration with clover is problematic taking away speed Bugs are long to fix and management treats you like its your fault until you get mad. Easy for employees to delete items and keep cash (so better for a non cash environment) Review Source MP Marc-Antoine P. Owner Restaurants Used the software for: 2+ years ### "Been using for 3 years" September 18, 2018 4.0 Koomi's really suited for samll service business like our coffee shop. It really helps efficiency and it take no counter space. Overall, it increases our customer experience. Pros Efficiency and user friendly interface that are using Ipads and Apps. Really convenient for samll spaces. Cons A few adjustment here and there but nothing that compromise the use of the software Review Source MC Mélanie C. entrepreneure Food & Beverages Used the software for: 1-2 years ### " tableau de bord" May 24, 2022 4.0 bonne Pros facile à utiliser pour changer et créer des catégories items prix etc etc Cons les rapports sont difficile à lire Maître etc etc Review Source Similar Products Featured