Epicor Software

Epicor Prophet 21


3.5 / 5
3 reviews


Average Ratings

3 Reviews

  • 3.5 / 5
    Overall

  • 3 / 5
    Ease of Use

  • 4 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Deployment
    Cloud, SaaS, Web

Vendor Details

  • Epicor Software
  • www.epicor.com
  • Founded 1972
  • United States

About Epicor Prophet 21

Web-based ERP system that allows janitorial supply distributors to focus on their customers, not on paper work or calls.


Epicor Prophet 21 Features

  • Bid Management
  • Billing & Invoicing
  • Client Management
  • Employee Scheduling
  • Inventory Management
  • Mobile Access
  • Payroll Management
  • Quality Control
  • Surveys & Feedback
  • Time Tracking
  • Work Order Management

Epicor Prophet 21 Reviews Recently Reviewed!


Great option for distribution

Sep 06, 2018
5/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality

4 / 5
Customer Support

4 / 5
Value for Money
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: It is widely used by distributors of all kinds of industries. The independent user group is an incredible resource of users that are very helpful to everyone in the group

Cons: Costs and resources needed. This is a very robust software package and will need your time to get it setup the way you want it for your business. The good news is that it can be setup for your business.

Vendor Response

by Epicor Software on September 11, 2018

Thank you for taking the time to post a review. We appreciate all of the feedback you have provided. It is great to hear you are involved in the independent users group.

A robust program with many different options

May 15, 2018
4/5
Overall

3 / 5
Ease of Use

4 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
Likely
Extremely
Likely

Pros: There is so many thing you can do with this program as it relates to your business. Specifically with each customer, their orders, etc along with inventory.

Cons: As mentioned above with so many options, the complexity and different ways to locate the same thing can be overwhelming and take time for those new to the program.

Capterra loader

Epicor Prophet 21 is still around and breathing

Sep 10, 2018
2/5
Overall

3 / 5
Ease of Use

3 / 5
Features & Functionality
Likelihood to Recommend: 4.0/10 Not
Likely
Extremely
Likely

Pros: Still functions and can help your company get business done.

Cons: Outdated and seems a bit de-emphasized by the software manufacturer.

Vendor Response

by Epicor Software on September 11, 2018

Hi Doug,
Thank you for taking the time to post a review. We appreciate the feedback you have provided.
At Epicor, we are committed to the continual improvement and investment in Prophet 21.
We will share your feedback internally. Thank you.