--- title: "Kit Reviews 2026. Verified Reviews, Pros & Cons | Capterra" description: "Is Kit the right Email Marketing solution for you? Explore 243 verified user reviews from people in industries like yours to make a confident choice." source_url: "https://www.capterra.com/p/175000/ConvertKit/reviews/" page_type: "reviews" language: "en" --- Kit 4.6 (243) [View alternatives](https://www.capterra.com/p/175000/ConvertKit/alternatives/) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated August 20th, 2026 # Reviews of Kit Ease of use 4.4 Customer Service 4.4 ## Pros and Cons in Reviews Faydra D. F Most-Things-Web ConsultantInformation Technology and Services, Self-employedUsed the software for: Less than 6 months. “Kit makes it SO super simple to create email content and send out email broadcasts that there are hardly any customization options.“ April 29, 2026 Faydra D. F Most-Things-Web ConsultantInformation Technology and Services, Self-employedUsed the software for: Less than 6 months. “The lack of a quick WYSIWYG-to-code toggle is frustrating if you are comfortable writing HTML/CSS directly, and the limited CTA/form/email design flexibility makes Kit feel less ideal for brands that need tighter visual control.“ April 29, 2026 Javier M Oracle DBA - Teacher - Content CreatorInformation Technology and Services, 2 - 10 employeesUsed the software for: More than 2 years. “I have Kit integrated with WP, LearnWorlds (previously with Patreon and Teachable) and I could tag all subscribers to drive campaigns to specific audiences.“ April 24, 2025 Tracie B Executive DirectorNon-Profit Organization Management, Self-employedUsed the software for: More than 2 years. “The templates provided for paid subscribers are very basic, must be edited on a desk top, and the price increases significantly with subscriber amount but the features do not improve or change.“ February 19, 2026 RO Ricki O FounderMarketing and Advertising, Self-employedUsed the software for: Less than 6 months. “The intuitive interface and powerful automation features have helped me streamline their email marketing and find a way to build a loyal subscriber base for them.“ October 14, 2024 Faydra D. F Most-Things-Web ConsultantInformation Technology and Services, Self-employedUsed the software for: Less than 6 months. “That creates a real problem for bootstrapping solopreneurs. If you have invested many hours into learning all the INs and OUTs of Kit while building up to 10,001+ subscribers, you may feel held hostage once you surpass the 10K subscriber mark.“ April 29, 2026 Wren W Owner and OperatorE-Learning, Self-employedUsed the software for: 1-2 years. “The visual automation builder is easy to set up - new sign-ups drop into a sequence and get nurtured without me touching anything.“ June 20, 2026 Mackenzie C Government Relations CoordinatorGovernment Relations, 51 - 200 employeesUsed the software for: 6-12 months. “Occasionally, the user interface was clunky and led to avoidable mistakes, but most of this was more user error than an actual problem with Kit itself.“ April 6, 2026 ## Showing most helpful reviews Showing 1-25 of 243 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Wren W. Owner and Operator E-Learning Used the software for: 1-2 years ### "Great for automated lead follow-up" June 20, 2026 5.0 It's been the backbone of my course marketing. Once my follow-up sequences were set up they basically run themselves, which is exactly what I needed as a one-person business. Pros I run an online course for wedding pros and Kit handles all my lead follow-up. The visual automation builder is easy to set up - new sign-ups drop into a sequence and get nurtured without me touching anything. Tagging keeps my leads organized by where they are in the funnel, and the emails actually land in inboxes. Cons Reporting is pretty basic and the landing page templates feel dated. Pricing climbs fast as your subscriber list grows. Review Source Tracie B. Executive Director Non-Profit Organization Management Used the software for: 2+ years ### "Great for starting out with email marketing" February 19, 2026 4.0 Good for a beginner and a small business owner! The large price increases as my email list grew was difficult on me as a small business owner. Pros Kit has a handful of premade templates that made getting started with email marketing and email list management easy to initiate. Kit made the process less overwhelming. Cons The templates provided for paid subscribers are very basic, must be edited on a desk top, and the price increases significantly with subscriber amount but the features do not improve or change. Alternatives considered [Constant Contact](https://www.capterra.com/p/31898/Constant-Contact/) Reason for choosing Kit It was recommended that I look further into the features of Kit for the price and Kit offered more features and an easier system. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Kit offered more features, more robust automation features, and better customer service. Review Source Faydra D. F. Most-Things-Web Consultant Information Technology and Services Used the software for: Less than 6 months ### "Kit's simplicity is both great and also a part of its weakness" April 29, 2026 3.0 Let me start off with why I say that Kit's simplicity is both a strength and a weakness. The one client I have who uses Kit was having all kinds of issues with email deliverability. Keep in mind, this client has been using Kit since 2020 and has sent out 156 email broadcasts. The client only asked for my help with finding out what was going on in the last few weeks (April 2026). Her domain and email reputations were very good. Her SPF, DKIM and DMARC was set up properly. Since I did that back when I started working with her, I knew that wasn't the issue, but I double-checked those things again just to make sure I wasn't being negligent. Turns out the issue was that she did not have a sending domain set up and verified. I was floored. Since 2020, she'd been using a Gmail email address for sending out her email broadcasts, and then when Google and Yahoo! started enforcing their SPF/DKIM/DMARC rules and caused everyone else to follow suit that's when her deliverability and open rates tanked. I've been doing web work since 1999, and in every CRM and email marketing platform I ever used for my own purposes and/or setup up for clients I was immediately directed to set up a sending domain. That was the first thing that popped up, so it did not occur to me to first make sure my client had a valid sending domain set up. Again, keep in mind that my client has been working with Kit since 2020 and has sent out 156 email broadcasts. As soon as I took the five-to-seven minutes to set up the sending domain, everything was back up and running smoothly. In all my web work years, I have never used or had a client use Gmail or Hotmail or Yahoo! or any other non-domain-specific email address on my/their CRM/email marketing platform(s). Kit is easy to use, especially for creators who want to send broadcasts, build simple automations, manage subscribers with tags and avoid the confusion of duplicate list-based systems. Its autoresponders, sequences, landing pages and forms are genuinely strong, especially for creators, coaches, course sellers, newsletter writers and digital product sellers who need a clean system without a steep learning curve. Kit makes it SO super simple to create email content and send out email broadcasts that there are hardly any customization options. That is both helpful and limiting. If your goal is to get a simple message out quickly, Kit makes that painless. If your goal is tighter control over branding, layout, CTA styling or direct HTML/CSS editing inside the email editor, Kit starts to feel restrictive very quickly. The lack of a quick WYSIWYG-to-code toggle is frustrating if you are comfortable writing HTML/CSS directly, and the limited CTA/form/email design flexibility makes Kit feel less ideal for brands that need tighter visual control. Kit is clean and simple, but simple is not always enough when you are trying to make email content feel fully branded. The pricing is another sticking point. Kit’s up to 10K email subscribers on the free tier is generous on its face, especially because it includes landing pages, forms, broadcasts and tagging. But if you allow yourself to accumulate 10,000 subscribers on the free tier, subscriber 10,001 is going to cost you, as of the time of this review, either $116/mo or $1,390/yr. That creates a real problem for bootstrapping solopreneurs. If you have invested many hours into learning all the INs and OUTs of Kit while building up to 10,001+ subscribers, you may feel held hostage once you surpass the 10K subscriber mark. At that point, switching platforms may feel disruptive, but staying may suddenly become expensive. Overall, I think Kit is very good at what it is clearly built to do: help creators grow and email an audience without getting buried in technical complexity. But it is not the best fit for every small business, and it is not the platform I would automatically recommend when customization, reply-routing flexibility, advanced reporting or budget-sensitive scaling are high priorities. Pros I've only dealt with the free plan while working with one of my clients. Kit makes it super simple to create email content and send out email broadcasts. You also do not have to duplicate the same user across multiple lists. You can simply use tagging to have one subscriber on more than one list. Customer support is speedy and useful. Cons On the free tier, customization options are limited. Also, the entry price to the first paid tier is much more than with other email marketing platforms. Going from $0 to (at the time of this review) $33/mo or $390/yr is not budget-friendly to bootstrapping solopreneurs, and I primarily work with bootstrapping solopreneurs. Also, you are not allowed to use one email for sending and another email as "reply-to" on ANY plan, free or paid. Review Source Javier M. Oracle DBA - Teacher - Content Creator Information Technology and Services Used the software for: 2+ years ### "The best email platform for my needs." April 24, 2025 5.0 Fully satisfied. Not planning to move to another platform and never were for more than five years being an active customer with a medium size subscriber list (between 1.000 and 2.5000 subs). Pros I moved from MailChimp. I increased the open conversions from 20% to 40% with the same list. I like the automations and sequences, and the segmentation and tagging features. I have Kit integrated with WP, LearnWorlds (previously with Patreon and Teachable) and I could tag all subscribers to drive campaigns to specific audiences. Cons It takes a while to really understand how to manage how sequences and visual integrations work. Alternatives considered [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/) Reason for choosing Kit I tested ConvertKit and I like it with the first steps I did seeing a much better conversion email opens. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) I had very few openings and I was afraid my emails went to spam or promotions. The Mailchimp interface was difficult for me to use and, even I payed for campaings, I didn't got the proper support to make it work. Review Source CD Caleb D. Lifecycle Marketing Manager Computer Software Used the software for: 1-2 years ### "My Go-To ESP Recommendation For Creators " November 10, 2025 5.0 Pros Kit is an easy to use Email Service Provider that makes automation easy and understandable for any skill level. I also love that their customer support team is active and will reply with solutions quickly. Cons Kit has room for improvement in advanced features, but it's prioritization of ease of use easily outweighs that shortcoming. Switched from [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/) We switched for pricing, ease of use, and general reliability and support Review Source VI Vanessa I. Registered Dietitian Health, Wellness and Fitness Used the software for: 6-12 months ### "Easy to Use option for Email lists, newsletters, and funnels" May 22, 2025 5.0 Overall it's easy to use and I would recommend it for a fairly inexpensive option for email management, funnels and more. Pros It's very easy to use, most things I can do intuitively, and if not, then there are easy-to-follow videos to walk me through. Cons I wish I could edit the templates a bit more. I wish it incorporated more drag and drop and add like canva into it's templates for lead magnets and more. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Kit I was in a course where she was using kit and recommended it Switched from [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[Systeme.io](https://www.capterra.com/p/198994/Systeme/) looking for a more intuitive and cheaper option Review Source AC Allison C. Founder Marketing and Advertising Used the software for: 6-12 months ### "Better than Mailchimp, more simple than ActiveCampaign" February 20, 2025 3.0 Pros It was better than MailChimp at the time! Had some more features and better deliverability. Set up was pretty easy from what I remember. Cons Felt pretty limited in workflows, low customer support, not the best UI. Switched from [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Mailchimp had the worst deliverability and lacked more advanced functionality at the time. Review Source DR Dru R. CEO Internet Used the software for: 1-2 years ### "Extractive Behavior over 3 Years" June 17, 2026 2.0 Decent product that's decaying and extractive business practices. The poor value and way plan changes get billed, automatic on the way up and manual on the way down, is why I would not recommend them and I'm moving to another platform. Pros The sending is reliable and the editor is clean. Deliverability held up across three years and steady volume. As an email and automation tool it does the core job well. Cons Kit is slow to update the product and automates billing in one direction, the one that charges more. When my list crossed a tier in January 2024, it upgraded my plan and billed a prorated charge the same day. When I pruned inactive subscribers and dropped back under the tier, the higher price held. Support confirmed from their own logs that I should have been on lower tiers from June 2025 through January 2026, about $936 in overcharges. But their refusal is consistent with the extractive behavior seen in price raises without feature development. Switched from [MailerLite](https://www.capterra.com/p/136603/MailerLite/) Email deliverability issues with Mailerlite Review Source VR Verified Reviewer Government Relations Coordinator Government Relations Used the software for: 6-12 months ### "Kit is a must have!!! " April 6, 2026 5.0 We are very happy with Kit and believe it compares well if not better to its competitors. You can seamlessly design in the platform and deploy dynamic elements in email campaigns. Pros Kit is very easy to personalize to our organization's style. It allowed us to have seamless communications with our audience and preserve a fluid style from our website to our communications. Kit also allowed us to gather impactful data on the successes or pitfalls of our different email campaigns--thus allowing us to improve our communications. Cons Occasionally, the user interface was clunky and led to avoidable mistakes, but most of this was more user error than an actual problem with Kit itself. Review Source SB Sabre B. Systems Strategist Internet Used the software for: 1-2 years ### "Email marketing tool for creators " March 28, 2026 5.0 I loved using it to start my email marketing journey. It was easy to use and there was a lot of a resources and support l Pros It was easy to use. I love the UI of it and the free plan was up to 10,000 subscribers. It also integrated well with a lot of other tools. I also liked the creator profile and the link in bio. Great for those who don’t have a website yet. And is just getting started. You could run your entire business with kit Cons I didn’t like the automation limits in the free plan and I that there isn’t an app. But overall, it’s so easy to use Review Source VR Verified Reviewer Life and Career Coach, HR Consultant Professional Training & Coaching Used the software for: 6-12 months ### "Software Simple, Layouts Limited" June 16, 2025 4.0 Pros Integrations with HubSpot; system was very user-friendly--helpful for people just beginning their business and email marketing system! Cons Design and layout options were limited for emails, and it's hard to test conditional formatting / rules for each email. Alternatives considered [Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Kit Recommended by my business coach who used it for her practice Review Source AM Andreea M. Founder Marketing and Advertising Used the software for: 2+ years ### "Love all the features!" October 29, 2024 4.0 I have been using ConvertKit for about three years now and have really loved it. I run two newsletters with it and have loved all the features available and how easy and intuitive the platform really is. I was also able to easily transfer from my previous newsletter provider. Pros I really love all the features available and how easy it is to create forms, send out newsletter, resend to unopens, collect email addresses and even add a buy now button. It has many of the features I need in a newsletter provider. Cons The price - I think it's higher than competitor platforms. Switched from [Keap](https://www.capterra.com/p/76390/Infusionsoft/) Infusionsoft/Keap didn't have all the features I was looking for at the time Review Source RO Ricki O. Founder Marketing and Advertising Used the software for: Less than 6 months ### "ConvertKit – Powerful (pricey) but worth it" October 14, 2024 5.0 ConvertKit has been a game-changer for my client's businesses. The intuitive interface and powerful automation features have helped me streamline their email marketing and find a way to build a loyal subscriber base for them. Pros The pros are the user-friendly, powerful workflows and funnels, and robust set of features. Cons Expense if you have more than 1,000 subscribers. It can get pricey. Switched from [Klaviyo](https://www.capterra.com/p/156699/Klaviyo/) The client needed features that are easier to work with in ConvertKit, and have a reputation of excellent customer service. Review Source OZ Olga Z. Founding CEO & Principal Business Growth and Marketing Coachsultant Marketing and Advertising Used the software for: 2+ years ### "The email marketing software that will make your content shine" August 5, 2022 5.0 We have been using ConvertKit for 3.5 years now and we don’t plan on going anywhere else! If you’re looking for an email marketing platform that grows with your business and subscriber list, and that’s straightforward to use as well as efficient, then you don’t need to look any further than ConvertKit. My team and I find that it allows us to meet our goals quickly, deliver quality content, and all without overcomplicating things. Sometimes simple is best! Pros It’s hard to find things not to like about ConvertKit. I think one of the best things is that there is no major learning curve. You don’t have to be an expert in email marketing to understand how to use the software. Everything is pretty intuitive. And when you do have a problem figuring something out, they have amazing tutorials available as well as a very responsive and helpful customer service team. Each time I ran into an issue, it would be solved by their team in a blink of an eye. I also love that it integrates with the software we use at our company and with our clients, such as Acuity Scheduling and LeadPages. Finally, ConvertKit has all the features we need for our email marketing efforts to be a success: great segmentation, automations, and confirmation email option. Cons I think their reporting and their A/B testing could be more advanced. However, given they’re constantly improving things, I believe that these features will soon be improved. I will say that for the needs of small businesses and teams, what ConvertKit offers is absolutely sufficient. Alternatives considered [HubSpot Marketing Hub](https://www.capterra.com/p/171840/HubSpot-Marketing/)[Campaign Monitor by Marigold](https://www.capterra.com/p/76928/Campaign-Monitor/)[Brevo](https://www.capterra.com/p/132996/brevo/)[Drip](https://www.capterra.com/p/164933/Drip/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Kit Honestly, after having tested out other software, we found that ConvertKit delivers on their promises, and that we can worry less about emails being delivered and focus on the content and conversion aspect. Review Source JY Julianna Y. CEO and Coach Management Consulting Used the software for: 1-2 years ### "Advanced, but it can be used simply" May 13, 2024 5.0 Pros I love that there is so much I can do with ConvertKit. Their segmentation, automation and variety of landing pages could be overwhelming (or distracting), but doesn't really need to be. Since their pricing is based on active subscribers (not emails sent) and they have a VERY generous free plan, you can start simply and try their more advanced features when you're ready. Cons It can be a lot to keep track of all of your automations--tagging, email sequences, incentive emails etc. Alternatives considered [Flodesk](https://www.capterra.com/p/207268/Flodesk/)[MailerLite](https://www.capterra.com/p/136603/MailerLite/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Reason for choosing Kit I was able to start on their free plan and the upgrades were very reasonable. Since my mailing list was small, it would either be some time before I needed to upgrade or the growth would mean that my business was healthy enough to pay for the next tier. Switched from [MailerLite](https://www.capterra.com/p/136603/MailerLite/) The automation triggers were a little limited with MailerLite, and ConvertKit had much better (simplier, more direct) landing pages. Review Source RR Rebecca R. Graphic Designer Design Used the software for: Less than 6 months ### "It's a little pricey!!" February 23, 2025 4.0 It is user-friendly so I can take care of everything that I need to handle the email list and therefore I get much more productive Pros It is very convenient to build the emails with the drag and drop feature. Furthermore, it is cool to activate the automation feature and my time of the task is saved Cons Nevertheless, looking at all the benefits of the system, I still think that it is worth it Review Source CL Casey L. Owner/ Head Coach Health, Wellness and Fitness Used the software for: 1-2 years ### "Email Marketing Made Easy " May 9, 2023 5.0 Nothing but the best. I came for email campaigns and email marketing, but have stayed for the constant innovation and simple ease of use from the platform. Pros There are ample resources and education available to use this platform. My background is not in marketing or email marketing, but the education that ConvertKit has available has allowed me to optimize the service and makes me feel like I am getting real value from this product. Cons Nothing. Seriously, nothing. Since I have had ConvertKit as a part of my business (over 2 years), they have only innovated the product and added more features (most recently creator profiles and product integration) that I actually am exploring downsizing OTHER services that I use to see if I can just use ConvertKit for everything digital. Review Source VR Verified Reviewer Owner Marketing and Advertising Used the software for: Less than 6 months ### "Helping creators grow their email audience? Convertkit is a solid platform." August 29, 2021 5.0 Overall this is an easy to use, modern email marketing tool that covers all the basics. Great for beginners who want to get going fast. Also suitable for more advanced marketers. I enjoy using this. The interface is modern and easy to use. Unnecessary settings or steps are removed, making this a tool that doesn't require much time to get something created. Good documentation as well, so the beginner can get started knowing the support and education is just a few clicks away. Pros I like how Convertkit makes it easy and fast to get your lead generating page up and running and start collecting leads. The landing page builder is good with plenty of templates. You don't need technical skills to get a page up and start building your list. That's what Convertkit focuses on. It's a modern tool that offers all the basics and a few advanced features. No unnecessary bells and whistles needed if you want to focus on creating. Cons Pricing starts higher compared to other tools, but the advantage of Convertkit is that one email address only counts once, unlike other tools where a subscriber counts multiple times towards your total subscriber amount if that person is added to multiple email lists or campaigns. Review Source YD Yasmin D. Mindfulness Life Coach Health, Wellness and Fitness Used the software for: 2+ years ### "ConvertKit is Great for Email Marketing." January 13, 2024 5.0 Brilliant! I would highly recommend ConvertKit. Customer service is great, they are quick to reply and really helpful. Lots of choice of landing pages and the ability to customise/ brand your emails. Pros I like the feature that I can easily create a lead magnet, collect emails and names and connect it to a follow-up email campaign. Their customer service and training videos are always on point. Cons I seem to lose a few subscribers from my sequences somewhere along the line 🤷🏻‍♀️ other than those few who unsubscribe. Review Source MN Morgan N. Operations Manager Health, Wellness and Fitness Used the software for: 6-12 months ### "Top Tier Email Marketing Tool" September 13, 2024 5.0 Pros How easy it is to stay organized, schedule content, and collaborate with team members. Our \[sensitive content hidden\] has utilized ConvertKit for email campaign management for years and the features just continue to get better and better. It makes it easy to stay updated on metrics with click and open rates, subscriptions, etc. It has played a vital role in lead generation and the continued success of our company. Cons We have had a couple scheduling issues with drip feeds, but I believe they have been resolved. Review Source VR Verified Reviewer Home Inspector Real Estate Used the software for: 6-12 months ### "Great Option for the Solopreneur" April 19, 2019 5.0 I use this service for a relatively small email list I just started, and it works really well for the price. I use the optin forms and email sequences to gain more email subscribers on a regular basis. I also love that I can create really simple and easy to design automation flows between opt-ins and my general email newsletter. This is something I use on a daily basis. Pros I recently switched over to ConvertKit from another service after reading positive reviews. I like their format for sending emails to subscribers so much more than any other platform I've used. The emails are really modern looking and simple, so they're appealing to my audience when I send them. I also like that I can simply reuse my last email and make changes to just the content. It makes sending a weekly email really simple. Another huge benefit to me is that I can segment my subscribers into different groups that allows me to send targeted emails in a more efficient fashion. I also track users who have purchased a product so I don't send them emails about the product they've bought. This software is an all in one, which I really like. Meaning, I am able to create an optin form, email sequence and product download all in one with this software. I love that it keeps everything really organized in this fashion. Cons Some of the ways to organize subscribers are a little confusing to a newbie. You can sort them into segments as well as mark users with tags. I wish it were more clear what each one did at first glance. I also wish there were more options to design the optin forms. They are pretty basic and there isn't a lot of room for creativity, but they are still functional. Review Source VR Verified Reviewer Entrepreneur Internet Used the software for: 1-2 years ### "Use it pretty much everyday" October 29, 2020 5.0 Pros I've tried pretty much every email marketing platform under the sun and for me Convertkit is leagues above the rest, mostly in useability. I'm after software that's simple (most providers make you go through 100 unnecessary steps to send a simple broadcast or set up an automation) but also powerful. Simply because of ease of use and everything just works, it's the best option. Other platforms promise a frustrating future. Cons It is fairly expensive, though they've gotten a free tier now which is great. I wish they had better reporting that wasn't exclusive to the pro option. And their customer support... it used to be good but over the past year or so it's really fallen in the hole. They take ages (as in days per response that may or may not have solved the problem) to get back to you, and instead of getting back to you they have a whole 'triage team' who come back after a few days to say they've recieved it and someone will take care of it. It's really stupid. That could be taken care of by a bot, and they should have hired more support instead of more middle management. It's just weird. Hopefully it's just a phase and they return to what it was. Alternatives considered [ActiveCampaign](https://www.capterra.com/p/79367/ActiveCampaign/)[MailerLite](https://www.capterra.com/p/136603/MailerLite/)[Brevo](https://www.capterra.com/p/132996/brevo/)[GetResponse](https://www.capterra.com/p/153948/GetResponse/)[Mailchimp](https://www.capterra.com/p/110228/MailChimp/) Review Source SM Sham M. Founder Education Management Used the software for: 2+ years ### "ConvertKit is the best email software for competitors!" September 22, 2023 5.0 Pros ConvertKit truly changed my email game. Initially I used convertkit for the automation features, but now we manage all of our emails via convertkit, this includes onboarding, pop ups, registration emails and much more! \[sensitive content hidden\] and his team have killed it with this product and it gets better year on year! Cons I genuinely have nothing bad to say about ConvertKit, having used Mailchimp before, ConvertKit is miles better! Review Source Ismaël Huberson C. Founder Apparel & Fashion Used the software for: 2+ years ### "Convertkit" December 22, 2022 5.0 Pros Convertkit is a powerful email manager and landing page creator. It helps me a lot to automate my tasks. Cons I love working with Convertkit, it is a real asset for my business. Review Source LS Leigh S. Company Director E-Learning Used the software for: Less than 6 months ### "I don't know why people recommend this software - their generous affiliates program perhaps?" July 18, 2020 2.0 I have more problems with convertkit than anything else on my website, the source of all my issues have been convertkit! It's cheap compared to what's out there, but there is a reason for this. I'm now going to infusionsoft, which im sure, my commitment of their monthly priceplan will speak volumes for how poor conertkit has been. Pros It's easy to write emails and develop an email funnel. Cons the implimentation is dire, it's like a beta release all the time. the forms aren't as responsive as they so claim, things look good on their page and then on preview, but when published, you really have to tinker with them to make them work. Their worpdress plugin was prompting 'malware' warnings on my site with Avast, the first time I had to contact their help desk, and they were more concerned about removing me from their daily tasks lists than dealing with the problem. this eventually cleared up, I assume it may have been in Avast's hands, but this problem lasted two weeks in convertkits hands. I then had a list of 5 questions, I recieved a response for one of them by \[SENSITIVE CONTENT HIDDEN\] who I then didn;t reply in a timely manner for (although he contacted me 3 days after my problems were raised!) He then got pushy in the emails for me to deal with the problem immediate - which I couldn't do!! I was available to add things to my website 3 days before his response and had other work commitments to deal with, having just now got back to the website, 5 days after my initial problems, he decided to close the ticket to and I quote 'remove them off his daily tasks lists' I've now raised these exact same questions again to convertkit to seek help, hopefully I won't get an automated response and have to wait another 3 days for a reply to when im busy and told they'll close the ticket again to make themselves look good. Their customer service is diabolical and their software is sub par. Review Source Similar Products Featured ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.