# QuickBooks Payroll Software 2026: Features, Integrations, Pros & Cons | Capterra > Capterra's in-depth exploration of QuickBooks Payroll Software's capabilities reveals its suitability for various software needs and provides a comprehensive overview of QuickBooks Payroll Software pricing, features, integrations, and potential alternatives. Source: https://www.capterra.com/p/174981/QuickBooks --- # QuickBooks Payroll Software Review 2026: Features, Integrations, Pros & Cons Last updated on October 31, 2025 Written byAmita Jain Amita Jain Amita Jain is a senior writer for Capterra, covering finance technology with a focus on expense management and accounting solutions for small and midsize businesses. Her work has been featured in Careers360, among other publications. [See bio & all articles](https://www.capterra.com/resources/author/ajain/) Edited byParul Sharma Parul Sharma Parul is an editor at Capterra with over half a decade of experience curating news, IT, software, finance, lifestyle, and health content. She excels at simplifying complex terms into engaging content for SMBs. Parul has worked as a feature wri... [See bio & all articles](https://www.capterra.com/resources/author/parul-sharma/) Written by [Amita Jain](https://www.capterra.com/resources/author/ajain/) Amita Jain is a senior writer for Capterra, covering finance technology with a focus on expense management and accounting solutions for small and midsize businesses. Her work has been featured in Careers360, among other publications. Edited by [Parul Sharma](https://www.capterra.com/resources/author/parul-sharma/) Parul is an editor at Capterra with over half a decade of experience curating news, IT, software, finance, lifestyle, and health content. She excels at simplifying complex terms into engaging content for SMBs. Parul has worked as a feature writer for DNA India, India’s premier media portal. She was also the highest scorer in her English literature graduation and post-graduation class. [Key takeaways](#key-takeaways)[Our verdict](#our-verdict)[Alternatives](#alternatives)[Users](#users)[Pros and Cons](#pros-cons)[Interface](#interface)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) QuickBooks Payroll QuickBooks Payroll Overview: ### Key takeaways Insights from verified Capterra reviews QuickBooks Payroll automates payroll runs, manages tax filings, and delivers direct deposits with minimal manual effort. Most reviewers are small businesses using it weekly, citing strong integration with QuickBooks Online and time-tracking tools. Payroll management and tax compliance are consistently rated as top features. Recent updates, such as direct deposit reversal and consolidated reporting, improved control and reduced friction across pay cycles. ### Our verdict QuickBooks Payroll fits teams automating recurring payroll tasks and stay tax-compliant. Its integration with QuickBooks Online and time-tracking tools boosts operational efficiency. Features like direct deposit reversal and cost allocation offer added control for growing teams. Top alternative Featured Overall rating Based on 974 user reviews Reviews sentiment Positive 88% Neutral 6% Negative 6% Pros & cons Intuitive payroll management interface Comprehensive accounting software integrations Frequent technical glitches and errors High and unpredictable pricing Starting price $3.5 Flat Rate, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for QuickBooks Payroll?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.intuit.com&name=QuickBooks Payroll) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### QuickBooks Payroll 4.5 (974) VS. [4.9 (4,263)](https://www.capterra.com/p/205015/Deel/reviews/) Starting Price $3.5 Flat Rate, Per Month Starting Price $5 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.4 (951) Ease Of Use 4.8 (4,263) Value For Money 4.3 (804) Value For Money 4.7 (3,915) Customer Service 4.2 (806) Customer Service 4.7 (4,017) ## QuickBooks Payroll alternatives QuickBooks Payroll supports automated tax filing, direct deposit, and payroll reporting for small businesses. But if you need flexible HR features, deeper reporting customization, or stronger support, other payroll tools may better fit your operational needs. Highest Rated [4.9 (4,603)](https://www.capterra.com/p/172127/Rippling/reviews/) Starting price $8.00 Per User, Per Month [4.3 (1,820)](https://www.capterra.com/p/86714/WebPay/reviews/) Starting price Contact vendor for pricing [4.6 (4,191)](https://www.capterra.com/p/131882/Gusto/reviews/) Starting price $49.00 Per User, Per Month [4.3 (3,033)](https://www.capterra.com/p/133745/Paycor-Perform/reviews/) Starting price Contact vendor for pricing [View all alternatives](https://www.capterra.com/p/174981/QuickBooks/alternatives/) ## Who uses QuickBooks Payroll? Based on Capterra reviews from the past 2 years Talk to a software expert to get a free software list tailored to your business needs ## Pros and Cons Intuitive payroll management interface 86% positive reviews out of 305 Most reviewers describe ease of use as a major benefit, enabling quick navigation and efficient daily operations. Frequent technical glitches and errors 66% negative reviews out of 107 Most users report recurring bugs, syncing problems, and slow performance disrupt workflow and require time-consuming troubleshooting. Comprehensive accounting software integrations 89% positive reviews out of 55 Most users report integrations streamline payroll, accounting, and tax tasks, reducing manual entry and saving time. High and unpredictable pricing 57% negative reviews out of 90 Some reviewers say frequent price increases, costly upgrades, and extra fees make the software expensive for small businesses. Beginner-friendly learning experience 85% positive reviews out of 39 Most reviewers indicate training resources and straightforward setup help new users quickly become comfortable with the system. Inefficient phone support experience 76% negative reviews out of 42 Most users comment phone support involves long wait times, repeated calls, and unresolved issues, causing frustration. ## QuickBooks Payroll's interface The interface is beginner-friendly and visually straightforward, with intuitive setup flows for payroll and tax tasks. However, users report friction when navigating between pay periods or correcting entries, and some find the reporting layout initially confusing. 1+ Amita Jain QuickBooks Payroll’s interface helps small teams get started quickly. But reviewers often mention needing to re-enter or backtrack when adjusting pay periods or fixing errors. This can slow down workflows, especially during busy payroll runs or when handling exceptions. Ease of Use 4.4 (951) 4.4 Based on 951 reviews ## Key features View by: These features have been rated as most important by users based on their reviews. View by: Get Advice We can help you find the software with the features you need. Amita Jain QuickBooks Payroll’s top-rated features simplify payroll execution, automate tax handling, and reduce reporting friction. Reviewers consistently point to time saved and fewer errors when recurring payroll tasks. Features 4.5 (951) 4.5 Based on 951 reviews The QuickBooks Payroll features below were rated the highest by our reviewers. Our commentary is based on reviewer sentiment and feedback from reviews published in the past two years. Payroll management 4.3 (194) 194 reviewers rated this feature Supports accurate payroll runs with customizable schedules, project-based tracking, and integration with QuickBooks Time. Reviewers say it reduces errors and saves time across W-2 and contractor payments. Tax compliance 4.2 (169) 169 reviewers rated this feature Automates federal and state tax filing with built-in updates and deadline alerts. Reviewers highlight reduced manual work and easier collaboration with accountants during year-end filings. Tax calculation 4.1 (47) 47 reviewers rated this feature Handles deductions and updates tax tables automatically, minimizing errors for teams unfamiliar with tax rules. Reviewers say it simplifies payroll runs and improves compliance.4.1 Direct deposit 4.0 (154) 154 reviewers rated this feature Enables same-day or next-day payments with easy setup and integration into onboarding workflows. Reviewers mention time savings and reduced reliance on paper checks. Payroll reporting 3.9 (152) 152 reviewers rated this feature Offers customizable reports for compliance, certified payroll, and financial analysis. Reviewers value export options and integration with QuickBooks Online, though some mention initial navigation challenges. W-2 preparation 3.9 (146) 146 reviewers rated this feature Automates W-2 generation, printing, and electronic delivery. Reviewers say it saves time and reduces reliance on external accountants, with online access for employees via Workforce. Same-day direct deposit 0 reviewers rated this feature Allows businesses to process payroll and deliver funds to employees on the same day. 24/7 expert product support 0 reviewers rated this feature Provides round-the-clock access to product specialists for troubleshooting and guidance. Track time and project 0 reviewers rated this feature Enables businesses to monitor employee hours and link them to specific projects. This helps improve job costing accuracy and manage labor budgets. HR support center 0 reviewers rated this feature Offers access to HR templates, compliance resources, and policy guides. This feature helps businesses stay aligned with labor regulations and build internal HR processes without needing a dedicated HR team. Expert review 0 reviewers rated this feature Includes a one-time setup review by a payroll specialist to ensure accuracy and compliance. Tax penalty protection 0 reviewers rated this feature Covers penalties and interest if QuickBooks Payroll makes a payroll tax error, provided users meet filing requirements. This adds a layer of financial protection and peace of mind for businesses. Reverse direct deposit 0 reviewers rated this feature Lets users cancel a direct deposit within five days of payday directly in QuickBooks Payroll. Simplifies error correction and avoids manual bank requests. Consolidated payroll reports 0 reviewers rated this feature Allows users to bundle multiple payroll reports into a single Excel file across different pay runs. This improves visibility and simplifies reporting for presentations or audits. Tap to Pay on iPhone 0 reviewers rated this feature Enables contactless payments using iPhones via QuickBooks GoPayment. Removes the need for external card readers and speeds up in-person transactions. Enhanced payroll cost allocation 0 reviewers rated this feature Improves how payroll expenses are categorized for profit and loss insights. Helps businesses better understand labor costs across departments. All key features (57) Provides round-the-clock access to product specialists for troubleshooting and guidance. 0 reviewers rated this feature Tools for collecting comprehensive feedback on an employee from peers, subordinates, and manager 20.00% of 25 reviewers that rated this feature as important or highly important Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. 100.00% of 1 reviewers that rated this feature as important or highly important Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges 64.00% of 25 reviewers that rated this feature as important or highly important Find and manage potential candidates and their applications and resumes through the recruiting life cycle 22.73% of 22 reviewers that rated this feature as important or highly important Manage the process of evaluating documents or requests submitted for approval 40.00% of 15 reviewers that rated this feature as important or highly important Track the attendance of specific individuals or groups 0% of 0 reviewers... A record of all activities within the system, including user access, changes made, etc. 100.00% of 1 reviewers that rated this feature as important or highly important Record employee's benefit plans and selections throughout career progression 29.41% of 34 reviewers that rated this feature as important or highly important Track billable hours and/or non-billable expenses for work performed 0% of 0 reviewers... Print paychecks issued to confirm payment of wages or salary 69.49% of 59 reviewers that rated this feature as important or highly important Manages compensation such as salary, bonus, and benefits processes, aligning with policies 75.00% of 40 reviewers that rated this feature as important or highly important Allows users to bundle multiple payroll reports into a single Excel file across different pay runs. This improves visibility and simplifies reporting for presentations or audits. 0 reviewers rated this feature Assembly of graphs and charts for visualizing and tracking statistics/metrics 100.00% of 1 reviewers that rated this feature as important or highly important Enables same-day or next-day payments with easy setup and integration into onboarding workflows. Reviewers mention time savings and reduced reliance on paper checks. 154 reviewers rated this feature Track employee schedules, availability, and performance across projects and tasks 64.29% of 14 reviewers that rated this feature as important or highly important Online portal where employees can access and track their own information 25.00% of 4 reviewers that rated this feature as important or highly important Assign working shifts or tasks to employees based on their availability 100.00% of 1 reviewers that rated this feature as important or highly important Improves how payroll expenses are categorized for profit and loss insights. Helps businesses better understand labor costs across departments. 0 reviewers rated this feature Includes a one-time setup review by a payroll specialist to ensure accuracy and compliance. 0 reviewers rated this feature Software specialized for accountants and accounting firms 0% of 0 reviewers... Information, data and reports that are being tracked over time 0% of 0 reviewers... Offers access to HR templates, compliance resources, and policy guides. This feature helps businesses stay aligned with labor regulations and build internal HR processes without needing a dedicated HR team. 0 reviewers rated this feature Facilitate training materials that help employees grow and progress in their positions 0.00% of 3 reviewers that rated this feature as important or highly important Manage and handle various international currencies 0.00% of 2 reviewers that rated this feature as important or highly important Pay employees in multiple states with correct tax deduction amounts in each 33.33% of 15 reviewers that rated this feature as important or highly important Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service 43.75% of 16 reviewers that rated this feature as important or highly important Track employee and task times using internet connection 82.35% of 17 reviewers that rated this feature as important or highly important Supports accurate payroll runs with customizable schedules, project-based tracking, and integration with QuickBooks Time. Reviewers say it reduces errors and saves time across W-2 and contractor payments. 194 reviewers rated this feature Offers customizable reports for compliance, certified payroll, and financial analysis. Reviewers value export options and integration with QuickBooks Online, though some mention initial navigation challenges. 152 reviewers rated this feature Organize and manage the accomplishments and development of employees or performance of applications or systems 25.00% of 4 reviewers that rated this feature as important or highly important Integrates with QuickBooks 50.00% of 2 reviewers that rated this feature as important or highly important Receive data and information in real time 66.67% of 3 reviewers that rated this feature as important or highly important Receive system updates as soon as any changes are made 71.43% of 7 reviewers that rated this feature as important or highly important Upload, track, and submit receipts in a central database 55.00% of 20 reviewers that rated this feature as important or highly important Tools to find, assess, and hire suitable candidates for a job within an organization 0.00% of 2 reviewers that rated this feature as important or highly important Timed notification for any upcoming task, deadline, appointment, or activity 66.67% of 6 reviewers that rated this feature as important or highly important View and track pertinent metrics to find patterns and gain insights from data 60.78% of 51 reviewers that rated this feature as important or highly important Lets users cancel a direct deposit within five days of payday directly in QuickBooks Payroll. Simplifies error correction and avoids manual bank requests. 0 reviewers rated this feature Allows businesses to process payroll and deliver funds to employees on the same day. 0 reviewers rated this feature Online portal through which end users can access the system, manage tasks, or obtain information 50.00% of 78 reviewers that rated this feature as important or highly important Planning, tracking and developing internal talent for future key position filling 50.00% of 4 reviewers that rated this feature as important or highly important Enables contactless payments using iPhones via QuickBooks GoPayment. Removes the need for external card readers and speeds up in-person transactions. 0 reviewers rated this feature Handles deductions and updates tax tables automatically, minimizing errors for teams unfamiliar with tax rules. Reviewers say it simplifies payroll runs and improves compliance.4.1 47 reviewers rated this feature Automates federal and state tax filing with built-in updates and deadline alerts. Reviewers highlight reduced manual work and easier collaboration with accountants during year-end filings. 169 reviewers rated this feature The completion of documentation that calculates earned income and the taxes to be paid, also called a tax return 0% of 0 reviewers... Declaration of income made to tax authorities 100.00% of 1 reviewers that rated this feature as important or highly important Covers penalties and interest if QuickBooks Payroll makes a payroll tax error, provided users meet filing requirements. This adds a layer of financial protection and peace of mind for businesses. 0 reviewers rated this feature Track and manage employee's work hours to improve payroll accuracy 56.25% of 16 reviewers that rated this feature as important or highly important Log and record hours worked and costs spent to assist in billing and invoicing 63.64% of 33 reviewers that rated this feature as important or highly important Track and manage employee time-off, vacation, and sick leave requests 62.50% of 8 reviewers that rated this feature as important or highly important Track the amount of time spent on a job or task 71.43% of 21 reviewers that rated this feature as important or highly important Enables businesses to monitor employee hours and link them to specific projects. This helps improve job costing accuracy and manage labor budgets. 0 reviewers rated this feature Request, track, and manage time off requests and vacation time 49.15% of 59 reviewers that rated this feature as important or highly important Automates W-2 generation, printing, and electronic delivery. Reviewers say it saves time and reduces reliance on external accountants, with online access for employees via Workforce. 146 reviewers rated this feature Automatically subtract garnishments from wages 53.57% of 28 reviewers that rated this feature as important or highly important Create, design and manage workflows for repetitive tasks 54.84% of 31 reviewers that rated this feature as important or highly important Get Advice We can help you find the software with the features you need. Amita Jain QuickBooks Payroll’s top-rated features simplify payroll execution, automate tax handling, and reduce reporting friction. Reviewers consistently point to time saved and fewer errors when recurring payroll tasks. Features 4.5 (951) 4.5 Based on 951 reviews ## Pricing Value for money 4.3 (804) QuickBooks Payroll plans start at $50 per month plus $6.50 per employee, billed monthly. Pricing scales with team size, and no seat minimums are listed on the vendor site. To help frame your expectations, we analyzed typical buyer spend in the payroll software category. On average, SMBs budget approximately $9 per employee, per month for payroll applications.  Free Trial [View pricing plan details](https://www.capterra.com/p/174981/QuickBooks/pricing/) Simple Start $3.50 Flat Rate,Per Month It includes: - Bookkeeping automation - Invoice and payments - Tax deductions - General reports - Receipt capture - Mileage tracking - Cash flow - Sales and sales tax - Estimates - Contractors Essentials $6.50 Flat Rate,Per Month It includes: - Connect 3 sales channels - Multiple currencies - Enter time Plus $9.90 Flat Rate,Per Month It includes: - Inventory - Project profitability - Financial planning - Connect all sales channels Advanced $23.50 Flat Rate,Per Month It includes: - Auto-track fixed assets - Data sync with Excel - Batch invoices and expenses - Custom access controls - Workflow automation - Data restoration - 24/7 support & training - Revenue recognition Value for money 4.3 (804) 4.3 Based on 804 reviews ## Integrations QuickBooks Payroll connects with finance and time-tracking tools through native and third-party integrations. These links help simplify payroll, accounting, and employee time management workflows. Popular integrations [ QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/)[ Shopify](https://www.capterra.com/p/83891/Shopify/)[ WooCommerce](https://www.capterra.com/p/225601/WooCommerce/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/) Amita Jain Senior Content Analyst Connecting QuickBooks Payroll with time-tracking and accounting systems helps your finance lead reduce manual entry, sync payroll data faster, and maintain cleaner records across pay runs and tax filings. Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.2 (806) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.2 (806) 4.2 Based on 806 reviews ## User reviews Overall rating 4.5 Based on 974 reviews Filter by rating 5(653) 4(201) 3(60) 2(19) 1(41) Mentioned topic Sorted by most recent MD Mashelia D. Manager Consumer Services ### "Quickbooks Payroll Review " 4.0 Overall Rating 4.0 4.0 Ease of Use 2.0 2.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 4/10 March 28, 2026 Overall, it is a great tool even though it was tough to learn. The customer service experts were helpful though. Pros I liked Quickbooks Payroll because the customer service availability is a 10/10. I was able to get assistance quickly for each issue. Cons I do not consider Quickbooks Payroll easy to use. I can use most products after I go through a quick training but this was tough for me. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. FE FREDDIE E. manager Automotive ### "good for small business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 27, 2026 Pros very easy manage at your finger tips good for taxes and basic bookkeeping and Tracks income, expenses, and profit automatically Cons Reports aren’t always simple to read and Hard to track true profit per vehicle or deal Custom reports require setup Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JI Jess I. Controller Construction ### "Great to use for smaller companies" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 3.0 3.0 Customer Service 2.0 2.0 Likelihood to Recommend 8/10 March 18, 2026 Was a great easy to use program for starting out. The larger our company became we had to transition to something more substantial to handle Out of state Payrolls and Certified Payrolls. But for smaller companies - Works just fine. Pros Very easy to use. Easy to make changes. User friendly for employees entering their time. Great starter app. Cons Did not do multi-state payroll. Does not do Certified Payroll - Davis Bacon Wages. Customer Support is only through an email. Can't connect with anyone on a call. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Accountant Environmental Services ### "QB Payroll" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 18, 2026 This software was easy to use. It was especially good when trying run a small retail business with only a few employees. I wouldn’t really say I had any cons with his software. I wouldn’t use it for a large company. Its more for small businesses. Pros This software was easy to use. It was especially good when trying run a small retail business with only a few employees. Cons I wouldn’t really say I had any cons with his software. I wouldn’t use it for a large company. Its more for small businesses. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. JB Jacob B. Manager of Account and Human Resources E-Learning ### "QuickBooks Payroll is easy to use and worth the money!!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 9, 2026 It has been very smooth and easy. I would definitely recommend QuickBooks Payroll to anyone who is looking for an easy payroll system that helps file all the taxes and keep track of everything. I utilize the download option so I can keep using QuickBooks Desktop. Pros We have been using QuickBooks Online Payroll for over 9 years at this point. It is simplistic and easy to use. They are consistently adding new features and options that come with no additional cost. They make it easy to see what taxes will be taken out and have great customer support. They utilize a system that keeps the employee informed where they can easily get pay stubs. They are quick to fix any bugs or issues. Cons I don't have anything I dislike. It is an easy program to use. They are usually a few steps in front of me so I can every really suggest anything they need to add. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. YB YURI B. HR Accounting ### "QUICKBOOKS PAYROLL" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 March 9, 2026 I LOVE USING ALL QUICKBOOKS SYSTEMS THEY ARE SO SIMPLE TO USE AND IT IS THE BEST TO NEW BUSINESSES TO USE. Pros THE PROS OF QUICKBOOKS PAYROLL IS THAT IT IS EASY TO USE FOR ANYONE USING QUICKBOOKS. QUICKBOOKS IT SELF IS AN EASY SYSTEM TO USE. Cons THE CONS OF THIS SYSTEM IS THAT ITS NOT THE SAME AS OTHER PAYROLL SYSTEMS. THIS IS A MUCH EASIER SYSTEM TO USE. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. WL Wieke L. MD Medical Practice ### "good customer support. Worth using" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 March 3, 2026 so far so good. I hope we will be able to resolve the admin issue today. The person who helped us promises to followup with a phone call in 2 hours Pros efficient and easy to use. provides timely advice and helpful admin issues. They have different levels of oversight Cons We have had some issues with admin which we hope to resolve without involving any legal counsel. the plan owner cannot override main administrator without providing key passwords Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. AU Anonymous User Accountant Accounting ### "Quickbooks Payroll the best for Small,Medium Company" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 February 13, 2026 QuickBooks Payroll is the first software that I used. Although I dont have a formal training but I became expert using this software. I trained some of my co worker for this software. Pros This is friendly user accounting software. I like this very much. Very easy to learn even no background in Accounting. Cons You can edit even the reports are already done. You should put all data and give more time. I dont want use quickbooks if my computer is MAC. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SL Stephanie L. Office Manager Construction ### "Great product!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 13, 2026 Pros Very affordable. When we have issues, customer support is great to work with. The system is easy to use. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. BC Betty C. Administrative Assistant Construction ### "Quickbooks Payroll adds peace of mind." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 3.0 3.0 Likelihood to Recommend 8/10 January 31, 2026 I used to handle payroll by myself but once I added it to our Quickbooks account it really took a lot of pressure off me to generate payroll in a timely manner. The automated feature adds value for me. Pros QuicjBooks Payroll handles all the payroll plus deductions taken each month. I also can schedule it so that it is automatic each month. Cons The cost is a little high. I didn’t like having to pay extra at first but because it takes away the burden of getting the payments out in a timely manner, I have found it worth the cost. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/174981/QuickBooks/reviews/) ## FAQs QuickBooks Payroll is widely used by small businesses for payroll automation, tax filing, and direct deposit. It integrates with QuickBooks Online and holds a 4.4-star rating on Capterra. Some users report support and pricing concerns. QuickBooks Payroll automates tax calculations and filings, reducing manual errors. Most reviewers say it handles deductions and compliance well, though setup mistakes or edge cases can cause issues. Users report limited flexibility in reporting and leave tracking, inconsistent support experiences, and pricing concerns—especially for smaller teams scaling up. QuickBooks Payroll Premium includes same-day direct deposit, 24/7 support, and HR tools. It may be worth it for teams that need faster payroll cycles and built-in compliance resources, but the added cost should be weighed against usage needs. Yes, QuickBooks Payroll is a subscription-based service. The Core plan starts at $50 per month plus $6.50 per employee. Higher-tier plans offer more features at increased rates, and may include additional fees. Yes, QuickBooks Payroll subscriptions can be canceled anytime. Users should review the vendor’s cancellation terms to understand any final charges or data access limitations after cancellation. QuickBooks Payroll Core starts at $50 per month plus $6.50 per employee. Premium and Elite plans offer additional features like HR support and tax protection, with higher monthly fees based on team size and selected services. QuickBooks Basic Payroll covers core payroll tasks. Enhanced Payroll adds tax form filing, direct deposit, and expanded reporting. These tiers are part of QuickBooks Desktop Payroll, not QuickBooks Online Payroll. No, QuickBooks Payroll is only available as a subscription. There is no one-time purchase option, and access to features requires an active plan. Yes, QuickBooks Payroll can be used independently for payroll processing. However, pairing it with QuickBooks Online improves accounting sync and simplifies tax and financial reporting. ### Have more questions? Connect with one of our advisors for a free consultation and save time in your software search. ## Sources - **Capterra reviews data:** Capterra reviews are collected from verified users for individual software products. [Learn more about how we source our data](https://www.capterra.com/resources/proprietary-data-research/). - **Capterra Shortlist:** Capterra Shortlist identifies the top products in our software categories based on a proprietary blend of user ratings and popularity. [Read the complete methodology here](https://www.capterra.com/resources/proprietary-data-research/#capterra-shortlist-methodology). - This product information came from QuickBooks Payroll’s own online content in September 2025, including the product's website and its social media channels. ## Related reading ### [What Is HR Software?](https://www.capterra.com/resources/what-is-hr-software/) Published August 13, 2024 by [Lauren Spiller](https://www.capterra.com/resources/author/lspiller/) and [Kathryn Todd](https://www.capterra.com/resources/author/kathryn-todd/) ### [Capterra’s 2025 Tech Trends Report: Where Regretful HR Software Purchases Go Wrong](https://www.capterra.com/resources/tech-trends-hr-software-purchase-regret/) Published November 18, 2024 by [Brian Westfall](https://www.capterra.com/resources/author/bwestfall/) and [Carolyn Santa Maria](https://www.capterra.com/resources/author/carolyn-santa-maria/) Popular comparisons [Deel vs QuickBooks Payroll](https://www.capterra.com/compare/174981-205015/QuickBooks-vs-Deel)[Rippling vs QuickBooks Payroll](https://www.capterra.com/compare/172127-174981/Rippling-vs-QuickBooks)[Paylocity vs QuickBooks Payroll](https://www.capterra.com/compare/86714-174981/WebPay-vs-QuickBooks)[RUN Powered by ADP vs QuickBooks Payroll](https://www.capterra.com/compare/174981-185859/QuickBooks-vs-RUN)[ADP Workforce Now vs QuickBooks Payroll](https://www.capterra.com/compare/155895-174981/WorkforceNow-vs-QuickBooks)[Patriot Payroll vs QuickBooks Payroll](https://www.capterra.com/compare/116050-174981/Patriot-Payroll-vs-QuickBooks)[Gusto vs QuickBooks Payroll](https://www.capterra.com/compare/131882-174981/Gusto-vs-QuickBooks)[Paychex Flex vs QuickBooks Payroll](https://www.capterra.com/compare/119841-174981/Paychex-Flex-vs-QuickBooks)[Paycor vs QuickBooks Payroll](https://www.capterra.com/compare/133745-174981/Paycor-Perform-vs-QuickBooks)[Asure vs QuickBooks Payroll](https://www.capterra.com/compare/159581-174981/Payroll-Tax-Management-vs-QuickBooks) [Dayforce HCM vs QuickBooks Payroll](https://www.capterra.com/compare/174981-205376/QuickBooks-vs-Dayforce-HCM)[isolved vs QuickBooks Payroll](https://www.capterra.com/compare/164417-174981/iSolved-vs-QuickBooks)[PrimePay vs QuickBooks Payroll](https://www.capterra.com/compare/156904-174981/PrimePay-vs-QuickBooks)[Workday HCM vs QuickBooks Payroll](https://www.capterra.com/compare/66908-174981/Workday-HCM-vs-QuickBooks)[BambooHR vs QuickBooks Payroll](https://www.capterra.com/compare/110968-174981/BambooHR-vs-QuickBooks)[Proliant vs QuickBooks Payroll](https://www.capterra.com/compare/174981-187093/QuickBooks-vs-Proliant)[Paycom vs QuickBooks Payroll](https://www.capterra.com/compare/130949-174981/Paycom-vs-QuickBooks)[QuickBooks Online vs QuickBooks Payroll](https://www.capterra.com/compare/174981-190778/QuickBooks-vs-QuickBooks-Online)[UKG Pro vs QuickBooks Payroll](https://www.capterra.com/compare/480-174981/UKG-Pro-vs-QuickBooks)[UKG Ready vs QuickBooks Payroll](https://www.capterra.com/compare/174981-198579/QuickBooks-vs-UKG-Ready)  Independent research methodology Capterra's researchers use a mix of verified reviews, independent research and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology. [Learn more](https://www.capterra.com/resources/proprietary-data-research/) How Capterra verifies reviews Capterra carefully verified over 2.5 million+ reviews to bring you authentic software experiences from real users. Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI. [Learn more](https://www.capterra.com/resources/how-we-verify-reviews/) How Capterra ensures transparency Capterra lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. Capterra is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider's website. [Learn more](https://www.capterra.com/resources/how-we-ensure-transparency/)