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The Zero Keyboard app supercharges Salesforce for the fastest data capture on mobile. Making sales professionals and teams more productive. Update Salesforce on-the-go with swipes, scan business cards and dictate memos. Free 30-day trial for iOS & Android. Enterprise Edition offers 100 % customized mobile Salesforce workflows for the entire organization and has built-in all the functionality of Salesforce Mobile (Salesforce1).
Provider
Zero Keyboard
Located In
Finland
Foundation
2013
Open API
Unverified
Deployment
Cloud, SaaS, Web-Based
Training
Live Online
Support
Chat
Salesforce users
Content Source: Zero Keyboard
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Overall Rating:
Overall Rating:
Zero Keyboard Reviews
"This is a fantastic product = unbelievable time saver."
Overall: Time savings. Ease of use.
Pros: I. LOVE. THIS. APP. This saves me so much time it isn't even funny. It does a great job of pulling info off of business cards and using the swipe features, data entry is about 10 times faster. That is not an exaggeration.
Cons: My only issue with this app is that it is designed to attach activity to contacts. I would really like to use the business card scanner to create new accounts rather than add a contact to an existing account. Even without that, this is a fantastic app and saves an unbelievable amount of time - that is on top of being so easy to use, I could train a monkey to do it.
"Poor Customer Service"
Overall: Tried to cancel the contract because of the change in the business environment and the fact that we are not seeing prospects face to face nor obtaining business cards. Joanne advised that I was out of my 30 days of cancellation and that I have to honor the contract. She also advised that they have new solutions which were never communicated. Based on the current business environment I think their hard-line of sticking to the contract is not customer friendly nor fair.
Pros: We believed it would be easy to use for all our salespeople who travel frequently.
Cons: Bought the system just before Covid-19 and never really had the opportunity to integrate the software into Salesforce because we stopped seeing customers.
"It's a nice product, but it was inconvenient to download many business cards with high accuracy."
Overall: I could upload more than 100 business cards in fairly short period of time with photo data of each business card in Salesforce.
Pros: I liked Zero board's simple steps to download business cards and you can download next business card while uploading the previous one.
Cons: Data accuracy didn't meet my expectation. I assume this product is one of the best business card scanner applications. However, need to review after downloading business cards was disappointing since I found many typo or input in a wrong field. I wish I could have a function that I can review data entry before uploading to Salesforce production, or any way to review entry information in a spreadsheet so that I can update with appropriate information. It was time consuming to go to the actual contact information page and correct with right information.
Vendor Response
"Zero Keyboard Scanner"
Overall: Scanning Business tool.
Pros: Zero Keyboard is the best Business card scanner app that lets us scan any of business card and upload it to Salesforce. We can also add custom details in the fields that are not already filled. I like the User Interface of this app it is very User friendly.
Cons: Zero Keyboard is the Best Scanner app for business Card it is a very easy-to-use the tool and there is nothing that I dislike about it.
"Zerokeyboard in use"
Overall: Memos can be created right away after meeting when data is still fresh in my mind. Data is not missed like before when input was done in the evening from the hotel. Data can be read right away from HQ by somebody else. Saves time and eases communication.
Pros: Fast and easy to use at road. Saves a lot of unnecessary reporting time at office.
Cons: Accounts need to be ready. Not easy if totally new prospects.
