Enquire Solutions

Enquire CRM

4.5 / 5 3 reviews

Who Uses This Software?

Enquire CRM was created for senior housing, skilled nursing and home and hospice organizations.


Average Ratings

3 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Free Demo
    Yes
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Online
    Business Hours
    24/7 (Live Rep)

Vendor Details

  • Enquire Solutions
  • enquiresolutions.com
  • Founded 2011
  • United States

About Enquire CRM

Enquire is the fastest growing CRM specifically for senior living and post-acute care that can be customized with each clients terminology, workflows and sales process. We design and implement customized solutions that support your communitys onsite staff. Your company will achieve high contact and conversion rates, as well as gain insight into the performance of your communities through customized reporting and business intelligence tools. Sell more and sell smarter with Enquire CRM.


Enquire CRM Features

  • Calendar/Reminder System
  • Document Storage
  • Email Marketing
  • Internal Chat Integration
  • Lead Scoring
  • Marketing Automation Integration
  • Mobile Access
  • Quotes/Proposals
  • Segmentation
  • Social Media Integration
  • Task Management
  • Territory Management
  • Audience Targeting
  • Campaign Management
  • Marketing Automation
  • Medical History Records
  • Patient Communications
  • Patient Management
  • Physician Management
  • Predictive Analytics
  • Cataloging / Categorization
  • Customer Service Analytics
  • Customer Support Tracking
  • Email Response Control
  • Knowledge Management
  • Live Chat
  • Performance Metrics
  • Search
  • Self Service Portal

Enquire CRM Reviews Recently Reviewed!


Great people to work with.

May 24, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I like that it is web based so minimal support needs and ease of access. I also like the ability to have plugins and automate tasks.

Cons: The process to create advanced reports could be easier and I wish their was a better mobile solution so that I could keep an eye on things from my phone. I travel a lot and to be able to pull up a few key reports on my phone would be great.

Enquire CRM is very easy to use which is much needed with a busy schedule.

May 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Pros: I like that we can customize areas to our fit vs. having a "one size fits all" software with no flexibility.

Cons: Really, I don't know what the cons of this software would be. If I am having an issue not knowing how to search, find, etc., Customer Service always helps.

Very user friendly

May 23, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
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Pros: All of the fields where you can add information about the prospect as well as the ability to add prospects to a "watch list." Having that watch list easily accessible on the dashboard makes it easy to see who your top priority prospects are.

Cons: It is not possible to bring up overdue leads within a certain date range on your dashboard. You have to run a special report that takes FOREVER to process.