TicketCo

Omnichannel Ticketing

5 / 5 11 reviews

Who Uses This Software?

Event organisers and venues that want to reduce overall event costs and at the same time be able to sell more by improving the event payment experience for the audience.


Average Ratings

11 Reviews
  • 5 / 5
    Overall
  • 5 / 5
    Ease of Use
  • 5 / 5
    Customer Service

Product Details

  • Starting Price
    Not provided by vendor
  • Pricing Details
    Pay per sale - never over 6%
  • Free Version
    Yes
  • Free Trial
    Yes
  • Deployment
    Cloud, SaaS, Web
    Mobile - Android Native
    Mobile - iOS Native
  • Training
    Documentation
    Webinars
    Live Online
    In Person
  • Support
    Business Hours

Vendor Details

  • TicketCo
  • start.ticketco.events/uk
  • Founded 2013
  • United Kingdom

About Omnichannel Ticketing

Online & box office ticket sales with seamless card reader integration - keep your online sales open whilst selling ticket on the door until the very last minute, not missing out any sales. Regardless of the tickets being sold online or on the door youll only need to deal with one single settlement. Have all your omnichannel revenue & costs gathered in one reporting tool. You only need an iOS device. No hidden costs. No monthly fees. No licenses. and a FREE card reader.


Omnichannel Ticketing Features

  • Attendee Management
  • Billing & Invoicing
  • Contract Management
  • Customer Management
  • Event Management
  • Food & Beverage Management
  • Multi-Facility
  • Reservations Management
  • Resource Booking
  • Sales Management
  • Staff Management

Omnichannel Ticketing Reviews Recently Reviewed!


Fantastic customer service, very quick response when help is needed.

May 14, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It is easy to learn and to use, and it looks nice. The guys behind it are always easy to reach and willing to help and guide me through anything new.

Cons: There is nothing I don't like. It is a little bit hard to figure out how to set things up by yourself if you don't have any experience using this kind of software, but everything is easy to learn with a little bit of help from the guys.

Overall: It simplifies all our sales

Fantastic system with fantastic customer support from start to finish! Just what I was looking for.

Feb 22, 2018
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: I was looking for an online ticketing system that offered a seating plan option for a theatre. TicketCo delivered on everything. Customisable price brackets for different seats, promo code functionality, up scaling for things like refreshments etc, free card reader for door sales. I have been really impressed, it has saved us so much time. You can link the booking system directly to your website/facebook account etc and I believe, as a result of TicketCo, we achieved much better sales this year, compared with previous events. Very impressed, certainly the best thing out there after a great deal of research into other companies.

Overall: Increased sales, reduced admin workload for staff

Vendor Response

by TicketCo on February 23, 2018

Thank you Steve! We are very happy to hear you were pleased with us.

We use TicketCo for self service reservation of lockers for students at school.

Oct 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
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Pros: It simply saves time and effort!
It makes the administrative work a lot easier, produces reports over buyers and makes the handling of money simple.

Cons: We haven't been able to find a way to prevent one buyer from purchasing more than one ticket yet.
Some of our students managed to buy tickets without registration of phone no or e-mail address.

Overall: This software makes my life as a school leader a lot easier.

Very easy to use, and quick to update events.

Oct 16, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Very easy to use. Quick to update events. Good control of the ticket sale. Easy to administrate the events

Easy tool for great events!

Oct 10, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: This easy and intuitive tool is an excellent way to publish your events, get an overview of ticket sales, season tickets and also to keep in touch with your customers. It links with MailChimp, and I was particularly impressed by their webcast which was really useful!

Cons: I can't think of anything right now. There may be more features in the software which I haven't discovered yet, so perhaps should Ticketco try to offer more webcast and "How to"-emails?

Overall: Less headache when it comes to ticket sales, a fair idea of your audience number and category, and a nice looking link to go with your webpage or Facebook page.

Capterra-loader

Very satisfied with the website and the overall use.

Oct 06, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: Easy to use. You are in charge all the time. No need to contact support so that they do it for you. You are the boss.

Vendor Response

by TicketCo on October 10, 2017

Thank you Elma for your review, and it's great to hear you are pleased with the product and the experience!

Easy, cheap and reliable.

Oct 05, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: I really like that TicketCo is providing concert promotors with an easy-to-use, cheap and reliable tool to sell tickets. Other services are expensive and out-dated, TicketCo is not.

Cons: I would like to have the possibility to share or send reports directly to music agents on a regular basis.

Vendor Response

by TicketCo on October 06, 2017

Hi Anders! We are very happy to hear you are pleased with TicketCo :) Sending regular reports to music agents can easily be done by using the Zapier connector. A member of the team will reach out to you very soon and guide you through the process. /The TicketCo Team

I simply love Ticketco

Oct 05, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: We will do +/- 400 events at SALT (www.salted.no) in 2017-2018. It taks me under 2 minute to announce a new concert or film night. I simply save a lot of time when i use ticketco. It is also easy to learn employees the system. You do not need to be a rocket scientist to use the system.

Overall: Saving time, saving money, saving a lot of frustration

Vendor Response

by TicketCo on October 10, 2017

Thank you Erlend :) Fantastic to hear it works so well!

Easy to use and quick overview when needed. Gives control both on apps and web.

Oct 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: Good control and that we can launch our events ourselves without waiting for permission from others. It is also easy to send messages to the ones that buy tickets etc. It is also very easy to implement with social media, especially Facebook.

Cons: That I dont use all the features... yet. Sometimes a struggle to quickly get to the right place on the app.

Vendor Response

by TicketCo on October 10, 2017

Hi Leif! Thank you for your review! We are continuously creating resources that will make it easier for event organisers to understand and make use of the features. A member of staff will get in touch with you soon and follow up on this. Many thanks / The TicketCo Team

We used TicketCo for our medium sized event outdoors. Ticketing and controlling went smoothly!

Oct 04, 2017
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: The easy use and functionality of their app for controlling and selling tickets on site. Also their setup, both in the app and online, is a no-brainer.

Overall: We experienced no problems with the software and would be happy to recommend this to other users and arrangers.

Vendor Response

by TicketCo on October 09, 2017

Thank you Eirik! We are very happy to hear you are pleased with TicketCo :)

Simpe and efficient!

Oct 04, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Pros: How easy it is to sell yout tickets both online and at the event. I've never had a coworker or customer be confused as to how it works. The event page on TicketCo's website is highly customizable and is a great way to get all the details about your event out there.

Cons: I wish you could sell tickets on Android devices and it would be great to be able to customize the way your ticket looks when printed.

Vendor Response

by TicketCo on October 10, 2017

Hi Lisa! Thank you for taking the time to leave the review, we really appreciate that! Currently Android can only be used for scanning/verification of tickets/goods. iZettle doesn't have SDK available for Android which means they cannot communicate with our Android app. We are awaiting iZettle to release this and we will let all our customers know when this becomes available. Regarding customising tickets - the answer is both yes and no, if you utilise a STIMA printer you can in theory customise the tickets. However not in PDF form or for email tickets etc. We hope this helps, if you have any more queries please do not hesitate to get in touch with us on hello@ticketco.uk. Best regards / The TicketCo Team