# StatusHub Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about StatusHub Software - reviews, pricing plans, popular comparisons to other Incident Management products and more. Source: https://www.capterra.com/p/175006/StatusHub --- # StatusHub Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on June 24, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) StatusHub ## What is StatusHub? StatusHub is a flexible IT Incident & Disruption Communication tool that helps you keep your impacted staff and end users updated effectively. StatusHub makes it easy to keep your customers and team informed through Status Page, email, SMS, Slack, Microsoft Teams, or WebHook. Core features: Private or Public Status Pages, API Support, Unlimited Services (some call them components), Monitoring Tool Integrations, Custom Domain, Multilingual status pages, and much more. ## What is StatusHub used for? [Incident Management](https://www.capterra.com/incident-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $49 Per Feature, Per Month Free trial available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for StatusHub?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://statushub.com&name=StatusHub) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### StatusHub 0.0 VS. [4.8 (96)](https://www.capterra.com/p/141558/DoneSafe/reviews/) Starting Price $49 Per Feature, Per Month Starting Price Contact vendor Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (96) Value For Money 0.0 (0) Value For Money 4.7 (81) Customer Service 0.0 (0) Customer Service 4.5 (89) ## StatusHub alternatives [4.4 (111)](https://www.capterra.com/p/102848/EHS-Management-Software/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 88% of reviewers rated it above 4 stars [4.7 (48)](https://www.capterra.com/p/181004/SafetyAmp/reviews/) Starting price $4800.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.5 (753)](https://www.capterra.com/p/132997/Freshservice/reviews/) Starting price $19.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 95% of reviewers rated it above 4 stars Highest Rated [4.8 (151)](https://www.capterra.com/p/176123/AlertMedia-Mass-Notification/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 99% of reviewers rated it above 4 stars ## FAQs about StatusHub Overview ### What company size and specific industries is StatusHub built for? StatusHub is designed for large enterprises, tech startups, and educational institutions that manage significant IT infrastructure. It suits organizations that need a status communication tool for internal systems, customer-facing services, or campus technology environments across these sectors. Features and Usability ### What are the key features of StatusHub? StatusHub offers monitoring, incident management, and issue management for tracking service events and outages. It includes alerts and notifications, email alerts, mobile alerts, real-time updates, event logs, incident reporting, maintenance scheduling, a self-service portal, customizable templates, API access, single sign-on, and third-party integrations. Talk to an expert ### More questions? Ask our experts Pricing ### How much does it cost and what fees or limitations are included? StatusHub starts at $49 per month per feature for the Basic plan, billed yearly at $529. The Standard plan is $99 per month, billed yearly at $1,069. A free trial is available. Basic includes 250 subscribers, 5 team members, and StatusHub branding; Standard adds custom subdomain with SSL and removes branding. Integrations ### Which third-party tools and platforms does StatusHub integrate with? StatusHub integrates with 14 third-party tools, including communication and incident response platforms such as Slack, Microsoft Teams, OpsGenie, PagerDuty, and Splunk On-Call. It also connects with monitoring and support tools like New Relic, Pingdom, Site24x7, Uptimerobot, Uptrends, Zendesk Suite, Okta, IsDown, and StatusGator. Getting Started and Support ### What training and onboarding options does StatusHub offer? StatusHub provides documentation for training and onboarding. Documentation gives teams written reference material for learning features, reviewing setup steps, and checking product details as needed during implementation and ongoing use. Getting Started and Support ### What customer support options does StatusHub offer? StatusHub provides email/help desk, FAQ/forum, knowledge base, and chat support. These channels give users several ways to find answers or request help, with self-service resources alongside direct contact options. ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements Email Alerts Receive and/or send email notifications for urgent updates, requests, or other information Event Logs A chronological record of actions or occurrences within a network, software, or process Incident Reporting Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site StatusHub 19 features Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Application programming interface that allows for integration with other systems/databases Pre-designed layouts that can be customized to match preferences and requirements Receive and/or send email notifications for urgent updates, requests, or other information A chronological record of actions or occurrences within a network, software, or process Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site Identify and respond to unexpected problems or failures (ie. "negative events") Manage incidents related to outages or breaches in functionality of IT systems Schedule predetermined or ad hoc maintenance services and labor requests Notifications via mobile devices Observe and track the demand, usage, progress or quality of a system, product, or user Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. Notifications that are delivered to users as soon as an event occurs Active reporting of data and metrics Timed notification for any upcoming task, deadline, appointment, or activity Online portal through which end users can access the system, manage tasks, or obtain information Allow users to access multiple services after entering their login credentials once Track the status over time for a request, process, asset, or transaction Set up connections to third-party platforms to improve business processes Get Advice We can help you find the software with the features you need. ## Pricing Free Trial Basic $49.00 Per Feature,Per Month It includes: - 5 Team members - 250 Subscribers - 600 SMS credits per month - StatusHub subdomain - StatusHub branding Standard $99.00 Per Month It includes: - 10 Team members - 750 Subscribers - 1200 SMS credits per month - Custom subdomain with SSL - Webhook notifications - Remove StatusHub branding - Option to pay by invoice Premium $299.00 It includes: - 25 team members - 3000 subscribers - 5600 SMS credits per month - Custom subdomain with SSL - Webhook notifications - Remove StatusHub branding - Option to pay by invoice ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Okta](https://www.capterra.com/p/119653/Okta/)[ Site24x7](https://www.capterra.com/p/168192/Site24x7/)[ PagerDuty](https://www.capterra.com/p/125693/PagerDuty/)[ New Relic](https://www.capterra.com/p/118128/New-Relic/)[ OpsGenie](https://www.capterra.com/p/170236/OpsGenie/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.