--- title: "GUSTO PRODUCT SUITE Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about GUSTO PRODUCT SUITE Software - reviews, pricing plans, popular comparisons to other Hospitality Property Management products and more." source_url: "https://www.capterra.com/p/174912/GUSTO-PMS-Suite/" page_type: "product" language: "en" --- # GUSTO PRODUCT SUITE Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) GUSTO PRODUCT SUITE ## What is GUSTO PRODUCT SUITE? Leading-edge, cloud-based suite of web-based products that delivers maximum value to hoteliers. ## What is GUSTO PRODUCT SUITE used for? [Hospitality Property Management](https://www.capterra.com/hospitality-property-management-software/) Top alternative Featured Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price SGD39 Per User, Per Month Free trial available Includes Free Version Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for GUSTO PRODUCT SUITE?[Manage this product listing](https://www.g2.com/products/gusto-pms-suite/claim_requests/new?auto=true) ## GUSTO PRODUCT SUITE Overview Updated September 2026 AI summary GUSTO PRODUCT SUITE offers small and midsize hospitality businesses a cloud-based platform for property management, integrating tools for reservations, front desk operations, guest experience, housekeeping, CRM, and marketing automation. The suite supports point of sale, GDS/OTA connectivity, and options like loyalty programs, extended stay, spa management, and multi-property functionality, accommodating diverse hospitality management needs. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### GUSTO PRODUCT SUITE 5.0 (6) VS. [4.8 (1,623)](https://www.capterra.com/p/152433/Hostaway/reviews/) Starting Price SGD39 Per User, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (6) Ease Of Use 4.6 (1,623) Value For Money 4.8 (5) Value For Money 4.6 (1,549) Customer Service 5.0 (5) Customer Service 4.7 (1,591) ## GUSTO PRODUCT SUITE alternatives [4.7 (118)](https://www.capterra.com/p/40773/RezStream-Cloud-PMS/reviews/) Starting price $95.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.4 (485)](https://www.capterra.com/p/159377/Guesty/reviews/) Starting price $23.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.5 (1,311)](https://www.capterra.com/p/131924/Lodgify/reviews/) Starting price $14.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 91% of reviewers rated it above 4 stars [4.6 (218)](https://www.capterra.com/p/113348/WebRezPro/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/174912/GUSTO-PMS-Suite/alternatives/) ## FAQs about GUSTO PRODUCT SUITE Overview ### What company size and specific industries is GUSTO PRODUCT SUITE built for? GUSTO PRODUCT SUITE is designed for hotels, villas, and resorts, especially managers seeking a low-cost, cost-effective cloud-based property management solution. The description does not specify a particular company size, but it is aimed at hospitality businesses that need property management software. Features and Usability ### What are the key features of GUSTO PRODUCT SUITE? GUSTO PRODUCT SUITE includes CRM, reservations management, online booking, and front desk management for guest and booking operations. It also offers housekeeping management, guest experience management, loyalty program tools, marketing automation, GDS/OTA integration, point of sale (POS), and multi-property support across single property, extended stay, and spa/activity management. Getting Started and Support ### What training and onboarding options does GUSTO PRODUCT SUITE offer? GUSTO PRODUCT SUITE provides in person training, live online sessions, and documentation to help teams get started. In person training supports face-to-face instruction, live online sessions offer guided remote training, and documentation gives teams written reference material for self-paced review. Getting Started and Support ### What customer support options does GUSTO PRODUCT SUITE offer? GUSTO PRODUCT SUITE offers chat support for customer assistance. Support access is limited to chat in the catalog data, and no reviewer feedback is available to describe response speed, helpfulness, or common support frustrations. ## Features AI summary Based on 2,081 Hospitality Property Management reviews Capterra reviewers highlight these as the features buyers care about most when choosing hospitality property management software: - **Reservations Management** (**63%** of reviewers rated this feature as critical) - **Calendar Management** (**64%**) - **Online Booking** (**58%**) GUSTO PRODUCT SUITE supports **Reservations Management** and **Online Booking**, giving hospitality teams the tools to manage guest stays and accept bookings through digital channels. However, it does not include **Calendar Management**. Instead, it offers **Front Desk Management** (**46%**) and **GDS/OTA Integration** (**50%**), which can help properties handle daily guest operations and connect inventory across distribution channels, helping businesses keep reservations organized, improve visibility, and manage bookings more efficiently. Reservations Management 4.4 (5) 60.00% of 5 reviewers that rated this feature as important or highly important Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event Online Booking 4.3 (6) 50.00% of 6 reviewers that rated this feature as important or highly important Book meetings and appointments through a website or digital platform Front Desk Management 4.8 (4) 50.00% of 4 reviewers that rated this feature as important or highly important Check guests in and out, issue key cards, schedule wake up calls, or other requests GDS/OTA Integration 4.5 (4) 25.00% of 4 reviewers that rated this feature as important or highly important Global distribution system used by online travel agencies to track availability and manage reservations CRM 4.2 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Guest Experience Management 4.6 (5) 40.00% of 5 reviewers that rated this feature as important or highly important Capture guest experience at a granular level and utilize data to deliver tailored services GUSTO PRODUCT SUITE 14 features ### All Features - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Extended Stay: Long term accommodation for guests - Front Desk Management: Check guests in and out, issue key cards, schedule wake up calls, or other requests - GDS/OTA Integration: Global distribution system used by online travel agencies to track availability and manage reservations - Guest Experience Management: Capture guest experience at a granular level and utilize data to deliver tailored services - Housekeeping Management: Manage the cleaning and maintenance of rooms and common areas and track the work status of cleaning staff - Loyalty Program: Offer prizes, discounts, and other incentives for customers to earn reward points on purchases and redeem them for future purchases - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Multi-Property: More than one location - Online Booking: Book meetings and appointments through a website or digital platform - Point of Sale (POS): Accept and process customer payments for products or services using hardware and software - Reservations Management: Manage the entire lifecycle of a reservation, from the initial booking to the actual service or event - Single Property: One location - Spa/Activity Management: Manage operations/processes associated with spas and other hotel activities --- Get Advice We can help you find the software with the features you need. Features 4.8 (6) 4.8 Based on 6 reviews ## Pricing Value for money 4.8 (5) Free Trial Free Version Basic SGD39.00 Per User,Per Month Value for money 4.8 (5) 4.8 Based on 5 reviews Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (5) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (5) 5.0 Based on 5 reviews ## User reviews Overall rating 5.0 Based on 6 reviews Filter by rating 5(6) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent ZA Zafar A. HSE Manager Financial Services ### "Great management for your accounting and staffing" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 29, 2023 It is great platform for a payroll and staff management, they really know how to cheer up a person who used to work on a routine daily work. They totally nailed it Pros The platform uses very positive massages, which gives you a great smile, mostly what you need in your work routine, especially when this massage accompanied with payroll Cons Scheduling could be challenging, but it can be resolved by changing your plan, or putting reminders Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. JN Jeremy N. President Financial Services ### "great software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 28, 2023 overall i feel the software is a great value Pros user friendly for many options on the software Cons tries to upsell in areas that are not convienent for user Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. WS William S. Director of Marketing Marketing and Advertising ### "Me gusto Gusto" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 November 28, 2022 Pros Gusto is a friendly and intuitive platform to eliminate much of the manual HR work. Cons More comprehensive APIs to publish Gusto data to internal websites. Switched from [Bob Booking](https://www.capterra.com/p/249912/Bob-Booking/) Gusto was far better in terms of functionality for an international company Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AA Angga A. General Manager Hospitality ### "Gustodian, Never failed from what we are expected." 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 19, 2022 Gusto really helps me to be precise, taking right decision at anytime and anywhere. Pros Always looking at the future and has a clear understanding of how hotel system should be Cons I honestly prefer one day Gusto can have their own accounting system Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. RP Reyner P. Sales and marketing Hospitality ### "Good producet, even better after sale service" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 May 5, 2022 Pros The Gustodian system really helped manage our Hotel and the after sale service is simply amazing, highly recommended Cons The pricing could be a bit better considering the value for money in SEA Region Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. AA Andi A. Manager Hospitality ### "Manager" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 4, 2022 Good PMS system and easier to used Pros Most like is Reservtion and Report Ssytem Cons Report when print become 2 or 3 Pages , trying to customize but data is error Review source Vendor Referred - Incentive Offered: This reviewer was invited by the software vendor to submit an honest review and offered a nominal incentive as a thank you. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.