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SMAX IT Service Management (ITSM) software by OpenText is an IT service management solution that provides capabilities for IT service desk, incident management, problem management, change management, knowledge management, request fulfillment, and more. The software aims to help IT teams deliver efficient services and superior user experiences.
Provider
OpenText
Located In
Canada
Foundation
2004
Open API
Unverified
Deployment
Cloud, SaaS, Web-Based
Support
Chat, Phone Support, Email/Help Desk, Knowledge Base
IT service managers, IT help desk technicians, IT support specialists, IT asset managers, enterprise service managers, HR service managers, business operations managers, and procurement managers.
Content Source: SMAX
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