--- title: "StatusHub Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about StatusHub Software - reviews, pricing plans, popular comparisons to other Incident Management products and more." source_url: "https://www.capterra.com/p/175006/StatusHub/" page_type: "product" language: "en" --- # StatusHub Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support) StatusHub ## What is StatusHub? StatusHub is a flexible IT Incident & Disruption Communication tool that helps you keep your impacted staff and end users updated effectively. StatusHub makes it easy to keep your customers and team informed through Status Page, email, SMS, Slack, Microsoft Teams, or WebHook. Core features: Private or Public Status Pages, API Support, Unlimited Services (some call them components), Monitoring Tool Integrations, Custom Domain, Multilingual status pages, and much more. ## What is StatusHub used for? [Incident Management](https://www.capterra.com/incident-management-software/) Top alternative Featured Overall rating Based on 0 user reviews Reviews sentiment Positive \- Neutral \- Negative \- Starting price $49 Per Feature, Per Month Free trial available Free version not included Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for StatusHub?[Manage this product listing](https://www.g2.com/products/statushub/claim_requests/new?auto=true) ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### StatusHub 0.0 VS. [4.6 (798)](https://www.capterra.com/p/132997/Freshservice/reviews/) Starting Price $49 Per Feature, Per Month Starting Price $19 Per User, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 0.0 (0) Ease Of Use 4.6 (785) Value For Money 0.0 (0) Value For Money 4.4 (706) Customer Service 0.0 (0) Customer Service 4.5 (738) ## StatusHub alternatives [4.7 (381)](https://www.capterra.com/p/168192/Site24x7/reviews/) Starting price $10.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 97% of reviewers rated it above 4 stars Highest Rated [4.8 (96)](https://www.capterra.com/p/141558/DoneSafe/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [4.4 (234)](https://www.capterra.com/p/179501/ManageEngine-Service-Desk-Plus/reviews/) Starting price $16.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 90% of reviewers rated it above 4 stars [ilert](https://www.capterra.com/p/207205/iLert/) [4.7 (65)](https://www.capterra.com/p/207205/iLert/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 98% of reviewers rated it above 4 stars [Learn More](https://www.capterra.com/p/207205/iLert/) ## FAQs about StatusHub Overview ### What company size and specific industries is StatusHub built for? StatusHub is designed for large enterprises, tech startups, and educational institutions with significant IT infrastructure. It fits organizations that need to manage service status communications and support complex technology environments across business, software, and education settings. Features and Usability ### What are the key features of StatusHub? StatusHub offers monitoring, incident management, issue management, and IT incident management for tracking service events. It also includes alerts and notifications, alerts/escalation, real-time updates, real-time reporting, maintenance scheduling, event logs, a self service portal, single sign on, API access, and third-party integrations. Pricing ### How much does it cost and what fees or limitations are included? StatusHub starts at $49 per month for the Basic plan, billed yearly at $529, and includes 250 subscribers, 5 team members, 600 SMS credits, StatusHub branding, and a StatusHub subdomain. The Standard plan costs $99 per month, billed yearly at $1,069, and adds 750 subscribers, 10 team members, custom subdomain with SSL, invoice billing, and branding removal. A free trial is available. Integrations ### Which third-party tools and platforms does StatusHub integrate with? StatusHub integrates with Microsoft Teams, Slack, Zendesk Suite, PagerDuty, OpsGenie, New Relic, Okta, and Splunk On-Call, plus other monitoring and status tools such as Pingdom, Site24x7, UptimeRobot, Uptrends, StatusGator, and IsDown. It connects incident alerts, authentication, and customer support workflows across these platforms. Getting Started and Support ### What training and onboarding options does StatusHub offer? StatusHub provides documentation to help teams get started. Documentation offers written reference material for setup, feature guidance, and later review of product steps and settings. Getting Started and Support ### What customer support options does StatusHub offer? StatusHub offers Email/Help Desk, FAQ/Forum, Knowledge Base, and Chat support. These channels give users direct help and self-service resources for common questions and troubleshooting. No reviewer feedback about support quality is available in the catalog data, so no claims can be made about response times or helpfulness. ## Features AI summary Based on 984 Incident Management reviews Capterra reviewers highlight these as the features buyers care about most when choosing incident management software: - **Compliance Management** (**50%** of reviewers rated this feature as critical) - **Incident Reporting** (**59%**) - **Real-Time Monitoring** (**61%**) StatusHub includes **Incident Reporting**, which gives teams a clear way to document issues and communicate incident details as events unfold. However, it does not include **Compliance Management** or **Real-Time Monitoring**. Instead, it offers **Real-Time Notifications** (**59%**) and **Alerts/Notifications** (**57%**), which help teams stay informed about service disruptions and respond faster to changing conditions, providing teams with timely updates and better visibility during incident response. Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges API Application programming interface that allows for integration with other systems/databases Customizable Templates Pre-designed layouts that can be customized to match preferences and requirements Email Alerts Receive and/or send email notifications for urgent updates, requests, or other information Event Logs A chronological record of actions or occurrences within a network, software, or process Incident Reporting Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site StatusHub 19 features ### All Features - Alerts/Notifications: Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges - API: Application programming interface that allows for integration with other systems/databases - Customizable Templates: Pre-designed layouts that can be customized to match preferences and requirements - Email Alerts: Receive and/or send email notifications for urgent updates, requests, or other information - Event Logs: A chronological record of actions or occurrences within a network, software, or process - Incident Reporting: Report and update incidents related to health or workplace injuries that occur on a job or en route to a job site - Issue Management: Identify and respond to unexpected problems or failures (ie. "negative events") - IT Incident Management: Manage incidents related to outages or breaches in functionality of IT systems - Maintenance Scheduling: Schedule predetermined or ad hoc maintenance services and labor requests - Mobile Alerts: Notifications via mobile devices - Monitoring: Observe and track the demand, usage, progress or quality of a system, product, or user - Multi-Channel Communication: Allows communication with customers or users via multiple channels such as phone, email, live chat, etc. - Real-Time Notifications: Notifications that are delivered to users as soon as an event occurs - Real-Time Reporting: Active reporting of data and metrics - Reminders: Timed notification for any upcoming task, deadline, appointment, or activity - Self Service Portal: Online portal through which end users can access the system, manage tasks, or obtain information - Single Sign On: Allow users to access multiple services after entering their login credentials once - Status Tracking: Track the status over time for a request, process, asset, or transaction - Third-Party Integrations: Set up connections to third-party platforms to improve business processes --- Get Advice We can help you find the software with the features you need. ## Pricing Free Trial [View pricing plan details](https://www.capterra.com/p/175006/StatusHub/pricing/) Basic $49.00 Per Feature,Per Month It includes: - 5 Team members - 250 Subscribers - 600 SMS credits per month - StatusHub subdomain - StatusHub branding Standard $99.00 Per Month It includes: - 10 Team members - 750 Subscribers - 1200 SMS credits per month - Custom subdomain with SSL - Webhook notifications - Remove StatusHub branding - Option to pay by invoice Premium $299.00 It includes: - 25 team members - 3000 subscribers - 5600 SMS credits per month - Custom subdomain with SSL - Webhook notifications - Remove StatusHub branding - Option to pay by invoice Enterprise Contact Us It includes: - 50 team members - 10,000 subscribers - 23,600 SMS credits per month - Custom subdomain with SSL - Webhook notifications - Remove StatusHub branding - Customized branding - Enterprise support - Account manager - Option to pay by invoice ## Integrations [ Slack](https://www.capterra.com/p/135003/Slack/)[ Microsoft Teams](https://www.capterra.com/p/168668/Microsoft-Teams/)[ Zendesk Suite](https://www.capterra.com/p/164283/Zendesk/)[ Okta](https://www.capterra.com/p/119653/Okta/)[ Site24x7](https://www.capterra.com/p/168192/Site24x7/)[ PagerDuty](https://www.capterra.com/p/125693/PagerDuty/)[ New Relic](https://www.capterra.com/p/118128/New-Relic/)[ OpsGenie](https://www.capterra.com/p/170236/OpsGenie/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.