# STS Cloud Software Pricing, Alternatives & More 2026 | Capterra > With the help of Capterra, learn about STS Cloud Software - reviews, pricing plans, popular comparisons to other Catering products and more. Source: https://www.capterra.com/p/175200/STS --- # STS Cloud Software Review 2026: Features, Integrations, Pros & Cons Last updated on March 13, 2026 Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Description](#description)[Use cases](#use-cases)[Alternatives](#alternatives)[FAQs](#faqs)[Features](#features)[Pricing](#pricing)[Integrations](#integrations)[Support](#support)[Reviews](#reviews) STS Cloud ## What is STS Cloud? Is the cost of your Sales & Catering system breaking the budget? Get to know STS. For 30+ years, STS has been providing hotels and meeting venues with a budget-friendly sales system. We are now introducing STS Cloud. A cloud-based solution complete with: CRM, GRC, Function Diary, BEO's, Merge docs, Proposal integration, E-Signatures, and much more. Enjoy all the benefits of hassle-free, low-maintenance, continually evolving software at an affordable and budget-conscious price. ## What is STS Cloud used for? [Catering](https://www.capterra.com/catering-software/)[Venue Management](https://www.capterra.com/venue-management-software/) Overall rating Based on 125 user reviews Reviews sentiment Positive 84% Neutral 15% Negative 1% Starting price $139 Flat Rate, Per Month Free trial not available Capterra Shortlist charts the highest-rated and most popular products... Our "Best of" badge program showcases products with the highest ratings... Our "Best of" badge program showcases products with the highest ratings... ## STS Cloud alternatives [4.7 (573)](https://www.capterra.com/p/118047/Tripleseat/reviews/) Starting price Contact vendor for pricing Pricing Options Free Trial Free Version User Rating 96% of reviewers rated it above 4 stars [4.6 (69)](https://www.capterra.com/p/141909/IVvy/reviews/) Starting price $250.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 93% of reviewers rated it above 4 stars [4.8 (20)](https://www.capterra.com/p/148762/Event-Booking-Engines/reviews/) Starting price $100.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [4.8 (78)](https://www.capterra.com/p/266878/Perfect-Venue/reviews/) Starting price $99.00 Per User, Per Month Pricing Options Free Trial Free Version User Rating 100% of reviewers rated it above 4 stars [View all alternatives](https://www.capterra.com/p/175200/STS/alternatives/) ## FAQs about STS Cloud Overview ### What problems does STS Cloud solve? STS Cloud solves slow proposal and contract creation, scattered client and event details, and weak visibility into leads, bookings, and venue schedules. Sales teams, catering managers, banquet staff, and small hospitality businesses use it to speed document generation, track accounts, manage calendars, and keep sales and event planning organized from anywhere. Answer based on 71 reviews Overview ### Which roles and teams benefit most from STS Cloud? STS Cloud is most used by sales leaders, hotel and catering teams, and general managers who need to manage group business efficiently. Sales managers and directors track leads, proposals, and revenue, while coordinators and guest services teams handle bookings and event details. Executives use reporting to monitor performance and improve operational visibility. Answer based on 125 reviews Overview ### What company size and specific industries is STS Cloud built for? STS Cloud is designed for hospitality businesses of all sizes, including hotels, meeting venues, and golf courses. It targets organizations that need an all-in-one system for hospitality sales teams, making it suitable for companies across the hospitality sector rather than a single narrow niche. Features and Usability ### What are the key features of STS Cloud? STS Cloud includes core event management and booking management tools for room blocks, banquets, and event calendars, plus CRM features like contact management, lead capture, and communication tracking. Differentiating features include proposal generation, contract management with electronic signature, billing and invoicing, reporting dashboards, reminders, and mobile access. Answer based on 71 reviews Pricing ### How much does it cost and what fees or limitations are included? STS Cloud starts at $139/month flat rate for the Basic plan, which includes unlimited users. Module-based add-ons are available for e-signatures, proposals, diagrams, and lead forms. Reviewers call it cost effective for smaller independent hotels, but some report e-signature issues, limited reporting detail, and weak PMS integration. Answer based on 14 reviews Integrations ### Which third-party tools and platforms does STS Cloud integrate with? STS Cloud integrates with JANUS, Jonas Chorum, Lodgical Solution, ProfitSword, ProposalPath, RoomKeyPMS, SkyTouch Hotel OS, and Stayntouch PMS. These connections center on hotel operations, property management, and related hospitality workflows, giving STS Cloud eight third-party platform integrations listed in the official catalog. Answer based on 11 reviews Getting Started and Support ### How easy is it to onboard and train a team on STS Cloud? STS Cloud is generally quick to learn for frontline users, with many reviewers saying they became productive with minimal training. Training is available in person, through live online sessions, webinars, documentation, and videos. Admins or teams handling setup, data loading, and broader functions may need more time and hands-on support. Answer based on 18 reviews Getting Started and Support ### What customer support options does STS Cloud offer, and how do users rate the experience? STS Cloud offers email/help desk, FAQ/forum, knowledge base, and phone support. Users generally describe support as quick, attentive, and helpful during setup, onboarding, and issue resolution, with several noting fast response times and openness to feedback. Some mention functionality issues and occasional extra effort needed when reporting bugs or requesting changes. Answer based on 25 reviews ## Features Features with the highest number of reviews are displayed first. Those that have no reviews appear next, sorted alphabetically. Activity Dashboard Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts/Notifications Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Attendee Management Process of managing, tracking, and communicating with individuals who are registered to attend an event Automated Scheduling Automatically create schedules based on business needs or employee availability and qualifications Banquet Management Coordinate food and beverage delivery for events. Billing & Invoicing Create, manage, and send invoices or bills to customers STS Cloud 50 features Dashboard to view the status of ongoing processes, identify current incidents and track past activities Alerts or notifications of various types such as pop-up messages, sounds, banners, or badges Process of managing, tracking, and communicating with individuals who are registered to attend an event Automatically create schedules based on business needs or employee availability and qualifications Coordinate food and beverage delivery for events. Create, manage, and send invoices or bills to customers Create, update, and manage bookings, itineraries, and reservations Track and manage schedules and meetings via an integrated calendar Synchronize with other calendars to view mutual availability and schedules Manage and track all internal and external communication conducted via calls, email, text, or chat Centralized database of stakeholders and their contact information such as names, address, phone number etc. Manage, organize, and store contact information Track, store, and access client contracts or licenses Built-in customer relationship management (CRM) capabilities or integration with a third-party CRM system A collection of customer information such as contact details, demographics, previous interactions, etc. Store and organize information about customers and previous interactions Add customized logos and colors to align with company branding Alter the layout and content of reports Import and export data to and from software applications Store, manage, and track all electronic documents in a centralized location Digitally sign online documents A list of events with their respective dates Schedule and manage the logistics of activities and other gatherings Plan an event's time and location Manage the maintenance of building facilities Evaluate units, projects, budgets, and other finance-related data to gauge their performance and potential risk For businesses handling food & beverage operations Software designed for caterers and catering businesses. Information, data and reports that are being tracked over time Edit and personalize data view as needed Captures invoice data and maintains comprehensive records for auditing and reporting purposes Allows users to view inventory and build a menu that's appropriate Automatically identify and save contact information of potential customers Access software remotely via mobile devices Access the system via a mobile application Manage and support multiple locations Create proposals based on costs of labor and materials Generate quotes or estimates for customers Receive data and information in real time Active reporting of data and metrics Receive system updates as soon as any changes are made Timed notification for any upcoming task, deadline, appointment, or activity Collection, analysis, and representation of numerical data and generation of reports to understand various patterns Process of planning, scheduling and executing the optimal and effective use of human capital across projects Reserve available meeting space to avoid conflicts and to inform everyone involved on where their meetings will be held Managing activities & processes related to planning, coordination, implementation, control, and evaluation of sales performance. Reports specific to sales analysis for trends and strategies Create, manage and track all task activities and progression Set up connections to third-party platforms to improve business processes Manage user accounts, profiles, roles, permissions, and other details across applications, devices or networks Features 4.1 (125) 4.1 Based on 125 reviews ## Pricing Value for money 4.4 (82) Basic $139.00 Flat Rate,Per Month It includes: - Booking Management With GRC - Complete Catering System - Document Workflow - Extensive Business Reporting - Full-Featured CRM - Ongoing Product Enhancements and System Improvements - Recording of Training - Support - System Maintenance - Training - Unlimited Use of STS Cloud - Unlimited Users Value for money 4.4 (82) 4.4 Based on 82 reviews ## Integrations [ SkyTouch Hotel OS](https://www.capterra.com/p/132368/SkyTouch-Hotel-OS/)[ RoomKeyPMS](https://www.capterra.com/p/5937/RoomKeyPMS/)[ Stayntouch PMS](https://www.capterra.com/p/157696/StayNTouch-Rover-PMS/)[ Jonas Chorum](https://www.capterra.com/p/186608/Jonas-Chorum/)[ ProfitSword](https://www.capterra.com/p/156722/ProfitSword/)[ Lodgical Solution](https://www.capterra.com/p/154554/Lodgical-Solution/) ## Support, customer service and training options Customer Service 4.6 (95) Support - Email/Help Desk - FAQs/Forum - Knowledge Base - Phone Support - 24/7 (Live rep) - Chat Training - In Person - Live Online - Webinars - Documentation - Videos Deployment - Web - Android - iPhone/iPad Typical users - Freelancers - Small businesses - Mid size businesses - Enterprises Customer Service 4.6 (95) 4.6 Based on 95 reviews ## User reviews Overall rating 4.4 Based on 125 reviews Filter by rating 5(67) 4(38) 3(19) 2(0) 1(1) Mentioned topic Sorted by most recent KS Kaleah S. Sales Manager Hospitality ### "Great Software that is essential to Hospitality Sales" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 September 22, 2020 Great so far. No complaints. Easy to use, easy to load anywhere. Pros Ease of use and access that I can utilize anywhere. Meeting and catering easy to load into system and calendars easy access. Cons Nothing. everything is pretty simple to use and access. Not many glitches like older programs in the past. Switched from [DELPHI32](https://www.capterra.com/p/125100/DELPHI32/) Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor September 25, 2020 Thank you for the review, Kaleah. JC Jessica C. Sales Manager Hospitality ### "STS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 June 9, 2020 training was a bit complicated, however, once I got the hang of it, it came easy Pros it was easy to use once I got the hang of it and easy to keep up with and updated companies and rate plans Cons training was a bit frustrating at first, but once I got through it, I understood a bit better on how to navigate Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor June 12, 2020 Thank you for the review, Jessica. Glad you are enjoying our product. ZH Zetta H. Corporate Sales Automation Manager Hospitality ### "Sales Automation Reveiw" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 25, 2020 Manage Guestroom and Function Revenue/Productivity Pros The product is easy to use and support is very attentive. Cons The windows based system is not updated, but I love the cloud system. Switched from [Amadeus Sales & Event Management](https://www.capterra.com/p/96710/hotel-SalesPro/) The hotel SalesPro system will no longer be available in 2021. Reasons for choosing STS Cloud STS custom service, support, and pricing worked best for our business culture. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 16, 2020 Thank you for your honest feedback! We are happy you have worked with our systems and appreciate our partnership with your team and portfolio of hotels VC Valerie C. Director of Sales Hospitality ### "Great software!" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 10/10 February 21, 2020 It is definitely helping me keep organized; between electronic signature for contracts, the calendar, reminders, auto-attach emails, etc. Pros The thing I like most about this software is how easy it is to use. Once you play around in it you figure out the best way for your job/ organization to use it. Cons The thing I liked the least was not showing tentative bookings on the calendar. However this feature has recently been added. Reasons for choosing STS Cloud Cost for STS is much lower. Sales Pro seemed a little antiquated. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 16, 2020 Thank you for feedback and sharing your experience. We are glad the addition of the tentative groups to the event calendar feature helps you in the daily system use. We do recognize the importance of our client input and work to address improvements to benefit our users. LM Lis M. Sales and Catering Manager Food & Beverages ### "STS review" 4.0 Overall Rating 4.0 4.0 Ease of Use 3.0 3.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 February 21, 2020 Pros i like how easy it is to add and edit items into an event Cons i think that the text is quite small for a daily use software, as well it would be good to be able to change colors on the program so each user could customize it for ease of use. i find all the blue, teal, green is hard to distinguish between when quickly glancing at the program to look for availability Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 16, 2020 Thank you for your feedback! The Event Calendar colors can be adjusted for your location, and we can look into the request on others. Our Green = Definite, Blue = Tentative and Red = Prospect is a current standard for the GRC and the Function Diary. We will be in touch with you directly for follow up. Thank you. BW Barb W. Sales Manager Hospitality ### "STS" 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 0.0 0.0 Likelihood to Recommend 7/10 February 20, 2020 Works well Easy to use Pros keeping track of communication with clients easier search Cons ...emails don't connect to contact only to account ... would like to be able to customize colors on calendar to allow for different stages of the sales process.... ex. tentative, confirmed, signed contract, method of payment, etc.... allows you to look at calendar and know exactly where you are in the process with each client ...more steps to set up events Reasons for choosing STS Cloud ????? Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. SB Samantha B. DOS Hospitality ### "Great Product " 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 8/10 February 19, 2020 It keeps me organized and unto date on projects. Love the activity window and the updates it keeps me on track with to-do's. Pros Very user friendly and love the details it keeps. Cons No issues yet, Everything has worked great so far. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 16, 2020 Thank you and we look forward to assisting you whenever needed! AG Amber G. Sales Administrator Hospitality ### "Whole Office loves STS" 5.0 Overall Rating 5.0 5.0 Ease of Use 5.0 5.0 Features 5.0 5.0 Customer Service 0.0 0.0 Likelihood to Recommend 10/10 February 19, 2020 Pros STS has a simple, clean design that is very user-friendly. It's consistent and reliable, I don't ever "lose information" or have to wait for processing. It does exactly what it says it will do. Cons The search function. If you hit enter, the search doesn't work. You have to just type in the search words and wait, but muscle-memory has me hitting enter because that's how every other platform operates! It seems minor, but it's oddly counter-intuitive and I notice it a lot. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 16, 2020 Thank you for your feedback - we appreciate our relationship with you a client partner. MK McKensie K. Director of Sales Hospitality ### "Great Tool for Hospitality Sales " 4.0 Overall Rating 4.0 4.0 Ease of Use 4.0 4.0 Features 4.0 4.0 Customer Service 5.0 5.0 Likelihood to Recommend 8/10 February 19, 2020 It helps me to keep all of my contracts organized and easily be able to make changes to them. Pros I like that it has removed my need to create contracts in Word or any other program. It is a valuable system for a sales team in the hospitality industry. Cons There are some functionality issues that I frequently run into. The support team is incredibly responsive but very often, you're in the middle of the work day and don't have the time to spend giving feedback on how to improve the product. I wish they would do more work on their own or with test subjects to create fixes to bugs / issues. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. Response from Vendor April 16, 2020 Thank you for your feedback. We are always working to address programming and related updates on an ongoing basis, and incorporate the valued input from our current clients, Your experiences allow us to continue moving forward with system wide improvements. We appreciate your business. LL Leo L. Banquet Manager Hospitality ### "STS" 3.0 Overall Rating 3.0 3.0 Ease of Use 3.0 3.0 Features 3.0 3.0 Customer Service 0.0 0.0 Likelihood to Recommend 5/10 February 19, 2020 not at this time. Pros We received this software in July 2019, and is a learning experience. Unfortunately, I am not yet able to recommend this product while we are still trying to get familiarized with it. Cons There were more pages to go through as opposed to Fivestar. Review source Incentivized review: software users are invited to submit an honest review and offered a nominal incentive for their time and effort. All incentivized reviews are subject to our verification process prior to publication. [View all Reviews](https://www.capterra.com/p/175200/STS/reviews/) ## Top-rated software of 2026 ### Fill out the form and we'll send a list of the top-rated software based on real user reviews directly to your inbox. Popular comparisons [ROLLER vs STS Cloud](https://www.capterra.com/compare/164715-175200/ROLLER-vs-STS)[Tripleseat vs STS Cloud](https://www.capterra.com/compare/118047-175200/Tripleseat-vs-STS) [ThunderTix vs STS Cloud](https://www.capterra.com/compare/47852-175200/ThunderTix-vs-STS)