LogMeIn

join.me

4.5 / 5 352 reviews

Who Uses This Software?

join.me is the simplest screen sharing & video conferencing solution for your small business. Quick to join, use your personal URL to start meetings. Great for 1:1 & team collaboration.


Average Ratings

352 Reviews
  • 4.5 / 5
    Overall
  • 4.5 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    $10.00/month/user
    See pricing details
  • Pricing Details
    billed annually on a per user basis
  • Free Version
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
  • Support
    Online
    24/7 (Live Rep)

Vendor Details

  • LogMeIn
  • www.join.me/
  • Founded 2003
  • United States

About join.me

join.me is the fastest and easiest way to connect and collaborate. Anyone can share ideas instantly with screen sharing, audio, video, whiteboard and chat. join.me is a personalized meeting experience where users can personalize participant bubbles, URLs, backgrounds and more!


join.me Features

  • Audio / Video Conferencing
  • Brainstorming
  • Chat / Messaging
  • Contact Management
  • Content Management
  • Cooperative Writing
  • Discussion Boards
  • Document Management
  • Group Calendars
  • Project Management
  • Synchronous Editing
  • Task Management
  • Version Control
  • Application Sharing
  • Chat / Messaging
  • Electronic Hand Raising
  • On-Demand Webcasting
  • Presentation Streaming
  • Private Text Chat
  • Record & Playback Ability
  • Two-Way Audio & Video
  • Video Streaming
  • Whiteboard
  • Attendee Management
  • Email Marketing
  • Live Chat
  • Multi-Presenter
  • On-Demand Webinars
  • Online Payments
  • Polls / Voting
  • Q & A
  • Reminders
  • Screen Sharing
  • Social Sharing

join.me Reviews Recently Reviewed!


Not all who us this platform are from the business sector.

Jul 30, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It's exciting for our client to come into the 22nd century! Most our client's have never done this. But through Join.Me's virtual platform our client spend money and up without ever meeting anyone from our company face to face.

Cons: 1 ¿ Your ad¿s.
I pay for your yearly service, not the free version.
I do not like when you advertise your services to my client as the meeting ends. It cheapens my company¿s importance to a client.
2 ¿ Voice over computer.
This have always been an issue and continues to be. From Safari, Firefox, etc.
When my client tries to download app, the download goes onto their screen. They are on my screen and can¿t find download. (read to understand in ¿Overall¿).
3- Having to explain how to get rid of name bubbles and enlarge screen. You should have immediate that offers this function. Example, ¿would you like to display name bubbles, YES -or-NO¿. Would you like you screen enlarged, NO-or-YES¿. (if YES= option of 50%, 75%,100%)

Overall: 80% of our clients have never experenced this type of online interaction. We introduce a "baby-step" version for their first time with us through a entry portol email. If you want to see what they are seeing here's our company's website. "CandLDesigns.com". Scroll down just a little and click on movie. We pioneered this for the average Joe, and it's talked about constantly in reviews of us. (all 5-star). Thanks, and I hope to see these easly changed "Con's," soon.

Join.Me for the Independent Contractor

Jul 27, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I love being able to create webinars and allow my clients to take control of my screen or they can share their own. I am easily able to get through information by sharing my screen and data with them. It is one of the most convenient & easiest to use resources available to me to stay connected with my clients no matter where they are located.

Cons: 1. Audio issues - if a client wants to call in via their computer, the audio is normally very poor and often they must call in on the phone line instead, because the computer audio tends to have issues like reverberations/echo/feedback.
2. Audio issues - not all parties can hear everyone clearly. I can typically hear everyone just fine, but sometimes 2 callers will not be able to hear each other loud & clear.
3. Google Calendar - I often have to disable and re-enable it to have it show up in my calendar

Overall: Overall, it is a decent program for the investment level, but if the price goes up again this year, I will absolutely switch to another program. It has nearly doubled in price since I first started with them a few years ago. At this time, I would recommend it to other contractors and small businesses, based on current pricing, value for the dollar and ease of use.

Unfortunately we Joined.NoOne

Jun 15, 2018
1/5
Overall
1 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Extremely
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Pros: Join.Me is a video and audio conference calling platform that is very similar to its popular alternatives, such as GoToWebinar and Zoom.us. Unfortunately I don't have many great things to say about this product.

Cons: Our company decided to test out Join.Me because it was less expensive than many of the alternatives in the market. We were not satisfied for a number of reasons. While everything seemed to work great when we were enrolled in the free trial, once it was over it was a different story. We had a very poor connection when making calls (every time we used if for audio conferencing) and the video and screen sharing features would always freeze up (we experimented to make sure the connection wasn¿t on our side). We were never able to successfully use this product without having to logout and restart the meeting, which does not look too well when you are trying to demo or win business... For this reason, we had to purchase an additional license with GoToMeeting, and because we had to wait out until our subscription with Zoom ended at the end of the year we ended up paying a hefty price for conferencing. Customer service did not seem as interested in our needs, as they were often vague and not quick to respond when we were experiencing problems, especially once the free trial had ended. With all this being said, I would like to mention we bought our Zoom subscription in 2016-2017 so hopefully they have made great progress since then. ¿¿¿¿

Join Me has been great for collaborating on our development projects with remote teams.

Nov 19, 2017
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: We love that we can pull together people from many locations and do design reviews and development demonstrations, as well as record the sessions for future use. Video recordings are generated quickly and easy to share. Audio and video quality are very good.

Cons: The login process can be complicated and take several attempts due to the captcha tech in place. Also, sometimes audio quality can have too many digital dropouts when too many people are on the call. This is rare, but it does happen. Guest users have to download the app before they can share their screens which can be a meeting disruption and complicated for that user.

Overall: The greatest benefit we get from this software is the feeling that our team is not separated by location. We can easily get everyone together and hear / see everyone on the project. Most of all, we can go back and reference old recordings when needed.

I used this software to remotely connect to internal and external customers machines to assist them

Jun 26, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's a great app that offers users a free version without many restrictions. Ease of use and quick connectivity between users. Sharing your screen is very easy and works well when presenting to large crowds either in front of them or remotely. It's very easy to schedule meetings. The quality on the phone app is amazing! It's seamless when taking control of another users machine to troubleshoot problems.

Cons: It can be a little pricey for a small business or a start up company. For less skilled users the interface can be hard to use at first. Video can be choppy when using your mobile device or if your internet connect isn't very fast. Some average computer users complain that it's a little difficult to join meetings for the first time.

Overall: It makes troubleshooting customers problems a whole lot easier than telling them what to do. With join.me I can have them share their screen with me and I can take over the mouse and fix the issue. It also makes group presentations easy and seamless with my service team.

Join.Me Experience from start to finish

Jul 27, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: I love the Join.Me application. I have used others in the past: Zoom, GoToMeeting, etc. I found Join.Me to the easiest to use from a manager/presenter stand point. I love that I can schedule meetings in the future from the site which will remind me on my phone. I also added the Join.Me extension in Google Chrome so it will interact with my GMAIL Calendar. The recording feature is a BIG time saver and has limited my liability with clients because everything is recorded. It has saved me several times.

Cons: I wish it had a way to transcribe the audio conversation like GoTo Meeting has. I have had some issues every so often with the audio being a little choppy

Overall: My team at my firm was using their own individual services to present and we have since switched to ALL use Join.me since it is so easy.

Does what it says it does

Jul 30, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I've been using Join.Me for about 3 years now. It's a very effective way to share my desktop with clients when reviewing a design or trying to zero in on a visual solution.

Cons: I don't like that I can't see what the user sees when they first attempt to come to the meeting. I've had several people assume that the stock image Join.me uses are pictures of something relevant to me. For instance "Oh, is that your dog?" and I have no idea what they're seeing. Really, Join.me needs to loose the objective images and go to something abstract -- that or let ME choose what image gets displayed.

Overall: I use Join.me to share my desktop with client for the purposes of reviewing designs and illustrations. It's good for that. I don't use any of the voice functionality. I occasionally use the pointer and highlighter. I do find it frustrating when I need the user to share their desktop with me. I assumed that the process is easy to do but I don't have a way to see what they may be confused by. It would be nice if Join.me would provide me with some instructions with visuals that tell me what the user is seeing, that way I could perhaps help them through the steps. Otherwise, I'm blind and have had to give up on sharing in the past.

Good Solution for the Simpler Needs

Jan 16, 2018
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: The basic functionality of a conference calling tool is available with this software. You can schedule calls in advance, connect to Outlook, record calls, pass presenter tools, etc. I find most of my meetings I schedule are very simple and only require basic scheduling & audio needs, so I don't have a need for any of the other features very often.

Cons: Personally, I am not bothered by the limited features of the software because I don't have a need for them. However, I do think the software isn't incredibly user-friendly, nor does it have a user interface that is easy to use and figure out. It makes you download an app in order to join calls but doesn't have a "redirect" feature if you've already downloaded the app; what this means is if you forget to join a meeting from your app and try to join it from the website instead, the website always prompts the download file instead of taking you to the app or reminding you to use the app instead. I also get feedback often from people I invite to meetings that they had trouble in one way or another figuring out how to join the meeting. So if you're going to be using this software with people who don't use this software, it might cause problems.

Overall: Very basic conference call scheduling and execution

Host meetings quickly and easily

Jan 10, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and quick connectivity.

Cons: No issues so far.

Overall: We have been using join.me for 18 months and it has become a part of every meeting in our company. We even use it in the conference room instead of hooking up the projector. Using join.me has helped us reduce our meetings by an average of 8 minutes per meeting. This may not seem like much but considering we average 4 meetings a day for various departments, this starts to add up to significant time savings.

Join.me is easy to use, we frequently host meetings that include people outside our company and they can easily join our meeting and we can even pass to them to host as needed. Simple and easy to use tools make this a great addition for our company. About 25% of our employees work remotely or travel frequently and join.me has been a huge improvement over our prior web meeting service for those team members.

Recommendations to other buyers: Take advantage of all the tools they offer, it will make a difference for you.

Something has changed

Jul 27, 2018
3/5
Overall
1 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 1.0/10 Not
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Pros: Once I can get someone to join my meeting, it goes very well.

Cons: Something changed a couple of months ago because now everyone has a problem joining my meeting. It isnt clear what they have to do because of all the options they see (join, start, etc). Does Join mean join a meeting or join join.me? Does start mean start a meeting or what? It used to be 'download app' and they could download and run...very easy. Now I'm thinking about canceling and going to a difference service.

Overall: The difficulty in getting someone to share their screen with me is a show stopper. IT has gotten much harder/complicated about 2 months ago.

Join.Me--Great for Screen Sharing!

Jul 27, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Screen sharing sessions are critical to my line of work. Join.Me makes the process simple and straightforward for all. I like having Join.Me integrated with my calendar, as well as having a dedicated URL with my company name. Additionally, I have international calls from time-to-time. I truly appreciate that Join.Me offers international dial-in numbers for geographies all over the globe.

Cons: It seems there is a new version of the software nearly every time I log-in and I am always being prompted to install the newest version. This may be operator error, but I find it clunky that I cannot click the link in email invitation that I generated to activate my host status in the meeting. To ensure that I am the host, I need to click on the application saved on my computer.

Overall: Overall, Join.Me has been a huge asset for me and my team. It is easy to use for both the host and for meeting participants, no matter where the individuals sit around the world.

Capterra-loader

It works great, wish it wasn't so expensive. Better deal than anything else though.

Dec 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is quick and easy to get a client to join you in a meeting, you just send them to a link that you can keep the same for every meeting. It also works fast. I tried just using skype but it was SUPER slow for screen share. After that I realized why we use join.me. The recording feature is great if you use it a lot.

Cons: I wish the monthly plan was more like per month. It works great though so it's actually a great deal, it's just not worth it if you don't use the recording or other premium features much. The free version is great though.

Overall: You can share your screen super easily. Great for any sales calls or meeting with clients. Super easy for people to join. We did remote trainings sometimes and we loved how we could record the sessions for people who missed.

Great tool for hosting meetings

Jul 11, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: - Easy to collaborate with clients/vendors that are not in the same place
- Screenshare capability which is superior to Hangouts/Skype
- Clear, glitch-free conversations
- Easy to make someone else a presenter

Cons: - Screen zooms in and out with a slight touch (too sensitive)
- Option to connect through phone/website is a bit confusing. Sometimes a user connects using both and the entire call gets disrupted
- Have to download an additional software to be able to present

Overall: Easy to get on calls and hold conference meetings with users from different parts of the country. I'd recommend it over Zoom.

Capterra-loader

Join.me is all you need for conferences and staying connected

Jul 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Join.me is so easy to use, I can't believe it's not the only solution. I have used others, like GoTo, but Join.me is so simple. I can do video or just conference calls. I can share my screen or take over anothers screen. I can draw on the screen if needed to explain my point. Scheduling a meeting takes seconds or I can have someone join a call in seconds by sending them a personal link. There is also a web version and desktop version. I cannot say enough good things about Join.me and I will never go back to GoTo.

Cons: The only thing I would like to see, and perhaps they have this ability and I don't know about it, is to be able to schedule and send ONLY the call in info. Sometimes my clients get confused when an email invite is sent and has video instructions.

Overall: Conference calls, video chats, and communicating with remote co-workers and clients has never been easier.

Easiest Screen Sharing Tool

Jul 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Extremely
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Pros: Join.me is the easiest screen sharing tool. . Quick connections, full screen view for participants and static conference line numbers if you want to connect by phone. The Outlook Plug in is a must and makes it super simple to send a quick request for a screen sharing meeting.

Cons: Lacks some of the tolls of Go To Meeting (recording options etc.) but for the price you cannot beat it.

Overall: Would highly recommend this for Business Developers, Customer Service and technology team members that need to quickly and easily conduct screen sharing meetings

Could be so much more

Aug 02, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: I love that you can record the call/video. And that you can give control of your computer to clients. That's a great feature. And I love that I can run it on Chrome. Some of the others are IE only.

Cons: It's querky. Sometimes the prescheduled meeting starts, sometimes it doesn't. And the strangest part is even if you only have one seat, you can log on for a demo and somehow your clients go to "another" account with the exact name as yours. Customer service is a joke. I've written numerous times with no reply.

Overall: For the most part it's a pretty good program. It does have a serious "lag" on both voice and mouse. I renewed for another year because I could not find another program that had the features I needed.

Capterra-loader

Easy to use and navigate

Aug 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I am still learning more about the various things I can do while dealing with a customer online. The capability to alter pens with ease, develop shapes, draw, and emphasize makes my task a lot easier. Due to the fact that he or she understands that duplicating exactly what I describe is not as required as it was in the past, the capability to tape the session makes it more affordable for my customer.

Cons: When the private finalizing up with the conference presently has an account, I do not like the fact that it requires you to establish an account to host a conference. It used to let you use it without an account the initial time, which was excellent.

This is a super easy screen clip sharing tool

Aug 15, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I use it to highlight issues on designs, web pages, etc. You can capture the image, point an arrow at it, add text windows.

Cons: I use the free version and you have to pay to have more storage. I use links to outline processes that stuck around for the company for awhile and when the storage was used up those links died. That made it impossible to retroactively fix the process documentation. Not sure if paying would have brought those links back.

Overall: works as expected and makes it easy to communicate screen clips with team members.

Great software for remote conferences.

Mar 07, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Join.Me is very much like the rest of similar products but with a better design and a little better performance. Switching from GoToMeeting to Join.Me was painless and our customers seem to enjoy it. Simple to download for the end user.

Cons: Video chat can be choppy at times and gets worse with the more attendees you have on the call. People seem to drop off and have to log back in.

Overall: Easier to use than other comparable products. Has a catchy music selection while waiting to start meetings. Nice touch!

Join.me is great for screen presentations when I am troubleshooting issues!

Nov 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Sometimes you get those calls where someone has an issue and...well, they just cannot explain it well. So with join.me...I can see what they're looking at and everything becomes much clearer. And easier to fix!

Cons: Sometimes the join.me meetings can be a little difficult to join for the average computer user. Personally I haven't had problems with it, but occasionally users I'm working with have had trouble getting into my meetings.

Overall: Complex computer situations just became a lot simpler!

Mostly Works Well and Easy to Use

Jul 30, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: It is generally easy to work with and intuitive. Most people we invite to meetings are able to connect without issues. Audio is very good. Easy to record sessions.

Cons: We have had issues recently with others unable to join meetings. Transferring the presenter role is somewhat cumbersome. There are less expensive alternatives.

Overall: We originally selected join.me because the screen frame speed was faster than other options and did a good job of showing our programs in demos. Others have caught up since.

My experience

Jul 27, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
Likelihood to Recommend: 7.0/10 Not
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Pros: Easy to use, pro version allows to share my screen with multiple users at once

Cons: Hsd a conflict with screen resolution and use. Wasted ALOT of my time diagnosing. Now I need to be using a much lower resolution than my machine is capable of. Also, there was a windows update that rendered join me useless a few weeks ago. Had to use my IT support team to resolve. I rely on join me and get frustrated when it doesn't work. It also costs me money in lost productivity.

Join.me was a great solution to our initial video needs

Oct 17, 2017
3/5
Overall
4 / 5
Ease of Use
1 / 5
Features & Functionality

Pros: It was super easy to schedule meetings and get things started in a video meeting. The quality and option for phone use was great.

Cons: A couple of big problems with Join.me was the minimal feature selection. Paying for a business account we still could only schedule with a single user. This led to a lot of confusion with other scheduled parties. The overall quality was subpar and we had a lot of issues with people dropping calls and losing out on conversations.

JoinMe Review

Aug 14, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The software is un-cluttered, unlike other online meeting tools. I deal with the elderly and they need the user interface to be very simple, and that is why I chose Join Me. GoToMeeting and other providers clutter the user experience with chat windows, complicated audio instructions and an intimidating theme. Too much to absorb by the client.

Cons: 1. If the user on the client side is using a tablet, JoinMe requires an app to be downloaded rather than just using Safari.
2. Once user on client side connects, they are faced with the photo option. Again, the elderly tend to get confused by this.
3. Once I log out on the host side, it does not always log me out. Although it appears as though I have logged out, once I launch the program again, I see that I am already logged in. This leads me to believe that the program is always running in the background, even when I am not using it.

Overall: Overall, I enjoy the program with its ease of use on both the client and host side.

Fine. Not horrible but I've used better options.

Oct 13, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money

Pros: Pretty run of the mill and easy to learn. There's some helpful functionality (recording meetings, etc.) if you poke around and explore. Overall it's a pretty standard meeting platform.

Cons: It's a bit clunky to "knock" and allow people into a meeting, and switch presenters- not what you what when trying to impress clients. It can also be difficult to make sure you are OUT of the meeting when it's done - you need to "x" out of 3 different areas.

Capterra-loader

Used this service for customer webinars with very positive results.

May 30, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Easy to set-up and manage screen-shares to handle customer service needs. Like the personal link options as well as the ability to advance schedule meetings.

Cons: Sometimes our end-users have difficulty downloading the software needs to access a screen-share session. Wish they could just click a link to join meeting.

Overall: Easy way to handle complex customer service needs by doing a screen-share with client then walking through process as if I was in their office.

Capterra-loader

Join me is one heck of an experience, and the tunes get me every time.

May 18, 2018
5/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support

Pros: The music is hilarious, whatever person came up with the hold tunes is brilliant and we get a good kick out of them. The software serves it's purpose of talking with people for conference calls, and it makes it easy to call in and hang up. Sharing your screen, giving others access to control your screen etc. It's all good stuff.

Cons: The videos lag. Also, we recently switched to Zoom and they provide you with the ability to soften your facial features (I know, I'm a princess). But when working from home this feature comes in super handy for the female (and I'm sure male) population.

Overall: Join.me serves it's purpose for company calls. You have the ability to share your screen, take control of someones screen, record calls, it's like they thought of everything! :)

Capterra-loader

Is a simple meeting software that makes meeting with customers easy

Mar 07, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: I like that you can send an invite through the desktop app or the integration into outlook to your meeting attendees and it provides them with phone numbers for all areas that would be needed. The actual meeting with your attendees is smooth and if you have a powerful network connection then you are going to have a great meeting. Easy to start, use and end.

Cons: Noticed lately that the more attendees you have in a meeting the more static and performance issues some of the attendees experience during the meeting. Hopefully this gets fixed but is doable for now.

Capterra-loader

my left hand

Jul 30, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I run my own consulting business and Join Me is like my right hand. It allows me to be in person with my clients all over the country, showing them valuable insights and data points to help them run their business. It is very reliable - up time is extremely important to me.

Cons: My clients initially have trouble figuring out how to log in.

Overall: I can provide more value to my clients in my consulting services through Join.Me.

Best screen share solution value out there

Jan 18, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Join.me has a super easy joining process for your customers. I've used a few of these tools in the past and have also joined a few others as a meeting guest. Most rely on sending an email, a call in code and other layers that Join.me really eliminates. You simply tell customers to go to join.me, click join, and enter this code and then tell them the code. Best of all the free package works great.

Cons: They don't charge anything for the free package and will routinely try to nudge you towards upgrading. They also require you update your software from time to time which can catch you off guard if your'e starting meetings on the fly.

Overall: Gives me the ability to screen share in 30 seconds or less with instructions to people on the viewing end being really simple to manage.

Capterra-loader

Good tool if a bit hard to use

Jul 12, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: The program is good for the meetings and is well designed with very little lag or other performance issues. It does the job it's designed for quite well!

Cons: The invites confuse a lot of people. So many phone numbers and links that people often go to the wrong line and it takes 5 min to get people all on the same line and screen. Not very intuitive

Overall: It allows us to showcase our product to our customers (new or existing).

Simple and free way to host meetings online!

Aug 07, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: We deal with customers of various skill levels with technology and computers and Join.me offers a simple, painless way to share our screens with them to demo products and resolve issues. We rarely encounter bugs or issues, and customers love how easy it is!

Cons: The free version is a little limited in number of attendees you can have per meeting, but we all have to make money somehow! :)

One of the Best and Easiest Meeting Tools

Oct 06, 2015
4/5
Overall
5 / 5
Ease of Use
4 / 5
Customer Support
5 / 5
Value for Money

Comments: Since I'm involved with a company who sits on top of WebEx, GoTo, join.me, etc., I have been a heavy user of these apps for years. Join.me stands above just about every other competitor in the space. The quality of the experience for the spend is practically unmatched.

Pros: They have a hip brand, which makes it appealing for clients to join my meetings, even if they have never seen Join.me before. Their app is super lightweight from the presenter's point of view, very nice user UX. And then I am able to setup a vanity URL, so I can have a personal meeting link. And very important....people don't have to download to be a part of the meeting on join.me. Joining directly from a browser is a key piece of functionality few others in the space have.

Cons: Join.me is weak on video. They have been around for years, and only just this Summer did they update their platform to support video. Their screensharing fps is also rather middling, which hurts when my main use case is showing multimedia/videos when screensharing.

Great virtual meeting service.

May 31, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Honestly their jingle/theme song you would hear while waiting for a call was surprisingly enjoyable. It's a standard virtual meeting platform but they made the experience cozy.

Cons: I unfortunately never had as many bad connections with this platform as I did with Zoom or other options. Hopefully this was only an issue for me.

Overall: Setting up virtual meeting rooms to give prospective clients demos and trainings.

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The Only Screen Sharing App that Consistently Works

Feb 13, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It always works, any browser, any user they can always come on and see my screen.
It's very easy to quickly jump on a call and send a link in seconds to start sharing and having a demo of our software.

Cons: It's a little pricey for a start up but I cannot find another method of screen sharing that provides the same consistent quality.

Overall: Save Time.
Improve prospect experience.
Increase In Sales Reveue.

Capterra-loader

Occasionally slow and can sometimes be difficult to use. Screen sharing works nicely though.

Dec 19, 2017
4/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 5.0/10 Not
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Pros: The ability to share your screen works well and presenting to large crowds has become easy even remotely.

Cons: Updates require an uninstall and reinstall which is annoying especially when I have a meeting i am running into. This can take up to 10 minutes to complete. Occasionally is very glitchy and slows down. The computer audio has never worked so, we always need to use the phone bridge.

Most powerful meeting platform

Apr 11, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I see a large number of advantages of join.me in comparison with analogs. Everyone who I send an invitation to join the meeting can easily do this, this is the main feature of Join.me. Also, important thing is that it is easy and quick to create a meeting. Join.me is software that helps me and my team to contact our clients.

Cons: The software is quality and I had no problems at the time of using join.me. In addition, you need to organize just a few free video meetings and you can be sure that this service it just perfect.

Join.Me Review

Jul 27, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I like the ease of use, the meeting updates, scheduling feature, and how you can personalize the meeting notes. It is especially easy when it comes to international scheudilng.

Cons: 20% of the time our clients have issues joining the meeting. For some reason the 'join meeting' doesnt make sense and they end up misunderstanding how to join the online portion of the meeting.

Easy ans fast way to share your screen

May 12, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: As a part of home worker team, we use Join.me to collaborate and share our screen. Its easy and fast and also a free version. The quality is great and to tool is a small executable who do not require a full installation.

Cons: As the software is portable you download it a lot of time when you click on the share link. He do not recognize that you already installed it.

Capterra-loader

Great on multiple fronts

Jun 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support

Pros: I first used Join.me when I was trying to help someone out with their computer and needed to access their desktop. This Program allows screen sharing and presenter sharing which allowed me to point out visually where to go to correct the error. Wow Awesome! I then used the platform for a web conference and everyone loved the interface and ease. By far one of the top in its class. Try it and you will love it. The pricing is better than most as well.

Cons: First, the pricing is absolutely fair for what you get. However I wish all these webinar conference apps allowed for pay by use function. If I don't use the system regularly it is hard to justify the expense but I'd buy credits if offered. So this is more a thought for all in class. But this app is very reasonable if used a lot.

Overall: This may be the easiest solution to get everyone on board and into a meeting. I highly recommend giving it a try and I think they offer trials.

Gives Go-To Meeting a run for its money

Dec 16, 2016
4/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Easy to use, installs & loads quick, short URL (perfect for sharing with clients). I also like the ability to schedule meetings from the join.me app and do recaps.

Cons: None! for the price you can't beat join.me

Overall: I have been using Join.me for a few years now. I was initially using the free version and we have since purchased licenses for all of our meetings. It loads quick, it's easy to use, and I love the short URL.

We Love Join.Me to communicate to our clients and share our presentations with them.

Aug 08, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: We have used skype, facetime, and zoom over the years to communicate with our clients. Be far Join.Me has been our favorite and winner that we use daily. Our favorite feature about Join.Me is our clients doesn't have to join any membership or pay anything to simply click a button and now they are watching our screen or presentation.

Best in the industry.Simple screen share, great audio, very easy to use.

Jun 01, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I have used zoom, uber, and many others. Join.me is by far the most reliable in the business. Screen share always works, it's never down, very easy to use, etc.

Cons: A little clunky and outdated userface. No alerts when someone is in your conference. Clients needs to download the app to share their screen which is a hassle at times as well.

Not what it seems on the surface

Jul 30, 2018
3/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: It seems easy enough to use, and I do like that there are plugins that allow me to connect to Outlook. Theoretically this tool should work like other, similar videoconferencing tools.

Cons: We ended up switching away from join.me for multiple reasons: (1) Constant updates that made it too difficult to maintain our internal support documentation; (2) Updates that fundamentally changed join behavior for Hosts and Participants; (3) Limited and poor support for awhile, then no support at all.

Join.me for business

Aug 10, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Excellent conference calling and screen sharing. Allows for other users who have not signed up for accounts to share their screens and allow takeovers. Recording is a great feature, along with being able to see who is on a meeting.

Cons: Sometimes, connectivity is an issue. (May not be their fault; could be local ISPs) Support for Internet Explorer in a view only mode has recently been an issue due to the fact that clients we work with may not have upgraded their local software.

Capterra-loader

I love the ability to show what is on a screen instead of having to try and verbally explain!

Jul 10, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: It's very easy to use and navigate. I've used it with my managers, co-workers, and tech support/IT department and it allows for an efficient, timely way of explaining/showing something to someone. Especially since I'm not in the headquarters office but located 45 minutes away. Join.Me has been a lifesaver quite a few times!

Cons: I don't believe I've come across any cons with this software. Every time I've used it, the functionality has been quick, easy, and absolutely met my needs!

Overall: The ability to physically show my co-workers/managers/tech support team the things that I needed help with or was trying to explain. It helps to have the ability to actually move around on my screen and "point" things out rather than having to try to explain and give directions.

Easy and reliable screen shares

Jul 26, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: My favorite thing about Join.me is the ability to share a window on my computer, not the entire screen. I use that to take notes while doing the demo at the same time. Game changer.

Cons: The audio connection when trying to connect on my computer has been a little buggy...especially when talking with people overseas.

Review

Jul 27, 2018
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: We used join.me for phone calls and sharing screens; this application serves this purpose.

Cons: I could be user ignorance but logging in for the first time or changing login credentials seems to always be troublesome; never a smooth transition.

Overall: Screen sharing will almost always reduce confusion when you can't be in person.

Great screensharing software, at a price!

May 11, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Value for Money

Pros: Love the simplicity and ease of use Join.me offers. The quick link copying or sharing is very helpful for an impromptu meeting.

Cons: Sometimes the auto-updates are very annoying. You go to open it and it will need to update, which you have to wait for. Very inconvenient for impromptu meetings.

So easy and so good!

Mar 22, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: -Impeccably easy to set up a conference call and for anyone to join
-No need to download an app to participate
-In-call chat feature
-That this defaults to screen sharing and not web-cam sharing.
-Unbeatable
-Great name
-Non-platform specific. I can share links with windows, linux and mac users without fear.

Cons: -Lacking the ability to customize the look and feel of the application interface
-Limited branding

Join.Me Review

Jul 27, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It seems easier for our clients to login in comparison to other online meeting software services we have tried.

Cons: Sometimes there is a lag. May be more interent related but this is the only issue we have.

Overall: Great product. Heard they have been acquired. If they leave it alone then it is a great product.

Capterra-loader

Join.Me is very basic

Nov 07, 2017
3/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: The UI for Join.Me is very neat. They have a conference feature that allows multiple people to join the call if remote support is needed. I also like that it has the ability to get control of mouse and keyboard

Cons: It is not as robust as GTM. There are several key features that are missing that would be helpful. Also sometimes clients have a hard time getting Join.me up and going because it is blocked by their IT and GTM is all that works.

Overall: We are to provide remote support to our clients and get on a conference call when needed. we use this as a backup from out GTM. We are able to communicate with clients on a day to day basis.

Join Me is a wonderful meeting tool and is easy to use and can send recordings as well.

Jun 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money

Pros: I love that you can easily record your meetings and that you can easily pass the presenter role back and forth also.

Cons: It is sometimes an issues for certain banks that we work with to be able to access Join Me but I don't know if that is because of Join Me or their firewalls.

Easy to use, lean and good voice quality

May 03, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
2 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Arranging conference calls with external people is often a mess. With join.me I can usually get everyone ready quite quickly. The mobile app is actually great and allows screensharing also on a small iPhone. Main features are supported including recording, muting, screen/windows sharing. Very reliable.

Cons: Not all the countries are supported with local phone numbers, this sometime is a issue. If VoIP is ok I would consider appear.in as well. Price is not cheap, especially if you make few calls a year. You need to download and install an app for video sharing. I opened once a support ticked, never got a reply.

Best Screen & Voice Sharing

Mar 31, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The most interesting is that you have no to download/installation of a tool or application to start viewing, just open the browser and send the link. Also, Join.me had a simple to use interface. This made it easy for users to share and chat with us about their issues or problems they wanted to discuss with us. Generally, we will use Join.me for ad-hoc screen sharing sessions with customers. My department uses it. It allows us to quickly establish a session with our customers to troubleshoot problems that they may be having with other applications.

Cons: I can't really say that I dislike something, it is one moment when you have to have a specific join.me dial-in conference number to record audio for the meeting. It is nice that there is a record meeting option that emails you the meeting afterward, but if you are dialing in on your own conference line, the audio cannot be recorded from that line.

Capterra-loader

Thoughts on Join.me

Jul 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: So for our marketing agency business, 90%+ of our customers are out of our state and using online meetings / screen share is critical for the success of our business as we interact with our customers. We used Cisco WebEx for a number of years and had many tech issues internally and with our clients. Immediately we we started with Join.me those went away. As a result, we even changed our phone provider to Jive, a Join.me company.

Cons: So I may need some technical training with how to best integrate with my calendar but besides that we're very happy.

Best Option IMHO

Jul 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: I chose JoinMe because it's simple. Other software require downloads & since I use it for sales demos, training & webinars, I needed something that's simple for even the most un-tech saavy user. Two clicks & they're in. In 4 years, I've never had audio or video issues.

Cons: Not sure why there are so many audio phone numbers included in the invite. It's overkill & sometimes confuses recipients.

Overall: I use JoinMe almost every day. My presentations & trainings last about an hour & can have up to 10 people attending/partcipating. I love being able to pass the presenter role, record the session, see who's speaking & get monthend reports. Great software!

Lightweight and easy to use!

Jul 27, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's not clunky, easy to invite people and works when I need it

Cons: Often if I pass to another presenter the software will make them download additional software, although they have already done this before. It seems to not notice.

Overall: Very good, really like the tool

Great overall screensharing service

Jul 10, 2018
4/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: It's very easy to use. Anyone can set up a meeting and the interface is easy to use once you get used to it.

Cons: Too many steps to schedule a session in the future. I would like the options to add one be a single option on the main page instead.

Great Free Solution for Online Audio Conferencing

Feb 13, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Simple, easy to use and minimalist interface. The free version accommodates most basic conferencing needs.

Cons: The pro version is probably too expensive for small startups or budget-conscious users.

Overall: For freelancers, small businesses, and even large corporations, Join.Me can be a totally free solution for your online meetings and conferences. The free version allows you to hold unlimited meetings with up to 10 participants, including up to 5 video streams. You can talk, chat, share files, and share control of your computer. To unlock advanced features such as allowing up to 50 participants, more video feeds, international conference call numbers, customizable links and backgrounds, and some iOS/Android integration, you have to upgrade to a pro account.

Overall, Join.Me is a nice and simple option to quickly connect for online audio and video conferencing at no cost. If you need the additional features, you can get the pro version for a small monthly fee, but that's on an annual subscription basis. A standard price for a one-year online conferencing SaaS product is too expensive in my opinion. It will turn away small startups and budget-conscious businesses.

Better for call-in meetings, Join.Me can present difficulties for new users.

Mar 19, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
Likelihood to Recommend: 6.0/10 Not
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Pros: Calling into a daily or weekly conference is as easy as tapping the app. Very user friendly for phone-only situations with simple call-in numbers.

Cons: For any screen-sharing or video conferencing, new users often got stuck. The wording of new user instruction could be simplified to make joining a video conference or screen-sharing session as easy as possible for clients and new employees alike.

Great and easy

Jan 09, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: The participants do not have to download anything to see your screen. This is huge as it is a very big timewaster in many meetings with everyone trying to figure out their downloads and then installing something to join the meeting.

Cons: - When you pause the meeting I want the option to continue showing the last screen I was on which, IMO, makes it less noticable that you paused your presentation and are getting the next piece ready. Currently, the moment you pause it the participants stop seeing your screen and just a background image with little bubbles of the participants names.

Capterra-loader

When it works, it works well

May 06, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: A cloud based meeting and collaboration tool, it provides functionality such as remote control of one's desktop as well as screen share.

The application allows you to kick off a meeting immediately or schedule it, integrating with google calendar.

Cons: I've had a few problems with connections in the past when collaborating with more than one member of my team, I've found that alternative software sometimes works better.

I can't put my finger on what or what causes the problem other than it doesn't like poor internet connections much.

Having dropping connections during meetings is not ideal.

Share everything that you need thanks to Joinme

Apr 26, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: I decided to try this software simply because I could do that for free and stayed with this program because it is qualitative. First of all I can say that connection is quite well and I never experienced problems with noise or something like this, secondly it was very easy to start, I did not need a lot of time to understand how everything works, and thirdly there are really interesting and interactive abilities for customizations so you can make your conversations and presentations more colorful and funny

Cons: I have not noticed any great problems yet so far I am using this tool(2 months). But even now I can say that except already existed cool abilities for customizations that I mentioned it would be really great to add more technical options during the very presentation, some things that allow you to show something closer, emphasize something and so on.

Join me has help me to set up meetings and share information or complete a training

Mar 07, 2018
4/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: What i like the most is that this system is very easy to use, a lot of people can join the meeting and at the same time we can share our screen to complete a training or to share important information that the people in the meeting have. In addition the posivbility to record the meeting help us to review the meeting/training and has it as a prove for any additional situation we may encounter. On the other hand the system provide the possibility to download the application on the cellphone and we can take the meeting/training wherever you want.

Cons: What I least like about the software is that the application does not look like the same as the page, so when you are learning to use it, is very difficult to find the options you are looking for. In addition, in case that internet connection fails, the recording stops without letting the presenter know.

Great value, easy to access, challenging to keep attendance

Aug 11, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Easy link to access, reasonably priced, and has record function.

Cons: record doesn't show who's attending and there's no good way to keep track. also, the main admin video shows up very small

Overall: It's been really good

Great concept but tough to execute

Aug 13, 2018
3/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: The idea of join.me is incredible. Being able to have a conference call and screen share/video is a necessity when attempting to close deals. The client receives a personalized link and clicking it will allow them to sign in to the call.

Cons: The execution of the conference call lacks functionality. It has confused multiple possible leads that has lead to us losing business. Just yesterday I spent 30 minutes straight trying to get my screen to show up for the client. We ended up ditching join.me all together. It told the client that he needs to download the application. He downloaded it and then logged in and it listed him twice in the call. He was able to hear me on the conference line, but was unable to see my screen or face on video. I hate to write this review but it needs fine tuning.

Overall: Would love to use going forward but it's tough to do it when it frustrates potential clients.

JoinMe is Easy to Use and Makes Online Meetings Trouble Free

Jul 27, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 10.0/10 Not
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Pros: JoinMe is easy to use, simple to learn and has not let us down.

Cons: Wish they kept a "history" of meetings. We sometimes have to hold a second meeting and once the first meeting is done the info is gone.

Super easy, never a problem!

Apr 09, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Value for Money

Pros: Using the free version has been awesome, I can only imagine those who need a paid version will get a great experience. It is VERY EASY. Super straight forward no confusion.

Cons: I honestly cannot think of a con. If I was forced to give some ideas maybe a functionality to change the logos of you and your visitors. Not sure what the paid version come with.

The best freemium screenshare tool I've used

Mar 24, 2018
5/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Extremely easy to launch a screenshare with someone else. There are often times when I'm speaking with a customer on the phone and realize that I need to launch a screenshare to get them on my computer. Join.Me is my go-to because of how fast it launches and how easy it is for someone to join.

Cons: The free trial only allows you to have 6 participants join. There are often times when I use the "Chat" feature. When you message someone in the Chat, there is no noise to signify that a message has been received. Unless the individual you have a screenshare up with is diligently watching the chat queue, they have no idea they've received a message from you.

Capterra-loader

We use Join.me regularly to run presentations for advisers and provide visual examples remotely.

Dec 12, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Extremely easy to use. All you have to do is either send your prospect a link for them to click on or provide them the access code to type in and follow along your screen. We use Join.me regularly to run PowerPoint presentations for interested prospects to get a firm grip on specific product concepts that would be difficult to explain solely over the phone. Very seamless process!

Overall: I wish the free trial of the Join.me Pro lasted longer than it did. It was very nice to have a customized link for prospects to click on rather than a random set of letters and numbers.

Review

Jul 30, 2018
4/5
Overall
2 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: On the presenter side it's easy to use and has good phone or computer options.

Cons: To transfer the presenter role is not intuitive or always works for the person you are transferring to.

Join me used for user ed of a software

Jul 27, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 7.0/10 Not
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Pros: Great for customer facing calls especially because it is the only screenshare system that can be done over the web and doesnt require a download. Working in healthcare this is a deal breaker for other screen share services

Cons: A lot of our costumers have difficulty figuring out how to connect to the audio. Also I have co-workers who have accounts who report the join-me quitting in the middle of their meeting although this has never been an issue for me

Overall: Great way to share our software with our users!

Capterra-loader

Easiest Meeting Tool

May 26, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Join.me is one of the easiest meeting tools that I have used. It is easy for people to join meetings, and for the host to control what is shared. It is also affordable.

Cons: When you pass presenter control to someone, if they don't have the software, they have to download it to share. This is often complex for people to understand.

JoinMe is a good entry level progra up until the need for quality and reliability outweigh cost

Jul 29, 2018
1/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
Likelihood to Recommend: 3.0/10 Not
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Pros: The software is very well priced, allowing for low cost access to collaboration tools such as screen sharing

Cons: The audio quality is inconsistent, and at times is very poor quality. The screen sharing component regularly experiences significant screen lag, rendering it useless for meetings that rely upon content that changes regularly.

Capterra-loader

Instant screen sharing with internet based audio integrated. Even brand it for your company.

Jun 26, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Instant screen sharing
Control over who joins
Control over what people see from your computer, whether it is a full screen, an individual windows, or a portion of either.
Can opt for the built-in audio tools to provide a full-blown webcast or use your own phone exchange for the audio.
You can even record the webcast for later playback.

Cons: The only issue I have with Join.me is that each time I open it, it requires a download and update. Each time. Without fail.

Overall: Easy to use webcast tool for training and demonstration.

CEO / Founder

Jul 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Ease of use and multiple audio options

Cons: Clients having to download the app

Overall: Excellent. Been using join.me for 4 years and use the platform a minimum of 5 times a day / 5-6 days a week.

Extremely Easy to Use

Apr 23, 2018
4/5
Overall
3 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: I love how easy it is to use Join.Me, it is simple to use because of its user interface. There wasn't a big learning curve when initially using Join.Me. Use Join Me if you are tired of having to explain ideas, thoughts or issues when you can share them plainly with your colleagues.

Cons: In terms of features, Join.me is lacking some that other options have. It does not give you the option to pause screen sharing and when watching a presentation being given it can lag.

Join.me is a great way to communicate with the team

Jul 06, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I use join.me to conduct meetings with my teammates and it is also very helpful in doing remote access to a certain computer. Hosting meetings with join.me is very easy - you can simply send a link to attendees to join you. The Screen sharing feature is super cool too so people can see your computer screen when you do a demo.

Cons: The free version has some limitations, however that's normal since it's a freemium type of product. I still do recommend it though for small teams and big teams as well.

Great conferencing software, has all the features you want and runs smoothly!

May 04, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It's very smooth, I've never once had lag or a dropped call like with other programs
It allows screen sharing and mouse control sharing which are great features for discussing things on the computer screen

Cons: Honestly don't have too much bad to say about it, they could have better pricing for groups and companies, but their pricing is fair to begin with
Large interface menu could be smaller and block less screen

Overall: Smooth video conferencing
Easy dial-in and scheduling
Helpful tools like screen sharing and mouse control sharing

Easy to use and setup screen sharing software

Apr 30, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money

Pros: I like that you only have to create an account once and then you can share your code with others so that they can see your screen. It works great for giving demo's and showing and explaining your product.

Cons: Sometimes people don't understand how to get it to fullscreen. Apparently it could be easier to use.

A great tool to collaborate and stay connected with your team.

Aug 15, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: It is very easy to use and the whole process is so fine-tuned that I can easily share screens, even to a larger audience, without any hiccups. It is simple too, in the sense that I can get people who haven¿t used this software to use it without any training. Very useful while making a sales call. The recording feature is also great, audio and video qualities are superb. I use it schedule calls, discuss and develop demonstrations just before a sales call so that I can remember what was discussed and how it progressed during the previous call.

Cons: Not much to complain about. But a little bit too pricey for startups. The free version is fine, but the premium had some additional functions like screen recording. Bugs are encountered while we access from a remote location. There is a limit to the number of attendees for a meeting.

Great Screen Share Tool

Jun 11, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: I liked how simple it was to just share a specific window with someone while on a call. I was easily able to have my notes up the screen while I shared the window that I was supposed to. Using Uberconference makes this very difficult as you have to share your entire window.

Cons: Sometimes the screen share drops, often times when it does it's down for an hour or so. As a screen share tool, that definitely makes it tough as that's the only use for it.

Join.me is an easy way to connect, albeit a slow one

May 04, 2018
2/5
Overall
2 / 5
Ease of Use
5 / 5
Features & Functionality
2 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Pros: It's possible to connect to a remote computer, even if they already have remote control software installed (such as LogMeIn, Splashtop, Teamviewer). It's fairly easy to connect and to walk the remote computer's user through allowing the connection

Cons: The webpage is confusing. People who are trying to start a session generally think they are supposed to buy something or register for an account. You have to direct them to go to join.me/start so they don't get confused. Also, the connection is very slow and there really aren't a lot of options to speed it up (such as with LogMeIn, where you can set the resolution). Even if the resolution is low, the draw speed is very slow. You get what you pay for.

Overall: Join.me is okay if you are out of alternatives. We use Join.me when other remote management software is already installed, and we don't want to circumvent or uninstall it.

Approachable solution that most of your colleagues probably already know.

Jun 04, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: It's simple to use since it directs you (and the end-user) step by step. On top of that, it integrates with a couple of other software pieces, making it easy to use in most cases. While connected, I have not experienced too many problems and connection was solid.

Cons: Like most of solutions for that usecase, unfortunately requires you and the end-user to download a small file to run. While that may not be a problem for some, it may pose a problem with more suspicious customers if you try to help them out remotely.

Join.Me works much of the time. Sound quality is intermittent. Ease of use ranges is marginal.

Jan 18, 2018
3/5
Overall
2 / 5
Ease of Use
5 / 5
Features & Functionality
3 / 5
Value for Money
Likelihood to Recommend: 6.0/10 Not
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Pros: Join.Me enables our team and our clients to hold meetings from across multiple locations and share screens.

Cons: (1) Half or more of the people who use it regularly have to download the software every single time they use it. (2) Sound quality is often problematic. (3) Adding a meeting invitee results in a re-send of the invitation to the entire group. All that said, the product seems on par with many other products (Zoom, Go To Meeting, etc.).

Overall: It enables team/client meetings and shared screens.

Easy to share a screen!

Feb 26, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Join.me makes it easy to share your screen with others; however, the best feature in my opinion is the ability to pass the presenter role and see another person's screen. In that action you can also take over mouse control and remote into their desktop. It is very handy when troubleshooting minor tech issues!

Cons: When you get someone else to present join.me always makes them download the software, regardless of whether it is already installed.

Overall: Easy screen scares for life!

Capterra-loader

Great web conferencing tool - use it daily

Feb 08, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: This tool is extremely easy to use. The user experience with this tool is well designed. As a frequent user, I find it easier to use than other web conferencing tools. The service is rock solid. Rarely do I have any quality of service issues and when I do, they are never on JoinMe's side.

Cons: There isn't much I don't like. The Outlook plug can be slow. I also wish they would include a full report of attendees in the reporting section rather than a partial list.

Important aspect of my sales process

Jul 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Very simple. It has just the features I need.

Cons: Every once in a while, there are audio issues when using the meeting audio.

Capterra-loader

Now your screen is our screen ...

Jun 08, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Meetings to solve problems, exchange opinions, even to bring loved ones closer together, are becoming more common, this requires that both platforms and devices seek to improve their quality. Join Me allows us to share all this and more, the best thing is that it does so easily and accessible to all, thanks to the code provided by the administrator. For companies, it is a great tool, since the sales force, those responsible for the implementation and even the creators of a division or part, can interact with each other and even with the client, which allows defining criteria and strategies together , although they are in remote places.

Cons: Taking into account the costs of the tool, it is recommended only if frequent and regular use is required, since, otherwise, it can be an unnecessary cost, although, the free version can advance some of its benefits, it still has many limitations , for which it would be great to access the modules or data, in a more economical way, or that does not imply the complete acquisition of the tool.

Overall: Easy and quick meetings to schedule and execute, without loss of time

Online meetings made simple

May 07, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money

Pros: It's incredibly fast to create your meeting room and connect to other people from all around the world! The interface is simple and clear, very user-oriented. You can also highlight, draw on images and write texts on it.

Cons: I haven't found any issue with the app, I can only say that for the price, it probably lacks of customization. Maybe they could give the change to customize the meeting with watermarks, logos etc.

It is worth it

Jul 27, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Ease of use and the fact that I can have a constant domain name for my conference call like https://join.me/boostedcrm

Cons: when I want to switch the represented the voice gets disconnected and reconnected which is annoying.

Overall: I am overall happy. It is a light application.

Start up friendly

Mar 08, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Pros: The free version of this software is great, there was no down-time, very easy to use, and not complicated for the older generation.

Cons: Everyone using join.me is required to download, and integrated phone quality was poor - I tend to call the client directly.

Capterra-loader

Join.me provides an easy tool for remote presentation or training

Mar 08, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: The freemium model works for occasional user and leads to permanent use for those who need it. The key benefit is the ability to do screen sharing without the need for the participating side to install software. Call and click on a weblink.

Cons: Even if they are few there are still some features that are excessive. The start of a remote presentation with a new person is a "critical moment" and everything should go as smoothly as possible.

Great Easy Product, Not great business practices

Jun 29, 2018
3/5
Overall
4 / 5
Ease of Use
3 / 5
Features & Functionality
1 / 5
Customer Support
4 / 5
Value for Money

Pros: Easy to use. Very quick learning curve. I liked the easiness of recording video and the price. If there were problems, it usually was just people not understanding how to use it.

Cons: The support. I also hated the way they do auto annual renewal. I was not even notified and was forced to eat the cost on a couple lines until they ran out. Not cool especially because I scaled with them. Started with one, then added more. Really don't think this practice should exist these days.

Reliable conference line

May 17, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
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Pros: Once your line is set up, it is very easy to use. I like that you can send different call-in lines for anyone in a different country. It helps to stay connected with my colleagues who work remotely in different countries.

Cons: Initially it was very difficult for me to set up my lines. If you have multiple accounts, you will need to make sure it is clear which account is the administrator account. When I have called in for support, I have had long wait times and on occasion my questions are left unsolved. I also find that my account manager switches frequently.

Overall: Easy to use, reliable conference line

Poor Audio Quality

Jul 27, 2018
2/5
Overall
5 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: It's ease of use and the App are very appealing

Cons: The audio and screeshare quality are the worst (by far) of any software that our team uses. We use Join.me for all of our meetings and the audio cuts out frequently and the screenshare is very glitchy, often lags, and results in further diminished audio quality.

Our vendors use zoom, gotomeeting, and several others and whenever I teleconference with them there are absolutely no issues whatsoever

In most instances for both above scenarios I am on my office's wifi network.

Overall: The support isn't bad. The software is very easy to use. I just think the quality is lacking

Capterra-loader

Great way to start impromptu meetings

Dec 13, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I like that it is very easy to tell an end user to log in to view my screen. Very quick from the time I want to start a meeting to when I am up and running.

Cons: I feel it's a LITTLE "Clunky" to schedule meetings for the future time period. It's hard to make someone a presenter because you have to download the client and most people don't have it so takes a little time to do that.

Overall: I love it for when I get a call and need to share my screen right away.

Capterra-loader

Decent but not perfect

Jun 11, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Pros: Great audio and video quality. For demonstrations on our browser based platform Join.me did not slow things down which has been the case for other cloud based conference platforms.

Cons: The scheduling function with Join.me is a pain. They really could improve here. Other than UberConference most others struggle with this as well.

Overall: Clear conferencing with great quality audio and video

Capterra-loader

Awesome Product

Jun 26, 2018
4/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 9.0/10 Not
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Pros: Light weighted Product, Join meeting through url is very good feature I like. Multiple screen sharing functionality is great to use when you need to show many things simultaneously, so that is awesome. Installation and setup is quiet easy.

Cons: Sometime during the meeting, it displays "invalid code" to the participants.. otherwise no issues with it.

Overall: Better communication and collaboration across the organization.