# Kit Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about Kit Software - reviews, pricing plans, popular comparisons to other Email Marketing products and more.

Source: https://www.capterra.com/p/175000/ConvertKit

---

# 

 Kit Software Review 2026: Features, Integrations, Pros & Cons

Last updated on May 6, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Users](#users)[Pros and Cons](#pros-cons)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

Kit

## What is Kit?

Email marketing software for online creators with easy-to-embed, customizable opt-in forms to turn readers into subscribers and a visual automation builder to help you send well-timed, targeted content to those subscribers so you can stay focused on what matters most: growing your online business. By focusing solely on being an email marketing platform, Kit's main goal is to build trustworthy deliverability to make sure you land in your readers' inbox.

## What is Kit used for?

[Email Marketing](https://www.capterra.com/email-marketing-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/)[Email Management](https://www.capterra.com/email-management-software/)

Recognitions

Shortlist

Top alternative

Featured

Overall rating

Based on 241 user reviews

Reviews sentiment

Positive

93%

Neutral

5%

Negative

1%

Pros & cons

Streamlined email marketing workflows

Flexible visual automation builder

High cost for growing lists

Starting price

$33

Flat Rate, Per Month

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

-   Email Marketing / 2026

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for Kit?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://convertkit.com&name=Kit)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### Kit

4.6 (241)

VS.

[4.6 (3,466)](https://www.capterra.com/p/132996/brevo/reviews/)

Starting Price

$33

Flat Rate, Per Month

Starting Price

$9

Usage Based, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.4 (239)

Ease Of Use

4.6 (3,454)

Value For Money

4.3 (200)

Value For Money

4.5 (3,033)

Customer Service

4.5 (183)

Customer Service

4.5 (3,034)

## Kit alternatives

[4.3 (2,925)](https://www.capterra.com/p/31898/Constant-Contact/reviews/)

Starting price

$12.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

86%

of reviewers

rated it above 4 stars

[4.5 (6,232)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/)

Starting price

$15.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

93%

of reviewers

rated it above 4 stars

[4.7 (836)](https://www.capterra.com/p/153508/Omnisend/reviews/)

Starting price

$16.00

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

98%

of reviewers

rated it above 4 stars

Highest Rated

[4.7 (908)](https://www.capterra.com/p/178819/EngageBay-Marketing/reviews/)

Starting price

$14.99

Per User, Per Month

Pricing Options

Free Trial

Free Version

User Rating

97%

of reviewers

rated it above 4 stars

[View all alternatives](https://www.capterra.com/p/175000/ConvertKit/alternatives/)

## FAQs about Kit

Overview

### What problems does Kit solve?

Kit solves manual email follow-up, messy list management, and irrelevant mass sends by letting teams build automated sequences, tag subscribers by behavior, and target campaigns without duplicate lists. Content creators, bloggers, coaches, course sellers, and small marketing teams benefit most when managing lead magnets, onboarding, weekly newsletters, and sales funnels.

Answer based on 152 reviews

Overview

### Which roles and teams benefit most from Kit?

Kit is most used by founders, owners, and CEOs running small businesses or creator-led brands who need email marketing, audience segmentation, and sales automation in one place. It also benefits bloggers, authors, coaches, and marketing teams managing newsletters, lead magnets, subscriber journeys, and campaign performance to grow and monetize audiences.

Answer based on 238 reviews

Overview

### What company size and industries is Kit built for?

Kit is built for creators, entrepreneurs, and small businesses, with 99% of reviewers coming from small businesses and just 1% from enterprises. It serves Marketing and Advertising most often at 23%, followed by Health, Wellness and Fitness at 9% and E-Learning at 8%.

Answer based on 241 reviews

Features and Usability

### What are the key features of Kit?

Kit includes core email marketing features like email campaigns, autoresponders, email sequences, and campaign analytics. Reviewers most often highlight differentiators such as visual automation workflows, tagging and segmentation, landing pages and opt-in forms, plus subscriber management and click/open tracking for targeted follow-up.

Answer based on 98 reviews

Pricing

### How much does it cost and what fees or limitations are included?

Kit starts at $33/month for the Creator plan, or $66/month for Creator Pro, both for up to 1,000 subscribers. A free version and free trial are available. Reviewers say entry pricing can feel high for beginners, but like subscriber-based billing, single-count contacts, and note no hidden fees.

Answer based on 98 reviews

Integrations

### Which third-party tools and platforms does Kit integrate with?

Kit integrates with WordPress, Leadpages, Teachable, Shopify, Squarespace, WooCommerce, and Acuity Scheduling, with reviewer mentions also confirming tools like LearnDash and Stripe. Official catalog listings show more than 40 integrations overall, including HubSpot CRM, Calendly, Canva, Eventbrite, Kajabi, and Notion for forms, scheduling, ecommerce, and content workflows.

Answer based on 34 reviews

Getting Started and Support

### How easy is it to onboard and train a team on Kit?

Kit is generally quick to onboard for beginners and everyday team members, especially for basic email setup, broadcasts, and templates. Training is available through live online sessions, webinars, and documentation. Nontechnical users may need extra time with automations, tagging, and workflows, while admins typically rely on tutorials and support to get fully comfortable.

Answer based on 52 reviews

Getting Started and Support

### What customer support options does Kit offer, and how do users rate the experience?

Kit offers email/help desk, a knowledge base, phone support, and chat. Users often describe support as responsive, helpful, and effective, with strong tutorials and step-by-step guidance. Some reviewers, however, report inconsistent experiences, including slower replies, ticket handoffs, and occasional difficulty resolving complex technical issues quickly.

Answer based on 69 reviews

Email

### How good is Kit for email marketing?

Kit works well for simple email marketing, especially for creators, coaches, and small business owners who want fast broadcasts and tagged subscriber management. Many users like the clean editor, sequences, and segmentation, while some find design controls, advanced branding, deliverability setup, and pricing as lists grow more limiting.

Answer based on 87 reviews

## Who uses Kit?

Based on Capterra reviews from the past 5 years

Talk to a software expert

to get a free software list  
tailored to your business needs

Company size

Based on 112 reviews

100%

75%

50%

25%

Smallbusiness

Midsizebusinesses

Enterprise

Top job functions

Based on 112 reviews

Entrepreneurs/Owners

23%

Entrepreneurs/ Owners

23%

Marketing

19%

Creative & Design

18%

Consulting

11%

Others

30%

Top industries

Based on 112 reviews

Marketing and Advertising

48%

Health, Wellness and Fitness

21%

Information Technology and Services

11%

E-Learning

11%

Other

9%

## Pros and Cons

Streamlined email marketing workflows

98% positive reviews out of 41

Most users report email automation enables efficient campaign management, nurturing subscribers, and building marketing funnels.

Ricki O

Founder, 1 employee.

"The intuitive interface and powerful automation features have helped me streamline their email marketing and find a way to build a loyal subscriber base for them."

High cost for growing lists

37% negative reviews out of 70

Some reviewers indicate pricing increases sharply with subscribers, making it expensive for small or new businesses.

Tracie B

Executive Director, 1 employee.

"The templates provided for paid subscribers are very basic, must be edited on a desk top, and the price increases significantly with subscriber amount but the features do not improve or change."

Flexible visual automation builder

94% positive reviews out of 33

Most reviewers describe automation as easy to set up, saving time with customizable, multi-step workflows.

Arthur C

Director, 2 - 10 employees.

"Convert Kit prioritizes user experience, especially evident in its automation features."

Advanced subscriber organization tools

96% positive reviews out of 24

Most reviewers find tagging and segmentation let them deliver targeted, personalized content to specific audiences.

Javier M

Oracle DBA - Teacher - Content Creator, 2 - 10 employees.

"I have Kit integrated with WP, LearnWorlds (previously with Patreon and Teachable) and I could tag all subscribers to drive campaigns to specific audiences."

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Email Campaign Management

4.7 (67)

68.66% of 67 reviewers that rated this feature as important or highly important

Plan, execute, and analyze email marketing campaigns

Mobile Optimization

4.6 (42)

66.67% of 42 reviewers that rated this feature as important or highly important

Optimize content to ensure it is easily accessible for mobile users

List Management

4.7 (37)

72.97% of 37 reviewers that rated this feature as important or highly important

Manage contacts across multiple mailing lists

Event Triggered Actions

4.7 (33)

90.91% of 33 reviewers that rated this feature as important or highly important

Predefined actions automatically performed on the occurance of specific events

Marketing Automation

4.8 (32)

75.00% of 32 reviewers that rated this feature as important or highly important

Automate workflows and trigger campaigns based on customer actions

Landing Pages/Web Forms

4.4 (28)

71.43% of 28 reviewers that rated this feature as important or highly important

Create landing pages or online forms designed to capture new leads and prospects

Kit 49 features

Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness

Application programming interface that allows for integration with other systems/databases

Create and automatically send premade copy in response to customer messages

Track and interpret campaign performance metrics

Create a collection of marketing actions to complete specific goals and plan and analyze campaign results

Ensure all emails are compliant with anti-spam guidelines, as required by the CAN-SPAM Act

Track the amount of clicks on individual products to measure campaign results

Manage, organize, and store contact information

Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system

Visualize and analyze customer experience across all touchpoints and channels

Process of dividing customers into groups based on common characteristics

Add customized logos and colors to align with company branding

Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.)

Customize data fields to support various needs and use cases

Customize contracts and forms to collect specific information

Pre-designed layouts that can be customized to match preferences and requirements

Assemble applications and processes by dragging over and arranging pre-built components

Send automated marketing emails based on user actions over a predetermined period

Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience

Plan, execute, and analyze email marketing campaigns

Create and send email blasts/campaigns

Set up automated email sequences to streamline outreach and engage leads/contacts

Pre-made examples and templates for emails

Track delivered, received, and opened emails

Tracks metrics that provide insight into how a user interacts with any interface or product

Predefined actions automatically performed on the occurance of specific events

Use AI to generate content in the form of text, images, videos, etc.

Organize, prioritize, and manage incoming communications

Create landing pages or online forms designed to capture new leads and prospects

Automatically identify and save contact information of potential customers

Manage the process of attracting and converting business prospects into leads

Store information about leads or contacts and track, manage and nurture them throughout the sales process

Manage contacts across multiple mailing lists

Automate workflows and trigger campaigns based on customer actions

Optimize content to ensure it is easily accessible for mobile users

Create and update newsletter content to increase engagement

Adjust communications based on previous interactions or personal preferences

Arrange tasks based on the level of priority or urgency

Analyze and gain insights into data in real-time

View and track pertinent metrics to find patterns and gain insights from data

Monitor conversion rates and analyze effectiveness and profitability of marketing efforts

Group leads or contacts based on their specific characteristics

Add or remove subscribers from mailing lists

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Create, save, and re-purpose templates for emails, forms, etc.

Set up connections to third-party platforms to improve business processes

Streamlining repetitive tasks and activities through automated and predefined workflows

Create, design and manage workflows for repetitive tasks

What You See Is What You Get is a no-code tool that allows users to create and edit content using a visual interface

Get Advice

We can help you find the software with the features you need.

Features

4.5 (239)

4.5

Based on 239 reviews

## Pricing

Value for money

4.3 (200)

Free Trial

Free Version

[View pricing plan details](https://www.capterra.com/p/175000/ConvertKit/pricing/)

Creator

$33.00

Flat Rate,Per Month

It includes:

-   Live Chat & Email Support
-   Automated Funnels & Sequences
-   Free Migration From Another Tool
-   Unlimited Visual Automations
-   Free Recommendations
-   Paid Recommendations
-   Remove Kit Branding
-   Third-Party Integrations

Creator Pro

$66.00

Flat Rate,Per Month

It includes:

-   Advanced Reporting
-   Facebook Custom Audiences
-   Newsletter Referral System
-   Subscriber Scoring
-   Edit Links in Sent Broadcasts

Value for money

4.3 (200)

4.3

Based on 200 reviews

## Integrations

[

WordPress](https://www.capterra.com/p/131687/WordPress/)[

Canva](https://www.capterra.com/p/168956/Canva/)[

Wix](https://www.capterra.com/p/169007/Wix/)[

Shopify](https://www.capterra.com/p/83891/Shopify/)[

HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[

Eventbrite](https://www.capterra.com/p/114949/Eventbrite/)[

Acuity Scheduling](https://www.capterra.com/p/191978/Acuity-Scheduling/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.5 (183)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.5 (183)

4.5

Based on 183 reviews

## User reviews

Overall rating

4.6

Based on 241 reviews

Filter by rating

5(173)

4(52)

3(13)

2(2)

1(1)

Mentioned topic

Sorted by most recent

Faydra D. F.

Most-Things-Web Consultant

Information Technology and Services

### "Kit's simplicity is both great and also a part of its weakness"

3.0

Overall Rating

3.0

3.0

Ease of Use

5.0

5.0

Features

3.0

3.0

Customer Service

5.0

5.0

Likelihood to Recommend

2/10

April 29, 2026

Let me start off with why I say that Kit's simplicity is both a strength and a weakness. The one client I have who uses Kit was having all kinds of issues with email deliverability. Keep in mind, this client has been using Kit since 2020 and has sent out 156 email broadcasts. The client only asked for my help with finding out what was going on in the last few weeks (April 2026). Her domain and email reputations were very good. Her SPF, DKIM and DMARC was set up properly. Since I did that back when I started working with her, I knew that wasn't the issue, but I double-checked those things again just to make sure I wasn't being negligent. Turns out the issue was that she did not have a sending domain set up and verified. I was floored. Since 2020, she'd been using a Gmail email address for sending out her email broadcasts, and then when Google and Yahoo! started enforcing their SPF/DKIM/DMARC rules and caused everyone else to follow suit that's when her deliverability and open rates tanked. I've been doing web work since 1999, and in every CRM and email marketing platform I ever used for my own purposes and/or setup up for clients I was immediately directed to set up a sending domain. That was the first thing that popped up, so it did not occur to me to first make sure my client had a valid sending domain set up. Again, keep in mind that my client has been working with Kit since 2020 and has sent out 156 email broadcasts. As soon as I took the five-to-seven minutes to set up the sending domain, everything was back up and running smoothly. In all my web work years, I have never used or had a client use Gmail or Hotmail or Yahoo! or any other non-domain-specific email address on my/their CRM/email marketing platform(s). Kit is easy to use, especially for creators who want to send broadcasts, build simple automations, manage subscribers with tags and avoid the confusion of duplicate list-based systems. Its autoresponders, sequences, landing pages and forms are genuinely strong, especially for creators, coaches, course sellers, newsletter writers and digital product sellers who need a clean system without a steep learning curve. Kit makes it SO super simple to create email content and send out email broadcasts that there are hardly any customization options. That is both helpful and limiting. If your goal is to get a simple message out quickly, Kit makes that painless. If your goal is tighter control over branding, layout, CTA styling or direct HTML/CSS editing inside the email editor, Kit starts to feel restrictive very quickly. The lack of a quick WYSIWYG-to-code toggle is frustrating if you are comfortable writing HTML/CSS directly, and the limited CTA/form/email design flexibility makes Kit feel less ideal for brands that need tighter visual control. Kit is clean and simple, but simple is not always enough when you are trying to make email content feel fully branded. The pricing is another sticking point. Kit’s up to 10K email subscribers on the free tier is generous on its face, especially because it includes landing pages, forms, broadcasts and tagging. But if you allow yourself to accumulate 10,000 subscribers on the free tier, subscriber 10,001 is going to cost you, as of the time of this review, either $116/mo or $1,390/yr. That creates a real problem for bootstrapping solopreneurs. If you have invested many hours into learning all the INs and OUTs of Kit while building up to 10,001+ subscribers, you may feel held hostage once you surpass the 10K subscriber mark. At that point, switching platforms may feel disruptive, but staying may suddenly become expensive. Overall, I think Kit is very good at what it is clearly built to do: help creators grow and email an audience without getting buried in technical complexity. But it is not the best fit for every small business, and it is not the platform I would automatically recommend when customization, reply-routing flexibility, advanced reporting or budget-sensitive scaling are high priorities.

Pros

I've only dealt with the free plan while working with one of my clients. Kit makes it super simple to create email content and send out email broadcasts. You also do not have to duplicate the same user across multiple lists. You can simply use tagging to have one subscriber on more than one list. Customer support is speedy and useful.

Cons

On the free tier, customization options are limited. Also, the entry price to the first paid tier is much more than with other email marketing platforms. Going from $0 to (at the time of this review) $33/mo or $390/yr is not budget-friendly to bootstrapping solopreneurs, and I primarily work with bootstrapping solopreneurs. Also, you are not allowed to use one email for sending and another email as "reply-to" on ANY plan, free or paid.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Government Relations Coordinator

Government Relations

### "Kit is a must have!!! "

5.0

Overall Rating

5.0

5.0

Ease of Use

4.0

4.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

April 6, 2026

We are very happy with Kit and believe it compares well if not better to its competitors. You can seamlessly design in the platform and deploy dynamic elements in email campaigns.

Pros

Kit is very easy to personalize to our organization's style. It allowed us to have seamless communications with our audience and preserve a fluid style from our website to our communications. Kit also allowed us to gather impactful data on the successes or pitfalls of our different email campaigns--thus allowing us to improve our communications.

Cons

Occasionally, the user interface was clunky and led to avoidable mistakes, but most of this was more user error than an actual problem with Kit itself.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

SB

Sabre B.

Systems Strategist

Internet

### "Email marketing tool for creators "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

March 28, 2026

I loved using it to start my email marketing journey. It was easy to use and there was a lot of a resources and support l

Pros

It was easy to use. I love the UI of it and the free plan was up to 10,000 subscribers. It also integrated well with a lot of other tools. I also liked the creator profile and the link in bio. Great for those who don’t have a website yet. And is just getting started. You could run your entire business with kit

Cons

I didn’t like the automation limits in the free plan and I that there isn’t an app. But overall, it’s so easy to use

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Tracie B.

Executive Director

Non-Profit Organization Management

### "Great for starting out with email marketing"

4.0

Overall Rating

4.0

4.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

8/10

February 19, 2026

Good for a beginner and a small business owner! The large price increases as my email list grew was difficult on me as a small business owner.

Pros

Kit has a handful of premade templates that made getting started with email marketing and email list management easy to initiate. Kit made the process less overwhelming.

Cons

The templates provided for paid subscribers are very basic, must be edited on a desk top, and the price increases significantly with subscriber amount but the features do not improve or change.

Switched from

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Kit offered more features, more robust automation features, and better customer service.

Alternatives considered

[Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/)

Reasons for choosing Kit

It was recommended that I look further into the features of Kit for the price and Kit offered more features and an easier system.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

AL

Andrea L.

Marketing Manager

Financial Services

### "Kit - Perhaps the Best Email Software Available "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

10/10

December 4, 2025

Kit has allowed me to successfully upload my contacts and create beautiful templates for email marketing, all free and easy to do.

Pros

Kit is still just as fantastic as ever. Their free plan offers far more than competitive software and it's very simple to use.

Cons

There isn't anything that I dislike about Kit. I do believe they are still my favorite email marketing platform.

Switched from

[Brevo](https://www.capterra.com/p/132996/brevo/)

[EngageBay CRM](https://www.capterra.com/p/178819/EngageBay-Marketing/)

[GetResponse](https://www.capterra.com/p/153948/GetResponse/)

Kit allows for more subscribers and has unlimited emails per month. Their free plan was much better than the others.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CD

Caleb D.

Lifecycle Marketing Manager

Computer Software

### "My Go-To ESP Recommendation For Creators "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

November 10, 2025

Pros

Kit is an easy to use Email Service Provider that makes automation easy and understandable for any skill level. I also love that their customer support team is active and will reply with solutions quickly.

Cons

Kit has room for improvement in advanced features, but it's prioritization of ease of use easily outweighs that shortcoming.

Switched from

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)

We switched for pricing, ease of use, and general reliability and support

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

CD

Chris D.

Head of Content

Information Technology and Services

### "happy I picked it"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

0.0

0.0

Likelihood to Recommend

10/10

July 14, 2025

Pros

It's easy to use, pretty quick to get used to, the automations are nice, the free version too. Overall, I liked pretty much everything about it.

Cons

The only thing is we had trouble importing our contacts from older sources. Other than that, nothing major to complain about with Converkit.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AU

Anonymous User

Life and Career Coach, HR Consultant

Professional Training & Coaching

### "Software Simple, Layouts Limited"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

1.0

1.0

Likelihood to Recommend

4/10

June 16, 2025

Pros

Integrations with HubSpot; system was very user-friendly--helpful for people just beginning their business and email marketing system!

Cons

Design and layout options were limited for emails, and it's hard to test conditional formatting / rules for each email.

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reasons for choosing Kit

Recommended by my business coach who used it for her practice

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

AD

Alex D.

Nutritionist

Health, Wellness and Fitness

### "Way to share gear"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

4.0

4.0

Likelihood to Recommend

9/10

June 1, 2025

Pros

It’s kinda lowkey but I like it. Helps me put together product recommendations fast without overthinking it. Feels casual, which I like.

Cons

Would be cool if there were more layout choices or ways to show stuff, but for simple lists it does the trick.

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

VI

Vanessa I.

Registered Dietitian

Health, Wellness and Fitness

### "Easy to Use option for Email lists, newsletters, and funnels"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

May 22, 2025

Overall it's easy to use and I would recommend it for a fairly inexpensive option for email management, funnels and more.

Pros

It's very easy to use, most things I can do intuitively, and if not, then there are easy-to-follow videos to walk me through.

Cons

I wish I could edit the templates a bit more. I wish it incorporated more drag and drop and add like canva into it's templates for lead magnets and more.

Switched from

[ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)

[Systeme.io](https://www.capterra.com/p/198994/Systeme/)

looking for a more intuitive and cheaper option

Alternatives considered

[Mailchimp](https://www.capterra.com/p/110228/MailChimp/)

Reasons for choosing Kit

I was in a course where she was using kit and recommended it

Review source

Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication.

[View all Reviews](https://www.capterra.com/p/175000/ConvertKit/reviews/)

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