# easyinbound Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about easyinbound Software - reviews, pricing plans, popular comparisons to other Cloud PBX products and more. Source: https://www.capterra.com/p/174906/easyinbound --- # easyinbound Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on August 24, 2025 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) easyinbound ## What is easyinbound? It provides Australian 1300 and 1800 numbers, virtual receptionist services, and live answering services for businesses. The software offers quick activation of new numbers within 4 hours, call routing features like time-of-day routing, call analytics, voicemail, call whisper, call recording, and more. It highlights its Australian-based support team, no long term contracts, and competitive rates without hidden fees. ## What is easyinbound used for? [Cloud PBX](https://www.capterra.com/cloud-pbx-software/)[Telephony](https://www.capterra.com/telephony-software/)[Call Recording](https://www.capterra.com/call-recording-software/) Top alternative Featured Overall rating Based on 4 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $10 Per User, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for easyinbound?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://easyinbound.com.au/&name=easyinbound) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### easyinbound 4.8 (4) VS. [4.8 (325)](https://www.capterra.com/p/29589/CallCenterNOW/reviews/) Starting Price $10 Per User, Per Month Starting Price $25 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (4) Ease Of Use 4.8 (324) Value For Money 5.0 (4) Value For Money 4.7 (251) Customer Service 5.0 (4) Customer Service 4.8 (316) ## easyinbound alternatives [4.2 (997)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting price $69.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 82% of reviewers rated it above 4 stars [4.4 (467)](https://www.capterra.com/p/158704/3CX/reviews/) Starting price $350.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.7 (1,786)](https://www.capterra.com/p/102188/LiveAgent/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.7 (881)](https://www.capterra.com/p/169627/RingOver/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars ## FAQs about easyinbound Overview ### What company size and specific industries is easyinbound built for? easyinbound is designed for Australia-based small businesses, startups, and established businesses, especially those with customer support, marketing, trades, or call center operations. It suits teams that need inbound call handling across service-focused and sales-oriented organizations. Features and Usability ### What are the key features of easyinbound? easyinbound offers voice mail as a core feature, plus call handling tools including automatic call distribution, call routing, ring groups, and IVR. It also includes call recording, fax management, recording, and reporting/analytics for capturing, organizing, and reviewing inbound communications. Talk to an expert ### More questions? Ask our experts Getting Started and Support ### What training and onboarding options does easyinbound offer? easyinbound provides live online training and documentation for teams getting started. Live online sessions support guided setup and feature walkthroughs, while documentation gives written reference material for self-paced review and ongoing access to setup instructions and product details. Getting Started and Support ### What customer support options does easyinbound offer? easyinbound provides 24/7 live rep and chat support. These channels give users direct access to help at any time, but no reviewer feedback is available here to describe response speed, helpfulness, or common support frustrations. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Call Routing 5.0 (1) 100.00% of 1 reviewers that rated this feature as important or highly important Sends voice calls to a specific queue based on predetermined criteria Automatic Call Distribution Distribute/route/connect calls Call Recording Record the audio of phone conversations for quality assurance purposes IVR Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Recording Record live video calls to play later Reporting/Analytics View and track pertinent metrics to find patterns and gain insights from data easyinbound 7 features Distribute/route/connect calls Record the audio of phone conversations for quality assurance purposes Sends voice calls to a specific queue based on predetermined criteria Read and accept a combination of touch tone keypad selections and voice inputs and provide the appropriate prerecorded voice response Record live video calls to play later View and track pertinent metrics to find patterns and gain insights from data Computer-based system that allows users to send and receive voice messages Get Advice We can help you find the software with the features you need. Features 4.5 (4) 4.5 Based on 4 reviews ## Pricing Value for money 5.0 (4) Basic $10.00 Per User,Per Month Value for money 5.0 (4) 5.0 Based on 4 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (4) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (4) 5.0 Based on 4 reviews ## User reviews Overall rating 4.8 Based on 4 reviews Filter by rating 5(3) 4(1) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent RB Richard B. CEO Information Technology and Services ### "Easyinbound has everything I need" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 14, 2022 Pros Easy to reroute the number. The reports list everything I need for monitoring call activity. Cons There is nothing I do not like about this. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JS James S. Director Health, Wellness and Fitness ### "Phone" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 April 26, 2019 I have found them to be friendly, helpful and always prompt with their responses. Pros I have found this system very easy to use. Cons I have not found any problem with the system. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. MB Michael B. Chiropractor Health, Wellness and Fitness ### "Great service, easy set up and great product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 16, 2019 Can't fault Pros Extremely easy to set up and use. Please with product and customer service. Cons Nil Cons highly recommend Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JM Jessie M. Owner Computer & Network Security ### "Great service " 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 November 14, 2018 I've been using this service for a little over a couple of months . I use my initial 1300 number with easy-inbound and buddy it up with a virtual PBX using Asterix . Works very well . Pros Easy setup , great choice of 1300 numbers . Cons Can improve on the terminologies for beginners . Possibly a setup guide sent to user by default . Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.