# Page 76 | QuickBooks Enterprise Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 76 - Is QuickBooks Enterprise the right Enterprise Resource Planning solution for you? Explore 20610 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/174984/QuickBooks-Enterprise/reviews --- QuickBooks Enterprise 4.5 (20610) [View alternatives](https://www.capterra.com/p/174984/QuickBooks-Enterprise/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 76 - Reviews of QuickBooks Enterprise ## Showing most helpful reviews Showing 1876-1900 of 20610 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use NJF Ndenibi Joel F. Accountant Non-Profit Organization Management Used the software for: 2+ years ### "Great Accounting Tool" June 7, 2023 5.0 Pros Quickbooks is a less costly accounting tool that can easily be used by any accountant with little or no training in the application because it is self-training. This application makes the accountant's work easy and there is a high rate of privacy and protection. So you can't be afraid of data theft or loss of data. Cons The yearly update fees required for the desktop version Review Source VR Verified Reviewer Owner/Operator Construction Used the software for: 1-2 years ### "Business easy for all accounting needs" July 24, 2020 5.0 Overall it made business easy for inventory, accounting, payroll, and being an all in one solution for me. I had more pros than cons. One of the biggest user experience pluses is the easy to understand layout and input of data. Pros I liked that I could navigate most data entry without feeling frustrated like other competitive products. Any extra help was given through explanation on overviews you could read through. The wait time for product service questions and the service given was step by step as I am not the hippest person on understanding technology. Cons I don't like that payroll customer service is sourced out of the USA as there is a language barrier that hinders communication on big issues. I do wish the reports were a little easier to understand or find. I had to call to get help using and finding a couple reports needed for presentations. Alternatives considered [Wave](https://www.capterra.com/p/178021/Wave-Apps/) Reason for choosing QuickBooks Enterprise The ease of understanding and layout of the software. Review Source Response from Intuit August 6, 2020 Thanks for letting us know about your experience. Our goal is to make things easier, allowing you to spend more time doing what you love. For any questions, especially Payroll related ones, please check out our Community. (https://community.intuit.com/) It's a great resource for self -help articles. Hoping this reaches you well! -Hannah, The QuickBooks Team. Kaitlin K. Administrative assistant Retail Used the software for: 6-12 months ### "On the books" August 27, 2020 4.0 Pros Quickbooks makes it easy to keep track of expenses . Checks are direct deposited and payroll taxes are calculated automatically. You have the option to break expenses down or group all in one. Cons I found other online software to be a little easier to learn when I compared my options before making my decision to go with QuickBooks. Not enough inventory management. I have come across some credit card syncing problems. Review Source Response from Intuit September 4, 2020 Heya, Kaitlin. We'd like to welcome you to the QuickBooks family and community. We're excited to have you and are delighted to read that it's been a breeze keeping track of your expenses. We recommend visiting our tutorials page to mitigate any potential learning curves: (https://quickbooks.intuit.com/learn-support/). There, you can find video tutorials and articles that cover common features in QuickBooks. You can also visit our community page for tips with QuickBooks, answers to commonly asked questions and more: (community.intuit.com). We wish you continued success and many more years backing you! -Jay, The QuickBooks Team. VR Verified Reviewer Personal Banker Banking Used the software for: 2+ years ### "Quickbooks is a godsend" February 18, 2021 5.0 Overall, Quickbooks has been way good to me than not. I log in almost daily to reconcile the accounts and track cash which it lets me do with total ease. I can even use the App to do anything on the go. Pros What I liked most about Quickbooks, is the total ease of being able to track all my accounts in one software. It helps me locate missing checks that I forgot to put in my financials or other mistakes. Cons What I liked least about Quickbooks is that it will sometimes lose connection to a bank account or multiple. In that case, you must reconnect which does not take long at all, just an extra step at times. Review Source VR Verified Reviewer Assurance Associate Accounting Used the software for: 2+ years ### "Best accounting software " November 14, 2018 5.0 Pros Quickbooks is a great software for any company trying to get accounting done. It’s interface it easy to use and the software is aesthetically pleasing. You can pay bills, manage employees, view bank statements, create process flow charts, and more with quickbooks. Cons Nothing - simple to use and gets the job done Review Source Response from Intuit November 24, 2018 Thanks for this stellar review, and for being the best part of QuickBooks. I'm thrilled the software has left a great impression on you, and that the interface has been pleasing to work within. While I have your attention, I want to share there are a ton of self-help outlets made with you in mind. They outline a wealth of tips for continuing to get the most from QuickBooks. Should you ever have questions, a prime example is the Resource Center. It's located at the following link, and I encourage you to check it out anytime: https://intuit.me/2rI3OKd. Here's to you, getting the job done! Jess, The QuickBooks Team VR Verified Reviewer Board Member Used the software for: 2+ years ### "The most complete software with the most incomplete customer support" March 12, 2018 3.0 One-stop solution for everything I need in accounting and payroll Pros I've checked out almost every Payroll and Accounting software tool on the market. Quickbooks is by far the most complete. As a startup entrepreneur, I'm of course partial to working with other startups. But the price point differences aren't that huge between QBO and the competitors. And with QBO you can easily connect with accountants who are familiar with the software. Cons First, implementation. It is a beast trying to get into Quickbooks initially. I tried to do it on my own. Bad decision. You want to hire someone to setup your QBO account for you. Once complete however, it's much easier to use and you can handle almost anything within the software. Second, customer support. Unfortunately, this has actually gotten worse over time. You used to be able to hop on chat and get the help you needed. Now most things require waiting on extended hold times for a response. I even tried recently to upgrade my account after seeing an offer on their side for premium payroll services. The difficulty with trying to get in touch with someone was so difficult I just eventually gave up. Review Source Johnny F. CEO & Co-Founder Food Production Used the software for: 1-2 years ### "Best software for invoicing customers" August 5, 2018 5.0 It's helped us keep track of our receivables and improve our time to being paid by customers. Pros Very simple and easy to use! Can simply store customer information, create invoices, email within the application, and set reminders for payments. Additionally, pulling reports is fairly simple and keeping track of the businesses finances as a whole. Cons Some of the reports need cleaning up after downloading, but it's not that bad if you are semi-proficient in Excel. Review Source Response from Intuit August 7, 2018 Happy Tuesday, Johnny. I appreciate you taking the time to leave us a review, and am glad the software has helped you easily track receivables and save time. Should you ever have questions or need anything, I encourage you to swing by our Community forum at https://intuit.me/2rJQ95o. You'll find a ton of how-to troubleshooting articles there, many discussing data exports to Excel. In addition to this, QuickBooks reps and other certified experts monitor the Q&A section of the site and provide crafted insights on customer posts. We're proud to be backing Eat Your Coffee, by the way. Wishing you continued business success! Jess, The QuickBooks Team Mary D. President Law Practice Used the software for: 2+ years ### "Makes sense of running a small business" November 27, 2018 5.0 I ran a small business for 19 years with all of the financials kept on QuickBooks. Every year, the accountant could do the taxes, etc., very efficiently. He could quickly spot errors and easily correct them. The lack of hourly time invested by my CPA probably exceeds the cost of the software. Pros QuickBooks was universally recognized and compatible with everything outside the office that we did: Working with the accountants, online banking, tax prep, balance sheets and financial statements, etc. It was very easy for new employees to learn and to use properly, but even more importantly, it was easy to correct errors by new users! Cons Importing Excel spreadsheets is awkward. Navigation inside the program can be awkward. The "Help" button is just not. The cost of every mandatory upgrade gets steeper and steeper, and is a cash flow problem for small businesses. Review Source BF Bryan F. President Accounting Used the software for: 2+ years ### "BFoster review on QBEDesktop" September 27, 2023 4.0 I have 14 clients and they all use QBE, I push the product, not because I know it ,but because it a great product. I do the set up of their accounting system and training. My experience has been great with this product. Pros As a accountant and working with my client the reports are very easy to explain and review with my clients.QBE,is bmvery detailed and easy to use and set up for my clients. Cons There are no cons from me. My client has not came to me with anything bad to say about the software. Reason for choosing QuickBooks Enterprise My clients love it and it's easy from my clients to understand and use, and they understand the reports Review Source Steven M. Vice President Consumer Goods Used the software for: 2+ years ### "I use QB Enterprise for my business. It is a great solution for small businesses." November 7, 2017 5.0 Tracking inventory from multiple sites. Run daily business and order processing Pros QB has a lot of hidden features that allow you to do a much better job of tracking inventory and managing product. The average user never taps into these resources but they are available to anyone with the software; which is nice. This is a powerful software that can adapt to your business as it grows and changes. Their CC processing rates are really good. Cons Support is very minimum. With Enterprise you get free support with your monthly subscription but the support team is little more than customer service team members reading online articles. I have been able to find the solution myself while the team members were looking through their archives. It is few and far between when you get a knowledgeable support team member. Review Source VR Verified Reviewer Office Manager Construction Used the software for: 2+ years ### "Quickbooks is the best accounting software for small businesses" January 23, 2019 5.0 Pros I like how I am able to estimate and invoice from the estimate. I also like how it is really easy to keep a track of spending in the check register and send files to my accountant. Cons The help is not always very helpful. I wish there was more comprehensive solution or even a forum option. Review Source Response from Intuit January 25, 2019 Thank you for taking the time to review, and for letting us know the program's invoicing capabilities are meeting your needs. I also have some great news for you in regards to support. I'd like to introduce you to the QuickBooks Community website. It's an online forum and resource center where you can engage with other users just like you and comb through a comprehensive database of knowledge articles. This link will take you there: https://quickbooks.intuit.com/community/US-QuickBooks-Community/ct-p/community-us Thanks again for sharing your review with us, as comments like yours are lovely to come by. All the best, Clay, The QuickBooks Team Aaron B. Freelance Entertainment Used the software for: Less than 6 months ### "Valuable expense management, and payroll tool. For any small business " December 30, 2022 5.0 Amazing service. An absolute must have for any small business owner. It may be the best investment I have ever made. Pros QuickBooks UI and analytics dashboard is one of the best features. I can send reminders for overdue accounts with the one button. Cons I have never had any issues with QuickBooks. Other than me having a slow internet connection from time to time, but what software does not have problems in this case. Switched from [Microsoft Excel](https://www.capterra.com/p/176574/Excel/) I was referred by a friend. Review Source VR Verified Reviewer Realtor Real Estate Used the software for: 2+ years ### "quickbooks is very user friendly for starters" September 19, 2018 5.0 basically even if you are not familiar with computer and excel sheets should be able to use it, user friendly. Pros clear, easy, whatever it says on the item is what it is. Cons a lot of time takes long time for loading time. Review Source Response from Intuit September 20, 2018 Thank you for taking the time to leave your comments. Rest assured we have steps in place to cut down on loading times, no matter what version of QuickBooks you're using. Should you be an Online customer, the info you need is https://community.intuit.com/articles/1145697. This Community-hosted article will guide you to info on clearing browser cache, which is widely known to be the culprit behind performance problems in that software. As for Desktop, the info at https://community.intuit.com/articles/1502333 will get you squared away. It'll walk you through tackling long load times for our locally stored program, and I encourage you to follow each in order. Thrilled QuickBooks is delivering a user-friendly accounting solution, by the way! Jess, The QuickBooks Team Stephania M. Executive Member Executive Office Used the software for: 2+ years ### "Super Cool!" March 22, 2020 4.0 I live creating invoices and sending them out to my clients. Receiving payments with an ease and making payments with ease too! I can customize reports for my end of week or end of month; also quarterly and yearly. Its great! Pros I have been using this to reconcile my books. Super user friendly. Simple to connect to your bank accounts too. Easy to upload your bank statements. they have a support team that help you if needed. Chart of accounts are very broad and customizable to your company. They have trainers to help with LIVE trainings. Cons I can't find something I don't like. Because Quickbooks is amazing and simple to use. You can create invoices, receive payments, reconcile your accounts. It does the job. Review Source LM Leslie M. Owner Construction Used the software for: 2+ years ### "Tons of features but steep learning curve" March 8, 2018 3.0 Allows us to manage all of our accounting, billing, job costing, and reporting systems in one program, which interfaces with the other 3rd party HR and CRM software systems we use. Pros It is an extremely robust accounting software that also allows interfaces and exchanges information with other industry-specific programs that we use. This has streamlined a lot of our billing, accounting, and record-keeping processes. Reporting functions are broad and very customizable. Cons Customer support. It can be very very challenging to get the assistance you need with an issue. After several frustrating attempts at working with them, spending hours on the phone to resolve a seemingly simple issue, I have found it best to use Google to try to answer any questions or resolve issues and only call Quickbooks customer service as an absolute last resort. Every call turns into a sales pitch, and it was frequently present as if the solution to all my problems was to just upgrade to the latest version. After a couple of times trying that, only to discover the same issues still existed in the new version, I felt duped. IF you can manage to connect with a higher-tiered support agent, they do have a considerably larger breadth of understanding of the program and how to troubleshoot issues. It seems their first-line staff are not very knowledgable of IT and really felt more like a sales staff than a support staff. Review Source VR Verified Reviewer Graphic Designer Information Services Used the software for: 2+ years ### "Book-keeping For Dummies" September 15, 2018 5.0 Love QB and will keep using it for my freelancing design jobs. Do yourself a favor and try QB if you are on the hunt for a powerful book-keeping application. Pros QuickBooks is in a class of its own in terms of book keeping and everything associated with it. Tracking expenses and revenues, generating reports, and customizing bills are just a few of the features that QB lets you perform simply. The user interface is super friendly and all the main features are within a couple mouse clicks away. I honestly don't think any other software that's available in the market comes close to QB in terms of how complete of a package you get for an affordable price. Cons The only con about QB is that it has so many features that you wouldn't know what to use them for. Simply amazing. Review Source Response from Intuit September 17, 2018 Reviews as amazing as yours are why we do this, so thanks a ton for being the best part of QuickBooks! Rest assured, we have a library's worth of tools that simplify the feature-set in our software, and they're just a click away. A prime example would be the tips and tricks hosted by our Community (https://intuit.me/2rJQ95o), so explore the wealth of insights hosted there anytime. Delighted you chose us to be your accounting solution, by the way. Keep up the super work, and take care! Jess, The QuickBooks Team Lindsay Q. Operations and Key Accounts Manager Retail Used the software for: 2+ years ### "Great business solution " November 26, 2019 5.0 Pros The reporting is really great, tracks customer and sales seamlessly. Backside for AR and AP is user friendly. Cons The max allowed names allowed. We have to go in and audit old customers or vendors quite frequently as we hit our max often. We have been in business for 25+ years so there is a lot of data here. Also wish you didn't have to constantly be in single user mode to made certain changes...really disrupts the business day when I have to ask everyone to get out of QB. Alternatives considered [QuickBooks Online](https://www.capterra.com/p/190778/QuickBooks-Online/) Reason for choosing QuickBooks Enterprise We have a very big building process for inventory and QB online does not allows for these types of builds. Review Source BF Bernard F. Owner Computer Networking Used the software for: 2+ years ### "Quickbooks is excellent for the small business" October 31, 2018 4.0 Quickbooks works great and is used by many of my client. i would recommend the product. Pros Quickbooks is an excellent choice for the small business user. i have deployed the product in environments from single user to multi-user implementation. The set up is straight forward. You can set up the product to work with Microsoft Outlooks so reports and invoices can be sent to email. That is a real plus Cons Slow, slow, slow at times. All users of Quickbooks seem to complain that the product is slow. I also find the the on board help is not that good, and i get better answers by jut Googling the issue Review Source Response from Intuit November 8, 2018 Happy Friday eve, Bernard. I appreciate the review and hope my reply has found you in good spirits. I'm thrilled to read QuickBooks has provided excellent implementation options to Facchina Strategic Planning. While I have your attention, it'd be my pleasure to lend a hand with slow load times. There are a ton of guides on correcting these problems in our Community, and I encourage you to start here: https://community.intuit.com/articles/1762796. Furthermore, this series is an excellent outlet when latency issues arise: https://community.intuit.com/articles/1765186. An additional plus of this site is that it hosts a library's worth of onboarding help. I encourage you to explore it more when you get a bit of downtime. Have a good one! Jess, The QuickBooks Team VR Verified Reviewer Accounts Receivables/ Collections Consumer Goods Used the software for: 2+ years ### "Great For Any Bussiness" September 13, 2019 5.0 It has easy navigation, and I think it would be a great tool for any size business small or large. Pros I like how easy it is to search for items in the system. I also like that there are shortcuts that you can do instead of searching through the drop down menus. Cons I don't like that when it has been a long time since the company has done a back up it asks me when I am logging out if I would like to do a back up. Only the admin can back up our system. On that person should get the notification. Review Source Response from Intuit September 16, 2019 We strive to be the best accounting software for any business. It's great to hear you thought this to be true of QuickBooks! You can continue to count on us to help with all of your bookkeeping needs for years to come. For more info about managing preferences and settings in your account, we recommend checking out the Community: https://community.intuit.com/ Thanks for your review. Morgan, The QuickBooks Team Louis J. CTO Telecommunications Used the software for: 2+ years ### "Easy to Setup, Easy to Use but Support isn't brilliant" April 10, 2019 4.0 It's a good product we use every day to perform our accounting, but the support needs better training. It's recommended, but just needs improving. Pros It's easy to setup, the integrations are easy and everything is generally possible to setup yourself without any help. Direct Debits, PayPal Payments etc are all possible through integrations as well. Looks professional, built in reports and generally does most things you require. Cons Refunds are actually impossible and you have to create a really long winded work around to document it. Support isn't good - they blame your browser and talk you through basic steps over and over again - even when talking to technical engineers they will patronize you. Support also have no idea about how accounting works so aren't best when seeking advise on documenting things like VAT etc. Review Source Kelley M. President Facilities Services Used the software for: 2+ years ### "QuickBooks Great for Small Business" August 24, 2018 5.0 QuickBooks has been a huge help for our businesss. We used to run payroll and invoicing through QB but now only do invoicing. Their app is actually great - I prefer it to the desktop site, it’s simpler and even more user-friendly, plus you can get updates straight to your phone or tablet notifiying you when you get paid, etc. Definitely a must to run a small business. Pros It’s comprehensive and very easy to learn - for someone who has never used any kind of accounting software before, I was pleasantly surprised as to how I was able to learn it in no time. Cons A little tough to figure things out at times - like if you’d like to do something a bit more advanced, it can be hard to find and their help database is a little lacking in my opinion. Review Source Response from Intuit August 29, 2018 Thanks for taking the time out to leave your review, Kelley. I'm delighted to read our software has been an easy to learn accounting solution, as we're proud to be backing your business. Even though I'm confident you're a pro by now, I want to make sure you have the databases you need to complete advanced tasks. As a prime example of the self-help outlets we have for you, bookmark our Community forum at https://intuit.me/2rJQ95o. It's the central hub of insights across product-lines, but you can also find any of them cross-posted in our Resource Center (https://intuit.me/2rI3OKd). Jess, The Quickbooks Team CW Charlene W. Owner Hospital & Health Care Used the software for: 2+ years ### "Not a major fan" September 19, 2018 3.0 I do accounts receivable and insurance claims tracking with the program which does the job well. I have worked with Quickbooks for Mac and can't believe how difficult that is to use compared to PC Quickbooks. Hopefully they are working on improving that-immensely. Pros The ability to have several different companies; to be able to email or fax statements, invoices. Like being able to set up the program each and every time I log off. Peace of mind. Cons Cringe when there is an error and the program has issues. So afraid I am going to lose current data. Customer service is not helpful if training period has passed. Don't like the automatic updates. Would like to be able to choose if I want them, or not. Review Source Response from Intuit September 24, 2018 Thanks for the review, Charlene. We're always working to improve QuickBooks, so please know there are big changes in the works for our Mac service (https://community.intuit.com/articles/1749286). With this said, I'm here to see to it that you have the tools to tackle any errors you come across. The Community hosts the article above and is a splendid self-help outlet. You can also find this article on disabling the Automatic Update option (https://community.intuit.com/questions/1332172) so you can choose when you want them. Additionally, this space doubles as a Q&A forum monitored by our product experts, so reach out should you ever have questions. These agents likewise watch our social media feeds. This support option is offered as an alternative to calling in (https://help.quickbooks.intuit.com/en\_US/contact), so message us on Facebook (Intuit QuickBooks) and Twitter (QBCares) anytime. Jess, The QuickBooks Team Nathalie M. accountant Accounting Used the software for: 2+ years ### "Quickbooks is Number One for Business Owners" October 23, 2019 5.0 Overall, I've had a positive experience with Quickbooks. It is very easy to track transactions and review the details. It's also easy to send and receive accountant copies. As both a user and recipient of Quickbooks, I appreciate the ease of use and just the overall concise appearance of statements. Pros I like how simple it is to enter journal entries and transactions, which definitely helps alleviates the tedium of having to update a company's books. The financial statements also come out very clean and organized. Cons There's not much I don't like about this software other than the pop-ups and constant update notifications that appear. I don't appreciate how everytime I open up a file, I either have to update the file or upgrade to the next version. Sometimes large files take awhile to load and sometimes Quickbooks isn't compatible with my computer or windows version. Review Source Response from Intuit October 28, 2019 Hi there, Nathalie. Keeping accounting tasks simple is our number one goal. It's great to hear this has been achieved for you and your business! We'll continue to be there to make your job easier for years to come. To learn more about file management and operating in different systems, we recommend checking out the Community: https://community.intuit.com/ Thank you for a great review! Morgan, The QuickBooks Team LJ Lori J. Operations Manager Construction Used the software for: 2+ years ### "Needs improvement" April 5, 2019 4.0 If you have to contact QB, make sure you allow at least an hour to get your issue resolved. I have actually been on the phone with them for over 3 hours before. We currently have an issue with the QB web connector that QB says isn't their problem, but it's Microsoft's. We've contacted both who accuse the other that it's their issue. It still hasn't been fixed, but I feel like since it's QBweb Connector, it should be QuickBook's problem. So they aren't even standing behind their product. Pros QuickBooks continues to come up with new features. The integrated features are very useful. Cons Features like the "Search" one used to work better many years ago. It's very difficult for it find anything anymore. Continuous price increases and additional costs for payroll have skyrocketed. Then they will "force" you to upgrade after 3 years because features like payroll will no longer work with the older versions. Their online support is absolutely useless. Everytime I have contacted them, after 10 minutes of chatting, they tell you to call some 800 number. Numerous times I've apparently been given the wrong number and have been transferred several times until you finally get to the right department. Plan on spending well over an hour if you have to call in for any issue. Review Source VR Verified Reviewer Controller Market Research Used the software for: 2+ years ### "One of the best accounting softwares for small companies" December 18, 2020 5.0 Pros Ease of reporting is the biggest pro for us. There are a lot of robust reports for transaction details. Cons Lack of internal controls. For example, there isn't a formal approval/submission process for journal entries. However, audit trails help manage this to an extent. Alternatives considered [Sage Intacct](https://www.capterra.com/p/76/Intacct/) Reason for choosing QuickBooks Enterprise Much easier to use Review Source Similar Products Featured