5 / 5
1 review

Who Uses This Software?

E-commerce Shops Retail companies

Average Ratings

1 Review

  • 5 / 5

  • 5 / 5
    Ease of Use

  • 5 / 5
    Customer Service

Product Details

  • Starting Price
  • Pricing Details
    Starter: 99$ / month Growth: 299$ / month Professional: 799$ / month
  • Deployment
    Cloud, SaaS, Web
  • Training
    Live Online
    In Person
  • Support
    Business Hours

Vendor Details

  • chatchamp
  • Founded 2017
  • Germany

About chatchamp

Messenger marketing software for e-commerce that automates customer journeys, generates leads and increases conversion rates.

chatchamp Features

  • A/B Testing
  • Analytics/ROI Tracking
  • Customizable CTAs
  • Drip Campaigns
  • Dynamic Content
  • Landing Pages/Web Forms
  • Lead Scoring
  • Sales Intelligence
  • Search Marketing
  • Segmentation
  • Social Marketing
  • Website Visitor Tracking

chatchamp Reviews

Capterra loader

Powerful tool with easy implementation of on-site retargeting and messenger ad campaigns.

May 02, 2018

5 / 5
Ease of Use

5 / 5
Features & Functionality

5 / 5
Customer Support

5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not

Pros: Customer service is amazing, got a broad onboarding of features and ongoing help with any question. Set-up is very user friendly, you are able to create unique ad campaigns in a matter of minutes and see results of on-site retargeting immediately. New features are implemented almost every week so your experience is getting enhanced on an ongoing basis and the team is very open for suggestions of improvals that are valuable for your business.

Cons: Chatchamp does not have an open API yet, which makes data extraction a bit more time consuming. I know however that the team is working on providing this in the upcoming weeks, so this is only a temporary flaw.

Overall: As the Growth Manager at Your Superfoods I was delighted to see that for on-site retargeting we could catch and convert over 20% more Abandoned Carts than we could with emails. For the ad campaigns on Facebook we have built an interactive quiz that has brought in ROI results over 300% and more, in both our German and US markets.