# Best OpenText Universal Discovery and CMDB Alternatives 2026 | Capterra

> Looking for alternatives to OpenText Universal Discovery and CMDB? Find out how OpenText Universal Discovery and CMDB stacks up against its competitors with real user reviews, pricing information, and what features they offer.

Source: https://www.capterra.com/p/174872/UCMDB-CM/alternatives

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# Alternatives to OpenText Universal Discovery and CMDB

[2.0 (2)](https://www.capterra.com/p/174872/UCMDB-CM/#reviews)

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## Top OpenText Universal Discovery and CMDB Alternatives

OpenText Universal Discovery and CMDB

* * *

Starting from:

$0

Pricing Model:

Per Feature

* * *

Overall Rating:

[2.0 (2)](https://www.capterra.com/p/174872/UCMDB-CM/#reviews)

Ease of Use

1.5

Customer Service

4.0

Features

3.0

Value for Money

1.5

* * *

Starting from:

$19/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.5 (733)](https://www.capterra.com/p/132997/Freshservice/reviews/)

Ease of Use

4.6

Customer Service

4.6

Features

4.3

Value for Money

4.4

* * *

Starting from:

$29/Per Month

Pricing Model:

Per User

* * *

Overall Rating:

[4.7 (140)](https://www.capterra.com/p/144825/BOSS-Solutions/reviews/)

Ease of Use

4.5

Customer Service

4.8

Features

4.4

Value for Money

4.7

* * *

Starting from:

Not provided by vendor

Pricing Model:

Not provided by vendor

* * *

Overall Rating:

[4.6 (38)](https://www.capterra.com/p/157754/Asset-Sonar/reviews/)

Ease of Use

4.5

Customer Service

4.6

Features

4.5

Value for Money

4.5

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All OpenText Universal Discovery and CMDB Alternatives

At a Glance

Top Alternatives for OpenText Universal Discovery and CMDB

-   [Freshservice](#product_0960079d-3ea9-4062-8064-a6d200b42fbe)
-   [BOSSDesk](#product_c5ef1c3a-c29e-4261-8f73-a7f3006f583d)
-   [AssetSonar](#product_bb60bbe8-1a9f-436f-bc8d-a6e3010f82f9)
-   [Cloudaware](#product_54535964-54b7-4741-82ff-a70e0069713b)
-   [ServiceNow](#product_b9bd8986-a0b0-49a2-adc9-a6d200b676d1)

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by CloudAware

[4.0 (3)](https://www.capterra.com/p/159195/CloudAware/#reviews)

See every asset, everywhere. Gain real-time visibility across cloud and on-prem environments with a fully automated CMDB discovery. [Learn more about Cloudaware](https://www.capterra.com/p/159195/CloudAware/)

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## [ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)

by ServiceNow

[4.5 (350)](https://www.capterra.com/p/254088/ServiceNow/reviews/)

CMDB solution that offers infrastructure visibility helping teams make informed decisions via an accurate record system. [Learn more about ServiceNow](https://www.capterra.com/p/254088/ServiceNow/)

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## [AWS Config](https://www.capterra.com/p/205398/AWS-Config/)

by Amazon Web Services

[4.6 (45)](https://www.capterra.com/p/205398/AWS-Config/reviews/)

Config Tool from AWS is a cloud-based that helps businesses assess, audit, and evaluate multi-account AWS environments. [Learn more about AWS Config](https://www.capterra.com/p/205398/AWS-Config/)

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## [Device42](https://www.capterra.com/p/144214/Device42/)

by Freshworks

[4.8 (66)](https://www.capterra.com/p/144214/Device42/reviews/)

ITAM Software: Track complete hardware & software asset life-cycles, licenses, contracts, certificates, renewal reminders, and more! [Learn more about Device42](https://www.capterra.com/p/144214/Device42/)

Compare

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## [TOPdesk](https://www.capterra.com/p/127562/TOPdesk/)

by TOPdesk

[4.4 (111)](https://www.capterra.com/p/127562/TOPdesk/reviews/)

TOPdesk helps busy service teams handle incoming requests, automatically assign tasks to the right people, and see who's doing what. [Learn more about TOPdesk](https://www.capterra.com/p/127562/TOPdesk/)

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## [iTOP](https://www.capterra.com/p/163429/ITOP/)

by Combodo

[4.1 (12)](https://www.capterra.com/p/163429/ITOP/reviews/)

Full visibility and control over your IT configuration items. Manage relationships between various CIs. [Learn more about iTOP](https://www.capterra.com/p/163429/ITOP/)

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## [ky2help](https://www.capterra.com/p/196043/ky2help/)

by Kyberna

[4.3 (21)](https://www.capterra.com/p/196043/ky2help/reviews/)

ky2help® in combination with the personal 360 degree service by the manufacturer, that's unique! [Learn more about ky2help](https://www.capterra.com/p/196043/ky2help/)

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## [Faddom](https://www.capterra.com/p/201265/Faddom/)

by Faddom

[4.8 (20)](https://www.capterra.com/p/201265/Faddom/reviews/)

Visualize all network connections in minutes, with no agents and no installations. Perfect for segmentation and troubleshooting. [Learn more about Faddom](https://www.capterra.com/p/201265/Faddom/)

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## [Inserve](https://www.capterra.com/p/203908/Inserve/)

by Inserve

[4.7 (29)](https://www.capterra.com/p/203908/Inserve/reviews/)

Inserve offer business software especially made for Managed Service Providers. [Learn more about Inserve](https://www.capterra.com/p/203908/Inserve/)

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## [Motadata ServiceOps](https://www.capterra.com/p/153905/Motadata/)

by Motadata

[4.6 (50)](https://www.capterra.com/p/153905/Motadata/reviews/)

Motadata ServiceOps is an AI-enabled ITSM platform to streamline business processes with complete ESM capabilities. [Learn more about Motadata ServiceOps](https://www.capterra.com/p/153905/Motadata/)

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## [ServiceTonic](https://www.capterra.com/p/112516/ServiceTonic/)

by ServiceTonic

[4.6 (8)](https://www.capterra.com/p/112516/ServiceTonic/#reviews)

Powerful, flexible and easy-to-manage Web-based help desk, issue tracking and service management software. [Learn more about ServiceTonic](https://www.capterra.com/p/112516/ServiceTonic/)

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## [Firefly](https://www.capterra.com/p/10009059/Firefly/)

by Firefly

[5.0 (2)](https://www.capterra.com/p/10009059/Firefly/#reviews)

Firefly is a cloud infrastructure automation platform that helps platform and DevOps teams automate, manage and govern their cloud. [Learn more about Firefly](https://www.capterra.com/p/10009059/Firefly/)

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Software Found In

-   [CMDB Software](https://www.capterra.com/cmdb-software/)
-   [Configuration Management Tools Software](https://www.capterra.com/configuration-tools-software/)