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Chatchamp allows e-commerce businesses to increase their website conversions and revenue by using scalable digital sales agents. At any time, Chatchamp's digital product consultants - Chatbots or full screen Wizards - provide customers with professional, automated advice on-site which creates a userfriendly customer experience boosting customer satisfaction. Within minutes, the solution is easily integrated into the shop and together with Chatchamp's team the products are implemented in no time.
Provider
chatchamp
Located In
Germany
Foundation
2017
Open API
Unverified
Deployment
Cloud, SaaS, Web-Based
Training
Webinars, In Person, Documentation, Live Online, Videos
Support
Chat, FAQs/Forum
E-commerce Businesses Retail Companies Verticals (not limited to): Beauty, Pets, Nutrition, Tech, Media & Toys, Living & Home, Tools & DIY, Leisure
Content Source: Chatchamp
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A product’s price can vary greatly based on features needed, support or training required, and customization requests. Some vendors want a chance to talk to you before being ruled out for pricing. When you find a product that fits your needs, you should talk to the vendor to figure out what they can offer.
Chatchamp Reviews
"Powerful tool with easy implementation of on-site retargeting and messenger ad campaigns."
Overall: As the Growth Manager at Your Superfoods I was delighted to see that for on-site retargeting we could catch and convert over 20% more Abandoned Carts than we could with emails. For the ad campaigns on Facebook we have built an interactive quiz that has brought in ROI results over 300% and more, in both our German and US markets.
Pros: Customer service is amazing, got a broad onboarding of features and ongoing help with any question. Set-up is very user friendly, you are able to create unique ad campaigns in a matter of minutes and see results of on-site retargeting immediately. New features are implemented almost every week so your experience is getting enhanced on an ongoing basis and the team is very open for suggestions of improvals that are valuable for your business.
Cons: Chatchamp does not have an open API yet, which makes data extraction a bit more time consuming. I know however that the team is working on providing this in the upcoming weeks, so this is only a temporary flaw.
