# Printbox Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Printbox Software - reviews, pricing plans, popular comparisons to other Web to Print products and more.

Source: https://www.capterra.com/p/174975/Printbox-Photo-Products-Online-Software

---

# 

 Printbox Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Printbox

## What is Printbox?

Printbox is an enterprise-level solution designed for personalized and photo product businesses. It supports every aspect of store performance: from custom buying journey paths through user-friendly editors for variety of product types to built-in e-commerce and file generator. What's unique about Printbox is that it not only delivers ready-to-use solutions but also provides the flexibility of bespoke software because of robust technology and customization possibilities.

## What is Printbox used for?

[Web to Print](https://www.capterra.com/web-to-print-software/)[Print Estimating](https://www.capterra.com/print-estimating-software/)

Overall rating

Based on 11 user reviews

Reviews sentiment

Positive

\-

Neutral

\-

Negative

\-

Contact vendor  
for pricing

Free trial  
not available

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## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Printbox

4.2 (11)

VS.

[4.7 (49)](https://www.capterra.com/p/161551/Propago/reviews/)

Starting Price

Contact vendor

Starting Price

$499

Flat Rate, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.1 (11)

Ease Of Use

4.6 (75)

Value For Money

4.0 (10)

Value For Money

4.7 (66)

Customer Service

4.4 (10)

Customer Service

4.6 (63)

## Printbox alternatives

[4.6 (56)](https://www.capterra.com/p/110250/OnPrintShop/reviews/)

Starting price

Contact vendor for pricing

Highest Rated

[5.0 (29)](https://www.capterra.com/p/207456/PageDNA/reviews/)

Starting price

$455.00

Per User, Per Month

[4.1 (109)](https://www.capterra.com/p/183703/ePs-MarketDirect-StoreFront/reviews/)

Starting price

$550.00

Per User, Per Month

[4.5 (65)](https://www.capterra.com/p/133655/PaperCut/reviews/)

Starting price

$435.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/174975/Printbox-Photo-Products-Online-Software/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Customizable Branding

3.5 (4)

25.00% of 4 reviewers that rated this feature as important or highly important

Add customized logos and colors to align with company branding

Order Management

3.5 (4)

25.00% of 4 reviewers that rated this feature as important or highly important

Manage and track customer orders for goods, investments, or any other purchases

Product Configurator

3.8 (4)

25.00% of 4 reviewers that rated this feature as important or highly important

Customize the specifications of a finished product to meet the particular needs of a customer

Templates

3.3 (4)

25.00% of 4 reviewers that rated this feature as important or highly important

Sample files or documents that could be customized as needed or used as is

Content Management

3.3 (3)

0.00% of 3 reviewers that rated this feature as important or highly important

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Multi-Store Printing

3.3 (3)

0.00% of 3 reviewers that rated this feature as important or highly important

Print from multiple store locations

Printbox 38 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Centralized repository to store content and assets

Handles digital content throughout its lifecycle, from creation and storage to distribution and archiving

Record customer information, purchase history, and other notes

Add customized logos and colors to align with company branding

Pre-designed layouts that can be customized to match preferences and requirements

Import and export data to and from software applications

Collaborate on creating a product by sharing and adjusting designs through a shared portal

Track products that are for sale at a reduced price or part of coupon promotions

Assemble applications and processes by dragging over and arranging pre-built components

Electronically collect payments for goods or services

Designed for businesses in the printing industry

Edit, touch up, and convert images for publishing

Store and manage images

Print from multiple store locations

Manage and track customer orders for goods, investments, or any other purchases

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Preview materials before finalizing projects

Calculate rule-based prices for a product/service

Helps control, track and monitor printing processes

Outsource printing services to a third party

Present a catalog of inventory that customers can view

Customize the specifications of a finished product to meet the particular needs of a customer

Track the production of materials and items over certain periods or seasons

Create, send, and track purchase orders and their statuses

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

Search and filter data across systems to locate required information by entering keywords or certain criteria

Optimize and manage the search engine optimization efforts for a website or digital content

Manage and track orders being shipped to customers

Sample files or documents that could be customized as needed or used as is

Edit text as needed

Set up connections to third-party platforms to improve business processes

Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks

Creating, assign, and track jobs and/or tasks for work orders

Create, design and manage workflows for repetitive tasks

Features

4.4 (11)

4.4

Based on 11 reviews

## Pricing

Value for money

4.0 (10)

### Starting price

Contact vendor  
for pricing

Free trial  
not available

Value for money

4.0 (10)

4.0

Based on 10 reviews

## Integrations

[

PayPal](https://www.capterra.com/p/207944/PayPal/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

ClickUp](https://www.capterra.com/p/158833/ClickUp/)[

Stripe](https://www.capterra.com/p/123889/Stripe/)[

ShipStation](https://www.capterra.com/p/155621/ShipStation/)[

Klarna](https://www.capterra.com/p/230509/Klarna/)[

Adyen](https://www.capterra.com/p/165680/Adyen/)[

HP PrintOS](https://www.capterra.com/p/10026070/HP-PrintOS/)

## Support, customer service and training options

Customer Service

4.4 (10)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.4 (10)

4.4

Based on 10 reviews

## User reviews

Overall rating

4.2

Based on 11 reviews

Filter by rating

5(5)

4(5)

3(0)

2(0)

1(1)

Mentioned topic

Sorted by most recent

NC

Niall C.

CEO

Photography

### "Print35.com implementation on Printbox"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

April 15, 2025

Overall, its both an elegant solution and also sometimes a confusingly mad solution in the backend. As a developer in my past life, I can totally understand why the solution in the backend is so database and fields driven - it allows for a lot of flexibility in rolling out products with very little development, just configuration. But it is completely confusing for a product administrator who hasn't a strong technical background. The team are very enthusiastic and super helpful - which overcomes much of the challenges. So, overall we would recommend the product and the solution, but be prepared to do a lot of homework during the implementation and be prepared to either have a dedicated resource internally to build out the products or to give it all over the Printbox to do. Also, we had a Web Developer on our client team - and he found that he could do a lot of the look and feel of the website himself, but there is a challenge sometimes where the Printbox Solution sits on top of Shopware and that in some circumstances this integration made customising the website more complicated than one would have expected. Then again, at other times, changes were made easier. But fundamentally, the team of people within Printbox is what makes the difference here - every solution out there has technical challenges, it's the team of people working with you that makes the project work, or not...

Pros

An exceptional wide range of functionality in the Photo printing realm - but the ability to sell non-photo products (such as cameras, film etc) in the same website is a real added bonus. Sales process was very professional, good interaction between their sales team and the product team to let us know what's available and possible lent a good level of confidence for our selection process. Their implementation team is committed and gave us as much or as little help as we needed, depending on us to guide them in how much we wanted to do vs their team. They have a wide range of clients already on-line, so have good experience of how to approach solutions.

Cons

We did find that the amount of content (templates) etc didn't necessarily tie up with what was mentioned during the sales process. For a big company implementation with a dedicated graphics team to design content for e,g, backgrounds for books, cards etc - that isn't an issue. For a smaller team like this, it meant we didn't go live with as wide a range of designs as we thought we would - but it still was more than sufficient. It did seem at times that we had to "reinvent the wheel" - items we were surprised that hadn't been implemented before. I think that having a "best practices" champion internally across the product range in PB would be a good role to fill - and that they would then work with the Client and Implementation Team to apply best practices from other implementations. We felt that too many times we were starting with a clean slate, rather than a suggestion from Printbox that a solution already existed.

Switched from

[WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)

Needed to have a system that sold all our products under one login

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

EL

Emil L.

Internet Marketing/Graphic Designer

Health, Wellness and Fitness

### "The All-in-One Solution to Streamline Your Printing Process: An Honest Review of Printbox"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

January 16, 2023

Printbox is a user-friendly software that allows me to easily create and manage my own online store, making it simple for my customers to place orders for a variety of printed products. Its automation feature has helped me increase my efficiency and save time on data entry. The software is able to extract data accurately and quickly, which has been a huge help for my business. Additionally, it is adaptable and can be integrated with other programs and platforms to automate and streamline my workflows. Printbox also offers a wide range of customization options for my customers, which has helped me boost my sales. However, it can be slow at times and struggles with handling different file types. It also lacks a wide range of shipping options and the pricing plans can be high, especially for small businesses. Overall, it's important to assess whether it fits the unique needs of your company and weigh the pros and cons before making any decisions.

Pros

I've been using Printbox, and I'm very pleased with it. The software is easy to use and has a straightforward, intuitive interface that makes it simple to navigate and customize. It has made it simple for me to set up and manage my own online store, enabling my customers to easily place orders for a variety of printed goods. My workflows are streamlined by the software's ability to be integrated with additional platforms like CRMs and payment gateways. Additionally, it gives my customers a wide range of customization options, which has raised my sales. Also very helpful is the customer service staff at Printbox. Overall, I heartily endorse Printbox to any company looking to establish and operate an online store for printed goods.

Cons

I have been using Printbox, but I have discovered some drawbacks. The software can occasionally be quite slow, which has been one of my main problems. When dealing with large files or a high volume of orders, this can be frustrating. A further drawback for some users is that the software occasionally has trouble handling different file types. Another drawback of the software is that it sometimes fails to accurately extract data from specific kinds of documents. Getting the software to recognize and extract data from documents with intricate formatting or distinctive layouts can be difficult. The software does not provide my customers with a variety of shipping options, I have also discovered. For some clients who want more options, this can be a problem. Finally, pricing schemes can be quite expensive, particularly for small businesses. Overall, Printbox has some great features that make it simple to automate data entry and increase efficiency, but the slow performance, lack of file type support, constrained shipping options, and high pricing can be serious drawbacks that can occasionally make it frustrating to use.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Ousama B.

Teacher

E-Learning

### "Printbox is your Photo Book Software"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

6/10

September 27, 2022

Printbox is the backbone of e-commerce, it has solved so many problems for its customers.

Pros

Photobook is a software that you can use to create, edit, design Business cards for your projects. Printbox has a list of features that are easy-to-use. I am satisfied with the product's performance and service.

Cons

The Printbox team needs to work more on the interface, perhaps they can make it more user-friendly.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JC

James C.

Director

Printing

### "Stay clear of printbox, terrible service and software built on archaic infrastructure. "

1.0

Overall Rating

1.0

1.0

Ease of Use

1.0

1.0

Features

1.0

1.0

Customer Service

1.0

1.0

Likelihood to Recommend

0/10

January 6, 2022

Pros

Nothing, very messy back end. Confusing to us and their own staff.

Cons

Lack of flexibility. Couldn't make the website look anything like we wanted, felt very dated before it even launched. Had to abandon project and wasted thousands of pounds. I regret ever finding this company. I dealt with the \[SENSITIVE CONTENT\] who was completely unhelpful and didn't seem to have a grasp over his own product.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

HH

Hannes H.

E-commerce manager

Retail

### "Super system"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

February 15, 2021

Pros

I like how user friendly the system is, both frontend and backend.

Cons

We don't really have anything to complain about.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AA

Amy A.

Owner & Photographer

Photography

### "Printbox"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

9/10

March 22, 2019

My customers are so happy with their customized photo books of my images!

Pros

Create custom photo books Create custom business cards App uses helpful suggestions to improve quality of product Very easy to use High customer satisfaction rate

Cons

Pay for upgrades Lacking minimal features that other applications have I would still highly recommend Printbox!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ML

MARTHA L.

HR/Payroll Manager

Human Resources

### "Pictures come out excellent!"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

January 23, 2019

Pros

Good quality software. Picture editing is easy.

Cons

I did not have any issues with the set up and do not have anything bad to say at this point.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Federica v.

Mrs.

Design

### "Print your way to the success!"

5.0

Overall Rating

5.0

5.0

Ease of Use

3.0

3.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

December 20, 2018

Pros

I love the fact you can easily personalize my products and customize all of my projects at once to meet my business goal. By using Printbox I can create several photo books and albums, with my favorite styles.Also I like the fact you can also create, design and edit business cards for your company.

Cons

It could be more user friendly, at least with IOS devices. But this is just minimal.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

JM

Jennifer M.

Photographer

Photography

### "Printbox"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

October 5, 2018

I would recommend to anyone with a photography business. It's very easy to ease and keep track of all your clients photo products and makes it easy for them to order.

Pros

The products that are offered are amazing and my clients have loved every one of them.

Cons

Nothing to dislike. GREAT PRODUCT!!! Thank you.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Rainney M.

Community Manager - Imagen Corporativa

### "It allows having a global experience in buying customized products."

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

June 5, 2018

It has allowed me to present my photographs and various graphic works.

Pros

It allows to commercialize photos, albums, calendars, graphic material in general. It has a variety of publishers that allow a wide variety of options that meet the needs in our shopping routes. It contains ready-to-use templates, applications for smartphones and endless options that make work easier.

Cons

It is basically designed for photographic products, if the market were a little wider it would be more attractive for the users.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/174975/Printbox-Photo-Products-Online-Software/reviews/)

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