Simple IT Helpdesk

Who Uses This Software?

It companies.

Average Ratings

  • Overall
  • Ease of Use
  • Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Pricing Details
    Contact Iconet for pricing details
  • Free Version
  • Deployment
    Cloud, SaaS, Web
  • Training
  • Support
    Business Hours

Vendor Details

  • Iconet
  • simple-it-helpdesk.com/en/
  • France

About Simple IT Helpdesk

Web application on premise with ticketing and inventorying systems for IT businesses.


Simple IT Helpdesk Features

  • Alerts/Escalation
  • Automated Routing
  • Customizable Branding
  • Document Storage
  • Email Integration
  • Interaction Tracking
  • IT Asset Management
  • Knowledge Base Management
  • Multi-Channel Communication
  • Network Monitoring
  • Real-time Chat
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Ticket/Issue Tracking

Simple IT Helpdesk Reviews

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