Product Details

Cloud, virtual, and physical backup and recovery solution for data, applications, and entire systems.

Contact Details

Quest Software

http://www.quest.com

Founded in 1987

Located in United States

Starting Price

  • Not provided by vendor

Platform

  • Installed - Mac
  • Cloud, SaaS, Web
  • Installed - Windows
  • Mobile - iOS Native
  • Mobile - Android Native

Training

  • In Person
  • Live Online
  • Webinars
  • Documentation

Support

  • 24/7 (Live Rep)
  • Business Hours
  • Online

Rapid Recovery Features

Backup Log
Backup Scheduling
Cloud Backup
Compression
Continuous Backup
Encryption
Incremental Backup
Local Server Options
Remote Server Options
Secure Data Storage
Web Access / Restoration
Backup Log
Backup Scheduling
Compression
Continuous Backup
Encryption
Incremental Backup
Local Server Options
Multiple System Support
Remote Server Options
Secure Data Storage
Web Access / Restoration

Rapid Recovery Reviews

Overall
4.5/5
Ease of Use
5/5
Customer Service
4.5/5

Showing Most Helpful

Showing 7 of 7 reviews

Showing Most Helpful

Showing 7 of 7 reviews

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Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
Verified Reviewer
Information Services, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
4/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
August 27, 2019

“Solid backup application”

OverallWe use this software as an MSP and backup about 50 servers. Servers range from 50gb in size to 9TB in size.
ProsVery reliable. Very fast. Very efficient. Backups most OS via the agent backup. Has capability of agent less backups. Restores did work when we needed to restore.
ConsA bit tricky to setup properly (you must consider a ton of factors and read their sizing guide). Customer support is a bit sketchy, sometimes you get someone knowledgeable, and other times they don't know what they are talking about and won't escalate the issue for weeks (even if you are pushing for resolution).
Reviewer Source 
Source: Capterra
August 27, 2019
Verified Reviewer
Information Technology and Services, 51-200 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
September 6, 2018

“Solid backup platform for small and medium business”

OverallAdmin who uses this software to backup about 100 servers.
ProsReliable, Scalable, Easy to use, Easy to configure, Easy to monitor, Easy to restore. Low resource utilization agent side. Get high enough in food chain and their developers will implement your suggestions.
ConsPrevious versions were really buggy, it seems current versions have gotten significantly better. Resource hog on the server side (core side) Requires reboot of the client for agent install or software update.
Reviewer Source 
Source: Capterra
September 6, 2018
Lee L.
IT Technical Support Specialist
Airlines/Aviation, 51-200 employees
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
5/5
Customer Service
3/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
July 23, 2019

“Rapid Recovery is a cost effective backup solution. ”

ProsEasy to use. Easy to restore individual files and emails. You can restore any outlook item, not just emails. Retention policy work well.
ConsQuest support is par, but is getting better.
Reviewer Source 
Source: Capterra
July 23, 2019
Matt C.
IT Manager
Airlines/Aviation, 501-1000 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
October 6, 2018

“Easy to use recovery software”

ProsIts ease of use, and ease to setup, the support is also exceptional.
ConsIt sometimes struggled with some of the larger servers (10tb+), causing the server to lock up.
Reviewer Source 
Source: Capterra
October 6, 2018
Rick W.
IT Manager
Plastics, 51-200 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 13, 2018

“Amazing product”

OverallWe can restore a virtual machine in mere minutes and gives us the peace of mind we normally didn't have with previous products.
ProsThe sheer ease and speed in which you can restore a virtual machine is borderline magic and is something I've been dreaming about for years.
ConsNothing other than the fact that the product isn't free.
Reviewer Source 
Source: Capterra
August 13, 2018
Verified Reviewer
Unspecified
Used the software for: 2+ years
Overall Rating
4/5
Ease of Use
4/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Reviewer Source 
Source: Capterra
June 10, 2018

“Great backup application - specially for active directory!”

ProsVery few products can backup active directory and restore users, computers, etc within the global catalog. Even works with DNS entries - fantastic when accidental deletion happens
ConsConfusing setup, takes knowledge of what your wanting to backup for it to actually work - support takes a little bit of time to respond back
Reviewer Source 
Source: Capterra
June 10, 2018
Verified Reviewer
Computer & Network Security, 11-50 employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
5/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Reviewer Source 
Source: Capterra
July 3, 2018

“Easy to protect and recover anything in your infrastructure”

ProsThe software is very user friendly and allows us to cover our physical,cloud and virtual infrastructure with one solution. Our storage space was reduced also.
ConsDo not run on Linux distributions and Windows 7 also. Support for Xen / Citrix XenServer must be added
Reviewer Source 
Source: Capterra
July 3, 2018