# Page 4 | MYR POS Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Page 4 - Is MYR POS the right Restaurant POS solution for you? Explore 115 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/174862/myr-pos/reviews

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MYR POS

4.5 (115)

[View alternatives](https://www.capterra.com/p/174862/myr-pos/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Page 4 - Reviews of MYR POS

## Showing most helpful reviews

Showing 76-100 of 115 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

FM

Francois M.  
Owner  
Food & Beverages  
Used the software for: 6-12 months

### "Easy tomise"

November 18, 2019

4.0

We received great support from Koomi and are able to customize the menu and reports.

Pros

Easy to install and use. Clear menu choices and multiple available reports

Cons

Inability to intergrate gift cards without the use of a third party

Alternatives considered

[Cluster POS](https://www.capterra.com/p/164617/Cluster-POS/)

Reason for choosing MYR POS

Better pricing

Review Source

TH

Tom H.  
Owner/Operator  
Restaurants  
Used the software for: 2+ years

### "KOOMI"

August 28, 2018

5.0

Pros

It’s easy and simple to use, new employees pick it up right away. It’s very efficient and speeds up transactions. It’s extremely reliable. Customer service is a phone call away. It’s a perfect situation.

Cons

Nothing really.. I have no complaints.

Review Source

Marie-Christine L.  
Conseillere en services  
Food & Beverages  
Used the software for: 1-2 years

### "Best software for a restaurant"

June 17, 2019

5.0

Easy to install, really reasonable price for what is does. I recommand to anyone who wants to run a small business or a cafe.

Pros

It is easy to use, updates are quick and always very useful.

Cons

Nothing, really. Its everything i need for work.

Review Source

EL

Emilie L.  
Founder  
Restaurants  
Used the software for: 2+ years

### "Coffee shop perfect "

September 13, 2018

5.0

Pros

You get a software with all the abilities you need for a cash register in a small shop at a perfect price.

Cons

Would like to be able to add more colors so that it's easier to find items on the menu.

Review Source

SB

Sophie B.  
Manager  
Restaurants  
Used the software for: 1-2 years

### "Strongly recommand!"

September 20, 2018

4.0

Excellent customer service! Great technical support when needed. The software is very userfriendly and easy to learn for new employes... We have been using Koomi for a year and a half now and we are so far very happy!

Pros

Very easy to use. Not expansive. Great customer service!

Cons

It would be interesting to be able to put (and it might be eventually?) quantities to the items. For invertory management.

Review Source

VR

Verified Reviewer  
Conseillere en services  
Food & Beverages  
Used the software for: Less than 6 months

### "A great app for its price"

December 4, 2018

4.0

Pros

Easy to use, we already had another software before and this is way more intuitive. The staff learns quickly how to use it.

Cons

Less options then some other software, like printing your daily report isnt possible from the app. You have to go to the backoffice.

Review Source

LP

Lucio P.  
Owner  
Restaurants  
Used the software for: 2+ years

### "Using Koomi for my bistro"

September 17, 2018

5.0

Great been using it for 2 years and subscribe to a year plan

Pros

That you could structure it the way you like it It’s easy to use

Cons

Can’t put orders per clients , only 1 bill or separate bills

Review Source

JM

Jean-Philippe M.  
Operation manager  
Entertainment  
Used the software for: Less than 6 months

### "Easy, simple, good value"

February 10, 2020

4.0

Overall, great software, easy to use, simple for the staff!

Pros

Easy to set up with admin log in, easy to use for my staff

Cons

To connect all the POS with the iPad, printer and clover, you absolutely need customer service to assist you. No option to add lock screen with multiple user, only one code for the boss and that's it unlike Maitre D where the staff have to put their code before punching the order.

Alternatives considered

[Clover](https://www.capterra.com/p/226864/Clover/)

Reason for choosing MYR POS

Simple and cheap for my business

Review Source

YM

Yacine M.  
President  
Restaurants  
Used the software for: Less than 6 months

### "Simple solution for small restaurant operation"

July 18, 2022

5.0

Great service, easy setup, good onboarding and documentation.

Pros

We opened a small café and wanted to keep ordering, table service, POS stuff simple. MYR is a counter service option with some table service options that was easy to implement. It does everything we need and costs a fraction of the typical restaurant POS systems.

Cons

The range of the network for table service is short - so it's a counter service option first.

Review Source

CR

Claudia R.  
Office Manager  
Food & Beverages  
Used the software for: Less than 6 months

### "Great program, very usefriendly"

June 7, 2019

4.0

Great service

Pros

Quite easy to navigate and user friendly

Cons

Colour coded section would be great for more visual references Back office, easier tally of multiple location

Alternatives considered

[Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)

Switched from

[Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)

New location opening and end of contract

Review Source

AK

Atul K.  
owner  
Restaurants  
Used the software for: 6-12 months

### "Simple and Fantastic, great"

July 17, 2020

5.0

Very responsive customer support.

Pros

Everything is integrated. All my data is in 1 place. The online ordering platform is amazing.

Cons

So far no complaints, they have addressed most of my problems.

Review Source

SS

Sam S.  
Vp  
Restaurants  
Used the software for: 6-12 months

### "Review "

November 16, 2018

5.0

We experienced a couple of technical issues but tech support is there. T Wedid have times that we're critical an fee had to do everything's by hand. It got rectified the next day but I guess that's the price to pay when everything is online.

Pros

Easy to use. Good. Takes less spaces since it's an iPad.

Cons

No features for groups reservation to add service fee extras.

Review Source

Response from MYR

November 19, 2018

Hello Sam, We do have an offline mode. If you would like to know how it works, please do call support and we will be happy to assist you!

MR

Marie R.  
Owner  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Koomi for everybody"

March 18, 2019

5.0

Pros

As we are not a restaurant, I could not speak about certain features which we don't need, but Koomi is very easy to use and can be useful for every kind of shop.

Cons

Support and tips could be more detailed on the website.

Review Source

HG

Hervé G.  
Owner  
Arts and Crafts  
Used the software for: 6-12 months

### "A very cool look and easy use"

November 18, 2019

5.0

I recommend it without any hesitation ... Overall experience very satisfactory

Pros

it's very simple to use and modern design

Cons

the loss of daily connection with Clover

Reason for choosing MYR POS

Shortest time for depositing money into our account

Review Source

MT

Mark T.  
Owner  
Food & Beverages  
Used the software for: 6-12 months

### "Koomi delivers"

November 17, 2018

5.0

Koomi has made it easy for communication from the order taker to the kitchen. Order errors have been eliminated.

Pros

Easy to use, reliable and support is constantly adding new features

Cons

Nothin really comes to mind. No problems.

Review Source

SM

Sumbul M.  
Owner/president  
Food & Beverages  
Used the software for: Less than 6 months

### "New users"

July 25, 2021

5.0

Easy to use and train staff Very happy!

Pros

Easy to setup Easy to implement Easy to add/modify/delete entries

Cons

Would like to see sale of total items somewhere on the pos and not just in the application

Alternatives considered

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)

Reason for choosing MYR POS

Price Customer service

Review Source

LS

Laurel S.  
Owner  
Food & Beverages  
Used the software for: Less than 6 months

### "Cumbersome"

September 18, 2020

3.0

Good customer service upfront, little support since. Confusing for older users

Pros

Integrates with MEV device in Quebec, dashboard is straightforward

Cons

Too many buttons to press to cash out, doesn't integrate with my payment processor, expensive, only works on ipads

Alternatives considered

[Square Point of Sale](https://www.capterra.com/p/275802/Square-Point-of-Sale/)[Clover](https://www.capterra.com/p/226864/Clover/)

Reason for choosing MYR POS

Didn't integrate with MEV seamlessly

Review Source

SB

Simon B.  
Owner  
Restaurants  
Used the software for: Less than 6 months

### "User friendly"

November 21, 2019

4.0

Pros

It is very easy to use, we have frequent updates, don’t need a very elaborate training to use it, everybody can use it

Cons

MEV disconnect frequently Have to reconnect the clover (paiement machine) at least once every three days

Alternatives considered

[Square Virtual Terminal](https://www.capterra.com/p/190305/Square-Payments-Processing/)[Lightspeed Retail](https://www.capterra.com/p/120491/Lightspeed-Retail/)

Reason for choosing MYR POS

Price, sale executives’ professionalism

Review Source

QZ

Qishen Z.  
Marketing Director  
Hospitality  
Used the software for: 6-12 months

### "Easy to use"

August 28, 2020

5.0

Pros

In general, Koomi is very easy to operate and get used to.

Cons

Reporting system sometimes can be confusing.

Review Source

MM

Mitch M.  
Owner  
Food & Beverages  
Used the software for: Less than 6 months

### "A nightmare"

July 2, 2019

1.0

Pros

Simple and intuitive. Buttons are easy to find. That's about it.

Cons

Unreliable. We were promised ease of use and connection with POS terminals but it has been everything but easy. I have personally lost 5-10 hours of wasted time not to mention lost sales because of terminals not working.

Review Source

JR

Jason R.  
Director of Sales  
Financial Services  
Used the software for: Less than 6 months

### "Easy to use"

June 7, 2022

5.0

It was very easy to get set up with MYR POS. Their sales and install team makes it seamless.

Pros

MYR POS is great for quick service restaurants. Very user friendly and cost effective.

Cons

It took a little longer than expected for receive the hardware but well worth the wait.

Reason for choosing MYR POS

Easy to use and cost effective.

Review Source

DR

Dominique R.  
co propriétaire  
Restaurants  
Used the software for: Less than 6 months

### "Satisfaction"

August 5, 2020

4.0

très bien

Pros

Le personnel est très sympathique et disponible

Cons

Certaines options qui pourrait être très utile ne sont pas disponible

Reason for choosing MYR POS

oui

Switched from

[Maitre'D](https://www.capterra.com/p/67512/MaitreD-POS/)

Pour avoir un système plus à jour

Review Source

TM

Tonathiu M.  
Owner  
Restaurants  
Used the software for: Less than 6 months

### "Pretty useful and affordable!"

June 19, 2021

4.0

Pros

It’s easy to use and has most of the critical features you would use in a restaurant

Cons

It’s a bit confusing and doesn’t have that much of options when speaking about statistics

Review Source

MG

Marie G.  
Owner Operator  
Food & Beverages  
Used the software for: Less than 6 months

### "Koomi POS review "

November 12, 2019

5.0

It’s been great soo far. Some glitches on daily use that still have to be worked out and need to contact customer support.

Pros

Ease of set up. Great communication with customer care.

Cons

Not in person training (telephone training)

Reason for choosing MYR POS

Customer service was great with koomi and is made for the industry we run

Review Source

SP

Samuel P.  
Boss  
Food & Beverages  
Used the software for: 6-12 months

### "Best pos software for a coffee shop!"

September 7, 2018

5.0

Pros

Information is all in the cloud. You can access everything from any browser.

Cons

Interface could be more compact. Other than that, everything is super!

Review Source

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