# Kit Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Kit the right Email Marketing solution for you? Explore 241 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/175000/ConvertKit/reviews --- Kit 4.6 (241) [View alternatives](https://www.capterra.com/p/175000/ConvertKit/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 6th, 2026 # Reviews of Kit Ease of use 4.4 Customer Service 4.5 ## Pros and Cons in Reviews Faydra D. F Most-Things-Web ConsultantInformation Technology and Services, Self-employedUsed the software for: Less than 6 months. “Kit makes it SO super simple to create email content and send out email broadcasts that there are hardly any customization options.“ April 29, 2026 Faydra D. F Most-Things-Web ConsultantInformation Technology and Services, Self-employedUsed the software for: Less than 6 months. “The lack of a quick WYSIWYG-to-code toggle is frustrating if you are comfortable writing HTML/CSS directly, and the limited CTA/form/email design flexibility makes Kit feel less ideal for brands that need tighter visual control.“ April 29, 2026 Javier M Oracle DBA - Teacher - Content CreatorInformation Technology and Services, 2 - 10 employeesUsed the software for: More than 2 years. “I have Kit integrated with WP, LearnWorlds (previously with Patreon and Teachable) and I could tag all subscribers to drive campaigns to specific audiences.“ April 24, 2025 Tracie B Executive DirectorNon-Profit Organization Management, Self-employedUsed the software for: More than 2 years. “The templates provided for paid subscribers are very basic, must be edited on a desk top, and the price increases significantly with subscriber amount but the features do not improve or change.“ February 19, 2026 RO Ricki O FounderMarketing and Advertising, Self-employedUsed the software for: Less than 6 months. “The intuitive interface and powerful automation features have helped me streamline their email marketing and find a way to build a loyal subscriber base for them.“ October 14, 2024 Faydra D. F Most-Things-Web ConsultantInformation Technology and Services, Self-employedUsed the software for: Less than 6 months. “That creates a real problem for bootstrapping solopreneurs. If you have invested many hours into learning all the INs and OUTs of Kit while building up to 10,001+ subscribers, you may feel held hostage once you surpass the 10K subscriber mark.“ April 29, 2026 SB Sabre B Systems StrategistInternet, Self-employedUsed the software for: 1-2 years. “I loved using it to start my email marketing journey.“ March 28, 2026 Mackenzie C Government Relations CoordinatorGovernment Relations, 51 - 200 employeesUsed the software for: 6-12 months. “Occasionally, the user interface was clunky and led to avoidable mistakes, but most of this was more user error than an actual problem with Kit itself.“ April 6, 2026 ## Showing most helpful reviews Showing 1-25 of 241 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Tracie B. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "Great for starting out with email marketing" February 19, 2026 4.0 Good for a beginner and a small business owner! The large price increases as my email list grew was difficult on me as a small business owner. Pros Kit has a handful of premade templates that made getting started with email marketing and email list management easy to initiate. Kit made the process less overwhelming. Cons The templates provided for paid subscribers are very basic, must be edited on a desk top, and the price increases significantly with subscriber amount but the features do not improve or change. Alternatives considered [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) Reason for choosing Kit It was recommended that I look further into the features of Kit for the price and Kit offered more features and an easier system. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Kit offered more features, more robust automation features, and better customer service. Review Source Javier M. Oracle DBA - Teacher - Content Creator Information Technology and Services Used the software for: 2+ years ### "The best email platform for my needs." April 24, 2025 5.0 Fully satisfied. Not planning to move to another platform and never were for more than five years being an active customer with a medium size subscriber list (between 1.000 and 2.5000 subs). Pros I moved from MailChimp. I increased the open conversions from 20% to 40% with the same list. I like the automations and sequences, and the segmentation and tagging features. I have Kit integrated with WP, LearnWorlds (previously with Patreon and Teachable) and I could tag all subscribers to drive campaigns to specific audiences. Cons It takes a while to really understand how to manage how sequences and visual integrations work. Alternatives considered [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/) Reason for choosing Kit I tested ConvertKit and I like it with the first steps I did seeing a much better conversion email opens. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) I had very few openings and I was afraid my emails went to spam or promotions. The Mailchimp interface was difficult for me to use and, even I payed for campaings, I didn't got the proper support to make it work. Review Source Faydra D. F. Most-Things-Web Consultant Information Technology and Services Used the software for: Less than 6 months ### "Kit's simplicity is both great and also a part of its weakness" April 29, 2026 3.0 Let me start off with why I say that Kit's simplicity is both a strength and a weakness. The one client I have who uses Kit was having all kinds of issues with email deliverability. Keep in mind, this client has been using Kit since 2020 and has sent out 156 email broadcasts. The client only asked for my help with finding out what was going on in the last few weeks (April 2026). Her domain and email reputations were very good. Her SPF, DKIM and DMARC was set up properly. Since I did that back when I started working with her, I knew that wasn't the issue, but I double-checked those things again just to make sure I wasn't being negligent. Turns out the issue was that she did not have a sending domain set up and verified. I was floored. Since 2020, she'd been using a Gmail email address for sending out her email broadcasts, and then when Google and Yahoo! started enforcing their SPF/DKIM/DMARC rules and caused everyone else to follow suit that's when her deliverability and open rates tanked. I've been doing web work since 1999, and in every CRM and email marketing platform I ever used for my own purposes and/or setup up for clients I was immediately directed to set up a sending domain. That was the first thing that popped up, so it did not occur to me to first make sure my client had a valid sending domain set up. Again, keep in mind that my client has been working with Kit since 2020 and has sent out 156 email broadcasts. As soon as I took the five-to-seven minutes to set up the sending domain, everything was back up and running smoothly. In all my web work years, I have never used or had a client use Gmail or Hotmail or Yahoo! or any other non-domain-specific email address on my/their CRM/email marketing platform(s). Kit is easy to use, especially for creators who want to send broadcasts, build simple automations, manage subscribers with tags and avoid the confusion of duplicate list-based systems. Its autoresponders, sequences, landing pages and forms are genuinely strong, especially for creators, coaches, course sellers, newsletter writers and digital product sellers who need a clean system without a steep learning curve. Kit makes it SO super simple to create email content and send out email broadcasts that there are hardly any customization options. That is both helpful and limiting. If your goal is to get a simple message out quickly, Kit makes that painless. If your goal is tighter control over branding, layout, CTA styling or direct HTML/CSS editing inside the email editor, Kit starts to feel restrictive very quickly. The lack of a quick WYSIWYG-to-code toggle is frustrating if you are comfortable writing HTML/CSS directly, and the limited CTA/form/email design flexibility makes Kit feel less ideal for brands that need tighter visual control. Kit is clean and simple, but simple is not always enough when you are trying to make email content feel fully branded. The pricing is another sticking point. Kit’s up to 10K email subscribers on the free tier is generous on its face, especially because it includes landing pages, forms, broadcasts and tagging. But if you allow yourself to accumulate 10,000 subscribers on the free tier, subscriber 10,001 is going to cost you, as of the time of this review, either $116/mo or $1,390/yr. That creates a real problem for bootstrapping solopreneurs. If you have invested many hours into learning all the INs and OUTs of Kit while building up to 10,001+ subscribers, you may feel held hostage once you surpass the 10K subscriber mark. At that point, switching platforms may feel disruptive, but staying may suddenly become expensive. Overall, I think Kit is very good at what it is clearly built to do: help creators grow and email an audience without getting buried in technical complexity. But it is not the best fit for every small business, and it is not the platform I would automatically recommend when customization, reply-routing flexibility, advanced reporting or budget-sensitive scaling are high priorities. Pros I've only dealt with the free plan while working with one of my clients. Kit makes it super simple to create email content and send out email broadcasts. You also do not have to duplicate the same user across multiple lists. You can simply use tagging to have one subscriber on more than one list. Customer support is speedy and useful. Cons On the free tier, customization options are limited. Also, the entry price to the first paid tier is much more than with other email marketing platforms. Going from $0 to (at the time of this review) $33/mo or $390/yr is not budget-friendly to bootstrapping solopreneurs, and I primarily work with bootstrapping solopreneurs. Also, you are not allowed to use one email for sending and another email as "reply-to" on ANY plan, free or paid. Review Source CD Caleb D. Lifecycle Marketing Manager Computer Software Used the software for: 1-2 years ### "My Go-To ESP Recommendation For Creators " November 10, 2025 5.0 Pros Kit is an easy to use Email Service Provider that makes automation easy and understandable for any skill level. I also love that their customer support team is active and will reply with solutions quickly. Cons Kit has room for improvement in advanced features, but it's prioritization of ease of use easily outweighs that shortcoming. Switched from [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/) We switched for pricing, ease of use, and general reliability and support Review Source VI Vanessa I. Registered Dietitian Health, Wellness and Fitness Used the software for: 6-12 months ### "Easy to Use option for Email lists, newsletters, and funnels" May 22, 2025 5.0 Overall it's easy to use and I would recommend it for a fairly inexpensive option for email management, funnels and more. Pros It's very easy to use, most things I can do intuitively, and if not, then there are easy-to-follow videos to walk me through. Cons I wish I could edit the templates a bit more. I wish it incorporated more drag and drop and add like canva into it's templates for lead magnets and more. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Kit I was in a course where she was using kit and recommended it Switched from [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[Systeme.io](https://www.capterra.com/p/198994/Systeme/) looking for a more intuitive and cheaper option Review Source AC Allison C. Founder Marketing and Advertising Used the software for: 6-12 months ### "Better than Mailchimp, more simple than ActiveCampaign" February 20, 2025 3.0 Pros It was better than MailChimp at the time! Had some more features and better deliverability. Set up was pretty easy from what I remember. Cons Felt pretty limited in workflows, low customer support, not the best UI. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Mailchimp had the worst deliverability and lacked more advanced functionality at the time. Review Source AK Annuciatha K. Writing Writing and Editing Used the software for: 2+ years ### "Simple and Effective for Basic Task Management" May 21, 2025 5.0 My overall experience with Kit was positive. It’s simple, easy to use, and helpful for managing basic tasks, though it could benefit from more advanced features for complex needs. Pros I liked most about Kit is how straightforward and user-friendly it is, making task management quick and efficient. Cons I liked least about Kit is that it lacks some advanced features that could support more complex tasks or workflows. Review Source VR Verified Reviewer Government Relations Coordinator Government Relations Used the software for: 6-12 months ### "Kit is a must have!!! " April 6, 2026 5.0 We are very happy with Kit and believe it compares well if not better to its competitors. You can seamlessly design in the platform and deploy dynamic elements in email campaigns. Pros Kit is very easy to personalize to our organization's style. It allowed us to have seamless communications with our audience and preserve a fluid style from our website to our communications. Kit also allowed us to gather impactful data on the successes or pitfalls of our different email campaigns--thus allowing us to improve our communications. Cons Occasionally, the user interface was clunky and led to avoidable mistakes, but most of this was more user error than an actual problem with Kit itself. Review Source VR Verified Reviewer Social media manager Apparel & Fashion Used the software for: 1-2 years ### "Build your own kit" February 11, 2025 4.0 Overall it helped me start my newsletter career and grow an audience Pros It was one of the best newsletter software I used and helped me gain an audience Cons It was quite hard to manage everything in the one dashboard, and at times the funnels had too many steps Review Source SB Sabre B. Systems Strategist Internet Used the software for: 1-2 years ### "Email marketing tool for creators " March 28, 2026 5.0 I loved using it to start my email marketing journey. It was easy to use and there was a lot of a resources and support l Pros It was easy to use. I love the UI of it and the free plan was up to 10,000 subscribers. It also integrated well with a lot of other tools. I also liked the creator profile and the link in bio. Great for those who don’t have a website yet. And is just getting started. You could run your entire business with kit Cons I didn’t like the automation limits in the free plan and I that there isn’t an app. But overall, it’s so easy to use Review Source VR Verified Reviewer Life and Career Coach, HR Consultant Professional Training & Coaching Used the software for: 6-12 months ### "Software Simple, Layouts Limited" June 16, 2025 4.0 Pros Integrations with HubSpot; system was very user-friendly--helpful for people just beginning their business and email marketing system! Cons Design and layout options were limited for emails, and it's hard to test conditional formatting / rules for each email. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Kit Recommended by my business coach who used it for her practice Review Source ED Emily D. Small Business Owner - Sole Proprietor Health, Wellness and Fitness Used the software for: 6-12 months ### "I LOVE Kit" November 1, 2024 5.0 Overall, ConvertKit has been extremely valuable in my small online business. The customer service is fantastic. They even allowed me to downgrade after I tried the paid version for a few months. This was really kind and I definitely appreciate their understanding that my business was just not making the income at the time. When I’m ready, I’ll upgrade to the paid version. Pros It’s simple to use. I have no computer skills and I feel like I can create beautiful emails for my business is just a few clicks. Cons Honestly, nothing at all. There is not one flaw I can think of. Switched from [OfferingTree](https://www.capterra.com/p/179634/OfferingTree/) I still use OfferingTree as my website, but Kit just offers so much more features, including beautiful landing pages and forms and professional emails. Review Source MH Monica H. Executive Director Professional Training & Coaching Used the software for: 1-2 years ### "ConvertKit saves time, effort and money. Check it out." July 5, 2023 5.0 I've had a great experience. There is a bit of a learning curve when you first start, but CK is a powerful email marketing tool with loads of customizations and automations that make it worth the time to learn it. Pros CK allows me to tag my subscribers so easily which then allows me to send customized content to each set of subscribers. I also love the email templates that make my weekly emails easy to complete. The extensive library of training resources are SO helpful when I have a question. Cons CK is pretty technical so you have to have more of a systems/logistical brain to use it. If you're used to drag/drop, point/click, you may be a little intimidated by parts of CK. It all works well but requires a bit more technical skill that I needed for Constant Contact. It's totally worth it for me though! Alternatives considered [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[MailerLite](https://www.capterra.com/p/136603/MailerLite/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Kit CK is a more robust tool and it integrates easily with all the parts of my WP website - Wishlist Member and WooCommerce. Switched from [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) CK is a more robust tool and it integrates easily with all the parts of my WP website - Wishlist Member and WooCommerce. Review Source MG Michelle G. Founder, Course Creator Marketing and Advertising Used the software for: 2+ years ### "Best email marketing platform I've found for marketing my online courses" February 11, 2021 5.0 Great experience overall. My sales are better because I can be super specific with who I'm emailing, based on their interests (links they've clicked, courses they're already enrolled in, etc.). I love that I can market specifically instead of blasting every sales email to every subscriber blindly. And I know my subscribers appreciate this, too. Pros I love that ConvertKit has so many capabilities. There are a million different ways you can tag or segment your audience, and it integrates with the other platform I use for selling my online courses, Thinkific. I really love that together with Thinkific, it knows which email subscribers have purchased what, and their interest (all based on tags I set up). I also love the step-by-step instructions that ConvertKit provides for setting up these processes. Cons There's a tiny learning curve when you first get into it. There are a LOT of features and capabilities, but once you get the hang of the basics you'll realize how much you can do with ConvertKit. Plus, there are great step-by-step tutorials offered by ConvertKit. And their Help Desk is actually helpful! Alternatives considered [GetResponse](https://www.capterra.com/p/153948/GetResponse/)[Keap](https://www.capterra.com/p/76390/Infusionsoft/) Reason for choosing Kit ConvertKit is not cheap, but it's well worth the investment, and for everything it is able to do, it's a way better price than the other email marketing platforms I looked at. Switched from [Mad Mimi](https://www.capterra.com/p/140718/Mad-Mimi/) ConvertKit has many more features / more capabilities than Mad Mimi. Mad Mimi is a great platform for what it does - but it's pretty basic. I wanted something where I could get specific and nitty-gritty with my sales funnels. Review Source RR Rebecca R. Graphic Designer Design Used the software for: Less than 6 months ### "It's a little pricey!!" February 23, 2025 4.0 It is user-friendly so I can take care of everything that I need to handle the email list and therefore I get much more productive Pros It is very convenient to build the emails with the drag and drop feature. Furthermore, it is cool to activate the automation feature and my time of the task is saved Cons Nevertheless, looking at all the benefits of the system, I still think that it is worth it Review Source SG Shannon G. Master Coach Staffing and Recruiting Used the software for: Less than 6 months ### "Great platform for established businesses" February 8, 2025 5.0 I found it easy to use and loved the friendly, relaxed (like hearing from a friend) way they communicate with their customers. Pros I truly enjoyed the friendly, informative emails with helpful blog posts and tips on email marketing, course creating, etc. Cons It pretty expensive for new startups trying to get a foot in the door. Review Source VR Verified Reviewer Marketing Manager Accounting Used the software for: Less than 6 months ### "Excellent Landing Pages" September 12, 2024 5.0 Pros Excellent Landing Pages that increase conversions Cons Pretty pricey if you aren't using all of the features Review Source MT Mo T. Sales and Partnerships Manager E-Learning Used the software for: 6-12 months ### "Great for newsletters!" March 25, 2022 5.0 Overall, ConvertKit is our current mailing provider for our newsletter. We've grown accustomed to it to and use it weekly for our newsletter sends and daily on my end for metrics reporting and analysis. It's easy to use, not overly complicated - yet full of useful features - and really helps us communicate with our beloved, amazing audience. The custom code feature is a particular favourite as well as the metrics breakdown and reporting. I personally and genuinely enjoy the ease of use the most in a metrics-reporting context and certainly think it's a good contender for newsletters and mailing lists. Pros The ease of use of Convertkit is the most useful aspect of this tool. Your metrics are in good view for when you need to determine campaign success, it has tonnes of features ranging from things like templates to custom code which makes content creation a breeze and it's usability makes it easy even for a novice like me to use! Cons I think pricing could be improved a tad particularly as there are more competitive providers in the market with more affordable ranges. I think this may put off a lot of first time creators in particular, especially those who are initially starting out, however it's still fairly reasonable. Furthermore, and this could be completely my technical illiteracy speaking, I think features like integrations for things like real time metrics updates for client/customer facing landing pages could be a cool addition. For instance, I was looking into a function where I could display our subscriber count that would update in real time on the website in accordance with the number of subscribers we're getting on the daily, however couldn't find a way to do this. Review Source AS Aimee S. Director Alternative Medicine Used the software for: Less than 6 months ### "This software helps me write more emails." August 31, 2022 5.0 Overall my experience with convert Kit has been excellent. I also had an issue with my bill and their customer service is just fast and superb I can’t say enough about the experience I had with customer service is really cemented my decision and confirmed that I made a good choice by changing to the software. Pros It was really easy to use, it was really easy to set up, it was really easy to transition all my emails from my old email management system. Also every experience I’ve had with customer service so far has been excellent. They respond fast and I just feel like they really worked a lot to help me when I had problems. Cons Right now I haven’t found anything that’s been difficult to use or any features that I wish were included. This is a pretty cut and dry service I write email campaigns every week and they deliver them so it does exactly what I needed to do. Review Source Shivansh B. Founder & CEO Marketing and Advertising Used the software for: 2+ years ### "A fast and trustworthy email marketing tool..." September 16, 2022 5.0 Pros I first saw Pat Flynn using ConvertKit and the process really seemed very smooth to me. I started using ConvertKit and never regretted it. You feel like you're using an extraordinary tool that seems to be running on its own. Very easy to configure and send email campaigns, amazing support team, a very straightforward interface, great speed, and decent pricing. Cons The pricing is not the most affordable if we jump into the marketing and email marketing tool world but is actually considerable. Other than this, my only concern is with putting together the signup forms and landing pages. It's not as great as tools like ClickFunnels, Leadpages, etc., but is still better than AWeber and GetResponse (is what I feel). Review Source VR Verified Reviewer Home Inspector Real Estate Used the software for: 6-12 months ### "Great Option for the Solopreneur" April 19, 2019 5.0 I use this service for a relatively small email list I just started, and it works really well for the price. I use the optin forms and email sequences to gain more email subscribers on a regular basis. I also love that I can create really simple and easy to design automation flows between opt-ins and my general email newsletter. This is something I use on a daily basis. Pros I recently switched over to ConvertKit from another service after reading positive reviews. I like their format for sending emails to subscribers so much more than any other platform I've used. The emails are really modern looking and simple, so they're appealing to my audience when I send them. I also like that I can simply reuse my last email and make changes to just the content. It makes sending a weekly email really simple. Another huge benefit to me is that I can segment my subscribers into different groups that allows me to send targeted emails in a more efficient fashion. I also track users who have purchased a product so I don't send them emails about the product they've bought. This software is an all in one, which I really like. Meaning, I am able to create an optin form, email sequence and product download all in one with this software. I love that it keeps everything really organized in this fashion. Cons Some of the ways to organize subscribers are a little confusing to a newbie. You can sort them into segments as well as mark users with tags. I wish it were more clear what each one did at first glance. I also wish there were more options to design the optin forms. They are pretty basic and there isn't a lot of room for creativity, but they are still functional. Review Source VR Verified Reviewer Entrepreneur Internet Used the software for: 1-2 years ### "Use it pretty much everyday" October 29, 2020 5.0 Pros I've tried pretty much every email marketing platform under the sun and for me Convertkit is leagues above the rest, mostly in useability. I'm after software that's simple (most providers make you go through 100 unnecessary steps to send a simple broadcast or set up an automation) but also powerful. Simply because of ease of use and everything just works, it's the best option. Other platforms promise a frustrating future. Cons It is fairly expensive, though they've gotten a free tier now which is great. I wish they had better reporting that wasn't exclusive to the pro option. And their customer support... it used to be good but over the past year or so it's really fallen in the hole. They take ages (as in days per response that may or may not have solved the problem) to get back to you, and instead of getting back to you they have a whole 'triage team' who come back after a few days to say they've recieved it and someone will take care of it. It's really stupid. That could be taken care of by a bot, and they should have hired more support instead of more middle management. It's just weird. Hopefully it's just a phase and they return to what it was. Alternatives considered [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[MailerLite](https://www.capterra.com/p/136603/MailerLite/)[Brevo](https://www.capterra.com/p/132996/brevo/)[GetResponse](https://www.capterra.com/p/153948/GetResponse/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Review Source SM Sham M. Founder Education Management Used the software for: 2+ years ### "ConvertKit is the best email software for competitors!" September 22, 2023 5.0 Pros ConvertKit truly changed my email game. Initially I used convertkit for the automation features, but now we manage all of our emails via convertkit, this includes onboarding, pop ups, registration emails and much more! \[sensitive content hidden\] and his team have killed it with this product and it gets better year on year! Cons I genuinely have nothing bad to say about ConvertKit, having used Mailchimp before, ConvertKit is miles better! Review Source Ismaël Huberson C. Founder Apparel & Fashion Used the software for: 2+ years ### "Convertkit" December 22, 2022 5.0 Pros Convertkit is a powerful email manager and landing page creator. It helps me a lot to automate my tasks. Cons I love working with Convertkit, it is a real asset for my business. Review Source LS Leigh S. Company Director E-Learning Used the software for: Less than 6 months ### "I don't know why people recommend this software - their generous affiliates program perhaps?" July 18, 2020 2.0 I have more problems with convertkit than anything else on my website, the source of all my issues have been convertkit! It's cheap compared to what's out there, but there is a reason for this. I'm now going to infusionsoft, which im sure, my commitment of their monthly priceplan will speak volumes for how poor conertkit has been. Pros It's easy to write emails and develop an email funnel. Cons the implimentation is dire, it's like a beta release all the time. the forms aren't as responsive as they so claim, things look good on their page and then on preview, but when published, you really have to tinker with them to make them work. Their worpdress plugin was prompting 'malware' warnings on my site with Avast, the first time I had to contact their help desk, and they were more concerned about removing me from their daily tasks lists than dealing with the problem. this eventually cleared up, I assume it may have been in Avast's hands, but this problem lasted two weeks in convertkits hands. I then had a list of 5 questions, I recieved a response for one of them by \[SENSITIVE CONTENT HIDDEN\] who I then didn;t reply in a timely manner for (although he contacted me 3 days after my problems were raised!) He then got pushy in the emails for me to deal with the problem immediate - which I couldn't do!! I was available to add things to my website 3 days before his response and had other work commitments to deal with, having just now got back to the website, 5 days after my initial problems, he decided to close the ticket to and I quote 'remove them off his daily tasks lists' I've now raised these exact same questions again to convertkit to seek help, hopefully I won't get an automated response and have to wait another 3 days for a reply to when im busy and told they'll close the ticket again to make themselves look good. Their customer service is diabolical and their software is sub par. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.