# DeliverySlip Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is DeliverySlip the right File Sharing solution for you? Explore 40 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/175024/DeliverySlip/reviews

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DeliverySlip

4.3 (40)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated May 9th, 2026

# Reviews of DeliverySlip

Ease of use

4.1

Customer Service

4.1

## Showing most helpful reviews

Showing 1-25 of 40 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Scott A.  
President  
Accounting  
Used the software for: 2+ years

### "We are thrilled using DeliverySlip for emails containing our client's sensitive information."

July 30, 2018

5.0

It allows us to easily transmit sensitive client information by email, with no concerns about file size. This is extremely helpful in minimizing our paper delivery time and costs.

Pros

It's directly integrated with Outlook, and branded with our firm name. Our clients can choose to load the add-on, or just use the web client to access their emails, so it's easy for them to use.

Cons

There is not much that we don't like about it. The one thing we dislike isn't a software issue - it's an acceptance issue. Some of our clients don't quite understand the need for secure email yet, so it's sometimes difficult to convince them to set up a password to access their emails. However, that's not software specific.

Review Source

VR

Verified Reviewer  
Partner & Founder  
Marketing and Advertising  
Used the software for: 6-12 months

### "Robust Feature Set That's Easy to Use"

September 28, 2018

5.0

Overall, I've been very happy with DeliverySlip. Working with different clients, vendors, and partners, I share and have access a great deal of secure and confidential information, so it's great to have confidence that I'm in complete control of who sees it and when. Also, in the sales part of my job, things like true, verifiable e-signatures go a long way in making my job easier.

Pros

It integrates with my Gmail so I can quickly switch to a secure message with the click of a button. Being able to see who views, prints out, forwards, and downloads messages and attachments is great, especially when you're on a deadline! Getting signatures online is super easy. I especially like that it authenticates in the background, so I don't need to go through massive security protocols every time I send a message.

Cons

I wasn't the biggest fan of switching between my inboxes, but it looks like that's fixed in the latest release.

Review Source

KK

Kelton K.  
User  
Legal Services  
Used the software for: Less than 6 months

### "Design and Ease of Use are Deficient "

January 23, 2020

3.0

The law/tax firm, of which I am a customer, uses this. So I am to use it for security. We customers get no training, so it has to be highly intuitive (which is not bad), but the CON items I mentioned above are indeed "clunky" for its usage.

Pros

Encryption seems to work well (a primary reason for this product). File upload and download are relatively easy (but sometimes muddy on how to find or use). It seems to be saving everything (altho following and finding material on different topics is not easy).

Cons

As an end user of one of your clients, I seem to have some functions restricted (not available), which then requires additional work to circumvent what should have been easy. E.g., changing the subject/title of an email. I am not allowed. If several subjects are being addressed, tracking and finding relevant conversations and files is a real mess, not even separated by correct subjects. The english in the pop-up asking for this review was very poor. It starts "I Made DeliverySlip . . ." What? Made? I don't think so. DeliverySlip (which I had never heard of) was USED for my secure exchange. I have to loop through the Logon sequence about 3 times to get in (via using my email address path). After the prompt for password and providing it, it loops back to asking the "method" I want to use, so I supply that AGAIN, then it goes back to password, which was provided on the prior loop thru, and then I finally get the option to LOGIN. It is very consistent - - and poorly implemented - - but works. Lastly, I occasionally get email from the same staff OUTSIDE the secure services. I have no idea why. Is it their error, or a software error?

Review Source

TP

Tracy P.  
psychotherapist  
Mental Health Care  
Used the software for: 2+ years

### "easy interface "

February 13, 2020

4.0

Pros

Simple and quick secure email exchanges are essential is protecting client privacy. The system works without a hitch the majority of the time.

Cons

I use an ipad pro and i would really love it if I could use the app in the landscape/horizontal/desk position with a keyboard. It currently only lets me use it in portrait mode with the built in ipad keyboard. If I am typing a longer email where I need to type efficiently, I prefer the add on keyboard. So often I am looking at the app sideways. Not very convenient.

Review Source

BH

Barry H.  
Owner/Lab Tech  
Hospital & Health Care  
Used the software for: 6-12 months

### "Wonderful experience "

September 28, 2018

4.0

Despite what I believe to be a small lack of customer service, DeliverySlip has been a wonderful experience. The easy to use software has been great for my business and I have turned on multiple clients to this great software. I hope DeliverySlip continues to grow and be as effective for others as it has been for me. Overall satisfied.

Pros

I use encrypted emails for my business and DeliverySlip has an unbeatable rate in addition and is simple and easy to utilize. Highly recommend for any and all business and have turned on multiple clients to this easy to use software.

Cons

I do not believe that customer support is very helpful. I had 2 issues last week (both at the same time and the first in almost a year) and did not feel that my questions were answered. Unfortunately calling the number did not yield any results and I had to rely merely on an email response which I did not find to be professional. I will say however that the staff I talked to multiple times when I called were very friendly.

Review Source

Marc S.  
Founder, Brand Strategist  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Easy, and necessary!"

October 3, 2018

5.0

I was the victim of an interac hack that went through my email and 'relieved' me of a payment I was making to a supplier. DeliverySlip offered an easy way to solve for that awful pain point. Best of all, it was a few clicks and done.

Pros

DeliverySlip was absolutely intuitive. And having just been the victim of an interac scam where my email was hacked for a password, I DEFINITELY see the need for this!

Cons

I find there are a lot of features I'd like to use IF I ever got around to learning them. Personally, I'm super happy with email encryption. That's a major pain point - SOLVED.

Review Source

Lisa W.  
Executive Director  
Non-Profit Organization Management  
Used the software for: Less than 6 months

### "Great software, great value!"

November 23, 2018

5.0

Quick response from customer support. Very easy to install.

Pros

As a nonprofit, I must always find a way to maximize what we spend. However, we must also find a way to keep our customers information secure. This software provides both. The integration with Microsoft Outlook means that the availability to send a secure email is at my fingertips.

Cons

Thus far I have not found anything that I dislike about this software.

Review Source

Brian O.  
Personal trainer  
Health, Wellness and Fitness  
Used the software for: 1-2 years

### "Review"

October 6, 2018

5.0

Awesome. Thanks T

Pros

Ease of use, I am not good at tech stuff, even I can use deliveryslip

Cons

Functionality with iphone, doesn’t always work on my phone

Review Source

VR

Verified Reviewer  
Parttime SaaS/B2B Content Writer  
Writing and Editing  
Used the software for: Less than 6 months

### "Great for everyone who likes another layer of security"

December 7, 2018

5.0

Pros

I love how DeliverySlip does not require you to setup a new email account to enjoy the robust security it offers. It only takes your existing email accounts and builds walls around them that you can control for outbound and inbound mails. This is especially helpful even for solo professionals like myself when talking about financial details or project details.

Cons

Despite the security, it can be a hassle for recipients who are not familiar with the solution. They need to sign-up to be a part of the sender's secure community and if they do not, they are unable to view the secure message.

Review Source

VR

Verified Reviewer  
Information Security Administrator  
Government Administration  
Used the software for: Less than 6 months

### "Excellent Software, Excellent Support"

October 1, 2018

5.0

Pros

As a G Suite user in my organization, it was extremely easy to get DeliverySlip integrated and working with my existing workflow. The menus are easy to navigate, and the features are top-notch. Even the e-discovery (which is often a huge chore in other solutions) was intuitive and robust. Very excellent software, and worth the price.

Cons

Learning a new software is always a bit of a chore, especially when you need to get an entire department migrated and operational in a hurry. But even then, DeliverySlip was by far the easiest migration I've experienced in a long time!

Review Source

MK

Matthew K.  
Owner dentist  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Deliveryslip is excellent"

February 10, 2020

5.0

Excellent

Pros

Ease of use- integrates extremely well.

Cons

Not sure I can think of any but this review I need to end

Review Source

aA

abraheem A.  
Hospital doctor  
Hospital & Health Care  
Used the software for: Less than 6 months

### "Excellent system"

October 5, 2018

5.0

Very positive, rules compliant, free of charges !

Pros

Immediate feedback when senders received my emails. encrypted email making my work complaint with recent EU rules and regulations.

Cons

not allowed to send more than few emails per day.

Review Source

BL

Barbara L.  
Practice Manager  
Medical Practice  
Used the software for: Less than 6 months

### "GDPR nightmare"

November 20, 2018

4.0

Good.

Pros

Ease of use, ability to recall messages and safe storage.

Cons

The time for which messages stay active.

Review Source

JL

Jake L.  
dentist/owner  
Medical Practice  
Used the software for: 1-2 years

### "Good secure email"

January 31, 2020

5.0

Great once we understood the cross-reaction with Outlook & our spam/spyware plugin.

Pros

Web-interface and phone app are stable and reliable. I love being able to check secure communications on the go.

Cons

Tried to use it in Outlook while also simultaneously running our spam/spyware filter. That didn't work. Constantly calling IT to have them re-establish the plugin. I finally gave up on the Outlook plugin and switched to the web-based portal. I installed a quick button in our Practice management software (Open-Dental) that quickly opens DS for me.

Review Source

DC

David C.  
Compliance  
Computer & Network Security  
Used the software for: 2+ years

### "Faulty integration with Office 365"

February 26, 2020

4.0

See above.

Pros

We are a managed services provider. I feel it is secure and I am a compliance person.

Cons

Only one of our 14 engineers have been able to make this integrate seamlessly with Office 365, therefore we do not push/sell this product very often. I personally spent days on the phone with support and they never could make it work on my device. When we install the plug in, every time you want to use it, it shuts the device down. We reloaded Windows 10 three times at Support suggestion.

Reason for choosing DeliverySlip

We sell a lot of Appriver Services to our many medical clients.

Review Source

WW

Wells W.  
Staff Attorney  
Legal Services  
Used the software for: 2+ years

### "Slow, clunky, hard to find or sort emails"

February 4, 2020

3.0

This is a secure server, but it is not nimble or intuitive.

Pros

The security features are the only laudable aspects of this program.

Cons

The program is slow, clunky, does not let you easily sort other than by date, like Outlook does, for instance. When you view any particular email that has an attachment, it can be hard to get past the open attachment and back to the email itself. Sometimes it also does not let you cut and paste from emails, and it does not let you cut and paste headers from current emails. It takes a long time for it to load old emails.

Review Source

RC

Ronald C.  
Dentist  
Medical Practice  
Used the software for: 2+ years

### "Easy and Safe Mail Encryption Service"

January 15, 2020

5.0

Excellent.

Pros

Safe and effective software program that easily integrates into my email service.

Cons

That I have to use this kind of software disturbs me, but protecting data is important.

Review Source

PC

Philip C.  
Consultant Oncologist  
Health, Wellness and Fitness  
Used the software for: Less than 6 months

### "Really easy to use with GDPR compliance."

November 14, 2018

5.0

Pros

Deliveryslip is compatible and completely integrated with Gmail and Outlook. This is really important to me as I do lots of work off my smartphone as well as my laptop using Gmail. My secretary however is more desk-bound and uses Outlook. DeliverySlip works perfectly between us. The system works very well, allowing me to satisfy my GDPR requirements, while retaining the flexibility and functionality I require. I work in the healthcare industry in the United Kingdom. Secure file transfer and email encryption are very important in this sector. I have no hesitation in recommending DeliverySlip to other small businesses like mine.

Cons

There are very few complaints about the software as far as I'm concerned. The need to invite recipients of your emails to register with the system is a necessary evil and a little annoying but cannot be helped. The Gmail integration is pretty good but occasionally the page needs to be refreshed in order to allow the integration to become visible.

Review Source

SK

Susan K.  
staff  
Medical Practice  
Used the software for: 2+ years

### "Has been difficult to use"

January 25, 2020

2.0

Pros

This product is not difficult to use it is just not consistent.

Cons

How it is often not able to open or it switches files around

Review Source

MN

Matthew N.  
Account Manager  
Information Technology and Services  
Used the software for: 2+ years

### "Feature rich but problematic Outlook addon"

June 1, 2022

4.0

Great product but the Outlook thing made it hard to justify to our customers

Pros

Loads of features which you don’t get with other platforms

Cons

The Outlook addon caused problems. This makes it hard to justify

Review Source

SW

Steven W.  
Managing Member  
Government Relations  
Used the software for: 2+ years

### "Solid and Reliable"

February 26, 2020

5.0

Pros

The program works like it is intended without failure.

Cons

Finding the menu for sent, draft messages is not intuitive. If I used the program everyday that would be no problem but as an intermittent user I am "searching for Waldo" every time. (As I write this maybe it is my fading memory that is the problem).

Review Source

CF

Catherine F.  
Portfolio Mgr  
Financial Services  
Used the software for: 2+ years

### "Can only use through the internet"

February 14, 2020

4.0

It is very helpful in sending and receiving secure emails.

Pros

It works well. Annoyed that I must have a minumum.

Cons

I used to be able to use it with my Outlook account. Now it freezes.

Review Source

CW

Cassandra W.  
Office Supervisor-Legal Secretary  
Legal Services  
Used the software for: Less than 6 months

### "This is a great product!"

November 1, 2018

5.0

In my line of work it is critical to protect the private information in our documents. This service has made it easy and affordable to do so. Very happy with this product!

Pros

I love that the file share capacity is so large that I am able to share all of my documents in one secure email. The colleagues I send documents to have also really enjoyed that they are able to download the documents all at once, rather than one at a time, as was the case with a previous service our office used. I have found this product to be very user friendly, intuitive and reliable. Very happy we found DeliverySlip!

Cons

I honestly have not had one complaint about this software!

Review Source

VB

Venetia B.  
Recipient  
Individual & Family Services  
Used the software for: 6-12 months

### "Awkward Opaque Interface"

March 13, 2020

2.0

Confusing and difficult to navigate. I need to see all correspondence in one window with tiny notification icons telling me its been seen and read. Every time I open the software there is a information wino I need to click through even though it had nothing to do with me.

Pros

colour and I don't have to use it every day

Cons

This software is difficult to use as a recipient. Its hard to track incoming or outgoing messages. Having so many stages for notifications for each email distracts form usability.

Review Source

MJ

Mantas J.  
IT Manager  
Financial Services  
Used the software for: 1-2 years

### "One of the best secure messaging platforms"

September 5, 2019

5.0

It is really easy to use, well designed, barely have any glitches and competitively priced.

Pros

It is really easy to use, all functions are accessible with one click and it covers all data security you need in one cheap package.

Cons

When you send a secure email, system sends a notification to recipient. If by some dumb reason recipient responds to the notification rather than the actual email, then you get a notification about that, so situation gets comical when you need to send tone of notifications just to get the response.

Review Source

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