# Ladle Reviews 2026. Verified Reviews, Pros & Cons | Capterra

> Is Ladle the right Audit solution for you? Explore 135 verified user reviews from people in industries like yours to make a confident choice.

Source: https://www.capterra.com/p/175239/MeazureUp-Audit-Applications/reviews

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Ladle

4.7 (135)

Provider data verified by our Software Research team, and reviews moderated by our Reviews Verification team. [Learn more](https://www.capterra.com/our-story/)

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Last updated March 13th, 2026

# Reviews of Ladle

Ease of use

4.6

Customer Service

4.7

## Pros and Cons in Reviews

KG

Keegan G

SupervisorFood & Beverages, 5,001 - 10,000 employeesUsed the software for: Less than 6 months.

“The MeazureUp app allows me to effectively inspect and communicate areas of improvement in my establishments with pictures and trends.“

November 16, 2023

CM

Catherine M

Center StoreConsumer Goods, 1,001 - 5,000 employeesUsed the software for: 6-12 months.

“Sometimes I experience a bug when first launching that claims my location cannot be found, cannot log out; just have to relaunch the app.“

August 23, 2023

SS

Sammy S

Director of OperationsRestaurants, 1,001 - 5,000 employeesUsed the software for: Less than 6 months.

“The apps are interactive and the data collection and reporting give me a clear idea of where my business stands from an operational level and where we need to put our focus.“

August 19, 2022

Ag

Alysha g

project managerConstruction, 2 - 10 employeesUsed the software for: 1-2 years.

“when I try to submit sometimes, it freezes on the mobile app.“

August 23, 2023

KB

Kyran B

Retail AP/Purchasing LeadRetail, 51 - 200 employeesUsed the software for: 6-12 months.

“Having access to each and every location in one centralized place with completion rates, averages, and outliers are super helpful when managing multiple locations.“

August 18, 2022

CW

Clay W

General ManagerRestaurants, 51 - 200 employeesUsed the software for: Less than 6 months.

“Notification is key, and it seems to be a problem notifying others of updates“

August 23, 2023

CK

Crystal K

ManagerFood & Beverages, 11 - 50 employeesUsed the software for: More than 2 years.

“All places have room to improve, and they help point out areas this can happen.“

August 24, 2023

JW

Joe W

General ManagerRestaurants, 501 - 1,000 employeesUsed the software for: 1-2 years.

“The product can be glitchy and some features are cumbersome to use.“

August 18, 2022

## Showing most helpful reviews

Showing 1-25 of 135 Reviews

Sort by:

Most Helpful

Rating

Company Size

Reviewer's Role

Length of Use

Frequency of Use

Whitney B.  
Director of Training and Compliance  
Restaurants  
Used the software for: 6-12 months

### "Excellent software that's customizable to fit!"

May 16, 2018

5.0

Pros

I enjoy all of the different types of interactivity under one roof, so to speak. It is so easy to train staff and management on how to. Our company has become more eco-friendly because of it! The intricacies of the software allows our brand to know, in real time, if all of our stores are being consistent with the tasks that are bestowed. It brings our company a new level of consistency and professionalism and we couldn't be happier.

Cons

I sincerely do not have a con about this software. The level of service is top tier and therefore answer any questions that arise.

Review Source

SS

Sammy S.  
Director of Operations  
Restaurants  
Used the software for: Less than 6 months

### "AuditApp and DailyChex have been a game changer!"

August 19, 2022

5.0

We were already switching from handwritten checklists to a digital/app based platform. That's all I was looking for. When I saw the auditing software and website I made the decision to switch from our auditing program as well. The service received from\[SENSITIVE CONTENT\] has been outstanding!

Pros

The ease of use for both applications has made it a simple and straightforward implementation. The apps are interactive and the data collection and reporting give me a clear idea of where my business stands from an operational level and where we need to put our focus.

Cons

There have been some glitches and limitations. The AuditApp photo capabilities could be enhanced to include multiple photos on actions, a zoom feature when reviewing photos taken, and speeding up the submission function at the end of the audit. The help team has been receptive to the feedback and I genuinely feel that these features are being improved.

Alternatives considered

[Jolt](https://www.capterra.com/p/146384/Jolt/)

Reason for choosing Ladle

Price and service. No pushy sales approach and a great value.

Switched from

[SafetyCulture](https://www.capterra.com/p/141080/iAuditor/)

I made this switch for a variety of reasons. The data collection was the biggest difference from my previous auditing system. Secondarily, the ease of use and ease of updating was a big draw. Additionally, the service I received and continue to receive is top notch!

Review Source

JK

Jennifer K.  
General manager  
Restaurants  
Used the software for: 2+ years

### "It’s good"

August 18, 2022

3.0

It’s fine and works well

Pros

Easy for new management to use. We use it 3 times a day

Cons

It’s repetitive and some of the smaller features are weird but it’s done

Review Source

Response from Ladle

August 25, 2022

Hi Jennifer, Thanks for the feedback. We are sorry to hear that our tool is repetitive. With any daily checklist tool that you are using 3 times a day, there will undoubtedly be some level of repetitiveness however we hope that using MeazureUp at least makes it quick and easy to complete. In terms of the features being weird, we would love to learn more about what this includes. Please send us an email to help@meazureup.com and we can explore this further!

AS

Abe S.  
Safety and Loss Prevention Coordinator  
Retail  
Used the software for: 1-2 years

### "Amazing time saving product!"

August 18, 2022

5.0

I've only worked with \[SENSITIVE CONTENT\] at MeazureUP, he has been helpful, and courteous and quick to respond to emails. I appreciate the auto response on emails sent , that the email was received and they are working on my request. Have had a few zoom calls with MeazureUp programmers to check in our progress with the app, and suggestions for improvement. Seems like the company has a good group of entrepeneurs who want to continually improve and upgrade the user experience.

Pros

Ease of use and time saver. Previous to this software, I did everything on pen/paper. Then had to retype to an excel sheet. All in one, formats for printing audits are professional and clear. We use a similar app for our eastern sites, with a program called Zenput, whcih is horrible. MeazureUp is leaps and bounds better than the other software. Other software doesnt offer customization. Basically have to use their format or nothing at all. No dashboard function, layout is cumbersome. MeazureUp has it figured out!

Cons

I wish in the action plan tab of our audit app, we could post more than one photo. Also photos in action plan tab dont auto rotate with phone camera. So I have to have my phone held in a panoramic style to take normal framed photos.

Reason for choosing Ladle

We chose MeazureUp after shopping around with similar companies that provide a similar tool. We use another product in our Eastern locations called Zenput, that is just a horrible app/program all the way around. As soon as our contract expires with Zenput, we intend to add all of our locations to MeazureUp.

Review Source

PO

Phil O.  
Area Manager  
Restaurants  
Used the software for: 2+ years

### "Excellent application for maintaining compliance in key areas of a business."

July 14, 2021

5.0

I really enjoy it. It has not only made a critical aspect of our business easier, but it has provided us with the ability to really expand our idea of what an audit can be in order to ensure our stores are meeting our high standards. And when they are not meeting our standards, we can see it very clearly through the data MeazureUp provides, and we can develop action plans with the data provided. We definitely appreciate your service.

Pros

I most appreciate the functionality and ease of the Audit App. The ability to make notations, capture pictures, and create action items all from a cell phone is extremely useful. I can provide all the information necessary as to why something is out of compliance and what the expectation to correct is through these features, and I don't need all key team members physically present to achieve this.

Cons

I initially had some trouble deleting pictures or comments if I wanted to make an edit or mistakenly placed in wrong section, but I have since learned how to do this, and I have no complaints with how simple it is. The only area I would wish for greater improvement would be in the data review. There have been a lot of recent changes that have been very helpful here, and there isn't necessarily one thing I'd like to see here. Perhaps being able to see which stores missed tasks in the "failed task" tracker of dashboard, or maybe the ability to just click on a previous report and get right into that location's most recent report while on the dashboard rather than having to click location report and then the report you want. Just feel like everything could be a little more navigable, but hard to describe exactly how through text.

Reason for choosing Ladle

We were using our own paper printout to conduct audits previously. MeazureUp obviously increased accessibility, visibility, and the ease of performing this critical task.

Review Source

Response from Ladle

July 21, 2021

Hi Phil, Thanks for the amazing feedback! Would you like to set up a Support call? We would be interested in learning more about your experience and thoughts regarding the dashboard. Please send us an email to help@meazureup.com to put something in the books! best, Ray

VR

Verified Reviewer  
Regional Manager  
Food & Beverages  
Used the software for: 2+ years

### "I used MeazureUp daily in my job. Its easy to load and easy to use."

July 13, 2018

4.0

Once I complete my audits I can click done and it is done. Don't have to go home and type up a review the next day. Saves me a lot of time.

Pros

Ease of use. It loads easily and it is easy to jump back and forth between reviews if I am doing multiple reviews of the same location.

Cons

The dashboard is not that easy to use. Doesn't flow very well. Sometimes the location does not work. I will in Brampton and it will say that the device is in Vaughan,

Review Source

Response from Ladle

July 17, 2018

Hi, Thanks for the review! We're sorry to hear that you've been having some issues with the dashboard and location services on your device. Please contact us at help@meazureup.com so that we can resolve these problems for you. best, Ray

VR

Verified Reviewer  
Director of IT and Purchasing  
Food & Beverages  
Used the software for: 1-2 years

### "We utilize Meazure up for our restaurant audits and many of our daily auditing functions."

July 16, 2018

4.0

It has made our audit tracking much better. We are able to review audits for the past several months very quickly.

Pros

We love that we can easily submit an audit and have it searchable for people in our system that are outside the restaurant.

Cons

It does not have a fast copy option to quickly create assessments. I would like to be able to copy full sections and just change the labels when creating audits.

Review Source

VR

Verified Reviewer  
Company Compliance Officer  
  
Used the software for: 6-12 months

### "Customer support is very helpful, easy to use"

July 10, 2018

3.0

No more paper to store so freeing up more space in the office.

Pros

it can grow with your company, it is easy to train team members on. It is user friendly for all departments and areas.

Cons

It does not automatically log out after submitting so team members can use each others email if they do not log out.

Review Source

Response from Ladle

July 16, 2018

Hi, Thanks for the review! Please send us an email at help@meazureup.com so that we can learn more about your log-out concerns and help you resolve the issue. best, Ray

Mark Sebastian K.  
Construction Coordinator  
Food & Beverages  
Used the software for: 1-2 years

### "Very easy to use on either iPhone or iPad"

July 16, 2018

5.0

The ability to no longer have to carry around a ton of paperwork, everything visit is standard and available on my phone.

Pros

The fact that I can do everything from my phone without have to carry a laptop with me from store to store.

Cons

I don't like the fact that in the camera view I can no longer zoom. Also spell checking integration would be a good addition

Review Source

VR

Verified Reviewer  
Manager  
Restaurants  
Used the software for: 1-2 years

### "Great software for doing operations and service assessments in restaurants."

July 13, 2021

5.0

We use MeazureUp to receive our operations and service reports from our head office. The software works really well. And the reports are easy to understand. The layout of the reports makes it easy to understand.

Pros

The reports are easy to do for the operations managers and easy to understand for managers.

Cons

From our experience we have no cons to the software yet.

Review Source

SL

Sofia L.  
Data and Business Analyst  
Food & Beverages  
Used the software for: 6-12 months

### "Tracking our Instore Quality"

November 17, 2023

5.0

It is a good experience, also really fast help from their team to answer my questions

Pros

I am an analyst who uses a lot the data in Meazureup in order to track which stores are accomplishing our quality goal. It is user friendly, and I can easily gather data in order to give feedback to the business.

Cons

The API conections are a little complicated due to how the data is allocated.

Review Source

BP

Brady P.  
General Manager  
Restaurants  
Used the software for: 1-2 years

### "BB's Tex-Orleans Review"

August 23, 2023

5.0

It has seen a huge improvement in overall operations.

Pros

It gives me real time feedback of what is going on at the store even when I am not present.

Cons

Nothing. It has been very user friendly.

Review Source

SJ

Shahieda J.  
Personal Assistant  
Hospitality  
Used the software for: 2+ years

### "Restaurant Assessment Reports"

April 13, 2021

5.0

I was made a superuser what I found interesting is learn by trial and error. Due to a lack of training I could figure everything out by myself, hence the system is therefore user-friendly.

Pros

Features are obviously as per the required design in terms of what the users/auditors actually want to see. What I like most is that you can actually print a report to PDF, as opposed to saving all reports, as the report is already available on the dashboard.

Cons

When you want to delete a report, you cannot just delete by selecting the report, you will have to delete each sub heading as well as all categories.

Review Source

CM

Catherine M.  
Center Store  
Consumer Goods  
Used the software for: 6-12 months

### "Does what we need it to do"

August 23, 2023

5.0

For me, it’s been a decent experience. I don’t have any negative or critical comments, it gets the job done!

Pros

It helps us make sure specific departments are keeping the store looking great and providing the customers with product.

Cons

Sometimes I experience a bug when first launching that claims my location cannot be found, cannot log out; just have to relaunch the app. I don’t really have any complaints about the app.

Review Source

TW

Trey W.  
Director FS&QA, Domestic  
Restaurants  
Used the software for: 2+ years

### "Great Temperature Monitoring System"

April 18, 2019

5.0

ComplianceMate allows us to strengthen our food safety monitoring. The benefit is that we can dig into the details of a units temperature, and be proactive in resolving the potential problem.

Pros

What I like most about the software is that it is easy to navigate the dashboard and understand the available reporting. The software is very user friendly.

Cons

The glitches that are caused during updates can be a huge annoyance. I would like to see error free updates.

Review Source

EO

Eddie O.  
Franchisee Coach/Compliance Officer  
Hospitality  
Used the software for: 6-12 months

### "MeazureUp has increased our efficiency, be more productive and help increase compliance in stores."

July 16, 2018

5.0

Less stress from doing detailed location assessments. The access to real-time information that helps right the course and keep us on a projected growth tract. Peace of mind in the fact we are in the know... at all times the condition of our locations.

Pros

The interface and the ability to modify the structure to meet our needs is invaluable. The action list generation and the ability to monitor completion of items puts responsibility back on store management, but also keeps us continuously in the loop on the completion of critical items. The score card by location helps us to bolster efforts at under-performing stores. By consolidating all the internal items, we can immediately identify commonalities that warrant enterprise wide addressing and resolution.

Cons

I have absolutely no cons to list. W have the luxury of submitting new criteria and items to development at MeazureUp and most... if not all suggestions have been implemented.

Review Source

JB

Jennifer B.  
Clone room assistant  
Warehousing  
Used the software for: 1-2 years

### "Awesome app"

August 23, 2023

5.0

Wonderful

Pros

The ease to use and complete tasks.

Cons

Nothing the app is easy to use anyone could use it

Review Source

CK

Crystal K.  
Manager  
Food & Beverages  
Used the software for: 2+ years

### "Great company"

August 24, 2023

5.0

Pros

The workers are wonderful. All places have room to improve, and they help point out areas this can happen.

Cons

I’m not very tech savvy what so ever, so it’s probably my biggest struggle in this area.

Review Source

MV

Mona V.  
store manager  
Retail  
Used the software for: Less than 6 months

### "Its a great easy to understand simple detailed way to continue to succeed in opportunities to grow"

August 21, 2022

5.0

there were a few things that may have been unclear and took a little more time to understand what needed to be done and now it has made it very simple and easy to acknowledge and correct thanks to this new program

Pros

the process was very easy to understand and comply with

Cons

what i least liked about this software is just logging in

Review Source

CW

Clarence W.  
FBC  
Restaurants  
Used the software for: Less than 6 months

### "Communication is Key with this"

August 23, 2023

5.0

Pros

Pictures and Eval are sent instantly. Everyone is on the same page and getting the same information.

Cons

Not many cons so far. I have been using it for about 3 weeks now and all involved are pleased with the system.

Review Source

kB

kerney B.  
General manager  
Food & Beverages  
Used the software for: 6-12 months

### "Software that could save time and manage better"

November 20, 2023

5.0

Pros

keeeps you up to date on things you use the most

Cons

harder to manage more than on location at a time

Review Source

PP

Paul P.  
Pres of ops  
Restaurants  
Used the software for: 2+ years

### "Very reliable and dependable "

March 10, 2020

5.0

Excellent, plenty of support

Pros

Easy to use and full of information , accuracy ,

Cons

Syncing probes should be easier when switching probes

Reason for choosing Ladle

Ease of use and information

Review Source

JW

Jeff W.  
Executive Chef  
Restaurants  
Used the software for: 2+ years

### "My Compliance Mate"

March 27, 2019

5.0

Pros

It's fast and very efficient, easy to handle, easy to teach

Cons

I've had nothing but good experiences with this software

Review Source

PP

Parul P.  
Business development manager  
Restaurants  
Used the software for: 1-2 years

### "241 pizza"

December 12, 2018

4.0

User friendly. Easy access through the mobile app.

Pros

Mobile app is easy to use and different tabs help to go from one topic to the other.

Cons

Comment and action plan should pop out together

Review Source

Response from Ladle

December 13, 2018

Hi Parul, Thanks for the feedback. We are glad to hear that you have had a positive experience so far using the application. We noticed despite the positive comments and scoring, your likelihood to recommend is only a 4/10. We will have our Support team reach out to determine how we can make sure to improve. thanks, Ray

DM

Dominic M.  
General Manager  
Hospitality  
Used the software for: 2+ years

### "Winking Lizard loves it !"

July 14, 2021

5.0

MeasureUp has helped me manage my restaurant more effectively and efficiently. Also it is very user friendly.

Pros

The best software for restaurants to use for store inspections / audits.

Cons

Just so much to learn . Great information just need more time to educate myself

Review Source

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