# Kit Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is Kit the right Email Marketing solution for you? Explore 241 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/175000/ConvertKit/reviews --- Kit 4.6 (241) [View alternatives](https://www.capterra.com/p/175000/ConvertKit/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated May 6th, 2026 # Reviews of Kit Ease of use 4.4 Customer Service 4.5 ## Pros and Cons in Reviews Faydra D. F Most-Things-Web ConsultantInformation Technology and Services, Self-employedUsed the software for: Less than 6 months. “Kit makes it SO super simple to create email content and send out email broadcasts that there are hardly any customization options.“ April 29, 2026 Faydra D. F Most-Things-Web ConsultantInformation Technology and Services, Self-employedUsed the software for: Less than 6 months. “The lack of a quick WYSIWYG-to-code toggle is frustrating if you are comfortable writing HTML/CSS directly, and the limited CTA/form/email design flexibility makes Kit feel less ideal for brands that need tighter visual control.“ April 29, 2026 Javier M Oracle DBA - Teacher - Content CreatorInformation Technology and Services, 2 - 10 employeesUsed the software for: More than 2 years. “I have Kit integrated with WP, LearnWorlds (previously with Patreon and Teachable) and I could tag all subscribers to drive campaigns to specific audiences.“ April 24, 2025 Tracie B Executive DirectorNon-Profit Organization Management, Self-employedUsed the software for: More than 2 years. “The templates provided for paid subscribers are very basic, must be edited on a desk top, and the price increases significantly with subscriber amount but the features do not improve or change.“ February 19, 2026 RO Ricki O FounderMarketing and Advertising, Self-employedUsed the software for: Less than 6 months. “The intuitive interface and powerful automation features have helped me streamline their email marketing and find a way to build a loyal subscriber base for them.“ October 14, 2024 Faydra D. F Most-Things-Web ConsultantInformation Technology and Services, Self-employedUsed the software for: Less than 6 months. “That creates a real problem for bootstrapping solopreneurs. If you have invested many hours into learning all the INs and OUTs of Kit while building up to 10,001+ subscribers, you may feel held hostage once you surpass the 10K subscriber mark.“ April 29, 2026 SB Sabre B Systems StrategistInternet, Self-employedUsed the software for: 1-2 years. “I loved using it to start my email marketing journey.“ March 28, 2026 Mackenzie C Government Relations CoordinatorGovernment Relations, 51 - 200 employeesUsed the software for: 6-12 months. “Occasionally, the user interface was clunky and led to avoidable mistakes, but most of this was more user error than an actual problem with Kit itself.“ April 6, 2026 ## Showing most helpful reviews Showing 1-25 of 241 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Tracie B. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "Great for starting out with email marketing" February 19, 2026 4.0 Good for a beginner and a small business owner! The large price increases as my email list grew was difficult on me as a small business owner. Pros Kit has a handful of premade templates that made getting started with email marketing and email list management easy to initiate. Kit made the process less overwhelming. Cons The templates provided for paid subscribers are very basic, must be edited on a desk top, and the price increases significantly with subscriber amount but the features do not improve or change. Alternatives considered [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) Reason for choosing Kit It was recommended that I look further into the features of Kit for the price and Kit offered more features and an easier system. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Kit offered more features, more robust automation features, and better customer service. Review Source Javier M. Oracle DBA - Teacher - Content Creator Information Technology and Services Used the software for: 2+ years ### "The best email platform for my needs." April 24, 2025 5.0 Fully satisfied. Not planning to move to another platform and never were for more than five years being an active customer with a medium size subscriber list (between 1.000 and 2.5000 subs). Pros I moved from MailChimp. I increased the open conversions from 20% to 40% with the same list. I like the automations and sequences, and the segmentation and tagging features. I have Kit integrated with WP, LearnWorlds (previously with Patreon and Teachable) and I could tag all subscribers to drive campaigns to specific audiences. Cons It takes a while to really understand how to manage how sequences and visual integrations work. Alternatives considered [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/) Reason for choosing Kit I tested ConvertKit and I like it with the first steps I did seeing a much better conversion email opens. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) I had very few openings and I was afraid my emails went to spam or promotions. The Mailchimp interface was difficult for me to use and, even I payed for campaings, I didn't got the proper support to make it work. Review Source Faydra D. F. Most-Things-Web Consultant Information Technology and Services Used the software for: Less than 6 months ### "Kit's simplicity is both great and also a part of its weakness" April 29, 2026 3.0 Let me start off with why I say that Kit's simplicity is both a strength and a weakness. The one client I have who uses Kit was having all kinds of issues with email deliverability. Keep in mind, this client has been using Kit since 2020 and has sent out 156 email broadcasts. The client only asked for my help with finding out what was going on in the last few weeks (April 2026). Her domain and email reputations were very good. Her SPF, DKIM and DMARC was set up properly. Since I did that back when I started working with her, I knew that wasn't the issue, but I double-checked those things again just to make sure I wasn't being negligent. Turns out the issue was that she did not have a sending domain set up and verified. I was floored. Since 2020, she'd been using a Gmail email address for sending out her email broadcasts, and then when Google and Yahoo! started enforcing their SPF/DKIM/DMARC rules and caused everyone else to follow suit that's when her deliverability and open rates tanked. I've been doing web work since 1999, and in every CRM and email marketing platform I ever used for my own purposes and/or setup up for clients I was immediately directed to set up a sending domain. That was the first thing that popped up, so it did not occur to me to first make sure my client had a valid sending domain set up. Again, keep in mind that my client has been working with Kit since 2020 and has sent out 156 email broadcasts. As soon as I took the five-to-seven minutes to set up the sending domain, everything was back up and running smoothly. In all my web work years, I have never used or had a client use Gmail or Hotmail or Yahoo! or any other non-domain-specific email address on my/their CRM/email marketing platform(s). Kit is easy to use, especially for creators who want to send broadcasts, build simple automations, manage subscribers with tags and avoid the confusion of duplicate list-based systems. Its autoresponders, sequences, landing pages and forms are genuinely strong, especially for creators, coaches, course sellers, newsletter writers and digital product sellers who need a clean system without a steep learning curve. Kit makes it SO super simple to create email content and send out email broadcasts that there are hardly any customization options. That is both helpful and limiting. If your goal is to get a simple message out quickly, Kit makes that painless. If your goal is tighter control over branding, layout, CTA styling or direct HTML/CSS editing inside the email editor, Kit starts to feel restrictive very quickly. The lack of a quick WYSIWYG-to-code toggle is frustrating if you are comfortable writing HTML/CSS directly, and the limited CTA/form/email design flexibility makes Kit feel less ideal for brands that need tighter visual control. Kit is clean and simple, but simple is not always enough when you are trying to make email content feel fully branded. The pricing is another sticking point. Kit’s up to 10K email subscribers on the free tier is generous on its face, especially because it includes landing pages, forms, broadcasts and tagging. But if you allow yourself to accumulate 10,000 subscribers on the free tier, subscriber 10,001 is going to cost you, as of the time of this review, either $116/mo or $1,390/yr. That creates a real problem for bootstrapping solopreneurs. If you have invested many hours into learning all the INs and OUTs of Kit while building up to 10,001+ subscribers, you may feel held hostage once you surpass the 10K subscriber mark. At that point, switching platforms may feel disruptive, but staying may suddenly become expensive. Overall, I think Kit is very good at what it is clearly built to do: help creators grow and email an audience without getting buried in technical complexity. But it is not the best fit for every small business, and it is not the platform I would automatically recommend when customization, reply-routing flexibility, advanced reporting or budget-sensitive scaling are high priorities. Pros I've only dealt with the free plan while working with one of my clients. Kit makes it super simple to create email content and send out email broadcasts. You also do not have to duplicate the same user across multiple lists. You can simply use tagging to have one subscriber on more than one list. Customer support is speedy and useful. Cons On the free tier, customization options are limited. Also, the entry price to the first paid tier is much more than with other email marketing platforms. Going from $0 to (at the time of this review) $33/mo or $390/yr is not budget-friendly to bootstrapping solopreneurs, and I primarily work with bootstrapping solopreneurs. Also, you are not allowed to use one email for sending and another email as "reply-to" on ANY plan, free or paid. Review Source CD Caleb D. Lifecycle Marketing Manager Computer Software Used the software for: 1-2 years ### "My Go-To ESP Recommendation For Creators " November 10, 2025 5.0 Pros Kit is an easy to use Email Service Provider that makes automation easy and understandable for any skill level. I also love that their customer support team is active and will reply with solutions quickly. Cons Kit has room for improvement in advanced features, but it's prioritization of ease of use easily outweighs that shortcoming. Switched from [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/) We switched for pricing, ease of use, and general reliability and support Review Source VI Vanessa I. Registered Dietitian Health, Wellness and Fitness Used the software for: 6-12 months ### "Easy to Use option for Email lists, newsletters, and funnels" May 22, 2025 5.0 Overall it's easy to use and I would recommend it for a fairly inexpensive option for email management, funnels and more. Pros It's very easy to use, most things I can do intuitively, and if not, then there are easy-to-follow videos to walk me through. Cons I wish I could edit the templates a bit more. I wish it incorporated more drag and drop and add like canva into it's templates for lead magnets and more. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Kit I was in a course where she was using kit and recommended it Switched from [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[Systeme.io](https://www.capterra.com/p/198994/Systeme/) looking for a more intuitive and cheaper option Review Source AC Allison C. Founder Marketing and Advertising Used the software for: 6-12 months ### "Better than Mailchimp, more simple than ActiveCampaign" February 20, 2025 3.0 Pros It was better than MailChimp at the time! Had some more features and better deliverability. Set up was pretty easy from what I remember. Cons Felt pretty limited in workflows, low customer support, not the best UI. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Mailchimp had the worst deliverability and lacked more advanced functionality at the time. Review Source VR Verified Reviewer Life and Career Coach, HR Consultant Professional Training & Coaching Used the software for: 6-12 months ### "Software Simple, Layouts Limited" June 16, 2025 4.0 Pros Integrations with HubSpot; system was very user-friendly--helpful for people just beginning their business and email marketing system! Cons Design and layout options were limited for emails, and it's hard to test conditional formatting / rules for each email. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Kit Recommended by my business coach who used it for her practice Review Source VR Verified Reviewer Government Relations Coordinator Government Relations Used the software for: 6-12 months ### "Kit is a must have!!! " April 6, 2026 5.0 We are very happy with Kit and believe it compares well if not better to its competitors. You can seamlessly design in the platform and deploy dynamic elements in email campaigns. Pros Kit is very easy to personalize to our organization's style. It allowed us to have seamless communications with our audience and preserve a fluid style from our website to our communications. Kit also allowed us to gather impactful data on the successes or pitfalls of our different email campaigns--thus allowing us to improve our communications. Cons Occasionally, the user interface was clunky and led to avoidable mistakes, but most of this was more user error than an actual problem with Kit itself. Review Source SB Sabre B. Systems Strategist Internet Used the software for: 1-2 years ### "Email marketing tool for creators " March 28, 2026 5.0 I loved using it to start my email marketing journey. It was easy to use and there was a lot of a resources and support l Pros It was easy to use. I love the UI of it and the free plan was up to 10,000 subscribers. It also integrated well with a lot of other tools. I also liked the creator profile and the link in bio. Great for those who don’t have a website yet. And is just getting started. You could run your entire business with kit Cons I didn’t like the automation limits in the free plan and I that there isn’t an app. But overall, it’s so easy to use Review Source CD Chris D. Head of Content Information Technology and Services Used the software for: 6-12 months ### "happy I picked it" July 14, 2025 5.0 Pros It's easy to use, pretty quick to get used to, the automations are nice, the free version too. Overall, I liked pretty much everything about it. Cons The only thing is we had trouble importing our contacts from older sources. Other than that, nothing major to complain about with Converkit. Review Source AM Andreea M. Founder Marketing and Advertising Used the software for: 2+ years ### "Love all the features!" October 29, 2024 4.0 I have been using ConvertKit for about three years now and have really loved it. I run two newsletters with it and have loved all the features available and how easy and intuitive the platform really is. I was also able to easily transfer from my previous newsletter provider. Pros I really love all the features available and how easy it is to create forms, send out newsletter, resend to unopens, collect email addresses and even add a buy now button. It has many of the features I need in a newsletter provider. Cons The price - I think it's higher than competitor platforms. Switched from [Keap](https://www.capterra.com/p/76390/Infusionsoft/) Infusionsoft/Keap didn't have all the features I was looking for at the time Review Source ED Emily D. Small Business Owner - Sole Proprietor Health, Wellness and Fitness Used the software for: 6-12 months ### "I LOVE Kit" November 1, 2024 5.0 Overall, ConvertKit has been extremely valuable in my small online business. The customer service is fantastic. They even allowed me to downgrade after I tried the paid version for a few months. This was really kind and I definitely appreciate their understanding that my business was just not making the income at the time. When I’m ready, I’ll upgrade to the paid version. Pros It’s simple to use. I have no computer skills and I feel like I can create beautiful emails for my business is just a few clicks. Cons Honestly, nothing at all. There is not one flaw I can think of. Switched from [OfferingTree](https://www.capterra.com/p/179634/OfferingTree/) I still use OfferingTree as my website, but Kit just offers so much more features, including beautiful landing pages and forms and professional emails. Review Source LH Louise H. Business Owner Professional Training & Coaching Used the software for: 1-2 years ### "Love the automation Convertkit provides" June 27, 2022 4.0 I needed an email software that reaches leads without going into their junk email, that was reliable, flexible and allowed many different pathways for leads. This makes it so much easier to send personalized messages. Pros I love the detailed automation you can set up and it is fairly easy once you know how. I really like the function that you can tag leads and send them into different funnels and send them personalized emails. This helps with conversion rate. Cons It does take a little bit to learn. Such as when you set up rules and such in the automation it can get a little overwhelming but once you get the hang of it, it is easy and quick to set up. Reason for choosing Kit Because open rates were higher. Good price point and the flexibity of it. Switched from [Kajabi](https://www.capterra.com/p/154682/Kajabi/) Through other business owners they recommened Convertkit because open rates were higher than Kajabi. Review Source MD Marie D. founder Professional Training & Coaching Used the software for: 1-2 years ### "Good for Segmenting" October 20, 2022 4.0 Does what we neede it to and was an upgrade from our prior platform (Mailchimp). We can easily create attractive and effective newsletters, email campaigns, landing pages and sign up pages that work across the rest of our tech stack, and it's easy to sort and segment all f that data on the backend for targeted campaigns. Does what we need it to and at a fair price. Pros I love the segmenting and the aiblity to sort by anynumbr of tags in ConvertKit. It reallyenables us to create oppourtniteis tostudy our clientele based on defifient and specific needs and the communitcate to onlyt hose parts of the population at given times for certain services. This is key for us an the primary reason we switched from our old esp. Cons I wish there was an easy way to capture mobile phone numbers for us to integrate SMS communcation and automations. So often after we connect with clients we would love to send a quick follow up message that doesn't warrant a full email and this tool does not have full functionality for that. Alternatives considered [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[MailerLite](https://www.capterra.com/p/136603/MailerLite/) Reason for choosing Kit segmenting functionality, priec and more recommendatiosn from people I trust led me to Convertkit Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Mailchimp did not have functionality for segmenting well nor was the landing page and pop ups feature aligned with our business brandn aesthetics. (Mailchimp was pretty ugly and rudimentary when we made the switch over). Review Source SM Stephanie M. Owner Marketing and Advertising Used the software for: 2+ years ### "The best email software for bloggers and course creators" June 6, 2022 5.0 Pros ConvertKit is your best friend if you are a course or content creator and need to manage a lot of email addresses, send weekly emails, and use automations and auto-emails for sales and marketing. I do a lot of lead magnet generation and have so many different segments of email subscribers - CK is made exactly for this. I love how simple it is, it doesn't got bogged down with email design too much, it's more about functionality and high deliverability. Cons I can't think of anything I don't love about ConvertKit for email. For landing page design, there's a lot of customization that's missing, but I don't use it for that primarily. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Mailchimp isn't made for businesses like mine that need many different lead magnets and automations. Review Source MS Mikaela S. Assistant Manager Consumer Goods Used the software for: Less than 6 months ### "I love Kit! " April 27, 2025 5.0 Kit has been great so far! Very helpful and easy to use. Pretty straightforward platform! Pros I love using Kit to help with Kit. It’s very helpful and offers many good and helpful tools! Cons I’ve had no issues when it comes to using Kit. It’s a very smooth running platform! Review Source MN Morgan N. Operations Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "Top Tier Email Marketing Tool" September 13, 2024 5.0 Pros How easy it is to stay organized, schedule content, and collaborate with team members. Our \[sensitive content hidden\] has utilized ConvertKit for email campaign management for years and the features just continue to get better and better. It makes it easy to stay updated on metrics with click and open rates, subscriptions, etc. It has played a vital role in lead generation and the continued success of our company. Cons We have had a couple scheduling issues with drip feeds, but I believe they have been resolved. Review Source SR Sanket R. Customer service Consumer Services Used the software for: 6-12 months ### "ConvertKit Review " July 29, 2023 5.0 I'm not new to email marketing, but I tried ConvertKit and didn't stick with them. I found their foundation to be overwhelming and unwieldy, and I could have done without the way the letters to my supporters seemed. The messages are straightforward. As a web-based business coach for ladies with administration-based firms, I don't need to waste time figuring out how to use an email promoting stage that I'm paying for, and I also believe that my words should stand out. ConvertKit performs neither of these things for me. Pros The most accommodating aspect, in my opinion, is the technical help. The practice exercises are excellent. Furthermore, if I am unable to make something work, I send an email to support expressing my concern/question, and they respond with step-by-step instructions for resolving the issue!!! The response time is really fast, typically within a couple of hours - I believe this is extremely responsive. Furthermore, when you switch from another stage to ConvertKit, they migrate all of your contacts with labels! So you don't need to be very tech savvy; instead, focus on the substance of your message rather than the technology behind it! I changed stages because I needed to create an evergreen 30-day email series that anyone could access at any time. Cons The implementation is essential; it continuously resembles a beta delivery. The structures aren't as responsive as they claim; things appear fantastic on their page and then on view, but when distributed, you have to tinker with them to get them to work. When I first needed to contact their help desk, their email module was causing'malware' alerts on my site with Avast, and they were more concerned about removing me from their daily task records than with resolving the issue. This was eventually resolved; I accept that it could have been in Avast's hands, but this issue lasted fourteen days in convertkit's hands. I then got a list of 5 enquiries for which I had received a response. Review Source AF Amy F. Owner E-Learning Used the software for: 2+ years ### "Lots of quirks, customer service is awful" February 4, 2021 3.0 Overall, it's an ok tool. A lot of the glitches have cost me money (i.e. sending coupons to my list and excluding purchasers... only to find out prior purchasers still received the email). I've had requests for "discounts" from people who have received these emails after purchasing a product at full price. They are not happy. When people get stuck in sequences they go "cold"... then I end up sending a reengagement sequence before removing from my list and these people get very mad too... they have been expecting to hear from me and think that I don't send to my list regularly. Overall I really feel like just a number to ConvertKit. They don't care about my business and charge a FORTUNE. I think this product has hurt my business, cost me money and soured my reputation. In my opinion if they are charging such a premium price it really should be top notch and this really falls short in a lot of ways. I really wish I thought long and hard before signing up with them as it's going to be a NIGHTMARE to switch. I feel really "stuck" with using them and it's such a nightmare to manage at this point. Pros I like the features this has - the visual automations are great. It gives you the ability to customize how your subscribers will go through your funnel. The forms are easy to create relatively easy to set up. Cons The system is really quirky. I often times get people "stuck" in my funnel where they opt out of a sequence and then are just sitting in an automation. It gets really frustrating trying to troubleshoot all of the scenarios and errors that can happen. Overly complex to deal with. I've noticed that certain things that should just work need special attention... like moving to the next part of an automation sequence when leaving another. Or "rules" you don't remember making end up messing up other tags or segments. There's literally no way to troubleshoot this stuff on your own the information is just not available so you'd have to go through every individual subscriber to see how they got stuck or got sent an email they shouldn't. If you're looking for support... GOOD LUCK. This is the worst support I've had. They have a chat and you get switched from person to person over the course of multiple days. They sometimes send an email with the support details, and if you reply to that apparently the chat people don't receive it. I've repeated myself over the course of 5 days now and still can't get anyone to understand the issue.... let alone apologize for a mistake that looks like a glitch in their system. I've asked for a manager and the people on the chat just ignore that. There's no phone number to call. It's like talking to a brick wall. I also don't like that there's very little you can do to customize emails. You really can't design them in any way. Reason for choosing Kit I heard ConvertKit was great but it was probably by people who are affiliates and trying to earn commissions from the sale. I should have done more research to understand the complexity and limitations. Review Source VR Verified Reviewer Owner E-Learning Used the software for: 2+ years ### "A great email service provider! The best!" June 7, 2023 5.0 I am relatively new to the email marketing business. I have found the support of the Convertkit team to be great. It has helped me a lot. Pros Convertkit is easy to learn, and many videos and training resources are provided for newcomers to email automation. Cons There's nothing I don't like about Convertkit. I only wish I had more time to explore and try all the features. Review Source VR Verified Reviewer Home Inspector Real Estate Used the software for: 6-12 months ### "Great Option for the Solopreneur" April 19, 2019 5.0 I use this service for a relatively small email list I just started, and it works really well for the price. I use the optin forms and email sequences to gain more email subscribers on a regular basis. I also love that I can create really simple and easy to design automation flows between opt-ins and my general email newsletter. This is something I use on a daily basis. Pros I recently switched over to ConvertKit from another service after reading positive reviews. I like their format for sending emails to subscribers so much more than any other platform I've used. The emails are really modern looking and simple, so they're appealing to my audience when I send them. I also like that I can simply reuse my last email and make changes to just the content. It makes sending a weekly email really simple. Another huge benefit to me is that I can segment my subscribers into different groups that allows me to send targeted emails in a more efficient fashion. I also track users who have purchased a product so I don't send them emails about the product they've bought. This software is an all in one, which I really like. Meaning, I am able to create an optin form, email sequence and product download all in one with this software. I love that it keeps everything really organized in this fashion. Cons Some of the ways to organize subscribers are a little confusing to a newbie. You can sort them into segments as well as mark users with tags. I wish it were more clear what each one did at first glance. I also wish there were more options to design the optin forms. They are pretty basic and there isn't a lot of room for creativity, but they are still functional. Review Source VR Verified Reviewer Entrepreneur Internet Used the software for: 1-2 years ### "Use it pretty much everyday" October 29, 2020 5.0 Pros I've tried pretty much every email marketing platform under the sun and for me Convertkit is leagues above the rest, mostly in useability. I'm after software that's simple (most providers make you go through 100 unnecessary steps to send a simple broadcast or set up an automation) but also powerful. Simply because of ease of use and everything just works, it's the best option. Other platforms promise a frustrating future. Cons It is fairly expensive, though they've gotten a free tier now which is great. I wish they had better reporting that wasn't exclusive to the pro option. And their customer support... it used to be good but over the past year or so it's really fallen in the hole. They take ages (as in days per response that may or may not have solved the problem) to get back to you, and instead of getting back to you they have a whole 'triage team' who come back after a few days to say they've recieved it and someone will take care of it. It's really stupid. That could be taken care of by a bot, and they should have hired more support instead of more middle management. It's just weird. Hopefully it's just a phase and they return to what it was. Alternatives considered [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[MailerLite](https://www.capterra.com/p/136603/MailerLite/)[Brevo](https://www.capterra.com/p/132996/brevo/)[GetResponse](https://www.capterra.com/p/153948/GetResponse/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Review Source SM Sham M. Founder Education Management Used the software for: 2+ years ### "ConvertKit is the best email software for competitors!" September 22, 2023 5.0 Pros ConvertKit truly changed my email game. Initially I used convertkit for the automation features, but now we manage all of our emails via convertkit, this includes onboarding, pop ups, registration emails and much more! \[sensitive content hidden\] and his team have killed it with this product and it gets better year on year! Cons I genuinely have nothing bad to say about ConvertKit, having used Mailchimp before, ConvertKit is miles better! Review Source Ismaël Huberson C. Founder Apparel & Fashion Used the software for: 2+ years ### "Convertkit" December 22, 2022 5.0 Pros Convertkit is a powerful email manager and landing page creator. It helps me a lot to automate my tasks. Cons I love working with Convertkit, it is a real asset for my business. Review Source LS Leigh S. Company Director E-Learning Used the software for: Less than 6 months ### "I don't know why people recommend this software - their generous affiliates program perhaps?" July 18, 2020 2.0 I have more problems with convertkit than anything else on my website, the source of all my issues have been convertkit! It's cheap compared to what's out there, but there is a reason for this. I'm now going to infusionsoft, which im sure, my commitment of their monthly priceplan will speak volumes for how poor conertkit has been. Pros It's easy to write emails and develop an email funnel. Cons the implimentation is dire, it's like a beta release all the time. the forms aren't as responsive as they so claim, things look good on their page and then on preview, but when published, you really have to tinker with them to make them work. Their worpdress plugin was prompting 'malware' warnings on my site with Avast, the first time I had to contact their help desk, and they were more concerned about removing me from their daily tasks lists than dealing with the problem. this eventually cleared up, I assume it may have been in Avast's hands, but this problem lasted two weeks in convertkits hands. I then had a list of 5 questions, I recieved a response for one of them by \[SENSITIVE CONTENT HIDDEN\] who I then didn;t reply in a timely manner for (although he contacted me 3 days after my problems were raised!) He then got pushy in the emails for me to deal with the problem immediate - which I couldn't do!! I was available to add things to my website 3 days before his response and had other work commitments to deal with, having just now got back to the website, 5 days after my initial problems, he decided to close the ticket to and I quote 'remove them off his daily tasks lists' I've now raised these exact same questions again to convertkit to seek help, hopefully I won't get an automated response and have to wait another 3 days for a reply to when im busy and told they'll close the ticket again to make themselves look good. Their customer service is diabolical and their software is sub par. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.