# tts performance suite Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Is tts performance suite the right Digital Adoption Platform solution for you? Explore 24 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/175166/tts-performance-suite/reviews --- tts performance suite 4.5 (24) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 2nd, 2026 # Reviews of tts performance suite Ease of use 4.3 Customer Service 4.9 ## Pros and Cons in Reviews DS Dolores S GraduateInformation Technology and Services, 1,001 - 5,000 employeesUsed the software for: More than 2 years. “Thanks to the tts performance suite I have been able to reach more than 18,000 users, offering them help and training without having to leave their job or leave the business application in which they work, transforming access to knowledge when they have doubts, when they learn something for the first time or when faced with complex applications that are used infrequently.“ April 13, 2023 Ed Erik d Manager ICTHospital & Health Care, 201 - 500 employeesUsed the software for: More than 2 years. “We have started with no sso option and lot of our employees forget there passwords“ August 10, 2022 AH Arie H MDInformation Technology and Services, 2 - 10 employeesUsed the software for: More than 2 years. “This can be difficult due to policies in large companies and government.“ August 22, 2022 ## Showing most helpful reviews Showing 1-24 of 24 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use Alfredo Z. Head of Digital Change Information Technology and Services Used the software for: 2+ years ### "ttsps is a great Digital Adopcion Solution" April 10, 2023 5.0 We are very happy with the ttps product. It is the technological piece of our digital adoption services for large clients. Pros It does not require integration with the base applications, it works on all types of software, the creation of content is fast with a very low total cost of ownership. Cons The learning curve for authors and administrators is high. The project comes out better if it is accompanied by expert services. Alternatives considered [Assima](https://www.capterra.com/p/84909/assima/)[SAP Enable Now](https://www.capterra.com/p/265989/SAP-Enable-Now/)[WalkMe](https://www.capterra.com/p/131194/WalkMe/) Reason for choosing tts performance suite ttps is the only suite that provides a holistic response to everything we are looking for: service for any application, multi-language, with low TCO. Review Source FD Frank D. Learning architect CTO Business management E-Learning Used the software for: 2+ years ### "One of the strongest combinations of Performance- and Learning support on the market." August 15, 2022 5.0 Excellent, one of the strongest combinations of Performance- and Learning support on the market. Pros Performance support, eLearning and Documentation from one source at the moment of need! Cons That the performance support has a 'fixed' position on the screen. A 'hover - pop-up' on marked fields would be nice. Alternatives considered [datango](https://www.capterra.com/p/114420/datango-performance-suite/) Reason for choosing tts performance suite Product functionalities and costs Switched from [WalkMe](https://www.capterra.com/p/131194/WalkMe/) TTS is more a state of the art application and has extensive integrated functionalities for all online and and extensive set of client applications. Review Source VR Verified Reviewer Global Learning Manager Consumer Goods Used the software for: 1-2 years ### "The best software for learner performance improvement" July 20, 2022 4.0 We wanted a technology that helped us develop a more efficient training creation cycle, eliminating the need for a costly testing environment, data creation for exercises and a large development team to manage them. The users had learning that was easy to access and gave them opportunities to practice in a safe environment. tts helped us achieve these objectives Pros It is fairly easy to create, deploy and maintain content. Learning is facilitated through different simulation modes as people are able to review and practice eliminating the need of a testing environment or risking the live environment. Users can also learn at the moment of need through the in-app learning and they can find the content by searching only in one place instead of retrieving information dispersed through various knowledge bases. Users are able to improve their efficiency by having access to content that is specifically designed for their role and is easy to access. Cons One thing to consider and to plan for is a good learning and practice cycle particularly if the development team are new to this type of technology. So it's not an issue relating to the technology more to the planning of the resources Reason for choosing tts performance suite Cost, ease of implementation and team support Review Source VR Verified Reviewer Managing Director Computer Software Used the software for: 2+ years ### "Backbone of our content production " July 18, 2022 5.0 Pros Easy to use and highly productive, favoured by our team members as their default choice. Cons Reporting dashboards could be improved. Alternatives considered [Assima](https://www.capterra.com/p/84909/assima/)[Adobe Captivate](https://www.capterra.com/p/227148/Adobe-Captivate/)[Articulate 360](https://www.capterra.com/p/156978/Articulate-360/) Switched from [Adobe Captivate](https://www.capterra.com/p/227148/Adobe-Captivate/)[Articulate 360](https://www.capterra.com/p/156978/Articulate-360/) After trialling , we realised that the level of productivity we could achieve was circa 50% greater in terms of content output from our Instructional Designers. Review Source AH Arie H. MD Information Technology and Services Used the software for: 2+ years ### "User Adoption - tools can be very helpfull" August 22, 2022 5.0 Pros The help and learning is in context of the job (proces) at hand. It is a knowlegde portal for users, it creates corporate memory when implemented and maintained well. Cons For the best context recognitiën results you need a local client installed. This can be difficult due to policies in large companies and government. Alternatives considered [WalkMe](https://www.capterra.com/p/131194/WalkMe/)[Adobe Captivate](https://www.capterra.com/p/227148/Adobe-Captivate/)[Mavim](https://www.capterra.com/p/167561/Mavim/)[Microsoft Word](https://www.capterra.com/p/227146/Microsoft-Word/) Reason for choosing tts performance suite Compared to Captivate - Maintenance is easier and Portal functionality is better Compared to WalkeMe - You need more than just step by step guidance to create user adoption Mavim - Get's to complex and to many people get involved Review Source Catherine B. Transformation Learning Lead Chemicals Used the software for: 2+ years ### "Advanced Software provides great end user support" July 12, 2022 5.0 Great experience, great software, great people. It is amongst the best such software I have used, and I have used many similar software tools over 20 years. I will certainly be recommending it in future. Pros It is easy to use the powerful flexibility to create content that is visually appealing. Simulation screens are effectively a "thin slice" of the software screen, meaning that tts recognises learning objects, making changes easier to facilitate than in some similar tools. tts is system agnostic and works across our enterprise, meaning that we are not tied in to a vendor's solution and can have a consistent look and feel for learning and contextual help across multiple software applications. Cons It is quite technical and has many feature making it not simple to learn, but once understood is great to use and does not require any programming knowledge. What about a user help forum? Reason for choosing tts performance suite Functionality and cost Review Source DS Dolores S. Graduate Information Technology and Services Used the software for: 2+ years ### " tts performance suite is the most complete DAS (digital adoption solution)." April 13, 2023 5.0 Thanks to the I have been able to reach more than 18,000 users, offering them help and training without having to leave their job or leave the business application in which they work, transforming access to knowledge when they have doubts, when they learn something for the first time or when faced with complex applications that are used infrequently. Pros Ease of use for the user, in two clicks you have the information you need at your fingertips, gives you autonomy and allows you to train only in what you need; does not need to be integrated with the applications on which it offers help, simplifying relations with IT, very versatile in help resources, presentation modes; detects the context the user is in; adapts to the needs of each client. Cons Content creator users need a medium learning period to get the most out of it; needs to go deeper into analyzing user usage KPIs. Review Source ED Erik D. Manager ICT Hospital & Health Care Used the software for: 2+ years ### "TTS a powerfull tool to create and manage course material" August 10, 2022 5.0 Very powerful tool to create and maintain course material. Specially the client software with the content based option saves al lot of time and is very helpful with updates in teh courses Pros Product is separated in two different parts. Special the client part is very easy to use. It provide materials based on the content and has an powerful search options. For the creators of the material is specially the creator tool a very handy to create material (it record what you do). After warts you can simply edit your material without recreating it. Cons Use the SSO functionality! We have started with no sso option and lot of our employees forget there passwords Review Source VR Verified Reviewer Training Manager Information Technology and Services Used the software for: 2+ years ### "Review of tts performance suite" August 2, 2022 5.0 Good experience of using this tool. Quicker to learn and use than other tools in the market place. Pros Easy to create quality content with the minimum of set up or learning on how to use the tool. Cons No recorded issues experienced whilst using the software. Reason for choosing tts performance suite Decision by RFP process. Review Source VR Verified Reviewer Adviseur e-learning Hospital & Health Care Used the software for: 1-2 years ### "Gradually, we're getting there" July 12, 2022 4.0 We want to use this product to make (formal) e-learning for our applications, to be used in our LMS. This goal has been reached. Our application managers do make training with TTs Producer. We also want to use this product as an EPPS in the user workspace. We are still working on this goal. Pros TTS offers good value for money. Implementation of the TTS Producer went well and was professionally supported by the TTS consultant. Cons Implementation of QuickAcces did have some hiccups alone the proces. I.e. there was a CPU overload when we wanted to go live. Reason for choosing tts performance suite It did perform way better in the demonstration. Support and price were better. Review Source MF Matthias F. Organisator Information Technology and Services Used the software for: 2+ years ### "Sehr gutes E-Learning/Wissenstool" July 10, 2024 5.0 Ersetzt bei uns praktisch alle Word- und PDF Dateien mit Anleitungen/Prozessbeschrieben. Pros Interaktivität. Quick Access. Schnelles Auffinden von Informationen. Abbilden von Prozessen. Cons Etwas Know-How erforderlich für komplexe Anwendungsfälle. Reason for choosing tts performance suite Überzeugt vom Produkt. Review Source AH Alex H. Leiter Aus- und Weiterbildung Banking Used the software for: 2+ years ### "Perfekte Unterstützung der Mitarbeitenden, genau dann, wenn sie es benötigen" February 21, 2024 5.0 Sehr umfassende Software, welche die Enduser genau dann unterstützt, wenn sie Hilfe benötigen. Nach einer Ausbildung kann die Software sehr gut genutzt werden, was unsere über 60 Autoren bestätigen. 2 x pro Jahr werden Releases eingespielt, die jeweils neue Funktionen bringen. Wir arbeiten seit über 15 Jahren sehr erfolgreich mit TTS Schweiz zusammen. Die Unterstützung durch TTS ist vorbildlich! Pros Inhalte können schnell und einfach zur Verfügung gestellt werden. Cons Das hat grundsätzlich nichts mit der Software zu tun - aber den Inhalt immer aktuell zu halten, ist eine echte Herausforderung Alternatives considered [datango](https://www.capterra.com/p/114420/datango-performance-suite/) Reason for choosing tts performance suite Bessere, kostengünstigere und einfachere Lösung Review Source MP Maria P. Projektmanager Legal Services Used the software for: 1-2 years ### "Tolles Produkt und sehr gute Serviceorientierung des Unternehmens" February 27, 2024 5.0 Pros Die einfache und schnelle Erstellung von Content mit dem Creator sowie die kontextsensitive Anzeige der Inhalte im Moment of need. Zudem ist das Team sehr engagiert und serviceorientiert. Cons Die Bedienbarkeit des Producers. Dort sind wesentlich mehr Funktionen versteckt, die aber zum Teil nicht intuitiv in der Bedienung sind. Alternatives considered [datango](https://www.capterra.com/p/114420/datango-performance-suite/) Reason for choosing tts performance suite Das Preis-Leistungs-Verhältnis hat gegenüber den anderen Mitbewerbern überzeugt. Review Source WP Walter P. Software Engineer Chemicals Used the software for: 2+ years ### "Modernes Lernen überall und jeder Zeit für IT- und NON-IT Themen" February 7, 2023 4.0 Curator, Producer und QuickAccess sind die perfekte Lösung für unseren Performance Support. Pros Erstellen von e-Learnings, Dokumentationen und Schritt-für-Schritt Anleitungen mit nur 1 Aufzeichnung.Einfache Übersetzungsmöglichkeit für mehrsprachige Anleitungen.Nahezu grenzenlose Darstellungsmöglichkeiten. Cons Für User Generated Content ist ein erheblicher administrativer Aufwand von Nöten (Berechtigungskonzept). Review Source FT Frank T. Referent für Technische Weiterbildung Utilities Used the software for: 2+ years ### "Einfach&schnell" April 27, 2023 3.0 Der QA in Verbindung mit der kontextsensitiven Erkennung und das alles nur ein Klick entfernt. Unschlagbar! Pros Der QA in Verbindung mit dem Creator.Workflow und Qualitätssteuerung Cons Der Producer hat erhebliche Nachteile zu anderen professionellen Autorensystemen. Hier ist Producer unterlegen Review Source NG Natascha G. Department Manager Learning & Development Transportation/Trucking/Railroad Used the software for: 2+ years ### "Unterstützt das Lernszenario "in the moment of need" hervorragend! " May 22, 2023 5.0 Wissen wird rasch zur Verfügung gestellt und ist jederzeit auffindbar. Die Schritt-für-Schritt Anleitungen helfen den Usern sehr. Wir verwenden auch die eLearnings als Format und haben Verlinkungen zu unserem LMS. Pros Eine riesige Bandbreite an Funktionalitäten ist vorhanden. Die kontextsensitive Suche und die Schritt-für-Schritt Anleitungen sind sehr gut. Usergenerated Content ist damit umsetzbar. Cons Für Admins ist eine umfangreiche Einarbeitung notwendig, da das Tool sehr komplex ist und auch bei der Erstellung von Inhalten gibt es einiges zu beachten. KI-Themen fehlen aktuell leider. Review Source CD Carola D. Online leren specialist Retail Used the software for: 1-2 years ### "Jumbo - TTS Producer " July 15, 2022 3.0 De support en creativiteit van \[GEVOELIGE INHOUD\] is geweldig. Hij is er altijd en doet zijn uiterste best. De producten die we opleveren zijn ondanks dat het heel veel tijd kost heel erg mooi en werken goed. Krijgen veel positieve reacties uit de business over de manier van leren. Pros Waar ik heel erg over te spreken ben zijn de recordings. Het gemak en de effectiviteit om zo een systeem te leren kennen is echt heel waardevol. Ook de combinatie met geïntegreerde video's werkt erg aanvullend op elkaar. Cons De complexiteit om er een mooie vlot doorlopende e-learning van te maken. Het inzetten van triggers, aanpassen van recordings en mogelijkheden omtrent opmaak kost heel veel tijd. Ook zit er soms een discrepantie in waardoor het in de editor er anders uitziet dan bij het doorlopen. Verder zijn de mogelijkheden die Jumbo nodig heeft ook lastig te verwezenlijken, waardoor we tegen best wat dingen aanlopen in verder gebruik. Review Source DG Daniela G. Personalentwickler Automotive Used the software for: 2+ years ### "Zufriedener Kunde, mit Suche nach mehr" April 29, 2023 4.0 Elearning und It Elearning Produktion. Schnittstelle zu SF funktioniert sehr sehr gut! Pros Der Support von unserem Berater ist top und hilft. Cons Elearnings mit ansprechenden Inhalten, Bewegung, Avatare usw. Ist sehr komplex in der Erstellung. Adaptives lernen fehlt (KI). Reason for choosing tts performance suite War schon vorher da ;-) Review Source MM Mirco M. Fachspezialist Ausbildung Financial Services Used the software for: 2+ years ### "Performance Suite im Einsatz seit über 10 Jahren" September 28, 2022 4.0 Pros Die Software wurde laufend weiterentwickelt und verbessert. Der Support durch den Hersteller ist sehr nah am Kunden. Die neuen Funktionen, sprich der Guide Creator entsprechend total dem Zeitgeist, da man damit sehr rasch sehr gute Kurzanleitungen erstellen kann. Cons Die Software ist in der Bedienung für die Admins und Autoren teilweise recht komplex - das ist sicherlich auch dem hohen Funktionsumfangs geschuldet, insbesondere im WBT-Erstellungs-Teil. Review Source VE Vanessa E. Software Engineer Chemicals Used the software for: 2+ years ### "Beste Software für den Performance Support" February 15, 2023 4.0 Mithilfe vom Producer, QuickAccess Creator, QuickAccess und dem Portal können wir unseren Mitarbeiter den bestmöglichen Performance Support anbieten.Firmen-Wissen und -Knowhow kann sehr gut mit dem Tool gesichert werden. Pros Software wird ständig weiterentwickelt. Hersteller ist sehr nahe am Kunden (regelmäßige Abstimmungen).Sehr qualifizierte und freundliche Mitarbeiter.Einfach Erstellung mehrere Ausgabeformate in einem Schritt.Sehr leichte und einfache Erstellung von Schritt-für-Schritt-Anleitungen mit dem QuickAccess Creator.Kontextsensitive Suche.Usergenerated Content. Cons Komplexe Handhabung (haben ein Fachautorenkonzept -> lange Einarbeit nötig).Dashboards sind sehr langsam.Performance der Software manchmal sehr langsam. Review Source EÁG Eliseo Ángel G. Sr Manager in Talent & Transformation Business Consulting area Information Technology and Services Used the software for: 6-12 months ### "ttsps and QuickAccess: Key Success Factors for NTT Data EMEAL Integration Project" April 5, 2023 5.0 Very good. I would definitely recommend it. Pros The ease of use and value that QuickAccess brings to a complex change management project where a multitude of corporate applications are deployed in parallel and where there is very little time and user availability for training.I also highly value the involvement of tts so that the project goes well, their commitment to us has been clear and deep. Cons I would like the dashboard with usage statistics to have more depth and be easier to use and a more "smooth" performance of push notifications. Review Source HD Hub D. Sales Director Management Consulting Used the software for: 2+ years ### "Superb process guidance." August 18, 2022 5.0 It supports companies to perform better and be in line with the processes and regulations. Pros tt ps helps users to follow the process as intended. Cons The systems needs to be maintained. Which is applicable for all performance supporting systems. Reason for choosing tts performance suite Not applicable. Review Source BW Baljé W. Manager Learning & Development Medical Devices Used the software for: 6-12 months ### "Use for a large software implementation" July 12, 2022 4.0 The tool works well and has helped us to create a large library quick guides and structured learning modules. Pros The quick translation from e-learning to step-by-step. Easy recording. Cons The documentation is sometimes a bit wonky. It has some generating issues with the correct image and steps. Review Source rP rob P. projectmanager Government Administration Used the software for: Less than 6 months ### "Boost your Adoption" July 21, 2022 5.0 TTS is a very professional and flexible organisation. People are skilled and strong communication wise. Pros I am very happy with how easy and to the point the quick access functionality works. For larger organisations and/ or organisations with less digital minded workers, the quick access is a very important tool in the adoptation process. Cons we did not yet encounter any negative feedback. Reason for choosing tts performance suite Quick access functionality is very strong USP Review Source ## Send me user reviews about this product ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Talk to a Capterra advisor for free and get results within 15 minutes.