Traps Ratings

Overall
4/5
Ease of Use
3.5/5
Customer Service
4.5/5

About Traps

Traps advanced endpoint protection stops threats on the endpoint and coordinates enforcement with cloud and network security to prevent successful cyberattacks. Learn more about Traps

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Showing 6 of 6 reviews

Showing Most Helpful

Showing 6 of 6 reviews

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Rating
Company Size
Reviewer's Role
Length of Use
Frequency of Use
David O.
Network Administrator
Construction, 201-500 employees
Used the software for: 2+ years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
5/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 13, 2019

“Much better than signature based AV”

OverallWe needed a malware protection system that really worked. We had tried other AV programs but they would all fail at some point. We have had zero problems with workstations getting infected since using Traps.
ProsTraps does not rely on AV signatures. It relies on detecting the programmatic exploits that virus writers use to infect PCs. It also uses the behavior of programs to detect malicious activity. And it really works. It has caught malicious infected documents, spyware, adware, and grayware trying to infect our systems. And it stops the programs cold. Also, the new version is cloud based so we can protect remote users.
ConsThe endpoint agent updating process is still not as automatic as I think it should be. But it has been vastly improved in the latest version.
Reviewer Source 
Source: Capterra
August 13, 2019
Verified Reviewer
Fund-Raising, 501-1000 employees
Used the software for: 1-2 years
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
8/10
Reviewer Source 
Source: Capterra
September 12, 2019

“Good Endpoint Security Solution”

OverallTraps is good software to have. It did stop some malicious software that was downloaded.
ProsThis product doesn't do the old-fashioned signature based detection, but works by observing attack technique and behaviors. One of our workers had an Excel document which tried to reference some command line software to manipulate data. Of course this is very much how a virus could work, so Traps blocked it. Although this was a false positive, the solution using that Excel was not approved so Traps did a good thing. Management through the admin portal is visually pleasing and intuitive for most if the options.
ConsWe moved from on-prem installation to Cloud version of Traps. In the beginning the training options for the cloud version were almost non-existent. Even now, our training option was cancelled because of no other applicants for it. There is a free on-demand version of the training which I now will settle for. Managing the "Agent Installations" is not really intuitive.
Reviewer Source 
Source: Capterra
September 12, 2019
Javier B.
CSO
Computer Software, 11-50 employees
Used the software for: 1-2 years
Overall Rating
4/5
Ease of Use
3/5
Customer Service
4/5
Features
4/5
Value for Money
4/5
Likelihood to Recommend
9/10
Reviewer Source 
Source: Capterra
May 13, 2019

“Good solution for Endpoint... but with comments”

OverallThe general experience is very positive. There have been hardly any incidents after almost 2000 deployments and, on the other hand, the level of protection and information on the endpoints has improved enormously.
ProsIn standard endpoints it works perfectly. Protects equipment easily and efficiently. It has support for most of the operating systems updated in a company and the false positive rate is acceptable
ConsThe need to be connected to the internet is a limitation of the product. Proxy-based architectures are not supported, which makes it impossible to use them for systems in network segments without internet access
Reviewer Source 
Source: Capterra
May 13, 2019
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Davesh M.
Automation Engineering Intern
Computer Software, 501-1000 employees
Used the software for: Less than 6 months
Overall Rating
3/5
Ease of Use
3/5
Features
3/5
Likelihood to Recommend
6/10
Reviewer Source 
Source: Capterra
April 24, 2019

“Difficult to get setup”

ProsQuick intrusion/threat detection, silent background running
ConsExtremely difficult to roll out to company, was blocking company wide software such as 7-zip, was blocking Skype for Business messages, took forever to troubleshoot and properly roll out and install. In addition, the software does not have a great UI, it appears very serious and unnecessarily serious when detecting small threats
Reviewer Source 
Source: Capterra
April 24, 2019
Verified Reviewer
Computer & Network Security, 501-1000 employees
Used the software for: 6-12 months
Overall Rating
3/5
Ease of Use
3/5
Customer Service
3/5
Features
3/5
Value for Money
3/5
Likelihood to Recommend
5/10
Reviewer Source 
Source: Capterra
December 4, 2018

“Its a trap”

ProsThe product works well. Its not a full solution although it can help hit compliance with legacy servers
Consit can be resource intensive and requires that some exploits run partially before being caught.
Reviewer Source 
Source: Capterra
December 4, 2018
Verified Reviewer
Computer Software, 10,001+ employees
Used the software for: 6-12 months
Overall Rating
5/5
Ease of Use
4/5
Customer Service
5/5
Features
5/5
Value for Money
4/5
Likelihood to Recommend
10/10
Reviewer Source 
Source: Capterra
August 9, 2018

“This is awesome”

ProsI like that this was a well designed product that pushed my org's concept of IT security
ConsIt's expensive. We had to work to find budget for this
Reviewer Source 
Source: Capterra
August 9, 2018