# Stock Sync Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Stock Sync the right Inventory Management solution for you? Explore 21 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/174977/Stock-Sync/reviews

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Stock Sync

4.5 (21)

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Last updated March 13th, 2026

# Reviews of Stock Sync

Ease of use

4.1

Customer Service

4.5

## Pros and Cons in Reviews

TT

Tony T

Business OwnerConsumer Goods, 11 - 50 employeesUsed the software for: Less than 6 months.

“It's the support which really kept me as customer, their support team setup the feed for me as i was having trouble and when i went to make changes and struggled again the support team took the task off my hands, excellent service.“

July 2, 2020

MG

Michael G

Founder and PresidentRetail, 2 - 10 employeesUsed the software for: Less than 6 months.

“The application does seem a bit clunky when used outside of the Shopify environment. “

September 23, 2021

MG

Michael G

Owner/DevProgram Development, Self-employedUsed the software for: More than 2 years.

“Easily adjusting your list price base off your cost, along with many other 'real time' features makes this app worth the money 10X over.“

April 11, 2021

## Showing most helpful reviews

Showing 1-21 of 21 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Joseph K.  
President  
Internet  
Used the software for: 2+ years

### "Time = Money"

February 10, 2020

5.0

Stock Sync is the back bone of my business. Directtoolsource.com we have daily/hourly feeds that pull data from multiple sources to keep our 29k SKU inventory numbers correct across all selling platforms. The hours needed to facilitate what Stock Sync does for me saved exponential payroll and a monotonous task of updating. Also we have added feeds to allow for catalog expansion and reductions, product pricing changes can be made in meir seconds, along with packaging and weight data to allow for proper shipping calculations in other softwares. All around the best bang for the buck! 10 stars if we could! Keep up the hard work

Pros

Ease of use Customer support Continued support No dumb questions on positive support

Cons

Havebt found on yet but will let you know when If I do

Review Source

MM

Max M.  
Owner  
Automotive  
Used the software for: 2+ years

### "Stock Sync has been with me since the beginning"

January 17, 2022

5.0

Although I primarily use Stock Sync for maintaining a read on my inventory quantities and then broadcasting those numbers on my website for customers to see, I have explored the Stock Sync software and witnessed many other features built into the software. I will definitely use Stock Sync in future businesses, because even if future businesses require different inventory management strategies, it appears that Stock Sync can cater to a number of different approaches which is amazing. For instance, instead of a product feed, it can also trigger updates via a file import, or by navigating to a URL. I love all the options.

Pros

I had an idea in my mind and I was hoping something out there would exist, a piece of software that would manage my inventory quantities and update frequently enough for me. I was able to point the software to certain product feeds, generated by my supplier, and soon I had everything working for me automatically.

Cons

I have zero issues with this software, and the staff are incredibly helpful at showing me how to set things up the way I want them set up.

Review Source

SH

Sharon H.  
Account Exec, Marketing  
Marketing and Advertising  
Used the software for: 2+ years

### "Store API's"

February 11, 2025

1.0

The absolute WORST syncing app for users in South Africa to make use of. Every single time there is an update, it throws out your entire store. It pulls through incorrect pricing! Incorrect products. Incorrect quantities. Discontinued products. It takes DAYS to get any sort of assistance from Stock Sync and even then, nothing gets resolved. Complete WASTE of money!

Pros

Nothing. Extremely complicated to set up and basically zero support offered.

Cons

The entire thing. I am yet to find something i like about it.

Review Source

MG

Michael G.  
Owner/Dev  
Program Development  
Used the software for: 2+ years

### "Best option out there!"

April 11, 2021

5.0

I am a website developer that specializes within a few industries . Just about 90% of my clients require some sort of datafeed or import functionality in order to run their stores effectively, with minimal effort. At one point, in order to streamline my development process, I decided to build an app that would handle everything I needed it to without having to bang my head on the wall every time I landed a new client. While building the custom app, I started putting clients on this app to get me by until it was done. - I'm proud to say that I never ended up finishing that app. Not something I'd ever admit to being proud of. But the truth is, there was no need to finish it after using Stock Sync for a few weeks. It already covered everything I needed it to with a very low cost to the client. This allowed (allows) me to focus on other aspects of my work and helps me get my clients into production mode much faster. - This team does a great job constantly updating and improving the app. It's been a huge help in getting my business (and my clients) up and going much faster. Can't recommend it enough.

Pros

This app is incredibly flexible and addresses (solves) TONS of different datafeed/product import hurdles. It offers more sources to import from than I've ever seen anyone else provide and it fires right up with practically no code or anything ultra technical. The part I find most convenient is having the ability to edit fields (like pricing) upon import on the fly. Easily adjusting your list price base off your cost, along with many other 'real time' features makes this app worth the money 10X over.

Cons

The only aspect of this app is having absolute clarity on what each feature does as there is some ambiguity here and there. However, after a few test runs and reviewing the import behavior a time or two, it begins to make more sense and is a non-issue.

Reason for choosing Stock Sync

Ease of use, high functionality and price.

Review Source

MG

Michael G.  
Founder and President  
Retail  
Used the software for: Less than 6 months

### "Exceptional Customer Service"

September 23, 2021

5.0

Pros

We were having difficulty establishing a feed between a supplier on a Shopify Platform and our retail store on a Wix Platform. Following some online discussion with \[SENSITIVE CONTENT\] in customer service, he quickly created a customized feed just for our use. In my estimation, that is exceptional customer service. Thanks \[SENSITIVE CONTENT\]!

Cons

The application does seem a bit clunky when used outside of the Shopify environment. Also, not all functionality is presently available to users who do not have Shopify stores.

Review Source

HC

Henk C.  
Owner  
Consumer Goods  
Used the software for: Less than 6 months

### "Dont be fooled"

October 23, 2024

1.0

It looked very promising at first, then, after we subscribed to a paid plan. All went south, no support, duplicated products, stuck queues

Pros

The features they promise and all the connection methods.

Cons

The updates are always stuck, no support

Review Source

SA

Sahil A.  
Manager  
Retail  
Used the software for: 6-12 months

### "TechCrazy"

January 20, 2022

5.0

Recommended to everyone. Wanted to connect to 3rd Party API and was having issues, Stock Sync team did best to help me through it. Have been hassling them every week for changes in the new feed and they have always helped me responding to my email within 24 hours even though with time difference. Thank You Team!!

Reason for choosing Stock Sync

Provided all kinds of feeds and API

Review Source

MR

Mark R.  
Partner  
Furniture  
Used the software for: Less than 6 months

### "Does what it says on the box and so much more"

July 11, 2023

5.0

Great app. Great and super responsive support.

Pros

It took me only a few minutes to figure things out and automated a job that the previous owner was doing manually. Love the FTP and Email Forwarding features along with the Scheduling.

Cons

That i didn't write it myself. :) Love the work team!!!

Review Source

CF

Cassandra F.  
Owner  
Furniture  
Used the software for: I used a free trial

### "Awesome plug in"

June 6, 2023

5.0

They have exceptional customer service. Raj was emailing me every day, giving instructions and even doing parts of the process for me until it was all done. Thanks guys

Pros

The fact that this plug in can do an hour of my daily work for me in mins, automatically is fantastic. I no longer have to worry or stress about stock levels, its automatically updated, I'm emailed a report each day, iv got 30hrs a month of my time back for $5. Money well worth spent. Highly recommend and so grateful there is a plug in that exists. Paid labour to do this job is far more expensive than $5 per month per stockist.

Cons

Connecting the WooCommerce store to my supplier

Review Source

RS

Roy S.  
systems and processes  
Retail  
Used the software for: 2+ years

### "support on actulizing stock and prices"

March 19, 2020

5.0

Pros

We especially value the fast and compentent support in the few cases of help we needed. Thanks a lot for your effort

Cons

It is an easy understanding and stable product with a many useful possibilities.

Review Source

MT

Martin T.  
Coordinator  
Consumer Goods  
Used the software for: 6-12 months

### "Amazing app and support team"

June 10, 2022

5.0

So far the app has been grat, and their customer support team is very helpful.

Pros

It is easy to use, simple but effective.

Cons

No cons so far. Hopefully it will remain this way.

Review Source

QM

Quint M.  
CTO  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Great support"

November 22, 2019

5.0

Very good. Great support and the tool does what it promises

Pros

Great support from these guys. Quick response to questions and they are always willing to help, even with new feature requests.

Cons

I have run into limitations in the mapping. Although, the team is always open for new feature requests and responded to those requests very quickly.

Review Source

EM

Etienne M.  
CEO  
Luxury Goods & Jewelry  
Used the software for: Less than 6 months

### "Very good Support"

March 15, 2022

5.0

Pros

Easy to set up and manage. If you enter the good informations, it's a lot of time saving.

Cons

For now I didn't notice any leak in this software, everything work perfectly. If you are not sure in the configuration, contact the support and they will make it right for you.

Review Source

KV

Kenneth V.  
Owner  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Stock Sync"

February 21, 2023

4.0

Stock Sync has saved me a lot of time already. I know it can get even better. It seems that the team can customize new settings if needed.

Pros

Has the potential to save a lot of time.

Cons

There is a learning curve, but there are a lot of functions to accomplish many things.

Reason for choosing Stock Sync

1st come

Review Source

DF

Derik F.  
Director  
Apparel & Fashion  
Used the software for: Less than 6 months

### "Support"

February 14, 2020

4.0

It's clear that updating hundreds of products manually will be business suicide. This software takes all of that away and makes sure that all works and is updated perfectly everytime.

Pros

I like the fact that the software can automatically integrate the products from my supplier into my Shopify store. No code and expensive web developers necessary.

Cons

It's not so easy to integrate API's and XML files from the feed settings perspective. But the support from \[SENSITIVE CONTENT HIDDEN\] and \[SENSITIVE CONTENT HIDDEN\] was absolutely fantastic.

Reason for choosing Stock Sync

Stockkeeper could not even integrate a simple xml file. It wasn't compatible.

Review Source

JH

John H.  
Owner  
Retail  
Used the software for: 6-12 months

### "Great App!"

February 10, 2020

5.0

Stock Sync is an excellent and the customer service is great. It is very helpful in keeping our inventory up to date from our suppliers. Definitely recommend it.

Pros

Easy to use and excellent customer support.

Cons

I have found no cons yet for the way I use this app.

Review Source

MT

Mehmet T.  
Ecommerce manager  
Apparel & Fashion  
Used the software for: 6-12 months

### "Useful App with good support"

July 8, 2021

5.0

Pros

It solved our stock synchronization problem

Cons

I needed support to set up. Although the support was very fast and easy, it would be nicer to be able to setup just at the panel.

Review Source

BF

Bobbie F.  
manager  
Retail  
Used the software for: 6-12 months

### "Helping me move up"

December 2, 2022

5.0

Stock Sync is a fantastic tool that is helping me take my business to the next level. The support crew are the best, they are personable and helpful. Can not thank you all enough!

Pros

This software is frees up a lot of time for me. The automation is something I have not had. Customer service people are the best.

Cons

Took me a while to figure it out. I'm not tech by training, just out of self defense.

Review Source

TT

Tony T.  
Business Owner  
Consumer Goods  
Used the software for: Less than 6 months

### "Amazing Service"

July 2, 2020

5.0

It's the support which really kept me as customer, their support team setup the feed for me as i was having trouble and when i went to make changes and struggled again the support team took the task off my hands, excellent service.

Pros

The software itself does exactly what I needed it for, importing products from suppliers and updating stock quantity.

Cons

Would like for it to crawl more often than it does for the package im on but i think it does so every 6 hours.

Review Source

CN

Christopher N.  
Creative Director  
Design  
Used the software for: Less than 6 months

### "Great app. Bit confusing at first, but worth sticking with!"

October 25, 2021

5.0

Pros

Saving us a hell of a lot of admin. Support extremely helpful in getting us set up. Many thanks to \[SENSITIVE CONTENT\]!

Cons

As mentioned, setup can seem a bit confusing initially.

Review Source

JT

Jennifer T.  
Manager of E-Commerce Stores  
Retail  
Used the software for: Less than 6 months

### "This is a must if you have to keep track or upload any type of inventory!"

June 22, 2021

5.0

TIME!!!! Time is money!!

Pros

Uploading new products, uploading inventory and or price change to many products at one time! Its the ease of use and has saved me hours and hours of work!!! Seriously this app is a must have!!!!!

Cons

Nothing! This software has an option for everything!

Reason for choosing Stock Sync

I couldnt even find one that does what this program does!

Review Source

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