--- title: "easyinbound Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about easyinbound Software - reviews, pricing plans, popular comparisons to other VoIP products and more." source_url: "https://www.capterra.com/p/174906/easyinbound/" page_type: "product" language: "en" --- # easyinbound Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 14, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) easyinbound ## What is easyinbound? It provides Australian 1300 and 1800 numbers, virtual receptionist services, and live answering services for businesses. The software offers quick activation of new numbers within 4 hours, call routing features like time-of-day routing, call analytics, voicemail, call whisper, call recording, and more. It highlights its Australian-based support team, no long term contracts, and competitive rates without hidden fees. ## What is easyinbound used for? [Cloud PBX](https://www.capterra.com/cloud-pbx-software/)[Telephony](https://www.capterra.com/telephony-software/)[Call Recording](https://www.capterra.com/call-recording-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $10 Per User, Per Month Free trial not available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for easyinbound?[Manage this product listing](https://www.g2.com/products/easyinbound/claim_requests/new?auto=true) ## easyinbound Overview Updated September 2026 AI summary easyinbound is a cloud-based VoIP solution designed for businesses of all sizes seeking to manage inbound calls efficiently. It provides features such as automatic call distribution, call routing, IVR menus, voice mail, and call recording, with optional fax management. Accessible via web or SaaS deployment, it supports teams needing reliable call handling and message capture. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### easyinbound 4.8 (4) VS. [4.2 (466)](https://www.capterra.com/p/184709/Aircall/reviews/) Starting Price $10 Per User, Per Month Starting Price $40 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (4) Ease Of Use 4.4 (459) Value For Money 5.0 (4) Value For Money 3.9 (339) Customer Service 5.0 (4) Customer Service 4.1 (362) ## easyinbound alternatives [4.4 (512)](https://www.capterra.com/p/180158/Twilio-Communications-Platform/reviews/) Starting price $0.01 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.4 (468)](https://www.capterra.com/p/158704/3CX/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.0 (46)](https://www.capterra.com/p/251900/Zoho-Voice/reviews/) Starting price $34.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 76% of reviewers rated it above 4 stars Highest Rated [4.7 (41)](https://www.capterra.com/p/215555/Clarity-Business-Phone-System/reviews/) Starting price $18.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars ## FAQs about easyinbound Overview ### What company size and specific industries is easyinbound built for? easyinbound is designed for Australia-based small businesses, startups, and established businesses, as well as teams in marketing, customer support, and call centers. It also fits tradesmen who need a phone management solution for handling inbound calls and customer inquiries. Features and Usability ### What are the key features of easyinbound? easyinbound offers voice mail, automatic call distribution, call routing, and ring groups for handling inbound calls. It also includes IVR for caller menu routing, call recording and recording tools for capturing conversations, plus fax management and reporting/analytics for tracking call activity. Getting Started and Support ### What training and onboarding options does easyinbound offer? easyinbound provides live online training and documentation for teams getting started. Live online sessions support guided setup and direct instruction, while documentation offers written reference material for self-paced review and step-by-step checking of product features and processes. Getting Started and Support ### What customer support options does easyinbound offer? easyinbound provides 24/7 live rep support and chat support. These channels give users direct access to help at any time through real-time assistance. No reviewer feedback about support experience is available, so customer sentiment on response speed or helpfulness cannot be summarized. ## Features AI summary Based on 181 VoIP reviews Capterra reviewers highlight these as the features buyers care about most when choosing Cloud PBX software: - **Call Routing** (**59%** of reviewers rated this feature as critical) - **Communication Management** (**52%**) - **Caller ID** (**45%**) easyinbound supports **Call Routing**, which helps businesses direct incoming calls to the right person or team more efficiently. However, it does not include **Communication Management** or **Caller ID**. Instead, it offers **Voice Mail** (**40%**), another feature reviewers see as important. Together, these capabilities help teams manage call flow more effectively and make sure customer messages are captured when live answers are not available. Call Routing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Sends voice calls to a specific queue based on predetermined criteria API Application programming interface that allows for integration with other systems/databases Automatic Call Distribution Distribute/route/connect calls Call Conferencing Facilitate virtual conferences that connect multiple people remotely Call Recording Record the audio of phone conversations for quality assurance purposes IVR Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response easyinbound 11 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Automatic Call Distribution: Distribute/route/connect calls - Call Conferencing: Facilitate virtual conferences that connect multiple people remotely - Call Recording: Record the audio of phone conversations for quality assurance purposes - Call Routing: Sends voice calls to a specific queue based on predetermined criteria - IVR: Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response - Online Voice Transmission: Transmit voice and other information digitally - Recording: Record live video calls to play later - Reporting/Analytics: View and track pertinent metrics to find patterns and gain insights from data - Unified Communications: Consolidate and integrate communication tools as one platform or entity to enhance business communication and collaboration - Voice Mail: Computer-based system that allows users to send and receive voice messages --- Get Advice We can help you find the software with the features you need. Features 4.5 (4) 4.5 Based on 4 reviews ## Pricing Value for money 5.0 (4) Basic $10.00 Per User,Per Month Value for money 5.0 (4) 5.0 Based on 4 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (4) 5.0 Based on 4 reviews ## User reviews Overall rating 4.8 Based on 4 reviews Filter by rating 5(3) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent RB Richard B. CEO Information Technology and Services ### "Easyinbound has everything I need" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 14, 2022 Pros Easy to reroute the number. The reports list everything I need for monitoring call activity. Cons There is nothing I do not like about this. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JS James S. Director Health, Wellness and Fitness ### "Phone" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 26, 2019 I have found them to be friendly, helpful and always prompt with their responses. Pros I have found this system very easy to use. Cons I have not found any problem with the system. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MB Michael B. Chiropractor Health, Wellness and Fitness ### "Great service, easy set up and great product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 16, 2019 Can't fault Pros Extremely easy to set up and use. Please with product and customer service. Cons Nil Cons highly recommend Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JM Jessie M. Owner Computer & Network Security ### "Great service " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 14, 2018 I've been using this service for a little over a couple of months . I use my initial 1300 number with easy-inbound and buddy it up with a virtual PBX using Asterix . Works very well . Pros Easy setup , great choice of 1300 numbers . Cons Can improve on the terminologies for beginners . Possibly a setup guide sent to user by default . Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.