--- title: "Rapid Recovery Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Rapid Recovery Software - reviews, pricing plans, popular comparisons to other Server Backup products and more." source_url: "https://www.capterra.com/p/174997/Rapid-Recovery/" page_type: "product" language: "en" publication_date: "2026-11-09" --- # Rapid Recovery Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on November 9, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Support](#support)[Reviews](#reviews) Rapid Recovery ## What is Rapid Recovery? Cloud-based data backup tool that helps businesses with application-consistent backup, virtual environment protection, data deduplication, etc. ## What is Rapid Recovery used for? [Backup](https://www.capterra.com/backup-software/)[Server Management](https://www.capterra.com/server-management-software/)[Server Backup](https://www.capterra.com/server-backup-software/) Top alternative Featured Overall rating Based on 6 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Contact vendor for pricing Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Rapid Recovery?[Manage this product listing](https://www.g2.com/products/rapid-recovery/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Rapid Recovery 4.7 (6) VS. [4.6 (375)](https://www.capterra.com/p/163343/Backup-and-Recovery/reviews/) Starting Price Contact vendor Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 4.8 (6) Ease Of Use 4.7 (374) Value For Money 4.6 (5) Value For Money 4.4 (357) Customer Service 4.7 (6) Customer Service 4.5 (358) ## Rapid Recovery alternatives Highest Rated [4.7 (300)](https://www.capterra.com/p/184229/NinjaOne/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [4.6 (1,201)](https://www.capterra.com/p/171884/IDrive/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [OpenText Cloudally Backup for Microsoft 365](https://www.capterra.com/p/155742/CloudAlly/) [4.7 (94)](https://www.capterra.com/p/155742/CloudAlly/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/155742/CloudAlly/) [Carbonite](https://www.capterra.com/p/223152/Carbonite/) [4.3 (172)](https://www.capterra.com/p/223152/Carbonite/reviews/) Starting price $4.92 Per User, Per Month Pricing Options Free Trial Free Version User Rating 83% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/223152/Carbonite/) ## FAQs about Rapid Recovery Overview ### What company size and specific industries is Rapid Recovery built for? Rapid Recovery is designed for large businesses in healthcare, retail, education, real estate, and similar industries that need cloud-based data backup. It fits organizations that want customizable dashboards and notifications to manage backup activity across complex operations. Features and Usability ### What are the key features of Rapid Recovery? Rapid Recovery offers backup and recovery, disaster recovery, continuous backup, incremental backup, and cloud backup for protecting and restoring data. It also includes API access, backup logs, compression, secure data storage, and web access/restoration for managing backup operations and recovery tasks. Getting Started and Support ### What training and onboarding options does Rapid Recovery offer? Rapid Recovery provides documentation and videos to help teams get started. Documentation offers written reference material for setup and feature guidance, while videos support visual, self-paced learning and step-by-step review of product functions. Getting Started and Support ### What customer support options does Rapid Recovery offer? Rapid Recovery offers email/help desk, FAQ/forum, knowledge base, phone support, 24/7 live rep, and chat. No reviewer feedback about support is available in the catalog data, so support quality, response times, and common frustrations cannot be assessed from user comments. ## Features AI summary Based on 844 Server Backup reviews According to Capterra reviewers, these are the server management features buyers prioritize most when evaluating a solution: - **Real-Time Monitoring** (**60%** of reviewers rated this feature as critical) - **Real-Time Notifications** (**61%**) - **Server Monitoring** (**60%**) Rapid Recovery is positioned around other server management needs rather than these reviewer-prioritized capabilities. Its feature set is geared toward backup and recovery operations, giving teams a way to protect systems, restore data after outages, and maintain business continuity when server issues disrupt normal operations. API Application programming interface that allows for integration with other systems/databases Backup and Recovery Create backups and provide methods to recover deleted/lost data Backup Log Records the events that occur during a backup process Cloud Backup Process of backing up of files and applications to cloud-based remote servers for protection of data Compression Reduction in the number of bits needed to represent data Continuous Backup Backup of computer data automatically saving a copy of every change made to that data Rapid Recovery 10 features ### All Features - API: Application programming interface that allows for integration with other systems/databases - Backup and Recovery: Create backups and provide methods to recover deleted/lost data - Backup Log: Records the events that occur during a backup process - Cloud Backup: Process of backing up of files and applications to cloud-based remote servers for protection of data - Compression: Reduction in the number of bits needed to represent data - Continuous Backup: Backup of computer data automatically saving a copy of every change made to that data - Disaster Recovery: Plan and implement business continuity measures in case of unforeseen events - Incremental Backup: Copy only the new data that has been changed or created since the previous backup - Secure Data Storage: Securely stores data to prevent data loss or breaches - Web Access/Restoration: Web Access/Restoration --- Features 4.7 (6) 4.7 Based on 6 reviews ## Pricing Value for money 4.6 (5) Value for money 4.6 (5) 4.6 Based on 5 reviews ## Support, customer service and training options Customer Service 4.7 (6) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.7 (6) 4.7 Based on 6 reviews ## User reviews Overall rating 4.7 Based on 6 reviews Filter by rating Counts reflect reviews available in this feed. 5(4) 4(2) 3(0) 2(0) 1(0) Mentioned topic Recent reviews first, then most helpful MC Matt C. IT Manager Used the software for: 3-5 years ### "Easy to use recovery software" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 9/10 October 8, 2018 Pros Its ease of use, and ease to setup, the support is also exceptional. Cons It sometimes struggled with some of the larger servers (10tb+), causing the server to lock up. SA Server Administrator Server Administrator Used the software for: 3-5 years ### "Solid backup application for small and medium business" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 March 26, 2020 I have deployed multiple instance of this application in to various environments. Supported these over a number of years. Environments varied from 1 to 40 servers and repository size varied from 1tb to 50tb. Pros \-Very mature. -Has had significant improvements over the years, both in reliability and features. -Able to perform agent and agent less backups. -Able to perform backups of virtually anything under the sun. -Able to replicate the backups to a remote location that is running the same core. -Very good support. Cons \-Application is hard to provision and is somewhat not intuitive to properly provision. One really needs a deep understanding of the software functionality to provision properly for your invironment. NO Network Operations Manager / Systems Engineer Network Operations Manager / Systems Engineer Used the software for: 3-5 years ### "Great backup application - specially for active directory!" 4.0 June 11, 2018 Pros Very few products can backup active directory and restore users, computers, etc within the global catalog. Even works with DNS entries - fantastic when accidental deletion happens Cons Confusing setup, takes knowledge of what your wanting to backup for it to actually work - support takes a little bit of time to respond back LL Lee L. IT Technical Support Specialist Used the software for: 3-5 years ### "Rapid Recovery Is Easy to Use!" 4.0 Overall Rating 4.0 4.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 4.0 4.0 Likelihood to Recommend 9/10 November 13, 2019 Peace of mind knowing that our data is backed up and replicated. Pros It is easy to use and backs up your data, exchange and SQL. You can easily restore down to file level and retain permissions. You can also restore individual emails, notes, about anything in outlook. Cons When Quest first acquired Rapid Recovery from Dell the support was not very good. As time went along, their support became better. AM Account Manager Account Manager Used the software for: Less than 1 year ### "Easy to protect and recover anything in your infrastructure" 5.0 July 10, 2018 Pros The software is very user friendly and allows us to cover our physical,cloud and virtual infrastructure with one solution. Our storage space was reduced also. Cons Do not run on Linux distributions and Windows 7 also. Support for Xen / Citrix XenServer must be added IM IT Manager IT Manager Used the software for: Less than 1 year ### "Amazing product" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 August 21, 2018 We can restore a virtual machine in mere minutes and gives us the peace of mind we normally didn't have with previous products. Pros The sheer ease and speed in which you can restore a virtual machine is borderline magic and is something I've been dreaming about for years. Cons Nothing other than the fact that the product isn't free. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.