---
title: "QuickBooks Payroll Software Pricing, Alternatives & More 2026 | Capterra"
description: "With the help of Capterra, learn about QuickBooks Payroll Software - reviews, pricing plans, popular comparisons to other Payroll products and more."
source_url: "https://www.capterra.com/p/174981/QuickBooks/"
page_type: "product"
language: "en"
publication_date: "2026-09-28"
---

# 

 QuickBooks Payroll Software Review 2026: Features, Integrations, Pros & Cons

Last updated on September 28, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

QuickBooks Payroll

## What is QuickBooks Payroll?

QuickBooks Payroll is a cloud-based payroll provider for small businesses that helps file taxes, manage tax forms and payments, resolve filing errors, and pay any penalty fees. It also helps resolve payroll tax issues with the IRS.

## What is QuickBooks Payroll used for?

[Payroll](https://www.capterra.com/payroll-software/)[Direct Deposit Payroll](https://www.capterra.com/direct-deposit-payroll-software/)[Time Tracking](https://www.capterra.com/time-tracking-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 997 user reviews

Reviews sentiment

Positive

88%

Neutral

6%

Negative

6%

Pros & cons

Intuitive and efficient workflow

Seamless accounting and payroll integration

Recurring technical and usability problems

High and unpredictable pricing

Starting price

$3.5

Flat Rate, Per Month

Free trial  
available

Free version not included

Capterra Shortlist charts the highest-rated and most popular products...

-   Direct Deposit Payroll / 2026
-   Payroll / 2026

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### QuickBooks Payroll

4.5 (997)

VS.

[4.9 (4,316)](https://www.capterra.com/p/205015/Deel/reviews/)

Starting Price

$3.5

Flat Rate, Per Month

Starting Price

$5

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (974)

Ease Of Use

4.8 (4,316)

Value For Money

4.3 (827)

Value For Money

4.7 (3,964)

Customer Service

4.2 (828)

Customer Service

4.7 (4,066)

## QuickBooks Payroll alternatives

Highest Rated

[4.9 (4,886)](https://www.capterra.com/p/172127/Rippling/reviews/)

Starting price

$8.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

[4.3 (1,977)](https://www.capterra.com/p/86714/WebPay/reviews/)

Starting price

Contact vendor for pricing

Pricing Options

Free Trial

Free Version

User Rating

87%

of reviewers

rated it above 4 stars

[4.8 (3,966)](https://www.capterra.com/p/116050/Patriot-Software/reviews/)

Starting price

$17.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[4.6 (4,231)](https://www.capterra.com/p/131882/Gusto/reviews/)

Starting price

$49.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/174981/QuickBooks/alternatives/)

## FAQs about QuickBooks Payroll

Overview

### What problems does QuickBooks Payroll solve?

QuickBooks Payroll solves manual paycheck calculations, tax withholding, filing deadlines, and disconnected payroll-accounting records by calculating pay and deductions, supporting direct deposits, maintaining employee records, and posting payroll data to QuickBooks accounting. Small-business owners, bookkeepers, payroll administrators, accountants, and managers with hourly staff or contractors benefit from faster pay runs, organized reports, and employee self-service pay stubs.

Answer based on 720 reviews

Overview

### Which roles and teams benefit most from QuickBooks Payroll?

QuickBooks Payroll is most used by business owners, presidents, and executives who oversee payroll costs and employee payments. Office managers, administrators, and business managers handle pay runs, employee records, and routine payroll tasks. Accountants, bookkeepers, controllers, and CFOs use it to track payroll expenses, maintain financial records, and support reporting.

Answer based on 955 reviews

Overview

### What company size and industries is QuickBooks Payroll built for?

QuickBooks Payroll is built for small businesses, which represent 95% of reviewers, particularly in construction and accounting at 11% each. The provider also targets accountants, financial experts, hospitality businesses, and other employers needing payroll, health benefits, and workers compensation. Midsize and enterprise users account for 2% and 3% of reviewers, respectively.

Answer based on 997 reviews

Features and Usability

### What are the key features of QuickBooks Payroll?

QuickBooks Payroll includes payroll management for organizing recurring pay, direct deposit for electronic payments, and W-2 preparation for employee tax forms. Payroll reporting helps review wages, deductions, taxes, and payroll costs, while time and expense tracking supports recorded hours and labor costs. It also covers Tax Compliance.

Answer based on 131 reviews

Pricing

### How much does it cost and what fees or limitations are included?

QuickBooks Payroll starts at $3.5 per month with Simple Start; Essentials is 6.5 monthly for up to three users, Plus 9.9 for five, and Advanced 23.5. A free trial is available. Reviewers value its integration and ease of use, but some report rising subscription prices, higher costs for larger teams, and separate direct-deposit fees.

Answer based on 160 reviews

Integrations

### Which third-party tools and platforms does QuickBooks Payroll integrate with?

QuickBooks Payroll integrates with five platforms, including QuickBooks Online and QuickBooks Time, which reviewers frequently cite for connecting accounting, time tracking, and payroll data. Its catalog also lists QuickBooks Online Advanced, Shopify, and WooCommerce, supporting payroll-related workflows alongside accounting and ecommerce operations.

Answer based on 101 reviews

Getting Started and Support

### How easy is it to onboard and train a team on QuickBooks Payroll?

QuickBooks Payroll offers in-person training, documentation, and videos to support onboarding. Reviewers report that beginners and small-business users often learn routine payroll tasks quickly, while accounting teams, administrators, and users configuring advanced features may need more setup time and guided instruction. Video tutorials and support can help teams work through the learning curve.

Answer based on 63 reviews

Getting Started and Support

### What customer support options does QuickBooks Payroll offer, and how do users rate the experience?

QuickBooks Payroll offers email/help desk support, FAQ/forum resources, a knowledge base, phone support, and chat. Users often describe representatives as knowledgeable, friendly, and quick to resolve routine setup or payroll questions. However, experiences vary: some report long waits, repeated transfers, slow follow-up, and difficulty resolving complex account or technical issues.

Answer based on 378 reviews

Security

### How does QuickBooks Payroll handle data security and access control?

QuickBooks Payroll uses secure access codes for remote payroll and permission settings that can prevent invoicing and deposit users from viewing payroll. It also requires passwords and verification during setup or access recovery. Reviewers report concerns about fraud vulnerability, burdensome verification, administrator override limits, and one unauthorized payroll deletion by support.

Answer based on 20 reviews

## Who uses QuickBooks Payroll?

Based on Capterra reviews from the past 2 years

Talk to a software expert

to get a free software list  
tailored to your business needs

## Pros and Cons

Intuitive and efficient workflow

86% positive reviews out of 320

Most reviewers find ease of use valuable, highlighting straightforward navigation and time-saving features for daily tasks.

Anonymous User

Practice Administrator, 11 - 50 employees.

"Changes they have made have increased the usability of the program and the interfaces with my timeclock has made it so much better."

Recurring technical and usability problems

66% negative reviews out of 112

Most reviewers describe bugs and issues as frequent, with glitches, syncing errors, and complicated troubleshooting processes.

Seamless accounting and payroll integration

90% positive reviews out of 63

Most reviewers describe integrations as smooth, saving time and minimizing manual entry across payroll and accounting.

Nameer A.

Owner, 2 - 10 employees.

"QuickBooks Payroll integrates seamlessly with QuickBooks accounting, which saves a lot of time on reconciliation."

High and unpredictable pricing

57% negative reviews out of 100

Some reviewers describe pricing as expensive, with frequent increases and additional costs impacting affordability for small businesses.

Raegan D.

Owner, Accountant, 2 - 10 employees.

"For my client's with a large headcount, it makes it too expensive to use QuickBooks Payroll."

Beginner-friendly learning process

86% positive reviews out of 43

Most reviewers indicate training and learning curve is manageable, with helpful resources making onboarding accessible for newcomers.

Long waits and difficult phone support

73% negative reviews out of 45

Most reviewers report phone support involves extended hold times, repeated calls, and slow issue resolution, causing frustration.

## Features

AI summary

Based on 18,203 Payroll reviews

Capterra data shows that buyers of payroll software rank the following features as their top priorities:

-   **Payroll Management** (**59%** of reviewers rated this feature as critical)
-   **Direct Deposit** (**58%**)
-   **Payroll Reporting** (**51%**)

QuickBooks Payroll supports all three features buyers care about most: **Payroll Management**, **Direct Deposit**, and **Payroll Reporting**. Together, these capabilities help businesses run payroll accurately, pay employees on time, and track payroll data clearly, allowing teams to manage compensation, maintain records, and make informed financial decisions.

Payroll Management

4.6 (232)

77.59% of 232 reviewers that rated this feature as important or highly important

QuickBooks Payroll offers a streamlined way to handle all payroll needs, including deductions, taxes, and multiple pay types. Users think it’s intuitive, easy to set up, and efficient for both small and larger businesses, though some note added fees for contractors and limited customization.

Direct Deposit

4.7 (189)

83.07% of 189 reviewers that rated this feature as important or highly important

With this capability, you can quickly and conveniently pay employees without paper checks. Reviewers appreciate the easy setup, timely payments, and options for same-day or next-day deposits. Some users mention limits on deposit amounts and occasional confusion over fees and account tiers.

Payroll Reporting

4.5 (193)

80.31% of 193 reviewers that rated this feature as important or highly important

It gives you access to customizable, detailed payroll reports that are easy to generate and export. Reviewers appreciate the variety of report formats, seamless integration with QuickBooks Online, and the ability to track payroll by project or employee for better decision-making.

Tax Compliance

4.5 (204)

79.41% of 204 reviewers that rated this feature as important or highly important

You benefit from automated tax calculations, reminders, and filings for federal and state requirements. Reviewers indicate it simplifies staying compliant, reduces manual errors, and keeps tax tables updated, but some report issues with certain filings and the need to double-check accuracy.

W-2 Preparation

4.5 (173)

79.77% of 173 reviewers that rated this feature as important or highly important

This aspect helps you prepare, print, and distribute W-2s automatically, saving time and reducing manual work. Some reviewers find it user-friendly and fast, with online access for employees, though a few mention occasional errors and difficulty correcting issues.

Self Service Portal

4.3 (78)

50.00% of 78 reviewers that rated this feature as important or highly important

Online portal through which end users can access the system, manage tasks, or obtain information

QuickBooks Payroll 51 features

Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager

Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc.

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Find and manage potential candidates and their applications and resumes through the recruiting life cycle

Manage the process of evaluating documents or requests submitted for approval

Track the attendance of specific individuals or groups

A record of all activities within the system, including user access, changes made, etc.

Record employee's benefit plans and selections throughout career progression

Track billable hours and/or non-billable expenses for work performed

Create budgets based on historical data and future projections

Print paychecks issued to confirm payment of wages or salary

Manages compensation such as salary, bonus, and benefits processes, aligning with policies

Assembly of graphs and charts for visualizing and tracking statistics/metrics

With this capability, you can quickly and conveniently pay employees without paper checks. Reviewers appreciate the easy setup, timely payments, and options for same-day or next-day deposits. Some users mention limits on deposit amounts and occasional confusion over fees and account tiers.

Track employee schedules, availability, and performance across projects and tasks

Online portal where employees can access and track their own information

Assign working shifts or tasks to employees based on their availability

Track employee time off under the family and medical leave act (FMLA)

Software specialized for accountants and accounting firms

Information, data and reports that are being tracked over time

Facilitate training materials that help employees grow and progress in their positions

Manage and handle various international currencies

Pay employees in multiple states with correct tax deduction amounts in each

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Track employee and task times using internet connection

QuickBooks Payroll offers a streamlined way to handle all payroll needs, including deductions, taxes, and multiple pay types. Users think it’s intuitive, easy to set up, and efficient for both small and larger businesses, though some note added fees for contractors and limited customization.

It gives you access to customizable, detailed payroll reports that are easy to generate and export. Reviewers appreciate the variety of report formats, seamless integration with QuickBooks Online, and the ability to track payroll by project or employee for better decision-making.

Organize and manage the accomplishments and development of employees or performance of applications or systems

Integrates with QuickBooks

Receive data and information in real time

Active reporting of data and metrics

Receive system updates as soon as any changes are made

Upload, track, and submit receipts in a central database

Tools to find, assess, and hire suitable candidates for a job within an organization

Timed notification for any upcoming task, deadline, appointment, or activity

View and track pertinent metrics to find patterns and gain insights from data

Online portal through which end users can access the system, manage tasks, or obtain information

Planning, tracking and developing internal talent for future key position filling

Calculate tax and make deductions on gross income from sources like wages, investments or self-employment

You benefit from automated tax calculations, reminders, and filings for federal and state requirements. Reviewers indicate it simplifies staying compliant, reduces manual errors, and keeps tax tables updated, but some report issues with certain filings and the need to double-check accuracy.

The completion of documentation that calculates earned income and the taxes to be paid, also called a tax return

Declaration of income made to tax authorities

Track and manage employee's work hours to improve payroll accuracy

Log and record hours worked and costs spent to assist in billing and invoicing

Track and manage employee time-off, vacation, and sick leave requests

Track the amount of time spent on a job or task

Track employee/learner's progression through training programs

Request, track, and manage time off requests and vacation time

This aspect helps you prepare, print, and distribute W-2s automatically, saving time and reducing manual work. Some reviewers find it user-friendly and fast, with online access for employees, though a few mention occasional errors and difficulty correcting issues.

Automatically subtract garnishments from wages

Create, design and manage workflows for repetitive tasks

Get Advice

We can help you find the software with the features you need.

Features

4.5 (974)

4.5

Based on 974 reviews

## Pricing

Value for money

4.3 (827)

Free Trial

[View pricing plan details](https://www.capterra.com/p/174981/QuickBooks/pricing/)

Simple Start

$3.50

Flat Rate,Per Month

It includes:

-   Bookkeeping automation
-   Invoice and payments
-   Tax deductions
-   General reports
-   Receipt capture
-   Mileage tracking
-   Cash flow
-   Sales and sales tax
-   Estimates
-   Contractors

Essentials

$6.50

Flat Rate,Per Month

It includes:

-   Connect 3 sales channels
-   Multiple currencies
-   Enter time

Plus

$9.90

Flat Rate,Per Month

It includes:

-   Inventory
-   Project profitability
-   Financial planning
-   Connect all sales channels

Advanced

$23.50

Flat Rate,Per Month

It includes:

-   Auto-track fixed assets
-   Data sync with Excel
-   Batch invoices and expenses
-   Custom access controls
-   Workflow automation
-   Data restoration
-   24/7 support & training
-   Revenue recognition

Value for money

4.3 (827)

4.3

Based on 827 reviews

## Integrations

[

QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[

QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.2 (828)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.2 (828)

4.2

Based on 828 reviews

## User reviews

Overall rating

4.5

Based on 997 reviews

Filter by rating

5(670)

4(206)

3(59)

2(21)

1(41)

Mentioned topic

Sorted by most recent

SB

Sudeep B.

Senior Accountant

Real Estate

### "QuickBooks Payroll: Convenient, Time-Saving, and Efficient Payroll Management"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 8, 2026

Overall, my experience with QuickBooks Payroll has been positive. It simplifies payroll processing, provides convenient access to pay stubs and payroll reports, and helps manage payroll expenses efficiently. The platform is useful for day-to-day accounting and financial management. Although there is room for improvement in customer support and system reliability, it is a practical solution for businesses looking to streamline their payroll operations.

Pros

I like the user-friendly interface, efficient payroll processing, and easy access to employee pay stubs and payroll reports. The platform helps streamline payroll administration, organize payroll expenses, and maintain accurate financial records, saving time on routine accounting tasks.

Cons

Some features could be more intuitive, and occasional technical issues or delays in resolving payroll-related queries can affect the overall experience. Improving customer support response times, system reliability, and integration with banking and accounting functions would make the platform even better.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

KD

Kelly D.

Payroll

Accounting

### "Great Payroll System for Small Business"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

October 7, 2026

I spent 14 years using Quickbooks Payroll and the cost is manageable. I think it's best use is for small business versus larger organizations and there are many small businesses that needs a simple payroll processing system.

Pros

Quickbooks Payroll is easy and reliable for a small business. It tracks benefits, and records the data properly to the accounts the accounting department set in the chart of accounts. The reports are easy to navigate for recording purposes.

Cons

The time off function could be more robust and easily updated to match large payroll providers especially in correcting time.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Jennifer N.

Asst Payroll Clerk

Consumer Services

### "Efficient, All-in-One Payroll Automation for Growing Businesses"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

September 16, 2026

Overall, QuickBooks Payroll provides a robust, reliable solution for managing employee compensation, payroll tax compliance, and business cash flow. It streamlines complex payroll procedures into a straightforward routine, freeing up valuable administrative hours for business operations.

Pros

What stands out most about QuickBooks Payroll is how effortlessly it automates routine payroll processes. The automated tax calculations, tax form filings, and direct deposit options save immense time each pay period. Because it seamlessly links into the broader QuickBooks ecosystem, approved hours, pay rates, and payroll expenses sync instantly into accounting ledgers without manual entry, minimizing human error.

Cons

The pricing structure can get expensive quickly, as monthly base fees combined with per-employee costs add up for mid-sized teams. Additionally, resolving complex payroll errors or tax filing discrepancies through standard customer support channels can sometimes feel tedious, requiring escalation to reach specialized representatives.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

KL

Khimson L.

IT admin

Electrical/Electronic Manufacturing

### "Easy Payroll Management with Great QuickBooks Integration"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

August 17, 2026

QuickBooks Payroll is a convenient solution for businesses that want to simplify payroll and keep payroll information connected with their accounting system. Automation saves time and reduces the amount of manual work involved in calculating payroll and taxes. While the pricing and occasional setup or support issues can be drawbacks, overall it is a solid and user-friendly payroll solution.

Pros

Easy to run payroll and manage employee payments Integrates well with QuickBooks accounting Automates tax calculations and payroll deductions Direct deposit makes paying employees convenient Helps manage payroll tax filings and reporting Good for small and mid-sized businesses Cons

Cons

Monthly costs can add up Some features require higher-tier plans Payroll setup can be confusing initially Customer support experiences can vary Occasional software or payroll processing issues can be frustrating

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

MG

Malerie G.

Office Manager

Electrical/Electronic Manufacturing

### "Worth Every Penny!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

August 14, 2026

Pros

The best part about QuickBooks Payroll would have to be the easy to read pay stubs, as well as ease of use in general!

Cons

My least favorite thing about QuickBooks Payroll would be the bugs and issues the system sometimes encounters, though customer support is always quick to fix any issues we have!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

CC

Clara C.

Finance Manager

Computer Software

### "A Decent Payroll Solution for Small Businesses"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

August 8, 2026

I've had a largely positive experience with QuickBooks Payroll, finding it to be user-friendly and efficient for my payroll needs. However, occasional issues with payroll tax calculations and customer support have prevented me from giving it a perfect score, resulting in a solid 4-star rating.

Pros

QuickBooks Payroll works well enough for our small business payroll needs. I like how easy it is to set up new employees and manage benefits. It's also great for running payroll and generating reports. We've used it for about a year now, and it's been pretty solid.

Cons

One thing I don't like is the lack of a free trial for the payroll software. We took a bit to figure out how to use the system properly, and it would've been nice to have a trial period to test it out before committing to a paid plan. Not a huge deal, but it's something to consider.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AS

Angie S.

Partner

Construction

### "Great Overall Experience with QuickBooks Payroll—Simple, Convenient, and Strong Support"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

August 5, 2026

Overall, my experience with QuickBooks Payroll was great. I especially appreciated the simplicity and convenience of running payroll—once set up, it usually takes just a few minutes, taxes are handled automatically with the right subscription, and everything syncs smoothly with QuickBooks accounting. Support, though, stood out as a real strength. Whenever I needed help, the team was responsive and effective, which made a big difference and contributed to the positive overall experience.

Pros

\*\*What I liked about QuickBooks Payroll\*\* The biggest wins for me were how simple and convenient it feels day-to-day. Once set up, running payroll usually takes just a few minutes. Employees can enter a lot of their own info, so I don’t have to chase down details. Taxes are calculated and filed automatically, and everything syncs straight into QuickBooks accounting—no double-entry or extra reconciliation. The interface is clean and familiar if you already use QuickBooks, and the self-service portal plus direct deposit make payday almost hands-off. It just removes a lot of the usual payroll friction.

Cons

The one thing I didn’t like was that finding forms or previous tax submissions can sometimes be surprisingly difficult. The navigation isn’t always intuitive when you need older filings, tax forms, or historical records, and it can take extra clicks or searching to locate what you’re looking for.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

ZS

Zachary S.

Physical Therapist

Health, Wellness and Fitness

### "Good for small business of 30 employees"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

7/10

August 4, 2026

I think overall it is a good value for the money. We used to do on paper at it took much more time so the higher cost is worth the time saved. It is a good program to keep track of the company's expenses.

Pros

I like that you can access everything in the same place. I like that I can easily jump between different employees. It is easy to navigate and look at tax information as well. If you want to look at pay stubs, there is an easy access to it.

Cons

Sometimes email notifications go to my personal account rather than my work account for some reason. The customer support could be better. I wish there was a quick chat option. Sometimes there are bugs and It is hard to find the issue.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

Tanya D.

President

Retail

### "Great Program"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

July 13, 2026

Overall it is amazing for helping us process our payroll and coming up with the amount of money we have to take off and taxes that need to be paid.

Pros

We love that it deals with coming up with pay cheque amounts, removing all the taxes that need to be taken off and puts together what we owe to the government for payrolls taxes.

Cons

We are not a fan that the pricing keeps going up very regularily and it's generally quite a bit of an increase each time.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

BA

Brendan A.

President

Retail

### "QuickBooks payroll review"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

8/10

July 3, 2026

We have been using QuickBooks payroll for two years now and it has been an easy simple way for me to process our payroll.

Pros

Easy to use and integrates into my time clock with ConnectTeam, which makes payroll quick and easy. It has been consistent and on time.

Cons

Nothing in particular, but I do with it had Global Payments integration also. Besides that I don’t have any complaints

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/174981/QuickBooks/reviews/)

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