# Aline Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about Aline Software - reviews, pricing plans, popular comparisons to other Home Health Care products and more. Source: https://www.capterra.com/p/174910/Aline --- # Aline Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. Independent research methodology Capterra’s researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/) [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Aline ## What is Aline? The Aline suite tackles senior living's most complex challenges in a single, user-friendly platform customized to support your business processes. Aline unites critical workflows— from sales and marketing, operations, leasing, billing, and payments, to resident care and accounting — which together drive occupancy and revenue growth, while enabling a better workday for staff. Purpose-built for senior living, Aline reduces administrative work, improves productivity, ensures process consistency, and controls, and frees up time for staff to engage with residents. Uncover opportunities to get outsized returns with real-time visibility into community and portfolio performance via real-time performance dashboards and reports. An Aline partnership includes on-demand and in-person training, and dedicated onboarding and customer success teams. ## What is Aline used for? [Assisted Living](https://www.capterra.com/assisted-living-software/)[Sales Tracking](https://www.capterra.com/sales-tracking-software/)[Nursing Home](https://www.capterra.com/nursing-home-software/) Top alternative Featured Overall rating Based on 12 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Aline?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://alineops.com/&name=Aline) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Aline 4.5 (12) VS. [4.7 (154)](https://www.capterra.com/p/90493/ECP/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.1 (12) Ease Of Use 4.7 (154) Value For Money 4.5 (11) Value For Money 4.5 (125) Customer Service 4.3 (12) Customer Service 4.9 (151) ## Aline alternatives [4.7 (63)](https://www.capterra.com/p/209867/Senior-Living-Core-Platform/reviews/) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars [4.6 (37)](https://www.capterra.com/p/248496/Service-Minder/reviews/) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 89% of reviewers rated it above 4 stars [4.6 (5,150)](https://www.capterra.com/p/153140/Connecteam/reviews/) Starting price $29.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.4 (18,777)](https://www.capterra.com/p/61368/Salesforce/reviews/) Starting price $25.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/174910/Aline/alternatives/) ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Charting 5.0 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. HIPAA Compliant 4.3 (3) 0.00% of 3 reviewers that rated this feature as important or highly important Compliant with HIPAA, which sets standards for sensitive patient data protection Patient Records Management 4.3 (3) 33.33% of 3 reviewers that rated this feature as important or highly important Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details Activity Dashboard 4.5 (2) 100.00% of 2 reviewers that rated this feature as important or highly important Dashboard to view the status of ongoing processes, identify current incidents and track past activities Mobile Access 4.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Access software remotely via mobile devices Scheduling 3.5 (2) 0.00% of 2 reviewers that rated this feature as important or highly important Plan availability and assign specific time slots for tasks and resources Aline 99 features Define levels of authorization for access to specific files or systems Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Handle the registration and admission process for existing and new students System alerts about the need to escalate an issue or request Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Schedule appointments via a calendar Creation, administration, and evaluation of assessments or tests Identify a particular segment of population based on specific criteria and customize your efforts to attract their attention Create, manage, and send invoices or bills to customers Track and manage schedules and meetings via an integrated calendar Notifications/alerts for upcoming events or tasks Collects essential call data such as call origin, call destination, call length, and other transaction details Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Manage the treatment plan and coordination between care providers and patients with special health care needs Manage patient documentation describing all clinical interactions, diagnoses, procedures, medications, etc. Communicate using direct chat or messages within the system Any form of examination or diagnosis performed for the purpose of medical treatment. Leave comments and notes on documents for others to view Manage and track all internal and external communication conducted via calls, email, text, or chat Track and manage adherence to policies for any service, product, process, or supplier Manage, organize, and store contact information Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Add customized logos and colors to align with company branding Customize data fields to support various needs and use cases Customize contracts and forms to collect specific information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Digitally sign online documents Manage, store and organize emails within the system or via third-party apps Create and send email blasts/campaigns Pre-made examples and templates for emails Create and securely store digital patient records Predefined actions automatically performed on the occurance of specific events Plan events and/or activities Public or private sharing of digital files such as documents, audio/video, images, and more Plan, manage, and track the financial activities of an individual or organization Specifically for long term care providers Specifically for nursing homes Form predictions based on past and present data/trends Establish measurable goals and objectives and track their progress over a specific period of time Compliant with HIPAA, which sets standards for sensitive patient data protection Manage the care, assistance, or services that take place in patient's home Manage and track all disruptions and incidents Track interaction history by documenting conversations for contacts Incorporation of a chat or messaging system within an organization's internal communication infrastructure Captures invoice data and maintains comprehensive records for auditing and reporting purposes Store information about leads or contacts and track, manage and nurture them throughout the sales process Score a lead on their quality or likelihood to buy based on certain behaviors Score a lead based on quality or likelihood to buy/convert based on predetermined criteria Boards that use custom metrics to show how leading performers compare to other individuals/teams Ability to chat online in real time Automate workflows and trigger campaigns based on customer actions Meal and snack planning, scheduling and distribution Records of patients' medical history Access to patient medication history data Access software remotely via mobile devices Access the system via a mobile application Allow communication between the company and patients via messages, SMS, emails, phone, and more Patients can register for appointments in advance online Managing and tracking patient health, progress, communication, and treatment plans Managing different types of patient records, including paper documents, digital files, billing information, and scheduling details A set of indicators that tracks the performance of networks, applications, systems, teams, etc. Track and organize physician schedules and pertinent information Track the progress of long term goals, campaigns, and opportunities, for sales, projects, business ventures etc. System of devices or tools that help perform, test and capture patients' diagnostics in real-time Predict future data based on historical data sets Streamlining repetitive tasks and activities through automated and predefined workflows Present a catalog of inventory that customers can view Tools designed to streamline the process of lead generation and management for sales teams Generate quotes or estimates for customers Receive system updates as soon as any changes are made Ability to record, store, update, and retrieve information Log and store the source of contacts/leads Log and store the source of contacts/leads Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Monitor sales and make necessary adjustment in order to increase demand and revenue Set & manage permission levels based on user roles and restrict access to only authorized individuals Pipeline view and tracking lead status Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Group leads or contacts based on their specific characteristics Online portal through which end users can access the system, manage tasks, or obtain information Integrate with social media platforms such as Facebook, Twitter, LinkedIn, etc. Schedule shifts for staff/employees, track hours worked, and manage staff payroll Scheduling capabilities for employees to view shift-times and employers to schedule staff accordingly Create, manage and track all task activities and progression Track and manage the scheduling of tasks Organize customer data and accounts by user or geography Set up connections to third-party platforms to improve business processes Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Creating, assign, and track jobs and/or tasks for work orders Create, design and manage workflows for repetitive tasks Get Advice We can help you find the software with the features you need. Features 4.3 (12) 4.3 Based on 12 reviews ## Pricing Value for money 4.5 (11) ### Starting price Contact vendor for pricing Free trial not available Value for money 4.5 (11) 4.5 Based on 11 reviews ## Integrations [ Mailchimp](https://www.capterra.com/p/110228/MailChimp/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Docusign](https://www.capterra.com/p/121506/Docusign/)[ HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[ Google Calendar](https://www.capterra.com/p/213340/Google-Calendar/)[ ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Meta for Business](https://www.capterra.com/p/213257/Facebook/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.3 (12) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.3 (12) 4.3 Based on 12 reviews ## User reviews Overall rating 4.5 Based on 12 reviews Filter by rating 5(8) 4(2) 3(2) 2(0) 1(0) Mentioned topic Sorted by most recent PM Paula M. Regional Director of Sales and Operations Hospital & Health Care ### "New Reporting Features are Appreciated/Needed" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 29, 2024 Since the merge it has been very good. I appreciate the new features, training that is offered to our new staff, plus my continued training. I value the ability to gather information very quickly to share with our management team. Pros I truly appreciate the added reports that Aline has brought to us from the merge with Enquire. The ease of use on the reporting. I am able to get a quick snapshot of traffic, follow up activity, lead to speed, tour to occupancy. All important to our Team. I do a weekly management level report and share the stats from the reports weekly. Cons Occasionally, response time for an issue a community is having is lengthy. Switched from [Yardi Breeze](https://www.capterra.com/p/164741/Yardi-Breeze/) I requested as I believe that is a conflict of interest since we get leads from them. The CRM was not adaptable to the information we need or level of reporting we need. Reasons for choosing Aline We chose Enquire that merged with Aline. A positive thing! Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JD John D. eldercare advisor Hospital & Health Care ### "Easy Peasy" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 26, 2024 I have been very pleased and always learning something new. Pros I love how user friendly Aline is and that their support staff are great. Cons I really can't think of anything that i would consider a Con in using Aline. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. KR Karina R. Director of Sales and Marketing Hospital & Health Care ### "Sales user" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 5/10 July 17, 2024 Pros Good CRM for tracking appointments, and logging notes Cons unable to see amount of activities per day Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RA Rodney A. Pre Cert Coordinator Hospital & Health Care ### "Aline review" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 July 17, 2024 Pros Ease of use. Notifications in email is great. Cons There really isn't any that i can think of Switched from [Referral Manager](https://www.capterra.com/p/237225/Referral-Manager/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LC Lynda C. Community Relations Director Hospital & Health Care ### "Portola Gardens Review" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 July 12, 2024 It helps me organize my day and plan for future appointments. It also gives me insight as to the prospects needs and income. Pros Quick emails so that I can respond to the prospect in a timely fashion. Detailed health care and move in information. Cons Scheduling tours without contacting me as to my availability. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. LA Lindsy A. Resident Services Director Hospital & Health Care ### "Enquire " 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 3.0 3.0 Likelihood to Recommend 7/10 November 23, 2023 Pros It is vital to track activities, schedule upcoming tasks, and keep track of the correspondence that occurs with a prospect. Cons Some of the navigation is difficult, I feel like things are clunky and it be more streamlined. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SK Sidiki K. Directeur des Systèmes d'information Information Services ### "Inquire CRM: A powerful tool to effectively manage your customer relationship" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 March 20, 2023 Inquire CRM is a very complete and powerful customer relationship management tool, which offers a wide variety of features to help companies manage their interactions with customers effectively. The software helps store and manage all customer information in one place, automate tasks, track the full sales cycle, personalize interactions with each customer, and generate detailed reports and analytics.Although the cost of Inquire CRM may be a barrier for some businesses, its wide range of features makes it a powerful and effective customer relationship management tool. The ability to customize the user interface to meet the specific needs of each business is a major advantage, as is the ease with which the software can be integrated with other tools.Although the learning curve for Inquire CRM can be steep for some users, its use can be quickly mastered with the proper training. Customer support, though limited, may be sufficient for most businesses, and the availability of online documentation can also help users troubleshoot issues.Overall, Inquire CRM is a great customer relationship management tool for businesses of all sizes and in all industries. The software's advanced features, coupled with its ease of use, make it a solid choice for companies looking to improve their customer relationship management and increase their productivity. Pros Inquire CRM is an extremely powerful customer relationship management tool that offers a wide range of features to improve business productivity. Here are some of the key benefits I have identified when using this software:Centralized customer relationship management: Inquire CRM allows all customer information to be stored and managed in one place, allowing you to better understand each customer's needs and personalize interactions with them.Automation of tasks: Inquire CRM offers automation of tasks, such as managing emails, scheduling appointments and creating reports, which saves time and focuses on higher value tasks .Sales Tracking: Inquire CRM tracks the entire sales cycle, from lead generation to closing the sale, helping to better understand the sales process and optimize results.Personalization: Inquire CRM offers advanced personalization features that allow businesses to personalize interactions with each customer based on their specific needs.Reporting and Analytics: Inquire CRM offers advanced reporting capabilities, allowing businesses to measure and analyze their performance and optimize their sales strategy.Overall, Inquire CRM is an excellent CRM tool that offers a wide range of features to improve business productivity and results. I highly recommend it to all companies looking to improve their customer relationship. Cons Although the Inquire CRM software has many useful features for customer relationship management, I have also identified a few drawbacks that can hinder its use. Here are some of the negative points that I noticed during my use of the software:High cost: The cost of Inquire CRM is quite high, which can be a barrier for small businesses looking to reduce their expenses.Steep learning curve: Learning how to use Inquire CRM can take some time due to its steep learning curve and the complexity of some features.Limited customization: Although Inquire CRM offers advanced customization features, it can be difficult to fully customize the user interface to meet the specific needs of each business.Limited Customer Support: Customer support can be limited and difficult to obtain, which can be problematic if you have a problem or need technical assistance.Limited integration with other tools: Inquire CRM's integration with other tools may be limited, which can be a drawback for companies that already use third-party tools for their CRM.Overall, Inquire CRM can be a useful tool for CRM, but there are also downsides to consider before deciding to use it. Businesses should carefully consider their needs and budget before deciding to invest in this software. Switched from [Viber](https://www.capterra.com/p/180348/Viber/) Alternatives considered [QuickBooks Desktop](https://www.capterra.com/p/212058/QuickBooks-Desktop-Pro/) Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Executive Director Health, Wellness and Fitness ### "Great System Flow -- Improved Sales" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 12, 2019 My marketing team grumbled at learning something new ... but learned it quickly. It is easy to use to it has increased their compliance with entering activity. It has helped us "revive" some older leads by continually scheduling follow up. Overall, very pleased. Pros "Forces" you to schedule follow up and keeps the sales process moving. Was easy to learn and easy to use. Web based so you can work from anywhere. Cons There are many standard reports, but running custom reports is a bit cumbersome. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Vice President, Communication Hospital & Health Care ### "Not exactly up to the promise" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 5/10 December 25, 2018 Enquire is a nice vanilla CRM. If you’re looking for something that is ready to go out of the box and tell you how to run your sales organization, then this might not be right for you. But if you have a strong process and want to find a CRM that can be molded to fit (and you have the time and staff to set it up properly), then Enquire might be a good solution. Pros Enquire is a new CRM in the senior care space and looks the part. It is modern and built on good standards. There needs to be more competition for CRMs in senior living, so I’m glad Enquire is here! Cons You have to really think through how to set up Enquire. The examples they share in their sales process are very nice to see, but that’s not exactly what you get at the beginning. You need to be prepared to set it up how you want it. The company is growing FAST. That’s great, but it also means that they are going through some growing pains in their account support. We have been through many different support team members in the past year, and they don’t share information internally with one another very well. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. RL Rufino L. Dir Marketing and Sales ### "Great people to work with." 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 0/10 May 24, 2018 Pros I like that it is web based so minimal support needs and ease of access. I also like the ability to have plugins and automate tasks. Cons The process to create advanced reports could be easier and I wish their was a better mobile solution so that I could keep an eye on things from my phone. I travel a lot and to be able to pull up a few key reports on my phone would be great. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/174910/Aline/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)