# Page 5 | STS Cloud Reviews 2026. Verified Reviews, Pros & Cons | Capterra > Page 5 - Is STS Cloud the right Venue Management solution for you? Explore 125 verified user reviews from people in industries like yours to make a confident choice. Source: https://www.capterra.com/p/175200/STS/reviews --- STS Cloud 4.4 (125) Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/) * * * Last updated March 13th, 2026 # Page 5 - Reviews of STS Cloud ## Showing most helpful reviews Showing 101-125 of 125 Reviews Sort by: Most Helpful Rating Company Size Reviewer's Role Length of Use Frequency of Use TMM Tinisha Marie M. Sale Coordinator Hospitality Used the software for: Less than 6 months ### "Getting to learn STS " June 12, 2019 4.0 Its ok. I have to spend more time training with the product to fully use all of its functions. Pros Its has many functions that are helpful for leads and holding contacts. Cons Limited with the interactive part. Not exactly user friendly. Sometimes it does take a while for the information to load. Review Source SB Samantha B. DOS Hospitality Used the software for: Less than 6 months ### "Great Product " February 19, 2020 5.0 It keeps me organized and unto date on projects. Love the activity window and the updates it keeps me on track with to-do's. Pros Very user friendly and love the details it keeps. Cons No issues yet, Everything has worked great so far. Review Source Response from STS Cloud April 16, 2020 Thank you and we look forward to assisting you whenever needed! LY LaKeisha Y. Assistant Director of Sales Hospitality Used the software for: Less than 6 months ### "Great System!" June 26, 2019 5.0 First time user and it's very user friendly. Pros The email address auto-fills the client's information and the reports are detailed. Cons The Annual month by month Report doesn't show revenue or room night information, only group production is shown. Review Source LA Lori A. Director of Sales Hospitality Used the software for: Less than 6 months ### "Easy process, knowledgeable team, good product" June 5, 2019 5.0 We utilize STS for managing our conference space, BEO's, invoicing, contracting, and communication with team. Pros User friendly product, has all the features over some overpriced products in the market. Cons Nothing yet, still within first few months of use. Review Source PT Pankaj T. GM Hospitality Used the software for: Less than 6 months ### "Feedback" February 11, 2020 4.0 Sales call and lead tracking Pros Easy accessible and User Friendly. One stop for rooms and catering Cons NA. Still exploring, not spend enough time yet Review Source Response from STS Cloud April 16, 2020 Thank you for your feedback! We are here to assist you in any way as you continue your onboarding processes. JA Jesse A. Assistant Front Desk Manager Hospitality Used the software for: Less than 6 months ### "Easy Use & Function" February 7, 2020 4.0 Pros I like how easy it is for the information can be used to create documents that can be edited with ease. Cons Just a few options I'm not familiar with that cause me to be so slow but the parts I use daily are quite easy. Review Source KB Kevin B. Catering Sales Manager Hospitality Used the software for: Less than 6 months ### "STS Review" June 5, 2019 4.0 It has been great. Pros easy to navigate, build bookings and make edits Cons adding event orders means I have to remerge all my event orders and that causes me to lose a lot of work everytime I do that. I cannot export to word. Review Source AG Angie G. Guest Services Manager Hospitality Used the software for: 6-12 months ### "User Friendly" June 12, 2019 5.0 Pros It takes very little training to get a new employee to the point of being able to use the system for most needs. Cons It is sometimes confusing that the departure date still requires you to put in a number of rooms. Review Source AS Alexis S. Sales & Catering Hospitality Used the software for: Less than 6 months ### "STS Review" February 6, 2020 4.0 Good for the most part. Pros Pros, that it is easy to learn to system. Cons Cons, it doesn't talk to our PMS system. However I am user not a administrator so possibly it was the package purchased that caused this barrier. Review Source TD Trevor D. Director of Sales Hospitality Used the software for: Less than 6 months ### "STS" February 6, 2020 4.0 Reporting is not always accurate, when we copy a booking, it does not copy properly Pros Easy to use, pretty straight forward, set up was easy Cons It is super slow, some functions just stop working randomly Review Source SM Spencer M. Regional Director of Sales Hospitality Used the software for: Less than 6 months ### "Good Product, Great Price" June 4, 2019 4.0 Pros Really friendly price point for the product. Very intuitive ease of use. Cons The reporting functionality has some opportunity to improve. As well, interfacing functionality would be amazing. Review Source AB Allison B. Catering Coordinator Hospitality Used the software for: Less than 6 months ### "STS Review" June 19, 2019 5.0 It is a positive experience. Pros It is very user friendly- I did not attend the training and I picked it up immediately. Cons Sometimes it is slow to recognize account names. Review Source JR Julie R. Sales and Catering Hospitality Used the software for: Less than 6 months ### "STS Review" June 12, 2019 5.0 It has helped me keep better track of my clients needs Pros The software has a lot of options for different ways to find things Cons It took me a while to find everything I needed Review Source AT Abhishek T. Operations Manager Hospitality Used the software for: Less than 6 months ### "Easy to Use " February 6, 2020 5.0 Pros Easy for billing finding items for menu , re opening the bills. Cons Forecast part i dislike the most, there's not many details for making schedule for BQT Review Source AC Andrew C. Sales & Catering Manager Hospitality Used the software for: Less than 6 months ### "Review" June 12, 2019 4.0 Pros Easy to use and customize. Easy to view day of events Cons Too many clicks to change one item. Not easy to find events based on the person's name. Review Source DA Diedra A. Sales Manager Hospitality Used the software for: Less than 6 months ### "Its OK" February 18, 2020 3.0 It is ok Pros I do like you can send contracts, credit card and etc. electronic Cons Some glitches are still in effect and most items haven't been added Review Source CB Crystal B. Sales manager Hospitality Used the software for: Less than 6 months ### "Easy to use" June 4, 2019 5.0 Very good and useful Pros It’s user friendly and cloud connectivity are unmatched Cons Hard to edit templates unless admin rights are granted Review Source KL Keitha L. Area Director of Sales Hospitality Used the software for: Less than 6 months ### "I wish I had STS for all of my hotels!" February 10, 2020 5.0 It's just so quick and easy to use. Very user-friendly and the training was quick and easy too. Pros I love that it's easy to use and I can access it from anywhere. The proposal system is fantastic too! Cons I can't complain about anything with this software so far! Alternatives considered [Amadeus Sales & Event Management](https://www.capterra.com/p/96710/hotel-SalesPro/) Reason for choosing STS Cloud I did not make the choice. Review Source WH Wendi H. Catering & Sales Manager Hospitality Used the software for: Less than 6 months ### "STS Review " February 11, 2020 3.0 It's relatively easy to use, but not intuitive. I do like that you can toggle back and forth from proposal path. I really like proposal path. Pros I like that it is connected to proposal path Cons It's very hotel focused and not as event focused Review Source mK mark K. GM Hospitality Used the software for: Less than 6 months ### "STS" June 4, 2019 5.0 Pros Easy to use software, multi user set up. Cons cost could have been better for multiple users Review Source JC Jessica C. Sales Manager Hospitality Used the software for: 6-12 months ### "STS" June 9, 2020 5.0 training was a bit complicated, however, once I got the hang of it, it came easy Pros it was easy to use once I got the hang of it and easy to keep up with and updated companies and rate plans Cons training was a bit frustrating at first, but once I got through it, I understood a bit better on how to navigate Review Source Response from STS Cloud June 12, 2020 Thank you for the review, Jessica. Glad you are enjoying our product. EA Erin A. Director of Sales Hospitality Used the software for: Less than 6 months ### "Working For Now" June 12, 2019 3.0 Pros The organizational tools are great and the trace calendar works well. Cons It does not Sync with my PMS system, so i cannot pull any revenue numbers into the cloud automatically I have to manually move all information Review Source Response from STS Cloud June 14, 2019 Erin. Thank you for the review. What PMS system are you using? We have a handful of interfaces in development. BB Brianna B. Sales Coordinator Hospitality Used the software for: Less than 6 months ### "Easy to use" June 12, 2019 5.0 Pros I always look for something straight to the point and functional. This program does just that. It is well organized which is something myself as a Sales coordinator can appreciate. Cons Have not faced any issues thus far, but will be sure to reach out if assistance is needed. Review Source PD Pamela D. Corporate Director of Sales Hospitality Used the software for: 6-12 months ### "STS Review" February 11, 2020 5.0 My smaller independent hotels needed an easy and cost effective CRM in order to electronically track all their inquiries, prospects, contracts and also be able to run reports. Pros Ease of implementation; customer support and ease of use. Cons Nothing about the product that I am unhappy with. Review Source aD angela D. Front Office Manager Hospitality Used the software for: Less than 6 months ### "Front Office Manager" February 11, 2020 5.0 user friendly stream lined for the sales team to modify account events Pros I am learning this software if needed to help our sales team. I do not know the value of the product yet for the front desk. Cons i have not cons as we have just begun to use this product Review Source