Who Uses This Software?

We exist to help creators earn a living online. A creator can be a blogger to a poet to a podcaster... creators make a living doing work that matters and they make their living online.


Average Ratings

67 Reviews

  • 5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4.5 / 5
    Customer Service

Product Details

  • Starting Price
    $29.00/month
  • Deployment
    Cloud, SaaS, Web
  • Training
    Documentation
    Webinars
    Live Online
  • Support
    Online

Vendor Details

  • ConvertKit
  • convertkit.com
  • Founded 2013
  • United States

About ConvertKit

Email marketing software for creators that supports conditional content for different types of subscribers.


ConvertKit Features

  • A/B Testing
  • Auto-Responders
  • CAN SPAM Compliance
  • Customer Surveys
  • Drip Campaigns
  • Dynamic Content
  • Event Triggered Email
  • Image Library
  • Landing Pages/Web Forms
  • Mailing List Management
  • Mobile Optimized Emails
  • Reporting/Analytics
  • Subscriber Management
  • Template Management
  • WYSIWYG Email Editor
  • A/B Testing
  • Analytics/ROI Tracking
  • Customizable CTAs
  • Drip Campaigns
  • Dynamic Content
  • Landing Pages/Web Forms
  • Lead Scoring
  • Sales Intelligence
  • Search Marketing
  • Segmentation
  • Social Marketing
  • Website Visitor Tracking

ConvertKit Reviews Recently Reviewed!


Convertkit is my email service provider. Here's why...

Feb 07, 2019
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Like most brand new online entrepreneurs I started off with Mailchimp which is free. As I grew my list and my marketing techniques I needed something more robust with more options to segment out my list (not really done with the free platforms). I now have so many sequences and segments that are completely automated and my list has been actively growing. ConvertKit is "customer-based" instead of "list-based" meaning that I can send emails out to specific people who have taken specific actions rather than emailing an entire list of people reglardless of their actions and losing subscribers by sending irrelevant emails to the wrong people. Each subscriber is tagged based on a link they clicked, a form they subscribed through (freebie), a purchase they made from me, and SO much more. I even have tags set up when I'm running a webinar to see who watched the whole thing, who didn't show up at all, and who watched the replay. There are just so many options.

Cons: This is not an intuitive software initially- especially if you're coming from a list-based provider like Mailchimp. There will be mistakes and there will be a learning curve. But that comes along with running a business. Luckily, the chat and email customer service is generally pretty active and helpful. I've used them a lot.

Great Option for the Solopreneur

Apr 19, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I recently switched over to ConvertKit from another service after reading positive reviews. I like their format for sending emails to subscribers so much more than any other platform I've used. The emails are really modern looking and simple, so they're appealing to my audience when I send them. I also like that I can simply reuse my last email and make changes to just the content. It makes sending a weekly email really simple.

Another huge benefit to me is that I can segment my subscribers into different groups that allows me to send targeted emails in a more efficient fashion. I also track users who have purchased a product so I don't send them emails about the product they've bought.

This software is an all in one, which I really like. Meaning, I am able to create an optin form, email sequence and product download all in one with this software. I love that it keeps everything really organized in this fashion.

Cons: Some of the ways to organize subscribers are a little confusing to a newbie. You can sort them into segments as well as mark users with tags. I wish it were more clear what each one did at first glance.

I also wish there were more options to design the optin forms. They are pretty basic and there isn't a lot of room for creativity, but they are still functional.

Overall: I use this service for a relatively small email list I just started, and it works really well for the price. I use the optin forms and email sequences to gain more email subscribers on a regular basis. I also love that I can create really simple and easy to design automation flows between opt-ins and my general email newsletter. This is something I use on a daily basis.

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Life Saver

Sep 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: As a person with little to no tech background, truth, I was quite intimidated by this software. HOWEVER, what I love about it, is its dedication to quick videos that give you instant feedback and education to navigate and understand what you are doing. There are tutorials everywhere, in truth you never feel lost or alone or not supported. It is more about (as a new entrepreneur) it is more abut catching up with the scope of what you want to do with it. I initially used it to organize and gather emails and do live broadcast, but together with Leadpages these two have been my go to towards launching my first webinar only using emails in my direct network and slotting 8 out of 10 seats for my webinar. I really was lost in terms of how to manage all these emails and in truth they manage themselves. I What I love the most is how it auto tags/sorts the emails so I can see who responds to what funnel and make me a better and more strategic entrepreneur.

Cons: Nothing yet, I am more impatient with myself because I wish I could understand its full scope fast.

Overall: Due to the ease of ConvertKit I email way more. I am not getting fancy yet with sequences, but in a matter of using it only for 2 weeks, the way the software is set up, I am begging to formulate big picture sequences, strategize campaigns and IN TRUTH, I was never able to look at my health coaching service and online webinars like this because my background is education. As a educator we don't think like this because our students just come to us, the stress of "getting clients" was so large and overwhelming until I found something like convert kit to make me BE more present and visible online. I AM SO GRATEFUL!

ConvertKit had helped me greatly to streamline and simplify my email marketing processes.

Jul 01, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of use and easy UI/UX experience in using the software. The user interfaces are way better than other email marketing software on the market. It has enough basic features and a few powerful features such as tagging certain opt-in groups of users for niche marketing purposes, which I find it very useful. There are less clutter when it comes to feature layout on the interfaces, so one can focus better on using key or common key features.

A nifty feature which I liked most is the Visual Automations, that Convertkit had come up with. It's a graphical way to set automation. It uses three types of items: Actions, Events, and Conditions. It's all visual and one can easily define these items.

Moreover, ConvertKit has just introduced new features into its software such as enabling one to create custom consent checkboxes, find your EU subscribers and get consent from existing subscribers. Also, four new legal forms and support processes were introduced as tools to help one get one's own business compliant with GDPR.

Cons: Personally, I would like more visual stuff or graphical interfaces that I can interact with such as drag and drop functions. At this point of this review, ConvertKit had plans to revamp the software to become more powerful and there is a new branding makeover for ConvertKit.

For the monthly price for the 1st 1000 subscribers for new customers, I do find the price is expensive. But one has the option to go for yearly subscription in order to get bulk discounts in the long run. Thus, one has to consider different pricing options that ConvertKit offers before committing to a paid account. One can try out a free one month trial via its free webinars though.

Overall: Time saver and great use of use.

ConvertKit = Powerful Features I Need + Simplicity I Love.

Jan 16, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Many bloggers are overwhelmed by the technical aspects of setting up a successful email newsletter strategy.

Yup, there are a variety of email platforms out there and I have managed large lists on many of them. For my Email on Autopilot system, I strongly recommend ConvertKit.

I can tell you from a lot of firsthand experience that "putting your email on autopilot" is WAY easier with ConvertKit than anything else I've tried.

ConvertKit was specifically built with bloggers and small businesses in mind, unlike other platforms that either don't have the right tools or complicate things waaaayyy too much.

I recommend ConvertKit because it has the perfect combination of the powerful features that I need and the simplicity-of-use that I love.

Cons: I wish I had a little more flexibility in creating RSS-driven emails.

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Love love love!!

Dec 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I've been using Convertkit for a few years now and just couldn't be happier!! The software is highly flexible to automate my email delivery to a level that makes my new client intake so easy and effortless. Readers still believe I am writing to them personally... ;-) Some think it's spooky how "I just read their minds"... heh...

Cons: The only thing that could be improved but which would be nice to fix is that if I title the email Dear "subscriber", the email itself shows the subscriber's first name but the preview option of the email shows ... Kind a looses credibility in these cases. But I came round this problem by not addressing readers by their first name...

Overall: Super easy to use!

Capterra loader

Perfect email marketing tool for beginners

Oct 25, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I used ConvertKit for less than a year and the experience had been awesome. I switched to ConvertKit from MailChimp. Though ConvertKit isn't as feature-rich as MailChimp but it is a perfect email automation software for anyone who is looking to take control of the email marketing.

There are quite a few things that I liked about ConvertKit.

1. Extremely easy-to-use. Compared to other email marketing tools that I have used, ConvertKit is one of the easiest to use.

2. If you haven't worked with email, autoresponders, campaigns, rules, etc. ConvertKit is your best bet because it offers you with every feature that you need as a beginner.

3. You can integrate ConvertKit with several third-party tools which is great.

4. It offers you with smart ways to monetize your list.

Cons: Here are a few things that ConvertKit lacks.

1. It is expensive as compared to most of the other marketing tools in the market.

2. Their form needs more work. It is too basic with limited features.

3. Lack of landing page builder is another downside. You will need a separate landing page builder tool that will cost you money.

Overall: ConvertKit is perfect for small businesses, bloggers, and affiliate marketers. You can do pretty much anything with ConvertKit in terms of email automation, list building, and more. If you can afford it, go for it.

Capterra loader

Decent Email Subscription Manager, But Not Right for Everyone

Jan 02, 2019
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: ConvertKit has a lot of functionality for the price tag in terms of automation. It is kind of a step between free, minimalist tools like MailChimp and really robust tools like Ontraport.

Cons: I struggle with the pricing. Simply put, most people who want to automate their email campaigns will likely get more value from a tool like Ontraport or Infusionsoft, which also integrate with payment systems and have more CRM functionality. Other smaller businesses and bloggers are typically better served by less expensive tools such as Mailchimp, which don't have all the bells and whistles of ConvertKit, but which get the job done. So, although I do think it is a good value for the price... I'm not sure who actually NEEDS this mid-point tool.

Overall: ConvertKit is easy to use, and I appreciate the fast customer service response. Ultimately, however, most people would be better off using a cheaper, more minimalistic tool or a more expensive all-in-one CRM/email tool. ConvertKit is great for a very select audience, who find themselves in the middle.

Liked it from the start, pricing could be restructured

Oct 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Convertkit is easy to use and has the features other autoresponders lacked or failed to implement them properly. You can tag subscribers here and send emails based on different conditions which will automatically apply.

The other great benefit is that you don't pay for subscribers/emails that stopped opening emails and basically are "ghosts", and you don't pay for those that are unsubscribed but remained in database.

Third good thing is that they are constantly working on implementing small new things or improving the tool by adding features, while competition does not change much in their solutions.

Cons: I would like the pricing to be structured differently. Just a 10% lower would make big difference when comparing to competition. Then it would be 'more for the same price'. They offer discounted yearly subscription so that's something. If your list doesn't earn you much it won't pay for costly membership.

Overall: I moved to ConverKit from aWeber and I also tested a few others. ConverKit wins, mostly because of good user experience solutions.

Great features at a great price

Jun 05, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Pricing is key with email service providers. I like how convertkit charges based on the number of subscribers you have. Also, they have the ability to get very granular and automated with your marketing campaigns using tags, forms, sequences, and automation.

Cons: Most email service provider software takes a while to learn. Learning how use convertkit took me longer than I'd like to admit, and I'm still learning how I can use it for my needs. They have training and there are consultants available, I just wish it would be a little easier to learn.

Overall: Convertkit compiles all my email addresses for various interests. I don't know how I'd do this without an email service provider software. It helps me organize my email lists so I don't email out information to the wrong people/list.

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Always recommending this to my clients!

Dec 21, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This is such great software for emailmarketing - I can create email sequences, challenges, tag my sign-ups on different categories, see who has opened my emails and so much more.

Cons: Very little! I think the landing pages feature could do with some improvement.

Overall: I always recommend Convertkit to members of my community, so its a positive experience from me.

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Simple Yet Powerful EMail Marketing Software

Aug 25, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I have used Mailchimp, Aweber and Sendy before moving to Convertkit. The deliverability is most awesome thing about Convertkit. Having an option to setup custom domain (for sending) which they do on your behalf makes it standout. For a marketer, deliverability is the most important thing and they offer it.

Customer Support is superb. I had few issues while on-boarding like importing and setting up which they resolved quickly.

Feature-wise they recently implemented workflows and other fancy features but I was and I am happy with their offerings. Straightforward, simple and does what it says.

Cons: It's quite expensive compared to any other similar services.

Nothing much. I do simple text based broadcast, auto-respond on purchase and lead followups which do not require WYSISYG email editor. So, I am happy with it.

Capterra loader

Great overall ESP

Jan 22, 2019
5/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The delieverability is excellent - i have used many ESPs and I would say Convertkit has best open and click rates even better than Mailchimp which costs about twice as much

Cons: This is a hard to use platform, many features which other ESPs include as basic options, Convertkit does not include. A developer told me that Convertkit cuts down to ensure better deliverability, but I do not know IT stuff. Just be prepared to hire a developer to help you setup the basics and if you do that Converkit is a great ESP to use.

Overall: Very good overall - i am very happy with Convertkit took away 1 point for difficulty using the program (as i noted above) but otherwise its excellent

A powerful email marketing service provider with affordable pricing options

Jun 21, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple and powerful automation and multiple forms per list. Easily delivers multiple opt-in incentives. This is a big step forward compared with MailChimp's feature. Automatically process duplicate subscribers.

Cons: ConvertKit does not have a free plan like MailChimp does. Limited design and landing page system.

Best Marketing Software after testing many others

Oct 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It is clear what is going on, which is rare in email marketing software. The best part is the email sequence page that allows you to edit all of the emails from the same spot without having to load and click around to view other emails.

Cons: One time it deleted an email I wrote. This happened because I had the same page open in two windows and I deleted an email, but it chose the wrong one to delete. Just work in one window and you will be fine.

Capterra loader

Great investment for online biz owners

Jun 10, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I love the ability to edit the HTML & CSS directly from the editor, a la WordPress. You can easily make an email as simple or as complex as you want using this tool. And the tagging and automation features are clutch.

Cons: I wish there was a more introductory pricing level. It's the tool I think clients should use, however it's more difficult of an investment when there's no immediate ROI

Overall: I am able to connect with my audience and generate sales.

Converkit is the best email software out there.

Feb 06, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love the interface and how easy it is to create great sequences. The customer support and guides are incredibly useful and add value beyond the product itself. Convertkit is a joy to work with on a daily basis and it makes other email software feel clunky in comparison.

Cons: Convertkit does a few things incredibly well at the expense of several features. It doesn't give URL tracking and tagging like other CRM Autoresponders do and this would be a great feature.

Overall: I really like using Convertkit even with the limitations. It's UI is so good that I've continued to use it even with other more robust tools available.

Great for managing my subscribers!

Jun 26, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love that Converkit allows me to tag my subscribers and segment my list as much as a want. It allows me to easily tag subscribers that click on links in my emails. It allows me to tag however I want. I can send an email with questions and depending on what answer my subscribers click I can have them tagged and segmented to another email series etc. There is so much that can be automated and controlled with Convertkit. If you're using an email system that doesn't allow you to segment, tag, and automate then Convertkit will be a game changer for you.

Cons: There is a learning curve but their customer support is awesome and they will chat or get on the phone with you if you have any questions. They also have a HELP section and some video training.

Capterra loader

ConvertKit | Email Marketing

Dec 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - Best in price

- Easy to use

- Perfect email marketing tool

Cons: - Nothing

- Its really perfect

- I love it

Overall: I was using some famous email marketing tools but after using ConvertKit, I'm really in love with it. Love you guys for such a perfect solution.

is the easiest to use mailing software

Jan 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: after using different software I got to convertkit and solve all my problems, its interface and the ease to create different campaigns has been fabulous, its integration with shopify is native, that made my job really easy

Cons: I would like you to have an assistant for the creation of snippets for the post editor, although that is not limiting to use HTML code in the editor

Great lightweight, but still powerful email marketing tool

Jul 02, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: ConvertKit has put a lot of time into making sure that their tools are easy to use and understand. For a content creator, it takes the hassle out of a lot of work - and the work that is most important if you want to be able to earn a living creating. Their community is easily the best part - a supportive and helpful bunch. Whether you aren't technically inclined or are looking to make your way as a creator they have some amazing help and advice to offer. Also, as a very mission-driven company, they are very easy to get behind. I haven't really encountered important functionality that was missing when I needed it. They keep it simple, and through that, very powerful.

Cons: It's disappointing that there isn't a visual email editor - but good news! It's on the way!! (I couldn't be more excited. )

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Nice to Have Everything in One Place

Oct 24, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like that ConvertKit combined email marketing with on-site marketing. It makes a lot of sense for these services to be combined, but I've always had separate accounts (i.e. MailChimp and Privy). I like that they provide you with templates for the various types of forms and landing pages. But if you don't find something that's just right, you can easily add your own CSS too make the form perfect for your needs. I was also impressed by the wealth of offerings and am looking forward to testing out the visual automation email tool.

Cons: I wish there were more templates. I don't love the current selection, perhaps there would be more templates if I upgraded my account? I'm not sure. I feel like the pricing is a little steep, but you do get a lot of features for what you pay.

Capterra loader

By far the easiest email marketing tool

Dec 14, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The sequence builder. Hands down the easiest, most customer friendly autoresponder builder on the planet. I've tested at least 10 different ESP's and Convertkit is the only one I actually ENJOY.

Cons: I wish there were more automation abilities like Activecampaign. Feels a bit limited compared to some competitors.

Overall: Overall, I'm a huge fan. I've recommended it to several of my clients as well. The simplicity is its greatest strength. I'm willing to pay more and have less features if it's actually EASY TO USE!

Lots of features, could be for budget friendly.

Nov 26, 2018
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: Automations and connections make processes very simple. Segmentation and tagging make it easy to deliver content only to those who want it rather than send everyone everything. Support is great and very responsive.

Cons: There could be a lower tier for 0-500 at a more affordable price since most people take time to build up. A lot of the instructions can be made clearer and less technical. Built-in editor needs work.

Highly recommend ConvertKit for email marketing

Feb 12, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Their system is very easy to use and didn't required training for me to learn how to use it.

Cons: I really haven't had any issues with ConvertKit as of yet.

Overall: I have contacted their customer support twice and both times had a response quickly.

Capterra loader

Real review from a long time user

Jan 29, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: What I like most about Convertkit is the ease of use. A beginner can go in and learn how to send emails, create campaigns, incentivize emails, email sequence setup and more very easily. What kept me away from email marketing for a long time was difficulty. I tried with a few different competitors with no success.

Cons: The pricing is a bit high. I wish there was a free option with a slow progression in price. The starting price is high and it gets even higher with the more subscribers you have.

Overall: Great experience. Have been using it for years.

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Officially Obsessed

Feb 08, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I switched to ConvertKit after trying my hand at ClickFunnels (did NOT like this), and ConvertKit has been an absolute lifesaver. It has everything you need but is incredibly user-friendly. Even I'm able to navigate it with ease, and setting up sequences, automations, etc. has never been my expertise.

Customer service is amazing and works quickly to give you the help you need.

Training materials are awesome.

Best of all, IT WORKS!

I recommend ConvertKit to everyone I talk to.

Cons: I honestly haven't found anything I don't like about it.

Overall: My overall experience is incredibly positive. After my two-week free trial, I happily paid for a membership. In fact, I don't think I even waited that long...

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I was hesitant at first, but...

Oct 30, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Email software can be a lot from the set up to the actual use of the program. I tried others and they just made me not want to send emails. ConvertKit makes it super easy with the clean interface and easy to use tagging. If you have an email list that you are pretty active on I think ConvkertKit could be the winning factor for you. There are some advanced features like tagging, segmenting, all kinds of things that are soo useful!

Cons: If you have more advanced needs especially for really big list llike 100k or more it might be too simple for you.

Overall: It has made me enjoy writing emails, which is hard because you don't wan to annoy people.

Great software, but kind of expensive

Mar 17, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I loved how easy it was to set up automations and keep subscribers categorized with tags instead of using lists.

Cons: The only con for me was the price. This one is a little more expensive than others.

Overall: Overall, I loved the software and how easy it was to use. I just had to stop using it for budget reasons.

Great Deliverability and Analytics

Feb 14, 2019
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: If using in it's most basic form, it's easy to use. Settings up sequences and formatting emails are a breeze! ConverKit has great customer service - there's a chat option on the platform, a Facebook group with support, and they often release education/training webinars when new features are added.

Cons: There's definitely a learning curve when it comes to tagging, segmenting, and using the visual automation and rules. It takes some time to set up, trial and error, and a bit of playing around with to get comfortable. I've been using CovertKit for over a year and am still intimidated by some of the more robust features.

Overall: Overall, I'm happy with ConvertKit. They support their customers with great help articles, on demand support, and continuing education. It's easy to get started with the email marketing basics using this software!

Great for bloggers or instructors!

Apr 09, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I really liked the options for sending out emails. I felt like if you're a blogger or a teacher of some sort and you have a lot to share with your audience, then this is the email service for you. It's really easy to use and doesn't put you in a box of "share something short and sweet so we can move on to the next thing".

Cons: I had clients that I wanted to keep better tabs on. I think I just needed to enter more information than what the system could provide.

Capterra loader

The best Email marketing platform out there.

Feb 05, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The ease of use! Simple, straightforward and very intuitive to get up and running. Great templates to capture data as well as a rock solid segmentation system.

Cons: Needs a few more squeeze page templates, lags behind say, Lead Pages by quite a way.

Overall: Never had an issue with Convertkit, just works. Great to collect data, great to segment and easy to create and send emails or produce sequences. Just a really good piece of software.

Take Email Marketing to the Next Level

Nov 28, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the way you can segment your email list and send broadcasts to those interested.

Cons: I will be glad when new templates for the landing pages come out but the ones they have work well.

Overall: Very good - excellent customer service.

Really great program!

Jun 20, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: This program has a pretty small learning curve and is pretty easy to use. I love the dashboard where you can see your new subscribers and conversion rates at a glance.

Cons:  I wish there were more customized features for landing pages. I also wish there were more split testing options.

Overall: I love using it for email marketing and list building. Wish there were more custom landing page features.

Switching to this Tool is Easy!

Mar 26, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Love the way they guide us to switch over to their tool. The migration process is painless

Cons: In fact .... nil. I will add in when I found them

ConvertKit is SO User Friendly

Jan 18, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I love this software! There are so many CRMs out there from which to choose. The creator was a content creator himself and made a software he wanted to use that he knew would drive leads and sales while still being user friendly.

Cons: This product is comparable to any other CRM out there. It may not be quite as powerful as InfusionSoft or feature-rich, but many of those things don't seem necessary for the small business owner. I suppose that's a negative, but I like the simpler platform.

What's Not To Love

Mar 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I have used several email management systems, but convert kit is the best hands down. It is packed with all the features you need without over complicating things such as sequences.

Cons: The drawbacks about Convert Kit is that there are no easy ready-made templates for newsletters and it is missing some form features such as drop-down menus.

Customer service sucks

Mar 30, 2019
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

1 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: IT is a really easy platform to learn. It provides the best value for money if you are looking to list build.

Cons: CUstomer services has really been in the trenches lately.

Automate your business

Nov 16, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Convert Kit allows you to put your markeitng on autopilot by the ability to create email sequences for different type of groups and courses if you're an entrepreneur. You can save drafts and even schedule when you would like post to be sent out.

Cons: It can get pricey, but it's worth the money if you are looking to scale.

Fantastic product!

Mar 14, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: ConvertKit makes it easy to segment our audience based on their interests and behaviors so that we can send them emails about what they're interested in.

Cons: It takes some getting used to in order to set up some of the automations and more advanced features, but that's just the nature of using a new software.

Capterra loader

Tags are WAY better than lists

Nov 28, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: I switched over to ConvertKit from Mailchimp because the lists format on Mailchimp and most other email marketing software companies was just a sloppy, frustrating way to organize subscribers. ConvertKit lets you apply tags to subscribers, so you only ever have a subscriber email once in your account, but they can have unlimited tags so you can target your emails accordingly.

Cons: It doesn't have as many design options YET as Mailchimp. But I expect this to improve with time.

LOOVE

Jan 27, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Tagging based CRM - love the ability to segment as narrowly or as widely as I want. Love the automations I can have turned on in the background too.

Cons: I'm not tech-y so I run into issues regularly as I can't "see" funnels and end up mixing things up.

Overall: Came at the perfect time as our biz was growing.

Capterra loader

ConvertKit is the best email marketing software!

Aug 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love ConvertKit and have used it in my business for over 1 1/2 years. It allows me to connect with my audience with ease and automation.

Cons: I do think the price is slightly expensive considering my list is not that big. I think they should lower the price for people with lists below a certain number.

I am as tech clueless as they come and I find Convertkit user-friendly!

May 24, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The broadcast, add subscribers, and tag functions are really simple - I use them easily! I love that they have free trainings and offer great customer support.

Cons: So far I haven't figured out the funnel idea...I'm not sure it's the software's fault though. I mostly just do broadcasts and that's enough for me for now.

Overall: I feel more organized about my contacts - I used to use a spreadsheet and it got to be a bit overwhelming. Now I just have first name, email address, and where the contact came from (online form, website, health fair, etc.). I can organize broadcasts by whether folks are local (for in-person classes) and if they are far away (for blogs, online classes, online products, etc.).

Capterra loader

Where have you been all my life??

Jan 30, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I switched to convertkit from mailchimp 8 months ago. Best decision and money I've ever spent. Easily supports multiple email opt-ins. Send to specific groups or whole broadcasts.

Cons: The landing pages are difficult to customize well. They are free, so that's nice. But hard to make beautiful.

Overall: Solved every email problem or question I ever had with mail chimp for a fair price!

Powerful email service provider for the solopreneur

Aug 17, 2017
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Convertkit provided many of the featured of more expensive services like Infusionsoft, but at a Mailchimp price.

Cons: Not a lot of bells/whistles or fancy templates. But for a blogger or coach or other service provider that doesn't need the graphics, Convertkit's simpler layouts are actually more functional and likely to make it past spam filters.

Powerful email service

Apr 23, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: So many great features are offered , making it so easy to work on multiple email campaigns and even make them look fabulous.

Cons: It is pretty pricey which can be a big turn off. Other than that, I have no other cons for this service.

Overall: There are so many options on here at a fairly nice price

Finally made the switch from Mailchimp!

Nov 20, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I actually love how simple the ConvertKit emails are. I always thought that perfectly designed, image-based emails were the way to go, but I've learned that simple emails work better for marketing and growing your email list.

Cons: I wish there was a cheaper plan for brand new users with less than 100 email subscribers, but all of the users I know say that the price is worth it once you start growing business.

Overall: It took a long time for me to make the switch from MailChimp to ConvertKit because I didn't want to learn a new platform, but I think that ConvertKit will be much better for connecting with my audience as a blogger and social media manager.

This is perfect if you want to automate a campaign for your subscribers.

Jul 13, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: The logic behind creating the drip email campaigns for subscribers is simply amazing. No matter if your subscribers sign up today or some other day, they are going to receive all the emails right in their inbox.

Cons: Apart from email automation, I found this online software a bit hard to use. I requested for support by haven't got the reply so I did it myself somehow.

Capterra loader

Best email marketing software I've used

Mar 05, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy interface, can easily create forms to implement onto your website, and broadcasts are simple to do.

Cons: Slight learning curve in the beginning but got the hang of it real quick.