# Fixel Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Fixel the right Customer Data Platform solution for you? Explore 11 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/175165/Fixel/reviews

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Fixel

4.8 (11)

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Last updated March 26th, 2026

# Reviews of Fixel

Ease of use

4.8

Customer Service

4.8

## Showing most helpful reviews

Showing 1-11 of 11 Reviews

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Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

OC

Or C.  
PPC Team Leader  
Marketing and Advertising  
Used the software for: 1-2 years

### "Remarketing on steroids"

April 30, 2019

5.0

Fixel has enabled me to easily segment my website visitors into quality groups scale my campaigns' ROAS very fast while saving me hours of time-consuming analysis trying to figure out the best metrics upon which I should focus. Adding to it the large knowledge base they provide in order to help you get started easily and wonderful customer support, it's one of the simplest and most useful marketing tools I have ever used

Pros

First and foremost - it delivers big-time. Fixel works exactly as promised - the top quality audience as identified by Fixel consistently shows better results in terms of CPA and ROAS compared to any other remarketing segment. In addition, it's so easy to implement and use! Just drop a small line of code, sit back and watch ys Fixel start collecting data directly within your marketing platform, ready to be put into good use. And of course - the results... it actually works!

Cons

I think the user dashboard can be better, maybe provide a little more information or insights regarding the collected audience. The tools itself does the job perfectly, but it never hurts to have more insights regarding your website visitors.

Review Source

VR

Verified Reviewer  
Director of Acquisition  
Legal Services  
Used the software for: 1-2 years

### "Takes the guess-work out of remarketing audiences"

May 6, 2019

5.0

It's important to note also that the team at Fixel has been super-responsive and able to solve our support requests with no follow-up on our side.

Pros

When running remarketing, we used to have only 2 choices - guess what the best-performing audiences would be, or run lengthy post hoc analyses (that might not hold true a month from now) to define our best audiences. Fixel simplified that - no need to spend tons of time creating multiple audiences, no need to run regular analysis - it just finds the best users, in real time, and moves them into intelligently bucketed remarketing lists. The results speak for themselves - higher conversion rates, lower CPL, and - importantly - higher conversion volume because we're finding high-performing users we would have otherwise missed.

Cons

I'd love to be able to peek under the hood to see the signals used to define audiences, so we can decide if there's a signal we'd like to ignore.

Review Source

KG

Konstantin G.  
User Acquisition Manager  
Health, Wellness and Fitness  
Used the software for: 6-12 months

### "Easy to set up, does the heavy lifting for you"

May 11, 2019

4.0

Pros

Easy to implement. Does the segmenting work automatically for you. Integrates well with Google Tag Manager, Facebook and Google Ads!

Cons

Initial code implementation can be tricky

Reason for choosing Fixel

No other products that do anything similar

Review Source

IW

Itay W.  
Head of Demand Gen  
Marketing and Advertising  
Used the software for: 6-12 months

### "Segmentation made easy"

May 6, 2019

5.0

Great for creating retargeting groups and also a great tool to create good quality look-alike seeds (on Facebook)

Pros

the ease of setting several segments of your website users based on engagement factors

Cons

it a bit of a black box so although it is working great you are not sure what is the segmentation is based on

Review Source

GR

Guy R.  
VP of Marketing  
Internet  
Used the software for: Less than 6 months

### "Great product"

April 30, 2019

5.0

Pros

I've been using Fixel for a few months now for my Facebook ads campaigns. It was very easy to implement using GTM and start building audiences based on user behavior on-site. When I started running campaigns using the Fixel audiences I was able to reach a much lower CPA than a standard remarketing campaign. I also use it to expand my reach using lookalike audiences. Bottom line - a great tool to improve targeting on Facebook ads, very efficient and easy to use.

Cons

Take into consideration you need a certain amount of traffic to get started

Review Source

YYKי

Yan Yanko Kotliarsky י.  
VP Digital Marketing  
Marketing and Advertising  
Used the software for: 6-12 months

### "A must for any eCommerce website"

April 30, 2019

5.0

Ease of use, great customer support.

Pros

The ability to understand who are our most valuable users, before they made their first purchase. This ability allows a smarter distribution of campaign budgets, allowing us to focus on users with higher probability to make a purchase.

Cons

The fact that they are a startup makes it a bit difficult to persuade clients to implement their solution.

Review Source

VR

Verified Reviewer  
Founder  
Marketing and Advertising  
Used the software for: Less than 6 months

### "Fixel Rocks!"

May 6, 2019

5.0

Smarter segmentation when it comes to remarketing campaigns, 3x on remarketing campaigns as they state is an understatement.

Pros

The ease of use and the results that came after using the product.

Cons

There really wasn't anything that I disliked, the product is great and allows you to do exactly what it's meant to do.

Review Source

TS

Tal S.  
Executive Regional Director  
Higher Education  
Used the software for: 6-12 months

### "Early Adopter turned advocate "

April 30, 2019

5.0

Pros

Fixel provides functionality that was missing from bigger, more mature and comprehensive tools

Cons

When first on-boarded, about a year ago, the offering was still messy and the need for Fixel’s solution wasn’t as evident.

Review Source

VR

Verified Reviewer  
CMO  
Marketing and Advertising  
Used the software for: Less than 6 months

### "I just love it"

April 30, 2019

5.0

Great! 10/10

Pros

As a marketer work with pixel is one of the most important things to do re-targeting to utilize all the traffic that already consider your product/service

Cons

It takes a few hours to understand the platform

Review Source

YS

Yonatan S.  
CMO  
Computer Software  
Used the software for: Less than 6 months

### "Fixel feedback"

April 30, 2019

5.0

This little gem changed our approach to measuring paid media engagement. We can now easily identify down/up funnel users and drive them to convert confidently Can also do lookalikes but the main value we got was for laser accurate retargeting

Pros

Audiences run across all our platforms with unified messaging Onboarding was painless, continued working on our existing ad platforms and campaigns

Cons

Requires understanding of remarketing and lookalike concepts, not suitable for advertisers that aren't fluent in these

Review Source

AH

April H.  
Google Ads Specialist  
Computer Software  
Used the software for: 6-12 months

### "Why you should use Fixel"

May 18, 2021

4.0

Pros

Fixel is a software that I found easy to learn how to use. It made creating my ads much easier and the price was very affordable. It helped me create more valuable audiences which helped create an ad to cater to the right people.

Cons

I did not find any struggles in my use of this software.

Review Source

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