# GUIDEcx Software Pricing, Alternatives & More 2026 | Capterra

> With the help of Capterra, learn about GUIDEcx Software - reviews, pricing plans, popular comparisons to other Project Management products and more.

Source: https://www.capterra.com/p/175189/GuideCX

---

# 

 GUIDEcx Software Review 2026: Features, Integrations, Pros & Cons

Last updated on March 13, 2026

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team.

[Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews)

GUIDEcx

## What is GUIDEcx?

GUIDEcx is a project management and customer onboarding platform designed to increase team capacity, boost engagement, and shorten time to value. Task automation, role-based project views, access to the portal, email, or mobile app updates, and intelligently forecasted end dates make it easier to stay aligned across teams, address bottlenecks, and keep projects in motion.

## What is GUIDEcx used for?

[Project Management](https://www.capterra.com/project-management-software/)[Client Onboarding](https://www.capterra.com/client-onboarding-software/)[Onboarding](https://www.capterra.com/onboarding-software/)

Top alternative

Featured

Overall rating

Based on 64 user reviews

Reviews sentiment

Positive

95%

Neutral

3%

Negative

2%

Starting price

$100

Per User, Per Year

Free trial  
available

Capterra Shortlist charts the highest-rated and most popular products...

Our "Best of" badge program showcases products with the highest ratings...

Our "Best of" badge program showcases products with the highest ratings...

Do you work for GUIDEcx?[Manage this product listing](https://digitalmarkets.gartner.com/get-listed/claim-bx?url=https://www.guidecx.com/&name=GUIDEcx)

## Compare with a popular alternative

Capterra selects software alternatives based on relevant features, verified user reviews and user interactions. Placement may be influenced by client status.

### GUIDEcx

4.7 (64)

VS.

[4.4 (15,309)](https://www.capterra.com/p/19319/JIRA/reviews/)

Starting Price

$100

Per User, Per Year

Starting Price

$7.91

Per User, Per Month

Free Trial

Free Version

Pricing Options

Free Trial

Free Version

Ease Of Use

4.6 (64)

Ease Of Use

4.1 (9,233)

Value For Money

4.7 (50)

Value For Money

4.3 (6,903)

Customer Service

4.9 (59)

Customer Service

4.2 (6,202)

## GUIDEcx alternatives

[4.5 (13,544)](https://www.capterra.com/p/184581/Asana-PM/reviews/)

Starting price

$10.99

Per User, Per Month

Highest Rated

[4.6 (5,720)](https://www.capterra.com/p/147657/monday-com/reviews/)

Starting price

$9.00

Per User, Per Month

[4.4 (2,883)](https://www.capterra.com/p/76113/Wrike/reviews/)

Starting price

$10.00

Per User, Per Month

[4.5 (3,479)](https://www.capterra.com/p/79104/Smartsheet/reviews/)

Starting price

$12.00

Per User, Per Month

[View all alternatives](https://www.capterra.com/p/175189/GuideCX/alternatives/)

## Features

Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically.

Task Management

4.6 (31)

93.55% of 31 reviewers that rated this feature as important or highly important

Create, manage and track all task activities and progression

Project Planning/Scheduling

4.6 (24)

100.00% of 24 reviewers that rated this feature as important or highly important

Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints

Multiple Projects

4.8 (20)

110.00% of 20 reviewers that rated this feature as important or highly important

Ability to handle several projects simultaneously

Task Progress Tracking

4.6 (19)

105.26% of 19 reviewers that rated this feature as important or highly important

Track the status and progress of tasks

Client Portal

4.2 (17)

94.12% of 17 reviewers that rated this feature as important or highly important

Private online space that lets businesses securely share documents and provide information access to clients

Client Management

4.1 (12)

91.67% of 12 reviewers that rated this feature as important or highly important

Manage contact details and communication with clients

GUIDEcx 88 features

Define levels of authorization for access to specific files or systems

Dashboard to view the status of ongoing processes, identify current incidents and track past activities

Track and document all activities across devices, networks, and other systems

Iterative project Management approach that involves technologies such as Kanban, Scrum, XP, APF, XPM and more

Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges

Application programming interface that allows for integration with other systems/databases

Manage the process of evaluating documents or requests submitted for approval

Forecast, allocate funds, organize financial resources and report & analyze project's income and expenditure

Track and manage schedules and meetings via an integrated calendar

Communicate using direct chat or messages within the system

An itemized to do list that can be edited as tasks are completed

Identify customers at risk of migration and activate strategies to retain them

Electronic storage of stakeholder contact information

Manage contact details and communication with clients

Private online space that lets businesses securely share documents and provide information access to clients

Track all company interactions with current clients

Provides a channel for team members to share media files, communicate, and work together

Leave comments and notes on documents for others to view

Manage and track all internal and external communication conducted via calls, email, text, or chat

Configure existing workflows to meet your organization's needs

A collection of customer information such as contact details, demographics, previous interactions, etc.

Initiate interactions with customers by proactively starting conversations or providing informational content

Track and understand a customer's overall satisfaction with a product or service to identify areas of improvement.

A website or login for customers to access information

Add customized logos and colors to align with company branding

Customize data fields to support various needs and use cases

Alter the layout and content of reports

Pre-designed layouts that can be customized to match preferences and requirements

Assembly of graphs and charts for visualizing and tracking statistics/metrics

Import and export data to and from software applications

Store, manage, and track all electronic documents in a centralized location

Assemble applications and processes by dragging over and arranging pre-built components

Digital forms that are shared and accessed online

Manage, store and organize emails within the system or via third-party apps

Process of familiarizing new employees with the company, their position, and responsibilities

Tracks metrics that provide insight into how a user interacts with any interface or product

Predefined actions automatically performed on the occurance of specific events

Public or private sharing of digital files such as documents, audio/video, images, and more

Form predictions based on past and present data/trends

Visual representation of project's schedule, sequence and duration of tasks, benchmarks and dependencies

Calculate a company, client account or person's health via a scoring system

Create, collect, discuss, improve, and evaluate insights or alternative thinking before starting projects

Identify and respond to unexpected problems or failures (ie. "negative events")

Visualization tool to organize and optimize tasks and track their status at every stage of workflow

Monitor task progress and planned accomplishments to better manage project status

Access software remotely via mobile devices

Access the system via a mobile application

Allows communication with customers or users via multiple channels such as phone, email, live chat, etc.

Ability to handle several projects simultaneously

Calculate NPS of customers

Measuring and analyzing Net Promoter Scores to evaluate customer loyalty and satisfaction levels

Process of familiarizing new clients, stakeholders or employees with the company, a new location, or a service

Create orientation programs for new employees or students

A set of indicators that tracks the performance of networks, applications, systems, teams, etc.

Overview of all programs that help compare initiatives, align projects with strategic goals and identify risk

Predict future data based on historical data sets

Arrange tasks based on the level of priority or urgency

Reporting on how each user, task or process has advanced since its initiation

Defining the project's scope, deliverables, schedules, resources, budget, critical path, dependencies and constraints

Analyze and gain insights into data in real-time

Receive data and information in real time

Notifications that are delivered to users as soon as an event occurs

Active reporting of data and metrics

Timed notification for any upcoming task, deadline, appointment, or activity

Collection, analysis, and representation of numerical data and generation of reports to understand various patterns

View and track pertinent metrics to find patterns and gain insights from data

Track task progress, milestones, delays, or other key information and generate reports on them for evaluation

Process of planning, scheduling and executing the optimal and effective use of human capital across projects

Process of identifying, evaluating, mitigating, addressing and reporting on potential risks or uncertainties

Set & manage permission levels based on user roles and restrict access to only authorized individuals

Online portal through which end users can access the system, manage tasks, or obtain information

Identifying your own learning needs, setting goals, finding the necessary resources, and evaluating your own knowledge

Categorize emotions expressed in written text or images and identify if they are positive, negative or neutral

Allow users to access multiple services after entering their login credentials once

Gauge satisfaction and receive information for improvement and success

Attach digital tags to documents and assets for identification, search, or monitoring purposes

Create, manage and track all task activities and progression

Track the status and progress of tasks

Sample files or documents that could be customized as needed or used as is

Set up connections to third-party platforms to improve business processes

Log and record hours worked and costs spent to assist in billing and invoicing

Measure and track time including hours worked and paid time off (PTO)

Sequential approach (i.e. Waterfall) in which users break down and plan an entire project before the launch

Track employee/learner's progression through training programs

Review data from past periods to reveal recurring tendencies and predict future performance

Track and interpret metrics on the usage of company resources

Guide new users to understand and become proficient in using a product or service

Create, design and manage workflows for repetitive tasks

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We can help you find the software with the features you need.

Features

4.5 (64)

4.5

Based on 64 reviews

## Pricing

Value for money

4.7 (50)

Free Trial

Starter

$100.00

Per User,Per Year

It includes:

-   Persona Based Project Experiences
-   White Label Customer Portal
-   Mobile App
-   Customer Login via Magic Links
-   Intelligent Forecasted End Date
-   Gantt, List, and Board Views
-   Actionable Emails
-   At-Risk Task Workflow
-   Custom Fields
-   Custom Merge Tags
-   Alert Based Reporting
-   Live Support Chat
-   Project Chat
-   3rd Party Management

Value for money

4.7 (50)

4.7

Based on 50 reviews

## Integrations

[

Slack](https://www.capterra.com/p/135003/Slack/)[

Jira](https://www.capterra.com/p/19319/JIRA/)[

HubSpot CRM](https://www.capterra.com/p/152373/HubSpot-CRM/)[

Zapier](https://www.capterra.com/p/130182/Zapier/)[

Gainsight CS](https://www.capterra.com/p/148980/Gainsight/)[

Salesforce.org Nonprofit Cloud](https://www.capterra.com/p/265078/Salesforceorg-Nonprofit-Cloud/)

Connect with a Capterra advisor for a free 15-minute consultation

Get a personalized software list aligned to your business needs with guidance from our expert advisors. Our team has helped 1 million+ businesses like yours find options that fit their needs.

## Support, customer service and training options

Customer Service

4.9 (59)

Support

-   Email/Help Desk
-   FAQs/Forum
-   Knowledge Base
-   Phone Support
-   24/7 (Live rep)
-   Chat

Training

-   In Person
-   Live Online
-   Webinars
-   Documentation
-   Videos

Deployment

-   Web
-   Android
-   iPhone/iPad

Typical users

-   Freelancers
-   Small businesses
-   Mid size businesses
-   Enterprises

Customer Service

4.9 (59)

4.9

Based on 59 reviews

## User reviews

Overall rating

4.7

Based on 64 reviews

Filter by rating

5(48)

4(13)

3(2)

2(0)

1(1)

Mentioned topic

Sorted by most recent

GD

Gerrit D.

Solutions Engineer

Logistics and Supply Chain

### "Great project management for the stage our company was in"

4.0

Overall Rating

4.0

4.0

Ease of Use

4.0

4.0

Features

4.0

4.0

Customer Service

5.0

5.0

Likelihood to Recommend

7/10

December 12, 2024

Pros

The project management and email notifications for customers is extremely useful.

Cons

There are times when the platform is slow and has outages.

Switched from

[Basecamp](https://www.capterra.com/p/56808/Basecamp/)

The customer experiences, templates, and customer notifications are much cleaner and easy to use.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

ES

Emma S.

Senior Manager of Implementation and Program Operations

Information Technology and Services

### "Scalable and customizable"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 4, 2023

In addition to the product, the onboarding and support teams at GuideCX have been great

Pros

GuideCX has been a great asset to our customer onboarding, allowing us to streamline our processes and creating more capacity for our team as we scale. We find the tool to be user-friendly both internally and with our clients, and we also really value the flexibility of our customers interacting solely via email while keeping central information housed within the platform. As an admin, the reporting and insights the tool provides are valuable to ensure we understand what is delayed or at risk and highlight opportunities to optimize our processes.As we have continued to evolve our processes for different onboarding experiences (product types, client types, launch tasks), being able to recreate and adapt templates easily within the tool has made this process seamless and keeps our team organized and on track with very little overhead needed. The GuideCX team is also awesome; their attentiveness, responsiveness, and enthusiasm made ramping up into the tool and beyond a great experience.

Cons

The one area we'd love to see improvement in is a better system for managing tasks beyond a launch/go-live. The tool is built to manage the onboarding process, but we have some post-onboarding follow ups that would be great to be able to manage within the tool as well - but the GuideCX product team is exploring solutions here.

Alternatives considered

[Rocketlane](https://www.capterra.com/p/232772/Rocketlane/)

Reasons for choosing GUIDEcx

GuideCX was the most customizable for our needs with the best client interaction features.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 11, 2023

Thank you for your review. We're thrilled that GUDIEcx has streamlined your customer onboarding, making it user-friendly for your team and clients. Our reporting and insights have been valuable, and we appreciate your feedback. We're working on solutions for post-onboarding task management. We're pleased that our platform has helped you easily adapt to different onboarding experiences. Your kind words about our team's support are motivating. Thank you for choosing GUIDEcx, and please feel free to reach out with more insights or questions.

JN

Juliet N.

Due Diligence Implementation

Real Estate

### "Two thumbs up! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

October 2, 2023

Pros

The ability to integrate into Salesforce and connect projects, stay on track, and know where each new client is at in the process. The help desk is outstanding, and the resources, and classes are all so beneficial to find what is needed and keep moving forward with learning and making our process better.

Cons

None at this time, we have worked through and revised our process since first starting with GCX and it's improved tremendously.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 3, 2023

We're thrilled with your positive review! Your praise for GUIDEcx is greatly appreciated. It's fantastic to know you find our Salesforce integration helpful and that it keeps your projects on track. Our outstanding help desk and learning resources have clearly made a positive impact on your experience. The fact that you've worked through your processes with GUIDEcx and seen tremendous improvement is fantastic. We're committed to supporting your ongoing success. If you ever need assistance or have suggestions, please reach out. Thank you for your trust in GUIDEcx!

JA

Jared A.

Implementation Manager

Computer Software

### "Game Changer"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 27, 2023

The product is robust and continues to improve, the staff are helpful and responsive

Pros

API, reporting/tracking progress, integrations with other systems.

Cons

Future planning from a resource standpoint is not quite there, but the staff are very open to new ideas and improving the product.

Switched from

[Kanban Board](https://www.capterra.com/p/265366/Virto-Kanban-Board/)

lack of functionality, planning and integrations

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 2, 2023

Thank you for taking the time to share your thoughts on GUIDEcx. We are thrilled to hear that you find our platform a game-changer for your needs, and we truly appreciate your valuable feedback. It's great to know that you are benefiting from GUIDEcx API capabilities, progress tracking, and seamless integrations with other systems. We are committed to providing a comprehensive solution that empowers our users to achieve their goals. We understand your concerns about future resource planning and appreciate your feedback. We continuously strive to enhance our product and expand our functionalities. Your feedback is invaluable in helping us shape the future of GUIDE. Please reach out to us with any specific suggestions or requirements. We are here to listen and evolve to serve you better. We are pleased to hear that you found our team helpful and responsive. Customer satisfaction is of utmost importance to us, and we are committed to providing you with the best support possible.

RC

Rhonda C.

Conversion Specialist

Computer Software

### "Great platform for organizing all aspects of a project."

4.0

Overall Rating

4.0

4.0

Ease of Use

3.0

3.0

Features

3.0

3.0

Customer Service

0.0

0.0

Likelihood to Recommend

7/10

September 26, 2023

Pros

For any given project, you can easily see an overview of all aspects of the project, or you can drill down further depending on your needs. I use the task and project listings daily, plus the reporting options to make sure my time spent on each tasks is accounting for my entire workday.

Cons

I would like to see more ways to customize certain lists, like the tasks and projects, based on the user. I use the task list daily, but would like to see a column and filter option to show the last date/time the task was updated instead of just the due date for the whole project.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 2, 2023

Thank you for your positive feedback on GUIDEcx's project organization capabilities. We're delighted to hear that our platform is helping you effectively manage your projects and tasks. Your suggestion regarding customizing lists is greatly appreciated. We're continually working on enhancing our platform, and your input is valuable in shaping our future developments. We'll consider adding the feature to show the last update date/time for tasks in addition to the due date. Your satisfaction is important to us, and we're here to assist you in any way we can. Please don't hesitate to reach out if you have further suggestions or any questions. Thank you for choosing GUIDEcx for your needs.

MG

Michelle G.

Concierge

Accounting

### "Client Onboarding"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 26, 2023

Pros

GuideCX is a great tool that is client facing and gives our onboarding a step above other firms. Our clients can follow along with our process, interact and all this is captured back to our team in a standardized process

Cons

As GuideCX advances there are a lot of updates to keep up on and software integrations

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 2, 2023

Thank you for your positive review of GUIDEcx and highlighting its benefits for client onboarding. We're thrilled that our platform elevates your onboarding process and provides a seamless client experience. We understand that keeping up with software updates and integrations can be a challenge. Our commitment to continuous improvement may result in frequent updates, but it's aimed at delivering the best possible experience for you and your clients. If you ever need assistance or have questions about updates, our support team is here to help. Thank you for choosing GUIDEcx to enhance your client onboarding. We appreciate your trust and look forward to serving you even better.

SP

Shawn P J.

Implementation Specialist

Accounting

### "Great Product!"

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

9/10

September 25, 2023

Pros

Product is easy and essential for my project management duties.

Cons

no cons at this time. The product is fantastic!

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 2, 2023

Thank you for your excellent review! We're thrilled that GUIDEcx is making your project management duties more manageable and efficient. It's fantastic to know that you have no cons to report. We're dedicated to providing a seamless experience, and your satisfaction is our priority. If you have questions or need assistance, please don't hesitate to reach out. We're here to support your success with GuideCX. Thank you for choosing our product!

LZ

Lujan Z.

Director of Customer Success

Computer Software

### "I recommend GuideCx to everyone! My husband's company uses it too! "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 25, 2023

We use GuideCX for our client onboarding processes. It helps us stay on track and sends reminders to our clients and internal users for tasks that need to be completed. It has options to include checklists, links and attachments to keep everything in one place.

Pros

The software is easy to use, super customizable, and works exactly as needed! Their customer service is also a huge plus, they are always available and helpful. I love working with everyone at the GuideCX team. Their software is also always improving and they are always adding new and exciting features. I honestly am so glad I found them! I use GuideCX daily and can't say enough great things about them!

Cons

some of the integrations don't do as much as I would like, I wish there was more integrations available with Hubspot.

Switched from

[Trello](https://www.capterra.com/p/211559/Trello/)

I needed a more sophisticated project management tool, that would also allow our clients to have a dashboard view and insights into project statues

Alternatives considered

[Rocketlane](https://www.capterra.com/p/232772/Rocketlane/)

[Trello](https://www.capterra.com/p/211559/Trello/)

Reasons for choosing GUIDEcx

GuideCX had everything we were looking for, and fantastic customer service.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 2, 2023

Thank you so much for your glowing review and recommendation! We're thrilled to hear that you're enjoying your experience with GUIDEcx and that it's meeting your project management needs. We truly appreciate your kind words about our software's ease of use, customization, and responsive customer service team. Your feedback on our continuous improvement efforts is also greatly appreciated. We are committed to enhancing our platform with new and exciting features to serve you better. Regarding integrations, we understand your desire for more options, including HubSpot. We continuously evaluate and expand our integration offerings to provide you with a comprehensive solution, and your input helps guide our priorities. It's fantastic to hear that GUIDEcx is central to your daily workflow and client onboarding processes. We're dedicated to helping you succeed and streamline your project management tasks. Thank you for choosing GUIDEcx and for the privilege of working with you and your husband's company. Please don't hesitate to reach out if you have more feedback or questions. We're here to support your success!

RC

Robert C.

Implementation Specialist

Computer Software

### "GuideCx has an Excellent Client Portal and an easy way to Track Time as well as Manage Projects "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 22, 2023

Our overall experience with GuideCx has been excellent. We needed a project management system. The program has delivered.

Pros

What I like most about GuideCx are the milestones and tasks within each project. We have over a dozen types of implementation plans, so viewing the necessary tasks within each project helps with communication to the client and for ourselves, just getting done what needs to be done.

Cons

I do not have any cons or what I like least about GuideCx. I do however need to take advantage of their e-learning university so as to take advantage of more of their features.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 2, 2023

Thank you for sharing your fantastic experience with GUIDEcx! We're delighted to hear that our platform is helping you efficiently manage projects and enhance client communication. It's great that you find our milestones and tasks feature valuable for tracking and communication across your various implementation plans. We're here to ensure you can get the most out of GUIDEcx, so utilizing our e-learning university to explore more features is a great idea. We're thrilled that we have met your project management needs and look forward to continuing to support your success. If you have questions or need assistance with any aspect of our platform, please don't hesitate to reach out. Thank you for choosing GUIDEcx as your project management solution!

BK

Brittney K.

Senior Project Manager

Financial Services

### "GuideCX review :) "

5.0

Overall Rating

5.0

5.0

Ease of Use

5.0

5.0

Features

5.0

5.0

Customer Service

5.0

5.0

Likelihood to Recommend

10/10

September 22, 2023

GuideCX is awesome and benefitted our department in many ways. The highlight is that they have the best support team. Their responsiveness is timely and they always follow up once an issue arises and is solved.

Pros

Guide CX allows for transparency and realistic expectations for Project completion. Users who fully adapt this system in the way Orion has utilized it find great success in their Onboarding to Orion's Platform. The reason behind this is that it allows them to complete the items with little wait time or assistance after they learn the function behind the software.

Cons

There are some quirks to Guidecx, and some items that have not been developed yet. The software can lag sometimes, especially if there is a new release. The other item that they are working on developing is a customer view, this would allow me to have the ability to demo, via a client view, to the client.

Review source

Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication.

Response from Vendor

October 2, 2023

Thank you for your positive review and feedback on your experience with GUIDEcx! We're pleased to hear that our platform has contributed to transparency and realistic expectations for project completion, particularly in Orion's onboarding process. We appreciate your patience and understanding regarding the occasional quirks and lag in the software, especially after new releases. Our team is dedicated to continuous improvement and actively addresses these issues to provide a smoother experience. We're genuinely grateful for your kind words about our support team. Your satisfaction is our priority, and we're committed to delivering timely and practical assistance. Thank you for choosing GUIDEcx and for the privilege of supporting your department. Please feel free to reach out if you have more feedback or need assistance. We're here to ensure your success.

[View all Reviews](https://www.capterra.com/p/175189/GuideCX/reviews/)

Popular comparisons

[Clockify vs GUIDEcx](https://www.capterra.com/compare/169607-175189/Clockify-vs-GuideCX) 

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