TMW Systems

TMT Fleet Maintenance

3.5 / 5 19 reviews


Average Ratings

19 Reviews
  • 3.5 / 5
    Overall
  • 3 / 5
    Ease of Use
  • 4 / 5
    Customer Service

Product Details

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About TMT Fleet Maintenance

Fleet maintenance and management solution that provides greater cost control and improved resource utilization.


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TMT Fleet Maintenance Features


TMT Fleet Maintenance Reviews Recently Reviewed!


Have implemented TMW at two companies since 2000

Apr 19, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: This is the only Dispatch Software I have seen that I wouldn't hesitate to recommend to any company.

Pros: Reportability. Data & tables are organized and provide easy downloads or reporting through Crystal reports.

Cons: Even though we have now integrated mobile communications with TMW. I found their support some what lacking knowledge when it came to the mobile communications module.

My Experience

Apr 16, 2018
5/5
Overall
5 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
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Comments: All that I have worked with at TMW have been great.

Pros: The support team is great to work with. Good software, with ease of use. They take suggestions for development and most time use them. Interfacing with other companies software is a great asset.

Cons: Time it takes for development, I know it takes many hours to make repairs. Some processes you see from other companies would be great within this software.

Tmw

Apr 04, 2018
3/5
Overall
3 / 5
Ease of Use
2 / 5
Features & Functionality
Likelihood to Recommend: 5.0/10 Not
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Pros: I like that I can open the program multiple times to use more than one load screen and other tabs as well to keep things separate.

Cons: You have to manually refresh. The history for previous loads does not include the load number so that is kind of useless.

Great system with lots of info

Mar 30, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Comments: Great system to use for daily dispatch, easy to keep track of all load, and equipment info, lots of great customizable features to make your dispatch job easier.

Pros: Easy to learn, and can keep track of almost anything that you need to know on every truck / trailer / load you have.

Cons: I can not think of anything bad to ay about the system, it works perfectly for me dispatching a 20 truck fleet.

Best App Development Software that is easy to learn

Mar 28, 2018
4/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Pros: It give us a great platform to build more interactive software. It support very fast development by giving a very supportive UI. For the beginners it is very easy to learn and develop very complex applications.

Cons: One of the problem i faced is, limited other platform support. its time consuming a bit. should reduce product release frequency.

Solid performer

Mar 20, 2018
5/5
Overall
4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
4 / 5
Value for Money
Likelihood to Recommend: 9.0/10 Not
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Comments: Over all great product, highly recommend.

Pros: The customer support, over the years they have been consistently great. When we need support they are there.

Cons: originally DOS based some features still have some old traits and limitations, but newer builds continue to improve.

Great product and partner

Feb 16, 2018
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: Product functionality great product highly recommended. It also has the ability to pull in external data to create views.

Cons: User interface for charting and other functions can be better. Also, there is lack of technical documentation of engines.

Great when working. Needs allot of bugs worked out

Jan 11, 2018
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
Likelihood to Recommend: 6.0/10 Not
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Pros: Easy to use once you have worked with it for a little bit. Can be used for multiple things needed for logistics management.

Cons: Tmw shuts down allot. It takes a little bit for the customer service to get back to you. Needs some major bugs fixed.

Repeatable Business Automation Using Appian

Dec 20, 2017
5/5
Overall
5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money
Likelihood to Recommend: 10.0/10 Not
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Pros: It has an automated process that will always work in the same way. No more dependencies on people remembering what needs to be done or how to do it.

Cons: Appian is continually improving the product but having to learn new features every 3 months (upgrade schedule) can be a challenge.

Code Less and Deploy in second

Oct 12, 2017
5/5
Overall
4 / 5
Ease of Use
5 / 5
Features & Functionality
Likelihood to Recommend: 8.0/10 Not
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Pros: Ease of integration to legacy data and systems, with no additional coding required for different UI experiences. The modern Tempo UI is clean and responsiveness is built in. You build the UIs once and they render perfectly on virtually any platform. Speed of development and power of the tool to integrate with other platforms.

Cons: No cons while exploring website but the monotone colors users are used to more pop. Make it more smooth so it is easy to handle.

Worst system

Oct 05, 2017
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality

Comments: I would not recommend this sytem to any carrier as it is not support and not very functional.

Cons: I have been in thetranportation industry for over 30 years worst system ever used. Way too many pop ups and the speed is seriously slow trying to keep up. Support is minimal.

not for fast paced work environments

Aug 24, 2017
2/5
Overall
1 / 5
Ease of Use
2 / 5
Features & Functionality
Likelihood to Recommend: 1.0/10 Not
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Comments: Bottom line with the software is:- if you running large amount of fleet, booking large amount of freight, fast paced work environment where each operator constantly on the phone multi-tasking between 1 ¿ 3 monitors/computers. I would never recommend it. This will change your attitude as the software will decrease your production ability. It¿s made to make you Serve it. if you small operating company with small amount of fleet, and if its priced right for you, I would recommend it.

Pros: visual. colorful. Teach extra high level of patience.

Cons: Slow Motion. Excessive unnecessary technical errors. Excessive amount of steps. Cannot utilize the software to serve YOU, the Software utilize YOU to serve it. ¿It¿s like creating the beast that have no control over it¿.

Barley adequate

May 26, 2017
2/5
Overall
1 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
2 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Pros: They offer a hosted solution and have an *expensive* but semi integrated add on CRM module. Most legacy users are still server/premise based however. Their tech support gets an 'A' for effort but 'F' for functionality and follow through.

Cons: Very antiquated, this technology has been around since the 80's, nothing *cutting edge* about TMW, and their suite application requires a dozen modules that are each a stand alone program. So you need 4-5 different applications/modules open at all times to do you job. Buggy, has daily glitches that require you to duplicate your work.

Overall: None that I have figured out today, about as bad as Mcleod.

TMW Systems - the review

Jan 12, 2017
4/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money

Comments: We use the TMW System in my office for our operations team and I cannot say it is the best but it is more than adequate overall.

You get what you pay for

Jan 10, 2017
3/5
Overall
3 / 5
Ease of Use
3 / 5
Features & Functionality
5 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 4.0/10 Not
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Comments: If you are looking for a program that gives you the basic, then this is it. Reports a basic and limited but if you are able to get everything in order from the get go then you will be good but if you don't start out on the right path it is hard to get things straight.

Pros: Simple.

Cons: Too Simple.

An overall necessary tool for route optimization

Dec 08, 2016
4/5
Overall
3 / 5
Ease of Use
4 / 5
Features & Functionality
3 / 5
Customer Support
3 / 5
Value for Money
Likelihood to Recommend: 7.0/10 Not
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Comments: Our company transferred from Paragon to this tool about 2 years ago and it is a nice tool to have. We use this a lot primarily in route optimization solutions design.

Pros: A lot more functionalities than other routing tools Can deal with complex solutions, including layover routes

Cons: Expensive Hosted remotely on TMW server, so very slow in motion and frequently crashes Not user friendly at all.. and a lot of the settings are very confusing or not working properly when complexity level elevates

Software for the future stuck in the past

Nov 18, 2016
2/5
Overall
2 / 5
Ease of Use
2 / 5
Features & Functionality
2 / 5
Customer Support
1 / 5
Value for Money
Likelihood to Recommend: 2.0/10 Not
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Comments: A 32 bit single threaded application based upon Borland code written in Powerbuilder that needs as much CPU cycles as you can give it just to run at a normal pace. The UI is confusing, boring, and does nothing to lead a dispatcher from one logical point to another. Because they are trying to sell to every tyupe of trucking out there, it performs equally poorly for all, and requires a year of consultants tweaking it for your business- a process I believe they do to generate revenue per hour.

Pros: It ties into the accounting software and imaging software.

Cons: Every other aspect of this is bad. It takes users a year to learn it. If you want your dispatchers to stay on paper give them this. Tech support is slow getting back on issues.

Recommendations to other buyers: Get McLeod or anything else.

very poor software service/support level

Jan 15, 2016
4/5
Overall
3 / 5
Ease of Use
1 / 5
Customer Support

Comments: Since joining the Trimble group, trying to access service for software glitches is next to impossible, even though our software support fees have always been and continue to be paid up to date. The responsiveness is mired in many layers of administration and the lack of sufficient knowledgeable staff to handle software issues. Case in point, I advised them of a software issue in November and I am still waiting for some one to address the issue. Jan 15, 2016. Rated customer service at one star because no stars was unavailable.

Will make a person throw computers out windows,,,glass windows!

Jul 24, 2015
1/5
Overall
1 / 5
Ease of Use
1 / 5
Features & Functionality
Likelihood to Recommend: 1.0/10 Not
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Pros: I don't believe I like anything at all about this program

Cons: Having to put the date and time for a function in 4 different places for each function. If each load has only three stops you have to enter times and dates in 12 different times. this adds up to lost revenue having to pay for all that time adds up at the end of the year

Recommendations to other buyers: This program is very time consuming and aggravating to use. It often rejects commands for reasons that make no sense. Then you have to spend hours digging through every load a piece of equipment has done for the last month and fix a time conflict on a load that's already in billing and you cant alter the load!!! I guarantee people will get angry and quit a job out of sheer frustration. I know I would like to. If the company I work for wasn't as awesome as it is I would put up with this.