--- title: "Chatchamp Software Pricing, Alternatives & More 2026 | Capterra" description: "With the help of Capterra, learn about Chatchamp Software - reviews, pricing plans, popular comparisons to other Live Chat products and more." source_url: "https://www.capterra.com/p/175172/chatchamp/" page_type: "product" language: "en" --- # Chatchamp Software Review 2026: Features, Reviews, Integrations, Pros & Cons Last updated on September 16, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) Chatchamp ## What is Chatchamp? Chatchamp allows e-commerce businesses to increase their website conversions and revenue by using scalable digital sales agents. At any time, Chatchamp's digital product consultants - Chatbots or full screen Wizards - provide customers with professional, automated advice on-site which creates a userfriendly customer experience boosting customer satisfaction. Within minutes, the solution is easily integrated into the shop and together with Chatchamp's team the products are implemented in no time. ## What is Chatchamp used for? [Live Chat](https://www.capterra.com/live-chat-software/)[Marketing Automation](https://www.capterra.com/marketing-automation-software/) Top alternative Featured Overall rating Based on 1 user reviews Reviews sentiment Positive \- Neutral \- Negative \- ### Starting price Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... Do you work for Chatchamp?[Manage this product listing](https://www.g2.com/products/chatchamp/claim_requests/new?auto=true) ## Chatchamp Overview Updated September 2026 AI summary Chatchamp equips small to enterprise businesses with marketing automation tools focused on campaign management, multi-channel outreach, and email marketing. Supporting CRM, segmentation, conversion tracking, and customizable forms, it enables teams to manage and analyze campaigns. Optional features like A/B testing, dynamic content, and sales analytics are available, with deployment across cloud and desktop platforms. ## Compare with a popular alternative Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status. ### Chatchamp 5.0 (1) VS. [4.2 (1,005)](https://www.capterra.com/p/113540/Bitrix24/reviews/) Starting Price Contact vendor Starting Price $69 Flat Rate, Per Month Free Trial Free Version Pricing Options Free Trial Free Version Ease Of Use 5.0 (1) Ease Of Use 4.0 (973) Value For Money 5.0 (1) Value For Money 4.2 (796) Customer Service 5.0 (1) Customer Service 4.0 (768) ## Chatchamp alternatives [4.7 (135)](https://www.capterra.com/p/161117/Avochato/reviews/) Starting price $1.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars Highest Rated [4.7 (707)](https://www.capterra.com/p/152997/BirdEye/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.6 (6,112)](https://www.capterra.com/p/147657/monday-com/reviews/) Starting price $9.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 94% of reviewers rated it above 4 stars [4.5 (6,256)](https://www.capterra.com/p/171840/HubSpot-Marketing/reviews/) Starting price $15.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars ## FAQs about Chatchamp Overview ### What company size and specific industries is Chatchamp built for? Chatchamp is designed for e-commerce businesses and retail companies of all sizes, especially those in Beauty, Pets, Nutrition, Tech, Media and Toys, Living and Home, Tools and DIY, and Leisure. It fits organizations that sell across consumer-focused verticals and need support for online commerce. Features and Usability ### What are the key features of Chatchamp? Chatchamp offers campaign management, marketing automation, and multi-channel marketing, plus lead generation tools such as customizable forms and customizable CTAs. It also includes A/B testing, multivariate testing, segmentation, conversion tracking, ROI tracking, sales analytics, visual analytics, CRM, and template management. Integrations ### Which third-party tools and platforms does Chatchamp integrate with? Chatchamp integrates with Emarsys. Getting Started and Support ### What training and onboarding options does Chatchamp offer? Chatchamp provides in person training, live online sessions, webinars, documentation, and videos to help teams get started. In person and live online formats support guided training, webinars cover scheduled group learning, documentation offers written reference, and videos provide visual, self-paced guidance. Getting Started and Support ### What customer support options does Chatchamp offer? Chatchamp provides FAQ/Forum and Chat support. The catalog lists these channels as the main ways users can get help and find answers. No reviewer feedback about support experience is available, so no claims can be made about response speed, helpfulness, or common issues. ## Features AI summary Based on 6,612 Live Chat reviews Capterra reviewers highlight these as the features buyers value most when choosing marketing automation software: - **Email Marketing** (**59%** of reviewers rated this feature as critical) - **Event Triggered Actions** (**48%**) - **Lead Capture** (**51%**) Chatchamp supports **Email Marketing**, but it does not include **Event Triggered Actions** or **Lead Capture**. Instead, it offers other important capabilities that reviewers also rate highly, including **CRM** (**54%**) and **Data Import/Export** (**48%**). These features help businesses keep customer information organized and move data between systems more easily, providing teams with better visibility into contacts and more efficient campaign management. A/B Testing Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Campaign Management Create a collection of marketing actions to complete specific goals and plan and analyze campaign results Conversion Tracking Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads CRM Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system Customizable Branding Add customized logos and colors to align with company branding Chatchamp 23 features ### All Features - A/B Testing: Test multiple versions of emails, forms, content, or other campaign elements to gauge effectiveness - Activity Dashboard: Dashboard to view the status of ongoing processes, identify current incidents and track past activities - Campaign Management: Create a collection of marketing actions to complete specific goals and plan and analyze campaign results - Conversion Tracking: Measure return on ad spend by tracking the actions people take such as sign up or download after engaging with ads - CRM: Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system - Customizable Branding: Add customized logos and colors to align with company branding - Customizable CTAs: Create unique call-to-actions to drive clicks (buttons, banners, graphics, etc.) - Customizable Forms: Customize contracts and forms to collect specific information - Customization: Create labels for products that contain required information such as colors, sizes, dates, etc. - Data Import/Export: Import and export data to and from software applications - Drag & Drop: Assemble applications and processes by dragging over and arranging pre-built components - Dynamic Content: Content that alters based on the user's behavior, preferences, and interests, providing a personalized experience - Email Marketing: Create and send email blasts/campaigns - Lead Generation: Manage the process of attracting and converting business prospects into leads - Marketing Automation: Automate workflows and trigger campaigns based on customer actions - Mobile Access: Access software remotely via mobile devices - Multi-Channel Marketing: Coordinate marketing efforts across channels (email, landing pages, social media, etc.) - Multivariate Testing: Create many versions of emails, forms, or actions and gauge which is most effective - ROI Tracking: Monitor conversion rates and analyze effectiveness and profitability of marketing efforts - Sales Analytics: Track in detail how users interact with your campaigns and pages (scrolling, button interactions, etc.) - Segmentation: Group leads or contacts based on their specific characteristics - Template Management: Create, save, and re-purpose templates for emails, forms, etc. - Visual Analytics: Interact with data visualization elements, such as charts and graphs, to drill down into data --- Get Advice We can help you find the software with the features you need. Features 5.0 (1) 5.0 Based on 1 reviews ## Pricing Value for money 5.0 (1) ### Starting price Free trial not available Value for money 5.0 (1) 5.0 Based on 1 reviews ## Integrations [ Emarsys](https://www.capterra.com/p/250553/Emarsys/) Connect with a Capterra advisor for a free 15-minute consultation Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs. ## Support, customer service and training options Customer Service 5.0 (1) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 5.0 (1) 5.0 Based on 1 reviews ## User reviews Overall rating 5.0 Based on 1 reviews Filter by rating 5(1) 4(0) 3(0) 2(0) 1(0) Mentioned topic Sorted by most recent Natalia G. Growth Manager ### "Powerful tool with easy implementation of on-site retargeting and messenger ad campaigns." 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 May 2, 2018 As the Growth Manager at Your Superfoods I was delighted to see that for on-site retargeting we could catch and convert over 20% more Abandoned Carts than we could with emails. For the ad campaigns on Facebook we have built an interactive quiz that has brought in ROI results over 300% and more, in both our German and US markets. Pros Customer service is amazing, got a broad onboarding of features and ongoing help with any question. Set-up is very user friendly, you are able to create unique ad campaigns in a matter of minutes and see results of on-site retargeting immediately. New features are implemented almost every week so your experience is getting enhanced on an ongoing basis and the team is very open for suggestions of improvals that are valuable for your business. Cons Chatchamp does not have an open API yet, which makes data extraction a bit more time consuming. I know however that the team is working on providing this in the upcoming weeks, so this is only a temporary flaw. Review source Non-incentivized review: any software user can leave a review for any product listed on our site. All submitted reviews are subject to our verification process prior to publication. ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox.