---
title: "Figma Reviews 2026. Verified Reviews, Pros & Cons | Capterra"
description: "Is Figma the right Prototyping solution for you? Explore 878 verified user reviews from people in industries like yours to make a confident choice."
source_url: "https://www.capterra.com/p/175027/Figma/reviews/"
page_type: "reviews"
language: "en"
publication_date: "2026-10-19"
---

Figma

4.7 (878)

[View alternatives](https://www.capterra.com/p/175027/Figma/alternatives/)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

* * *

Last updated October 19th, 2026

# Reviews of Figma

Ease of use

4.5

Customer Service

4.3

## Pros and Cons in Reviews

SK

Sayuru K

UI UX EngineerDesign, 2 - 10 employeesUsed the software for: More than 2 years.

“Prototyping is solid too, I can mock up a full user flow and test it with stakeholders before any code gets written, which has cut down review cycles a lot.“

July 9, 2026

JR

Jose Angel R

Project CoordinatorGovernment Administration, 201 - 500 employeesUsed the software for: 1-2 years.

“Figma has its own file format described with the .fig extension, so there are not many import options from other formats such as .xd, which can be a bit tedious if we come from other applications and want to bring all our projects to Figma.“

October 20, 2024

MB

Matt B

Director of ProductsComputer Software, 51 - 200 employeesUsed the software for: More than 2 years.

“From a product management standpoint, it provides us our one-source-of-truth for all of our product designs, and it still gives me the freedom to experiment with designs and make prototypes.“

January 26, 2026

Johanna Lorraine H

ArtRetail, 501 - 1,000 employeesUsed the software for: Less than 6 months.

“I dont like about Figma is that large, complex files with many, or heavy, assets can cause lag, slowness, and high memory usage.“

February 26, 2026

KB

Katie B

BAOil & Energy, 1,001 - 5,000 employeesUsed the software for: 6-12 months.

“Figma does what we need it is great to have our designs in one place to ensure consistency accross the areas we work with , the develeopers of the app we are creating use these designs to work on the front end developement so a very im portant tool for our business“

April 14, 2026

MB

Matt B

Director of ProductsComputer Software, 51 - 200 employeesUsed the software for: More than 2 years.

“It's difficult to come up with any true downsides to using Figma, but I could mention that you really need to take time to learn the different modes, methods of editing, keyboard shortcuts, and especially how formatting works.“

January 26, 2026

George F

Lead in Creative Design ProcessGraphic Design, Self-employedUsed the software for: 6-12 months.

“Customization and the ability to add other information to enhance the project has been welcomed, also with plugins to other apps that help a lot with integration with projects.“

March 16, 2026

Nitesh V

QA EngineerInformation Technology and Services, 51 - 200 employeesUsed the software for: 1-2 years.

“I've missed design changes that directly impacted my test cases because of this.“

April 23, 2026

## Showing most helpful reviews

Showing 1-25 of 878 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Nikitha Y.  
AI Proposal Intern  
Computer Software  
Used the software for: 1-2 years

### "Flexible design and prototyping platform for collaborative projects"

September 21, 2026

5.0

My overall experience with Figma has been positive. The Features provide a flexible environment for creating and organizing digital designs, while Prototyping makes it useful for demonstrating interactive workflows before development. Navigation is generally straightforward, and Customization and Templates provide useful flexibility for different design requirements. Security and access controls are also important when working with shared design files. Although more advanced functionality can have a learning curve, I find Figma practical for design and prototyping work and believe it provides good Value for Money.

Pros

Figma is easy to use and provides a flexible environment for creating and organizing digital designs. The Features support different stages of the design process, while Prototyping is particularly useful for creating interactive mockups and demonstrating how a design will work. Navigation is generally straightforward, making it easy to move between files, pages, and design elements. The Customization and Templates options also provide flexibility when starting new projects or adapting designs to different requirements.

Cons

Some advanced design and prototyping features can take time to learn, particularly for users who are new to collaborative design tools. Large projects with many files, pages, and design elements can also make Navigation more difficult. I have occasionally encountered minor usability issues when working with more complex designs. Security is important when sharing design files, so permissions and access settings need to be managed carefully. I have limited direct experience with Customer Support, so I cannot strongly evaluate that aspect.

Review Source

Nicolò S.  
Web developer  
Computer Software  
Used the software for: 2+ years

### "A modern, powerful, and essential design tool"

January 9, 2026

5.0

My overall experience with Figma has been very positive. It’s a reliable, mature, and constantly evolving tool that I use successfully for both small and complex projects. It greatly improves collaboration between designers and developers and helps keep workflows efficient and well organized.

Pros

Figma is extremely intuitive and fast to use. Compared to Adobe XD, it feels much more advanced, especially in terms of real-time collaboration, component management, and design systems. Being cloud-based makes teamwork seamless. I’m also very happy to see AI features being introduced, which make the tool even more powerful and future-oriented.

Cons

The main drawback is the cost of granting access to temporary external collaborators. If they don’t already have a license, it can be expensive to add them just for a short period. Automatic renewals can also be a downside, as it’s easy to forget to remove or downgrade a license once the collaboration ends.

Switched from

[Adobe XD](https://www.capterra.com/p/168423/Adobe-XD/)

Adobe stopped actively developing XD, and it became obsolete in a very short time. Figma felt more modern, faster, and clearly moving forward, so switching was an easy decision.

Review Source

MB

Mat B.  
Senior Engineer  
E-Learning  
Used the software for: 2+ years

### "An Incredibly Powerful Design Tool for both Designers and Engineers"

September 16, 2026

5.0

As an engineer, I use Figma primarily for review and implementation. I find it useful for reviewing the details of design, however I feel the lack of integration with frontend utilities is an issue, making it difficult to maintain our design system. Product designers have created designs, engineering has translated those designs into a design system for frontend development. There is a gap between design and handoff.

Pros

Figma makes reviewing, collaborating and implementing designs extremely easy. As a design tool, it seems very easy to use.

Cons

I wish there was a way to integrate it with Tailwind and our Tailwind configs. This is an industry-wide utility used for frontend development. I wish there was a way to integrate Figma with our custom component library, even third party component libraries for front end development, so that designers can work with what the engineering team has built. This would help sync designs to the design system.

Review Source

KB

Katie B.  
BA  
Oil & Energy  
Used the software for: 6-12 months

### "Figma review"

April 14, 2026

3.0

Figma does what we need it is great to have our designs in one place to ensure consistency accross the areas we work with , the develeopers of the app we are creating use these designs to work on the front end developement so a very im portant tool for our business

Pros

We utiise this for Ux designingfor a new app that we are creating , to allow us to collabrate accross the various developement teams to ensure we have a source of truth and we can update and ensure that these have version control

Cons

I do find it quite tricky to navigate around and it can be very slow at times and also loses connection

Review Source

VR

Verified Reviewer  
Product Designer  
Design  
Used the software for: 2+ years

### "The best collaborative design tool I've ever used"

August 12, 2026

5.0

I've been using Figma every day for several years, and I can't imagine my workflow without it. It's become much more than a design tool.... it's where ideas are explored, products are defined, prototypes are tested, presentations are created, and teams collaborate. I would recommend it to any product designer, UX/UI designer, or team building digital products.

Pros

Figma completely changed the way I design digital products. Its real-time collaboration is unmatched, making it easy to work with teammates and clients without worrying about version control. I use it for everything, from wireframes and high-fidelity UI design to interactive prototypes and presentations. Features like Auto Layout, Variables, Components, and Dev Mode have significantly improved both my workflow and handoff to developers. It's also incredibly fast, intuitive, and constantly evolving with meaningful new features.

Cons

Defineteley, the pricing model. It's very difficult to understand how it works, and they also changed the plans many times, so this is a real pain I have and I would love they could do something to solve it. Also, as Figma keeps adding more capabilities, it has become more complex for new users. Some advanced features have a learning curve, and very large files can occasionally impact performance.

Switched from

[Adobe XD](https://www.capterra.com/p/168423/Adobe-XD/)[Adobe Photoshop](https://www.capterra.com/p/229092/Adobe-Photoshop/)[Adobe Illustrator](https://www.capterra.com/p/227125/Adobe-Illustrator/)

They have nothing to do comparing with Figma in comparison.

Review Source

Elena T.  
Email Marketer  
Marketing and Advertising  
Used the software for: 1-2 years

### "Game changer for UI-UX collaboration"

January 7, 2026

4.0

Overall my experience with Figma has been very good. I use it together with my designers and it makes collaboration much easier. We only use the free version and honestly we’ve never needed to contact support, which is actually a good sign. It’s a solid tool for UX/UI design and much more practical than older tools like Photoshop.

Pros

I really like how easy Figma is to use with my designers. The UX is very clean and intuitive, so you don’t need a lot of time to learn it. It’s much more flexible than Photoshop, especially for UI and UX work. Real-time collaboration is a big plus, and even the free version is more than enough for our daily work

Cons

Sometimes it can feel a bit heavy when files get very big, and performance can slow down. Also, some advanced features are locked behind the paid plans (Only 3 free pages), but for most basic and medium projects the free version is still okay.

Switched from

[Miro](https://www.capterra.com/p/128955/Miro/)

I switched from Miro because Figma keeps my whole workflow in one place. And it’s easier to collaborate with designers and clients in the same file

Review Source

VR

Verified Reviewer  
Lead UI-UX Designer  
Information Technology and Services  
Used the software for: 2+ years

### "Figma / Pros & Cons"

December 27, 2025

5.0

Pros

The best part about Figma is the cross platform possibility which Adobe XD could not provide. The new AI integrations also serve a huge purpose making figma a peak creative platform. Also their customer support is one of the best in the field.

Cons

In overall, Figma is one of the best Designing tools. But the limitations of plugins and their paid usage is a downside I've noticed in figma. It also has minimal possibility for animations but it covers up the flaw through its AI and prototyping with smooth navigation.

Switched from

[Adobe XD](https://www.capterra.com/p/168423/Adobe-XD/)

Easy access through all devices because of the Cross Platform feature and the advanced Prototyping.

Review Source

Sean N.  
LX and Technology Manager  
Education Management  
Used the software for: 6-12 months

### "The Flagship Platform for Prototyping and Mapping"

December 20, 2025

5.0

It's a great tool for prototyping UX design, whiteboarding for processes and concept mapping, and collaborating with teams.

Pros

I love how robust the features are as well as the various levels of user management for how deep you want to go into using it.

Cons

It can be difficult to learn if you're new to more advanced tools like prototyping. The collaborative features also can work pretty slowly and lag.

Switched from

[Miro](https://www.capterra.com/p/128955/Miro/)[Lucidchart](https://www.capterra.com/p/146136/Lucidchart/)

Figma is more robust and can be used for much greater range of features

Review Source

EP

Elena P.  
Digital Strategy Senior Specialist  
Non-Profit Organization Management  
Used the software for: 2+ years

### "Easy to learn, great for teamwork, and constantly improving"

September 25, 2026

5.0

Figma has become essential for our design workflow since it's easy to learn, great for teamwork, and constantly improving with useful new features

Pros

Intuitive interface, real-time collaboration, and seamless handoff to developers. Prototyping feels fast and design systems stay consistent across teams

Cons

Performance can lag on complex files, and offline access is limited compared to desktop-native tools.

Review Source

NR

Neha R.  
Engineering Manager  
E-Learning  
Used the software for: 6-12 months

### "FIGMA Designing "

September 3, 2026

4.0

Pros

Prototyping, ensure real time collaboration and interactive prototypes. Intuitive interface makes it excellent for designing. Navigation is easy. Value for money

Cons

Offline functionality is limited, sometimes performance lags are seen when working on large design files

Review Source

RH

Ryan H.  
Creative Manager  
Banking  
Used the software for: 1-2 years

### "Figma review - March 30, 2025"

March 30, 2025

5.0

I love Figma. I use it every day. There are still some little bugs to be worked out, but it's preferable to a program like Photoshop for designers in many ways.

Pros

I love how easy it is to export entire projects. I can make an entire document in figma, order it the way I want it, and export it right then and there as a PDF. I also like how much easier it is to organize than something like Photoshop. I don't have to worry about organizing my desktop files. It's all right there in Figma. It has become my top-used desktop app.

Cons

The free version is pretty restrictive. I would like to see more pages and files allowed for people who don't want to pay. It can also be difficult to open shared files. Links automatically open in the browser, and unless you delete your cache and/or cookies, it won't load.

Switched from

[Adobe Photoshop](https://www.capterra.com/p/229092/Adobe-Photoshop/)

I still use Photoshop, but Figma has become my primary editor because it's much easier to manage files and brainstorm in Figma.

Review Source

KP

Kaitlin P.  
Senior Product Designer II  
Hospital & Health Care  
Used the software for: 2+ years

### "Must use UX software for designers"

May 5, 2025

5.0

Pros

Auto layout is a game changer when you learn how to use it.

Cons

The options for text editing is pretty limited.

Switched from

[Sketch](https://www.capterra.com/p/171364/Sketch/)

My new company was using it. Better collaboration tools.

Review Source

VR

Verified Reviewer  
QA Engineer  
Information Technology and Services  
Used the software for: 1-2 years

### " Best Friend for Design Validation"

April 23, 2026

5.0

As a QA standpoint, Figma has genuinely improved my testing workflow. Having a single source of truth for design means fewer back-and-forth conversations with the design team. I use it regularly to cross-check UI elements, validate user flows, and identify inconsistencies between the design and the developed product. However, I do wish it had more QA-friendly features like annotation tracking or change diff views. Overall, it's a solid tool that makes cross-functional collaboration much smoother

Pros

I like most about Figma is how easy it makes the handoff process between designers and testers. I can directly inspect design elements — spacing, fonts, colours, dimensions — without having to ask the designer every time. The prototyping and flow features are especially useful for me to understand the intended user journey before writing test cases. It gives me a clear reference point to validate the actual product against the expected design. Good in security that without access you can view the design.

Cons

My biggest frustration is the lack of proper version history visibility for QA purposes. When a design gets updated mid-sprint, there's no strong notification system to alert testers about what exactly changed. I've missed design changes that directly impacted my test cases because of this. Also, comparing two versions of a design side by side isn't as smooth as it should be, which makes regression checks on UI designs a bit tedious.

Review Source

VR

Verified Reviewer  
Principal Product Manager.  
Computer Software  
Used the software for: 1-2 years

### "Great design tool. "

March 26, 2026

5.0

The overall experience has been really good. It's affordable to get started. The user experience is easy for collaboration and building product prototypes

Pros

Figma is a great design tool that helps him collaborate with both engineering, design, and product teams.

Cons

Figma can get overly complicated, and the AI features still need improvement, especially in terms of setup and ease of use.

Alternatives considered

[UX Pilot](https://www.capterra.com/p/10032763/UX-Pilot/)[Replit](https://www.capterra.com/p/10011212/Replit/)

Reason for choosing Figma

Figma is much better for team collaboration.

Review Source

VR

Verified Reviewer  
Owner, Designer  
Design  
Used the software for: 2+ years

### "Best web/app prototyping tool"

April 15, 2026

5.0

Pros

I have been using Figma for various client projects for about 5 years now. It is my go to for designing and prototyping websites. It makes communicating and collaborating with dev team easy. The software keeps improving over the years and now has better features for vector illustrations as well as faster prototyping with figma make.

Cons

The new feature, figma make, is fun to tinker around with. I think it has room for improvement on the generated designs, but it gives an excellent starting point, making my workflow faster.

Review Source

Portia A.  
Nurse  
Hospital & Health Care  
Used the software for: 1-2 years

### "Great for collaboration, takes time to learn"

April 18, 2026

5.0

My overall experience with Figma has been good. It’s a very useful tool for design and teamwork, and once you get used to it, it’s quite straightforward. It really helps with collaboration, although there’s a bit of a learning curve at the start.

Pros

I like how easy it is to design and collaborate with others in real time. Everything is in one place and it makes sharing ideas and working as a team much smoother

Cons

It can be a bit confusing at first, especially if you’re new to design tools. Also, some features are limited unless you upgrade.

Review Source

VR

Verified Reviewer  
Senior Mobile Developer  
Computer & Network Security  
Used the software for: 2+ years

### "Best for pricing, but we can do better"

November 10, 2025

4.0

Pros

Very easy to design simple things but also complicate ones. It's very easy how you can share the design with other team members.

Cons

Pricing is a bit high and it's a thing I don't like. It would be good to have more features in the free tier.

Review Source

Jake S.  
Product Manager  
Consumer Services  
Used the software for: 1-2 years

### "The ideal prototyping tool for UI edits"

October 24, 2025

4.0

Very positive, I will continue to use this tool and learn how to leverage all tools. I think some more tutorial material in platform to leverage complex features would be helpful.

Pros

Very intuitive prototyping tool! Highly encourage product managers to use the HTML to design google extension to capture other UIs to edit.

Cons

Nothing, the tool is fantastic and I use it daily as a product manager and I love how easy it is to collaborate live with other PMs.

Review Source

VR

Verified Reviewer  
Functional Analyst  
Information Technology and Services  
Used the software for: 1-2 years

### "Great for Prototyping and Collaboration"

March 19, 2026

5.0

Pros

Figma has a lot of capabilities and makes team collaboration easy. It's a great tool for detailed prototyping.

Cons

Learning the ins and outs of Figma can take some time, but they do have a lot of community learning resources and help features.

Review Source

VR

Verified Reviewer  
Marketing Events Manager  
Computer Software  
Used the software for: 6-12 months

### "Figma Review as Marketing Professional"

March 14, 2026

5.0

Pros

\- Great for real-time collaboration with designers and stakeholders. - Easy to leave comments and give feedback directly on designs. - Cloud-based, so no need to download or manage files. - Makes it simple to review UI/UX mockups and prototypes.

Cons

\- Can take time to learn if you’re not from a design background. - Performance can slow down with very large design files.

Review Source

Ryan P.  
UIX Designer  
Design  
Used the software for: Less than 6 months

### "Robust creative flow"

February 3, 2026

5.0

Overall I like it. Especially for creatives who are trying to think as a user when designing apps or web interface types of tech.

Pros

I like that this is an excellent tool for the early design stages of anything UIX related. It allows for simple communication and hands-on editing by a team.

Cons

My least favorite thing is that there is a bit of learning curve. I did watch quite a few Youtube videos on the layout and tools to overcome the learning curve though.

Review Source

PO

Patrick O.  
Sr. Marketing Specialist  
Computer Software  
Used the software for: 2+ years

### "Figma is like a more collaborative Adobe CC"

July 22, 2025

5.0

I've been working with Figma for over three years now. I've used it when working in product design and development, creating graphics to insert into videos, and creating graphics for events and social posts. Once I got the hang of it, it's an essential tool for me in my marketing role.

Pros

I like how Figma allows you to create very repeatable canvases for creating branded assets. I use Figma to regularly create video graphics and thumbnails, and I can ensure uniformity and quick replication.

Cons

Not really a dislike, but as a long-time Adobe user, there was certainly a learning curve when transitioning into Figma. The tools are in different places, the methods to select and edit components are different, and the layers act somewhat differently.

Review Source

DM

Dennis M.  
Senior Frontend Engineer  
Mental Health Care  
Used the software for: 2+ years

### "Figma: A modern, Seamless, UI/UX Design Tool Built for Website and Mobile App Designers"

July 24, 2025

5.0

Pros

What i love most about Figma is its Interface. Its has a interface that is Minimal, Modern and quite intuitive that helps me to create Web Designs, User Interfaces and App Prototypes with Ease. Furthermore, Figma allows real-time collaboration where if we are working on a project as multiple designers the process is Smooth and Streamlined. Overall, i highly rate it! A solid 10/10

Cons

Everything about Figma is Amazing, its a Tool that i love use and thereby there is nothing that i dislike about the software.

Review Source

DM

Demi M.  
Community Manager  
Gambling & Casinos  
Used the software for: 1-2 years

### "Made for ux designers"

July 29, 2025

5.0

Figma , from my experience , meets the need for mockup design , and allows for proper collaboration.

Pros

It's one of the best online collaboration platforms. The main use is obviously UX, but it also allows several people involved in mockup creation to take part.

Cons

Noting to dislike, Figma is affordable for any web interface conception. Ideal for UX and copywriters to better refine their work.

Review Source

GG

Guntas G.  
Software Developer  
Information Technology and Services  
Used the software for: 1-2 years

### "Best choice for design teamwork"

July 10, 2025

5.0

Pros

Figma is the best to work on mockups or with UX Designers, all changes are live which help a lot when managing interface conflicts. It's much more easy to get started with compare to Xd.

Cons

Some features are missing like vectorize so we still need Illustrator sometimes. But except that, all the times we used it, it stayed up to what we was expecting.

Review Source

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