Who Uses This Software?

join.me is the simplest screen sharing & video conferencing solution for your business. Quick to join, use your personal link to start meetings. Great for 1:1 & team collaboration.


Average Ratings

756 Reviews

  • 4.5 / 5
    Overall

  • 4.5 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $10.00/month/user
  • Pricing Details
    billed annually on a per user basis
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
  • Support
    Online
    Business Hours

Vendor Details

  • LogMeIn
  • www.join.me/
  • Founded 2003
  • United States

About join.me

join.me is the fastest and easiest way to connect and collaborate. Anyone can share ideas instantly with screen sharing, audio, video, whiteboard and chat. join.me is a personalized meeting experience where users can personalize participant bubbles, URLs, backgrounds and more!


join.me Features

  • Brainstorming
  • Calendar Management
  • Contact Management
  • Content Management
  • Discussion Boards
  • Document Management
  • Project Management
  • Real Time Editing
  • Task Management
  • Version Control
  • Video Conferencing
  • Action Item Tracking
  • Agenda Management
  • Attendee Management
  • Board Meetings
  • Committee Meetings
  • Internal Meetings
  • Invitation Management
  • Legislative Meetings
  • Materials Management
  • Meeting Preparation Tools
  • Meeting Room Booking
  • Minutes Management
  • Post-Meeting Tools
  • Scheduling
  • Travel Management
  • Voting Management
  • Electronic Hand Raising
  • Mobile Access
  • On-Demand Webcasting
  • Presentation Streaming
  • Presentation Tools
  • Private Chat
  • Real-Time Chat
  • Record & Playback Ability
  • Screen Sharing
  • Two-Way Audio & Video
  • Video Conferencing
  • Alerts/Notifications
  • Customizable Branding
  • Event Management
  • Live Chat
  • Multi hosts
  • On-Demand Webinars
  • Polls/Voting
  • Q & A
  • Reporting/Analytics
  • Screen Sharing
  • Social Media Promotion

join.me Reviews Recently Reviewed!


Not all who us this platform are from the business sector.

Jul 30, 2018
4/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's exciting for our client to come into the 22nd century! Most our client's have never done this. But through Join.Me's virtual platform our client spend money and up without ever meeting anyone from our company face to face.

Cons: 1 - Your ad's.

I pay for your yearly service, not the free version.

I do not like when you advertise your services to my client as the meeting ends. It cheapens my company's importance to a client.

2 - Voice over computer.

This have always been an issue and continues to be. From Safari, Firefox, etc.

When my client tries to download app, the download goes onto their screen. They are on my screen and can't find download. (read to understand in "Overall").

3- Having to explain how to get rid of name bubbles and enlarge screen. You should have immediate that offers this function. Example, "would you like to display name bubbles, YES -or-NO". Would you like you screen enlarged, NO-or-YES". (if YES= option of 50%, 75%,100%)

Overall: 80% of our clients have never experenced this type of online interaction. We introduce a "baby-step" version for their first time with us through a entry portol email. If you want to see what they are seeing here's our company's website. "CandLDesigns.com". Scroll down just a little and click on movie. We pioneered this for the average Joe, and it's talked about constantly in reviews of us. (all 5-star). Thanks, and I hope to see these easly changed "Con's," soon.

Join.Me for the Independent Contractor

Jul 27, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I love being able to create webinars and allow my clients to take control of my screen or they can share their own. I am easily able to get through information by sharing my screen and data with them. It is one of the most convenient & easiest to use resources available to me to stay connected with my clients no matter where they are located.

Cons: 1. Audio issues - if a client wants to call in via their computer, the audio is normally very poor and often they must call in on the phone line instead, because the computer audio tends to have issues like reverberations/echo/feedback.

2. Audio issues - not all parties can hear everyone clearly. I can typically hear everyone just fine, but sometimes 2 callers will not be able to hear each other loud & clear.

3. Google Calendar - I often have to disable and re-enable it to have it show up in my calendar

Overall: Overall, it is a decent program for the investment level, but if the price goes up again this year, I will absolutely switch to another program. It has nearly doubled in price since I first started with them a few years ago. At this time, I would recommend it to other contractors and small businesses, based on current pricing, value for the dollar and ease of use.

A solid basic Conf and Screen sharing tool.

Mar 19, 2019
4/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: This product is easy to use and intuitive enough that inexperienced users can pickup quickly or be coached to connect and it.

It has solid basic control and features to get its job done.

You can share screens and its useful for training and basic support

We do not use this ourselves but it can be used with up to a very large pool of 250 users.

Cons: 1) Screen sharing is limited, especially when compared to other products.

2) Even though it is web-based you still need to DL a local client.

3) As other reviews have stated, it does seem to lag during times when your switching control over the desktop screen shared.

However in testing, this is a limitation of nearly all Conferencing apps I have tried and researched. They tend to run only as well as the wost connection. So while this is actually not directly a fault of this app, it can be seen as a "Con" for those seeking movie-like video conferencing.

Overall: For smaller companies that would like a single tool, and understand you-get-what-you-pay-for, I would recommend this for use as video conference and even as a training and support tool. The Conferencing is overall quite good. For IT you can take advantage of the remote screen share over the web to work with remote users.

Honestly I like this product as a backup conference and screen sharing more than as my primary go-to. This is because we have another product for Conference and another for remote support where we can fully remote control someones workstation.

In my case I have used this multiple times in support cases where a remote user only can get internet and cant even fire VPN to connect in. So I cant use our primary tools, but we could use join.me.

Great Online Meeting Software

Sep 24, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - Excellent quality for screens (relies on Internet connection)

- Allows for presenters to be switched

- Meetings can be locked or open to the public easily

- Offers vanity URLS to simplify joining meetings

- Record online meetings

- In-line chat, control users in meetings (mute, kick-out etc)

- Allows meeting presenter to control other user's computers if they allow it

Cons: - Requires that the full software be installed prior to use if you are trying to control another user's computer (does not take long, but can be difficult for less technical users)

- If Internet is unsteady the software becomes unusable

Overall: I started using Join.me as a simple meeting system for working with remote staff. Quickly I fell in love with and started using it frequently in my daily meetings. I now use it to also train staff for using software and have even started using it to troubleshoot their computers remotely using the ability to control their mouse and keyboard once they have approved it.

The software and service are rock solid, although they do depend on Internet connections. That said, I have only had an issue once over years of using their system. I cannot recommend them enough to other users.

Capterra loader

Finally online meetings done the way you expect them to be

Nov 24, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: This simply works splendidly easy. We were invited to online training sessions via join.me and when I understood that I would have to spend many hours being remotely trained via a screensharing tool I my mood went sour as I remembered occasions of technical difficulties with the products I had known before using join.me. I was absolutely positively surprised. I found the join me invitation in my calendar invitation, clicked it an it worked like a charm. I just typed in my name and was connected to the training agent and my colleague as well. in parts it worked so well (no delay between image and audio transmission) that I sometimes almost forgot that this was an online session. In the beginning we used our phones for Audio but quickly switched to the integrated audio auf join.me after trying it out and finding it just simply amazing. In case I would have to point out one thing which I liked the most I'd say it was the smooth, easy and straight forward way of using it. This simply is a tool which does a dedicated job and does it focused, remains simple to use and worked for us like a charm.

Cons: Switching from phone to integrated audio was a small roadbumb in the overall fantastic user experience. We had to fiddle around a bit and other web applications I had used for playing back sound before the meeting started (actually listening to music via youtubemusic) seemed to interfere (mac osx 10.14.1) while open in another tab. After finding this out and closing all tabs that might mingle with the audio everything went fine.

Overall: Finally there it is. A Solution for online conferences, meetings, trainings you name it that does neither require you to install something which often you just can't) neither is a hassle to set up or join. For me this is the first time I have used a technical solution to do online training with parties outside of our company (that is to say which do not use our internal system) that worked just great. join.me is easy to use, technically solid and simple to use in a way that does get anyone (even the it adverse people) on board.

Capterra loader

Good Video Conferencing Tool, But Not The Best

Jan 14, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Join.me does make it easy to schedule conference calls with my own custom URL and phone conference ID. We currently use the paid version at our office, and thought it was a good introduction into video conferencing.

Cons: My biggest complaint was that the transition for screen sharing was always rough. I would have clients that would start in a web browser, try to share their screen, download the app, need to enter in new information and then we could finally get to the screenshare. This process would take a long time (likely due to download time, which isn't the software's fault) and would break up the flow of the call.

Having join.me advertise to our clients was something we didn't like either, plus we did have a few connection issues.

Overall: Overall, join.me will help you set up meetings and screenshares with clients pretty easily. Since we've just needed an easy Google Calendar integration that will provide a conference number and easy screen share abilities, we've just all switched to using Google Hangouts and have had much more success using their tools.

Great for screen to screen training!

Jan 16, 2019
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I really liked the function of the screen to screen sharing option along with mouse control no limited to only one of us. both parties in the chat can use it. this made my life so much easier when i was training my new employees for orientation and training regarding softwares we use or reviewing documents and forms together. a lot of my employees were more of a visual so handing them a manual didn't cut it for them as to when i can speak and show them what i'm talking about over a screen to screen conference call & if we don't have a mic on our computer there's also the chat option so made it helpful, or we just call over the phone as we review over the computer.

Cons: it was a bit harder to install for my older employees since they weren't as tech savy, they always had a problem sharing their screen on their side of the computer, i think it was an installation or start up program. i kept running into this issue.

Overall: it was an extremely helpful tool that saved me a lot of time training my new hires, instead of needing them to come in person to my office and having them sit right next to me going over things was tough because i had cramp space, after using join.me i can schedule multi people throughout the day have all my docs ready and programs opened and just review it with them- my employees also really liked this because they were able to train at the comfort of their own home, especially mostly they're in field. so orientation and training was crucial cause after that they don't work in office, so being able to utilize our software was important and they learn all that during the join.me session i'd schedule with them. haven't failed me once :)

Capterra loader

Great Internet Calling, Conferencing and Screen-Sharing Program

Nov 27, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: My company uses Join.Me frequently , whether it's our sales team reaching out to clients or a remote session between myself and an off-site controller. It's a very fast and reliable program that's easy to use in the office or while travelling, as Join.me has the capabilities to initiate meetings from your smartphone, tablet, or laptop. Join.Me allows you to record and document conferences, then share them to people with busier schedules and were unable to make it. The pricing structure is great, no matter your budget, especially considering the amount of features you get: screen-sharing, file transfer, standalone audio, mobile apps, internet talking, multiple meeting participants, and good cloud storage sizes, to name a few. (Storage size and the number of meeting participants will vary according to your specific price plan.) Join.Me's customer service is very reliable and top-notch. I'm confident that my company will never be out of the loop or out of touch with clients, both domestic and international.

Cons: My company uses the Pro level of Join.Me, and while it's decent, sometimes, I do wish we got a little more than 5 GB of storage...just for peace of mind.

Overall: I've had a great experience with Join.Me overall. I love how easy it is to set up calls.

Simple, easy to use conferencing software.

Apr 09, 2019
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Of all the popular conferencing software available such as GoToMeeting, Bluejeans from Adobe, and Zoom, in my experience, join.me is the easiest to use. The interface is simple and easy to navigate, especially when you're screen sharing and giving presenter roles to another user is . We use the Pro edition which allows you to invite 50 participants and 10 webcam streams, but I've never had more than 10 callers on a line. I've never had any complaints over voice quality. I also like how you're able to personalize and rename your conference room, e.g. join.me/yourname. This makes it easy when trying to coordinate large calls.

Cons: Although this is reasonably priced, there are free conferencing tools available like Google Hangouts which allow you to invite up to 150 participants and up to 25 video calls.

Overall: Even though Hangouts conferencing is free, most of our users prefer join.me because of how simple it is to use.

Capterra loader

Simple screen sharing software that just works!

Apr 11, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The best thing about join.me is that it's simple. Not only is it very easy to install and setup, but it is also very easy for users to join a screen share on any device with just a link. Even the most non-tech savvy people will be able to figure it out.

Cons: It can get a little pricey on a subscription. Also, every time after I finish a screen share session, join.me asks if I have 5 seconds to upgrade to a new version. That's fine, but why does it do that EVERY single time? I suspect that even when I do click upgrade and it restarts the program, the updates are not going through properly. It's difficult to believe that there would be an update multiple times a day, every day of the week. If that really is the case, their development team must be on top of things!

Overall: As a software salesperson, I use join.me on a daily basis to allow multiple people to see my screen as I perform product demonstrations. It's easy to use, and I can set up a screen share in a matter of seconds which cuts down on the prep time needed for demonstrations and lightens my workload. Overall, a great piece of software.

Join Me has been great for collaborating on our development projects with remote teams.

Nov 19, 2017
4/5
Overall

3 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We love that we can pull together people from many locations and do design reviews and development demonstrations, as well as record the sessions for future use. Video recordings are generated quickly and easy to share. Audio and video quality are very good.

Cons: The login process can be complicated and take several attempts due to the captcha tech in place. Also, sometimes audio quality can have too many digital dropouts when too many people are on the call. This is rare, but it does happen. Guest users have to download the app before they can share their screens which can be a meeting disruption and complicated for that user.

Overall: The greatest benefit we get from this software is the feeling that our team is not separated by location. We can easily get everyone together and hear / see everyone on the project. Most of all, we can go back and reference old recordings when needed.

I used this software to remotely connect to internal and external customers machines to assist them

Jun 26, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's a great app that offers users a free version without many restrictions. Ease of use and quick connectivity between users. Sharing your screen is very easy and works well when presenting to large crowds either in front of them or remotely. It's very easy to schedule meetings. The quality on the phone app is amazing! It's seamless when taking control of another users machine to troubleshoot problems.

Cons: It can be a little pricey for a small business or a start up company. For less skilled users the interface can be hard to use at first. Video can be choppy when using your mobile device or if your internet connect isn't very fast. Some average computer users complain that it's a little difficult to join meetings for the first time.

Overall: It makes troubleshooting customers problems a whole lot easier than telling them what to do. With join.me I can have them share their screen with me and I can take over the mouse and fix the issue. It also makes group presentations easy and seamless with my service team.

Capterra loader

Perfect for one-off demos

Nov 14, 2018
5/5
Overall

5 / 5
Ease of Use

3 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The best feature of join.me is the easy setup and quick meeting initiation. You open the app, pick a screen to share, and copy the generated link/email it to your client. We have used this throughout our office to conduct one on one live demos with our prospective customers and it's worked great. I love that my prospects can simply click a short url and join the meeting--no software to download or finagle.

Cons: If you need multiple people in on the meeting, this isn't the best software. It's challenging to juggle multiple people, and you can't hand off presentation easily or interact via chat. This is definitely not a good choice for webinars; there aren't great controls to mute/chat/interact with others.

Overall: We use join.me to accomplish a simple but powerful task: One on one demos. This has been our greatest asset in driving and closing new sales. It's been reliable and never dropped a meeting or been broken. Plus it's a lightweight app; you don't need to manage heavy settings or go through lengthy setups.

Join.Me Experience from start to finish

Jul 27, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I love the Join.Me application. I have used others in the past: Zoom, GoToMeeting, etc. I found Join.Me to the easiest to use from a manager/presenter stand point. I love that I can schedule meetings in the future from the site which will remind me on my phone. I also added the Join.Me extension in Google Chrome so it will interact with my GMAIL Calendar. The recording feature is a BIG time saver and has limited my liability with clients because everything is recorded. It has saved me several times.

Cons: I wish it had a way to transcribe the audio conversation like GoTo Meeting has. I have had some issues every so often with the audio being a little choppy

Overall: My team at my firm was using their own individual services to present and we have since switched to ALL use Join.me since it is so easy.

Screen sharing for the rest of us

Nov 01, 2018
4/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I've been using Join.me for years now, and I still love it. Whether I need to teach a virtual WP session one-on-one or share my screen with a client to review Google Analytics results, I know that Join.me will be easy for them to use, will work across multiple platforms (Linux/chrombook, Mac, PC). And for basic sharing it's free.

When you go to site, you simply select whether you're sharing your screen or joining someone on another screen. If you're sharing you're screen, you'll be given a sharing "code" - provide this to the other party (parties) and direct them to the site (join.me - that's the URL). They will select the option to join a meeting and simply enter the code you've provided.

That's it. It's that simple.

If you're running meetings, or need more professional features, they have three tiers of paid service to choose from depending on your needs.

Cons: On rare occassions, the service will drop - doesn't happen often but when it does it's a bit of pain - and you'll know it's the service because everything else on your computer will be working fine.

Does what it says it does

Jul 30, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I've been using Join.Me for about 3 years now. It's a very effective way to share my desktop with clients when reviewing a design or trying to zero in on a visual solution.

Cons: I don't like that I can't see what the user sees when they first attempt to come to the meeting. I've had several people assume that the stock image Join.me uses are pictures of something relevant to me. For instance "Oh, is that your dog?" and I have no idea what they're seeing. Really, Join.me needs to loose the objective images and go to something abstract -- that or let ME choose what image gets displayed.

Overall: I use Join.me to share my desktop with client for the purposes of reviewing designs and illustrations. It's good for that. I don't use any of the voice functionality. I occasionally use the pointer and highlighter. I do find it frustrating when I need the user to share their desktop with me. I assumed that the process is easy to do but I don't have a way to see what they may be confused by. It would be nice if Join.me would provide me with some instructions with visuals that tell me what the user is seeing, that way I could perhaps help them through the steps. Otherwise, I'm blind and have had to give up on sharing in the past.

Capterra loader

Best we have used

Jan 31, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We have tried a number of different screen share options, and join.me is the simplest and most reliable we have found. It's very easy to use and is incredibly stable (unlike some of their competitors - e.g. UberConference). It is also very fairly priced (below market compared to WebEx, etc). Additionally, I appreciate that you can set your own conference number, and are not required to use their conference line (as we have a separate service for that). Would recommend.

Cons: The only real downside is that we have one conference room in our office that has a chromebook and we cannot use join.me on it... a small issue that probably does not apply to most, but worth noting.

Capterra loader

Great screen sharing software

Nov 24, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Love the ease os screen sharing! We use this everyday to do product walk throughs with our customers. Love that we are able to use this with our international customers as well, makes it so we can use one product for both international and US customers.

Cons: if there are multiple people wanting to do the product walk through and they are not in the same room to receive the code or be on the phone together, it's not the best product for that. There is also a little bit of confusion sometimes on the log in process. We get a lot of customers not sure if they are supposed to download something before they can type in the code, but overall a great everyday product.

Quick screen share or scheduled meeting, it does it all

Nov 15, 2018
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 9.0/10 Not
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Pros: Is it weird to say that I love a screen-sharing tool? My experience with join.me has been nothing short of stellar. With join.me, the process of sharing my screen quickly is as easy as reading off a URL or sending someone a link. With a visit to that URL, the other people are in and see exactly what I want to share. Choosing windows or screens to share is simple and intuitive as well, even with multiple monitors, so I'm confident that people can see only what I want to show them and not my inbox or text messages. The call quality and sharing quality is good, too (but of course any screen sharing tool will be bandwidth- and connection-dependent).

Cons: My least favorite thing is that anyone who wants to share a screen in a join.mehas to download software to do it. This is true of pretty much any of the leading tools, but it is a pain point, particularly when you want to troubleshoot something with someone, or when someone who isn't used to presenting is supposed to present.

Capterra loader

Video Conferencing Simplified With join.me

Feb 20, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The simplest online conference tool to handle meetings. It's simple and easy to use. I have used join.me for both business and personal use because of the ease of using this program. You can record the meeting for later use which is a real benefit.

Cons: The software sometimes tries to force the connection instead of waiting for the connection to stabilize. Aside from this we have had no real problems or complaints.

Overall: The free version of this product is something any business should try so they can see the benefits of this product for stress free worldwide communication. It is easy to transition to the full version from there. The ability to connect with both audio and video with a very good and clear quality is an asset. There is no garbled communication as can be found on other similar products. Just connect through a standard web browser and meetings are easy to host. You are able to share screens for discussion and analysis. Level of technical ability is removed, there is no complicated process, no signing up for anything, just use join.me and effective communication is at your fingertips.

join.me useful for support sessions

Apr 09, 2019
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy to provide users either manually or through an email with the link to join a hosted join.me session.

It is important and useful to switch the presenter so that the user is displaying their screen for support purposes. Join.me is useful when a user either does not have Teamviewer installed or does not want Teamviewer to be installed on their PC. I would also consider using Splashtop as an alternative if the remote PC is one of the registered PC's to my Splashtop remote account. It is all a matter of cost as to which remote access software I use and how often I need to connect to the remote PC for support.

Cons: Unlike Teamviewer, the screen goes dark when a remote user system prompt to accept permissions and/or authorization to proceed displays. I as the support rep assisting the user have to guess that this has occurred, ask the user what is displaying on the screen, and manually ask them to respond to the prompt to proceed. Teamviewer, although much more expensive when using a paid license does not have any such limitations

Overall: Remote PC support upon request using a lower cost solution that LogmeIn or Teamviewer.

Host meetings quickly and easily

Jan 10, 2017
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and quick connectivity.

Cons: No issues so far.

Overall: We have been using join.me for 18 months and it has become a part of every meeting in our company. We even use it in the conference room instead of hooking up the projector. Using join.me has helped us reduce our meetings by an average of 8 minutes per meeting. This may not seem like much but considering we average 4 meetings a day for various departments, this starts to add up to significant time savings.

Join.me is easy to use, we frequently host meetings that include people outside our company and they can easily join our meeting and we can even pass to them to host as needed. Simple and easy to use tools make this a great addition for our company. About 25% of our employees work remotely or travel frequently and join.me has been a huge improvement over our prior web meeting service for those team members.

Recommendations to other buyers: Take advantage of all the tools they offer, it will make a difference for you.

Join.Me--Great for Screen Sharing!

Jul 27, 2018
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
Likely
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Pros: Screen sharing sessions are critical to my line of work. Join.Me makes the process simple and straightforward for all. I like having Join.Me integrated with my calendar, as well as having a dedicated URL with my company name. Additionally, I have international calls from time-to-time. I truly appreciate that Join.Me offers international dial-in numbers for geographies all over the globe.

Cons: It seems there is a new version of the software nearly every time I log-in and I am always being prompted to install the newest version. This may be operator error, but I find it clunky that I cannot click the link in email invitation that I generated to activate my host status in the meeting. To ensure that I am the host, I need to click on the application saved on my computer.

Overall: Overall, Join.Me has been a huge asset for me and my team. It is easy to use for both the host and for meeting participants, no matter where the individuals sit around the world.

Super simple screensharing when you just need to get things done

Feb 21, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: You launch the app on your computer, generate a one time code, share it with your viewers, and within 30 seconds everyone is seeing what you're seeing, without the bulk or lag of other screensharing options which usually come as features within video conferencing tools.

Cons: Using join.me for a full conference call solution is cumbersome. The screenshare function works best and is where the software really shines. Adding the options for dial-ins and facilitating video and audio with the same tool is an awkward experience that we've seen cause more problems in practice than its worth as less technical users don't quite "get it", which leads to more time trying to get the tech working than you spend actually communicating with your participants.

Overall: We've seen join.me work best when you're already talking to someone using a different medium (whether that's a simple phone call or a video conferencing solution). It's extremely lightweight, loads in a user's browser without the viewer needing to download any special software and just works. It's great for impromptu screensharing, where its just easier to show than to explain. If you're on a pitch, a demo, or a support call and you need the person you're speaking with to immediately see what you're seeing to make your point clear, then, launching join.me and reading out the session code so they can join you is bar none the easiest way to accomplish your goal.

Capterra loader

It works great, wish it wasn't so expensive. Better deal than anything else though.

Dec 13, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is quick and easy to get a client to join you in a meeting, you just send them to a link that you can keep the same for every meeting. It also works fast. I tried just using skype but it was SUPER slow for screen share. After that I realized why we use join.me. The recording feature is great if you use it a lot.

Cons: I wish the monthly plan was more like per month. It works great though so it's actually a great deal, it's just not worth it if you don't use the recording or other premium features much. The free version is great though.

Overall: You can share your screen super easily. Great for any sales calls or meeting with clients. Super easy for people to join. We did remote trainings sometimes and we loved how we could record the sessions for people who missed.

Great tool for hosting meetings

Jul 11, 2017
5/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - Easy to collaborate with clients/vendors that are not in the same place

- Screenshare capability which is superior to Hangouts/Skype

- Clear, glitch-free conversations

- Easy to make someone else a presenter

Cons: - Screen zooms in and out with a slight touch (too sensitive)

- Option to connect through phone/website is a bit confusing. Sometimes a user connects using both and the entire call gets disrupted

- Have to download an additional software to be able to present

Overall: Easy to get on calls and hold conference meetings with users from different parts of the country. I'd recommend it over Zoom.

Capterra loader

Best free screen sharing solution

Dec 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Over the years I've used GoToMeeting extensively, Screenleap somewhat and my new go-to, Join.me. There are three things I love about Join.me. 1: It has always worked flawlessly for me. 2. The free version meets my requirements, so the price is awesome! 3. It is super simple to use. When I was using GoToMeeting regularly, I found myself having to talk my audience through how to see my screen. I haven't had to do that with Join.me, so two thumbs up.

Cons: It's not a limitation specific to Join.me, but it would be nice to effectively be able to share a video over a screen sharing session.

Overall: I use Join.me to demo software, dashboards, and prior work with potential clients, as well as keeping current clients up to date. I used to pay for GoToMeeting, and would send recorded meetings to prospects/clients. I found they never reviewed or needed the recordings, so "downgraded" to the free version of Join.us. For me, it has been a flawless solution for my needs.

Capterra loader

Conference and remote support on the fly

Oct 03, 2018
4/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Extremely
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Pros: The best thing about Join.Me is the ability to remotely connect for conferences as well as remote support without needing to configure anything. Being able to generate a meeting and invite anyone regardless of the hardware they're connecting with makes for an extremely efficient and powerful troubleshooting and collaboration tool.

Cons: I've occasionally ran into issues with the web app loading properly across browsers, but this hasn't occurred in quite some time, so it's likely an issue that's already been repaired.

So quick to use

Feb 14, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Last second conference calls or video sharing, this is perfect. I've literally had times I needed to do something quickly and I didn't want to have to set anything up, so this is a default in my mind.

And it's very fast to get it running.

As well as making it very simple for my clients, so it's not a clunky setup.

There's no lag ... it's quick and easy to use.

Makes sense to everyone I share a screen with or give them control.

One of the better options out there and now that they've been around for a long time, there's a lot of confidence knowing that you'll get what you expect.

It'll work without the risk of goof ups.

Cons: It's not the most robust piece of software.

I could have an integration with FB somehow which would be nice for quick, seamless flow.

It's plain looking so doesn't feel 'special' ... but it's still one of the best and a default option to utilize.

Capterra loader

Join.me is all you need for conferences and staying connected

Jul 10, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Join.me is so easy to use, I can't believe it's not the only solution. I have used others, like GoTo, but Join.me is so simple. I can do video or just conference calls. I can share my screen or take over anothers screen. I can draw on the screen if needed to explain my point. Scheduling a meeting takes seconds or I can have someone join a call in seconds by sending them a personal link. There is also a web version and desktop version. I cannot say enough good things about Join.me and I will never go back to GoTo.

Cons: The only thing I would like to see, and perhaps they have this ability and I don't know about it, is to be able to schedule and send ONLY the call in info. Sometimes my clients get confused when an email invite is sent and has video instructions.

Overall: Conference calls, video chats, and communicating with remote co-workers and clients has never been easier.

Easiest Screen Sharing Tool

Jul 27, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
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Pros: Join.me is the easiest screen sharing tool. . Quick connections, full screen view for participants and static conference line numbers if you want to connect by phone. The Outlook Plug in is a must and makes it super simple to send a quick request for a screen sharing meeting.

Cons: Lacks some of the tolls of Go To Meeting (recording options etc.) but for the price you cannot beat it.

Overall: Would highly recommend this for Business Developers, Customer Service and technology team members that need to quickly and easily conduct screen sharing meetings

Capterra loader

Join.me - the inexpensive way to perform screen shares

Nov 07, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We use this service daily to perform screen shares with clients to obtain their email contacts. The service is easy to use, easy to connect, and offers great security.

Cons: The invites received are confusing. Many times a person does not know what # to call or that they have to both click the link to view our screen as well as call to hear audio.

Overall: Great platform to do screen shares with clients. This allows us literally to act as if we were at their location accessing their computer. Most users of our product have limited tech skills so this is our solution.

Capterra loader

Simple and Powerful

Sep 11, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We have used join.me for many years and have always found it to be straightforward to use, easy to access, and simple to use. The interface is very low profile, and I have preferred it over GoToMeeting and WebEx, which both seem to be much bulkier. Join.me is lightweight and quick to access. It also just works... my clients have never had any issues in linking to it quickly and rarely have we run into any issues with firewalls or other restrictions. We have had other screen sharing software come bundled in other products we have bought, but we have always preferred join.me and will continue to use it going forward.

Cons: I really have little to say that is negative about this product.

Overall: Join.me is really inexpensive for the features it provides. It is easy to share my screen, share control, and switch presenters. It has saved us thousands over other products.

Could be so much more

Aug 02, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support

3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I love that you can record the call/video. And that you can give control of your computer to clients. That's a great feature. And I love that I can run it on Chrome. Some of the others are IE only.

Cons: It's querky. Sometimes the prescheduled meeting starts, sometimes it doesn't. And the strangest part is even if you only have one seat, you can log on for a demo and somehow your clients go to "another" account with the exact name as yours. Customer service is a joke. I've written numerous times with no reply.

Overall: For the most part it's a pretty good program. It does have a serious "lag" on both voice and mouse. I renewed for another year because I could not find another program that had the features I needed.

Capterra loader

Easy to use and navigate

Aug 01, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I am still learning more about the various things I can do while dealing with a customer online. The capability to alter pens with ease, develop shapes, draw, and emphasize makes my task a lot easier. Due to the fact that he or she understands that duplicating exactly what I describe is not as required as it was in the past, the capability to tape the session makes it more affordable for my customer.

Cons: When the private finalizing up with the conference presently has an account, I do not like the fact that it requires you to establish an account to host a conference. It used to let you use it without an account the initial time, which was excellent.

Nice voice conferencing tool

Jan 30, 2019
5/5
Overall

5 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: * Easy to use

* No setup required, you can use a web version

* Allows recording

* Good voice quality

Cons: * It doesn't allow to record meetings that you don't host. Looks like it is a feature of all voice conferencing tools though, probably some legal limitation.

Overall: In our company we used join.me as a voice conferencing and I was quite happy with it. It allows you to start the meeting, join existing meetings without installing the software using a web version, share your screen, record the conversation (with some limitations though), with good voice quality, and practically that's all I needed. Now we switched to zoom, it allows much more, but I don't need that much more, join.me already allowed me all I needed. So if you need something simple but good, try join.me

Great software for remote conferences.

Mar 07, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Join.Me is very much like the rest of similar products but with a better design and a little better performance. Switching from GoToMeeting to Join.Me was painless and our customers seem to enjoy it. Simple to download for the end user.

Cons: Video chat can be choppy at times and gets worse with the more attendees you have on the call. People seem to drop off and have to log back in.

Overall: Easier to use than other comparable products. Has a catchy music selection while waiting to start meetings. Nice touch!

Join.Me is a cost effective conference line!

Aug 19, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

2 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: My team has been using Join.Me for a couple of years now. It is fairly straightforward and easy to set up. I tend to use it often for screen sharing purposes. We use it for most of our team calls as a good chunk of my co-workers are remote workers so it helps to keep the team connected. We do a lot of calls internationally, so it saves us a lot of money so that everyone does not need an international calling plan. From what I saw, it seems to be cheaper than other options out there.

Cons: We have had points where the calls seems very faint. I have had poor experiences using support and they are constantly changing up our account managers. I am bounced around to find someone to talk to!

Overall: Join.Me works pretty well most of the time, but my difficulty is when I need to contact their support team. I don't see my team switching to anything else.

Mostly Works Well and Easy to Use

Jul 30, 2018
4/5
Overall

4 / 5
Ease of Use

5 / 5
Features & Functionality

3 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: It is generally easy to work with and intuitive. Most people we invite to meetings are able to connect without issues. Audio is very good. Easy to record sessions.

Cons: We have had issues recently with others unable to join meetings. Transferring the presenter role is somewhat cumbersome. There are less expensive alternatives.

Overall: We originally selected join.me because the screen frame speed was faster than other options and did a good job of showing our programs in demos. Others have caught up since.

Join.me is great for screen presentations when I am troubleshooting issues!

Nov 16, 2017
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Sometimes you get those calls where someone has an issue and...well, they just cannot explain it well. So with join.me...I can see what they're looking at and everything becomes much clearer. And easier to fix!

Cons: Sometimes the join.me meetings can be a little difficult to join for the average computer user. Personally I haven't had problems with it, but occasionally users I'm working with have had trouble getting into my meetings.

Overall: Complex computer situations just became a lot simpler!

Join.me allows for easy virtual meetings in today's dynamic world

Nov 24, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I like how easy it is to use for our team members and clients, both outside and within the organization.

Join.me is not only easy to use but is feature rich.

Screensharing, taking control of another's screen, video chatting, and recording sessions are all done at the push of a button.

Cons: Sometimes when using the browser only feature there have been glitches where the screen with need to be reloaded. But above all the pros vastly exceed the cons.

Overall: join.me is a staple in my toolbox. As a project manager I rely heavily on being able to communicate and hold meetings virtually with clients in several time Zones. Join.me has made this very easy for us to do.

My experience

Jul 27, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

2 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
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Pros: Easy to use, pro version allows to share my screen with multiple users at once

Cons: Hsd a conflict with screen resolution and use. Wasted ALOT of my time diagnosing. Now I need to be using a much lower resolution than my machine is capable of. Also, there was a windows update that rendered join me useless a few weeks ago. Had to use my IT support team to resolve. I rely on join me and get frustrated when it doesn't work. It also costs me money in lost productivity.

Great tool but there are more cost effective options

Mar 06, 2019
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Join.me makes video conferencing and screen sharing very easy. We've used it as an internal tool for team meetings and as a tool to facilitate meetings with clients and prospects as well. It has a lot of different functions and features which make it a great, professional tool.

Cons: The pricing is a bit high considering there are cheaper (or even free) tools that have similar features. Join.me is certainly designed nicely and has some good features for businesses, but for small teams or people who don't need this resource very often, the pricing isn't worth the usage.

Overall: Overall, we like this software and continue to use it. However, we would not recommend join.me for teams or individuals who would only use it infrequently due to the pricing. For frequent users, it's definitely worth the cost, and it looks and feels very professional and highly functional.

JoinMe Review

Aug 14, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is un-cluttered, unlike other online meeting tools. I deal with the elderly and they need the user interface to be very simple, and that is why I chose Join Me. GoToMeeting and other providers clutter the user experience with chat windows, complicated audio instructions and an intimidating theme. Too much to absorb by the client.

Cons: 1. If the user on the client side is using a tablet, JoinMe requires an app to be downloaded rather than just using Safari.

2. Once user on client side connects, they are faced with the photo option. Again, the elderly tend to get confused by this.

3. Once I log out on the host side, it does not always log me out. Although it appears as though I have logged out, once I launch the program again, I see that I am already logged in. This leads me to believe that the program is always running in the background, even when I am not using it.

Overall: Overall, I enjoy the program with its ease of use on both the client and host side.

Capterra loader

Very good meeting/webinar software you'd enjoy

Oct 16, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
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Pros: First time I used this software, I initially thought it would be a crap before I tried it out. But honestly, it's worth using because of its great feature of establishing an end-to-end meeting or webinar with clients or students or whichever audience you are presenting to. Obviously, this software runs with the internet to function properly but regardless of your internet speed, it feels like you're on a local network. It gives the creator of the webinar/conference/meeting the ability to send an invitation url to participants, mute any participant/member in the meeting conversation, disable a member, share computer screen and control computer screen. Join.me made all these easy to achieve. I also would say, the software is generally easy to understand it's navigation and general use.

Cons: I really don't like when voices of the video breaks, although this happened once for, me it's not encouraging. Also, a first time join.me user always finds it difficult to easily join a meeting.

Overall: Great help to communicate with my students.

It allows me to get things done quickly and remotely by.

JOIN.ME

Nov 02, 2018
5/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
Likely
Extremely
Likely

Pros: Join.Me is a great tool in my line of work. You can start a meeting to view or log on to your clients PC. I like this as it makes life much easier than saying look at the bottom right corner of your screen and then come to find out the client is not even on the right screen.

Cons: I cannot think of anything about this software that does not work for me.

Overall: I work in customer support for a software company and find Join.Me very helpful in doing my job.

Capterra loader

Join me is one heck of an experience, and the tunes get me every time.

May 18, 2018
5/5
Overall

4 / 5
Ease of Use

3 / 5
Features & Functionality

4 / 5
Customer Support

Pros: The music is hilarious, whatever person came up with the hold tunes is brilliant and we get a good kick out of them. The software serves it's purpose of talking with people for conference calls, and it makes it easy to call in and hang up. Sharing your screen, giving others access to control your screen etc. It's all good stuff.

Cons: The videos lag. Also, we recently switched to Zoom and they provide you with the ability to soften your facial features (I know, I'm a princess). But when working from home this feature comes in super handy for the female (and I'm sure male) population.

Overall: Join.me serves it's purpose for company calls. You have the ability to share your screen, take control of someones screen, record calls, it's like they thought of everything! :)

Capterra loader

Is a simple meeting software that makes meeting with customers easy

Mar 07, 2018
4/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
Likely
Extremely
Likely

Pros: I like that you can send an invite through the desktop app or the integration into outlook to your meeting attendees and it provides them with phone numbers for all areas that would be needed. The actual meeting with your attendees is smooth and if you have a powerful network connection then you are going to have a great meeting. Easy to start, use and end.

Cons: Noticed lately that the more attendees you have in a meeting the more static and performance issues some of the attendees experience during the meeting. Hopefully this gets fixed but is doable for now.

Capterra loader

my left hand

Jul 30, 2018
5/5
Overall

4 / 5
Ease of Use

4 / 5
Features & Functionality

3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
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Pros: I run my own consulting business and Join Me is like my right hand. It allows me to be in person with my clients all over the country, showing them valuable insights and data points to help them run their business. It is very reliable - up time is extremely important to me.

Cons: My clients initially have trouble figuring out how to log in.

Overall: I can provide more value to my clients in my consulting services through Join.Me.

Capterra loader

A good choice

Dec 08, 2018
4/5
Overall

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support
Likelihood to Recommend: 5.0/10 Not
Likely
Extremely
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Pros: I use this product only for voice conference and to present my screen for trainings and demos. Occasionally, I'll record my sessions and that is really easy. So, I like that it's easy to launch on my end and that the people calling in don't have to download anything and can participate via web browser.

Cons: About a year ago, for a couple weeks I dealt with a bug that prohibited me from launching the application. It would hang forever. Customer service was awesome and responded right away every time (via web chat), but I had to uninstall and reinstall about 5 times before they fixed the bug for good. I haven't had a problem since.

Overall: Overall, this product delivers on the basic and most necessary functions. I know there are other options, but I haven't had any reason to switch.