# QuickBooks Enterprise Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about QuickBooks Enterprise Software - reviews, pricing plans, popular comparisons to other Enterprise Resource Planning products and more. Source: https://www.capterra.com/p/174984/QuickBooks-Enterprise --- # QuickBooks Enterprise Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) QuickBooks Enterprise ## What is QuickBooks Enterprise? QuickBooks Enterprise is a comprehensive business management solution. It includes a centralized order management dashboard that assists with the pick, pack, and ship process. The cloud access functionality allows teams to collaborate from anywhere, ensuring remote work capabilities. QuickBooks Desktop Enterprise also offers industry-specific editions with additional reports and tools tailored to the unique needs of manufacturing, wholesale, distribution, construction, retail, and professional services businesses. ## What is QuickBooks Enterprise used for? [Accounting](https://www.capterra.com/accounting-software/)[Billing and Invoicing](https://www.capterra.com/billing-and-invoicing-software/)[Accounts Payable](https://www.capterra.com/accounts-payable-software/) Recognitions Shortlist Top alternative Featured Overall rating Based on 20,649 user reviews Reviews sentiment Positive 93% Neutral 6% Negative 2% Pros & cons Guided and accessible setup process Robust expense tracking features Slow and inconsistent customer support Frequent bugs and technical problems Starting price $2210 Flat Rate, Per Year Free trial available Capterra Shortlist charts the highest-rated and most popular products... - Accounting / 2026 - Billing and Invoicing / 2026 - Enterprise Resource Planning / 2026 - Financial Reporting / 2026 - Manufacturing Inventory Management / 2026 - Accounting Practice Management / 2025 - Accounts Payable / 2025 - Accounts Receivable / 2025 - General Ledger / 2025 - Payroll / 2025 Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for QuickBooks Enterprise?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.intuit.com&name=QuickBooks Enterprise) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### QuickBooks Enterprise 4.5 (20,649) VS. [4.4 (3,299)](https://www.capterra.com/p/120109/Xero/reviews/) Starting Price $2210 Flat Rate, Per Year Starting Price $25 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.3 (20,635) Ease Of Use 4.4 (7,694) Value For Money 4.3 (17,993) Value For Money 4.2 (6,604) Customer Service 4.1 (17,260) Customer Service 4.0 (6,309) ## QuickBooks Enterprise alternatives [4.2 (2,044)](https://www.capterra.com/p/135757/NetSuite/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 85% of reviewers rated it above 4 stars [4.3 (687)](https://www.capterra.com/p/76/Intacct/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 86% of reviewers rated it above 4 stars [4.2 (1,309)](https://www.capterra.com/p/135618/Odoo/reviews/) Starting price $31.10 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [4.4 (243)](https://www.capterra.com/p/96371/Acumatica-Cloud-ERP/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 92% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/174984/QuickBooks-Enterprise/alternatives/) ## FAQs about QuickBooks Enterprise Overview ### What problems does QuickBooks Enterprise solve? QuickBooks Enterprise solves fragmented financial workflows by centralizing bookkeeping, expense tracking, payroll, invoicing, inventory, job costing, and reporting in one system. It reduces manual data entry, tax-season chaos, and poor cash-flow visibility. Small businesses, nonprofits, accountants, finance teams, retailers, and operations managers benefit most from its organized, multi-user financial control. Answer based on 8475 reviews Overview ### Which roles and teams benefit most from QuickBooks Enterprise? QuickBooks Enterprise is most used by business owners, executives, and finance teams that need centralized control over accounting, reporting, and cash flow. Office managers, controllers, and bookkeepers rely on it for invoicing, payroll, inventory, and reconciliations, while operations leaders use it to streamline purchasing, job costing, and day-to-day back-office workflows. Answer based on 19601 reviews Overview ### What company size and industries is QuickBooks Enterprise built for? QuickBooks Enterprise is built mainly for small businesses, which make up 86% of reviewers, especially in accounting at 7%. It serves businesses across contractor, manufacturing and wholesale, nonprofit, retail, and related sectors, with additional reviewer presence in construction at 6% and retail at 4%, plus some midsize and enterprise use. Answer based on 20648 reviews Features and Usability ### What are the key features of QuickBooks Enterprise? QuickBooks Enterprise includes core accounting tools like general ledger, accounts payable and accounts receivable, plus invoicing, bank reconciliation, and payroll management. Differentiator features include advanced inventory management, job costing, customizable financial reporting, multi-company reporting, and role-based permissions for controlling user access across teams. Answer based on 3990 reviews Pricing ### How much does it cost and what fees or limitations are included? QuickBooks Enterprise starts at $2,210/year for the Gold plan, with Platinum at 2,717/year and Diamond at 5,264/year; a free trial is available. Gold covers up to 30 users, Diamond up to 40, while cloud access and Diamond add-ons can cost extra. Reviewers often cite strong value, but many say pricing and complexity feel high for smaller teams. Answer based on 2464 reviews Integrations ### Which third-party tools and platforms does QuickBooks Enterprise integrate with? QuickBooks Enterprise integrates with over 20 third-party tools, including Microsoft Excel, QuickBooks Time, PayPal, Quicken, FreshBooks, Microsoft Outlook, Gmail, and Microsoft 365. These connections cover accounting and payments, time tracking, email, and document workflows, with additional catalog integrations such as AvidXchange and Service Fusion. Answer based on 1744 reviews Getting Started and Support ### How easy is it to onboard and train a team on QuickBooks Enterprise? QuickBooks Enterprise offers webinars, videos, and documentation, which help teams learn basics quickly. Reviewers say bookkeepers, accountants, and experienced staff usually get productive fast, while nontechnical users, new hires, and admins handling setup, customization, or advanced features often need more time, guided training, or outside help. Answer based on 2244 reviews Getting Started and Support ### What customer support options does QuickBooks Enterprise offer, and how do users rate the experience? QuickBooks Enterprise offers email/help desk, FAQ/forum, a knowledge base, phone support, and chat. Users often describe support as knowledgeable and helpful, especially by phone or chat, but the experience is inconsistent. Common complaints include long wait times, difficulty reaching the right team, slow follow-ups, and uneven issue resolution. Answer based on 3284 reviews Security ### How does QuickBooks Enterprise handle data security and access control? QuickBooks Enterprise uses password protection, customizable user permissions and roles, admin-only access, year-end closing passwords, two-step verification by text code, automatic backups, and backup/restore tools. It also supports encrypted credit card processing and secure cloud access across devices. Some reviewers note permissions can feel limited or cumbersome, and audit tracking and change controls could be stronger. Answer based on 471 reviews ## Who uses QuickBooks Enterprise? Based on Capterra reviews from the past year Talk to a software expert to get a free software list tailored to your business needs Company size Based on 342 reviews 100% 75% 50% 25% Smallbusiness Midsizebusinesses Enterprise Top job functions Based on 342 reviews Administrative 48% Administrative 48% Finance & Accounting 14% Entrepreneurs/ Owners 10% Marketing 5% Others 23% Top industries Based on 342 reviews Construction 35% Health, Wellness and Fitness 20% Hospital & Health Care 17% Information Technology and Services 14% Other 14% ## Pros and Cons Guided and accessible setup process 89% positive reviews out of 2898 Most reviewers find setup straightforward, aided by tutorials, wizards, and extensive online resources for beginners. Mailen G WFG, 51 - 200 employees. "Customer support has generally been helpful when dealing with setup or technical questions, and there are many online resources and tutorials available." Slow and inconsistent customer support 48% negative reviews out of 2708 Some reviewers describe customer support as difficult to reach, slow to respond, and often unable to resolve technical problems. Bernice C Director, 2 - 10 employees. "Customer service could use more improvement due to a lack of response to issues." Robust expense tracking features 92% positive reviews out of 1386 Most users report expense tracking is thorough, with real-time updates, mileage logging, and automated bank syncing. Hailey G Founder, 1 employee. "I love how it automatically connects to my spending and keeps track of it for me." Frequent bugs and technical problems 76% negative reviews out of 2057 Most reviewers indicate bugs and issues disrupt work, causing crashes, data errors, and time-consuming troubleshooting. Heather W Administrative assistant, 2 - 10 employees. "It would sometimes have trouble loading after updates, which caused issues with workflow, usually causing me to be back logged a day or two." Comprehensive business organization tools 94% positive reviews out of 487 Most reviewers describe organization as a major benefit, highlighting centralized records, easy categorization, and streamlined workflows. Andrew M Foreman, 51 - 200 employees. "Helps keep everything organized and in our hectic office every little bit helps." Disruptive and costly updates 56% negative reviews out of 786 Some users report updates and upgrades cause workflow interruptions, forced upgrades, compatibility problems, and added expenses. Brad S Project Manager, 2 - 10 employees. "Just a pet peeve as an admin, sometimes updates can be a little quirky and require all users to be updated at once." ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Financial Reporting 4.6 (1,974) 60.84% of 1974 reviewers that rated this feature as important or highly important It helps you generate detailed, customizable financial reports for better decision-making. Some reviewers find the reporting tools flexible and easy to use, while others mention limitations in custom reports and advanced capabilities. Integration with TurboTax is also highlighted as valuable. Billing & Invoicing 4.6 (1,613) 56.04% of 1613 reviewers that rated this feature as important or highly important With this capability, you can create, customize, and automate invoices efficiently. Users think the system streamlines billing, supports multiple payment methods, and integrates with other platforms. Reviewers value its user-friendly interface and time-saving automation for recurring and subscription billing. General Ledger 4.5 (1,547) 55.53% of 1547 reviewers that rated this feature as important or highly important QuickBooks Enterprise offers a comprehensive general ledger, letting you track all transactions and accounts in one place. Reviewers appreciate its real-time updates, seamless integration with other modules, and customizable reports, making bookkeeping and financial analysis straightforward and reliable. Expense Tracking 4.5 (1,111) 58.42% of 1111 reviewers that rated this feature as important or highly important This aspect allows you to categorize, monitor, and report expenses easily. Reviewers indicate it simplifies record-keeping, supports receipt scanning, and helps with budgeting. Many users value real-time tracking, automated categorization, and the convenience for tax preparation and financial oversight. Income & Balance Sheet 4.6 (621) 65.06% of 621 reviewers that rated this feature as important or highly important QuickBooks Enterprise gives you clear, customizable income and balance sheet statements, helping you assess profitability and financial health. Reviewers appreciate the ease of generating reports, the ability to drill into details, and how these insights support better business decisions. Bank Reconciliation 4.5 (1,839) 56.06% of 1839 reviewers that rated this feature as important or highly important Compare and match accounting/financial records with corresponding bank statements QuickBooks Enterprise 222 features Method used in decision-making that allows businesses to input variables to forecast potential outcomes or possibilities Define levels of authorization for access to specific files or systems Built-in accounting to manage ledger, accounts payable/receivable, financial reports, etc. Integrate with a third-party accounting system Track money owed to a company's creditors/suppliers Track outstanding invoices and the money owed from clients Accept electronic bank-to-bank transfers using a network called the Automated Clearing House (ACH) Dashboard to view the status of ongoing processes, identify current incidents and track past activities Track and document all activities across devices, networks, and other systems Verifies and confirms the accuracy of an address Categorizes outstanding invoices based on the amount of time they have remained unpaid Application programming interface that allows for integration with other systems/databases Manage the process of evaluating documents or requests submitted for approval A record of all activities within the system, including user access, changes made, etc. Setup and send recurring or automated bills Manage customer orders that cannot be filled immediately due to out-of-stock items Compare and match accounting/financial records with corresponding bank statements Scan barcodes to ensure accurate pricing and label tracking Identify and track items using barcode tags or RFID (radio-frequency identification) tags Share bid details, archive bids, and create bid requests to assist in bid solicitation and quote comparison With this capability, you can create, customize, and automate invoices efficiently. Users think the system streamlines billing, supports multiple payment methods, and integrates with other platforms. Reviewers value its user-friendly interface and time-saving automation for recurring and subscription billing. Gateway through which end users can view past bills and pay current invoices Material list of manufacturing parts and associated costs 3D design and modeling tool enabling a virtual information model Create bills of materials Track actual spending to ensure it's in line with the planned budget Create budgets based on historical data and future projections Track and manage schedules and meetings via an integrated calendar Monitoring, analysis, and projection of the movement of cash into and out of a business over a specific period Process of managing an organization's cash resources, including cash on hand, investments, and bank account balances Create and manage digital catalog of products/services with their details, specifications, and price Tracks all change orders submitted across projects and updates the budget to reflect the most recent costs A financial statement that lists a company's accounts and details the account type and balance Print paychecks issued to confirm payment of wages or salary Receive and deposit or issue and record check payments Issue payments to third parties via checks Track the status of assets and whether they're checked in or out Manage contact details and communication with clients Private online space that lets businesses securely share documents and provide information access to clients Provides a channel for team members to share media files, communicate, and work together Specialized for organizations who focus on commercial projects and processes Tracking, calculating, and paying commissions and earnings to employees Track and manage adherence to policies for any service, product, process, or supplier Track and report regulatory data to either internal management or external stakeholders Combining loans, assets, liabilities, and other financial data from multiple subsidiary companies into one entity for reporting Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Business model where clients pay their lawyer a fee only if the case is won/settled successfully Track, store, and access client contracts or licenses Specialized for general contractors/sub-contractors (those who conduct work on a contract basis) Streamlines the entire accounting process, from ledger entries and expense tracking to accounts payable, financial reporting and more. Collection of data related to the costs associated with various items, products, services, or activities Forecast the cost and resources required to complete a project Manage budgets, track and optimize spending and align capacity to workload demand Process to track, record, and analyze expenses that occurred over the entire duration of a given project Software for Certified Public Accountants to aid clients in achieving financial goals. Accept and process credit card transactions Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Access previous interactions or concerns to maintain customer relationships Store and organize information about customers and previous interactions Reports that show customers their invoices, payments, and balance on the account Customize data fields to support various needs and use cases Invoices that can be tailored according to company's branding, payment terms and personalized information Alter the layout and content of reports Pre-designed layouts that can be customized to match preferences and requirements Assembly of graphs and charts for visualizing and tracking statistics/metrics Import and export data to and from software applications Protect sensitive data for digital privacy Accept and process credit/debit card transactions Manage order deliveries until they are received by the customers Track products that are for sale at a reduced price or part of coupon promotions Financial management for all distribution-related activities, including inventory, warehouse, purchasing, sales, etc. Store, manage, and track all electronic documents in a centralized location Store and organize documents in a centralized system Track and view detailed financial donation history made by contacts and members Ability to identify, sort on and alert participating parties about the approaching date by which action has to be taken Process of automatically notifying clients when payments fail to ensure invoices are paid Receive an automatic notification when the exact same payment is about to be initiated for the second time Estimating software designed for electrical businesses Digitally sign online documents Pre-made examples and templates for emails Helps users manage the maintenance of assets; offers reporting to identify areas for improvement Track the location of specific equipment at all times Estimate expected cost based on various factors before a project begins Identify and track situations that legally reduce financial liability Plan, pay and track business related expenses. This aspect allows you to categorize, monitor, and report expenses easily. Reviewers indicate it simplifies record-keeping, supports receipt scanning, and helps with budgeting. Many users value real-time tracking, automated categorization, and the convenience for tax preparation and financial oversight. Public or private sharing of digital files such as documents, audio/video, images, and more Manage information and/or provide updates regarding student financial aid Plan, manage, and track the financial activities of an individual or organization It helps you generate detailed, customizable financial reports for better decision-making. Some reviewers find the reporting tools flexible and easy to use, while others mention limitations in custom reports and advanced capabilities. Integration with TurboTax is also highlighted as valuable. Centralized database to track details of fixed assets such as depreciation and maintenance scheduling/history Software specialized for accountants and accounting firms Primarily serving architecture, engineering, and construction industry professionals Software designed for higher education organizations Specifically designed to address the needs of law firms and legal departments Intended for medical use such as diagnosis, treatment, and consultation Software specialized for non-profit organizations For realtors, real estate investors, property managers, and other real estate professionals. Specialized for organizations who focus on residential projects Designed to be used by kindergarten, primary, middle, and senior secondary schools. Designed for small businesses Designed to be used by trucking businesses Form predictions based on past and present data/trends Identify and prevent suspicious activity Manage revenue acquired through grants, donations, and other sources (accountability vs. profitability) Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies QuickBooks Enterprise offers a comprehensive general ledger, letting you track all transactions and accounts in one place. Reviewers appreciate its real-time updates, seamless integration with other modules, and customizable reports, making bookkeeping and financial analysis straightforward and reliable. Monitor application statuses, proposals and award funds Archive of job costs for similar projects Business model that charges based on the amount of time spent on an hourly basis Estimating software designed for HVAC businesses Transactions that typically involve face-to-face interactions between the payer and the payee Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site QuickBooks Enterprise gives you clear, customizable income and balance sheet statements, helping you assess profitability and financial health. Reviewers appreciate the ease of generating reports, the ability to drill into details, and how these insights support better business decisions. Integrated suite of industry-specific operations management applications (Supply Chain, HR, Project Management, Manufacturing, etc.) Monitor product stock levels Track and manage inventory levels to maintain proper supply Maintain and control the stock level of inventory Track and monitor inventory items, such as raw materials, unfinished goods, and ready-to-sell items Create invoices from scratch or have recurring invoices Store and view prior invoices for each account/client Captures invoice data and maintains comprehensive records for auditing and reporting purposes Collect, organize, and track inventory/product data including item numbers, descriptions, etc. Calculate total itemized costs, including initial costs and any changes Manage and track all job information and associated tasks Planning and managing the execution of tasks or jobs within a computer system, network, or other automated environments Track and visualize the status of an ongoing job and the time spent on tasks or projects Software designed for kindergarten through 12th grade schools Process of printing custom labels through various methods. Software specialized for manufacturers to track work orders, bills of materials, and manufacture orders to help streamline operations Supports the effective planning of manufacturing production based on materials, labor, and machinery. Log miles driven for tax deduction or reimbursement purposes Access software remotely via mobile devices Clients can submit payments via mobile devices Manage the accounting and financial aspects of multiple locations or companies in a single location Manage and handle various international currencies Manage and support multiple locations Ability to handle several projects simultaneously Ability of websites, web applications, or mobile applications to function without an active internet connection Ability to manage transactions online with a mobile device or computer. Create, send, and view electronic invoices Accept and process online payment transactions Manage the process of receiving, preparing, and delivering orders for goods/products Manage and track customer orders for goods, investments, or any other purchases Send / receive, process, and execute orders Track orders throughout the fulfillment process Flag a transaction when a customer pays more than they owe and either refund the overpayment or save the overpayment as a credit Allow customers to make a partial payment on an invoice and track remaining debt Tracking, managing, and initiating the transfer of funds for overdue customer payments Accept, record, and reconcile financial transactions Track sent and received payments, invoices, and bills. Manage employee salary processes, data, taxes, and records administration efficiently View and track payroll metrics including tax liabilities, pay rates, working hours, deductions and more Manages, automates, stores, and tracks permits to ensure regulatory compliance for multiple industries Estimating software designed for plumbing companies Accept and process customer payments for products or services using hardware and software Ability to link barcodes or serial numbers with specific items for identification A type of financial statement used to record and report an organization's revenues, costs, and expenses over a specific amount of time Document and report the progress of ongoing projects Manage and track financials on a project-to-project basis Business model that bills clients an amount based on the project/task/job performed The process of estimating and tracking the expenses incurred for a specific project Plan and coordinate all the resources, costs and time needed to execute assignments Identifying critical tasks that make up a project and assigning start and end dates for each Monitor the progress of projects from start to finish Estimate or forecast of a future scenario based on the study of present trends Add, view, and edit details of all properties managed by an agency that are available for sale or rent Create proposals based on costs of labor and materials Create, send, and track purchase orders and their statuses Workflows that help acquire inventory, issue purchase orders and receive and store items in required quantity Generate quotes or estimates for customers Receive data and information in real time Receive system updates as soon as any changes are made Upload, track, and submit receipts in a central database A list of customers and their payments due updated on a monthly basis Managing orders that a customer purchases repeatedly and regularly Automatic and regular transactions made through a secure online platform at predetermined intervals (monthly, quarterly, etc.) Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns View and track pertinent metrics to find patterns and gain insights from data Manage the rescheduling of appointments Tracking, organizing, and controlling retail inventory throughout the supply chain and sales process Track and facilitate returns of products sold An accounting principle that identifies the specific conditions in which revenue is recognized and determines how to account for it. Organizes and stores history of RFIs (request for information) & submittals, tracks date/time and whether a response has been received An order generated by a seller to a customer, containing details about products or services Reports specific to sales analysis for trends and strategies Calculation of consumption tax imposed on the sale of goods/services Plan availability and assign specific time slots for tasks and resources Search and filter data across systems to locate required information by entering keywords or certain criteria Allow users to create their own reports and financial statements Track and assign specific serial numbers to products Generate or print labels that contain shipping information for packages Manage and track orders being shipped to customers Internal and external product tracking codes Manage special order requested by a customer Track the amount of money spent on a certain product or with a certain supplier Track staff hours through a calendar view Schedule shifts for staff/employees, track hours worked, and manage staff payroll Track the status over time for a request, process, asset, or transaction Track information, qualifications, and contact details of subcontractors Manage all supplier data and operations Manage the planning and execution of supply chain activities Measure digital plans to calculate labor and materials needed Create, manage and track all task activities and progression Calculate tax and make deductions on gross income from sources like wages, investments or self-employment Track tax-related transactions, tax remittance and tax reporting for various groups of employees and contractors The completion of documentation that calculates earned income and the taxes to be paid, also called a tax return Implementation of various strategies to manage tax obligations via planning and maintaining compliance Log and record hours worked and costs spent to assist in billing and invoicing Measure and track time including hours worked and paid time off (PTO) Track the amount of time spent on a job or task Manage, record and track all business exchanges in form of money and its related interactions in the system Track movement of transactions across accounts Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Goods and services tax Ability to track and store all vendor-related information, such as contacts, services offered, terms, etc. Displays a graphical view of a build assembly to visualize which portion of the project you're estimating Manage and track operations and inventory within warehouses Provides varying estimates based on different scenarios Get Advice We can help you find the software with the features you need. Features 4.4 (20,607) 4.4 Based on 20,607 reviews ## Pricing Value for money 4.3 (17993) Free Trial [View pricing plan details](https://www.capterra.com/p/174984/QuickBooks-Enterprise/pricing/) Gold $2,210 Flat Rate,Per Year It includes: - Payroll built in - Cloud access (Additional fees apply) - Online backup data storage - Advanced Reporting - QuickBooks Priority Circle service Platinum $2,717 Flat Rate,Per Year It includes: - Multi-company management - Advanced Inventory - Advanced Pricing - Bill and PO workflow approvals Diamond $5,264 Flat Rate,Per Year It includes: - QuickBooks Time Elite ($5/employee per month) - Salesforce CRM Connector ($150/month per company file) Value for money 4.3 (17,993) 4.3 Based on 17,993 reviews ## Integrations [ Microsoft Excel](https://www.capterra.com/p/176574/Excel/)[ Microsoft 365](https://www.capterra.com/p/227157/Microsoft-365/)[ Gmail](https://www.capterra.com/p/202338/Gmail/)[ Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/)[ Microsoft Outlook](https://www.capterra.com/p/227138/Microsoft-Outlook/)[ Zoho Expense](https://www.capterra.com/p/142384/Zoho-Expense/)[ QuickBooks Online Advanced](https://www.capterra.com/p/189398/QuickBooks-Online/)[ Quicken](https://www.capterra.com/p/151854/Quicken/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 4.1 (17260) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.1 (17,260) 4.1 Based on 17,260 reviews ## User reviews Overall rating 4.5 Based on 20,649 reviews Filter by rating 5(12534) 4(6551) 3(1195) 2(208) 1(161) Mentioned topic Sorted by most recent SS Sandip S. Stuff Nurse Computer Software ### "Easy and perfect solution for handling financial data" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 June 10, 2026 Financial management become easy because of this. I can easily tracking the financial data and good accuracy for accounting process, overall positive experience. Pros It really helps me to manage the financial data like accounting, inventory, and reporting in one place. Cons The price is my only concern, because maybe small organization can't afford it. Rather than that new users may get hard to use it as there are so many features it has. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. LL Lidia L. Medical Assistant Hospital & Health Care ### "Powerful Business Accounting with a Learning Curve" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 9, 2026 Overall, my experience with QuickBooks Enterprise was positive. It offers powerful accounting, reporting, and inventory management features that support growing businesses, though the interface can be complex and may require time to learn effectively. Pros Its robust reporting, advanced inventory management, and ability to handle complex business needs. it is amazing. Cons The software can sometimes feel complex, with a steep learning curve and occasional performance slowdowns. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. DP duwayne p. non exec Information Technology and Services ### "Powerful Inventory and Reporting, But the High Cost and Support Hold It Back" 5.0 Overall Rating 5.0 5.0 Ease of Use 4.0 4.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 10/10 June 8, 2026 Overall, my experience is that this is a "love it or hate it" relationship. When it is set up correctly, it is an absolute workhorse that saves time and provides incredible insight into the business . However, the setup process is not intuitive; you really need to commit to learning it or hire a pro to configure it . I would rate it highly for functionality, but poorly for value for money and support responsiveness. It is perfect for a growing mid-sized business that needs robust data, but overkill (and too expensive) for a smaller operation. Pros The sheer power and depth of the features are what I appreciate most. It handles complex business needs effortlessly, particularly advanced inventory management (like FIFO costing and barcode scanning), detailed and customizable reporting, and the ability to manage a high volume of transactions without crashing . It feels like a piece of "serious software" for companies that have outgrown basic systems, offering the robust functionality needed for manufacturing, construction, or multi-location retail Cons Without a doubt, the high cost and the clunky customer support are the biggest downsides. The subscription model is significantly more expensive than other versions, and the price quickly escalates when you add more users or need specific modules like advanced payroll . Additionally, while the software itself is powerful, getting help can be frustrating—support often feels like an upsell opportunity, and resolving issues requires repeating information multiple times . Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. CS Clara S. Director of Operations Computer Software ### "Do Not Buy Quickbooks" 1.0 Overall Rating 1.0 1.0 Ease of Use 1.0 1.0 Features 1.0 1.0 Customer Service 1.0 1.0 Likelihood to Recommend 0/10 June 4, 2026 My overall experience with QuickBooks Enterprise has been disappointing. While the software offers a wide range of features, the reliability issues we encountered outweighed the benefits. Payment transactions did not always post correctly, leading to inaccurate financial data and requiring significant time to investigate and correct discrepancies. What was most frustrating was the lack of effective support. Despite multiple contacts with customer service and attempts to escalate the issues, we were unable to obtain a timely resolution. Communication was poor, follow-up was inconsistent, and even messages sent to executive-level contacts went unanswered. For a financial management platform, accuracy and support are critical. When you cannot fully trust your financial reports and cannot get meaningful assistance when problems arise, it becomes difficult to rely on the software for day-to-day business operations. Unfortunately, that has been our experience with QuickBooks Enterprise Pros I have used QuickBooks for years, but my recent experience has been extremely disappointing. The biggest issue is that payments are not posting correctly, creating unnecessary accounting headaches and forcing us to spend valuable time researching discrepancies that should never occur in financial software. When you rely on an accounting platform to provide accurate financial data, payment processing errors are simply unacceptable. What makes the situation even worse is the lack of customer support. Multiple attempts to resolve these issues through customer service resulted in little to no meaningful assistance. Escalations went nowhere, and even emails sent to the Office of the \[sensitive content hidden\] have gone unanswered. Imagine using financial software and being unable to confidently run financial reports because the underlying payment data cannot be trusted. The entire purpose of accounting software is to provide accurate financial information, yet that becomes impossible when transactions are not recorded properly. For a company that markets itself as a leader in accounting solutions, the lack of accountability and responsiveness is incredibly frustrating. Until these issues are addressed and customer support improves significantly, I cannot recommend QuickBooks to other businesses. Cons What I liked least about QuickBooks Enterprise was the reliability of its payment processing and the lack of effective customer support when issues arose. Payments were not consistently posting correctly, which created discrepancies in our financial records and made it difficult to trust the accuracy of financial reports. For accounting software, accurate financial data is essential, and these issues significantly impacted our operations. When we sought assistance, customer support was unable to provide a satisfactory resolution. Escalations were slow or nonexistent, and even emails sent to higher levels of management went unanswered. The combination of software issues and poor support made what should have been straightforward accounting tasks unnecessarily time-consuming and frustrating. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AR Andres R. Operation Manager Luxury Goods & Jewelry ### "Easy to use and no accountant needed " 5.0 Overall Rating 5.0 5.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 4.0 4.0 Likelihood to Recommend 2/10 June 3, 2026 Very easy to use once you understand how to use it, helps me stay on top of my taxes and payroll. It can all be done yourself Pros Makes it easy to keep track of your own taxes, no accounting needed, once you learn the interface you can dot it all yourself. Cons Could make the interface much easier. Make it integrate with your bank account and offer ways to categorise your transactions Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. DC Diva C. Administrative Hospital & Health Care ### "Efficient and Robust Financial Management System" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 2, 2026 Overall, our experience with QuickBooks Enterprise has been very positive. It is a powerful and reliable accounting solution that supports the needs of a growing business. The system provides strong reporting capabilities, efficient financial tracking, and helpful tools for managing inventory and users. While there is a learning curve at the beginning, it becomes much easier to use over time and proves to be a valuable platform for managing day-to-day financial operations. Pros What I like most about QuickBooks Enterprise is its robust and scalable accounting capabilities. It allows us to manage complex financial data, multiple users, and detailed reporting with ease. The customizable reports provide valuable insights into our business performance, and the inventory management tools are especially helpful for keeping track of stock accurately. Overall, it is a powerful and reliable system that supports the needs of a growing business. Cons One of the main challenges with QuickBooks Enterprise is that it can feel complex at times, especially for new users. The learning curve is a bit steep due to the number of features and customization options available. Additionally, some advanced functions require additional setup or training to use effectively. However, once the system is properly configured, it becomes much easier to manage day-to-day accounting tasks. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Clinical Psychologist Hospital & Health Care ### "Powerful Accounting Control with a user Friendly Features" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 28, 2026 My overall experience with QuickBooks Enterprise is that it’s a very capable, business-grade accounting system that excels in depth and control, but comes with a fair amount of complexity. On the positive side, it handles advanced accounting needs well—things like detailed reporting, inventory tracking, job costing, and multi-user collaboration are all built in and fairly robust. For businesses that have outgrown simpler tools, it provides a structured way to manage finances at scale without immediately needing a full ERP system. I also like its flexibility. You can customize reports, user permissions, and workflows to match specific business processes, which makes it adaptable across different industries and operational styles. That level of configurability is a big reason it’s used in more complex business environments. On the downside, it can feel heavy and not very intuitive for new users. The interface is dense, and the learning curve is real—especially for people without an accounting background. Performance and setup can also become more demanding as data grows or as more features are enabled. Overall, it feels like a “power tool” for accounting: extremely useful when you need its capabilities, but not something you’d choose for simplicity. Pros What stands out most about QuickBooks Enterprise is how powerful it is for handling complex, high-volume business accounting without forcing everything into workarounds. The biggest strength is its depth of features. It goes well beyond basic bookkeeping—supporting advanced inventory tracking, detailed job costing, customizable reporting, and multi-user workflows. That makes it especially useful for larger businesses that need more structure and control than standard accounting tools provide. I also like how configurable it is. You can tailor permissions by user role, build custom reports, and set up workflows that match how your business actually operates instead of adapting your process to the software. Another strong point is its scalability. As a company grows, the system can handle more transactions, users, and complexity without needing to switch platforms, which reduces disruption over time. Overall, its main advantage is that it brings enterprise-level accounting power into a familiar interface, giving businesses a lot of control over financial operations in one system. Cons What I like least about QuickBooks Enterprise is that its power comes with noticeable complexity and overhead. The interface can feel dense, especially for users who don’t work in accounting every day. Even common tasks sometimes require navigating multiple menus or understanding accounting-specific terminology, which adds a learning curve compared to simpler bookkeeping tools. It can also feel heavy in terms of system performance and setup. Larger company files, multiple users, and advanced features like inventory or reporting can slow things down or require careful configuration to run smoothly. Another drawback is cost. Compared to entry-level accounting tools, Enterprise is significantly more expensive, and some features that feel essential are locked into higher tiers or add-ons. Finally, while it’s highly customizable, that flexibility can become overwhelming—there are often many ways to do the same task, which can lead to inconsistent processes across a team if it’s not tightly managed. Overall, it’s very capable software, but it trades simplicity and ease of use for depth and control. Alternatives considered [TurboTax Business](https://www.capterra.com/p/179846/TurboxTax-Business/) Reasons for choosing QuickBooks Enterprise I didn’t literally “choose” QuickBooks Enterprise over alternatives in a real-world sense, but based on the comparisons we discussed, the reasons it stands out against tools like Microsoft Outlook Calendar-style ecosystems don’t apply here—instead it’s more about accounting platforms such as mid-market bookkeeping or lighter accounting systems. Against those, the main reasons Enterprise tends to be preferred are: It offers much deeper accounting functionality than simpler tools. Features like advanced inventory management, job costing, detailed class tracking, and customizable financial reporting are built in, whereas many alternatives either don’t include them or require add-ons. It also scales better for complex businesses. As transaction volume, users, and reporting needs grow, Enterprise is designed to handle that complexity without forcing a migration to a completely different system too quickly. Another reason is control. You get a high degree of customization in the Chart of Accounts, permissions, reporting, and workflows, which is important for businesses with established processes that don’t want to adapt to rigid software structures. Finally, integration within its own ecosystem is strong. Payroll, invoicing, accounts payable/receivable, inventory, and reporting all connect directly to the same ledger, which reduces fragmentation. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AU Anonymous User Director of HR and Business Operations Non-Profit Organization Management ### "Quickbooks recommedations" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 8/10 May 28, 2026 Overall, I recommend this product. The ease of report running is the biggest win for my use. The integration with banks is seamless. Pros Ease of running reports and searching for expenses and invoice payments. Our accountants recommended it because it can integrate with other systems. Cons There are often pricing increases and sometimes it's hard to reach customer service so you have to rely on the chatbots for help. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. GO Glory O. Internship Farming ### "QuickBooks Enterprise is amazing " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 May 28, 2026 The platform helps users monitor how the business operates through accountability, expense tracking, and other connected activities, all from one centralized system. Pros QuickBooks Enterprise allows users to easily export, customize, and share reports with different team members. This makes handling reports and expenses simple and efficient. Cons QuickBooks Enterprise be accessed through a mobile application, which includes simple and user-friendly features that make it convenient to use. One of the things I appreciate most about it is its reliability and credibility. Because of its efficiency and ease of use, I find no issue with it. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. AW Angela W. Owner Health, Wellness and Fitness ### "Has gotten much less user friendly & way too expensive " 1.0 Overall Rating 1.0 1.0 Ease of Use 2.0 2.0 Features 2.0 2.0 Customer Service 0.0 0.0 Likelihood to Recommend 1/10 May 27, 2026 Can't stand it and am looking to switch to something more reasonably priced. The constant price increases and updates are frustrating. Pros Cloud based and multiple user friendly so both my accountant and business partner can access anywhere and see what I'm doing. Cons Cost well over doubled & constant, confusing and useless updates make it hard to use when its always changing. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. 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